IT Support Job Trends in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £30,250 per year, according to job vacancies posted during the 6 months leading to 30 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 48 75 111
Rank change year-on-year +27 +36 +41
Permanent jobs requiring an IT Support 1,712 1,265 891
As % of all permanent jobs in the UK excluding London 4.07% 3.39% 2.89%
As % of the Job Titles category 4.51% 3.63% 3.03%
Number of salaries quoted 1,530 505 798
10th Percentile £24,912 £21,250 £22,750
25th Percentile £26,500 £25,750 £25,500
Median annual salary (50th Percentile) £30,250 £30,000 £30,000
Median % change year-on-year +0.83% - +9.09%
75th Percentile £35,000 £35,000 £37,250
90th Percentile £42,500 £43,049 £42,500
UK median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +8.33%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,994 34,827 29,365
% of permanent jobs with a recognized job title 90.35% 93.37% 95.29%
Number of salaries quoted 23,048 17,337 22,235
10th Percentile £28,000 £31,250 £28,000
25th Percentile £34,750 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £68,750 £66,250
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

IT Support
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

IT Support job vacancy trend in the UK excluding London

IT Support
Salary Trend in the UK excluding London

Salary distribution trend for IT Support job vacancies in the UK excluding London.

Salary distribution trend for IT Support job vacancies in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 30 December 2025.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +68 454 £31,000 -2.36% 87
North of England +21 366 £30,500 - 85
Midlands -20 335 £30,000 - 55
South West +83 215 £31,000 -3.88% 39
East Midlands +13 201 £30,000 - 26
East of England +22 193 £30,000 +9.09% 29
North West +74 188 £29,000 -7.94% 54
Yorkshire -2 164 £31,000 +3.33% 24
West Midlands -52 134 £30,750 +2.50% 29
Scotland +57 124 £30,750 -2.38% 22
Wales +16 22 £28,000 -20.00% 15
North East 0 14 £31,500 -6.67% 10
Northern Ireland -8 3 £31,500 +13.31% 2
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 30 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 857 (50.06%) Microsoft
2 854 (49.88%) Windows
3 811 (47.37%) Microsoft 365
4 635 (37.09%) Problem-Solving
5 596 (34.81%) Active Directory
6 488 (28.50%) Customer Service
7 430 (25.12%) Azure
8 331 (19.33%) Windows Server
9 237 (13.84%) DNS
10 236 (13.79%) Microsoft Office
11 235 (13.73%) ITIL
12 228 (13.32%) Microsoft Intune
13 222 (12.97%) DHCP
13 222 (12.97%) Firewall
14 213 (12.44%) Entra ID
15 197 (11.51%) Windows 10
16 192 (11.21%) SharePoint
17 179 (10.46%) Microsoft Exchange
18 176 (10.28%) Cybersecurity
19 135 (7.89%) TCP/IP
20 132 (7.71%) Degree
21 127 (7.42%) ITSM
22 125 (7.30%) VPN
23 124 (7.24%) Mentoring
24 114 (6.66%) VMware
25 113 (6.60%) Hyper-V
26 111 (6.48%) Continuous Improvement
27 107 (6.25%) Microsoft Certification
28 102 (5.96%) Wi-Fi
29 92 (5.37%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 192 (11.21%) SharePoint
2 179 (10.46%) Microsoft Exchange
3 22 (1.29%) IIS
4 11 (0.64%) WordPress
5 7 (0.41%) Exchange Server 2013
6 6 (0.35%) Confluence
7 2 (0.12%) Exchange Server 2007
7 2 (0.12%) Exchange Server 2010
8 1 (0.058%) CMS
8 1 (0.058%) Tomcat
Applications
1 236 (13.79%) Microsoft Office
2 43 (2.51%) Microsoft Excel
3 23 (1.34%) Microsoft PowerPoint
4 13 (0.76%) Spreadsheet
5 2 (0.12%) Acrobat
5 2 (0.12%) MS Visio
6 1 (0.058%) AutoCAD
Business Applications
1 18 (1.05%) Dynamics CRM
2 4 (0.23%) Visualfiles
3 2 (0.12%) NetSuite
4 1 (0.058%) Dynamics AX
4 1 (0.058%) Remedy ITSM
4 1 (0.058%) Shopify
Cloud Services
1 811 (47.37%) Microsoft 365
2 430 (25.12%) Azure
3 213 (12.44%) Entra ID
4 61 (3.56%) OneDrive
5 39 (2.28%) Power Platform
6 29 (1.69%) AWS
7 24 (1.40%) SaaS
8 23 (1.34%) Power Automate
9 22 (1.29%) Google Workspace
10 19 (1.11%) PowerApps
11 16 (0.93%) GCP
12 13 (0.76%) Azure DevOps
13 10 (0.58%) Cloud Computing
13 10 (0.58%) Dynamics 365
14 8 (0.47%) Azure Sentinel
15 5 (0.29%) Azure AI
15 5 (0.29%) IaaS
15 5 (0.29%) iPaaS
15 5 (0.29%) Microsoft Copilot
15 5 (0.29%) PaaS
Communications & Networking
1 237 (13.84%) DNS
2 222 (12.97%) DHCP
2 222 (12.97%) Firewall
3 135 (7.89%) TCP/IP
4 125 (7.30%) VPN
5 102 (5.96%) Wi-Fi
6 92 (5.37%) LAN
7 89 (5.20%) VLAN
8 76 (4.44%) VoIP
9 71 (4.15%) WAN
10 51 (2.98%) Wireless
11 30 (1.75%) Remote Desktop
12 21 (1.23%) SAN
13 17 (0.99%) Network Security
14 14 (0.82%) Cisco IOS
15 9 (0.53%) Internet
16 8 (0.47%) Broadband
16 8 (0.47%) IP Telephony
16 8 (0.47%) SD-WAN
16 8 (0.47%) WLAN
Database & Business Intelligence
1 31 (1.81%) SQL Server
2 23 (1.34%) Power BI
3 16 (0.93%) Amazon RDS
4 12 (0.70%) SQL Server Reporting Services
5 6 (0.35%) Relational Database
6 4 (0.23%) Oracle Database
7 3 (0.18%) PostgreSQL
8 1 (0.058%) FileMaker
Development Applications
1 20 (1.17%) JIRA
2 3 (0.18%) Appcelerator Titanium
3 1 (0.058%) Visual Studio
General
1 737 (43.05%) Social Skills
2 113 (6.60%) Analytical Skills
2 113 (6.60%) Manufacturing
3 111 (6.48%) Organisational Skills
4 87 (5.08%) Finance
5 81 (4.73%) Law
6 51 (2.98%) Legal
7 50 (2.92%) Telecoms
8 48 (2.80%) Retail
9 45 (2.63%) Public Sector
10 32 (1.87%) Inclusion and Diversity
11 28 (1.64%) Automotive
12 26 (1.52%) Marketing
13 23 (1.34%) Advertising
14 21 (1.23%) Electronics
14 21 (1.23%) Pharmaceutical
15 18 (1.05%) Documentation Skills
16 9 (0.53%) German Language
17 7 (0.41%) Back Office
17 7 (0.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 17 (0.99%) HTML
2 16 (0.93%) .NET
3 12 (0.70%) .NET Framework
3 12 (0.70%) Entity Framework
3 12 (0.70%) WinForms
4 9 (0.53%) CSS
5 7 (0.41%) ASP.NET
5 7 (0.41%) EDI
6 4 (0.23%) Software Packaging
7 3 (0.18%) AngularJS
7 3 (0.18%) React
8 2 (0.12%) 802.1X
9 1 (0.058%) JSON
9 1 (0.058%) XML
Miscellaneous
1 307 (17.93%) Driving Licence
2 141 (8.24%) Onboarding
3 86 (5.02%) Self-Motivation
4 34 (1.99%) Management Information System
5 17 (0.99%) Client/Server
5 17 (0.99%) FMCG
6 15 (0.88%) Analytical Mindset
6 15 (0.88%) Clustering
7 14 (0.82%) Data Centre
8 12 (0.70%) NHS
8 12 (0.70%) Video Conferencing
9 11 (0.64%) CCTV
9 11 (0.64%) Enterprise Software
10 10 (0.58%) Smartphone
11 8 (0.47%) EPoS
11 8 (0.47%) LIMS
12 7 (0.41%) iPad
12 7 (0.41%) Renewable Energy
12 7 (0.41%) Replication
13 6 (0.35%) Team-Oriented Environment
Operating Systems
1 854 (49.88%) Windows
2 331 (19.33%) Windows Server
3 197 (11.51%) Windows 10
4 69 (4.03%) Mac OS
5 63 (3.68%) Android
6 61 (3.56%) Apple iOS
7 50 (2.92%) Linux
8 47 (2.75%) Windows Server 2019
9 19 (1.11%) Windows 7
9 19 (1.11%) Windows Server 2016
10 10 (0.58%) Windows 8
11 7 (0.41%) Unix
12 6 (0.35%) Mac OS X
12 6 (0.35%) Windows Server 2012
13 3 (0.18%) Debian
13 3 (0.18%) Red Hat Enterprise Linux
14 1 (0.058%) Solaris
14 1 (0.058%) Ubuntu
14 1 (0.058%) Windows 2000
14 1 (0.058%) Windows XP
Processes & Methodologies
1 635 (37.09%) Problem-Solving
2 488 (28.50%) Customer Service
3 235 (13.73%) ITIL
4 176 (10.28%) Cybersecurity
5 127 (7.42%) ITSM
6 124 (7.24%) Mentoring
7 111 (6.48%) Continuous Improvement
8 84 (4.91%) Asset Management
9 72 (4.21%) Service Delivery
10 71 (4.15%) Project Delivery
11 62 (3.62%) Process Improvement
12 56 (3.27%) Service Management
13 55 (3.21%) Incident Management
14 52 (3.04%) Disaster Recovery
15 51 (2.98%) Collaborative Working
16 48 (2.80%) Data Protection
17 46 (2.69%) Project Management
18 44 (2.57%) Logistics
19 41 (2.39%) User Experience
20 39 (2.28%) Collaborative Culture
Programming Languages
1 68 (3.97%) SQL
2 51 (2.98%) PowerShell
3 16 (0.93%) C#
4 14 (0.82%) VBScript
5 13 (0.76%) T-SQL
6 10 (0.58%) JavaScript
6 10 (0.58%) Python
7 7 (0.41%) PL/SQL
8 5 (0.29%) PHP
8 5 (0.29%) VBA
9 3 (0.18%) Apex Code
10 2 (0.12%) VB
11 1 (0.058%) Bash
11 1 (0.058%) Java
11 1 (0.058%) VB.NET
Qualifications
1 132 (7.71%) Degree
2 107 (6.25%) Microsoft Certification
3 49 (2.86%) A+ Certification
3 49 (2.86%) Security Cleared
4 46 (2.69%) MCP
5 42 (2.45%) SC Cleared
6 40 (2.34%) DBS Check
7 21 (1.23%) Computer Science Degree
7 21 (1.23%) MCSA
8 20 (1.17%) ITIL Foundation Certificate
9 18 (1.05%) BPSS Clearance
9 18 (1.05%) CCNA
9 18 (1.05%) Cisco Certification
9 18 (1.05%) Network+ Certification
10 13 (0.76%) MCSE
11 12 (0.70%) ITIL Certification
12 8 (0.47%) Azure Certification
12 8 (0.47%) VMware Certified Professional (VCP)
13 7 (0.41%) CCNP
14 6 (0.35%) HND
Quality Assurance & Compliance
1 70 (4.09%) SLA
2 58 (3.39%) Cyber Essentials
3 40 (2.34%) ISO/IEC 27001
4 37 (2.16%) GDPR
5 9 (0.53%) Cyber Essentials PLUS
6 8 (0.47%) QA
7 6 (0.35%) Accessibility
8 5 (0.29%) 21 CFR Part 11
8 5 (0.29%) GxP
8 5 (0.29%) NIST
9 3 (0.18%) PCI DSS
System Software
1 596 (34.81%) Active Directory
2 113 (6.60%) Hyper-V
3 83 (4.85%) VMware Infrastructure
4 21 (1.23%) Virtual Desktop
5 13 (0.76%) Virtual Machines
6 11 (0.64%) Docker
7 10 (0.58%) Firmware
8 6 (0.35%) VMware ESXi
9 4 (0.23%) VMware Workstation
9 4 (0.23%) vSphere
10 2 (0.12%) XenDesktop
11 1 (0.058%) Virtual Servers
11 1 (0.058%) VMware Server
11 1 (0.058%) XenApp
Systems Management
1 228 (13.32%) Microsoft Intune
2 35 (2.04%) SCCM
3 11 (0.64%) Kubernetes
4 10 (0.58%) Autotask
5 7 (0.41%) Jamf Pro
6 6 (0.35%) vCenter Server
7 5 (0.29%) Failover Clustering
8 4 (0.23%) PaperCut
9 3 (0.18%) FortiGate
10 1 (0.058%) Ansible
10 1 (0.058%) Microsoft Clustering
10 1 (0.058%) NetBackup
10 1 (0.058%) Podman
10 1 (0.058%) Proxmox
10 1 (0.058%) Puppet
10 1 (0.058%) RSA Archer
10 1 (0.058%) Symantec Endpoint Protection
10 1 (0.058%) WhatsUp Gold
Vendors
1 857 (50.06%) Microsoft
2 114 (6.66%) VMware
3 89 (5.20%) Cisco
4 66 (3.86%) Apple
5 46 (2.69%) Veeam
6 33 (1.93%) Google
7 26 (1.52%) Meraki
8 20 (1.17%) Sage
9 19 (1.11%) ServiceNow
9 19 (1.11%) Zoho
10 17 (0.99%) Datto
10 17 (0.99%) Mitel
11 14 (0.82%) Adobe
11 14 (0.82%) HP
12 13 (0.76%) Citrix
12 13 (0.76%) Salesforce
13 12 (0.70%) SAP
13 12 (0.70%) Xamarin
14 11 (0.64%) Dell
14 11 (0.64%) Sophos