IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 347 192 329
Rank change year-on-year -155 +137 +83
Permanent jobs requiring an IT Support Engineer 257 1,039 568
As % of all permanent jobs advertised in the UK excluding London 0.66% 1.47% 0.95%
As % of the Job Titles category 0.73% 1.55% 1.07%
Number of salaries quoted 201 966 402
10th Percentile £25,000 £22,682 £24,000
25th Percentile £25,750 £25,500 £26,250
Median annual salary (50th Percentile) £30,000 £29,500 £30,000
Median % change year-on-year +1.69% -1.67% -
75th Percentile £36,750 £35,000 £35,000
90th Percentile £42,456 £43,000 £38,750
UK median annual salary £32,000 £30,000 £32,500
% change year-on-year +6.67% -7.69% +4.39%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,427 67,196 53,197
% of permanent jobs with a recognized job title 90.64% 94.83% 89.21%
Number of salaries quoted 18,481 47,540 30,291
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,750 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 15 May 2025.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -52 89 £35,000 +16.67% 74
Midlands -50 55 £27,500 -4.35% 52
North of England -86 48 £30,000 +5.26% 49
Yorkshire +32 34 £27,750 -7.50% 26
East of England -52 34 £28,250 -4.24% 38
West Midlands -18 33 £26,750 -6.14% 18
South West +6 23 £32,500 +8.33% 40
East Midlands -10 22 £28,000 -6.67% 33
North West -88 12 £30,000 +13.21% 17
Scotland +86 10 £27,000 -1.82% 12
North East +7 2 £35,000 +7.69% 7
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 15 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 183 (71.21%) Windows
2 168 (65.37%) Microsoft
3 137 (53.31%) Microsoft 365
4 124 (48.25%) Problem-Solving
5 113 (43.97%) Social Skills
5 113 (43.97%) Active Directory
6 86 (33.46%) Driving Licence
7 71 (27.63%) Azure
8 63 (24.51%) Customer Service
9 61 (23.74%) Degree
10 54 (21.01%) ITIL
11 53 (20.62%) Microsoft Certification
11 53 (20.62%) Windows Server
12 50 (19.46%) Cisco
13 47 (18.29%) Linux
14 44 (17.12%) Microsoft Exchange
14 44 (17.12%) VMware
15 39 (15.18%) MCP
15 39 (15.18%) Computer Science
16 37 (14.40%) Microsoft Intune
16 37 (14.40%) CCNA
16 37 (14.40%) Cisco Certification
17 36 (14.01%) Network Management
18 33 (12.84%) AWS
19 32 (12.45%) Self-Motivation
20 31 (12.06%) Computer Science Degree
20 31 (12.06%) Mentoring
20 31 (12.06%) MCSE
20 31 (12.06%) Firewall
21 30 (11.67%) CCNP

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (17.12%) Microsoft Exchange
2 29 (11.28%) SharePoint
3 1 (0.39%) Apache
3 1 (0.39%) Confluence
3 1 (0.39%) Tomcat
Applications
1 21 (8.17%) Microsoft Office
2 5 (1.95%) MS Visio
Business Applications
1 3 (1.17%) Remedy ITSM
Cloud Services
1 137 (53.31%) Microsoft 365
2 71 (27.63%) Azure
3 33 (12.84%) AWS
4 25 (9.73%) Entra ID
5 22 (8.56%) SaaS
6 10 (3.89%) GCP
6 10 (3.89%) OneDrive
7 5 (1.95%) Cloud Computing
7 5 (1.95%) Mimecast
8 4 (1.56%) Power Platform
9 2 (0.78%) Microsoft Copilot
10 1 (0.39%) Amazon EC2
10 1 (0.39%) Amazon S3
10 1 (0.39%) Dynamics 365
10 1 (0.39%) GitHub
10 1 (0.39%) IaaS
10 1 (0.39%) PaaS
10 1 (0.39%) Virtual Private Cloud
Communications & Networking
1 31 (12.06%) Firewall
2 29 (11.28%) Internet
3 28 (10.89%) Network Security
3 28 (10.89%) WLAN
4 27 (10.51%) DNS
5 22 (8.56%) DHCP
5 22 (8.56%) LAN
6 21 (8.17%) WAN
7 20 (7.78%) TCP/IP
7 20 (7.78%) VPN
8 17 (6.61%) SAN
9 16 (6.23%) VLAN
10 14 (5.45%) NAS
11 11 (4.28%) VoIP
11 11 (4.28%) Wi-Fi
12 6 (2.33%) Cisco IOS
13 5 (1.95%) BGP
13 5 (1.95%) OSPF
14 4 (1.56%) IP Telephony
15 3 (1.17%) Intrusion Detection
Database & Business Intelligence
1 25 (9.73%) SQL Server
2 4 (1.56%) Power BI
3 2 (0.78%) Amazon RDS
4 1 (0.39%) MariaDB
Development Applications
1 3 (1.17%) JIRA
2 1 (0.39%) Git
General
1 113 (43.97%) Social Skills
2 27 (10.51%) Organisational Skills
3 26 (10.12%) Analytical Skills
4 13 (5.06%) Telecoms
5 12 (4.67%) Finance
6 7 (2.72%) Retail
7 4 (1.56%) Public Sector
8 3 (1.17%) Law
9 2 (0.78%) Manufacturing
10 1 (0.39%) Billing
10 1 (0.39%) Electronics
10 1 (0.39%) Inclusion and Diversity
10 1 (0.39%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.17%) EDI
2 1 (0.39%) ModSecurity
2 1 (0.39%) WSH
Miscellaneous
1 86 (33.46%) Driving Licence
2 32 (12.45%) Self-Motivation
3 16 (6.23%) Mobile App
4 8 (3.11%) Onboarding
4 8 (3.11%) Social Media
5 6 (2.33%) Clustering
5 6 (2.33%) EPoS
6 2 (0.78%) Blackberry
6 2 (0.78%) Educational Technology
6 2 (0.78%) Enterprise Software
6 2 (0.78%) HP Storage
6 2 (0.78%) Management Information System
6 2 (0.78%) NHS
6 2 (0.78%) PACS
7 1 (0.39%) FMCG
7 1 (0.39%) Hybrid Cloud
7 1 (0.39%) Life Science
7 1 (0.39%) Renewable Energy
7 1 (0.39%) Video Conferencing
Operating Systems
1 183 (71.21%) Windows
2 53 (20.62%) Windows Server
3 47 (18.29%) Linux
4 28 (10.89%) Android
5 27 (10.51%) Windows 10
6 21 (8.17%) Mac OS
7 10 (3.89%) Apple iOS
8 8 (3.11%) Windows 7
8 8 (3.11%) Windows Server 2016
9 6 (2.33%) Windows Server 2012
10 1 (0.39%) Debian
10 1 (0.39%) Red Hat Enterprise Linux
10 1 (0.39%) Ubuntu
10 1 (0.39%) Windows Server 2019
Processes & Methodologies
1 124 (48.25%) Problem-Solving
2 63 (24.51%) Customer Service
3 54 (21.01%) ITIL
4 39 (15.18%) Computer Science
5 36 (14.01%) Network Management
6 31 (12.06%) Mentoring
7 29 (11.28%) Asset Management
8 28 (10.89%) IT Asset Management
9 21 (8.17%) Mathematics
10 20 (7.78%) Disaster Recovery
11 19 (7.39%) Data Privacy
12 18 (7.00%) ITSM
12 18 (7.00%) Migration
13 17 (6.61%) Cybersecurity
13 17 (6.61%) Infrastructure Engineering
13 17 (6.61%) Kalman Filter
14 16 (6.23%) Analytical Thinking
14 16 (6.23%) CRM
14 16 (6.23%) Exploratory Testing
14 16 (6.23%) Software Testing
Programming Languages
1 24 (9.34%) PowerShell
2 8 (3.11%) SQL
3 2 (0.78%) Python
4 1 (0.39%) Bash
4 1 (0.39%) VBScript
Qualifications
1 61 (23.74%) Degree
2 53 (20.62%) Microsoft Certification
3 39 (15.18%) MCP
4 37 (14.40%) CCNA
4 37 (14.40%) Cisco Certification
5 31 (12.06%) Computer Science Degree
5 31 (12.06%) MCSE
6 30 (11.67%) CCNP
7 28 (10.89%) LPIC
8 19 (7.39%) Security Cleared
9 15 (5.84%) A+ Certification
9 15 (5.84%) DBS Check
10 12 (4.67%) DV Cleared
11 10 (3.89%) HND
12 6 (2.33%) MCSA
12 6 (2.33%) SC Cleared
13 1 (0.39%) CISSP
13 1 (0.39%) HNC
13 1 (0.39%) MCITP
13 1 (0.39%) NVQ Level 3
Quality Assurance & Compliance
1 8 (3.11%) SLA
2 3 (1.17%) GDPR
3 2 (0.78%) ISO/IEC 27001
System Software
1 113 (43.97%) Active Directory
2 28 (10.89%) VMware Infrastructure
3 17 (6.61%) Hyper-V
4 4 (1.56%) Virtual Desktop
5 3 (1.17%) Firmware
6 1 (0.39%) Docker
6 1 (0.39%) Microsoft Virtual Server
6 1 (0.39%) Virtual Servers
6 1 (0.39%) VMware ESXi
6 1 (0.39%) vSphere
Systems Management
1 37 (14.40%) Microsoft Intune
2 6 (2.33%) Jamf Pro
3 5 (1.95%) SCCM
3 5 (1.95%) SmoothWall
4 3 (1.17%) FortiGate
5 2 (0.78%) Ansible
6 1 (0.39%) Autotask
6 1 (0.39%) Kubernetes
6 1 (0.39%) Terraform
Vendors
1 168 (65.37%) Microsoft
2 50 (19.46%) Cisco
3 44 (17.12%) VMware
4 16 (6.23%) Google
4 16 (6.23%) Zoho
5 10 (3.89%) Meraki
6 6 (2.33%) CheckPoint
6 6 (2.33%) Fortinet
6 6 (2.33%) HP
7 5 (1.95%) Apple
7 5 (1.95%) Juniper
7 5 (1.95%) SonicWALL
8 4 (1.56%) Aruba
8 4 (1.56%) ServiceNow
8 4 (1.56%) Veeam
9 3 (1.17%) Remedy
9 3 (1.17%) Sophos
10 2 (0.78%) Avaya
10 2 (0.78%) BMC
10 2 (0.78%) McAfee