IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 71 115 169
Rank change year-on-year +44 +54 -10
Permanent jobs requiring an IT Support 2,548 1,849 1,606
As % of all permanent jobs advertised in the UK excluding London 3.64% 2.99% 2.27%
As % of the Job Titles category 3.84% 3.35% 2.38%
Number of salaries quoted 2,274 955 1,414
10th Percentile £21,250 £22,100 £19,500
25th Percentile £24,500 £25,000 £22,750
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,500 £40,370 £40,000
UK median annual salary £29,000 £30,500 £29,000
% change year-on-year -4.92% +5.17% +1.75%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,397 55,186 67,621
% of permanent jobs with a recognized job title 94.79% 89.30% 95.79%
Number of salaries quoted 47,063 31,277 42,902
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +80 688 £30,000 - 98
North of England +51 550 £28,000 +1.82% 103
Midlands +85 468 £26,500 -3.64% 88
East of England +50 363 £27,500 -8.33% 59
South West -15 301 £28,000 -6.67% 61
West Midlands +78 254 £27,500 - 45
North West +10 250 £28,000 +9.80% 48
Yorkshire +95 241 £28,000 +1.82% 44
East Midlands +51 203 £26,000 -5.45% 43
Scotland -98 104 £27,500 -2.65% 15
Wales +46 69 £27,500 -8.33% 10
North East +23 59 £32,500 -3.34% 13
Northern Ireland +29 6 £30,000 -11.11% 1
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,265 (49.65%) Windows
2 1,238 (48.59%) Microsoft 365
3 1,209 (47.45%) Microsoft
4 946 (37.13%) Active Directory
5 857 (33.63%) Social Skills
6 713 (27.98%) Customer Service
7 612 (24.02%) Azure
8 570 (22.37%) Windows Server
9 541 (21.23%) Problem-Solving
10 416 (16.33%) Microsoft Office
11 400 (15.70%) Windows 10
12 396 (15.54%) Firewall
13 384 (15.07%) Microsoft Exchange
14 356 (13.97%) ITIL
15 295 (11.58%) VMware
16 255 (10.01%) Driving Licence
17 243 (9.54%) Entra ID
18 241 (9.46%) SharePoint
19 225 (8.83%) Hyper-V
20 224 (8.79%) DNS
21 207 (8.12%) VMware Infrastructure
22 188 (7.38%) DHCP
23 185 (7.26%) Degree
24 184 (7.22%) Microsoft Intune
25 170 (6.67%) SLA
26 158 (6.20%) SQL
27 156 (6.12%) Microsoft Certification
28 155 (6.08%) Linux
29 151 (5.93%) Finance
30 150 (5.89%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 384 (15.07%) Microsoft Exchange
2 241 (9.46%) SharePoint
3 23 (0.90%) Exchange Server 2013
4 17 (0.67%) Skype for Business
5 16 (0.63%) IIS
6 15 (0.59%) Confluence
6 15 (0.59%) Exchange Server 2010
7 13 (0.51%) Exchange Server 2007
8 7 (0.27%) OpenStack
9 6 (0.24%) Exchange Server 2000
10 3 (0.12%) Jupyter
10 3 (0.12%) WordPress
11 2 (0.078%) Apache
11 2 (0.078%) Blackberry Enterprise Server
11 2 (0.078%) CMS
11 2 (0.078%) Exchange Server 2003
11 2 (0.078%) Resin
12 1 (0.039%) Site Server
12 1 (0.039%) Tomcat
Applications
1 416 (16.33%) Microsoft Office
2 62 (2.43%) Microsoft Excel
3 10 (0.39%) Spreadsheet
4 4 (0.16%) Microsoft Project
5 3 (0.12%) Final Cut Pro
5 3 (0.12%) Microsoft PowerPoint
5 3 (0.12%) Pro Tools
6 1 (0.039%) AutoCAD
6 1 (0.039%) PrintSoft PReS
Business Applications
1 7 (0.27%) Dynamics CRM
2 6 (0.24%) Sage X3
3 5 (0.20%) Dynamics GP
4 2 (0.078%) Dynamics NAV
4 2 (0.078%) Epicor Tropos
4 2 (0.078%) Misys Midas
4 2 (0.078%) Oracle Receivables
4 2 (0.078%) Remedy ITSM
4 2 (0.078%) Sage 200
5 1 (0.039%) Dynamics AX
5 1 (0.039%) Sage 300 ERP
5 1 (0.039%) SAP ERP
Cloud Services
1 1,238 (48.59%) Microsoft 365
2 612 (24.02%) Azure
3 243 (9.54%) Entra ID
4 79 (3.10%) AWS
5 58 (2.28%) OneDrive
6 49 (1.92%) Google Workspace
7 25 (0.98%) Mimecast
8 21 (0.82%) WhatsApp
9 18 (0.71%) Power Platform
10 13 (0.51%) Dynamics 365
11 10 (0.39%) Power Automate
12 9 (0.35%) Cloud Computing
13 8 (0.31%) Nutanix
13 8 (0.31%) PowerApps
13 8 (0.31%) SaaS
14 6 (0.24%) IaaS
14 6 (0.24%) Serverless
15 5 (0.20%) ChatGPT
15 5 (0.20%) DigitalOcean
15 5 (0.20%) iTunes
Communications & Networking
1 396 (15.54%) Firewall
2 224 (8.79%) DNS
3 188 (7.38%) DHCP
4 150 (5.89%) Wireless
5 144 (5.65%) VPN
6 133 (5.22%) LAN
7 129 (5.06%) Wi-Fi
8 122 (4.79%) TCP/IP
8 122 (4.79%) WAN
9 106 (4.16%) VoIP
10 89 (3.49%) VLAN
11 71 (2.79%) Internet
12 64 (2.51%) SAN
13 46 (1.81%) Network Security
14 37 (1.45%) Remote Desktop
15 30 (1.18%) Broadband
16 18 (0.71%) NAS
17 17 (0.67%) SD-WAN
17 17 (0.67%) Skype
18 16 (0.63%) Unified Communications
Database & Business Intelligence
1 113 (4.43%) SQL Server
2 37 (1.45%) Amazon RDS
3 18 (0.71%) MySQL
4 10 (0.39%) Power BI
5 8 (0.31%) MariaDB
6 6 (0.24%) PostgreSQL
7 5 (0.20%) DB2
7 5 (0.20%) SQL Server Reporting Services
8 4 (0.16%) Crystal Reports
8 4 (0.16%) Oracle Database
8 4 (0.16%) SQL Server Integration Services
9 3 (0.12%) Metabase
10 2 (0.078%) MongoDB
10 2 (0.078%) Oracle Reports
11 1 (0.039%) SAP HANA
Development Applications
1 36 (1.41%) JIRA
2 3 (0.12%) Visual Studio
2 3 (0.12%) Visual Studio Code
3 2 (0.078%) Hudson
4 1 (0.039%) Jenkins
General
1 857 (33.63%) Social Skills
2 151 (5.93%) Finance
3 117 (4.59%) Analytical Skills
4 110 (4.32%) Manufacturing
5 101 (3.96%) Organisational Skills
6 83 (3.26%) Legal
7 79 (3.10%) Law
8 72 (2.83%) Telecoms
9 65 (2.55%) Retail
10 62 (2.43%) Inclusion and Diversity
11 34 (1.33%) Public Sector
12 33 (1.30%) Marketing
13 31 (1.22%) Advertising
14 25 (0.98%) Documentation Skills
15 21 (0.82%) Games
16 17 (0.67%) Automotive
16 17 (0.67%) German Language
17 12 (0.47%) Back Office
18 11 (0.43%) Local Government
19 7 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (0.27%) HTML
2 6 (0.24%) CSS
2 6 (0.24%) OLE
3 5 (0.20%) .NET
3 5 (0.20%) Kafka
4 4 (0.16%) Cocoa
4 4 (0.16%) EDI
5 3 (0.12%) LAMP
5 3 (0.12%) React
6 2 (0.078%) RESTful
6 2 (0.078%) SOAP
6 2 (0.078%) Software Packaging
6 2 (0.078%) V-Ray
6 2 (0.078%) X-Windows
7 1 (0.039%) LDAP
7 1 (0.039%) RESTEasy
7 1 (0.039%) WF
Miscellaneous
1 255 (10.01%) Driving Licence
2 128 (5.02%) Self-Motivation
3 77 (3.02%) Management Information System
4 45 (1.77%) Onboarding
5 42 (1.65%) Data Centre
6 40 (1.57%) Replication
7 34 (1.33%) CCTV
8 25 (0.98%) iPad
9 23 (0.90%) Enterprise Storage
9 23 (0.90%) Fat Client
9 23 (0.90%) Thin Client
10 22 (0.86%) EPoS
11 20 (0.78%) Smartphone
11 20 (0.78%) Video Conferencing
12 13 (0.51%) Client/Server
13 12 (0.47%) Life Science
13 12 (0.47%) Public Cloud
14 11 (0.43%) Analytical Mindset
14 11 (0.43%) Educational Technology
14 11 (0.43%) iPhone
Operating Systems
1 1,265 (49.65%) Windows
2 570 (22.37%) Windows Server
3 400 (15.70%) Windows 10
4 155 (6.08%) Linux
5 104 (4.08%) Windows Server 2016
6 102 (4.00%) Android
7 99 (3.89%) Apple iOS
8 91 (3.57%) Mac OS
9 82 (3.22%) Windows Server 2019
10 65 (2.55%) Windows Server 2012
11 50 (1.96%) Windows 7
12 27 (1.06%) Windows Server 2008
13 25 (0.98%) Windows 8
14 17 (0.67%) Unix
15 16 (0.63%) Mac OS X
16 9 (0.35%) Red Hat Enterprise Linux
17 7 (0.27%) CentOS
18 5 (0.20%) Debian
18 5 (0.20%) Windows Server 2003
19 3 (0.12%) Ubuntu
Processes & Methodologies
1 713 (27.98%) Customer Service
2 541 (21.23%) Problem-Solving
3 356 (13.97%) ITIL
4 147 (5.77%) Cybersecurity
5 145 (5.69%) Service Delivery
6 112 (4.40%) Service Management
7 103 (4.04%) ITSM
8 102 (4.00%) Time Management
9 86 (3.38%) Agile
10 83 (3.26%) Change Management
10 83 (3.26%) Infrastructure Engineering
11 82 (3.22%) Incident Management
12 81 (3.18%) Project Delivery
13 78 (3.06%) Continuous Improvement
14 69 (2.71%) Mathematics
15 67 (2.63%) Asset Management
16 62 (2.43%) Project Management
17 57 (2.24%) ERP
18 47 (1.84%) CRM
18 47 (1.84%) Problem Management
Programming Languages
1 158 (6.20%) SQL
2 89 (3.49%) PowerShell
3 11 (0.43%) Python
4 10 (0.39%) Bash
4 10 (0.39%) Java
5 9 (0.35%) PHP
6 6 (0.24%) C#
6 6 (0.24%) VB
7 5 (0.20%) JavaScript
8 3 (0.12%) C
9 2 (0.078%) C++
9 2 (0.078%) COBOL
10 1 (0.039%) Perl
10 1 (0.039%) T-SQL
10 1 (0.039%) VBA
10 1 (0.039%) VBScript
Qualifications
1 185 (7.26%) Degree
2 156 (6.12%) Microsoft Certification
3 75 (2.94%) DBS Check
4 66 (2.59%) A+ Certification
5 59 (2.32%) CCNA
5 59 (2.32%) Cisco Certification
6 44 (1.73%) Network+ Certification
6 44 (1.73%) Security Cleared
7 39 (1.53%) MCSE
8 38 (1.49%) MCP
9 34 (1.33%) Azure Certification
10 25 (0.98%) SC Cleared
11 21 (0.82%) MCSA
12 18 (0.71%) Computer Science Degree
13 17 (0.67%) ITIL Certification
14 16 (0.63%) DV Cleared
14 16 (0.63%) ITIL Foundation Certificate
15 12 (0.47%) CompTIA Security+
15 12 (0.47%) MCITP
16 8 (0.31%) NVQ Level 3
Quality Assurance & Compliance
1 170 (6.67%) SLA
2 45 (1.77%) GDPR
3 29 (1.14%) QA
4 27 (1.06%) Cyber Essentials
5 24 (0.94%) ISO/IEC 27001
6 7 (0.27%) Cyber Essentials PLUS
7 5 (0.20%) PCI DSS
8 4 (0.16%) Accessibility
9 3 (0.12%) NIST
10 2 (0.078%) PMO
10 2 (0.078%) Sarbanes-Oxley
11 1 (0.039%) ISO 14001
11 1 (0.039%) ISO 9001
System Software
1 946 (37.13%) Active Directory
2 225 (8.83%) Hyper-V
3 207 (8.12%) VMware Infrastructure
4 43 (1.69%) Virtual Desktop
5 35 (1.37%) VMware ESXi
6 25 (0.98%) Virtual Machines
7 17 (0.67%) vSphere
8 16 (0.63%) Docker
9 7 (0.27%) Virtual Servers
10 5 (0.20%) Terminal Services
11 4 (0.16%) Citrix Hypervisor
12 3 (0.12%) Firmware
12 3 (0.12%) pfSense
12 3 (0.12%) VMware Server
13 2 (0.078%) BitLocker
13 2 (0.078%) Terminal Server
13 2 (0.078%) VMware Workstation
14 1 (0.039%) NFS
14 1 (0.039%) XenApp
Systems Management
1 184 (7.22%) Microsoft Intune
2 85 (3.34%) SCCM
3 14 (0.55%) Kubernetes
4 13 (0.51%) Cisco CUCM
4 13 (0.51%) ServiceCenter
5 10 (0.39%) Autotask
5 10 (0.39%) FortiGate
5 10 (0.39%) Jamf Pro
6 9 (0.35%) WSUS
7 8 (0.31%) Ansible
8 6 (0.24%) Opsgenie
9 5 (0.20%) Systems Management Server (SMS)
10 4 (0.16%) Active Directory Federation Services
10 4 (0.16%) AirWatch
10 4 (0.16%) WhatsUp Gold
11 3 (0.12%) Backup Exec
11 3 (0.12%) Microsoft Data Protection Manager
11 3 (0.12%) NetCrunch
11 3 (0.12%) PaperCut
11 3 (0.12%) SCDPM
Vendors
1 1,209 (47.45%) Microsoft
2 295 (11.58%) VMware
3 130 (5.10%) Cisco
4 126 (4.95%) Apple
5 112 (4.40%) Citrix
6 102 (4.00%) Veeam
7 78 (3.06%) Google
8 54 (2.12%) Sophos
9 53 (2.08%) HP
10 45 (1.77%) Meraki
11 31 (1.22%) Dell
12 30 (1.18%) Draytek
13 25 (0.98%) Aruba
14 24 (0.94%) Barracuda Networks
14 24 (0.94%) ConnectWise
14 24 (0.94%) Sage
15 21 (0.82%) Palo Alto
16 19 (0.75%) Fortinet
17 18 (0.71%) SAP
18 16 (0.63%) Mitel