IT Support Engineer Job Trends in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £32,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 108 284 186
Rank change year-on-year +176 -98 +125
Permanent jobs requiring an IT Support Engineer 1,066 263 1,041
As % of all permanent jobs in the UK excluding London 1.63% 0.92% 1.52%
As % of the Job Titles category 1.74% 1.04% 1.60%
Number of salaries quoted 941 206 968
10th Percentile £26,250 £25,000 £22,709
25th Percentile £28,250 £25,750 £25,500
Median annual salary (50th Percentile) £32,500 £30,000 £29,875
Median % change year-on-year +8.33% +0.42% -0.42%
75th Percentile £37,000 £35,750 £35,000
90th Percentile £43,750 £40,000 £43,000
UK median annual salary £32,500 £32,000 £30,000
% change year-on-year +1.56% +6.67% -7.69%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 61,245 25,370 64,986
% of permanent jobs with a recognized job title 93.42% 88.97% 94.73%
Number of salaries quoted 39,864 14,579 47,406
10th Percentile £30,000 £27,750 £26,750
25th Percentile £36,188 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -5.66%
75th Percentile £68,750 £67,500 £63,750
90th Percentile £85,000 £82,500 £77,500
UK median annual salary £55,000 £58,000 £52,777
% change year-on-year -5.17% +9.90% -12.04%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

IT Support Engineer job vacancy trend in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

Salary distribution trend for IT Support Engineer job vacancies in the UK excluding London.

Salary distribution trend for IT Support Engineer job vacancies in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 9 May 2026.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +98 276 £32,500 -7.14% 32
North of England +100 258 £31,000 +3.33% 23
Midlands +56 172 £31,750 +15.45% 16
East of England +75 167 £31,500 +14.55% 18
North West +99 144 £32,000 +6.67% 9
South West +34 112 £32,500 - 15
Yorkshire +11 106 £30,000 +5.26% 12
West Midlands +20 90 £32,500 +18.18% 12
East Midlands +28 82 £28,500 +3.64% 4
Scotland +29 50 £28,000 +3.70% 1
Wales - 31 £45,000 -
North East -39 8 £29,250 -16.43% 3
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 9 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 449 (42.12%) Microsoft 365
2 437 (40.99%) Microsoft
3 405 (37.99%) Windows
4 342 (32.08%) Active Directory
5 264 (24.77%) Problem-Solving
6 234 (21.95%) Azure
7 227 (21.29%) Windows Server
8 217 (20.36%) Customer Service
9 167 (15.67%) Firewall
10 166 (15.57%) Entra ID
11 114 (10.69%) DNS
12 112 (10.51%) Microsoft Intune
13 111 (10.41%) SharePoint
14 107 (10.04%) VPN
15 106 (9.94%) Windows 10
16 99 (9.29%) DHCP
17 92 (8.63%) VMware
18 90 (8.44%) Microsoft Exchange
19 86 (8.07%) Cybersecurity
19 86 (8.07%) LAN
20 84 (7.88%) Hyper-V
21 79 (7.41%) WAN
22 78 (7.32%) ITIL
23 75 (7.04%) Wi-Fi
24 72 (6.75%) Mentoring
25 71 (6.66%) VMware Infrastructure
26 67 (6.29%) Microsoft Office
27 66 (6.19%) Security Cleared
28 56 (5.25%) SLA
29 53 (4.97%) VoIP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 111 (10.41%) SharePoint
2 90 (8.44%) Microsoft Exchange
3 16 (1.50%) Confluence
4 10 (0.94%) Exchange Server 2007
4 10 (0.94%) Exchange Server 2010
4 10 (0.94%) Exchange Server 2013
5 6 (0.56%) IIS
Applications
1 67 (6.29%) Microsoft Office
2 16 (1.50%) Microsoft Excel
3 3 (0.28%) Photoshop
4 2 (0.19%) AutoCAD
5 1 (0.094%) Acrobat
5 1 (0.094%) Microsoft PowerPoint
Business Applications
1 6 (0.56%) NetSuite
2 5 (0.47%) Dynamics CRM
2 5 (0.47%) Dynamics NAV
3 1 (0.094%) Shopify
Cloud Services
1 449 (42.12%) Microsoft 365
2 234 (21.95%) Azure
3 166 (15.57%) Entra ID
4 40 (3.75%) Google Workspace
5 31 (2.91%) OneDrive
6 29 (2.72%) AWS
7 22 (2.06%) SaaS
8 10 (0.94%) Power Platform
9 9 (0.84%) Azure DevOps
10 8 (0.75%) Azure Sentinel
10 8 (0.75%) Mimecast
11 6 (0.56%) Power Automate
12 5 (0.47%) Intacct
12 5 (0.47%) Microsoft Copilot
13 4 (0.38%) GCP
13 4 (0.38%) Nutanix
14 3 (0.28%) PaaS
14 3 (0.28%) PowerApps
15 2 (0.19%) Slack
16 1 (0.094%) Dynamics 365
Communications & Networking
1 167 (15.67%) Firewall
2 114 (10.69%) DNS
3 107 (10.04%) VPN
4 99 (9.29%) DHCP
5 86 (8.07%) LAN
6 79 (7.41%) WAN
7 75 (7.04%) Wi-Fi
8 53 (4.97%) VoIP
9 35 (3.28%) VLAN
10 33 (3.10%) TCP/IP
11 27 (2.53%) Wireless
12 13 (1.22%) WLAN
13 12 (1.13%) SD-WAN
14 11 (1.03%) Network Security
15 9 (0.84%) Remote Desktop
16 8 (0.75%) SAN
17 7 (0.66%) NAS
17 7 (0.66%) TETRA
18 4 (0.38%) Asterisk PBX
18 4 (0.38%) IP Telephony
Database & Business Intelligence
1 15 (1.41%) SQL Server
2 8 (0.75%) Power BI
3 5 (0.47%) MySQL
4 1 (0.094%) Amazon RDS
Development Applications
1 40 (3.75%) JIRA
2 4 (0.38%) GitLab
General
1 255 (23.92%) Social Skills
2 59 (5.53%) Organisational Skills
3 58 (5.44%) Manufacturing
4 37 (3.47%) Telecoms
5 33 (3.10%) Finance
6 30 (2.81%) Retail
7 28 (2.63%) Multimedia
8 27 (2.53%) Analytical Skills
9 25 (2.35%) Law
10 20 (1.88%) Public Sector
11 17 (1.59%) Legal
12 13 (1.22%) Automotive
13 11 (1.03%) Advertising
14 8 (0.75%) Electronics
15 6 (0.56%) Fire and Rescue
15 6 (0.56%) Inclusion and Diversity
15 6 (0.56%) Marketing
15 6 (0.56%) Police
16 5 (0.47%) Social Housing
17 4 (0.38%) Aerospace
Libraries, Frameworks & Software Standards
1 4 (0.38%) OpenTelemetry
2 3 (0.28%) CSS
2 3 (0.28%) HTML
2 3 (0.28%) JSON
2 3 (0.28%) Web Services
3 1 (0.094%) Software Packaging
Miscellaneous
1 172 (16.14%) Driving Licence
2 48 (4.50%) Onboarding
3 43 (4.03%) Self-Motivation
4 25 (2.35%) CCTV
5 24 (2.25%) FMCG
6 11 (1.03%) Analytical Mindset
7 8 (0.75%) Security Posture
8 6 (0.56%) iPhone
8 6 (0.56%) Management Information System
9 5 (0.47%) Robotics
9 5 (0.47%) Social Media
10 4 (0.38%) EPoS
10 4 (0.38%) Hybrid Cloud
10 4 (0.38%) Mobile App
10 4 (0.38%) NHS
10 4 (0.38%) PKI
11 3 (0.28%) Cyber Security Posture
12 2 (0.19%) Raspberry Pi
12 2 (0.19%) Smartphone
12 2 (0.19%) Solar Panel
Operating Systems
1 405 (37.99%) Windows
2 227 (21.29%) Windows Server
3 106 (9.94%) Windows 10
4 51 (4.78%) Mac OS
5 34 (3.19%) Linux
6 27 (2.53%) Android
7 26 (2.44%) Windows Server 2019
8 24 (2.25%) Windows Server 2016
9 21 (1.97%) Apple iOS
10 12 (1.13%) Windows 7
11 11 (1.03%) Windows Server 2012
12 8 (0.75%) Windows 8
13 6 (0.56%) Ubuntu
14 5 (0.47%) Windows Server 2008
15 2 (0.19%) Mac OS X
16 1 (0.094%) Red Hat Enterprise Linux
16 1 (0.094%) Solaris
16 1 (0.094%) Unix
16 1 (0.094%) VMS
Processes & Methodologies
1 264 (24.77%) Problem-Solving
2 217 (20.36%) Customer Service
3 86 (8.07%) Cybersecurity
4 78 (7.32%) ITIL
5 72 (6.75%) Mentoring
6 50 (4.69%) Remote Monitoring and Management
7 45 (4.22%) Disaster Recovery
7 45 (4.22%) ITSM
8 43 (4.03%) Service Delivery
9 42 (3.94%) Continuous Improvement
10 41 (3.85%) Infrastructure Engineering
11 40 (3.75%) Root Cause Analysis
12 37 (3.47%) Time Management
13 31 (2.91%) Incident Management
14 29 (2.72%) Business Continuity
14 29 (2.72%) Process Improvement
14 29 (2.72%) Service Management
15 26 (2.44%) Asset Management
16 23 (2.16%) ERP
17 21 (1.97%) Mobile Device Management
Programming Languages
1 43 (4.03%) PowerShell
2 35 (3.28%) SQL
3 5 (0.47%) Python
3 5 (0.47%) VB
4 4 (0.38%) PHP
4 4 (0.38%) R
5 3 (0.28%) JavaScript
5 3 (0.28%) VBA
6 2 (0.19%) Google Apps Script
7 1 (0.094%) Bash
Qualifications
1 66 (6.19%) Security Cleared
2 43 (4.03%) Microsoft Certification
3 40 (3.75%) DBS Check
4 35 (3.28%) Degree
4 35 (3.28%) SC Cleared
5 17 (1.59%) A+ Certification
6 16 (1.50%) Network+ Certification
7 14 (1.31%) CCNA
7 14 (1.31%) Cisco Certification
8 13 (1.22%) DV Cleared
9 11 (1.03%) Azure Certification
10 7 (0.66%) CompTIA Security+
11 6 (0.56%) MCITP
12 5 (0.47%) BPSS Clearance
13 4 (0.38%) Computer Science Degree
14 3 (0.28%) ITIL Foundation Certificate
15 2 (0.19%) HNC
15 2 (0.19%) HND
16 1 (0.094%) ACSP
16 1 (0.094%) AWS Certified Cloud Practitioner
Quality Assurance & Compliance
1 56 (5.25%) SLA
2 41 (3.85%) Cyber Essentials
3 29 (2.72%) ISO/IEC 27001
4 14 (1.31%) Cyber Essentials PLUS
5 7 (0.66%) GDPR
6 5 (0.47%) QA
7 4 (0.38%) NIST
8 2 (0.19%) Accessibility
8 2 (0.19%) PCI DSS
9 1 (0.094%) ISO 22301
System Software
1 342 (32.08%) Active Directory
2 84 (7.88%) Hyper-V
3 71 (6.66%) VMware Infrastructure
4 22 (2.06%) Virtual Desktop
5 10 (0.94%) Docker
5 10 (0.94%) VMware ESXi
6 7 (0.66%) VMware Workstation
6 7 (0.66%) vSphere
7 5 (0.47%) Terminal Services
8 4 (0.38%) VMware NSX
9 3 (0.28%) BitLocker
10 2 (0.19%) Virtual Machines
11 1 (0.094%) XenDesktop
Systems Management
1 112 (10.51%) Microsoft Intune
2 13 (1.22%) SCCM
3 9 (0.84%) Proxmox
3 9 (0.84%) Systems Management Server (SMS)
4 8 (0.75%) Autotask
5 7 (0.66%) Active Directory Federation Services
6 6 (0.56%) WSUS
7 5 (0.47%) Ansible
7 5 (0.47%) Jamf Pro
8 3 (0.28%) FortiGate
8 3 (0.28%) Single Sign-On
9 1 (0.094%) Podman
Vendors
1 437 (40.99%) Microsoft
2 92 (8.63%) VMware
3 44 (4.13%) Google
4 33 (3.10%) Fortinet
5 28 (2.63%) Fujitsu
5 28 (2.63%) Virgin Media
6 26 (2.44%) Apple
7 22 (2.06%) Cisco
8 17 (1.59%) Meraki
9 14 (1.31%) Veeam
10 13 (1.22%) HP
10 13 (1.22%) Sophos
11 10 (0.94%) Dell
11 10 (0.94%) SAP
12 9 (0.84%) Ubiquiti
13 8 (0.75%) Citrix
13 8 (0.75%) Sage
13 8 (0.75%) ServiceNow
14 7 (0.66%) Adobe
14 7 (0.66%) ESET