Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £37,500 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 85 81 130
Rank change year-on-year -4 +49 +60
Permanent jobs requiring a Support Engineer 1,285 2,292 1,584
As % of all permanent jobs advertised in the UK excluding London 3.24% 3.06% 2.76%
As % of the Job Titles category 3.59% 3.22% 3.10%
Number of salaries quoted 798 2,070 1,221
10th Percentile £25,750 £24,000 £25,000
25th Percentile £29,063 £26,250 £26,250
Median annual salary (50th Percentile) £37,500 £32,000 £32,000
Median % change year-on-year +17.19% +0.00% +1.59%
75th Percentile £44,750 £40,000 £38,750
90th Percentile £58,000 £50,000 £47,500
UK median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% -1.47%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,806 71,101 51,023
% of permanent jobs with a recognized job title 90.22% 94.94% 89.01%
Number of salaries quoted 18,138 50,103 29,550
10th Percentile £26,250 £26,750 £29,750
25th Percentile £36,750 £35,000 £38,750
Median annual salary (50th Percentile) £51,000 £50,000 £53,500
Median % change year-on-year +2.00% -6.54% +6.49%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 31 May 2025.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +28 460 £39,250 +30.83% 113
North West +55 369 £39,500 +41.07% 70
South East -11 343 £40,000 +15.94% 144
Midlands -31 209 £37,500 +25.00% 104
East of England -24 125 £37,500 +17.19% 61
West Midlands -12 118 £40,000 +31.15% 44
South West -20 105 £32,000 -1.54% 80
East Midlands -22 91 £37,500 +25.00% 59
Yorkshire -12 82 £31,000 -3.88% 30
Scotland +63 30 £30,000 +5.26% 29
Wales -6 11 £22,500 -19.34% 19
North East -5 9 £29,500 -9.23% 16
Northern Ireland +12 3 £55,000 +57.14% 9
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 31 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 561 (43.66%) Social Skills
2 476 (37.04%) Windows
3 469 (36.50%) Microsoft
4 412 (32.06%) Degree
5 341 (26.54%) Problem-Solving
6 335 (26.07%) Active Directory
7 313 (24.36%) Microsoft 365
8 284 (22.10%) BPSS Clearance
9 268 (20.86%) Stakeholder Engagement
10 239 (18.60%) Azure
11 201 (15.64%) Customer Service
12 165 (12.84%) Windows Server
13 158 (12.30%) Firewall
14 157 (12.22%) Driving Licence
15 139 (10.82%) VMware
16 138 (10.74%) Microsoft Exchange
17 135 (10.51%) Linux
18 129 (10.04%) Cisco
19 120 (9.34%) VMware Infrastructure
19 120 (9.34%) ITIL
20 114 (8.87%) IEC 61508
20 114 (8.87%) Def Stans
21 110 (8.56%) Security Cleared
22 108 (8.40%) WAN
23 105 (8.17%) DNS
24 102 (7.94%) PowerShell
25 98 (7.63%) LAN
25 98 (7.63%) Infrastructure Engineering
26 96 (7.47%) Microsoft Intune
27 92 (7.16%) SQL

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 138 (10.74%) Microsoft Exchange
2 82 (6.38%) SharePoint
3 14 (1.09%) IIS
4 11 (0.86%) Confluence
5 7 (0.54%) IBM Domino
6 4 (0.31%) Exchange Server 2013
6 4 (0.31%) Office Communications Server
6 4 (0.31%) Skype for Business
7 3 (0.23%) Exchange Server 2007
7 3 (0.23%) Exchange Server 2010
7 3 (0.23%) SharePoint Server
8 2 (0.16%) JOnAS
9 1 (0.078%) Apache
9 1 (0.078%) Apache Spark
9 1 (0.078%) CMS
9 1 (0.078%) SharePoint 2010
9 1 (0.078%) Tomcat
9 1 (0.078%) Umbraco
Applications
1 71 (5.53%) Microsoft Office
2 18 (1.40%) Microsoft Excel
3 14 (1.09%) AutoCAD
4 9 (0.70%) Chatbot
5 5 (0.39%) Autodesk Inventor
5 5 (0.39%) MS Visio
6 4 (0.31%) SOLIDWORKS
7 2 (0.16%) Microsoft PowerPoint
7 2 (0.16%) Microsoft Project
8 1 (0.078%) Weka
Business Applications
1 20 (1.56%) Teamcenter
2 9 (0.70%) Oracle Applications
2 9 (0.70%) Oracle EBS
3 4 (0.31%) Dynamics NAV
4 2 (0.16%) Oracle ERP
4 2 (0.16%) Salesforce CRM
4 2 (0.16%) SAP S/4HANA
5 1 (0.078%) Dynamics CRM
5 1 (0.078%) Remedy ITSM
Cloud Services
1 313 (24.36%) Microsoft 365
2 239 (18.60%) Azure
3 78 (6.07%) AWS
4 56 (4.36%) Entra ID
5 42 (3.27%) SaaS
6 30 (2.33%) Power Platform
7 20 (1.56%) OneDrive
8 18 (1.40%) GCP
9 14 (1.09%) Power Automate
10 10 (0.78%) Mimecast
11 8 (0.62%) Amazon CloudWatch
11 8 (0.62%) Amazon EC2
11 8 (0.62%) Amazon ECS
11 8 (0.62%) Amazon S3
11 8 (0.62%) AWS Lambda
11 8 (0.62%) Serverless
11 8 (0.62%) Virtual Private Cloud
12 7 (0.54%) Amazon ELB
12 7 (0.54%) Azure Storage
12 7 (0.54%) Cloud Computing
Communications & Networking
1 158 (12.30%) Firewall
2 108 (8.40%) WAN
3 105 (8.17%) DNS
4 98 (7.63%) LAN
5 81 (6.30%) DHCP
6 67 (5.21%) Broadband
7 62 (4.82%) VPN
8 55 (4.28%) SAN
9 45 (3.50%) VLAN
10 43 (3.35%) TCP/IP
11 40 (3.11%) Internet
12 36 (2.80%) Network Security
13 35 (2.72%) NAS
13 35 (2.72%) Wi-Fi
14 29 (2.26%) WLAN
15 26 (2.02%) Remote Desktop
16 21 (1.63%) SD-WAN
17 20 (1.56%) VoIP
17 20 (1.56%) VSAT
18 14 (1.09%) Cisco IOS
Database & Business Intelligence
1 54 (4.20%) SQL Server
2 26 (2.02%) Power BI
3 16 (1.25%) Amazon RDS
4 15 (1.17%) MySQL
5 8 (0.62%) DB2
6 4 (0.31%) Metabase
6 4 (0.31%) PostgreSQL
7 3 (0.23%) Azure SQL Database
8 2 (0.16%) Apache Cassandra
8 2 (0.16%) Big Data
8 2 (0.16%) NoSQL
9 1 (0.078%) Apache Hive
9 1 (0.078%) Elasticsearch
9 1 (0.078%) MariaDB
9 1 (0.078%) MongoDB
9 1 (0.078%) RDBMS
9 1 (0.078%) Relational Database
9 1 (0.078%) SQL Server Reporting Services
Development Applications
1 38 (2.96%) JIRA
2 10 (0.78%) Git
3 9 (0.70%) Jenkins
4 7 (0.54%) SQL Server Management Studio (SSMS)
4 7 (0.54%) Vagrant
5 2 (0.16%) JUnit
5 2 (0.16%) LabVIEW
5 2 (0.16%) Sonatype Nexus
6 1 (0.078%) ClearCase
6 1 (0.078%) ClearQuest
6 1 (0.078%) Rational DOORS
6 1 (0.078%) Visual Studio
General
1 561 (43.66%) Social Skills
2 62 (4.82%) Manufacturing
3 57 (4.44%) Inclusion and Diversity
4 54 (4.20%) Analytical Skills
5 43 (3.35%) Telecoms
6 40 (3.11%) Finance
7 35 (2.72%) Organisational Skills
8 29 (2.26%) Retail
9 28 (2.18%) Public Sector
10 19 (1.48%) Presentation Skills
11 15 (1.17%) Electronics
12 13 (1.01%) Advertising
13 10 (0.78%) Legal
14 9 (0.70%) Aerospace
14 9 (0.70%) Marketing
15 8 (0.62%) Automotive
15 8 (0.62%) Law
15 8 (0.62%) Local Government
16 7 (0.54%) Back Office
17 6 (0.47%) Games
Libraries, Frameworks & Software Standards
1 11 (0.86%) Middleware
2 10 (0.78%) .NET
3 9 (0.70%) Oracle Fusion
4 5 (0.39%) Spring
5 3 (0.23%) AngularJS
5 3 (0.23%) EDI
5 3 (0.23%) Spring Boot
6 2 (0.16%) HTML
6 2 (0.16%) React
6 2 (0.16%) Software Packaging
6 2 (0.16%) XML
7 1 (0.078%) 802.1X
7 1 (0.078%) JSON
7 1 (0.078%) Kafka
7 1 (0.078%) ModSecurity
7 1 (0.078%) SAP Basis
7 1 (0.078%) ServiceStack
7 1 (0.078%) WSH
Miscellaneous
1 157 (12.22%) Driving Licence
2 79 (6.15%) Management Information System
3 42 (3.27%) Self-Motivation
4 41 (3.19%) Onboarding
5 27 (2.10%) Data Centre
6 26 (2.02%) Clustering
7 19 (1.48%) Replication
8 18 (1.40%) Mobile App
9 17 (1.32%) Satnav
10 14 (1.09%) Video Conferencing
11 9 (0.70%) Linux Command Line
11 9 (0.70%) PKI
12 8 (0.62%) Social Media
13 6 (0.47%) EPoS
13 6 (0.47%) Legacy Systems
13 6 (0.47%) Life Science
13 6 (0.47%) Private Cloud
14 5 (0.39%) Blackberry
14 5 (0.39%) Enterprise Storage
14 5 (0.39%) Renewable Energy
Operating Systems
1 476 (37.04%) Windows
2 165 (12.84%) Windows Server
3 135 (10.51%) Linux
4 85 (6.61%) Windows 10
5 80 (6.23%) Windows Server 2012
6 57 (4.44%) Mac OS
7 41 (3.19%) Android
8 40 (3.11%) Windows Server 2016
9 35 (2.72%) Windows Server 2019
10 16 (1.25%) Apple iOS
10 16 (1.25%) VMS
11 13 (1.01%) Windows 7
12 5 (0.39%) Windows Server 2003
12 5 (0.39%) Windows Server 2008
13 4 (0.31%) Unix
14 2 (0.16%) Mac OS X
15 1 (0.078%) AIX
15 1 (0.078%) Debian
15 1 (0.078%) Red Hat Enterprise Linux
15 1 (0.078%) Ubuntu
Processes & Methodologies
1 341 (26.54%) Problem-Solving
2 268 (20.86%) Stakeholder Engagement
3 201 (15.64%) Customer Service
4 120 (9.34%) ITIL
5 98 (7.63%) Infrastructure Engineering
6 88 (6.85%) Mentoring
7 82 (6.38%) Proactive Monitoring
8 75 (5.84%) Continuous Improvement
9 71 (5.53%) Coaching
10 69 (5.37%) CRM
11 68 (5.29%) Proactive Maintenance
12 65 (5.06%) Broadcast Engineering
12 65 (5.06%) Computer Science
12 65 (5.06%) Post-Production
12 65 (5.06%) Procure-to-Pay
13 46 (3.58%) High Availability
14 43 (3.35%) Asset Management
14 43 (3.35%) Incident Management
15 42 (3.27%) Kalman Filter
16 39 (3.04%) Migration
Programming Languages
1 102 (7.94%) PowerShell
2 92 (7.16%) SQL
3 38 (2.96%) Python
4 20 (1.56%) Java
5 14 (1.09%) PL/SQL
6 12 (0.93%) Bash
7 8 (0.62%) Shell Script
7 8 (0.62%) T-SQL
8 6 (0.47%) Groovy
9 4 (0.31%) C++
9 4 (0.31%) JavaScript
10 3 (0.23%) MATLAB
10 3 (0.23%) Perl
10 3 (0.23%) R
11 2 (0.16%) C#
12 1 (0.078%) Go
12 1 (0.078%) Progress 4GL
12 1 (0.078%) VB
12 1 (0.078%) VBScript
Qualifications
1 412 (32.06%) Degree
2 284 (22.10%) BPSS Clearance
3 110 (8.56%) Security Cleared
4 91 (7.08%) Microsoft Certification
5 82 (6.38%) Cisco Certification
6 76 (5.91%) SC Cleared
7 74 (5.76%) CCNA
8 58 (4.51%) MCP
9 45 (3.50%) HND
10 43 (3.35%) A+ Certification
11 42 (3.27%) Computer Science Degree
11 42 (3.27%) MCSE
12 39 (3.04%) DV Cleared
13 38 (2.96%) CCNP
14 28 (2.18%) HNC
14 28 (2.18%) LPIC
15 27 (2.10%) JNCIA
16 26 (2.02%) DBS Check
17 21 (1.63%) MCSA
18 7 (0.54%) CCIE
Quality Assurance & Compliance
1 114 (8.87%) Def Stans
1 114 (8.87%) IEC 61508
2 37 (2.88%) SLA
3 11 (0.86%) GDPR
4 10 (0.78%) Cyber Essentials
5 8 (0.62%) PCI DSS
5 8 (0.62%) Sarbanes-Oxley
6 6 (0.47%) ISO/IEC 27001
7 5 (0.39%) COSHH
8 2 (0.16%) Accessibility
8 2 (0.16%) Cyber Essentials PLUS
8 2 (0.16%) ISO 9000
8 2 (0.16%) QA
9 1 (0.078%) Data Quality
9 1 (0.078%) NIST
System Software
1 335 (26.07%) Active Directory
2 120 (9.34%) VMware Infrastructure
3 86 (6.69%) Hyper-V
4 20 (1.56%) vSphere
5 19 (1.48%) Docker
5 19 (1.48%) VMware ESXi
6 16 (1.25%) XenApp
7 13 (1.01%) Terminal Services
7 13 (1.01%) Virtual Desktop
8 8 (0.62%) BitLocker
9 7 (0.54%) Microsoft App-V
10 6 (0.47%) DFS Replication
11 4 (0.31%) ISA Server
11 4 (0.31%) Virtual Machines
12 3 (0.23%) Firmware
13 2 (0.16%) Virtual Servers
14 1 (0.078%) Microsoft Virtual Server
Systems Management
1 96 (7.47%) Microsoft Intune
2 23 (1.79%) Ansible
3 21 (1.63%) Kubernetes
3 21 (1.63%) SCCM
4 18 (1.40%) vCenter Server
5 13 (1.01%) Grafana
5 13 (1.01%) Puppet
5 13 (1.01%) Terraform
5 13 (1.01%) vMotion
6 12 (0.93%) Prometheus
7 8 (0.62%) Proxmox
8 7 (0.54%) Backup Exec
8 7 (0.54%) Nagios
9 6 (0.47%) PowerCLI
9 6 (0.47%) vRealize
10 5 (0.39%) FortiGate
10 5 (0.39%) Jamf Pro
10 5 (0.39%) SmoothWall
11 4 (0.31%) Autotask
12 3 (0.23%) Control-M
Vendors
1 469 (36.50%) Microsoft
2 139 (10.82%) VMware
3 129 (10.04%) Cisco
4 65 (5.06%) Sun
5 52 (4.05%) Siemens
6 46 (3.58%) Citrix
7 41 (3.19%) Meraki
8 39 (3.04%) HP
9 29 (2.26%) Google
9 29 (2.26%) ServiceNow
10 27 (2.10%) Juniper
11 25 (1.95%) SAP
12 23 (1.79%) SonicWALL
13 22 (1.71%) Dell
14 21 (1.63%) CheckPoint
14 21 (1.63%) Salesforce
15 19 (1.48%) Oracle
15 19 (1.48%) Veeam
16 18 (1.40%) Zoho
17 16 (1.25%) Apple