Support Engineer Job Trends in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £35,000 per year, according to job vacancies posted during the 6 months leading to 7 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Jun 2026
Same period 2025 Same period 2024
Rank 44 93 77
Rank change year-on-year +49 -16 +41
Permanent jobs requiring a Support Engineer 2,214 994 2,327
As % of all permanent jobs in the UK excluding London 3.32% 3.35% 3.09%
As % of the Job Titles category 3.52% 3.77% 3.25%
Number of salaries quoted 1,811 776 2,094
10th Percentile £27,000 £25,750 £24,000
25th Percentile £30,000 £29,000 £26,250
Median annual salary (50th Percentile) £35,000 £36,000 £32,250
Median % change year-on-year -2.78% +11.63% +0.78%
75th Percentile £43,000 £45,813 £40,000
90th Percentile £48,750 £58,000 £50,000
UK median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 62,975 26,396 71,609
% of permanent jobs with a recognized job title 94.40% 89.08% 94.97%
Number of salaries quoted 42,900 14,137 51,523
10th Percentile £30,000 £27,000 £26,750
25th Percentile £36,250 £35,000 £35,000
Median annual salary (50th Percentile) £50,000 £50,500 £50,000
Median % change year-on-year -0.99% +1.00% -6.54%
75th Percentile £70,000 £67,250 £63,750
90th Percentile £85,000 £80,000 £76,250
UK median annual salary £55,000 £57,500 £52,500
% change year-on-year -4.35% +9.52% -12.50%

Support Engineer
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Support Engineer job vacancy trend in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

Salary distribution trend for Support Engineer job vacancies in the UK excluding London.

Salary distribution trend for Support Engineer job vacancies in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 7 June 2026.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 7 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +89 570 £35,000 +6.87% 64
South East +20 547 £35,000 -12.50% 84
Midlands +5 363 £32,500 -14.47% 36
North West +85 306 £35,000 -11.39% 37
East of England +54 288 £35,000 -6.67% 38
Yorkshire +33 220 £35,000 +14.75% 21
South West +13 219 £33,500 +4.69% 31
West Midlands +11 199 £34,400 -14.00% 14
East Midlands +10 160 £30,000 -20.00% 22
Scotland +76 132 £30,000 - 22
Northern Ireland +8 51 £40,000 -27.27% 8
North East -8 44 £40,000 +35.59% 8
Wales -9 43 £45,000 +100.00% 3
Channel Islands - 1 £100,000 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 7 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 715 (32.29%) Microsoft
2 652 (29.45%) Microsoft 365
3 621 (28.05%) Windows
4 545 (24.62%) Problem-Solving
5 481 (21.73%) Active Directory
6 409 (18.47%) Customer Service
7 395 (17.84%) Azure
8 277 (12.51%) Entra ID
9 274 (12.38%) Windows Server
10 234 (10.57%) Firewall
11 223 (10.07%) Continuous Improvement
12 201 (9.08%) ITIL
13 196 (8.85%) Microsoft Office
14 194 (8.76%) Windows 10
15 189 (8.54%) Microsoft Intune
16 188 (8.49%) Degree
17 167 (7.54%) Cybersecurity
18 165 (7.45%) Microsoft Exchange
19 162 (7.32%) SharePoint
20 152 (6.87%) VMware
21 151 (6.82%) DNS
22 148 (6.68%) Security Cleared
22 148 (6.68%) VPN
23 142 (6.41%) SLA
24 136 (6.14%) Hyper-V
25 121 (5.47%) LAN
26 120 (5.42%) SQL
26 120 (5.42%) VMware Infrastructure
27 119 (5.37%) WAN
28 113 (5.10%) SC Cleared

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 165 (7.45%) Microsoft Exchange
2 162 (7.32%) SharePoint
3 23 (1.04%) IIS
4 16 (0.72%) Confluence
5 13 (0.59%) Exchange Server 2007
5 13 (0.59%) Exchange Server 2010
5 13 (0.59%) Exchange Server 2013
6 1 (0.045%) CMS
6 1 (0.045%) JBoss
6 1 (0.045%) Mendix
6 1 (0.045%) OpenStack
6 1 (0.045%) Red Hat Fuse
Applications
1 196 (8.85%) Microsoft Office
2 32 (1.45%) Microsoft Excel
3 7 (0.32%) Adobe Illustrator
4 6 (0.27%) Microsoft Project
4 6 (0.27%) Photoshop
5 3 (0.14%) Adobe After Effects
5 3 (0.14%) Adobe Premiere
5 3 (0.14%) Camtasia
6 2 (0.090%) Microsoft PowerPoint
7 1 (0.045%) Acrobat
7 1 (0.045%) AutoCAD
7 1 (0.045%) MS Visio
Business Applications
1 7 (0.32%) Dynamics NAV
1 7 (0.32%) NetSuite
2 5 (0.23%) Q-Pulse
3 3 (0.14%) Oracle EBS
4 2 (0.090%) Markit EDM
5 1 (0.045%) Dynamics CRM
5 1 (0.045%) iTrent
5 1 (0.045%) Sage X3
5 1 (0.045%) Shopify
Cloud Services
1 652 (29.45%) Microsoft 365
2 395 (17.84%) Azure
3 277 (12.51%) Entra ID
4 74 (3.34%) SaaS
5 69 (3.12%) AWS
6 51 (2.30%) OneDrive
7 43 (1.94%) Google Workspace
8 23 (1.04%) Mimecast
9 16 (0.72%) Power Platform
10 13 (0.59%) IaaS
11 11 (0.50%) PaaS
12 9 (0.41%) Azure DevOps
13 8 (0.36%) Microsoft Copilot
13 8 (0.36%) Nutanix
14 7 (0.32%) Azure Sentinel
14 7 (0.32%) GCP
14 7 (0.32%) Serverless
15 6 (0.27%) Amazon EC2
15 6 (0.27%) Power Automate
16 5 (0.23%) Amazon EKS
Communications & Networking
1 234 (10.57%) Firewall
2 151 (6.82%) DNS
3 148 (6.68%) VPN
4 121 (5.47%) LAN
5 119 (5.37%) WAN
6 112 (5.06%) DHCP
7 107 (4.83%) Wi-Fi
8 79 (3.57%) VoIP
9 70 (3.16%) Wireless
10 54 (2.44%) VLAN
11 48 (2.17%) TCP/IP
12 15 (0.68%) WLAN
13 14 (0.63%) Network Security
13 14 (0.63%) Remote Desktop
13 14 (0.63%) SD-WAN
13 14 (0.63%) Unified Communications
14 11 (0.50%) Internet
15 10 (0.45%) SAN
16 8 (0.36%) HTTP
16 8 (0.36%) SSL
Database & Business Intelligence
1 45 (2.03%) SQL Server
2 16 (0.72%) Azure SQL Database
3 10 (0.45%) MySQL
4 7 (0.32%) Amazon RDS
4 7 (0.32%) PostgreSQL
5 6 (0.27%) Power BI
5 6 (0.27%) Relational Database
6 4 (0.18%) MongoDB
6 4 (0.18%) RDBMS
7 2 (0.090%) Data Warehouse
8 1 (0.045%) Crystal Reports
8 1 (0.045%) SQL Server Integration Services
8 1 (0.045%) SQL Server Reporting Services
Development Applications
1 62 (2.80%) JIRA
2 5 (0.23%) Jenkins
2 5 (0.23%) JUnit
2 5 (0.23%) SQL Server Management Studio (SSMS)
3 4 (0.18%) Browser DevTools
3 4 (0.18%) GitLab
3 4 (0.18%) JMeter
3 4 (0.18%) Mockito
4 1 (0.045%) Carbide.c++
4 1 (0.045%) Git
General
1 607 (27.42%) Social Skills
2 135 (6.10%) Manufacturing
3 85 (3.84%) Organisational Skills
4 83 (3.75%) Analytical Skills
5 67 (3.03%) Electronics
6 59 (2.66%) Finance
7 55 (2.48%) Telecoms
8 51 (2.30%) Back Office
9 42 (1.90%) Retail
10 41 (1.85%) Public Sector
11 40 (1.81%) Legal
12 37 (1.67%) Marketing
13 35 (1.58%) Advertising
14 28 (1.26%) Multimedia
15 20 (0.90%) Law
16 17 (0.77%) Documentation Skills
17 13 (0.59%) Automotive
18 11 (0.50%) Games
18 11 (0.50%) Inclusion and Diversity
19 10 (0.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 20 (0.90%) JSON
2 19 (0.86%) HTML
3 18 (0.81%) .NET
4 16 (0.72%) CSS
5 9 (0.41%) Web Services
6 7 (0.32%) jQuery
6 7 (0.32%) XML
7 5 (0.23%) Apache Camel
7 5 (0.23%) FreeSWITCH
7 5 (0.23%) REST
7 5 (0.23%) Spring
7 5 (0.23%) Spring Boot
8 4 (0.18%) ActiveMQ
8 4 (0.18%) AngularJS
8 4 (0.18%) Hibernate
8 4 (0.18%) OpenTelemetry
8 4 (0.18%) WireMock
9 3 (0.14%) HTML5
9 3 (0.14%) LDAP
9 3 (0.14%) Middleware
Miscellaneous
1 282 (12.74%) Driving Licence
2 96 (4.34%) Self-Motivation
3 63 (2.85%) Onboarding
4 31 (1.40%) Data Centre
5 30 (1.36%) CCTV
6 26 (1.17%) FMCG
7 25 (1.13%) Renewable Energy
8 22 (0.99%) Management Information System
9 20 (0.90%) CMDB
10 13 (0.59%) Public Cloud
11 12 (0.54%) IoT
11 12 (0.54%) NHS
11 12 (0.54%) Robotics
12 11 (0.50%) Analytical Mindset
12 11 (0.50%) Client/Server
13 9 (0.41%) Hybrid Cloud
13 9 (0.41%) PKI
13 9 (0.41%) Security Posture
13 9 (0.41%) Smart Home
14 8 (0.36%) iPhone
Operating Systems
1 621 (28.05%) Windows
2 274 (12.38%) Windows Server
3 194 (8.76%) Windows 10
4 92 (4.16%) Linux
5 72 (3.25%) Mac OS
6 35 (1.58%) Windows Server 2019
7 33 (1.49%) Windows Server 2016
8 32 (1.45%) Android
9 22 (0.99%) Apple iOS
10 17 (0.77%) Windows 7
11 16 (0.72%) Windows Server 2012
12 11 (0.50%) CentOS
12 11 (0.50%) VMS
12 11 (0.50%) Windows 8
13 9 (0.41%) Ubuntu
14 8 (0.36%) Red Hat Enterprise Linux
15 6 (0.27%) Windows Server 2008
16 5 (0.23%) Debian
17 3 (0.14%) SUSE
18 2 (0.090%) AIX
Processes & Methodologies
1 545 (24.62%) Problem-Solving
2 409 (18.47%) Customer Service
3 223 (10.07%) Continuous Improvement
4 201 (9.08%) ITIL
5 167 (7.54%) Cybersecurity
6 108 (4.88%) Customer Experience
7 101 (4.56%) Root Cause Analysis
8 97 (4.38%) Infrastructure Engineering
9 84 (3.79%) Mentoring
10 80 (3.61%) Service Delivery
11 78 (3.52%) Project Delivery
12 73 (3.30%) Disaster Recovery
13 63 (2.85%) Ticket Management
14 57 (2.57%) Software Deployment
15 56 (2.53%) Analytics
15 56 (2.53%) Time Management
16 55 (2.48%) Incident Management
16 55 (2.48%) Patch Management
17 54 (2.44%) ITSM
18 52 (2.35%) Remote Monitoring and Management
Programming Languages
1 120 (5.42%) SQL
2 103 (4.65%) PowerShell
3 38 (1.72%) Python
4 18 (0.81%) JavaScript
5 15 (0.68%) C#
5 15 (0.68%) R
6 14 (0.63%) Ladder Logic
7 12 (0.54%) PHP
8 11 (0.50%) Bash
9 8 (0.36%) Perl
10 7 (0.32%) Java
11 6 (0.27%) DCL
11 6 (0.27%) Tcl
12 5 (0.23%) Shell Script
12 5 (0.23%) T-SQL
12 5 (0.23%) VB
13 4 (0.18%) Bicep
13 4 (0.18%) C++
14 3 (0.14%) VBA
14 3 (0.14%) VBScript
Qualifications
1 188 (8.49%) Degree
2 148 (6.68%) Security Cleared
3 113 (5.10%) SC Cleared
4 62 (2.80%) DBS Check
5 53 (2.39%) Microsoft Certification
6 48 (2.17%) CTC Cleared
6 48 (2.17%) HNC
7 32 (1.45%) HND
8 20 (0.90%) Azure Certification
8 20 (0.90%) CCNA
8 20 (0.90%) Cisco Certification
8 20 (0.90%) Network+ Certification
9 19 (0.86%) A+ Certification
10 18 (0.81%) DV Cleared
11 11 (0.50%) BPSS Clearance
12 10 (0.45%) CompTIA Security+
13 8 (0.36%) Computer Science Degree
14 7 (0.32%) City & Guilds
14 7 (0.32%) ITIL Certification
14 7 (0.32%) PMP
Quality Assurance & Compliance
1 142 (6.41%) SLA
2 57 (2.57%) Cyber Essentials
3 45 (2.03%) ISO/IEC 27001
4 24 (1.08%) GDPR
5 17 (0.77%) Cyber Essentials PLUS
6 16 (0.72%) QA
7 13 (0.59%) ISO 9001
8 11 (0.50%) GMP
9 9 (0.41%) PCI DSS
10 7 (0.32%) Accessibility
11 6 (0.27%) NEBOSH
12 5 (0.23%) COSHH
12 5 (0.23%) PMO
13 3 (0.14%) Data Quality
13 3 (0.14%) NIST
14 2 (0.090%) SOC 2
15 1 (0.045%) ISO 22301
System Software
1 481 (21.73%) Active Directory
2 136 (6.14%) Hyper-V
3 120 (5.42%) VMware Infrastructure
4 32 (1.45%) Virtual Desktop
5 17 (0.77%) BitLocker
6 16 (0.72%) Docker
7 10 (0.45%) VMware ESXi
8 8 (0.36%) VMware Workstation
9 6 (0.27%) Virtual Machines
9 6 (0.27%) vSphere
10 5 (0.23%) Terminal Services
11 4 (0.18%) VMware NSX
12 3 (0.14%) Microsoft Virtual Server
12 3 (0.14%) Virtual Servers
13 1 (0.045%) Firmware
13 1 (0.045%) Oracle RAC
13 1 (0.045%) Terminal Server
Systems Management
1 189 (8.54%) Microsoft Intune
2 41 (1.85%) SCCM
3 12 (0.54%) Jamf Pro
3 12 (0.54%) Proxmox
3 12 (0.54%) Systems Management Server (SMS)
4 11 (0.50%) Ansible
5 10 (0.45%) Terraform
6 9 (0.41%) Autotask
7 7 (0.32%) Active Directory Federation Services
8 6 (0.27%) Cisco CUCM
8 6 (0.27%) Kubernetes
8 6 (0.27%) Single Sign-On
8 6 (0.27%) WSUS
9 4 (0.18%) Kibana
10 3 (0.14%) Failover Clustering
10 3 (0.14%) FortiGate
11 2 (0.090%) Netcool
12 1 (0.045%) Oracle Enterprise Manager
12 1 (0.045%) Oracle RMAN
Vendors
1 715 (32.29%) Microsoft
2 152 (6.87%) VMware
3 111 (5.01%) Cisco
4 49 (2.21%) Google
5 38 (1.72%) Apple
6 34 (1.54%) Fortinet
7 31 (1.40%) Veeam
8 28 (1.26%) Fujitsu
8 28 (1.26%) Virgin Media
9 27 (1.22%) Meraki
10 22 (0.99%) Dell
11 20 (0.90%) CrowdStrike
12 17 (0.77%) McAfee
12 17 (0.77%) Ubiquiti
13 16 (0.72%) Adobe
13 16 (0.72%) HP
14 14 (0.63%) Salesforce
14 14 (0.63%) ServiceNow
15 13 (0.59%) Citrix
15 13 (0.59%) Sophos