Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £37,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 90 79 126
Rank change year-on-year -11 +47 +57
Permanent jobs requiring a Support Engineer 1,241 2,269 1,619
As % of all permanent jobs advertised in the UK excluding London 3.19% 3.08% 2.77%
As % of the Job Titles category 3.53% 3.25% 3.11%
Number of salaries quoted 766 2,058 1,250
10th Percentile £25,750 £24,000 £25,000
25th Percentile £29,000 £26,250 £26,250
Median annual salary (50th Percentile) £37,000 £32,000 £32,000
Median % change year-on-year +15.62% +0.00% +1.59%
75th Percentile £43,750 £40,000 £38,750
90th Percentile £57,500 £50,000 £47,500
UK median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% -1.47%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,130 69,905 52,029
% of permanent jobs with a recognized job title 90.34% 94.92% 89.13%
Number of salaries quoted 17,680 49,398 29,909
10th Percentile £26,500 £26,750 £29,750
25th Percentile £37,438 £35,000 £38,750
Median annual salary (50th Percentile) £51,399 £50,000 £53,500
Median % change year-on-year +2.80% -6.54% +6.63%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 28 May 2025.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +26 455 £39,500 +31.67% 301
North West +55 365 £39,500 +41.07% 159
South East -14 334 £37,500 +8.70% 428
Midlands -39 192 £37,500 +25.00% 281
East of England -22 119 £37,500 +19.05% 206
West Midlands -14 108 £39,000 +30.00% 134
South West -24 100 £32,000 -1.54% 181
East Midlands -24 84 £37,500 +25.00% 130
Yorkshire -9 82 £31,000 -3.88% 102
Scotland +63 28 £30,000 +5.26% 60
Wales 0 11 £22,500 -19.34% 46
North East -6 8 £30,000 -7.69% 42
Northern Ireland +13 3 £55,000 +57.14% 27
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 28 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 543 (43.76%) Social Skills
2 461 (37.15%) Windows
3 457 (36.83%) Microsoft
4 399 (32.15%) Degree
5 331 (26.67%) Problem-Solving
6 323 (26.03%) Active Directory
7 303 (24.42%) Microsoft 365
8 284 (22.88%) BPSS Clearance
9 268 (21.60%) Stakeholder Engagement
10 231 (18.61%) Azure
11 197 (15.87%) Customer Service
12 159 (12.81%) Windows Server
13 150 (12.09%) Firewall
14 145 (11.68%) Driving Licence
15 133 (10.72%) VMware
16 131 (10.56%) Linux
16 131 (10.56%) Microsoft Exchange
17 126 (10.15%) Cisco
18 119 (9.59%) ITIL
19 114 (9.19%) VMware Infrastructure
19 114 (9.19%) IEC 61508
19 114 (9.19%) Def Stans
20 104 (8.38%) WAN
21 103 (8.30%) DNS
21 103 (8.30%) Security Cleared
22 96 (7.74%) PowerShell
23 94 (7.57%) LAN
24 92 (7.41%) Infrastructure Engineering
25 91 (7.33%) Microsoft Intune
26 90 (7.25%) SQL

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 131 (10.56%) Microsoft Exchange
2 79 (6.37%) SharePoint
3 14 (1.13%) IIS
4 8 (0.64%) Confluence
5 7 (0.56%) IBM Domino
6 3 (0.24%) Exchange Server 2013
6 3 (0.24%) Office Communications Server
6 3 (0.24%) Skype for Business
7 2 (0.16%) Exchange Server 2007
7 2 (0.16%) Exchange Server 2010
7 2 (0.16%) JOnAS
7 2 (0.16%) SharePoint Server
8 1 (0.081%) Apache
8 1 (0.081%) Apache Spark
8 1 (0.081%) CMS
8 1 (0.081%) SharePoint 2010
8 1 (0.081%) Tomcat
8 1 (0.081%) Umbraco
Applications
1 66 (5.32%) Microsoft Office
2 16 (1.29%) Microsoft Excel
3 11 (0.89%) AutoCAD
4 9 (0.73%) Chatbot
5 5 (0.40%) MS Visio
6 4 (0.32%) Autodesk Inventor
7 3 (0.24%) SOLIDWORKS
8 2 (0.16%) Microsoft PowerPoint
9 1 (0.081%) Microsoft Project
9 1 (0.081%) Weka
Business Applications
1 20 (1.61%) Teamcenter
2 9 (0.73%) Oracle Applications
2 9 (0.73%) Oracle EBS
3 4 (0.32%) Dynamics NAV
4 2 (0.16%) SAP S/4HANA
5 1 (0.081%) Dynamics CRM
5 1 (0.081%) Oracle ERP
5 1 (0.081%) Remedy ITSM
5 1 (0.081%) Salesforce CRM
Cloud Services
1 303 (24.42%) Microsoft 365
2 231 (18.61%) Azure
3 72 (5.80%) AWS
4 54 (4.35%) Entra ID
5 42 (3.38%) SaaS
6 30 (2.42%) Power Platform
7 19 (1.53%) OneDrive
8 18 (1.45%) GCP
9 14 (1.13%) Power Automate
10 10 (0.81%) Mimecast
11 8 (0.64%) Amazon ECS
11 8 (0.64%) AWS Lambda
11 8 (0.64%) Serverless
12 7 (0.56%) Azure Storage
12 7 (0.56%) Cloud Computing
13 6 (0.48%) Dynamics 365
13 6 (0.48%) OpenShift
14 5 (0.40%) Amazon CloudWatch
14 5 (0.40%) PaaS
14 5 (0.40%) Virtual Private Cloud
Communications & Networking
1 150 (12.09%) Firewall
2 104 (8.38%) WAN
3 103 (8.30%) DNS
4 94 (7.57%) LAN
5 80 (6.45%) DHCP
6 67 (5.40%) Broadband
7 62 (5.00%) VPN
8 53 (4.27%) SAN
9 44 (3.55%) VLAN
10 42 (3.38%) TCP/IP
11 39 (3.14%) Internet
12 36 (2.90%) Network Security
13 34 (2.74%) NAS
13 34 (2.74%) Wi-Fi
14 29 (2.34%) WLAN
15 25 (2.01%) Remote Desktop
16 21 (1.69%) SD-WAN
17 20 (1.61%) VoIP
18 19 (1.53%) VSAT
19 14 (1.13%) Wireless
Database & Business Intelligence
1 53 (4.27%) SQL Server
2 26 (2.10%) Power BI
3 15 (1.21%) MySQL
4 13 (1.05%) Amazon RDS
5 8 (0.64%) DB2
6 4 (0.32%) Metabase
7 3 (0.24%) Azure SQL Database
7 3 (0.24%) PostgreSQL
8 2 (0.16%) Apache Cassandra
8 2 (0.16%) Big Data
8 2 (0.16%) NoSQL
9 1 (0.081%) Apache Hive
9 1 (0.081%) Elasticsearch
9 1 (0.081%) MariaDB
9 1 (0.081%) MongoDB
9 1 (0.081%) RDBMS
9 1 (0.081%) Relational Database
9 1 (0.081%) SQL Server Reporting Services
Development Applications
1 33 (2.66%) JIRA
2 7 (0.56%) Git
2 7 (0.56%) SQL Server Management Studio (SSMS)
3 6 (0.48%) Jenkins
4 4 (0.32%) Vagrant
5 2 (0.16%) JUnit
5 2 (0.16%) LabVIEW
6 1 (0.081%) ClearCase
6 1 (0.081%) ClearQuest
6 1 (0.081%) Rational DOORS
6 1 (0.081%) Sonatype Nexus
6 1 (0.081%) Visual Studio
General
1 543 (43.76%) Social Skills
2 58 (4.67%) Manufacturing
3 54 (4.35%) Inclusion and Diversity
4 52 (4.19%) Analytical Skills
5 43 (3.46%) Telecoms
6 38 (3.06%) Finance
7 35 (2.82%) Organisational Skills
8 28 (2.26%) Retail
9 25 (2.01%) Public Sector
10 18 (1.45%) Presentation Skills
11 15 (1.21%) Electronics
12 13 (1.05%) Advertising
13 9 (0.73%) Legal
13 9 (0.73%) Marketing
14 8 (0.64%) Aerospace
14 8 (0.64%) Local Government
15 7 (0.56%) Automotive
15 7 (0.56%) Back Office
15 7 (0.56%) Law
16 6 (0.48%) Games
Libraries, Frameworks & Software Standards
1 11 (0.89%) Middleware
2 10 (0.81%) .NET
3 9 (0.73%) Oracle Fusion
4 5 (0.40%) Spring
5 3 (0.24%) AngularJS
5 3 (0.24%) EDI
5 3 (0.24%) Spring Boot
6 2 (0.16%) React
6 2 (0.16%) Software Packaging
6 2 (0.16%) XML
7 1 (0.081%) 802.1X
7 1 (0.081%) HTML
7 1 (0.081%) JSON
7 1 (0.081%) Kafka
7 1 (0.081%) ModSecurity
7 1 (0.081%) SAP Basis
7 1 (0.081%) ServiceStack
7 1 (0.081%) WSH
Miscellaneous
1 145 (11.68%) Driving Licence
2 80 (6.45%) Management Information System
3 42 (3.38%) Self-Motivation
4 40 (3.22%) Onboarding
5 26 (2.10%) Clustering
5 26 (2.10%) Data Centre
6 18 (1.45%) Mobile App
7 17 (1.37%) Satnav
8 15 (1.21%) Replication
9 14 (1.13%) Video Conferencing
10 9 (0.73%) Linux Command Line
10 9 (0.73%) PKI
11 8 (0.64%) Social Media
12 6 (0.48%) EPoS
12 6 (0.48%) Legacy Systems
12 6 (0.48%) Life Science
12 6 (0.48%) Private Cloud
13 5 (0.40%) Enterprise Software
13 5 (0.40%) Enterprise Storage
13 5 (0.40%) Renewable Energy
Operating Systems
1 461 (37.15%) Windows
2 159 (12.81%) Windows Server
3 131 (10.56%) Linux
4 84 (6.77%) Windows 10
5 80 (6.45%) Windows Server 2012
6 55 (4.43%) Mac OS
7 41 (3.30%) Android
8 39 (3.14%) Windows Server 2016
9 33 (2.66%) Windows Server 2019
10 16 (1.29%) Apple iOS
11 13 (1.05%) VMS
11 13 (1.05%) Windows 7
12 5 (0.40%) Windows Server 2008
13 4 (0.32%) Unix
13 4 (0.32%) Windows Server 2003
14 2 (0.16%) Mac OS X
15 1 (0.081%) AIX
15 1 (0.081%) Debian
15 1 (0.081%) Red Hat Enterprise Linux
15 1 (0.081%) Ubuntu
Processes & Methodologies
1 331 (26.67%) Problem-Solving
2 268 (21.60%) Stakeholder Engagement
3 197 (15.87%) Customer Service
4 119 (9.59%) ITIL
5 92 (7.41%) Infrastructure Engineering
6 86 (6.93%) Mentoring
7 80 (6.45%) Proactive Monitoring
8 71 (5.72%) Coaching
9 69 (5.56%) Continuous Improvement
10 68 (5.48%) Proactive Maintenance
11 67 (5.40%) CRM
12 65 (5.24%) Broadcast Engineering
12 65 (5.24%) Post-Production
12 65 (5.24%) Procure-to-Pay
13 63 (5.08%) Computer Science
14 44 (3.55%) High Availability
15 42 (3.38%) Incident Management
16 41 (3.30%) Asset Management
16 41 (3.30%) Kalman Filter
17 38 (3.06%) Cybersecurity
Programming Languages
1 96 (7.74%) PowerShell
2 90 (7.25%) SQL
3 36 (2.90%) Python
4 20 (1.61%) Java
5 14 (1.13%) PL/SQL
6 12 (0.97%) Bash
7 8 (0.64%) Shell Script
7 8 (0.64%) T-SQL
8 4 (0.32%) C++
9 3 (0.24%) Groovy
9 3 (0.24%) JavaScript
9 3 (0.24%) MATLAB
9 3 (0.24%) Perl
9 3 (0.24%) R
10 2 (0.16%) C#
11 1 (0.081%) Go
11 1 (0.081%) Progress 4GL
11 1 (0.081%) VB
11 1 (0.081%) VBScript
Qualifications
1 399 (32.15%) Degree
2 284 (22.88%) BPSS Clearance
3 103 (8.30%) Security Cleared
4 88 (7.09%) Microsoft Certification
5 80 (6.45%) Cisco Certification
6 72 (5.80%) CCNA
7 70 (5.64%) SC Cleared
8 57 (4.59%) MCP
9 42 (3.38%) A+ Certification
9 42 (3.38%) HND
10 41 (3.30%) MCSE
11 40 (3.22%) Computer Science Degree
12 38 (3.06%) CCNP
12 38 (3.06%) DV Cleared
13 28 (2.26%) LPIC
14 27 (2.18%) HNC
15 26 (2.10%) DBS Check
15 26 (2.10%) JNCIA
16 20 (1.61%) MCSA
17 7 (0.56%) CCIE
Quality Assurance & Compliance
1 114 (9.19%) Def Stans
1 114 (9.19%) IEC 61508
2 35 (2.82%) SLA
3 11 (0.89%) GDPR
4 10 (0.81%) Cyber Essentials
5 8 (0.64%) PCI DSS
5 8 (0.64%) Sarbanes-Oxley
6 5 (0.40%) COSHH
6 5 (0.40%) ISO/IEC 27001
7 2 (0.16%) Accessibility
7 2 (0.16%) Cyber Essentials PLUS
7 2 (0.16%) ISO 9000
7 2 (0.16%) QA
8 1 (0.081%) Data Quality
8 1 (0.081%) NIST
System Software
1 323 (26.03%) Active Directory
2 114 (9.19%) VMware Infrastructure
3 82 (6.61%) Hyper-V
4 20 (1.61%) vSphere
5 19 (1.53%) Docker
5 19 (1.53%) VMware ESXi
6 15 (1.21%) XenApp
7 13 (1.05%) Terminal Services
7 13 (1.05%) Virtual Desktop
8 8 (0.64%) BitLocker
9 7 (0.56%) Microsoft App-V
10 4 (0.32%) Virtual Machines
11 3 (0.24%) DFS Replication
11 3 (0.24%) Firmware
11 3 (0.24%) ISA Server
12 2 (0.16%) Virtual Servers
13 1 (0.081%) Microsoft Virtual Server
Systems Management
1 91 (7.33%) Microsoft Intune
2 20 (1.61%) Ansible
2 20 (1.61%) Kubernetes
2 20 (1.61%) SCCM
3 18 (1.45%) vCenter Server
4 13 (1.05%) Puppet
4 13 (1.05%) vMotion
5 10 (0.81%) Terraform
6 9 (0.73%) Grafana
6 9 (0.73%) Prometheus
7 8 (0.64%) Proxmox
8 7 (0.56%) Nagios
9 6 (0.48%) Backup Exec
9 6 (0.48%) PowerCLI
9 6 (0.48%) vRealize
10 5 (0.40%) FortiGate
10 5 (0.40%) Jamf Pro
10 5 (0.40%) SmoothWall
11 3 (0.24%) Autotask
11 3 (0.24%) Control-M
Vendors
1 457 (36.83%) Microsoft
2 133 (10.72%) VMware
3 126 (10.15%) Cisco
4 65 (5.24%) Sun
5 46 (3.71%) Siemens
6 45 (3.63%) Citrix
7 40 (3.22%) Meraki
8 37 (2.98%) HP
9 29 (2.34%) Google
10 25 (2.01%) ServiceNow
11 23 (1.85%) Juniper
12 22 (1.77%) SAP
12 22 (1.77%) SonicWALL
13 21 (1.69%) Dell
14 20 (1.61%) CheckPoint
14 20 (1.61%) Salesforce
15 18 (1.45%) Zoho
16 17 (1.37%) Oracle
16 17 (1.37%) Veeam
17 16 (1.29%) Apple