IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,500 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 195 324 415
Rank change year-on-year +129 +91 -122
Permanent jobs requiring an IT Support Engineer 1,034 600 538
As % of all permanent jobs advertised in the UK excluding London 1.48% 0.97% 0.76%
As % of the Job Titles category 1.56% 1.09% 0.80%
Number of salaries quoted 959 431 510
10th Percentile £22,723 £24,000 £21,250
25th Percentile £25,500 £26,250 £25,000
Median annual salary (50th Percentile) £29,500 £30,000 £30,000
Median % change year-on-year -1.67% - +7.14%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £43,000 £38,750 £40,000
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +6.90%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,397 55,186 67,621
% of permanent jobs with a recognized job title 94.79% 89.30% 95.79%
Number of salaries quoted 47,063 31,277 42,902
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +125 287 £30,000 - 38
North of England +70 197 £28,500 -5.00% 31
Midlands +90 179 £28,500 +3.64% 34
East of England +65 146 £29,500 -5.98% 17
South West +30 146 £30,000 -3.23% 28
West Midlands +89 109 £28,500 +5.56% 15
North West +37 96 £26,000 -25.71% 15
Yorkshire +66 67 £30,000 +9.09% 13
East Midlands +17 65 £30,000 +9.09% 19
Scotland -54 38 £27,500 - 8
Wales +48 37 £27,500 -12.00% 6
North East +23 34 £32,500 -0.76% 3
Northern Ireland +30 4 £30,000 -11.11% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 648 (62.67%) Windows
2 616 (59.57%) Microsoft 365
3 549 (53.09%) Microsoft
4 483 (46.71%) Active Directory
5 369 (35.69%) Azure
6 350 (33.85%) Social Skills
7 313 (30.27%) Windows Server
8 253 (24.47%) Firewall
9 239 (23.11%) Customer Service
10 199 (19.25%) Microsoft Exchange
11 191 (18.47%) Windows 10
12 186 (17.99%) Problem-Solving
13 184 (17.79%) VMware
14 173 (16.73%) Microsoft Office
15 151 (14.60%) Hyper-V
16 149 (14.41%) ITIL
16 149 (14.41%) SharePoint
17 139 (13.44%) Entra ID
18 130 (12.57%) VMware Infrastructure
19 116 (11.22%) Microsoft Intune
20 108 (10.44%) Driving Licence
21 100 (9.67%) SQL
22 99 (9.57%) DNS
23 92 (8.90%) SQL Server
24 85 (8.22%) Linux
25 83 (8.03%) Microsoft Certification
26 82 (7.93%) Degree
27 80 (7.74%) Wi-Fi
28 79 (7.64%) Citrix
28 79 (7.64%) DHCP

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 199 (19.25%) Microsoft Exchange
2 149 (14.41%) SharePoint
3 12 (1.16%) Exchange Server 2013
4 10 (0.97%) Confluence
5 9 (0.87%) Exchange Server 2010
6 7 (0.68%) Exchange Server 2007
7 6 (0.58%) Exchange Server 2000
8 5 (0.48%) IIS
9 3 (0.29%) Jupyter
9 3 (0.29%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.097%) Apache
11 1 (0.097%) CMS
11 1 (0.097%) Site Server
11 1 (0.097%) Tomcat
Applications
1 173 (16.73%) Microsoft Office
2 42 (4.06%) Microsoft Excel
3 7 (0.68%) Spreadsheet
4 4 (0.39%) Microsoft Project
5 1 (0.097%) AutoCAD
5 1 (0.097%) Microsoft PowerPoint
Business Applications
1 5 (0.48%) Sage X3
2 2 (0.19%) Oracle Receivables
2 2 (0.19%) Remedy ITSM
3 1 (0.097%) Dynamics AX
3 1 (0.097%) SAP ERP
Cloud Services
1 616 (59.57%) Microsoft 365
2 369 (35.69%) Azure
3 139 (13.44%) Entra ID
4 44 (4.26%) AWS
5 39 (3.77%) OneDrive
6 19 (1.84%) Google Workspace
7 15 (1.45%) Mimecast
8 6 (0.58%) Serverless
9 5 (0.48%) Cloud Computing
9 5 (0.48%) iTunes
10 4 (0.39%) IaaS
10 4 (0.39%) WhatsApp
11 3 (0.29%) PaaS
11 3 (0.29%) Power Platform
11 3 (0.29%) SaaS
12 2 (0.19%) Amazon EC2
12 2 (0.19%) Amazon S3
12 2 (0.19%) ClickUp
12 2 (0.19%) GCP
12 2 (0.19%) Power Automate
Communications & Networking
1 253 (24.47%) Firewall
2 99 (9.57%) DNS
3 80 (7.74%) Wi-Fi
4 79 (7.64%) DHCP
5 78 (7.54%) VoIP
6 75 (7.25%) Wireless
7 72 (6.96%) VPN
8 59 (5.71%) TCP/IP
9 55 (5.32%) SAN
10 50 (4.84%) VLAN
11 48 (4.64%) WAN
12 40 (3.87%) LAN
13 29 (2.80%) Internet
14 25 (2.42%) Remote Desktop
15 18 (1.74%) NAS
16 16 (1.55%) Network Security
17 14 (1.35%) Unified Communications
18 12 (1.16%) SSL
19 11 (1.06%) Broadband
20 10 (0.97%) PBX
Database & Business Intelligence
1 92 (8.90%) SQL Server
2 35 (3.38%) Amazon RDS
3 18 (1.74%) MySQL
4 8 (0.77%) MariaDB
5 4 (0.39%) DB2
6 3 (0.29%) Metabase
7 2 (0.19%) Crystal Reports
7 2 (0.19%) MongoDB
7 2 (0.19%) Oracle Reports
7 2 (0.19%) Power BI
8 1 (0.097%) SAP HANA
Development Applications
1 22 (2.13%) JIRA
2 3 (0.29%) Visual Studio Code
3 2 (0.19%) Visual Studio
4 1 (0.097%) Jenkins
General
1 350 (33.85%) Social Skills
2 63 (6.09%) Organisational Skills
3 47 (4.55%) Finance
3 47 (4.55%) Telecoms
4 43 (4.16%) Law
5 34 (3.29%) Analytical Skills
6 31 (3.00%) Inclusion and Diversity
7 30 (2.90%) Manufacturing
8 26 (2.51%) Retail
9 24 (2.32%) Legal
10 18 (1.74%) Documentation Skills
11 15 (1.45%) Games
12 14 (1.35%) Marketing
13 11 (1.06%) Back Office
14 8 (0.77%) Advertising
15 7 (0.68%) Public Sector
16 4 (0.39%) Banking
17 2 (0.19%) Automotive
17 2 (0.19%) Electronics
17 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.48%) Kafka
2 4 (0.39%) Cocoa
3 3 (0.29%) LAMP
4 2 (0.19%) .NET
4 2 (0.19%) CSS
4 2 (0.19%) HTML
4 2 (0.19%) V-Ray
5 1 (0.097%) EDI
5 1 (0.097%) LDAP
5 1 (0.097%) RESTEasy
Miscellaneous
1 108 (10.44%) Driving Licence
2 37 (3.58%) Self-Motivation
3 36 (3.48%) Replication
4 23 (2.22%) Enterprise Storage
4 23 (2.22%) Fat Client
4 23 (2.22%) Thin Client
5 22 (2.13%) Management Information System
6 16 (1.55%) Data Centre
7 15 (1.45%) CCTV
8 13 (1.26%) iPad
9 12 (1.16%) Onboarding
10 10 (0.97%) EPoS
10 10 (0.97%) Social Media
11 9 (0.87%) iPhone
12 8 (0.77%) Client/Server
13 7 (0.68%) Public Cloud
14 6 (0.58%) Life Science
15 5 (0.48%) Hybrid Cloud
16 3 (0.29%) Apple TV
16 3 (0.29%) Raspberry Pi
Operating Systems
1 648 (62.67%) Windows
2 313 (30.27%) Windows Server
3 191 (18.47%) Windows 10
4 85 (8.22%) Linux
5 66 (6.38%) Windows Server 2016
6 59 (5.71%) Mac OS
7 54 (5.22%) Windows Server 2019
8 46 (4.45%) Windows Server 2012
9 43 (4.16%) Android
10 36 (3.48%) Apple iOS
11 29 (2.80%) Windows 7
12 16 (1.55%) Windows Server 2008
13 13 (1.26%) Windows 8
14 9 (0.87%) Mac OS X
15 7 (0.68%) Unix
16 6 (0.58%) CentOS
17 5 (0.48%) Windows Server 2003
18 4 (0.39%) Debian
19 3 (0.29%) Red Hat Enterprise Linux
20 2 (0.19%) Ubuntu
Processes & Methodologies
1 239 (23.11%) Customer Service
2 186 (17.99%) Problem-Solving
3 149 (14.41%) ITIL
4 74 (7.16%) Cybersecurity
5 69 (6.67%) Infrastructure Engineering
6 51 (4.93%) Service Delivery
7 50 (4.84%) Project Delivery
8 40 (3.87%) Incident Management
9 37 (3.58%) Agile
10 35 (3.38%) Continuous Improvement
10 35 (3.38%) Project Planning
11 34 (3.29%) Change Management
12 33 (3.19%) Remote Monitoring and Management
13 32 (3.09%) Time Management
14 29 (2.80%) Asset Management
15 27 (2.61%) Migration
16 24 (2.32%) Customer Experience
16 24 (2.32%) Disaster Recovery
17 22 (2.13%) ERP
17 22 (2.13%) Service Management
Programming Languages
1 100 (9.67%) SQL
2 50 (4.84%) PowerShell
3 9 (0.87%) Python
4 8 (0.77%) Bash
5 7 (0.68%) PHP
6 5 (0.48%) Java
6 5 (0.48%) VB
7 2 (0.19%) C++
8 1 (0.097%) Perl
Qualifications
1 83 (8.03%) Microsoft Certification
2 82 (7.93%) Degree
3 45 (4.35%) DBS Check
4 35 (3.38%) CCNA
4 35 (3.38%) Cisco Certification
5 31 (3.00%) Network+ Certification
6 25 (2.42%) Azure Certification
7 20 (1.93%) A+ Certification
8 17 (1.64%) MCSE
9 16 (1.55%) MCP
10 10 (0.97%) CompTIA Security+
10 10 (0.97%) Security Cleared
11 8 (0.77%) MCSA
12 7 (0.68%) ITIL Certification
12 7 (0.68%) ITIL Foundation Certificate
13 6 (0.58%) SC Cleared
14 5 (0.48%) DV Cleared
15 2 (0.19%) MCDST
15 2 (0.19%) MCITP
15 2 (0.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 70 (6.77%) SLA
2 30 (2.90%) GDPR
3 14 (1.35%) Cyber Essentials
4 10 (0.97%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.097%) PCI DSS
System Software
1 483 (46.71%) Active Directory
2 151 (14.60%) Hyper-V
3 130 (12.57%) VMware Infrastructure
4 28 (2.71%) VMware ESXi
5 20 (1.93%) Virtual Desktop
6 9 (0.87%) vSphere
7 8 (0.77%) Docker
7 8 (0.77%) Virtual Machines
8 5 (0.48%) Terminal Services
8 5 (0.48%) Virtual Servers
9 4 (0.39%) Citrix Hypervisor
10 3 (0.29%) Firmware
11 2 (0.19%) pfSense
11 2 (0.19%) VMware Workstation
12 1 (0.097%) NFS
12 1 (0.097%) Terminal Server
12 1 (0.097%) XenApp
Systems Management
1 116 (11.22%) Microsoft Intune
2 45 (4.35%) SCCM
3 13 (1.26%) Cisco CUCM
3 13 (1.26%) ServiceCenter
4 8 (0.77%) Jamf Pro
5 6 (0.58%) Kubernetes
5 6 (0.58%) Opsgenie
6 4 (0.39%) WSUS
7 3 (0.29%) Active Directory Federation Services
7 3 (0.29%) Backup Exec
7 3 (0.29%) FortiGate
7 3 (0.29%) NetCrunch
8 2 (0.19%) Grafana
8 2 (0.19%) Prometheus
8 2 (0.19%) vCenter Server
9 1 (0.097%) Autotask
9 1 (0.097%) Failover Clustering
9 1 (0.097%) Microsoft Clustering
9 1 (0.097%) ZABBIX
Vendors
1 549 (53.09%) Microsoft
2 184 (17.79%) VMware
3 79 (7.64%) Citrix
4 77 (7.45%) Cisco
5 75 (7.25%) Veeam
6 63 (6.09%) Apple
7 46 (4.45%) Sophos
8 38 (3.68%) HP
9 27 (2.61%) Draytek
9 27 (2.61%) Meraki
10 23 (2.22%) Barracuda Networks
11 21 (2.03%) ConnectWise
11 21 (2.03%) Google
12 19 (1.84%) Aruba
13 16 (1.55%) Palo Alto
14 15 (1.45%) Fortinet
15 14 (1.35%) Dell
16 12 (1.16%) WatchGuard
17 9 (0.87%) Acronis
17 9 (0.87%) Mitel