IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 15 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Jun 2025
Same period 2024 Same period 2023
Rank 91 61 121
Rank change year-on-year -30 +60 +74
Permanent jobs requiring an IT Support 1,218 2,952 1,581
As % of all permanent jobs advertised in the UK excluding London 3.07% 3.66% 2.88%
As % of the Job Titles category 3.43% 3.85% 3.25%
Number of salaries quoted 1,062 2,507 855
10th Percentile £21,500 £20,000 £22,500
25th Percentile £25,633 £24,000 £25,500
Median annual salary (50th Percentile) £30,000 £28,000 £29,000
Median % change year-on-year +7.14% -3.45% +5.45%
75th Percentile £35,688 £33,750 £35,000
90th Percentile £42,500 £40,000 £40,780
UK median annual salary £31,500 £28,500 £31,000
% change year-on-year +10.53% -8.06% +6.90%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,502 76,581 48,697
% of permanent jobs with a recognized job title 89.52% 94.89% 88.79%
Number of salaries quoted 18,292 53,406 29,107
10th Percentile £26,000 £26,750 £29,750
25th Percentile £35,000 £35,000 £38,750
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +6.47%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £80,627
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 15 June 2025.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 15 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands -7 325 £28,000 +3.70% 92
North of England -59 321 £29,750 +8.18% 139
South East -34 290 £30,000 +1.69% 148
West Midlands -3 184 £29,250 +4.46% 41
Yorkshire -6 156 £29,500 +9.26% 53
North West -83 144 £29,500 +7.27% 74
East Midlands -10 141 £27,500 +5.77% 47
East of England -52 125 £32,500 +18.18% 37
South West -5 118 £32,500 +16.07% 86
Scotland +30 25 £28,000 +1.82% 30
North East -10 21 £35,000 +7.69% 14
Northern Ireland +35 7 - - 5
Wales -22 6 £27,500 - 22
Channel Islands - 1 £34,000 - 2
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 15 June 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 673 (55.25%) Windows
2 640 (52.55%) Microsoft
3 604 (49.59%) Microsoft 365
4 577 (47.37%) Social Skills
5 446 (36.62%) Active Directory
6 416 (34.15%) Problem-Solving
7 326 (26.77%) Customer Service
8 318 (26.11%) Azure
9 221 (18.14%) Windows Server
10 204 (16.75%) Driving Licence
11 188 (15.44%) Cybersecurity
12 186 (15.27%) Windows 10
13 169 (13.88%) Microsoft Office
14 162 (13.30%) Firewall
15 152 (12.48%) ITIL
16 150 (12.32%) Degree
17 146 (11.99%) Microsoft Exchange
18 142 (11.66%) LAN
19 139 (11.41%) SharePoint
20 136 (11.17%) SQL
21 133 (10.92%) Microsoft Intune
22 127 (10.43%) WAN
23 120 (9.85%) DNS
24 117 (9.61%) Entra ID
25 109 (8.95%) VMware
26 106 (8.70%) Microsoft Certification
27 101 (8.29%) VoIP
28 99 (8.13%) ITSM
29 97 (7.96%) Cisco
30 94 (7.72%) Analytical Skills

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 146 (11.99%) Microsoft Exchange
2 139 (11.41%) SharePoint
3 39 (3.20%) Confluence
4 19 (1.56%) IIS
5 9 (0.74%) Tomcat
6 6 (0.49%) Apache
6 6 (0.49%) WordPress
7 4 (0.33%) IBM Domino
8 2 (0.16%) SAP Portal
9 1 (0.082%) Alfresco
9 1 (0.082%) Documentum
9 1 (0.082%) Exchange Server 2013
Applications
1 169 (13.88%) Microsoft Office
2 36 (2.96%) Microsoft Excel
3 5 (0.41%) MS Visio
4 4 (0.33%) Spreadsheet
5 3 (0.25%) Microsoft PowerPoint
6 2 (0.16%) Adobe Creative Suite
Business Applications
1 12 (0.99%) NetSuite
2 10 (0.82%) Dynamics NAV
3 6 (0.49%) SAP ERP
4 4 (0.33%) Dynamics CRM
4 4 (0.33%) Dynamics GP
4 4 (0.33%) Sage 1000
5 3 (0.25%) Sage 50
6 1 (0.082%) Remedy ITSM
Cloud Services
1 604 (49.59%) Microsoft 365
2 318 (26.11%) Azure
3 117 (9.61%) Entra ID
4 56 (4.60%) AWS
5 47 (3.86%) OneDrive
6 38 (3.12%) SaaS
7 29 (2.38%) Cloud Computing
8 25 (2.05%) Power Platform
9 24 (1.97%) Power Automate
10 18 (1.48%) Google Workspace
10 18 (1.48%) Microsoft Copilot
11 13 (1.07%) PowerApps
12 11 (0.90%) Mimecast
13 9 (0.74%) Dynamics 365
13 9 (0.74%) PaaS
14 7 (0.57%) GCP
15 6 (0.49%) Google Docs
16 5 (0.41%) Nutanix
16 5 (0.41%) Salesforce Service Cloud
17 2 (0.16%) IaaS
Communications & Networking
1 162 (13.30%) Firewall
2 142 (11.66%) LAN
3 127 (10.43%) WAN
4 120 (9.85%) DNS
5 101 (8.29%) VoIP
6 90 (7.39%) DHCP
7 82 (6.73%) VPN
8 71 (5.83%) TCP/IP
9 62 (5.09%) VLAN
10 38 (3.12%) Wi-Fi
11 36 (2.96%) Wireless
12 32 (2.63%) SAN
13 31 (2.55%) Cisco IOS
14 28 (2.30%) Network Security
15 22 (1.81%) ADSL
16 17 (1.40%) NAS
17 15 (1.23%) SSL
18 14 (1.15%) Internet
19 12 (0.99%) 3G
19 12 (0.99%) 4G
Database & Business Intelligence
1 91 (7.47%) SQL Server
2 16 (1.31%) Amazon RDS
2 16 (1.31%) Power BI
3 9 (0.74%) PostgreSQL
4 8 (0.66%) SQL Server Integration Services
4 8 (0.66%) SQL Server Reporting Services
5 6 (0.49%) MySQL
6 4 (0.33%) FileMaker
6 4 (0.33%) MS Access
7 1 (0.082%) Power Query
7 1 (0.082%) Tableau
Development Applications
1 48 (3.94%) JIRA
2 5 (0.41%) Git
3 1 (0.082%) Visual Studio
General
1 577 (47.37%) Social Skills
2 94 (7.72%) Analytical Skills
3 80 (6.57%) Retail
4 78 (6.40%) Law
5 73 (5.99%) Organisational Skills
6 51 (4.19%) Manufacturing
7 47 (3.86%) Telecoms
8 37 (3.04%) Finance
9 33 (2.71%) Pharmaceutical
10 25 (2.05%) Legal
11 21 (1.72%) Automotive
12 20 (1.64%) Inclusion and Diversity
13 11 (0.90%) Advertising
13 11 (0.90%) Public Sector
14 9 (0.74%) Czech Language
14 9 (0.74%) Presentation Skills
15 8 (0.66%) Documentation Skills
16 5 (0.41%) Billing
16 5 (0.41%) Local Government
16 5 (0.41%) Marketing
Libraries, Frameworks & Software Standards
1 16 (1.31%) CSS
1 16 (1.31%) HTML
2 9 (0.74%) JSON
2 9 (0.74%) REST
2 9 (0.74%) SOAP
2 9 (0.74%) XML
3 8 (0.66%) .NET
4 6 (0.49%) EDI
5 4 (0.33%) ASP.NET
5 4 (0.33%) LDAP
6 1 (0.082%) 802.1X
6 1 (0.082%) ModSecurity
6 1 (0.082%) WSH
Miscellaneous
1 204 (16.75%) Driving Licence
2 75 (6.16%) Self-Motivation
3 57 (4.68%) EPoS
4 43 (3.53%) CCTV
5 42 (3.45%) Onboarding
6 18 (1.48%) Mobile App
7 17 (1.40%) Client/Server
8 15 (1.23%) Management Information System
9 12 (0.99%) Social Media
10 11 (0.90%) Smartphone
11 10 (0.82%) Enterprise Software
12 9 (0.74%) Clustering
12 9 (0.74%) FMCG
13 8 (0.66%) Blackberry
13 8 (0.66%) Data Centre
14 7 (0.57%) iPad
14 7 (0.57%) iPhone
15 6 (0.49%) Digital Signage
15 6 (0.49%) Life Science
16 5 (0.41%) Public Cloud
Operating Systems
1 673 (55.25%) Windows
2 221 (18.14%) Windows Server
3 186 (15.27%) Windows 10
4 82 (6.73%) Linux
5 69 (5.67%) Mac OS
6 66 (5.42%) Android
7 44 (3.61%) Apple iOS
8 27 (2.22%) Windows Server 2016
9 26 (2.13%) Windows Server 2019
10 24 (1.97%) Windows 7
11 18 (1.48%) Unix
12 17 (1.40%) Mac OS X
13 11 (0.90%) Windows Server 2012
14 5 (0.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 416 (34.15%) Problem-Solving
2 326 (26.77%) Customer Service
3 188 (15.44%) Cybersecurity
4 152 (12.48%) ITIL
5 99 (8.13%) ITSM
6 76 (6.24%) Service Delivery
7 73 (5.99%) CRM
8 58 (4.76%) Mentoring
8 58 (4.76%) Mobile Device Management
9 55 (4.52%) Mathematics
10 54 (4.43%) Incident Management
11 53 (4.35%) Continuous Improvement
12 52 (4.27%) ERP
13 49 (4.02%) Agile
14 48 (3.94%) Root Cause Analysis
15 43 (3.53%) Time Management
16 39 (3.20%) Migration
17 38 (3.12%) Data Privacy
17 38 (3.12%) Disaster Recovery
18 37 (3.04%) Project Management
Programming Languages
1 136 (11.17%) SQL
2 84 (6.90%) PowerShell
3 31 (2.55%) JavaScript
4 19 (1.56%) VBA
5 12 (0.99%) PHP
5 12 (0.99%) Python
6 11 (0.90%) C#
7 9 (0.74%) Java
8 8 (0.66%) T-SQL
9 7 (0.57%) VB.NET
10 5 (0.41%) VB
11 1 (0.082%) C
11 1 (0.082%) C++
11 1 (0.082%) VBScript
Qualifications
1 150 (12.32%) Degree
2 106 (8.70%) Microsoft Certification
3 45 (3.69%) A+ Certification
4 40 (3.28%) Cisco Certification
5 39 (3.20%) Network+ Certification
6 34 (2.79%) DBS Check
7 33 (2.71%) CCNA
8 32 (2.63%) Security Cleared
9 25 (2.05%) MCP
10 20 (1.64%) MCSA
11 19 (1.56%) MCSE
12 18 (1.48%) MCITP
13 17 (1.40%) CCNP
14 16 (1.31%) SC Cleared
15 14 (1.15%) HND
16 12 (0.99%) Computer Science Degree
16 12 (0.99%) DV Cleared
17 11 (0.90%) ITIL Certification
18 8 (0.66%) ITIL Foundation Certificate
19 7 (0.57%) Azure Certification
Quality Assurance & Compliance
1 91 (7.47%) SLA
2 41 (3.37%) GDPR
3 24 (1.97%) ISO/IEC 27001
4 21 (1.72%) Cyber Essentials
5 8 (0.66%) PCI DSS
6 5 (0.41%) Cyber Essentials PLUS
7 4 (0.33%) Accessibility
8 1 (0.082%) ISO 9001
System Software
1 446 (36.62%) Active Directory
2 71 (5.83%) VMware Infrastructure
3 49 (4.02%) Hyper-V
4 10 (0.82%) Virtual Desktop
5 7 (0.57%) VMware ESXi
6 6 (0.49%) vSphere
7 3 (0.25%) Firmware
8 1 (0.082%) Microsoft Virtual Server
8 1 (0.082%) Virtual Machines
8 1 (0.082%) Virtual Servers
8 1 (0.082%) XenApp
Systems Management
1 133 (10.92%) Microsoft Intune
2 20 (1.64%) SCCM
3 13 (1.07%) Single Sign-On
4 12 (0.99%) Jamf Pro
5 8 (0.66%) Autotask
6 6 (0.49%) AirWatch
7 5 (0.41%) Ansible
7 5 (0.41%) SmoothWall
8 4 (0.33%) Dell DRAC
9 3 (0.25%) FortiGate
10 2 (0.16%) Active Directory Federation Services
10 2 (0.16%) Backup Exec
11 1 (0.082%) Panaseer
11 1 (0.082%) Terraform
Vendors
1 640 (52.55%) Microsoft
2 109 (8.95%) VMware
3 97 (7.96%) Cisco
4 47 (3.86%) Apple
5 40 (3.28%) Google
6 31 (2.55%) Veeam
7 27 (2.22%) ServiceNow
8 26 (2.13%) Meraki
9 23 (1.89%) Sage
10 18 (1.48%) Salesforce
10 18 (1.48%) SAP
10 18 (1.48%) Zoho
11 17 (1.40%) Aruba
11 17 (1.40%) Fortinet
12 13 (1.07%) Oracle
12 13 (1.07%) Sophos
13 11 (0.90%) HP
14 9 (0.74%) MobileIron
15 8 (0.66%) Datto
15 8 (0.66%) Ubiquiti