IT Support Job Trends in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 May 2026
Same period 2025 Same period 2024
Rank 54 55 65
Rank change year-on-year +1 +10 +42
Permanent jobs requiring an IT Support 2,328 1,342 2,561
As % of all permanent jobs in the UK excluding London 3.51% 4.59% 3.71%
As % of the Job Titles category 3.75% 5.13% 3.91%
Number of salaries quoted 2,012 943 2,286
10th Percentile £25,500 £21,250 £21,250
25th Percentile £27,250 £25,750 £24,500
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £35,000 £35,750 £33,750
90th Percentile £42,500 £42,500 £40,250
UK median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 62,100 26,161 65,489
% of permanent jobs with a recognized job title 93.69% 89.57% 94.78%
Number of salaries quoted 41,005 14,451 47,722
10th Percentile £30,000 £27,500 £26,750
25th Percentile £36,250 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £52,000 £50,000
Median % change year-on-year -3.85% +4.00% -5.66%
75th Percentile £69,762 £67,500 £63,750
90th Percentile £85,000 £82,500 £76,250
UK median annual salary £55,000 £57,500 £52,500
% change year-on-year -4.35% +9.52% -12.50%

IT Support
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

IT Support job vacancy trend in the UK excluding London

IT Support
Salary Trend in the UK excluding London

Salary distribution trend for IT Support job vacancies in the UK excluding London.

Salary distribution trend for IT Support job vacancies in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 17 May 2026.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 17 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +44 577 £31,000 +3.33% 75
North of England +8 560 £30,000 - 65
Midlands -36 367 £30,000 +5.26% 55
South West +48 335 £32,500 - 34
East of England +41 307 £30,000 -7.69% 43
North West +72 278 £30,000 - 30
Yorkshire -20 253 £30,000 - 25
West Midlands -49 184 £31,000 +3.33% 28
East Midlands +4 183 £28,500 +1.79% 27
Scotland +77 131 £30,000 +11.11% 12
Wales +13 49 £40,000 +37.45% 9
North East -26 29 £28,500 -5.00% 12
Isle of Man - 2 £40,000 -
Northern Ireland -37 1 £31,500 - 2
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 17 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 957 (41.11%) Microsoft
2 924 (39.69%) Microsoft 365
3 856 (36.77%) Windows
4 654 (28.09%) Active Directory
5 592 (25.43%) Problem-Solving
6 500 (21.48%) Customer Service
7 497 (21.35%) Azure
8 384 (16.49%) Windows Server
9 303 (13.02%) Entra ID
10 246 (10.57%) SharePoint
11 242 (10.40%) DNS
12 232 (9.97%) Firewall
13 229 (9.84%) ITIL
14 218 (9.36%) DHCP
15 217 (9.32%) Microsoft Intune
16 203 (8.72%) Microsoft Exchange
17 194 (8.33%) Windows 10
18 193 (8.29%) Cybersecurity
19 183 (7.86%) Microsoft Office
20 175 (7.52%) VPN
21 166 (7.13%) Continuous Improvement
22 153 (6.57%) Degree
23 147 (6.31%) VMware
24 133 (5.71%) LAN
25 128 (5.50%) Hyper-V
25 128 (5.50%) Wi-Fi
26 127 (5.46%) WAN
27 125 (5.37%) Service Delivery
28 111 (4.77%) Microsoft Certification
28 111 (4.77%) Service Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 246 (10.57%) SharePoint
2 203 (8.72%) Microsoft Exchange
3 23 (0.99%) Confluence
4 12 (0.52%) Exchange Server 2007
4 12 (0.52%) Exchange Server 2010
4 12 (0.52%) Exchange Server 2013
5 6 (0.26%) IIS
6 5 (0.21%) CMS
7 4 (0.17%) OpenEdge
8 1 (0.043%) SAS
8 1 (0.043%) WordPress
Applications
1 183 (7.86%) Microsoft Office
2 37 (1.59%) Microsoft Excel
3 12 (0.52%) Microsoft Project
4 6 (0.26%) Microsoft PowerPoint
5 3 (0.13%) MS Visio
5 3 (0.13%) Photoshop
6 2 (0.086%) AutoCAD
Business Applications
1 21 (0.90%) Dynamics NAV
2 15 (0.64%) Dynamics CRM
3 9 (0.39%) Dynamics GP
4 7 (0.30%) NetSuite
5 5 (0.21%) Dynamics AX
5 5 (0.21%) SAP Business One
6 4 (0.17%) Line 50
7 3 (0.13%) Shopify
8 2 (0.086%) Alphatax
9 1 (0.043%) Elite 3E
9 1 (0.043%) Magento
9 1 (0.043%) SAP S/4HANA
9 1 (0.043%) Unit4 Business World
Cloud Services
1 924 (39.69%) Microsoft 365
2 497 (21.35%) Azure
3 303 (13.02%) Entra ID
4 81 (3.48%) OneDrive
5 52 (2.23%) Google Workspace
6 51 (2.19%) Power Platform
7 50 (2.15%) SaaS
8 37 (1.59%) AWS
9 25 (1.07%) Power Automate
10 15 (0.64%) Cloud Computing
11 12 (0.52%) IaaS
11 12 (0.52%) PaaS
12 9 (0.39%) Azure DevOps
12 9 (0.39%) Mimecast
13 8 (0.34%) Azure Sentinel
13 8 (0.34%) Microsoft Copilot
14 6 (0.26%) GCP
15 5 (0.21%) Dynamics 365
15 5 (0.21%) Nutanix
15 5 (0.21%) PowerApps
Communications & Networking
1 242 (10.40%) DNS
2 232 (9.97%) Firewall
3 218 (9.36%) DHCP
4 175 (7.52%) VPN
5 133 (5.71%) LAN
6 128 (5.50%) Wi-Fi
7 127 (5.46%) WAN
8 104 (4.47%) TCP/IP
9 100 (4.30%) VoIP
10 80 (3.44%) VLAN
11 50 (2.15%) Wireless
12 32 (1.37%) Network Security
13 28 (1.20%) WLAN
14 25 (1.07%) Broadband
15 17 (0.73%) Remote Desktop
16 16 (0.69%) SD-WAN
17 13 (0.56%) Internet
18 12 (0.52%) NAS
19 11 (0.47%) 4G
20 10 (0.43%) SAN
Database & Business Intelligence
1 44 (1.89%) Power BI
2 36 (1.55%) SQL Server
3 14 (0.60%) PostgreSQL
4 9 (0.39%) MySQL
5 4 (0.17%) FileMaker
6 2 (0.086%) Relational Database
7 1 (0.043%) Amazon RDS
7 1 (0.043%) SQL Server Reporting Services
Development Applications
1 67 (2.88%) JIRA
2 5 (0.21%) VersionOne
3 4 (0.17%) GitLab
4 1 (0.043%) Git
General
1 624 (26.80%) Social Skills
2 133 (5.71%) Organisational Skills
3 125 (5.37%) Manufacturing
4 93 (3.99%) Finance
5 76 (3.26%) Analytical Skills
6 70 (3.01%) Law
7 63 (2.71%) Retail
7 63 (2.71%) Telecoms
8 51 (2.19%) Legal
9 40 (1.72%) Public Sector
10 39 (1.68%) Advertising
11 35 (1.50%) Documentation Skills
12 30 (1.29%) Inclusion and Diversity
13 28 (1.20%) Multimedia
14 20 (0.86%) Automotive
15 18 (0.77%) Aerospace
15 18 (0.77%) Marketing
16 11 (0.47%) Electronics
17 10 (0.43%) Financial Institution
18 8 (0.34%) Agriculture
Libraries, Frameworks & Software Standards
1 10 (0.43%) HTML
2 9 (0.39%) CSS
3 7 (0.30%) JSON
4 5 (0.21%) Web Services
5 4 (0.17%) OpenTelemetry
6 3 (0.13%) XML
7 2 (0.086%) OAuth
7 2 (0.086%) REST
7 2 (0.086%) SOAP
8 1 (0.043%) EDI
8 1 (0.043%) SAP CAF
8 1 (0.043%) Software Packaging
Miscellaneous
1 348 (14.95%) Driving Licence
2 127 (5.46%) Onboarding
3 75 (3.22%) Self-Motivation
4 38 (1.63%) Management Information System
5 30 (1.29%) CCTV
6 27 (1.16%) FMCG
7 17 (0.73%) Analytical Mindset
8 12 (0.52%) iPhone
8 12 (0.52%) Renewable Energy
9 11 (0.47%) NHS
9 11 (0.47%) Video Conferencing
10 10 (0.43%) Hybrid Cloud
11 9 (0.39%) Client/Server
11 9 (0.39%) EPoS
11 9 (0.39%) Replication
12 8 (0.34%) Security Posture
13 7 (0.30%) Cyber Security Posture
13 7 (0.30%) Social Media
14 6 (0.26%) Data Centre
14 6 (0.26%) Enterprise Software
Operating Systems
1 856 (36.77%) Windows
2 384 (16.49%) Windows Server
3 194 (8.33%) Windows 10
4 103 (4.42%) Mac OS
5 71 (3.05%) Android
6 64 (2.75%) Linux
7 47 (2.02%) Apple iOS
8 37 (1.59%) Windows Server 2016
9 32 (1.37%) Windows Server 2019
10 18 (0.77%) Windows Server 2012
11 14 (0.60%) Windows 7
12 10 (0.43%) Windows 8
13 7 (0.30%) Unix
14 6 (0.26%) Ubuntu
15 5 (0.21%) Windows Server 2008
16 3 (0.13%) CentOS
17 2 (0.086%) Mac OS X
18 1 (0.043%) Red Hat Enterprise Linux
18 1 (0.043%) Solaris
18 1 (0.043%) VMS
Processes & Methodologies
1 592 (25.43%) Problem-Solving
2 500 (21.48%) Customer Service
3 229 (9.84%) ITIL
4 193 (8.29%) Cybersecurity
5 166 (7.13%) Continuous Improvement
6 125 (5.37%) Service Delivery
7 111 (4.77%) Service Management
8 110 (4.73%) ERP
9 109 (4.68%) ITSM
10 106 (4.55%) Mentoring
11 83 (3.57%) Asset Management
12 77 (3.31%) Time Management
13 75 (3.22%) Process Improvement
14 71 (3.05%) Disaster Recovery
15 68 (2.92%) Incident Management
16 66 (2.84%) Remote Monitoring and Management
17 65 (2.79%) Project Delivery
18 57 (2.45%) Infrastructure Engineering
18 57 (2.45%) Root Cause Analysis
19 48 (2.06%) Project Management
Programming Languages
1 87 (3.74%) PowerShell
2 74 (3.18%) SQL
3 10 (0.43%) JavaScript
3 10 (0.43%) Python
4 9 (0.39%) PHP
5 5 (0.21%) VB
6 4 (0.17%) Bash
6 4 (0.17%) R
6 4 (0.17%) VBA
7 2 (0.086%) Google Apps Script
8 1 (0.043%) T-SQL
8 1 (0.043%) VBScript
Qualifications
1 153 (6.57%) Degree
2 111 (4.77%) Microsoft Certification
3 108 (4.64%) Security Cleared
4 94 (4.04%) A+ Certification
5 76 (3.26%) DBS Check
6 65 (2.79%) SC Cleared
7 46 (1.98%) Network+ Certification
8 25 (1.07%) Microsoft Certified Professional
9 19 (0.82%) Cisco Certification
10 18 (0.77%) CCNA
11 17 (0.73%) DV Cleared
12 14 (0.60%) Computer Science Degree
13 13 (0.56%) Azure Certification
14 12 (0.52%) ITIL Foundation Certificate
15 11 (0.47%) BPSS Clearance
16 9 (0.39%) Postgraduate
17 8 (0.34%) CompTIA Security+
18 7 (0.30%) ITIL Certification
19 6 (0.26%) HNC
19 6 (0.26%) MCITP
Quality Assurance & Compliance
1 94 (4.04%) SLA
2 67 (2.88%) Cyber Essentials
3 36 (1.55%) ISO/IEC 27001
4 32 (1.37%) GDPR
5 24 (1.03%) Cyber Essentials PLUS
6 20 (0.86%) QA
7 7 (0.30%) ISO 14001
7 7 (0.30%) ISO 9001
8 6 (0.26%) PCI DSS
9 4 (0.17%) 21 CFR Part 11
9 4 (0.17%) Accessibility
9 4 (0.17%) GxP
9 4 (0.17%) NIST
10 1 (0.043%) Data Quality
10 1 (0.043%) ISO 22301
System Software
1 654 (28.09%) Active Directory
2 128 (5.50%) Hyper-V
3 105 (4.51%) VMware Infrastructure
4 25 (1.07%) Virtual Desktop
5 16 (0.69%) VMware ESXi
6 13 (0.56%) vSphere
7 10 (0.43%) Docker
8 8 (0.34%) BitLocker
9 7 (0.30%) VMware Workstation
10 5 (0.21%) Terminal Services
10 5 (0.21%) Virtual Machines
11 4 (0.17%) VMware NSX
12 2 (0.086%) Virtual Servers
13 1 (0.043%) Microsoft Virtual Server
Systems Management
1 217 (9.32%) Microsoft Intune
2 42 (1.80%) SCCM
3 17 (0.73%) Autotask
4 16 (0.69%) Jamf Pro
5 9 (0.39%) Backup Exec
5 9 (0.39%) Proxmox
5 9 (0.39%) Systems Management Server (SMS)
6 7 (0.30%) Active Directory Federation Services
6 7 (0.30%) FortiGate
7 6 (0.26%) vCenter Server
7 6 (0.26%) WSUS
8 5 (0.21%) Ansible
8 5 (0.21%) Single Sign-On
9 4 (0.17%) Kubernetes
10 1 (0.043%) Podman
Vendors
1 957 (41.11%) Microsoft
2 147 (6.31%) VMware
3 85 (3.65%) Apple
4 60 (2.58%) Cisco
5 55 (2.36%) Google
6 51 (2.19%) Meraki
7 39 (1.68%) Veeam
8 36 (1.55%) Citrix
9 34 (1.46%) Fortinet
10 28 (1.20%) Fujitsu
10 28 (1.20%) Virgin Media
11 25 (1.07%) ServiceNow
12 20 (0.86%) Sophos
13 19 (0.82%) HP
13 19 (0.82%) Sage
14 17 (0.73%) SAP
15 16 (0.69%) Ubiquiti
16 15 (0.64%) ESET
17 14 (0.60%) Adobe
18 11 (0.47%) Starlink