IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 71 150 203
Rank change year-on-year +79 +53 -23
Permanent jobs requiring an IT Support 2,097 1,131 1,454
As % of all permanent jobs advertised in the UK excluding London 3.21% 2.35% 1.86%
As % of the Job Titles category 3.39% 2.62% 1.96%
Number of salaries quoted 1,717 788 1,307
10th Percentile £18,000 £22,750 £21,000
25th Percentile £24,000 £25,500 £23,500
Median annual salary (50th Percentile) £28,000 £30,000 £27,500
Median % change year-on-year -6.67% +9.09% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,250 £40,465 £42,500
UK median annual salary £29,000 £32,000 £30,000
% change year-on-year -9.38% +6.67% +7.14%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 61,941 43,162 74,370
% of permanent jobs with a recognized job title 94.90% 89.65% 94.97%
Number of salaries quoted 41,460 27,696 44,286
10th Percentile £28,000 £29,750 £29,000
25th Percentile £36,250 £38,750 £38,250
Median annual salary (50th Percentile) £50,000 £53,000 £52,000
Median % change year-on-year -5.66% +1.92% +9.47%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £80,500 £81,250
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 26 July 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +102 506 £27,500 -4.35% 84
South East +81 489 £29,000 -3.33% 82
Midlands +86 448 £28,500 +3.64% 62
South West +29 280 £29,803 -8.30% 59
West Midlands +72 254 £30,000 +9.09% 38
East of England +15 235 £27,500 -4.35% 43
Yorkshire +95 222 £27,000 -10.00% 37
North West +63 221 £27,500 +5.77% 35
East Midlands +52 187 £26,500 -3.64% 24
Scotland -58 85 £27,750 -7.50% 14
North East +33 63 £27,500 -18.21% 14
Wales +55 47 £27,500 -8.33% 6
Northern Ireland +22 9 £30,000 -7.69% 10
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 July 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 978 (46.64%) Windows
2 953 (45.45%) Microsoft
3 839 (40.01%) Microsoft 365
4 641 (30.57%) Active Directory
5 603 (28.76%) Social Skills
6 509 (24.27%) Customer Service
7 464 (22.13%) Problem-Solving
8 394 (18.79%) Azure
9 377 (17.98%) Windows Server
10 326 (15.55%) Microsoft Office
11 324 (15.45%) Windows 10
12 322 (15.36%) ITIL
13 266 (12.68%) Firewall
14 252 (12.02%) Microsoft Exchange
15 233 (11.11%) Driving Licence
16 207 (9.87%) VMware
17 188 (8.97%) Degree
18 184 (8.77%) Microsoft Certification
19 177 (8.44%) Linux
20 176 (8.39%) SharePoint
21 166 (7.92%) Cisco
22 149 (7.11%) Entra ID
23 144 (6.87%) DNS
24 137 (6.53%) Cybersecurity
25 130 (6.20%) Internet
26 126 (6.01%) VMware Infrastructure
27 125 (5.96%) Wi-Fi
28 120 (5.72%) Microsoft Intune
29 119 (5.67%) SLA
30 116 (5.53%) DHCP

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 252 (12.02%) Microsoft Exchange
2 176 (8.39%) SharePoint
3 21 (1.00%) Skype for Business
4 10 (0.48%) Confluence
5 7 (0.33%) Exchange Server 2013
6 5 (0.24%) IIS
7 4 (0.19%) Exchange Server 2000
8 3 (0.14%) Jupyter
8 3 (0.14%) OpenStack
9 2 (0.095%) Apache
9 2 (0.095%) Blackberry Enterprise Server
9 2 (0.095%) Exchange Server 2007
9 2 (0.095%) Exchange Server 2010
9 2 (0.095%) Resin
9 2 (0.095%) WordPress
10 1 (0.048%) CMS
10 1 (0.048%) Site Server
10 1 (0.048%) Tomcat
Applications
1 326 (15.55%) Microsoft Office
2 60 (2.86%) Microsoft Excel
3 8 (0.38%) Microsoft PowerPoint
4 4 (0.19%) Microsoft Project
4 4 (0.19%) Spreadsheet
5 3 (0.14%) Final Cut Pro
5 3 (0.14%) Pro Tools
6 2 (0.095%) Photoshop
Business Applications
1 7 (0.33%) Dynamics CRM
2 5 (0.24%) Sage X3
3 3 (0.14%) Dynamics GP
3 3 (0.14%) Dynamics NAV
4 2 (0.095%) Oracle Receivables
4 2 (0.095%) Remedy ITSM
4 2 (0.095%) SAP Business One
5 1 (0.048%) Dynamics AX
5 1 (0.048%) Sage 200
5 1 (0.048%) Sage 300 ERP
Cloud Services
1 839 (40.01%) Microsoft 365
2 394 (18.79%) Azure
3 149 (7.11%) Entra ID
4 56 (2.67%) Google Workspace
5 55 (2.62%) OneDrive
6 52 (2.48%) AWS
7 16 (0.76%) WhatsApp
8 12 (0.57%) Cloud Computing
9 10 (0.48%) Dynamics 365
10 9 (0.43%) Mimecast
10 9 (0.43%) Power Platform
11 6 (0.29%) iTunes
11 6 (0.29%) SaaS
12 5 (0.24%) ChatGPT
13 3 (0.14%) Asana
13 3 (0.14%) Nutanix
13 3 (0.14%) Slack
14 2 (0.095%) Google Ads
14 2 (0.095%) Intacct
14 2 (0.095%) PowerApps
Communications & Networking
1 266 (12.68%) Firewall
2 144 (6.87%) DNS
3 130 (6.20%) Internet
4 125 (5.96%) Wi-Fi
5 116 (5.53%) DHCP
5 116 (5.53%) LAN
6 111 (5.29%) WAN
7 105 (5.01%) Wireless
8 100 (4.77%) Network Security
9 88 (4.20%) VPN
10 81 (3.86%) WLAN
11 77 (3.67%) TCP/IP
12 68 (3.24%) VoIP
13 55 (2.62%) VLAN
14 39 (1.86%) SAN
15 21 (1.00%) Skype
16 17 (0.81%) Remote Desktop
17 14 (0.67%) Cisco IOS
18 13 (0.62%) Softphone
19 11 (0.52%) Broadband
Database & Business Intelligence
1 87 (4.15%) SQL Server
2 18 (0.86%) MySQL
3 15 (0.72%) Amazon RDS
4 6 (0.29%) Power BI
5 5 (0.24%) SQL Server Reporting Services
6 4 (0.19%) DB2
7 3 (0.14%) MariaDB
7 3 (0.14%) Metabase
8 2 (0.095%) Amazon QuickSight
8 2 (0.095%) Crystal Reports
8 2 (0.095%) Oracle Reports
9 1 (0.048%) Tableau
Development Applications
1 22 (1.05%) JIRA
2 3 (0.14%) Visual Studio Code
3 2 (0.095%) Visual Studio
4 1 (0.048%) Hudson
4 1 (0.048%) Jenkins
General
1 603 (28.76%) Social Skills
2 94 (4.48%) Finance
3 79 (3.77%) Manufacturing
4 76 (3.62%) Analytical Skills
5 70 (3.34%) Law
6 63 (3.00%) Organisational Skills
7 59 (2.81%) Telecoms
8 48 (2.29%) Inclusion and Diversity
9 45 (2.15%) Legal
10 43 (2.05%) Retail
11 30 (1.43%) Advertising
12 26 (1.24%) Marketing
13 23 (1.10%) Public Sector
14 22 (1.05%) Documentation Skills
15 19 (0.91%) Games
16 17 (0.81%) Automotive
17 11 (0.52%) French Language
18 9 (0.43%) Back Office
19 8 (0.38%) Agriculture
19 8 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 15 (0.72%) HTML
2 5 (0.24%) .NET
3 4 (0.19%) CSS
4 3 (0.14%) OLE
4 3 (0.14%) React
5 2 (0.095%) CodeIgniter
5 2 (0.095%) Kafka
5 2 (0.095%) X-Windows
6 1 (0.048%) EDI
6 1 (0.048%) LAMP
6 1 (0.048%) RESTEasy
6 1 (0.048%) RESTful
6 1 (0.048%) SOAP
6 1 (0.048%) Software Packaging
6 1 (0.048%) Web Services
Miscellaneous
1 233 (11.11%) Driving Licence
2 99 (4.72%) Self-Motivation
3 97 (4.63%) Onboarding
4 56 (2.67%) Management Information System
5 32 (1.53%) Data Centre
6 28 (1.34%) Replication
7 26 (1.24%) Video Conferencing
8 22 (1.05%) Fat Client
8 22 (1.05%) Thin Client
9 17 (0.81%) Enterprise Storage
10 16 (0.76%) EPoS
10 16 (0.76%) Smartphone
11 14 (0.67%) Social Media
12 13 (0.62%) CCTV
13 10 (0.48%) Client/Server
14 8 (0.38%) Data Protection Act
14 8 (0.38%) NHS
15 7 (0.33%) Educational Technology
15 7 (0.33%) Life Science
16 6 (0.29%) Analytical Mindset
Operating Systems
1 978 (46.64%) Windows
2 377 (17.98%) Windows Server
3 324 (15.45%) Windows 10
4 177 (8.44%) Linux
5 84 (4.01%) Apple iOS
6 77 (3.67%) Android
7 75 (3.58%) Windows Server 2019
8 71 (3.39%) Windows Server 2016
9 59 (2.81%) Mac OS
10 42 (2.00%) Windows 7
11 40 (1.91%) Windows Server 2012
12 15 (0.72%) Mac OS X
13 11 (0.52%) Windows Server 2008
14 9 (0.43%) Windows 8
15 8 (0.38%) Red Hat Enterprise Linux
16 6 (0.29%) Unix
17 5 (0.24%) Ubuntu
18 4 (0.19%) CentOS
19 3 (0.14%) Debian
20 2 (0.095%) Windows Mobile
Processes & Methodologies
1 509 (24.27%) Customer Service
2 464 (22.13%) Problem-Solving
3 322 (15.36%) ITIL
4 137 (6.53%) Cybersecurity
5 114 (5.44%) Asset Management
6 103 (4.91%) Computer Science
7 102 (4.86%) Service Delivery
8 98 (4.67%) Mentoring
9 90 (4.29%) Service Management
10 88 (4.20%) Time Management
11 82 (3.91%) Continuous Improvement
12 81 (3.86%) ITSM
13 79 (3.77%) Network Management
14 77 (3.67%) Incident Management
15 71 (3.39%) Change Management
16 69 (3.29%) IT Asset Management
17 58 (2.77%) Project Delivery
18 50 (2.38%) Mathematics
19 49 (2.34%) Agile
20 47 (2.24%) Infrastructure Engineering
Programming Languages
1 111 (5.29%) SQL
2 42 (2.00%) PowerShell
3 14 (0.67%) PHP
4 7 (0.33%) Java
5 4 (0.19%) C#
5 4 (0.19%) Python
6 3 (0.14%) VB
6 3 (0.14%) VBA
7 2 (0.095%) JavaScript
7 2 (0.095%) VBScript
8 1 (0.048%) Bash
8 1 (0.048%) C
8 1 (0.048%) COBOL
8 1 (0.048%) Perl
8 1 (0.048%) T-SQL
Qualifications
1 188 (8.97%) Degree
2 184 (8.77%) Microsoft Certification
3 94 (4.48%) CCNA
3 94 (4.48%) Cisco Certification
4 91 (4.34%) MCSE
5 88 (4.20%) MCP
6 81 (3.86%) Computer Science Degree
7 74 (3.53%) DBS Check
8 69 (3.29%) CCNP
9 67 (3.20%) LPIC
10 52 (2.48%) A+ Certification
11 50 (2.38%) Security Cleared
12 37 (1.76%) SC Cleared
13 23 (1.10%) Network+ Certification
14 17 (0.81%) ITIL Foundation Certificate
15 15 (0.72%) Azure Certification
15 15 (0.72%) MCITP
15 15 (0.72%) MCSA
16 10 (0.48%) ITIL Certification
17 8 (0.38%) CompTIA Security+
Quality Assurance & Compliance
1 119 (5.67%) SLA
2 54 (2.58%) GDPR
3 17 (0.81%) ISO/IEC 27001
4 13 (0.62%) Cyber Essentials
5 11 (0.52%) QA
6 5 (0.24%) Accessibility
6 5 (0.24%) PCI DSS
7 3 (0.14%) Sarbanes-Oxley
8 2 (0.095%) ISO 9001
8 2 (0.095%) ISO/IEC 20000
8 2 (0.095%) NIST
8 2 (0.095%) PMO
9 1 (0.048%) Cyber Essentials PLUS
System Software
1 641 (30.57%) Active Directory
2 126 (6.01%) VMware Infrastructure
3 114 (5.44%) Hyper-V
4 22 (1.05%) Virtual Desktop
5 17 (0.81%) VMware ESXi
6 13 (0.62%) vSphere
7 12 (0.57%) Virtual Machines
8 8 (0.38%) Docker
9 5 (0.24%) Virtual Servers
10 2 (0.095%) Firmware
10 2 (0.095%) Terminal Services
10 2 (0.095%) VMware Server
10 2 (0.095%) XenApp
11 1 (0.048%) Microsoft Virtual Server
11 1 (0.048%) Terminal Server
11 1 (0.048%) XenDesktop
Systems Management
1 120 (5.72%) Microsoft Intune
2 76 (3.62%) SCCM
3 11 (0.52%) Autotask
4 7 (0.33%) ServiceCenter
5 6 (0.29%) Jamf Pro
5 6 (0.29%) Kubernetes
6 5 (0.24%) Cisco CUCM
6 5 (0.24%) FortiGate
7 4 (0.19%) AirWatch
7 4 (0.19%) WSUS
8 3 (0.14%) Ansible
8 3 (0.14%) Systems Management Server (SMS)
9 2 (0.095%) Opsgenie
9 2 (0.095%) vCenter Server
10 1 (0.048%) Backup Exec
10 1 (0.048%) Failover Clustering
10 1 (0.048%) NetCrunch
10 1 (0.048%) SmoothWall
10 1 (0.048%) ZABBIX
Vendors
1 953 (45.45%) Microsoft
2 207 (9.87%) VMware
3 166 (7.92%) Cisco
4 76 (3.62%) Google
5 74 (3.53%) Citrix
6 72 (3.43%) Apple
7 59 (2.81%) Veeam
8 29 (1.38%) Sophos
9 26 (1.24%) HP
10 25 (1.19%) Meraki
11 21 (1.00%) Sage
12 19 (0.91%) Draytek
13 17 (0.81%) ServiceNow
14 15 (0.72%) Dell
15 14 (0.67%) ESET
16 13 (0.62%) Datto
16 13 (0.62%) Ubiquiti
16 13 (0.62%) WatchGuard
17 12 (0.57%) ConnectWise
18 11 (0.52%) Aruba