IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 67 114 178
Rank change year-on-year +47 +64 -12
Permanent jobs requiring an IT Support 2,621 1,771 1,583
As % of all permanent jobs advertised in the UK excluding London 3.57% 3.03% 2.17%
As % of the Job Titles category 3.76% 3.40% 2.27%
Number of salaries quoted 2,341 882 1,390
10th Percentile £21,250 £22,500 £19,500
25th Percentile £24,500 £25,500 £22,750
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,250 £42,500 £42,500
UK median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +0.87%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 69,645 52,139 69,731
% of permanent jobs with a recognized job title 94.92% 89.14% 95.71%
Number of salaries quoted 49,228 29,915 42,540
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 26 May 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +82 669 £29,761 -0.32% 134
North of England +49 580 £28,000 +0.90% 123
Midlands +78 503 £27,000 -1.82% 92
East of England +43 376 £27,500 -5.17% 57
South West -17 316 £28,000 -6.67% 71
West Midlands +71 271 £27,500 - 40
North West +16 262 £28,000 +9.80% 62
Yorkshire +90 247 £27,500 -2.65% 47
East Midlands +53 221 £26,250 -4.55% 50
Scotland -101 102 £27,500 -2.65% 17
North East +33 71 £32,500 -5.80% 16
Wales +52 70 £27,500 -8.33% 8
Northern Ireland +21 6 £30,000 -11.11% 1
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,266 (48.30%) Windows
2 1,224 (46.70%) Microsoft 365
3 1,211 (46.20%) Microsoft
4 936 (35.71%) Active Directory
5 850 (32.43%) Social Skills
6 696 (26.55%) Customer Service
7 615 (23.46%) Azure
8 573 (21.86%) Windows Server
9 552 (21.06%) Problem-Solving
10 413 (15.76%) Microsoft Office
11 399 (15.22%) Firewall
11 399 (15.22%) Windows 10
12 374 (14.27%) Microsoft Exchange
13 346 (13.20%) ITIL
14 301 (11.48%) VMware
15 258 (9.84%) Driving Licence
16 247 (9.42%) SharePoint
17 239 (9.12%) Entra ID
18 228 (8.70%) Hyper-V
19 222 (8.47%) DNS
20 206 (7.86%) VMware Infrastructure
21 188 (7.17%) DHCP
22 187 (7.13%) Microsoft Intune
23 186 (7.10%) Degree
24 162 (6.18%) Linux
24 162 (6.18%) SLA
25 154 (5.88%) Cybersecurity
26 153 (5.84%) SQL
27 150 (5.72%) Microsoft Certification
28 146 (5.57%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 374 (14.27%) Microsoft Exchange
2 247 (9.42%) SharePoint
3 23 (0.88%) Exchange Server 2013
4 19 (0.72%) Skype for Business
5 15 (0.57%) Confluence
5 15 (0.57%) Exchange Server 2010
6 13 (0.50%) Exchange Server 2007
6 13 (0.50%) IIS
7 7 (0.27%) OpenStack
8 6 (0.23%) Exchange Server 2000
9 3 (0.11%) Jupyter
9 3 (0.11%) WordPress
10 2 (0.076%) Apache
10 2 (0.076%) Blackberry Enterprise Server
10 2 (0.076%) Exchange Server 2003
10 2 (0.076%) Resin
11 1 (0.038%) CMS
11 1 (0.038%) Site Server
11 1 (0.038%) Tomcat
Applications
1 413 (15.76%) Microsoft Office
2 63 (2.40%) Microsoft Excel
3 9 (0.34%) Spreadsheet
4 4 (0.15%) Microsoft PowerPoint
4 4 (0.15%) Microsoft Project
5 3 (0.11%) Final Cut Pro
5 3 (0.11%) Pro Tools
6 1 (0.038%) PrintSoft PReS
Business Applications
1 9 (0.34%) Dynamics CRM
2 5 (0.19%) Dynamics GP
2 5 (0.19%) Sage X3
3 3 (0.11%) Dynamics NAV
4 2 (0.076%) Epicor Tropos
4 2 (0.076%) Misys Midas
4 2 (0.076%) Oracle Receivables
4 2 (0.076%) Sage 200
5 1 (0.038%) Dynamics AX
5 1 (0.038%) Sage 300 ERP
Cloud Services
1 1,224 (46.70%) Microsoft 365
2 615 (23.46%) Azure
3 239 (9.12%) Entra ID
4 78 (2.98%) AWS
5 61 (2.33%) OneDrive
6 52 (1.98%) Google Workspace
7 25 (0.95%) Mimecast
8 19 (0.72%) Power Platform
9 17 (0.65%) WhatsApp
10 13 (0.50%) Dynamics 365
11 11 (0.42%) Cloud Computing
12 10 (0.38%) Power Automate
13 8 (0.31%) Nutanix
13 8 (0.31%) SaaS
14 6 (0.23%) PowerApps
15 5 (0.19%) ChatGPT
15 5 (0.19%) DigitalOcean
15 5 (0.19%) IaaS
15 5 (0.19%) iTunes
15 5 (0.19%) Serverless
Communications & Networking
1 399 (15.22%) Firewall
2 222 (8.47%) DNS
3 188 (7.17%) DHCP
4 146 (5.57%) Wireless
5 142 (5.42%) VPN
6 136 (5.19%) Wi-Fi
7 127 (4.85%) LAN
8 124 (4.73%) TCP/IP
9 114 (4.35%) WAN
10 105 (4.01%) VoIP
11 87 (3.32%) VLAN
12 73 (2.79%) Internet
13 64 (2.44%) SAN
14 46 (1.76%) Network Security
15 37 (1.41%) Remote Desktop
16 23 (0.88%) Broadband
17 19 (0.72%) Skype
18 18 (0.69%) NAS
19 16 (0.61%) SD-WAN
19 16 (0.61%) Unified Communications
Database & Business Intelligence
1 113 (4.31%) SQL Server
2 34 (1.30%) Amazon RDS
3 20 (0.76%) MySQL
4 12 (0.46%) Power BI
5 8 (0.31%) MariaDB
6 6 (0.23%) PostgreSQL
7 5 (0.19%) DB2
7 5 (0.19%) SQL Server Reporting Services
8 3 (0.11%) Crystal Reports
8 3 (0.11%) Metabase
9 2 (0.076%) Oracle Reports
10 1 (0.038%) Oracle Database
10 1 (0.038%) SQL Server Integration Services
10 1 (0.038%) Tableau
Development Applications
1 35 (1.34%) JIRA
2 3 (0.11%) Visual Studio Code
3 2 (0.076%) Hudson
3 2 (0.076%) Visual Studio
4 1 (0.038%) Jenkins
General
1 850 (32.43%) Social Skills
2 139 (5.30%) Finance
3 111 (4.24%) Manufacturing
4 108 (4.12%) Analytical Skills
5 98 (3.74%) Organisational Skills
6 82 (3.13%) Law
7 75 (2.86%) Legal
8 73 (2.79%) Telecoms
9 63 (2.40%) Inclusion and Diversity
10 62 (2.37%) Retail
11 32 (1.22%) Marketing
12 31 (1.18%) Advertising
13 30 (1.14%) Public Sector
14 25 (0.95%) Documentation Skills
15 20 (0.76%) Automotive
15 20 (0.76%) Games
15 20 (0.76%) German Language
16 13 (0.50%) Back Office
17 11 (0.42%) Local Government
18 7 (0.27%) Agriculture
Libraries, Frameworks & Software Standards
1 9 (0.34%) HTML
2 6 (0.23%) .NET
2 6 (0.23%) CSS
2 6 (0.23%) OLE
3 5 (0.19%) Kafka
4 4 (0.15%) Cocoa
4 4 (0.15%) EDI
5 3 (0.11%) LAMP
5 3 (0.11%) React
6 2 (0.076%) RESTful
6 2 (0.076%) SOAP
6 2 (0.076%) Software Packaging
6 2 (0.076%) V-Ray
6 2 (0.076%) X-Windows
7 1 (0.038%) LDAP
7 1 (0.038%) RESTEasy
7 1 (0.038%) WF
Miscellaneous
1 258 (9.84%) Driving Licence
2 133 (5.07%) Self-Motivation
3 75 (2.86%) Management Information System
4 44 (1.68%) Data Centre
5 43 (1.64%) Onboarding
6 41 (1.56%) Replication
7 32 (1.22%) CCTV
8 26 (0.99%) Enterprise Storage
9 22 (0.84%) EPoS
9 22 (0.84%) Fat Client
9 22 (0.84%) iPad
9 22 (0.84%) Thin Client
9 22 (0.84%) Video Conferencing
10 19 (0.72%) Smartphone
11 12 (0.46%) Client/Server
12 11 (0.42%) Educational Technology
12 11 (0.42%) Public Cloud
13 10 (0.38%) iPhone
13 10 (0.38%) Life Science
13 10 (0.38%) NHS
Operating Systems
1 1,266 (48.30%) Windows
2 573 (21.86%) Windows Server
3 399 (15.22%) Windows 10
4 162 (6.18%) Linux
5 109 (4.16%) Windows Server 2016
6 102 (3.89%) Android
7 100 (3.82%) Apple iOS
8 92 (3.51%) Mac OS
9 91 (3.47%) Windows Server 2019
10 66 (2.52%) Windows Server 2012
11 48 (1.83%) Windows 7
12 25 (0.95%) Windows Server 2008
13 22 (0.84%) Windows 8
14 17 (0.65%) Unix
15 16 (0.61%) Mac OS X
16 9 (0.34%) Red Hat Enterprise Linux
17 7 (0.27%) CentOS
18 5 (0.19%) Debian
18 5 (0.19%) Ubuntu
18 5 (0.19%) Windows Server 2003
Processes & Methodologies
1 696 (26.55%) Customer Service
2 552 (21.06%) Problem-Solving
3 346 (13.20%) ITIL
4 154 (5.88%) Cybersecurity
5 135 (5.15%) Service Delivery
6 110 (4.20%) Service Management
7 102 (3.89%) Time Management
8 97 (3.70%) ITSM
9 93 (3.55%) Incident Management
10 84 (3.20%) Infrastructure Engineering
11 83 (3.17%) Agile
12 81 (3.09%) Change Management
12 81 (3.09%) Continuous Improvement
13 79 (3.01%) Project Delivery
14 69 (2.63%) Mathematics
15 68 (2.59%) Asset Management
16 60 (2.29%) Project Management
17 51 (1.95%) CRM
17 51 (1.95%) ERP
18 47 (1.79%) Disaster Recovery
Programming Languages
1 153 (5.84%) SQL
2 76 (2.90%) PowerShell
3 12 (0.46%) PHP
4 10 (0.38%) Java
5 6 (0.23%) C#
5 6 (0.23%) Python
6 5 (0.19%) Bash
6 5 (0.19%) VB
7 4 (0.15%) JavaScript
8 3 (0.11%) C
9 2 (0.076%) COBOL
10 1 (0.038%) Perl
10 1 (0.038%) T-SQL
10 1 (0.038%) VBA
10 1 (0.038%) VBScript
Qualifications
1 186 (7.10%) Degree
2 150 (5.72%) Microsoft Certification
3 81 (3.09%) DBS Check
4 65 (2.48%) A+ Certification
5 50 (1.91%) CCNA
5 50 (1.91%) Cisco Certification
6 44 (1.68%) Security Cleared
7 39 (1.49%) MCSE
8 38 (1.45%) MCP
8 38 (1.45%) Network+ Certification
9 31 (1.18%) Azure Certification
10 25 (0.95%) SC Cleared
11 20 (0.76%) Computer Science Degree
12 18 (0.69%) MCSA
13 17 (0.65%) DV Cleared
13 17 (0.65%) ITIL Certification
14 16 (0.61%) ITIL Foundation Certificate
15 12 (0.46%) MCITP
16 10 (0.38%) CompTIA Security+
17 8 (0.31%) NVQ Level 3
Quality Assurance & Compliance
1 162 (6.18%) SLA
2 45 (1.72%) GDPR
3 29 (1.11%) QA
4 26 (0.99%) Cyber Essentials
5 24 (0.92%) ISO/IEC 27001
6 7 (0.27%) Cyber Essentials PLUS
7 6 (0.23%) Accessibility
8 5 (0.19%) PCI DSS
9 3 (0.11%) NIST
10 2 (0.076%) PMO
10 2 (0.076%) Sarbanes-Oxley
11 1 (0.038%) ISO 14001
11 1 (0.038%) ISO 9001
11 1 (0.038%) ISO/IEC 20000
System Software
1 936 (35.71%) Active Directory
2 228 (8.70%) Hyper-V
3 206 (7.86%) VMware Infrastructure
4 43 (1.64%) Virtual Desktop
5 34 (1.30%) VMware ESXi
6 26 (0.99%) Virtual Machines
7 17 (0.65%) vSphere
8 15 (0.57%) Docker
9 7 (0.27%) Virtual Servers
10 5 (0.19%) Terminal Services
11 4 (0.15%) Citrix Hypervisor
12 3 (0.11%) Firmware
12 3 (0.11%) pfSense
13 2 (0.076%) BitLocker
13 2 (0.076%) Terminal Server
13 2 (0.076%) VMware Server
13 2 (0.076%) VMware Workstation
14 1 (0.038%) NFS
14 1 (0.038%) XenApp
Systems Management
1 187 (7.13%) Microsoft Intune
2 82 (3.13%) SCCM
3 13 (0.50%) Cisco CUCM
3 13 (0.50%) Kubernetes
3 13 (0.50%) ServiceCenter
4 12 (0.46%) Jamf Pro
5 10 (0.38%) Autotask
6 9 (0.34%) FortiGate
6 9 (0.34%) WSUS
7 7 (0.27%) Ansible
8 6 (0.23%) Opsgenie
9 5 (0.19%) Systems Management Server (SMS)
10 4 (0.15%) AirWatch
10 4 (0.15%) WhatsUp Gold
11 3 (0.11%) Active Directory Federation Services
11 3 (0.11%) Backup Exec
11 3 (0.11%) Microsoft Data Protection Manager
11 3 (0.11%) NetCrunch
11 3 (0.11%) PaperCut
11 3 (0.11%) SCDPM
Vendors
1 1,211 (46.20%) Microsoft
2 301 (11.48%) VMware
3 128 (4.88%) Cisco
4 127 (4.85%) Apple
5 113 (4.31%) Citrix
6 101 (3.85%) Veeam
7 81 (3.09%) Google
8 57 (2.17%) Sophos
9 46 (1.76%) HP
10 43 (1.64%) Meraki
11 30 (1.14%) Draytek
12 25 (0.95%) Aruba
12 25 (0.95%) ConnectWise
12 25 (0.95%) Dell
13 24 (0.92%) Barracuda Networks
14 23 (0.88%) Sage
15 20 (0.76%) Palo Alto
16 19 (0.72%) Fortinet
17 17 (0.65%) Ubiquiti
18 16 (0.61%) SonicWALL