IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 81 70 112
Rank change year-on-year -11 +42 +62
Permanent jobs requiring an IT Support 1,351 2,564 1,792
As % of all permanent jobs advertised in the UK excluding London 3.39% 3.59% 3.04%
As % of the Job Titles category 3.73% 3.78% 3.40%
Number of salaries quoted 950 2,289 905
10th Percentile £21,250 £21,250 £22,500
25th Percentile £25,750 £24,500 £25,500
Median annual salary (50th Percentile) £30,000 £28,000 £29,250
Median % change year-on-year +7.14% -4.27% +6.36%
75th Percentile £35,750 £33,750 £35,000
90th Percentile £42,500 £40,250 £42,100
UK median annual salary £31,500 £29,000 £31,000
% change year-on-year +8.62% -6.45% +6.90%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,224 67,834 52,633
% of permanent jobs with a recognized job title 90.86% 94.85% 89.18%
Number of salaries quoted 18,759 47,939 30,034
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,500 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 18 May 2025.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +20 441 £28,500 +5.56% 75
North of England -28 390 £30,000 +7.14% 120
South East -41 282 £30,000 - 159
West Midlands +30 281 £30,000 +9.09% 37
Yorkshire +25 246 £30,000 +8.11% 58
East Midlands -11 160 £28,000 +5.66% 33
East of England -48 129 £32,500 +18.18% 68
North West -93 127 £30,000 +7.14% 51
South West -27 82 £32,500 +16.07% 70
Scotland +37 24 £27,000 -1.82% 29
North East -10 17 £30,000 -7.69% 14
Wales -26 3 £29,103 +5.83% 20
Northern Ireland +39 2 - - 13
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 18 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 846 (62.62%) Windows
2 714 (52.85%) Social Skills
3 616 (45.60%) Problem-Solving
4 589 (43.60%) Microsoft
5 537 (39.75%) Microsoft 365
6 406 (30.05%) Active Directory
7 292 (21.61%) Customer Service
8 271 (20.06%) Azure
9 269 (19.91%) AWS
10 251 (18.58%) Mathematics
11 221 (16.36%) Enterprise Software
12 219 (16.21%) Presentation Skills
13 213 (15.77%) Line Management
14 195 (14.43%) Driving Licence
15 188 (13.92%) Windows Server
16 186 (13.77%) ITIL
17 174 (12.88%) Degree
18 165 (12.21%) Cybersecurity
19 164 (12.14%) Windows 10
20 147 (10.88%) Microsoft Office
21 136 (10.07%) SharePoint
22 132 (9.77%) Microsoft Exchange
22 132 (9.77%) Firewall
23 126 (9.33%) LAN
24 123 (9.10%) SQL
25 118 (8.73%) WAN
26 117 (8.66%) Linux
27 113 (8.36%) Cisco
28 112 (8.29%) Microsoft Certification
28 112 (8.29%) ITSM

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 136 (10.07%) SharePoint
2 132 (9.77%) Microsoft Exchange
3 40 (2.96%) Confluence
4 19 (1.41%) IIS
5 10 (0.74%) Tomcat
6 8 (0.59%) Apache
7 6 (0.44%) WordPress
8 4 (0.30%) IBM Domino
9 2 (0.15%) Exchange Server 2013
9 2 (0.15%) SAP Portal
10 1 (0.074%) Alfresco
10 1 (0.074%) Documentum
10 1 (0.074%) Exchange Server 2003
10 1 (0.074%) Exchange Server 2007
10 1 (0.074%) Exchange Server 2010
Applications
1 147 (10.88%) Microsoft Office
2 27 (2.00%) Microsoft Excel
3 5 (0.37%) MS Visio
3 5 (0.37%) Spreadsheet
4 3 (0.22%) Microsoft PowerPoint
5 2 (0.15%) Adobe Creative Suite
Business Applications
1 10 (0.74%) NetSuite
2 9 (0.67%) Dynamics NAV
3 6 (0.44%) SAP ERP
4 4 (0.30%) Dynamics CRM
4 4 (0.30%) Dynamics GP
5 3 (0.22%) Remedy ITSM
5 3 (0.22%) Sage 50
6 1 (0.074%) Dynamics AX
6 1 (0.074%) Sage 1000
Cloud Services
1 537 (39.75%) Microsoft 365
2 271 (20.06%) Azure
3 269 (19.91%) AWS
4 101 (7.48%) Entra ID
5 47 (3.48%) OneDrive
6 40 (2.96%) SaaS
7 26 (1.92%) Power Platform
8 21 (1.55%) Cloud Computing
8 21 (1.55%) Power Automate
9 18 (1.33%) Microsoft Copilot
10 14 (1.04%) Google Workspace
11 13 (0.96%) Mimecast
12 11 (0.81%) Dynamics 365
12 11 (0.81%) PowerApps
13 9 (0.67%) GCP
14 8 (0.59%) PaaS
15 6 (0.44%) Google Docs
16 5 (0.37%) Salesforce Service Cloud
17 4 (0.30%) Nutanix
18 1 (0.074%) GitHub
Communications & Networking
1 132 (9.77%) Firewall
2 126 (9.33%) LAN
3 118 (8.73%) WAN
4 102 (7.55%) DNS
5 96 (7.11%) VoIP
6 77 (5.70%) DHCP
7 76 (5.63%) VPN
8 59 (4.37%) TCP/IP
9 50 (3.70%) Network Security
10 46 (3.40%) VLAN
11 44 (3.26%) Internet
12 29 (2.15%) Cisco IOS
12 29 (2.15%) Wi-Fi
13 28 (2.07%) WLAN
14 27 (2.00%) Wireless
15 21 (1.55%) ADSL
15 21 (1.55%) SAN
16 15 (1.11%) NAS
16 15 (1.11%) SSL
17 12 (0.89%) Remote Desktop
Database & Business Intelligence
1 65 (4.81%) SQL Server
2 17 (1.26%) Amazon RDS
3 14 (1.04%) Power BI
4 8 (0.59%) MySQL
4 8 (0.59%) PostgreSQL
5 5 (0.37%) SQL Server Integration Services
5 5 (0.37%) SQL Server Reporting Services
6 4 (0.30%) FileMaker
6 4 (0.30%) MS Access
7 1 (0.074%) MariaDB
7 1 (0.074%) Power Query
7 1 (0.074%) Tableau
Development Applications
1 50 (3.70%) JIRA
2 6 (0.44%) Git
3 1 (0.074%) Visual Studio
General
1 714 (52.85%) Social Skills
2 219 (16.21%) Presentation Skills
3 91 (6.74%) Analytical Skills
4 78 (5.77%) Retail
5 75 (5.55%) Law
6 67 (4.96%) Organisational Skills
7 43 (3.18%) Telecoms
8 40 (2.96%) Finance
9 36 (2.66%) Manufacturing
10 29 (2.15%) Legal
11 24 (1.78%) Pharmaceutical
12 19 (1.41%) Inclusion and Diversity
13 18 (1.33%) Automotive
14 11 (0.81%) Public Sector
15 8 (0.59%) Czech Language
16 6 (0.44%) Documentation Skills
17 5 (0.37%) Marketing
18 4 (0.30%) Advertising
18 4 (0.30%) Multimedia
19 3 (0.22%) Banking
Libraries, Frameworks & Software Standards
1 14 (1.04%) CSS
1 14 (1.04%) HTML
2 8 (0.59%) JSON
2 8 (0.59%) REST
2 8 (0.59%) SOAP
2 8 (0.59%) XML
3 7 (0.52%) EDI
4 4 (0.30%) LDAP
5 3 (0.22%) .NET
6 1 (0.074%) ASP.NET
6 1 (0.074%) LAMP
6 1 (0.074%) ModSecurity
6 1 (0.074%) WSH
Miscellaneous
1 221 (16.36%) Enterprise Software
2 195 (14.43%) Driving Licence
3 66 (4.89%) Self-Motivation
4 44 (3.26%) Onboarding
5 41 (3.03%) CCTV
6 37 (2.74%) EPoS
7 16 (1.18%) Mobile App
8 13 (0.96%) Client/Server
9 12 (0.89%) Management Information System
9 12 (0.89%) Social Media
10 9 (0.67%) FMCG
11 6 (0.44%) Blackberry
11 6 (0.44%) Clustering
11 6 (0.44%) Data Centre
11 6 (0.44%) Digital Signage
12 5 (0.37%) iPhone
12 5 (0.37%) Replication
12 5 (0.37%) Video Conferencing
13 4 (0.30%) Anti-Spyware
13 4 (0.30%) iPad
Operating Systems
1 846 (62.62%) Windows
2 188 (13.92%) Windows Server
3 164 (12.14%) Windows 10
4 117 (8.66%) Linux
5 61 (4.52%) Mac OS
6 58 (4.29%) Android
7 34 (2.52%) Apple iOS
8 24 (1.78%) Windows 7
9 20 (1.48%) Windows Server 2016
9 20 (1.48%) Windows Server 2019
10 17 (1.26%) Mac OS X
11 13 (0.96%) Unix
12 7 (0.52%) Windows Server 2012
13 5 (0.37%) Red Hat Enterprise Linux
14 1 (0.074%) Debian
14 1 (0.074%) Ubuntu
14 1 (0.074%) Windows 8
14 1 (0.074%) Windows Mobile
14 1 (0.074%) Windows Vista
14 1 (0.074%) Windows XP
Processes & Methodologies
1 616 (45.60%) Problem-Solving
2 292 (21.61%) Customer Service
3 251 (18.58%) Mathematics
4 213 (15.77%) Line Management
5 186 (13.77%) ITIL
6 165 (12.21%) Cybersecurity
7 112 (8.29%) ITSM
8 75 (5.55%) Mentoring
9 68 (5.03%) Service Delivery
10 63 (4.66%) CRM
11 62 (4.59%) Computer Science
12 55 (4.07%) Incident Management
13 54 (4.00%) Mobile Device Management
14 51 (3.77%) Asset Management
15 48 (3.55%) Agile
16 45 (3.33%) Network Management
17 43 (3.18%) Continuous Improvement
17 43 (3.18%) Root Cause Analysis
18 42 (3.11%) ERP
19 40 (2.96%) Project Management
Programming Languages
1 123 (9.10%) SQL
2 81 (6.00%) PowerShell
3 22 (1.63%) JavaScript
4 14 (1.04%) PHP
4 14 (1.04%) Python
5 12 (0.89%) VBA
6 8 (0.59%) Java
7 5 (0.37%) C#
7 5 (0.37%) T-SQL
8 3 (0.22%) VB
9 2 (0.15%) Bash
9 2 (0.15%) C-shell
9 2 (0.15%) Korn
9 2 (0.15%) Shell Script
10 1 (0.074%) C
10 1 (0.074%) C++
10 1 (0.074%) VB.NET
10 1 (0.074%) VBScript
Qualifications
1 174 (12.88%) Degree
2 112 (8.29%) Microsoft Certification
3 63 (4.66%) Cisco Certification
4 56 (4.15%) CCNA
5 50 (3.70%) MCP
6 45 (3.33%) CCNP
7 44 (3.26%) MCSE
8 40 (2.96%) A+ Certification
9 39 (2.89%) Computer Science Degree
10 38 (2.81%) DBS Check
11 34 (2.52%) Network+ Certification
12 28 (2.07%) LPIC
12 28 (2.07%) Security Cleared
13 20 (1.48%) MCSA
14 15 (1.11%) MCITP
15 12 (0.89%) DV Cleared
15 12 (0.89%) HND
15 12 (0.89%) SC Cleared
16 11 (0.81%) ITIL Certification
17 8 (0.59%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 87 (6.44%) SLA
2 32 (2.37%) GDPR
3 18 (1.33%) ISO/IEC 27001
4 15 (1.11%) Cyber Essentials
5 8 (0.59%) PCI DSS
6 4 (0.30%) Accessibility
7 2 (0.15%) ISO 9001
8 1 (0.074%) Cyber Essentials PLUS
8 1 (0.074%) ISO 14001
System Software
1 406 (30.05%) Active Directory
2 53 (3.92%) VMware Infrastructure
3 33 (2.44%) Hyper-V
4 12 (0.89%) Virtual Desktop
5 4 (0.30%) VMware ESXi
6 3 (0.22%) Firmware
6 3 (0.22%) Virtual Servers
6 3 (0.22%) vSphere
7 2 (0.15%) Docker
8 1 (0.074%) Microsoft Virtual Server
Systems Management
1 110 (8.14%) Microsoft Intune
2 13 (0.96%) Jamf Pro
3 12 (0.89%) Single Sign-On
4 11 (0.81%) SCCM
5 6 (0.44%) Ansible
6 5 (0.37%) AirWatch
6 5 (0.37%) SmoothWall
7 4 (0.30%) Autotask
7 4 (0.30%) Dell DRAC
8 3 (0.22%) FortiGate
9 2 (0.15%) Active Directory Federation Services
9 2 (0.15%) Backup Exec
9 2 (0.15%) Kubernetes
10 1 (0.074%) Panaseer
10 1 (0.074%) Terraform
Vendors
1 589 (43.60%) Microsoft
2 113 (8.36%) Cisco
3 83 (6.14%) VMware
4 34 (2.52%) Google
5 33 (2.44%) Apple
6 31 (2.29%) ServiceNow
7 26 (1.92%) Meraki
8 21 (1.55%) Veeam
9 20 (1.48%) Sage
10 18 (1.33%) SAP
11 17 (1.26%) Fortinet
12 16 (1.18%) Zoho
13 15 (1.11%) Salesforce
14 14 (1.04%) Oracle
15 12 (0.89%) Aruba
16 9 (0.67%) Sophos
17 8 (0.59%) Adobe
17 8 (0.59%) SonicWALL
18 7 (0.52%) HP
19 6 (0.44%) CheckPoint