Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,000 per year according to job vacancies posted during the 6 months to 27 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 May 2024
Same period 2023 Same period 2022
Rank 79 126 183
Rank change year-on-year +47 +57 -51
Permanent jobs requiring a Support Engineer 2,269 1,619 1,556
As % of all permanent jobs advertised in the UK excluding London 3.08% 2.77% 2.12%
As % of the Job Titles category 3.25% 3.11% 2.21%
Number of salaries quoted 2,058 1,250 1,372
10th Percentile £24,000 £25,000 £22,750
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,000 £32,000 £31,500
Median % change year-on-year +0.00% +1.59% -
75th Percentile £40,000 £38,750 £40,000
90th Percentile £50,000 £47,500 £49,875
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 69,899 52,023 70,286
% of permanent jobs with a recognized job title 94.91% 89.12% 95.67%
Number of salaries quoted 49,392 29,903 42,846
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,173
Median % change year-on-year -6.54% +6.63% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 27 May 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 27 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +19 639 £34,500 +9.52% 223
Midlands +62 430 £30,000 +3.45% 84
North of England +50 419 £30,000 -2.74% 117
South West +21 367 £32,500 +1.56% 87
West Midlands +72 235 £30,000 -6.98% 44
East of England +24 221 £31,500 -1.35% 83
East Midlands +30 190 £30,000 +9.09% 37
North West +14 179 £28,000 -8.77% 66
Yorkshire +61 178 £32,250 +14.16% 38
Scotland -46 89 £28,500 -13.64% 49
North East +39 62 £32,500 -5.80% 13
Wales +35 59 £27,895 -7.02% 11
Northern Ireland +33 34 £35,000 -4.76% 10
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,131 (49.85%) Windows
2 1,006 (44.34%) Microsoft
3 968 (42.66%) Microsoft 365
4 828 (36.49%) Active Directory
5 697 (30.72%) Azure
6 689 (30.37%) Social Skills
7 539 (23.75%) Windows Server
8 488 (21.51%) Customer Service
9 430 (18.95%) Firewall
10 428 (18.86%) Problem-Solving
11 389 (17.14%) VMware
12 333 (14.68%) Microsoft Exchange
13 332 (14.63%) ITIL
14 320 (14.10%) Windows 10
15 302 (13.31%) SharePoint
16 294 (12.96%) Microsoft Office
17 289 (12.74%) Hyper-V
18 282 (12.43%) VMware Infrastructure
19 275 (12.12%) SQL
20 258 (11.37%) Entra ID
21 253 (11.15%) Microsoft Intune
22 252 (11.11%) Degree
23 231 (10.18%) Linux
24 220 (9.70%) Driving Licence
25 201 (8.86%) Finance
26 197 (8.68%) SLA
27 196 (8.64%) DNS
28 190 (8.37%) SQL Server
29 183 (8.07%) Cisco
30 167 (7.36%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 333 (14.68%) Microsoft Exchange
2 302 (13.31%) SharePoint
3 28 (1.23%) IIS
4 22 (0.97%) Apache
5 16 (0.71%) Exchange Server 2013
6 13 (0.57%) Confluence
6 13 (0.57%) Exchange Server 2010
7 12 (0.53%) Exchange Server 2007
8 9 (0.40%) WebSphere
9 7 (0.31%) SharePoint 2010
9 7 (0.31%) SharePoint 2013
10 6 (0.26%) Exchange Server 2000
10 6 (0.26%) Tomcat
10 6 (0.26%) WordPress
11 4 (0.18%) JBoss
12 3 (0.13%) Jupyter
12 3 (0.13%) Skype for Business
13 2 (0.088%) Blackberry Enterprise Server
13 2 (0.088%) Exchange Server 2003
14 1 (0.044%) Site Server
Applications
1 294 (12.96%) Microsoft Office
2 91 (4.01%) Microsoft Excel
3 37 (1.63%) Microsoft PowerPoint
4 7 (0.31%) Spreadsheet
5 4 (0.18%) Microsoft Project
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.088%) AutoCAD
7 2 (0.088%) MS Visio
7 2 (0.088%) Revit
Business Applications
1 5 (0.22%) Sage X3
1 5 (0.22%) Salesforce CRM
2 3 (0.13%) Dynamics CRM
3 2 (0.088%) Oracle Receivables
4 1 (0.044%) Dynamics AX
4 1 (0.044%) Dynamics NAV
4 1 (0.044%) JDE EnterpriseOne
4 1 (0.044%) Remedy ITSM
Cloud Services
1 968 (42.66%) Microsoft 365
2 697 (30.72%) Azure
3 258 (11.37%) Entra ID
4 124 (5.46%) OneDrive
5 110 (4.85%) AWS
6 45 (1.98%) GCP
7 38 (1.67%) SaaS
8 31 (1.37%) IaaS
9 28 (1.23%) Google Workspace
10 27 (1.19%) Mimecast
11 23 (1.01%) Power Platform
12 21 (0.93%) Dynamics 365
12 21 (0.93%) PaaS
13 17 (0.75%) OpenShift
14 10 (0.44%) Azure Sentinel
15 9 (0.40%) WhatsApp
16 8 (0.35%) Cloud Computing
16 8 (0.35%) Power Automate
17 7 (0.31%) PowerApps
18 6 (0.26%) Serverless
Communications & Networking
1 430 (18.95%) Firewall
2 196 (8.64%) DNS
3 160 (7.05%) DHCP
4 156 (6.88%) Wi-Fi
5 153 (6.74%) TCP/IP
6 147 (6.48%) WAN
7 143 (6.30%) VPN
8 126 (5.55%) LAN
8 126 (5.55%) Wireless
9 120 (5.29%) VoIP
10 118 (5.20%) SAN
11 98 (4.32%) VLAN
12 69 (3.04%) Remote Desktop
13 67 (2.95%) Internet
14 47 (2.07%) Network Security
15 26 (1.15%) NAS
16 22 (0.97%) Ethernet
17 21 (0.93%) PBX
18 18 (0.79%) LTE
19 17 (0.75%) Broadband
Database & Business Intelligence
1 190 (8.37%) SQL Server
2 57 (2.51%) MySQL
3 55 (2.42%) Amazon RDS
4 22 (0.97%) PostgreSQL
5 21 (0.93%) MongoDB
6 14 (0.62%) Relational Database
7 10 (0.44%) DB2
7 10 (0.44%) MariaDB
8 7 (0.31%) Power BI
9 5 (0.22%) Pentaho
10 4 (0.18%) Azure SQL Database
10 4 (0.18%) GIS
10 4 (0.18%) Oracle Database
11 3 (0.13%) Metabase
12 2 (0.088%) Crystal Reports
12 2 (0.088%) Oracle Reports
12 2 (0.088%) SQL Server Analysis Services
12 2 (0.088%) SQL Server Integration Services
12 2 (0.088%) SQL Server Reporting Services
Development Applications
1 61 (2.69%) JIRA
2 17 (0.75%) IBM UrbanCode
3 14 (0.62%) Eclipse
4 6 (0.26%) Bitbucket
5 3 (0.13%) GitLab
5 3 (0.13%) Octopus Deploy
5 3 (0.13%) TeamCity
5 3 (0.13%) Visual Studio Code
6 2 (0.088%) Git
6 2 (0.088%) HP UFT
6 2 (0.088%) Hudson
6 2 (0.088%) IntelliJ
6 2 (0.088%) JMeter
6 2 (0.088%) LoadRunner
6 2 (0.088%) MSTest
6 2 (0.088%) Selenium
6 2 (0.088%) Team Foundation Server
6 2 (0.088%) Visual Studio
7 1 (0.044%) Gradle
7 1 (0.044%) Jenkins
General
1 689 (30.37%) Social Skills
2 201 (8.86%) Finance
3 147 (6.48%) Analytical Skills
4 141 (6.21%) Telecoms
5 130 (5.73%) Manufacturing
6 117 (5.16%) Organisational Skills
7 87 (3.83%) Law
8 56 (2.47%) Documentation Skills
9 48 (2.12%) Electronics
10 45 (1.98%) Public Sector
11 41 (1.81%) Inclusion and Diversity
11 41 (1.81%) Retail
12 39 (1.72%) Marketing
13 31 (1.37%) Legal
14 27 (1.19%) Military
15 22 (0.97%) Banking
15 22 (0.97%) Presentation Skills
16 18 (0.79%) Automotive
16 18 (0.79%) Games
17 15 (0.66%) Back Office
Libraries, Frameworks & Software Standards
1 47 (2.07%) .NET
2 42 (1.85%) REST
3 40 (1.76%) Web Services
4 34 (1.50%) HTML
4 34 (1.50%) SOAP
5 33 (1.45%) CSS
6 19 (0.84%) XML
7 13 (0.57%) Ajax
7 13 (0.57%) AngularJS
7 13 (0.57%) JDBC
7 13 (0.57%) ODBC
7 13 (0.57%) XHTML
8 10 (0.44%) Kafka
9 9 (0.40%) LAPP Stack
10 8 (0.35%) HTML5
11 7 (0.31%) 802.1X
12 6 (0.26%) COM
13 5 (0.22%) jQuery
13 5 (0.22%) JSON
13 5 (0.22%) React
Miscellaneous
1 220 (9.70%) Driving Licence
2 58 (2.56%) Self-Motivation
3 57 (2.51%) Replication
4 52 (2.29%) Clustering
5 45 (1.98%) Data Centre
6 40 (1.76%) Management Information System
7 39 (1.72%) Onboarding
8 32 (1.41%) Enterprise Storage
8 32 (1.41%) Public Cloud
9 31 (1.37%) Fat Client
9 31 (1.37%) Thin Client
10 27 (1.19%) Enterprise Software
11 24 (1.06%) CCTV
12 21 (0.93%) Smartphone
13 18 (0.79%) iPhone
14 16 (0.71%) Client/Server
15 15 (0.66%) PKI
16 13 (0.57%) CMDB
16 13 (0.57%) iPad
17 12 (0.53%) Linux Command Line
Operating Systems
1 1,131 (49.85%) Windows
2 539 (23.75%) Windows Server
3 320 (14.10%) Windows 10
4 231 (10.18%) Linux
5 111 (4.89%) Mac OS
5 111 (4.89%) Windows Server 2012
6 91 (4.01%) Windows Server 2016
7 76 (3.35%) Windows Server 2019
8 60 (2.64%) Android
9 57 (2.51%) Windows 7
10 53 (2.34%) Apple iOS
11 33 (1.45%) AIX
11 33 (1.45%) Unix
12 30 (1.32%) Windows Server 2008
13 23 (1.01%) CentOS
14 19 (0.84%) Windows 8
15 16 (0.71%) Ubuntu
16 14 (0.62%) Mac OS X
17 10 (0.44%) Debian
17 10 (0.44%) VMS
Processes & Methodologies
1 488 (21.51%) Customer Service
2 428 (18.86%) Problem-Solving
3 332 (14.63%) ITIL
4 164 (7.23%) Infrastructure Engineering
5 104 (4.58%) Cybersecurity
6 98 (4.32%) Incident Management
7 94 (4.14%) Continuous Improvement
8 90 (3.97%) Customer Experience
9 87 (3.83%) Mentoring
10 85 (3.75%) Service Management
11 84 (3.70%) Customer Requirements
12 81 (3.57%) Service Delivery
13 79 (3.48%) Agile
14 78 (3.44%) Time Management
15 63 (2.78%) Computer Science
16 60 (2.64%) Project Delivery
17 57 (2.51%) Break/Fix
18 53 (2.34%) Migration
19 52 (2.29%) OO
20 51 (2.25%) Change Management
Programming Languages
1 275 (12.12%) SQL
2 121 (5.33%) PowerShell
3 58 (2.56%) C#
4 57 (2.51%) Java
5 49 (2.16%) Python
6 41 (1.81%) VB
7 37 (1.63%) JavaScript
8 25 (1.10%) C
9 22 (0.97%) C++
10 17 (0.75%) Groovy
11 15 (0.66%) Bash
12 14 (0.62%) Perl
12 14 (0.62%) PL/SQL
13 12 (0.53%) ActionScript
14 9 (0.40%) T-SQL
15 8 (0.35%) Shell Script
16 7 (0.31%) PHP
17 5 (0.22%) VBA
18 4 (0.18%) VBScript
19 3 (0.13%) Apex Code
Qualifications
1 252 (11.11%) Degree
2 167 (7.36%) Microsoft Certification
3 152 (6.70%) Security Cleared
4 82 (3.61%) SC Cleared
5 73 (3.22%) Cisco Certification
6 70 (3.09%) CCNA
6 70 (3.09%) DBS Check
7 53 (2.34%) Computer Science Degree
8 45 (1.98%) ITIL Certification
9 44 (1.94%) A+ Certification
9 44 (1.94%) MCP
10 39 (1.72%) DV Cleared
11 35 (1.54%) Azure Certification
12 34 (1.50%) Network+ Certification
13 32 (1.41%) HNC
14 30 (1.32%) MCSE
15 20 (0.88%) BPSS Clearance
15 20 (0.88%) HND
16 18 (0.79%) MCSA
17 12 (0.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 197 (8.68%) SLA
2 55 (2.42%) GDPR
3 19 (0.84%) PCI DSS
4 18 (0.79%) Cyber Essentials
5 11 (0.48%) ISO/IEC 27001
6 6 (0.26%) QA
7 4 (0.18%) Accessibility
8 2 (0.088%) ISO 14001
8 2 (0.088%) ISO 9001
8 2 (0.088%) NIST
9 1 (0.044%) GxP
System Software
1 828 (36.49%) Active Directory
2 289 (12.74%) Hyper-V
3 282 (12.43%) VMware Infrastructure
4 58 (2.56%) VMware ESXi
5 41 (1.81%) vSphere
6 25 (1.10%) Virtual Desktop
7 24 (1.06%) XenApp
8 22 (0.97%) KVM
9 18 (0.79%) Virtual Machines
10 17 (0.75%) Firmware
11 13 (0.57%) Terminal Services
12 12 (0.53%) OpenSSH
13 10 (0.44%) Docker
13 10 (0.44%) XenDesktop
14 8 (0.35%) VMware Workstation
15 6 (0.26%) NFS
16 5 (0.22%) Virtual Servers
16 5 (0.22%) VMware NSX
17 4 (0.18%) Citrix Hypervisor
18 2 (0.088%) GPFS
Systems Management
1 253 (11.15%) Microsoft Intune
2 122 (5.38%) SCCM
3 23 (1.01%) Jamf Pro
4 21 (0.93%) vCenter Server
5 17 (0.75%) Ansible
5 17 (0.75%) Backup Exec
5 17 (0.75%) Progress Chef
5 17 (0.75%) Terraform
6 13 (0.57%) Cisco CUCM
6 13 (0.57%) NetBackup
6 13 (0.57%) ServiceCenter
6 13 (0.57%) WMI
7 12 (0.53%) IBM BigFix
7 12 (0.53%) PowerCLI
8 10 (0.44%) Autotask
8 10 (0.44%) Failover Clustering
8 10 (0.44%) Grafana
8 10 (0.44%) SCOM
9 8 (0.35%) Microsoft Data Protection Manager
9 8 (0.35%) SCDPM
Vendors
1 1,006 (44.34%) Microsoft
2 389 (17.14%) VMware
3 183 (8.07%) Cisco
4 158 (6.96%) Citrix
5 120 (5.29%) Veeam
6 93 (4.10%) Apple
7 89 (3.92%) HP
8 69 (3.04%) Oracle
9 68 (3.00%) Dell
10 64 (2.82%) Sophos
11 63 (2.78%) Google
12 50 (2.20%) IBM
13 48 (2.12%) Meraki
14 33 (1.45%) Fortinet
15 32 (1.41%) Draytek
16 30 (1.32%) SAP
17 28 (1.23%) ConnectWise
18 26 (1.15%) Aruba
18 26 (1.15%) Salesforce
18 26 (1.15%) Splunk