Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £37,000 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 88 79 129
Rank change year-on-year -9 +50 +58
Permanent jobs requiring a Support Engineer 1,252 2,276 1,607
As % of all permanent jobs advertised in the UK excluding London 3.21% 3.08% 2.77%
As % of the Job Titles category 3.56% 3.24% 3.11%
Number of salaries quoted 774 2,059 1,238
10th Percentile £25,750 £24,000 £25,000
25th Percentile £29,000 £26,250 £26,250
Median annual salary (50th Percentile) £37,000 £32,000 £32,000
Median % change year-on-year +15.63% - +1.59%
75th Percentile £43,750 £40,000 £38,750
90th Percentile £57,500 £50,000 £47,500
UK median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% -1.47%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,218 70,245 51,745
% of permanent jobs with a recognized job title 90.32% 94.92% 89.08%
Number of salaries quoted 17,732 49,603 29,711
10th Percentile £26,500 £26,750 £29,750
25th Percentile £37,000 £35,000 £38,750
Median annual salary (50th Percentile) £51,000 £50,000 £53,500
Median % change year-on-year +2.00% -6.54% +6.63%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 29 May 2025.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +30 455 £39,500 +31.67% 287
North West +56 365 £39,500 +41.07% 150
South East -11 335 £37,500 +8.70% 402
Midlands -35 197 £37,500 +25.00% 273
East of England -25 121 £37,500 +19.05% 199
West Midlands -13 112 £39,000 +30.00% 134
South West -25 101 £32,000 -1.54% 179
East Midlands -28 85 £37,500 +25.00% 122
Yorkshire -12 82 £31,000 -4.62% 99
Scotland +65 30 £30,000 +5.26% 64
Wales -2 11 £22,500 -19.34% 48
North East -8 8 £30,000 -7.69% 41
Northern Ireland +13 3 £55,000 +57.14% 24
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 29 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 547 (43.69%) Social Skills
2 466 (37.22%) Windows
3 462 (36.90%) Microsoft
4 404 (32.27%) Degree
5 332 (26.52%) Problem-Solving
6 327 (26.12%) Active Directory
7 306 (24.44%) Microsoft 365
8 284 (22.68%) BPSS Clearance
9 268 (21.41%) Stakeholder Engagement
10 232 (18.53%) Azure
11 199 (15.89%) Customer Service
12 160 (12.78%) Windows Server
13 152 (12.14%) Firewall
14 147 (11.74%) Driving Licence
15 135 (10.78%) VMware
16 133 (10.62%) Microsoft Exchange
17 132 (10.54%) Linux
18 126 (10.06%) Cisco
19 118 (9.42%) ITIL
20 116 (9.27%) VMware Infrastructure
21 114 (9.11%) IEC 61508
21 114 (9.11%) Def Stans
22 105 (8.39%) Security Cleared
22 105 (8.39%) WAN
23 104 (8.31%) DNS
24 97 (7.75%) PowerShell
25 95 (7.59%) LAN
25 95 (7.59%) Infrastructure Engineering
26 91 (7.27%) Microsoft Certification
26 91 (7.27%) Microsoft Intune

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 133 (10.62%) Microsoft Exchange
2 79 (6.31%) SharePoint
3 14 (1.12%) IIS
4 9 (0.72%) Confluence
5 7 (0.56%) IBM Domino
6 3 (0.24%) Exchange Server 2013
6 3 (0.24%) Office Communications Server
6 3 (0.24%) Skype for Business
7 2 (0.16%) Exchange Server 2007
7 2 (0.16%) Exchange Server 2010
7 2 (0.16%) JOnAS
7 2 (0.16%) SharePoint Server
8 1 (0.080%) Apache
8 1 (0.080%) Apache Spark
8 1 (0.080%) CMS
8 1 (0.080%) SharePoint 2010
8 1 (0.080%) Tomcat
8 1 (0.080%) Umbraco
Applications
1 67 (5.35%) Microsoft Office
2 16 (1.28%) Microsoft Excel
3 12 (0.96%) AutoCAD
4 9 (0.72%) Chatbot
5 5 (0.40%) MS Visio
6 4 (0.32%) Autodesk Inventor
7 3 (0.24%) SOLIDWORKS
8 2 (0.16%) Microsoft PowerPoint
9 1 (0.080%) Microsoft Project
9 1 (0.080%) Weka
Business Applications
1 20 (1.60%) Teamcenter
2 9 (0.72%) Oracle Applications
2 9 (0.72%) Oracle EBS
3 4 (0.32%) Dynamics NAV
4 2 (0.16%) SAP S/4HANA
5 1 (0.080%) Dynamics CRM
5 1 (0.080%) Oracle ERP
5 1 (0.080%) Remedy ITSM
5 1 (0.080%) Salesforce CRM
Cloud Services
1 306 (24.44%) Microsoft 365
2 232 (18.53%) Azure
3 74 (5.91%) AWS
4 54 (4.31%) Entra ID
5 42 (3.35%) SaaS
6 30 (2.40%) Power Platform
7 19 (1.52%) OneDrive
8 18 (1.44%) GCP
9 14 (1.12%) Power Automate
10 10 (0.80%) Mimecast
11 8 (0.64%) Amazon ECS
11 8 (0.64%) AWS Lambda
11 8 (0.64%) Serverless
12 7 (0.56%) Azure Storage
12 7 (0.56%) Cloud Computing
13 6 (0.48%) Amazon CloudWatch
13 6 (0.48%) Amazon EC2
13 6 (0.48%) Amazon S3
13 6 (0.48%) OpenShift
13 6 (0.48%) Virtual Private Cloud
Communications & Networking
1 152 (12.14%) Firewall
2 105 (8.39%) WAN
3 104 (8.31%) DNS
4 95 (7.59%) LAN
5 81 (6.47%) DHCP
6 67 (5.35%) Broadband
7 62 (4.95%) VPN
8 54 (4.31%) SAN
9 44 (3.51%) VLAN
10 43 (3.43%) TCP/IP
11 39 (3.12%) Internet
12 36 (2.88%) Network Security
13 35 (2.80%) NAS
14 34 (2.72%) Wi-Fi
15 29 (2.32%) WLAN
16 26 (2.08%) Remote Desktop
17 21 (1.68%) SD-WAN
18 20 (1.60%) VoIP
18 20 (1.60%) VSAT
19 14 (1.12%) Wireless
Database & Business Intelligence
1 54 (4.31%) SQL Server
2 26 (2.08%) Power BI
3 15 (1.20%) MySQL
4 14 (1.12%) Amazon RDS
5 8 (0.64%) DB2
6 4 (0.32%) Metabase
7 3 (0.24%) Azure SQL Database
7 3 (0.24%) PostgreSQL
8 2 (0.16%) Apache Cassandra
8 2 (0.16%) Big Data
8 2 (0.16%) NoSQL
9 1 (0.080%) Apache Hive
9 1 (0.080%) Elasticsearch
9 1 (0.080%) MariaDB
9 1 (0.080%) MongoDB
9 1 (0.080%) RDBMS
9 1 (0.080%) Relational Database
9 1 (0.080%) SQL Server Reporting Services
Development Applications
1 35 (2.80%) JIRA
2 8 (0.64%) Git
3 7 (0.56%) Jenkins
3 7 (0.56%) SQL Server Management Studio (SSMS)
4 5 (0.40%) Vagrant
5 2 (0.16%) JUnit
5 2 (0.16%) LabVIEW
6 1 (0.080%) ClearCase
6 1 (0.080%) ClearQuest
6 1 (0.080%) Rational DOORS
6 1 (0.080%) Sonatype Nexus
6 1 (0.080%) Visual Studio
General
1 547 (43.69%) Social Skills
2 59 (4.71%) Manufacturing
3 55 (4.39%) Inclusion and Diversity
4 52 (4.15%) Analytical Skills
5 43 (3.43%) Telecoms
6 39 (3.12%) Finance
7 35 (2.80%) Organisational Skills
8 28 (2.24%) Retail
9 27 (2.16%) Public Sector
10 18 (1.44%) Presentation Skills
11 15 (1.20%) Electronics
12 13 (1.04%) Advertising
13 9 (0.72%) Legal
13 9 (0.72%) Marketing
14 8 (0.64%) Aerospace
14 8 (0.64%) Law
14 8 (0.64%) Local Government
15 7 (0.56%) Automotive
15 7 (0.56%) Back Office
16 6 (0.48%) Games
Libraries, Frameworks & Software Standards
1 11 (0.88%) Middleware
2 10 (0.80%) .NET
3 9 (0.72%) Oracle Fusion
4 5 (0.40%) Spring
5 3 (0.24%) AngularJS
5 3 (0.24%) EDI
5 3 (0.24%) Spring Boot
6 2 (0.16%) React
6 2 (0.16%) Software Packaging
6 2 (0.16%) XML
7 1 (0.080%) 802.1X
7 1 (0.080%) HTML
7 1 (0.080%) JSON
7 1 (0.080%) Kafka
7 1 (0.080%) ModSecurity
7 1 (0.080%) SAP Basis
7 1 (0.080%) ServiceStack
7 1 (0.080%) WSH
Miscellaneous
1 147 (11.74%) Driving Licence
2 80 (6.39%) Management Information System
3 42 (3.35%) Self-Motivation
4 40 (3.19%) Onboarding
5 26 (2.08%) Clustering
5 26 (2.08%) Data Centre
6 18 (1.44%) Mobile App
7 17 (1.36%) Satnav
8 16 (1.28%) Replication
9 14 (1.12%) Video Conferencing
10 9 (0.72%) Linux Command Line
10 9 (0.72%) PKI
11 8 (0.64%) Social Media
12 6 (0.48%) EPoS
12 6 (0.48%) Legacy Systems
12 6 (0.48%) Life Science
12 6 (0.48%) Private Cloud
13 5 (0.40%) Enterprise Software
13 5 (0.40%) Enterprise Storage
13 5 (0.40%) Renewable Energy
Operating Systems
1 466 (37.22%) Windows
2 160 (12.78%) Windows Server
3 132 (10.54%) Linux
4 85 (6.79%) Windows 10
5 80 (6.39%) Windows Server 2012
6 55 (4.39%) Mac OS
7 41 (3.27%) Android
8 39 (3.12%) Windows Server 2016
9 33 (2.64%) Windows Server 2019
10 16 (1.28%) Apple iOS
11 14 (1.12%) VMS
12 13 (1.04%) Windows 7
13 5 (0.40%) Windows Server 2008
14 4 (0.32%) Unix
14 4 (0.32%) Windows Server 2003
15 2 (0.16%) Mac OS X
16 1 (0.080%) AIX
16 1 (0.080%) Debian
16 1 (0.080%) Red Hat Enterprise Linux
16 1 (0.080%) Ubuntu
Processes & Methodologies
1 332 (26.52%) Problem-Solving
2 268 (21.41%) Stakeholder Engagement
3 199 (15.89%) Customer Service
4 118 (9.42%) ITIL
5 95 (7.59%) Infrastructure Engineering
6 87 (6.95%) Mentoring
7 80 (6.39%) Proactive Monitoring
8 71 (5.67%) Coaching
9 70 (5.59%) Continuous Improvement
10 68 (5.43%) CRM
10 68 (5.43%) Proactive Maintenance
11 65 (5.19%) Broadcast Engineering
11 65 (5.19%) Post-Production
11 65 (5.19%) Procure-to-Pay
12 64 (5.11%) Computer Science
13 45 (3.59%) High Availability
14 42 (3.35%) Incident Management
14 42 (3.35%) Kalman Filter
15 41 (3.27%) Asset Management
16 38 (3.04%) Migration
Programming Languages
1 97 (7.75%) PowerShell
2 90 (7.19%) SQL
3 36 (2.88%) Python
4 20 (1.60%) Java
5 14 (1.12%) PL/SQL
6 12 (0.96%) Bash
7 8 (0.64%) Shell Script
7 8 (0.64%) T-SQL
8 4 (0.32%) C++
8 4 (0.32%) Groovy
9 3 (0.24%) JavaScript
9 3 (0.24%) MATLAB
9 3 (0.24%) Perl
9 3 (0.24%) R
10 2 (0.16%) C#
11 1 (0.080%) Go
11 1 (0.080%) Progress 4GL
11 1 (0.080%) VB
11 1 (0.080%) VBScript
Qualifications
1 404 (32.27%) Degree
2 284 (22.68%) BPSS Clearance
3 105 (8.39%) Security Cleared
4 91 (7.27%) Microsoft Certification
5 81 (6.47%) Cisco Certification
6 73 (5.83%) CCNA
7 72 (5.75%) SC Cleared
8 58 (4.63%) MCP
9 43 (3.43%) A+ Certification
9 43 (3.43%) HND
10 42 (3.35%) MCSE
11 41 (3.27%) Computer Science Degree
12 38 (3.04%) CCNP
12 38 (3.04%) DV Cleared
13 28 (2.24%) LPIC
14 27 (2.16%) HNC
14 27 (2.16%) JNCIA
15 26 (2.08%) DBS Check
16 21 (1.68%) MCSA
17 7 (0.56%) CCIE
Quality Assurance & Compliance
1 114 (9.11%) Def Stans
1 114 (9.11%) IEC 61508
2 36 (2.88%) SLA
3 11 (0.88%) GDPR
4 10 (0.80%) Cyber Essentials
5 8 (0.64%) PCI DSS
5 8 (0.64%) Sarbanes-Oxley
6 5 (0.40%) COSHH
6 5 (0.40%) ISO/IEC 27001
7 2 (0.16%) Accessibility
7 2 (0.16%) Cyber Essentials PLUS
7 2 (0.16%) ISO 9000
7 2 (0.16%) QA
8 1 (0.080%) Data Quality
8 1 (0.080%) NIST
System Software
1 327 (26.12%) Active Directory
2 116 (9.27%) VMware Infrastructure
3 83 (6.63%) Hyper-V
4 20 (1.60%) vSphere
5 19 (1.52%) Docker
5 19 (1.52%) VMware ESXi
6 15 (1.20%) XenApp
7 13 (1.04%) Terminal Services
7 13 (1.04%) Virtual Desktop
8 8 (0.64%) BitLocker
9 7 (0.56%) Microsoft App-V
10 4 (0.32%) DFS Replication
10 4 (0.32%) Virtual Machines
11 3 (0.24%) Firmware
11 3 (0.24%) ISA Server
12 2 (0.16%) Virtual Servers
13 1 (0.080%) Microsoft Virtual Server
Systems Management
1 91 (7.27%) Microsoft Intune
2 21 (1.68%) Ansible
2 21 (1.68%) Kubernetes
3 20 (1.60%) SCCM
4 18 (1.44%) vCenter Server
5 13 (1.04%) Puppet
5 13 (1.04%) vMotion
6 11 (0.88%) Grafana
6 11 (0.88%) Terraform
7 10 (0.80%) Prometheus
8 8 (0.64%) Proxmox
9 7 (0.56%) Nagios
10 6 (0.48%) Backup Exec
10 6 (0.48%) PowerCLI
10 6 (0.48%) vRealize
11 5 (0.40%) FortiGate
11 5 (0.40%) Jamf Pro
11 5 (0.40%) SmoothWall
12 3 (0.24%) Autotask
12 3 (0.24%) Control-M
Vendors
1 462 (36.90%) Microsoft
2 135 (10.78%) VMware
3 126 (10.06%) Cisco
4 65 (5.19%) Sun
5 46 (3.67%) Siemens
6 45 (3.59%) Citrix
7 40 (3.19%) Meraki
8 38 (3.04%) HP
9 29 (2.32%) Google
10 27 (2.16%) ServiceNow
11 24 (1.92%) Juniper
12 22 (1.76%) SonicWALL
13 21 (1.68%) Dell
13 21 (1.68%) SAP
14 20 (1.60%) CheckPoint
14 20 (1.60%) Salesforce
15 18 (1.44%) Oracle
15 18 (1.44%) Veeam
15 18 (1.44%) Zoho
16 16 (1.28%) Apple