IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 197 319 419
Rank change year-on-year +122 +100 -126
Permanent jobs requiring an IT Support Engineer 1,027 609 540
As % of all permanent jobs advertised in the UK excluding London 1.48% 0.97% 0.76%
As % of the Job Titles category 1.56% 1.09% 0.80%
Number of salaries quoted 953 438 512
10th Percentile £22,614 £23,500 £21,250
25th Percentile £25,500 £26,250 £24,688
Median annual salary (50th Percentile) £29,500 £30,000 £29,272
Median % change year-on-year -1.67% +2.49% +6.44%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £43,000 £39,500 £38,750
UK median annual salary £30,000 £32,000 £30,000
% change year-on-year -6.25% +6.67% +3.45%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 65,737 55,972 67,654
% of permanent jobs with a recognized job title 94.79% 89.35% 95.76%
Number of salaries quoted 46,859 31,643 43,312
10th Percentile £26,750 £29,750 £28,250
25th Percentile £35,000 £38,738 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 19 April 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +111 287 £30,000 - 47
North of England +66 192 £28,500 - 42
Midlands +104 180 £28,500 +3.64% 34
South West +24 147 £30,000 -3.01% 26
East of England +83 142 £29,500 -5.98% 22
West Midlands +101 111 £28,500 +5.56% 14
North West +35 93 £26,000 -25.71% 24
Yorkshire +70 65 £30,000 +10.09% 14
East Midlands +16 64 £30,000 +9.09% 20
Scotland -50 39 £27,500 - 9
Wales +40 36 £27,500 -12.00% 7
North East +20 34 £32,500 -0.76% 5
Northern Ireland +25 4 £30,000 -11.11% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 19 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 649 (63.19%) Windows
2 618 (60.18%) Microsoft 365
3 544 (52.97%) Microsoft
4 481 (46.84%) Active Directory
5 365 (35.54%) Azure
6 347 (33.79%) Social Skills
7 314 (30.57%) Windows Server
8 250 (24.34%) Firewall
9 237 (23.08%) Customer Service
10 202 (19.67%) Microsoft Exchange
11 193 (18.79%) Windows 10
12 187 (18.21%) VMware
13 184 (17.92%) Problem-Solving
14 174 (16.94%) Microsoft Office
15 152 (14.80%) ITIL
16 151 (14.70%) SharePoint
17 148 (14.41%) Hyper-V
18 142 (13.83%) Entra ID
19 131 (12.76%) VMware Infrastructure
20 117 (11.39%) Microsoft Intune
21 110 (10.71%) Driving Licence
22 104 (10.13%) DNS
23 102 (9.93%) SQL
24 90 (8.76%) SQL Server
25 86 (8.37%) Degree
26 85 (8.28%) Linux
27 82 (7.98%) DHCP
27 82 (7.98%) Microsoft Certification
28 81 (7.89%) Wi-Fi
29 80 (7.79%) Citrix

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 202 (19.67%) Microsoft Exchange
2 151 (14.70%) SharePoint
3 12 (1.17%) Exchange Server 2013
4 11 (1.07%) Confluence
5 9 (0.88%) Exchange Server 2010
6 7 (0.68%) Exchange Server 2007
7 6 (0.58%) Exchange Server 2000
8 5 (0.49%) IIS
9 3 (0.29%) Jupyter
9 3 (0.29%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.097%) Apache
11 1 (0.097%) CMS
11 1 (0.097%) Site Server
11 1 (0.097%) Tomcat
Applications
1 174 (16.94%) Microsoft Office
2 42 (4.09%) Microsoft Excel
3 8 (0.78%) Spreadsheet
4 4 (0.39%) Microsoft Project
5 1 (0.097%) AutoCAD
5 1 (0.097%) Microsoft PowerPoint
5 1 (0.097%) Trello
Business Applications
1 5 (0.49%) Sage X3
2 3 (0.29%) Remedy ITSM
3 2 (0.19%) Oracle Receivables
4 1 (0.097%) Dynamics AX
4 1 (0.097%) SAP ERP
Cloud Services
1 618 (60.18%) Microsoft 365
2 365 (35.54%) Azure
3 142 (13.83%) Entra ID
4 43 (4.19%) AWS
5 38 (3.70%) OneDrive
6 19 (1.85%) Google Workspace
7 14 (1.36%) Mimecast
8 6 (0.58%) Serverless
9 5 (0.49%) Cloud Computing
9 5 (0.49%) iTunes
10 4 (0.39%) IaaS
10 4 (0.39%) WhatsApp
11 3 (0.29%) Dynamics 365
11 3 (0.29%) PaaS
11 3 (0.29%) Power Platform
11 3 (0.29%) SaaS
12 2 (0.19%) ClickUp
12 2 (0.19%) Microsoft Purview
12 2 (0.19%) Power Automate
12 2 (0.19%) Rubrik
Communications & Networking
1 250 (24.34%) Firewall
2 104 (10.13%) DNS
3 82 (7.98%) DHCP
4 81 (7.89%) Wi-Fi
5 77 (7.50%) VoIP
6 72 (7.01%) Wireless
7 71 (6.91%) VPN
8 62 (6.04%) TCP/IP
9 54 (5.26%) SAN
9 54 (5.26%) VLAN
10 50 (4.87%) WAN
11 42 (4.09%) LAN
12 27 (2.63%) Internet
13 23 (2.24%) Remote Desktop
14 17 (1.66%) NAS
14 17 (1.66%) Network Security
15 15 (1.46%) Unified Communications
16 13 (1.27%) SSL
17 11 (1.07%) Broadband
17 11 (1.07%) PBX
Database & Business Intelligence
1 90 (8.76%) SQL Server
2 35 (3.41%) Amazon RDS
3 18 (1.75%) MySQL
4 8 (0.78%) MariaDB
5 4 (0.39%) DB2
6 3 (0.29%) Metabase
7 2 (0.19%) Crystal Reports
7 2 (0.19%) MongoDB
7 2 (0.19%) Oracle Reports
7 2 (0.19%) Power BI
7 2 (0.19%) SAP HANA
Development Applications
1 21 (2.04%) JIRA
2 3 (0.29%) Visual Studio Code
3 2 (0.19%) Visual Studio
4 1 (0.097%) Jenkins
General
1 347 (33.79%) Social Skills
2 64 (6.23%) Organisational Skills
3 46 (4.48%) Finance
4 44 (4.28%) Telecoms
5 43 (4.19%) Law
6 34 (3.31%) Analytical Skills
7 31 (3.02%) Inclusion and Diversity
8 30 (2.92%) Manufacturing
9 25 (2.43%) Legal
10 24 (2.34%) Retail
11 16 (1.56%) Documentation Skills
12 15 (1.46%) Games
13 14 (1.36%) Marketing
14 11 (1.07%) Back Office
15 8 (0.78%) Advertising
15 8 (0.78%) Public Sector
16 4 (0.39%) Banking
17 2 (0.19%) French Language
17 2 (0.19%) Military
17 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.49%) Kafka
2 4 (0.39%) Cocoa
3 3 (0.29%) LAMP
4 2 (0.19%) .NET
4 2 (0.19%) CSS
4 2 (0.19%) HTML
4 2 (0.19%) V-Ray
5 1 (0.097%) EDI
5 1 (0.097%) LDAP
5 1 (0.097%) RESTEasy
Miscellaneous
1 110 (10.71%) Driving Licence
2 37 (3.60%) Replication
2 37 (3.60%) Self-Motivation
3 23 (2.24%) Enterprise Storage
3 23 (2.24%) Fat Client
3 23 (2.24%) Thin Client
4 22 (2.14%) Management Information System
5 16 (1.56%) Data Centre
6 15 (1.46%) CCTV
7 13 (1.27%) iPad
7 13 (1.27%) Onboarding
8 10 (0.97%) EPoS
8 10 (0.97%) Social Media
9 9 (0.88%) iPhone
10 8 (0.78%) Client/Server
11 7 (0.68%) Public Cloud
12 6 (0.58%) Life Science
13 5 (0.49%) Apple TV
13 5 (0.49%) Hybrid Cloud
14 3 (0.29%) Educational Technology
Operating Systems
1 649 (63.19%) Windows
2 314 (30.57%) Windows Server
3 193 (18.79%) Windows 10
4 85 (8.28%) Linux
5 64 (6.23%) Windows Server 2016
6 61 (5.94%) Mac OS
7 52 (5.06%) Windows Server 2019
8 48 (4.67%) Android
8 48 (4.67%) Windows Server 2012
9 38 (3.70%) Apple iOS
10 30 (2.92%) Windows 7
11 16 (1.56%) Windows Server 2008
12 13 (1.27%) Windows 8
13 9 (0.88%) Mac OS X
14 7 (0.68%) Unix
15 6 (0.58%) CentOS
16 5 (0.49%) Windows Server 2003
17 4 (0.39%) Debian
18 3 (0.29%) Red Hat Enterprise Linux
19 2 (0.19%) Ubuntu
Processes & Methodologies
1 237 (23.08%) Customer Service
2 184 (17.92%) Problem-Solving
3 152 (14.80%) ITIL
4 71 (6.91%) Cybersecurity
5 68 (6.62%) Infrastructure Engineering
6 55 (5.36%) Service Delivery
7 50 (4.87%) Project Delivery
8 39 (3.80%) Incident Management
9 37 (3.60%) Agile
10 35 (3.41%) Continuous Improvement
10 35 (3.41%) Project Planning
11 34 (3.31%) Change Management
12 32 (3.12%) Remote Monitoring and Management
12 32 (3.12%) Time Management
13 29 (2.82%) Asset Management
14 27 (2.63%) Migration
15 23 (2.24%) Service Management
16 22 (2.14%) Desktop Virtualisation
16 22 (2.14%) Disaster Recovery
16 22 (2.14%) ERP
Programming Languages
1 102 (9.93%) SQL
2 51 (4.97%) PowerShell
3 9 (0.88%) Python
4 8 (0.78%) Bash
5 7 (0.68%) PHP
6 5 (0.49%) Java
6 5 (0.49%) VB
7 2 (0.19%) C++
8 1 (0.097%) Perl
Qualifications
1 86 (8.37%) Degree
2 82 (7.98%) Microsoft Certification
3 44 (4.28%) DBS Check
4 35 (3.41%) CCNA
4 35 (3.41%) Cisco Certification
5 31 (3.02%) Network+ Certification
6 26 (2.53%) Azure Certification
7 19 (1.85%) A+ Certification
8 17 (1.66%) MCSE
9 16 (1.56%) MCP
10 10 (0.97%) CompTIA Security+
11 9 (0.88%) Security Cleared
12 8 (0.78%) ITIL Certification
12 8 (0.78%) MCSA
13 7 (0.68%) ITIL Foundation Certificate
14 6 (0.58%) SC Cleared
15 4 (0.39%) DV Cleared
16 3 (0.29%) Computer Science Degree
17 2 (0.19%) MCITP
17 2 (0.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 69 (6.72%) SLA
2 31 (3.02%) GDPR
3 16 (1.56%) Cyber Essentials
4 11 (1.07%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.097%) PCI DSS
System Software
1 481 (46.84%) Active Directory
2 148 (14.41%) Hyper-V
3 131 (12.76%) VMware Infrastructure
4 29 (2.82%) VMware ESXi
5 19 (1.85%) Virtual Desktop
6 9 (0.88%) vSphere
7 8 (0.78%) Docker
7 8 (0.78%) Virtual Machines
8 6 (0.58%) Terminal Services
9 5 (0.49%) Virtual Servers
10 4 (0.39%) Citrix Hypervisor
11 3 (0.29%) Firmware
12 2 (0.19%) pfSense
12 2 (0.19%) VMware Workstation
13 1 (0.097%) NFS
13 1 (0.097%) Terminal Server
13 1 (0.097%) XenApp
Systems Management
1 117 (11.39%) Microsoft Intune
2 47 (4.58%) SCCM
3 13 (1.27%) Cisco CUCM
3 13 (1.27%) ServiceCenter
4 9 (0.88%) Jamf Pro
5 6 (0.58%) Kubernetes
5 6 (0.58%) Opsgenie
6 4 (0.39%) WSUS
7 3 (0.29%) Active Directory Federation Services
7 3 (0.29%) Backup Exec
7 3 (0.29%) FortiGate
7 3 (0.29%) NetCrunch
8 2 (0.19%) Grafana
8 2 (0.19%) Prometheus
8 2 (0.19%) vCenter Server
9 1 (0.097%) Autotask
9 1 (0.097%) Failover Clustering
9 1 (0.097%) Microsoft Clustering
9 1 (0.097%) Single Sign-On
9 1 (0.097%) ZABBIX
Vendors
1 544 (52.97%) Microsoft
2 187 (18.21%) VMware
3 80 (7.79%) Citrix
4 76 (7.40%) Cisco
4 76 (7.40%) Veeam
5 65 (6.33%) Apple
6 44 (4.28%) Sophos
7 36 (3.51%) HP
8 26 (2.53%) Meraki
9 25 (2.43%) Barracuda Networks
9 25 (2.43%) Draytek
10 21 (2.04%) Google
11 19 (1.85%) Aruba
11 19 (1.85%) ConnectWise
12 17 (1.66%) Palo Alto
13 15 (1.46%) Dell
13 15 (1.46%) Fortinet
14 12 (1.17%) WatchGuard
15 9 (0.88%) Acronis
15 9 (0.88%) Mitel