IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 217 320 454
Rank change year-on-year +103 +134 -117
Permanent jobs requiring an IT Support Engineer 765 456 509
As % of all permanent jobs advertised in the UK excluding London 1.17% 0.95% 0.65%
As % of the Job Titles category 1.24% 1.06% 0.68%
Number of salaries quoted 619 361 473
10th Percentile £23,500 £24,750 £22,875
25th Percentile £26,000 £26,250 £26,000
Median annual salary (50th Percentile) £30,000 £31,250 £30,000
Median % change year-on-year -4.00% +4.17% +7.14%
75th Percentile £35,000 £36,000 £35,755
90th Percentile £43,750 £39,500 £43,750
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 61,941 43,162 74,370
% of permanent jobs with a recognized job title 94.90% 89.65% 94.97%
Number of salaries quoted 41,460 27,696 44,286
10th Percentile £28,000 £29,750 £29,000
25th Percentile £36,250 £38,750 £38,250
Median annual salary (50th Percentile) £50,000 £53,000 £52,000
Median % change year-on-year -5.66% +1.92% +9.47%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £80,500 £81,250
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 26 July 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +96 184 £30,000 -2.13% 30
Midlands +69 172 £30,000 +7.14% 14
South East +53 169 £30,317 +1.06% 35
West Midlands +67 111 £30,000 +7.14% 9
South West +7 99 £30,000 -7.69% 28
East of England +2 82 £28,000 -10.76% 13
North West +39 78 £28,000 -6.67% 15
Yorkshire +83 75 £30,000 - 11
East Midlands -1 59 £32,500 +16.07% 5
North East +13 31 £32,500 -3.34% 5
Scotland -45 27 £27,500 -0.90% 3
Wales +52 25 £27,500 -21.43% 2
Northern Ireland +23 7 £30,000 -7.69% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 July 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 482 (63.01%) Windows
2 441 (57.65%) Microsoft
3 373 (48.76%) Microsoft 365
4 311 (40.65%) Active Directory
5 231 (30.20%) Azure
6 215 (28.10%) Social Skills
7 196 (25.62%) Windows Server
8 184 (24.05%) Problem-Solving
9 176 (23.01%) ITIL
10 162 (21.18%) Firewall
11 154 (20.13%) Customer Service
12 140 (18.30%) Driving Licence
13 128 (16.73%) Windows 10
14 125 (16.34%) Microsoft Office
15 119 (15.56%) Microsoft Certification
16 118 (15.42%) VMware
17 117 (15.29%) Cisco
18 113 (14.77%) Microsoft Exchange
18 113 (14.77%) Linux
19 112 (14.64%) Degree
20 97 (12.68%) Internet
21 87 (11.37%) SharePoint
21 87 (11.37%) Asset Management
22 80 (10.46%) Hyper-V
23 79 (10.33%) VMware Infrastructure
23 79 (10.33%) SQL
24 78 (10.20%) Mentoring
25 77 (10.07%) Network Security
26 76 (9.93%) Cisco Certification
26 76 (9.93%) CCNA

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (14.77%) Microsoft Exchange
2 87 (11.37%) SharePoint
3 6 (0.78%) Exchange Server 2013
4 5 (0.65%) Confluence
5 4 (0.52%) Exchange Server 2000
6 3 (0.39%) Jupyter
7 2 (0.26%) Blackberry Enterprise Server
7 2 (0.26%) IIS
7 2 (0.26%) WordPress
8 1 (0.13%) Apache
8 1 (0.13%) Exchange Server 2007
8 1 (0.13%) Exchange Server 2010
8 1 (0.13%) Site Server
8 1 (0.13%) Tomcat
Applications
1 125 (16.34%) Microsoft Office
2 37 (4.84%) Microsoft Excel
3 4 (0.52%) Microsoft Project
4 2 (0.26%) Spreadsheet
5 1 (0.13%) Microsoft PowerPoint
Business Applications
1 5 (0.65%) Sage X3
2 2 (0.26%) Oracle Receivables
3 1 (0.13%) Dynamics AX
3 1 (0.13%) Dynamics CRM
Cloud Services
1 373 (48.76%) Microsoft 365
2 231 (30.20%) Azure
3 73 (9.54%) Entra ID
4 33 (4.31%) OneDrive
5 22 (2.88%) AWS
6 19 (2.48%) Google Workspace
7 6 (0.78%) Cloud Computing
7 6 (0.78%) iTunes
8 5 (0.65%) Mimecast
9 4 (0.52%) Power Platform
10 2 (0.26%) Amazon EC2
10 2 (0.26%) Dynamics 365
10 2 (0.26%) Intacct
10 2 (0.26%) Salesforce Sales Cloud
10 2 (0.26%) Serverless
10 2 (0.26%) WhatsApp
11 1 (0.13%) IaaS
11 1 (0.13%) PaaS
11 1 (0.13%) PowerApps
11 1 (0.13%) SaaS
Communications & Networking
1 162 (21.18%) Firewall
2 97 (12.68%) Internet
3 77 (10.07%) Network Security
4 67 (8.76%) WLAN
5 64 (8.37%) Wi-Fi
6 57 (7.45%) Wireless
7 54 (7.06%) DNS
8 48 (6.27%) VPN
9 46 (6.01%) VoIP
10 41 (5.36%) WAN
11 37 (4.84%) LAN
12 33 (4.31%) DHCP
13 30 (3.92%) TCP/IP
14 29 (3.79%) SAN
15 18 (2.35%) VLAN
16 9 (1.18%) SSL
17 7 (0.92%) Cisco IOS
17 7 (0.92%) PBX
17 7 (0.92%) Remote Desktop
18 6 (0.78%) Broadband
Database & Business Intelligence
1 66 (8.63%) SQL Server
2 15 (1.96%) Amazon RDS
3 7 (0.92%) MySQL
4 4 (0.52%) DB2
5 3 (0.39%) MariaDB
5 3 (0.39%) Metabase
6 2 (0.26%) Crystal Reports
6 2 (0.26%) Oracle Reports
6 2 (0.26%) Power BI
Development Applications
1 13 (1.70%) JIRA
2 3 (0.39%) Visual Studio Code
3 2 (0.26%) Visual Studio
4 1 (0.13%) Jenkins
General
1 215 (28.10%) Social Skills
2 45 (5.88%) Telecoms
3 30 (3.92%) Organisational Skills
4 26 (3.40%) Law
5 23 (3.01%) Inclusion and Diversity
6 21 (2.75%) Finance
7 20 (2.61%) Manufacturing
8 19 (2.48%) Documentation Skills
8 19 (2.48%) Games
9 18 (2.35%) Retail
10 15 (1.96%) Analytical Skills
11 10 (1.31%) Marketing
12 7 (0.92%) Advertising
13 6 (0.78%) Legal
14 3 (0.39%) Back Office
14 3 (0.39%) Banking
14 3 (0.39%) Public Sector
15 2 (0.26%) Electronics
15 2 (0.26%) Military
16 1 (0.13%) Digital Health
Libraries, Frameworks & Software Standards
1 3 (0.39%) HTML
2 2 (0.26%) CSS
2 2 (0.26%) Kafka
3 1 (0.13%) .NET
3 1 (0.13%) LAMP
3 1 (0.13%) RESTEasy
3 1 (0.13%) Web Services
Miscellaneous
1 140 (18.30%) Driving Licence
2 74 (9.67%) Onboarding
3 25 (3.27%) Replication
4 22 (2.88%) Fat Client
4 22 (2.88%) Thin Client
5 21 (2.75%) Self-Motivation
6 17 (2.22%) Enterprise Storage
7 16 (2.09%) Management Information System
8 15 (1.96%) Data Centre
9 10 (1.31%) Social Media
10 6 (0.78%) Client/Server
10 6 (0.78%) EPoS
11 4 (0.52%) CCTV
12 3 (0.39%) Hybrid Cloud
12 3 (0.39%) iPhone
12 3 (0.39%) Public Cloud
12 3 (0.39%) Raspberry Pi
12 3 (0.39%) Wiki
13 2 (0.26%) Augmented Reality
13 2 (0.26%) Life Science
Operating Systems
1 482 (63.01%) Windows
2 196 (25.62%) Windows Server
3 128 (16.73%) Windows 10
4 113 (14.77%) Linux
5 38 (4.97%) Windows Server 2016
6 36 (4.71%) Mac OS
7 32 (4.18%) Windows Server 2019
8 26 (3.40%) Android
8 26 (3.40%) Windows Server 2012
9 25 (3.27%) Apple iOS
10 17 (2.22%) Windows 7
11 9 (1.18%) Mac OS X
12 6 (0.78%) Windows 8
12 6 (0.78%) Windows Server 2008
13 4 (0.52%) CentOS
14 3 (0.39%) Debian
14 3 (0.39%) Red Hat Enterprise Linux
14 3 (0.39%) Unix
15 2 (0.26%) Ubuntu
15 2 (0.26%) Windows 2000
Processes & Methodologies
1 184 (24.05%) Problem-Solving
2 176 (23.01%) ITIL
3 154 (20.13%) Customer Service
4 87 (11.37%) Asset Management
5 78 (10.20%) Mentoring
6 73 (9.54%) Computer Science
7 72 (9.41%) Network Management
8 68 (8.89%) Cybersecurity
9 67 (8.76%) IT Asset Management
10 45 (5.88%) Infrastructure Engineering
11 42 (5.49%) Project Delivery
12 40 (5.23%) Service Delivery
13 32 (4.18%) Incident Management
14 31 (4.05%) Project Planning
15 30 (3.92%) Continuous Improvement
16 29 (3.79%) Agile
17 28 (3.66%) Change Management
18 26 (3.40%) B2B
18 26 (3.40%) Customer Experience
19 25 (3.27%) Fault Analysis
Programming Languages
1 79 (10.33%) SQL
2 20 (2.61%) PowerShell
3 3 (0.39%) PHP
3 3 (0.39%) VB
4 2 (0.26%) VBScript
5 1 (0.13%) Java
5 1 (0.13%) Perl
5 1 (0.13%) Python
Qualifications
1 119 (15.56%) Microsoft Certification
2 112 (14.64%) Degree
3 76 (9.93%) CCNA
3 76 (9.93%) Cisco Certification
4 74 (9.67%) MCSE
5 72 (9.41%) MCP
6 70 (9.15%) Computer Science Degree
7 69 (9.02%) CCNP
8 67 (8.76%) LPIC
9 36 (4.71%) DBS Check
10 12 (1.57%) Network+ Certification
11 10 (1.31%) Security Cleared
12 9 (1.18%) Azure Certification
13 7 (0.92%) MCSA
14 6 (0.78%) A+ Certification
14 6 (0.78%) CompTIA Security+
14 6 (0.78%) DV Cleared
14 6 (0.78%) ITIL Foundation Certificate
14 6 (0.78%) SC Cleared
15 2 (0.26%) MCDST
Quality Assurance & Compliance
1 40 (5.23%) GDPR
1 40 (5.23%) SLA
2 6 (0.78%) Cyber Essentials
3 5 (0.65%) ISO/IEC 27001
4 2 (0.26%) Accessibility
4 2 (0.26%) NIST
5 1 (0.13%) PCI DSS
System Software
1 311 (40.65%) Active Directory
2 80 (10.46%) Hyper-V
3 79 (10.33%) VMware Infrastructure
4 15 (1.96%) VMware ESXi
5 6 (0.78%) vSphere
6 4 (0.52%) Virtual Desktop
7 3 (0.39%) Docker
7 3 (0.39%) Virtual Machines
8 2 (0.26%) Firmware
8 2 (0.26%) Terminal Services
8 2 (0.26%) Virtual Servers
9 1 (0.13%) Terminal Server
9 1 (0.13%) XenApp
Systems Management
1 65 (8.50%) Microsoft Intune
2 36 (4.71%) SCCM
3 5 (0.65%) Cisco CUCM
3 5 (0.65%) Jamf Pro
3 5 (0.65%) ServiceCenter
4 3 (0.39%) Kubernetes
5 2 (0.26%) Opsgenie
5 2 (0.26%) vCenter Server
6 1 (0.13%) Backup Exec
6 1 (0.13%) Failover Clustering
6 1 (0.13%) NetCrunch
6 1 (0.13%) ZABBIX
Vendors
1 441 (57.65%) Microsoft
2 118 (15.42%) VMware
3 117 (15.29%) Cisco
4 48 (6.27%) Veeam
5 44 (5.75%) Citrix
6 27 (3.53%) Apple
7 23 (3.01%) Google
8 20 (2.61%) Meraki
8 20 (2.61%) Sophos
9 17 (2.22%) Draytek
9 17 (2.22%) HP
10 11 (1.44%) WatchGuard
11 10 (1.31%) Aruba
12 9 (1.18%) ConnectWise
12 9 (1.18%) Sage
13 8 (1.05%) ESET
14 7 (0.92%) Dell
15 6 (0.78%) Fortinet
15 6 (0.78%) Palo Alto
16 5 (0.65%) Ubiquiti