Technical Support Jobs in the Thames Valley

Technical Support
South East > Thames Valley

The median Technical Support salary in the Thames Valley is £39,750 per year, according to job vacancies posted during the 6 months leading to 4 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 115 137 211
Rank change year-on-year +22 +74 -6
Permanent jobs requiring a Technical Support 62 111 53
As % of all permanent jobs advertised in the Thames Valley 2.01% 1.65% 0.86%
As % of the Job Titles category 2.45% 1.75% 0.96%
Number of salaries quoted 40 82 31
10th Percentile £25,000 £24,000 £26,000
25th Percentile £33,563 £25,750 £29,000
Median annual salary (50th Percentile) £39,750 £34,000 £42,500
Median % change year-on-year +16.91% -20.00% +30.77%
75th Percentile £50,000 £46,250 £46,125
90th Percentile £55,000 £50,000 £60,000
South East median annual salary £33,000 £32,500 £42,500
% change year-on-year +1.54% -23.53% +30.77%

All Permanent IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 2,533 6,358 5,507
% of permanent jobs with a recognized job title 82.00% 94.68% 89.85%
Number of salaries quoted 1,274 4,519 3,207
10th Percentile £29,000 £29,000 £28,954
25th Percentile £39,000 £36,375 £37,481
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £71,250 £65,000 £72,500
90th Percentile £87,500 £78,750 £87,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Technical Support
Job Vacancy Trend in the Thames Valley

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Technical Support in the Thames Valley

Technical Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Technical Support in the Thames Valley.

Salary trend for Technical Support in the Thames Valley

Technical Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Technical Support in the Thames Valley over the 6 months to 4 May 2025.

Salary histogram for Technical Support in the Thames Valley

Technical Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Thames Valley region over the 6 months to 4 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +41 40 £50,000 +35.14% 15
Oxfordshire +36 14 £25,000 -30.62% 12
Buckinghamshire +1 8 £37,500 +42.86% 6
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 4 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Technical Support in the job title.

1 26 (41.94%) Customer Service
2 21 (33.87%) Microsoft
2 21 (33.87%) Manufacturing
2 21 (33.87%) Coaching
3 19 (30.65%) Technical Analysis
3 19 (30.65%) Customer Experience
3 19 (30.65%) NVQ Level 4
3 19 (30.65%) Service Delivery
4 16 (25.81%) SQL
4 16 (25.81%) Linux
5 14 (22.58%) Problem-Solving
6 13 (20.97%) Social Skills
7 12 (19.35%) Microsoft 365
7 12 (19.35%) Windows
8 11 (17.74%) PL/SQL
8 11 (17.74%) MySQL
8 11 (17.74%) CRM
9 10 (16.13%) Mac OS
10 8 (12.90%) SharePoint
10 8 (12.90%) Microsoft Exchange
10 8 (12.90%) Firewall
10 8 (12.90%) Active Directory
10 8 (12.90%) Windows Server
11 6 (9.68%) DNS
12 5 (8.06%) DHCP
12 5 (8.06%) Sophos
12 5 (8.06%) VPN
12 5 (8.06%) Hyper-V
12 5 (8.06%) VMware Infrastructure
12 5 (8.06%) Data Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.90%) Microsoft Exchange
1 8 (12.90%) SharePoint
Applications
1 3 (4.84%) Microsoft Excel
1 3 (4.84%) Microsoft Office
Business Applications
1 4 (6.45%) Dynamics NAV
2 3 (4.84%) Dynamics CRM
Cloud Services
1 12 (19.35%) Microsoft 365
2 4 (6.45%) Azure
3 3 (4.84%) Entra ID
4 1 (1.61%) SaaS
Communications & Networking
1 8 (12.90%) Firewall
2 6 (9.68%) DNS
3 5 (8.06%) DHCP
3 5 (8.06%) Remote Desktop
3 5 (8.06%) VPN
4 3 (4.84%) IP Telephony
5 1 (1.61%) TCP/IP
Database & Business Intelligence
1 11 (17.74%) MySQL
2 4 (6.45%) Metabase
3 3 (4.84%) Amazon RDS
Development Applications
1 1 (1.61%) JIRA
1 1 (1.61%) Visual Studio
General
1 21 (33.87%) Manufacturing
2 13 (20.97%) Social Skills
3 3 (4.84%) German Language
4 2 (3.23%) Analytical Skills
Miscellaneous
1 4 (6.45%) Linux Command Line
2 3 (4.84%) Onboarding
3 1 (1.61%) Driving Licence
Operating Systems
1 16 (25.81%) Linux
2 12 (19.35%) Windows
3 10 (16.13%) Mac OS
4 8 (12.90%) Windows Server
Processes & Methodologies
1 26 (41.94%) Customer Service
2 21 (33.87%) Coaching
3 19 (30.65%) Customer Experience
3 19 (30.65%) Service Delivery
3 19 (30.65%) Technical Analysis
4 14 (22.58%) Problem-Solving
5 11 (17.74%) CRM
6 5 (8.06%) Data Management
7 3 (4.84%) Decision Tree
7 3 (4.84%) Server Management
7 3 (4.84%) Time Management
8 2 (3.23%) Asset Management
9 1 (1.61%) Continuous Improvement
9 1 (1.61%) Customer Engagement
9 1 (1.61%) Data Entry
9 1 (1.61%) DevOps
9 1 (1.61%) Issue Tracking
9 1 (1.61%) Logistics
9 1 (1.61%) Project Delivery
9 1 (1.61%) Root Cause Analysis
Programming Languages
1 16 (25.81%) SQL
2 11 (17.74%) PL/SQL
3 4 (6.45%) C++
3 4 (6.45%) PowerShell
3 4 (6.45%) Python
Qualifications
1 19 (30.65%) NVQ Level 4
2 4 (6.45%) A+ Certification
2 4 (6.45%) Degree
2 4 (6.45%) Dell Certification
2 4 (6.45%) MCP
2 4 (6.45%) Microsoft Certification
3 2 (3.23%) Security Cleared
Quality Assurance & Compliance
1 5 (8.06%) GDPR
2 2 (3.23%) COSHH
3 1 (1.61%) SLA
System Software
1 8 (12.90%) Active Directory
2 5 (8.06%) Hyper-V
2 5 (8.06%) VMware ESXi
2 5 (8.06%) VMware Infrastructure
3 3 (4.84%) Terminal Services
Systems Management
1 5 (8.06%) vCenter Server
2 3 (4.84%) Microsoft Intune
Vendors
1 21 (33.87%) Microsoft
2 5 (8.06%) Sophos
2 5 (8.06%) Ubiquiti
2 5 (8.06%) VMware
3 4 (6.45%) Dell
4 3 (4.84%) Apple
5 1 (1.61%) Freshdesk
5 1 (1.61%) Siemens