Service Desk Engineer Jobs in the South East

Service Desk Engineer
England > South East

The median Service Desk Engineer salary in the South East is £36,000 per year, according to job vacancies posted during the 6 months leading to 4 December 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Dec 2024
Same period 2023 Same period 2022
Rank 305 248 408
Rank change year-on-year -57 +160 +22
Permanent jobs requiring a Service Desk Engineer 25 29 37
As % of all permanent jobs advertised in the South East 0.21% 0.38% 0.21%
As % of the Job Titles category 0.23% 0.40% 0.22%
Number of salaries quoted 19 28 33
10th Percentile £25,700 £22,125 £26,250
25th Percentile £28,000 £24,438 £27,750
Median annual salary (50th Percentile) £36,000 £31,000 £31,000
Median % change year-on-year +16.13% - +14.81%
75th Percentile £38,750 £37,813 £36,000
90th Percentile £40,000 £51,250 £37,300
England median annual salary £32,750 £30,000 £31,000
% change year-on-year +9.17% -3.23% +12.73%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 11,023 7,246 16,539
% of permanent jobs with a recognized job title 94.72% 94.53% 95.57%
Number of salaries quoted 5,665 4,960 10,315
10th Percentile £31,250 £29,750 £30,500
25th Percentile £42,500 £38,500 £41,250
Median annual salary (50th Percentile) £55,000 £52,500 £55,000
Median % change year-on-year +4.76% -4.55% +4.76%
75th Percentile £70,000 £67,500 £72,250
90th Percentile £85,000 £81,250 £84,101
England median annual salary £58,000 £60,000 £60,000
% change year-on-year -3.33% - +3.45%

Service Desk Engineer
Job Vacancy Trend in the South East

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Engineer in the South East.

Salary trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Engineer in the South East over the 6 months to 4 December 2024.

Salary histogram for Service Desk Engineer in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 6 months to 4 December 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kent -15 8 £33,000 +4.76% 1
Surrey -20 8 £37,500 -
Hampshire -54 5 £26,500 +12.77% 4
Thames Valley -4 4 £34,250 +10.48% 2
Berkshire - 2 £36,250 - 1
Buckinghamshire -29 1 £36,000 +16.13%
Oxfordshire - 1 £28,000 - 1
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 4 December 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Engineer in the job title.

1 22 (88.00%) Microsoft
2 21 (84.00%) Active Directory
3 14 (56.00%) Microsoft 365
4 13 (52.00%) Service Delivery
4 13 (52.00%) Social Skills
5 12 (48.00%) Customer Service
5 12 (48.00%) SLA
6 11 (44.00%) Kalman Filter
7 10 (40.00%) VLAN
7 10 (40.00%) Microsoft Exchange
8 9 (36.00%) LAN
8 9 (36.00%) WAN
8 9 (36.00%) Firewall
8 9 (36.00%) Azure
9 8 (32.00%) SaaS
9 8 (32.00%) VMware Infrastructure
9 8 (32.00%) VMware
9 8 (32.00%) ITIL
9 8 (32.00%) BYOD
10 7 (28.00%) VPN
11 6 (24.00%) DNS
11 6 (24.00%) WLAN
11 6 (24.00%) DHCP
11 6 (24.00%) TCP/IP
11 6 (24.00%) MCP
11 6 (24.00%) Windows
11 6 (24.00%) Disaster Recovery
11 6 (24.00%) Wireless
11 6 (24.00%) Finance
11 6 (24.00%) Internet

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (40.00%) Microsoft Exchange
2 1 (4.00%) SharePoint
Applications
1 2 (8.00%) Microsoft Office
Cloud Services
1 14 (56.00%) Microsoft 365
2 9 (36.00%) Azure
3 8 (32.00%) SaaS
4 1 (4.00%) AWS
4 1 (4.00%) Entra ID
Communications & Networking
1 10 (40.00%) VLAN
2 9 (36.00%) Firewall
2 9 (36.00%) LAN
2 9 (36.00%) WAN
3 7 (28.00%) VPN
4 6 (24.00%) DHCP
4 6 (24.00%) DNS
4 6 (24.00%) Internet
4 6 (24.00%) TCP/IP
4 6 (24.00%) Wireless
4 6 (24.00%) WLAN
5 3 (12.00%) VoIP
6 2 (8.00%) Broadband
6 2 (8.00%) PBX
6 2 (8.00%) Wi-Fi
General
1 13 (52.00%) Social Skills
2 6 (24.00%) Finance
2 6 (24.00%) Public Sector
3 4 (16.00%) Telecoms
4 3 (12.00%) Analytical Skills
5 1 (4.00%) Law
Miscellaneous
1 8 (32.00%) BYOD
2 6 (24.00%) Data Centre
2 6 (24.00%) Driving Licence
3 1 (4.00%) Client/Server
3 1 (4.00%) CMDB
Operating Systems
1 6 (24.00%) Windows
2 3 (12.00%) Windows 10
3 2 (8.00%) Android
3 2 (8.00%) Windows 7
4 1 (4.00%) Apple iOS
4 1 (4.00%) Mac OS
4 1 (4.00%) Windows Mobile
4 1 (4.00%) Windows Server
4 1 (4.00%) Windows Server 2016
4 1 (4.00%) Windows Server 2019
Processes & Methodologies
1 13 (52.00%) Service Delivery
2 12 (48.00%) Customer Service
3 11 (44.00%) Kalman Filter
4 8 (32.00%) ITIL
5 6 (24.00%) Business Continuity
5 6 (24.00%) Disaster Recovery
5 6 (24.00%) Email Filtering
5 6 (24.00%) Problem-Solving
5 6 (24.00%) Web Filtering
6 5 (20.00%) Remote Monitoring and Management
7 2 (8.00%) Antivirus Management
7 2 (8.00%) CRM
7 2 (8.00%) Migration
8 1 (4.00%) Configuration Management
8 1 (4.00%) Infrastructure Engineering
8 1 (4.00%) Line Management
8 1 (4.00%) Project Management
8 1 (4.00%) Security Monitoring
Qualifications
1 6 (24.00%) MCP
2 2 (8.00%) Microsoft Certification
3 1 (4.00%) SC Cleared
3 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 12 (48.00%) SLA
System Software
1 21 (84.00%) Active Directory
2 8 (32.00%) VMware Infrastructure
3 1 (4.00%) BitLocker
Systems Management
1 1 (4.00%) Microsoft Intune
Vendors
1 22 (88.00%) Microsoft
2 8 (32.00%) VMware
3 2 (8.00%) Apple
3 2 (8.00%) Dell
3 2 (8.00%) Draytek
3 2 (8.00%) HP
3 2 (8.00%) Ubiquiti
3 2 (8.00%) WatchGuard
4 1 (4.00%) Bomgar
4 1 (4.00%) CrowdStrike
4 1 (4.00%) Datto
4 1 (4.00%) Fujitsu
4 1 (4.00%) Okta
4 1 (4.00%) Proofpoint
4 1 (4.00%) ServiceNow