Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 80 123 174
Rank change year-on-year +43 +51 -44
Permanent jobs requiring a Support Engineer 2,250 1,738 1,579
As % of all permanent jobs advertised in the UK excluding London 3.21% 2.81% 2.24%
As % of the Job Titles category 3.39% 3.15% 2.34%
Number of salaries quoted 2,033 1,348 1,375
10th Percentile £24,000 £24,963 £22,500
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,000 £32,000 £31,500
Median % change year-on-year - +1.59% -
75th Percentile £40,000 £38,188 £38,750
90th Percentile £50,000 £46,625 £47,500
UK median annual salary £32,500 £33,500 £33,375
% change year-on-year -2.99% +0.37% -1.84%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,397 55,186 67,621
% of permanent jobs with a recognized job title 94.79% 89.30% 95.79%
Number of salaries quoted 47,063 31,277 42,902
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +26 671 £34,000 +7.94% 130
Midlands +72 403 £30,000 - 97
North of England +50 401 £30,000 -3.23% 106
South West +18 365 £33,000 +1.54% 83
West Midlands +82 226 £30,000 -7.69% 50
East of England +31 221 £31,000 -3.88% 53
Yorkshire +72 175 £32,500 +8.33% 31
East Midlands +34 172 £30,000 +7.14% 47
North West +8 171 £28,000 -8.77% 67
Scotland -47 88 £28,250 -14.39% 34
Wales +47 60 £28,290 -11.59% 14
North East +29 55 £32,500 -0.76% 10
Northern Ireland +29 32 £35,000 - 8
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,154 (51.29%) Windows
2 1,006 (44.71%) Microsoft
3 975 (43.33%) Microsoft 365
4 838 (37.24%) Active Directory
5 694 (30.84%) Social Skills
6 678 (30.13%) Azure
7 538 (23.91%) Windows Server
8 510 (22.67%) Customer Service
9 427 (18.98%) Problem-Solving
10 421 (18.71%) Firewall
11 388 (17.24%) VMware
12 339 (15.07%) ITIL
12 339 (15.07%) Windows 10
13 337 (14.98%) Microsoft Exchange
14 307 (13.64%) Microsoft Office
15 295 (13.11%) SharePoint
16 287 (12.76%) VMware Infrastructure
17 279 (12.40%) Hyper-V
18 263 (11.69%) SQL
19 254 (11.29%) Degree
19 254 (11.29%) Entra ID
20 252 (11.20%) Linux
21 244 (10.84%) Microsoft Intune
22 211 (9.38%) Driving Licence
23 206 (9.16%) DNS
24 201 (8.93%) Finance
25 197 (8.76%) Cisco
26 187 (8.31%) SQL Server
27 186 (8.27%) SLA
28 180 (8.00%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 337 (14.98%) Microsoft Exchange
2 295 (13.11%) SharePoint
3 27 (1.20%) IIS
4 22 (0.98%) Apache
5 16 (0.71%) Confluence
5 16 (0.71%) Exchange Server 2013
6 13 (0.58%) Exchange Server 2010
7 12 (0.53%) Exchange Server 2007
8 10 (0.44%) Tomcat
9 9 (0.40%) WebSphere
10 6 (0.27%) Exchange Server 2000
10 6 (0.27%) WordPress
11 5 (0.22%) SharePoint 2010
11 5 (0.22%) SharePoint 2013
12 4 (0.18%) JBoss
13 3 (0.13%) Jupyter
14 2 (0.089%) Blackberry Enterprise Server
14 2 (0.089%) CMS
14 2 (0.089%) Exchange Server 2003
14 2 (0.089%) Skype for Business
Applications
1 307 (13.64%) Microsoft Office
2 92 (4.09%) Microsoft Excel
3 38 (1.69%) Microsoft PowerPoint
4 8 (0.36%) Spreadsheet
5 4 (0.18%) Microsoft Project
6 3 (0.13%) AutoCAD
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.089%) Revit
8 1 (0.044%) MS Visio
Business Applications
1 5 (0.22%) Sage X3
2 4 (0.18%) Salesforce CRM
3 2 (0.089%) Dynamics CRM
3 2 (0.089%) Oracle Receivables
3 2 (0.089%) Remedy ITSM
4 1 (0.044%) Dynamics AX
4 1 (0.044%) Dynamics NAV
4 1 (0.044%) JDE EnterpriseOne
4 1 (0.044%) Payment Gateway
4 1 (0.044%) SAP ERP
Cloud Services
1 975 (43.33%) Microsoft 365
2 678 (30.13%) Azure
3 254 (11.29%) Entra ID
4 121 (5.38%) OneDrive
5 108 (4.80%) AWS
6 47 (2.09%) GCP
7 35 (1.56%) SaaS
8 30 (1.33%) Mimecast
9 29 (1.29%) Google Workspace
10 26 (1.16%) IaaS
11 22 (0.98%) Power Platform
12 18 (0.80%) PaaS
13 17 (0.76%) OpenShift
14 15 (0.67%) Dynamics 365
15 12 (0.53%) WhatsApp
16 10 (0.44%) Azure Sentinel
17 8 (0.36%) Power Automate
18 7 (0.31%) PowerApps
18 7 (0.31%) Serverless
19 6 (0.27%) Cloud Computing
Communications & Networking
1 421 (18.71%) Firewall
2 206 (9.16%) DNS
3 172 (7.64%) DHCP
4 161 (7.16%) WAN
5 153 (6.80%) TCP/IP
6 147 (6.53%) LAN
6 147 (6.53%) Wi-Fi
7 138 (6.13%) VPN
8 137 (6.09%) Wireless
9 119 (5.29%) VoIP
10 113 (5.02%) SAN
11 111 (4.93%) VLAN
12 71 (3.16%) Remote Desktop
13 59 (2.62%) Internet
14 46 (2.04%) Network Security
15 25 (1.11%) NAS
16 24 (1.07%) Broadband
17 23 (1.02%) Ethernet
18 19 (0.84%) OSPF
18 19 (0.84%) PBX
Database & Business Intelligence
1 187 (8.31%) SQL Server
2 62 (2.76%) MySQL
3 57 (2.53%) Amazon RDS
4 29 (1.29%) MongoDB
5 21 (0.93%) PostgreSQL
6 15 (0.67%) Relational Database
7 10 (0.44%) DB2
7 10 (0.44%) MariaDB
7 10 (0.44%) Power BI
8 5 (0.22%) Pentaho
9 4 (0.18%) Azure SQL Database
9 4 (0.18%) Oracle Database
10 3 (0.13%) GIS
10 3 (0.13%) Metabase
11 2 (0.089%) Crystal Reports
11 2 (0.089%) Oracle Reports
11 2 (0.089%) SQL Server Analysis Services
11 2 (0.089%) SQL Server Integration Services
11 2 (0.089%) SQL Server Reporting Services
11 2 (0.089%) SQLPlus
Development Applications
1 59 (2.62%) JIRA
2 17 (0.76%) IBM UrbanCode
3 14 (0.62%) Eclipse
4 6 (0.27%) Bitbucket
5 3 (0.13%) GitLab
5 3 (0.13%) Octopus Deploy
5 3 (0.13%) TeamCity
5 3 (0.13%) Visual Studio Code
6 2 (0.089%) Git
6 2 (0.089%) HP UFT
6 2 (0.089%) Hudson
6 2 (0.089%) IntelliJ
6 2 (0.089%) JMeter
6 2 (0.089%) LoadRunner
6 2 (0.089%) MSTest
6 2 (0.089%) Selenium
6 2 (0.089%) Team Foundation Server
6 2 (0.089%) Visual Studio
7 1 (0.044%) Gradle
7 1 (0.044%) Jenkins
General
1 694 (30.84%) Social Skills
2 201 (8.93%) Finance
3 151 (6.71%) Analytical Skills
4 139 (6.18%) Telecoms
5 126 (5.60%) Organisational Skills
6 124 (5.51%) Manufacturing
7 83 (3.69%) Law
8 55 (2.44%) Documentation Skills
9 48 (2.13%) Inclusion and Diversity
10 42 (1.87%) Electronics
11 41 (1.82%) Public Sector
11 41 (1.82%) Retail
12 38 (1.69%) Legal
13 37 (1.64%) Marketing
14 26 (1.16%) Banking
15 24 (1.07%) Military
16 22 (0.98%) Presentation Skills
17 18 (0.80%) Automotive
18 17 (0.76%) Games
19 15 (0.67%) Back Office
Libraries, Frameworks & Software Standards
1 42 (1.87%) REST
2 41 (1.82%) .NET
3 39 (1.73%) Web Services
4 34 (1.51%) SOAP
5 29 (1.29%) CSS
5 29 (1.29%) HTML
6 17 (0.76%) XML
7 13 (0.58%) Ajax
7 13 (0.58%) AngularJS
7 13 (0.58%) JDBC
7 13 (0.58%) ODBC
7 13 (0.58%) XHTML
8 11 (0.49%) Kafka
9 9 (0.40%) LAPP Stack
10 7 (0.31%) 802.1X
10 7 (0.31%) HTML5
11 6 (0.27%) COM
11 6 (0.27%) WebRTC
12 4 (0.18%) Cocoa
12 4 (0.18%) EDI
Miscellaneous
1 211 (9.38%) Driving Licence
2 62 (2.76%) Self-Motivation
3 55 (2.44%) Replication
4 48 (2.13%) Management Information System
5 47 (2.09%) Clustering
6 43 (1.91%) Data Centre
7 37 (1.64%) Public Cloud
8 35 (1.56%) Onboarding
9 31 (1.38%) Fat Client
9 31 (1.38%) Thin Client
10 29 (1.29%) Enterprise Storage
11 26 (1.16%) CCTV
11 26 (1.16%) Enterprise Software
12 21 (0.93%) iPhone
13 18 (0.80%) Smartphone
14 16 (0.71%) Client/Server
15 14 (0.62%) PKI
16 13 (0.58%) CMDB
16 13 (0.58%) iPad
17 11 (0.49%) Linux Command Line
Operating Systems
1 1,154 (51.29%) Windows
2 538 (23.91%) Windows Server
3 339 (15.07%) Windows 10
4 252 (11.20%) Linux
5 114 (5.07%) Mac OS
6 104 (4.62%) Windows Server 2012
7 90 (4.00%) Windows Server 2016
8 75 (3.33%) Windows Server 2019
9 62 (2.76%) Android
9 62 (2.76%) Windows 7
10 51 (2.27%) Apple iOS
11 37 (1.64%) Unix
12 33 (1.47%) AIX
13 31 (1.38%) Windows Server 2008
14 22 (0.98%) CentOS
15 20 (0.89%) Windows 8
16 16 (0.71%) Ubuntu
17 10 (0.44%) VMS
18 9 (0.40%) Debian
18 9 (0.40%) Mac OS X
Processes & Methodologies
1 510 (22.67%) Customer Service
2 427 (18.98%) Problem-Solving
3 339 (15.07%) ITIL
4 157 (6.98%) Infrastructure Engineering
5 105 (4.67%) Cybersecurity
6 103 (4.58%) Incident Management
7 95 (4.22%) Continuous Improvement
8 92 (4.09%) Service Delivery
9 89 (3.96%) Mentoring
10 86 (3.82%) Customer Experience
10 86 (3.82%) Service Management
11 84 (3.73%) Agile
12 82 (3.64%) Customer Requirements
13 78 (3.47%) Time Management
14 65 (2.89%) Problem Management
15 62 (2.76%) Project Delivery
16 59 (2.62%) Change Management
16 59 (2.62%) Computer Science
17 56 (2.49%) Break/Fix
18 55 (2.44%) Migration
Programming Languages
1 263 (11.69%) SQL
2 136 (6.04%) PowerShell
3 59 (2.62%) Java
3 59 (2.62%) Python
4 52 (2.31%) C#
5 38 (1.69%) VB
6 34 (1.51%) JavaScript
7 25 (1.11%) Bash
7 25 (1.11%) C
8 24 (1.07%) C++
9 18 (0.80%) PL/SQL
10 17 (0.76%) Groovy
11 14 (0.62%) Perl
12 9 (0.40%) ActionScript
12 9 (0.40%) Shell Script
13 8 (0.36%) PHP
14 7 (0.31%) T-SQL
15 5 (0.22%) VBA
16 4 (0.18%) VBScript
17 3 (0.13%) Apex Code
Qualifications
1 254 (11.29%) Degree
2 180 (8.00%) Microsoft Certification
3 168 (7.47%) Security Cleared
4 102 (4.53%) Cisco Certification
5 97 (4.31%) CCNA
6 92 (4.09%) SC Cleared
7 69 (3.07%) DBS Check
8 53 (2.36%) Computer Science Degree
9 50 (2.22%) A+ Certification
10 49 (2.18%) Network+ Certification
11 46 (2.04%) DV Cleared
12 45 (2.00%) MCP
13 42 (1.87%) ITIL Certification
14 36 (1.60%) Azure Certification
15 32 (1.42%) HNC
16 30 (1.33%) MCSE
17 20 (0.89%) BPSS Clearance
17 20 (0.89%) HND
17 20 (0.89%) MCITP
18 16 (0.71%) MCSA
Quality Assurance & Compliance
1 186 (8.27%) SLA
2 56 (2.49%) GDPR
3 19 (0.84%) Cyber Essentials
3 19 (0.84%) PCI DSS
4 11 (0.49%) ISO/IEC 27001
5 6 (0.27%) QA
6 3 (0.13%) Accessibility
7 2 (0.089%) ISO 14001
7 2 (0.089%) ISO 9001
7 2 (0.089%) NIST
8 1 (0.044%) GxP
System Software
1 838 (37.24%) Active Directory
2 287 (12.76%) VMware Infrastructure
3 279 (12.40%) Hyper-V
4 65 (2.89%) VMware ESXi
5 36 (1.60%) vSphere
6 25 (1.11%) Virtual Desktop
7 21 (0.93%) KVM
8 19 (0.84%) Firmware
9 18 (0.80%) Virtual Machines
10 17 (0.76%) XenApp
11 13 (0.58%) Terminal Services
12 11 (0.49%) Docker
13 9 (0.40%) OpenSSH
14 8 (0.36%) VMware Workstation
15 6 (0.27%) NFS
15 6 (0.27%) XenDesktop
16 5 (0.22%) Virtual Servers
16 5 (0.22%) VMware NSX
17 4 (0.18%) Citrix Hypervisor
18 3 (0.13%) GPFS
Systems Management
1 244 (10.84%) Microsoft Intune
2 118 (5.24%) SCCM
3 28 (1.24%) vCenter Server
4 22 (0.98%) Jamf Pro
5 20 (0.89%) Ansible
6 18 (0.80%) Terraform
7 17 (0.76%) Backup Exec
7 17 (0.76%) Progress Chef
8 13 (0.58%) Cisco CUCM
8 13 (0.58%) NetBackup
8 13 (0.58%) ServiceCenter
8 13 (0.58%) WMI
9 11 (0.49%) Grafana
10 10 (0.44%) Autotask
10 10 (0.44%) Failover Clustering
10 10 (0.44%) SCOM
11 9 (0.40%) IBM BigFix
11 9 (0.40%) PowerCLI
12 8 (0.36%) Microsoft Data Protection Manager
12 8 (0.36%) SCDPM
Vendors
1 1,006 (44.71%) Microsoft
2 388 (17.24%) VMware
3 197 (8.76%) Cisco
4 149 (6.62%) Citrix
5 118 (5.24%) Veeam
6 93 (4.13%) HP
7 92 (4.09%) Apple
8 69 (3.07%) Dell
9 67 (2.98%) Oracle
10 65 (2.89%) Sophos
11 59 (2.62%) Google
12 48 (2.13%) Meraki
13 47 (2.09%) IBM
14 32 (1.42%) Draytek
14 32 (1.42%) Fortinet
15 29 (1.29%) SAP
16 28 (1.24%) ConnectWise
17 27 (1.20%) Aruba
17 27 (1.20%) ServiceNow
17 27 (1.20%) Splunk