The median annual salary for a Service Desk Engineer was £23,750 in advertised job vacancies in the South East during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Engineer
England > South East
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 362 372 421
Rank change year-on-year +10 +49  
Permanent jobs requiring a Service Desk Engineer 34 70 57
As % of all permanent IT jobs advertised in the South East 0.23% 0.38% 0.27%
As % of the Job Titles category 0.24% 0.39% 0.27%
Number of salaries quoted 30 68 46
South East median annual salary £23,750 £26,250 £22,500
Median salary % change year-on-year -9.52% +16.66%  
10th Percentile £19,500 £19,500 £17,000
90th Percentile £33,750 £33,750 £42,500
England median annual salary £25,000 £27,500 £24,500
% change year-on-year -9.09% +12.24%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14100 17771 20746
As % of all permanent IT job vacancies advertised in the South East 96.65% 96.97% 97.13%
Number of salaries quoted 51721 74610 83636
South East median annual salary £43,500 £44,000 £42,500
Median salary % change year-on-year -1.13% +3.52%  
10th Percentile £24,750 £25,000 £24,000
90th Percentile £66,250 £65,000 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.55%  

Service Desk Engineer
Job Vacancy Trend in the South East

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer in the South East.

Salary trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Desk Engineer in the South East over the 3 months to 29 June 2017.

Salary histogram for Service Desk Engineer in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +32 12 £25,000 -10.71%
Berkshire +31 12 £21,750 -33.07% 3
Hampshire +22 3 £27,500 +10.00%
East Sussex +13 3 £24,500 +8.88%
Buckinghamshire -8 2 £22,750 -9.00%
Kent - 1 £24,000 -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 29 June 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Engineer in the job title.

1 51 (63.75%) Windows
2 45 (56.25%) Active Directory
3 34 (42.50%) Microsoft
4 29 (36.25%) ITIL
5 25 (31.25%) Cisco
6 21 (26.25%) SLA
7 17 (21.25%) Windows 7
7 17 (21.25%) Microsoft Office
8 16 (20.00%) MS Exchange
9 15 (18.75%) Office 365
10 14 (17.50%) VMware
10 14 (17.50%) Citrix
10 14 (17.50%) Microsoft Certification
10 14 (17.50%) MCSE
11 13 (16.25%) Windows Server 2008
12 12 (15.00%) Windows Server
13 11 (13.75%) Telecoms
13 11 (13.75%) SQL
14 10 (12.50%) Windows 10
15 9 (11.25%) Driving Licence
15 9 (11.25%) DBS Check
15 9 (11.25%) Windows 8
15 9 (11.25%) VoIP
16 8 (10.00%) Windows XP
16 8 (10.00%) Hyper-V
16 8 (10.00%) iPad
17 7 (8.75%) Exchange Server 2010
17 7 (8.75%) JIRA
17 7 (8.75%) Marketing
17 7 (8.75%) Digital Marketing

Service Desk Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (20.00%) MS Exchange
2 7 (8.75%) Exchange Server 2010
3 5 (6.25%) Exchange Server 2007
3 5 (6.25%) Exchange Server 2013
4 2 (2.50%) Blackberry Enterprise Server
5 1 (1.25%) Exchange Server 2003
5 1 (1.25%) SharePoint
Applications
1 17 (21.25%) Microsoft Office
2 2 (2.50%) MS Visio
Business Applications
1 7 (8.75%) SAP Oil and Gas
2 1 (1.25%) Dynamics CRM
2 1 (1.25%) Dynamics NAV
Cloud Services
1 15 (18.75%) Office 365
2 3 (3.75%) Microsoft Azure
3 2 (2.50%) Cloud Computing
Communications & Networking
1 9 (11.25%) VoIP
2 5 (6.25%) TCP/IP
3 3 (3.75%) VPN
4 2 (2.50%) Firewall
4 2 (2.50%) Unified Communications
4 2 (2.50%) WebEx
5 1 (1.25%) DHCP
5 1 (1.25%) DNS
5 1 (1.25%) LAN
5 1 (1.25%) Remote Desktop
5 1 (1.25%) WAN
Database & Business Intelligence
1 1 (1.25%) SQL Server
Development Applications
1 7 (8.75%) JIRA
General
1 11 (13.75%) Telecoms
2 7 (8.75%) Electronics
2 7 (8.75%) Finance
2 7 (8.75%) Manufacturing
2 7 (8.75%) Marketing
3 2 (2.50%) French Language
3 2 (2.50%) German Language
Miscellaneous
1 9 (11.25%) Driving Licence
2 8 (10.00%) iPad
3 7 (8.75%) Client/Server
4 2 (2.50%) Blackberry
4 2 (2.50%) Data Centre
4 2 (2.50%) EPoS
5 1 (1.25%) Digital Signage
5 1 (1.25%) Fat Client
5 1 (1.25%) Thin Client
Operating Systems
1 51 (63.75%) Windows
2 17 (21.25%) Windows 7
3 13 (16.25%) Windows Server 2008
4 12 (15.00%) Windows Server
5 10 (12.50%) Windows 10
6 9 (11.25%) Windows 8
7 8 (10.00%) Windows XP
8 7 (8.75%) Linux
8 7 (8.75%) Unix
9 6 (7.50%) Windows Server 2012
10 1 (1.25%) Windows Server 2003
Processes & Methodologies
1 29 (36.25%) ITIL
2 7 (8.75%) Business Intelligence
2 7 (8.75%) Digital Marketing
2 7 (8.75%) ITSM
2 7 (8.75%) Programme Management
2 7 (8.75%) Project Management
3 5 (6.25%) Process Improvement
4 4 (5.00%) Incident Management
5 3 (3.75%) Agile Software Development
5 3 (3.75%) ITIL V3
5 3 (3.75%) Mentoring
5 3 (3.75%) Root Cause Analysis
5 3 (3.75%) Service Management
6 2 (2.50%) B2B
6 2 (2.50%) Continuous Improvement
6 2 (2.50%) Continuous Improvement Process
6 2 (2.50%) CRM
6 2 (2.50%) Knowledge Management
6 2 (2.50%) Proactive Monitoring
6 2 (2.50%) Service Delivery
Programming Languages
1 11 (13.75%) SQL
2 2 (2.50%) C
3 1 (1.25%) PowerShell
Qualifications
1 14 (17.50%) MCSE
1 14 (17.50%) Microsoft Certification
2 9 (11.25%) DBS Check
3 6 (7.50%) MCSA
4 4 (5.00%) CCNA
4 4 (5.00%) Cisco Certification
4 4 (5.00%) MCP
5 3 (3.75%) CCENT
6 2 (2.50%) A+ Certification
6 2 (2.50%) DV Cleared
6 2 (2.50%) SC Cleared
6 2 (2.50%) Security Cleared
6 2 (2.50%) VTSP
7 1 (1.25%) CCA
7 1 (1.25%) CCNP
7 1 (1.25%) Citrix Certification
7 1 (1.25%) Degree
7 1 (1.25%) ITIL Certification
7 1 (1.25%) MCITP
Quality Assurance & Compliance
1 21 (26.25%) SLA
System Software
1 45 (56.25%) Active Directory
2 8 (10.00%) Hyper-V
3 4 (5.00%) VMware Infrastructure
4 2 (2.50%) XenDesktop
5 1 (1.25%) Virtual Desktop
Systems Management
1 1 (1.25%) Backup Exec
1 1 (1.25%) SCCM
1 1 (1.25%) SolarWinds Orion
Vendors
1 34 (42.50%) Microsoft
2 25 (31.25%) Cisco
3 14 (17.50%) Citrix
3 14 (17.50%) VMware
4 7 (8.75%) SAP
5 4 (5.00%) HP
6 1 (1.25%) Apple
6 1 (1.25%) GFI Software
6 1 (1.25%) Polycom
6 1 (1.25%) Remedy
6 1 (1.25%) ServiceNow
6 1 (1.25%) Symantec
6 1 (1.25%) WatchGuard
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