Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 87 119 185
Rank change year-on-year +32 +66 -43
Permanent jobs requiring a Support Engineer 1,773 1,347 1,600
As % of all permanent jobs advertised in the UK excluding London 2.72% 2.80% 2.04%
As % of the Job Titles category 2.86% 3.12% 2.15%
Number of salaries quoted 1,495 1,087 1,360
10th Percentile £24,250 £25,250 £23,475
25th Percentile £26,750 £26,250 £26,250
Median annual salary (50th Percentile) £32,500 £32,000 £32,000
Median % change year-on-year +1.56% - +1.59%
75th Percentile £40,750 £38,750 £41,000
90th Percentile £50,000 £45,100 £52,025
UK median annual salary £34,000 £34,000 £34,000

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 61,941 43,162 74,370
% of permanent jobs with a recognized job title 94.90% 89.65% 94.97%
Number of salaries quoted 41,460 27,696 44,286
10th Percentile £28,000 £29,750 £29,000
25th Percentile £36,250 £38,750 £38,250
Median annual salary (50th Percentile) £50,000 £53,000 £52,000
Median % change year-on-year -5.66% +1.92% +9.47%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £80,500 £81,250
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 26 July 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -7 470 £35,000 +7.69% 85
North of England +62 355 £32,000 +6.67% 83
Midlands +62 336 £32,500 +16.07% 41
South West +23 288 £32,000 -1.54% 60
West Midlands +57 187 £30,000 -3.23% 22
East of England 0 169 £32,500 - 27
North West +28 155 £30,000 +3.45% 45
East Midlands +38 147 £32,500 +18.18% 18
Yorkshire +65 145 £30,000 -2.04% 26
Scotland -32 77 £28,500 -6.56% 25
North East +25 55 £33,250 -1.11% 16
Wales +42 41 £28,290 -11.59% 8
Northern Ireland +34 29 £34,750 -10.32% 8
Isle of Man - 9 £37,500 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 26 July 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 882 (49.75%) Windows
2 817 (46.08%) Microsoft
3 672 (37.90%) Microsoft 365
4 623 (35.14%) Active Directory
5 493 (27.81%) Social Skills
6 471 (26.57%) Azure
7 402 (22.67%) Windows Server
8 373 (21.04%) Problem-Solving
9 345 (19.46%) Customer Service
10 312 (17.60%) Firewall
11 307 (17.32%) VMware
12 290 (16.36%) ITIL
13 285 (16.07%) Degree
14 247 (13.93%) Microsoft Exchange
15 234 (13.20%) Windows 10
16 229 (12.92%) SharePoint
17 223 (12.58%) SQL
17 223 (12.58%) Driving Licence
18 220 (12.41%) VMware Infrastructure
19 218 (12.30%) Microsoft Office
20 214 (12.07%) Linux
21 203 (11.45%) Cisco
22 197 (11.11%) Hyper-V
23 189 (10.66%) Microsoft Certification
24 170 (9.59%) Microsoft Intune
25 167 (9.42%) Entra ID
26 152 (8.57%) Security Cleared
27 150 (8.46%) Finance
28 146 (8.23%) SLA
29 145 (8.18%) SQL Server

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 247 (13.93%) Microsoft Exchange
2 229 (12.92%) SharePoint
3 25 (1.41%) Apache
4 19 (1.07%) IIS
5 12 (0.68%) Exchange Server 2013
5 12 (0.68%) WebSphere
6 10 (0.56%) Appian
7 9 (0.51%) SharePoint 2010
7 9 (0.51%) SharePoint 2013
8 8 (0.45%) Confluence
9 7 (0.39%) Exchange Server 2010
10 6 (0.34%) Tomcat
11 5 (0.28%) Exchange Server 2007
12 4 (0.23%) Exchange Server 2000
12 4 (0.23%) JBoss
13 3 (0.17%) Jupyter
13 3 (0.17%) WebSphere Application Server
14 2 (0.11%) Blackberry Enterprise Server
14 2 (0.11%) WordPress
15 1 (0.056%) Site Server
Applications
1 218 (12.30%) Microsoft Office
2 62 (3.50%) Microsoft Excel
3 18 (1.02%) Microsoft PowerPoint
4 4 (0.23%) Microsoft Project
5 3 (0.17%) InfoPath
5 3 (0.17%) Spreadsheet
5 3 (0.17%) Trello
6 2 (0.11%) MS Visio
7 1 (0.056%) AutoCAD
Business Applications
1 5 (0.28%) Sage X3
1 5 (0.28%) Salesforce CRM
2 4 (0.23%) Dynamics CRM
3 2 (0.11%) Dynamics AX
3 2 (0.11%) Dynamics NAV
3 2 (0.11%) Oracle Receivables
4 1 (0.056%) Remedy ITSM
Cloud Services
1 672 (37.90%) Microsoft 365
2 471 (26.57%) Azure
3 167 (9.42%) Entra ID
4 97 (5.47%) OneDrive
5 91 (5.13%) AWS
6 35 (1.97%) SaaS
7 30 (1.69%) GCP
8 27 (1.52%) IaaS
9 26 (1.47%) Google Workspace
10 25 (1.41%) Dynamics 365
10 25 (1.41%) Power Platform
11 17 (0.96%) PaaS
12 16 (0.90%) Mimecast
13 14 (0.79%) Cloud Computing
14 11 (0.62%) Serverless
15 9 (0.51%) Azure Sentinel
15 9 (0.51%) PowerApps
16 7 (0.39%) Power Automate
17 6 (0.34%) iTunes
17 6 (0.34%) WhatsApp
Communications & Networking
1 312 (17.60%) Firewall
2 142 (8.01%) DNS
3 134 (7.56%) Wi-Fi
4 133 (7.50%) Internet
5 116 (6.54%) WAN
6 106 (5.98%) VPN
7 105 (5.92%) Network Security
8 104 (5.87%) TCP/IP
9 95 (5.36%) LAN
10 94 (5.30%) DHCP
11 85 (4.79%) VoIP
11 85 (4.79%) Wireless
12 72 (4.06%) WLAN
13 71 (4.00%) SAN
14 66 (3.72%) VLAN
15 30 (1.69%) Remote Desktop
16 20 (1.13%) Ethernet
17 17 (0.96%) Bluetooth
17 17 (0.96%) PBX
17 17 (0.96%) SD-WAN
Database & Business Intelligence
1 145 (8.18%) SQL Server
2 34 (1.92%) Amazon RDS
3 26 (1.47%) MySQL
4 22 (1.24%) PostgreSQL
5 21 (1.18%) MongoDB
6 9 (0.51%) Power BI
7 6 (0.34%) DB2
8 5 (0.28%) MariaDB
8 5 (0.28%) Pentaho
9 4 (0.23%) Azure SQL Database
9 4 (0.23%) GIS
9 4 (0.23%) Metabase
9 4 (0.23%) Oracle Database
10 3 (0.17%) Relational Database
11 2 (0.11%) Crystal Reports
11 2 (0.11%) Oracle Reports
12 1 (0.056%) Elasticsearch
Development Applications
1 42 (2.37%) JIRA
2 6 (0.34%) Bitbucket
3 3 (0.17%) Eclipse
3 3 (0.17%) Fiddler
3 3 (0.17%) GitLab
3 3 (0.17%) Visual Studio Code
4 2 (0.11%) Git
4 2 (0.11%) HP UFT
4 2 (0.11%) IntelliJ
4 2 (0.11%) JMeter
4 2 (0.11%) LoadRunner
4 2 (0.11%) MSTest
4 2 (0.11%) Selenium
4 2 (0.11%) Team Foundation Server
4 2 (0.11%) Visual Studio
5 1 (0.056%) Gradle
5 1 (0.056%) Hudson
5 1 (0.056%) Jenkins
5 1 (0.056%) JUnit
General
1 493 (27.81%) Social Skills
2 150 (8.46%) Finance
3 113 (6.37%) Analytical Skills
4 110 (6.20%) Manufacturing
5 104 (5.87%) Telecoms
6 67 (3.78%) Organisational Skills
7 61 (3.44%) Law
8 47 (2.65%) Documentation Skills
8 47 (2.65%) Electronics
9 36 (2.03%) Retail
10 35 (1.97%) Public Sector
11 34 (1.92%) Inclusion and Diversity
12 30 (1.69%) Marketing
13 23 (1.30%) Games
14 20 (1.13%) Legal
15 18 (1.02%) Automotive
16 10 (0.56%) Pharmaceutical
17 9 (0.51%) Advertising
17 9 (0.51%) Military
18 8 (0.45%) Billing
Libraries, Frameworks & Software Standards
1 45 (2.54%) .NET
2 29 (1.64%) Web Services
3 28 (1.58%) HTML
4 26 (1.47%) REST
5 23 (1.30%) CSS
5 23 (1.30%) SOAP
6 9 (0.51%) LAPP Stack
7 8 (0.45%) HTML5
8 7 (0.39%) Kafka
9 6 (0.34%) COM
9 6 (0.34%) XML
10 5 (0.28%) 802.1X
10 5 (0.28%) CSS3
10 5 (0.28%) jQuery
10 5 (0.28%) JSON
10 5 (0.28%) React
11 3 (0.17%) Lightning Web Components
11 3 (0.17%) WinForms
12 2 (0.11%) Ajax
12 2 (0.11%) Spring
Miscellaneous
1 223 (12.58%) Driving Licence
2 100 (5.64%) Onboarding
3 47 (2.65%) Clustering
4 43 (2.43%) Data Centre
5 38 (2.14%) Replication
5 38 (2.14%) Self-Motivation
6 33 (1.86%) Management Information System
7 29 (1.64%) Fat Client
7 29 (1.64%) Thin Client
8 23 (1.30%) Enterprise Software
9 22 (1.24%) Enterprise Storage
10 17 (0.96%) Smartphone
11 16 (0.90%) PKI
12 13 (0.73%) Client/Server
12 13 (0.73%) iPhone
12 13 (0.73%) Linux Command Line
13 10 (0.56%) Social Media
14 7 (0.39%) CCTV
14 7 (0.39%) Public Cloud
15 6 (0.34%) Data Protection Act
Operating Systems
1 882 (49.75%) Windows
2 402 (22.67%) Windows Server
3 234 (13.20%) Windows 10
4 214 (12.07%) Linux
5 87 (4.91%) Mac OS
6 83 (4.68%) Windows Server 2012
7 55 (3.10%) Windows Server 2016
8 48 (2.71%) Android
9 45 (2.54%) Apple iOS
10 42 (2.37%) Windows Server 2019
11 33 (1.86%) AIX
12 29 (1.64%) Windows 7
13 19 (1.07%) Windows Server 2008
14 18 (1.02%) CentOS
15 16 (0.90%) Unix
16 13 (0.73%) Mac OS X
17 10 (0.56%) VMS
18 9 (0.51%) Ubuntu
19 8 (0.45%) Debian
19 8 (0.45%) Windows 8
Processes & Methodologies
1 373 (21.04%) Problem-Solving
2 345 (19.46%) Customer Service
3 290 (16.36%) ITIL
4 131 (7.39%) Computer Science
5 121 (6.82%) Infrastructure Engineering
6 110 (6.20%) Mentoring
7 106 (5.98%) Asset Management
8 98 (5.53%) Cybersecurity
9 79 (4.46%) Continuous Improvement
9 79 (4.46%) Network Management
10 75 (4.23%) Incident Management
11 72 (4.06%) Customer Experience
12 69 (3.89%) Customer Requirements
12 69 (3.89%) IT Asset Management
13 66 (3.72%) Time Management
14 63 (3.55%) Service Delivery
15 50 (2.82%) Agile
16 47 (2.65%) Project Delivery
17 42 (2.37%) OO
17 42 (2.37%) Service Management
Programming Languages
1 223 (12.58%) SQL
2 82 (4.62%) PowerShell
3 53 (2.99%) C#
4 42 (2.37%) VB
5 35 (1.97%) Java
6 25 (1.41%) JavaScript
6 25 (1.41%) Python
7 23 (1.30%) C
8 22 (1.24%) C++
9 15 (0.85%) ActionScript
10 6 (0.34%) PL/SQL
10 6 (0.34%) T-SQL
11 5 (0.28%) Shell Script
12 3 (0.17%) Apex Code
12 3 (0.17%) Perl
12 3 (0.17%) PHP
12 3 (0.17%) VBScript
13 2 (0.11%) Bash
13 2 (0.11%) R
13 2 (0.11%) VBA
Qualifications
1 285 (16.07%) Degree
2 189 (10.66%) Microsoft Certification
3 152 (8.57%) Security Cleared
4 116 (6.54%) Computer Science Degree
5 100 (5.64%) MCP
6 99 (5.58%) Cisco Certification
6 99 (5.58%) SC Cleared
7 98 (5.53%) CCNA
8 86 (4.85%) MCSE
9 75 (4.23%) CCNP
10 67 (3.78%) LPIC
11 63 (3.55%) DBS Check
12 39 (2.20%) ITIL Certification
13 33 (1.86%) DV Cleared
14 32 (1.80%) A+ Certification
15 24 (1.35%) Azure Certification
16 16 (0.90%) BPSS Clearance
17 15 (0.85%) HNC
17 15 (0.85%) MCITP
17 15 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 146 (8.23%) SLA
2 60 (3.38%) GDPR
3 16 (0.90%) PCI DSS
4 13 (0.73%) Cyber Essentials
5 6 (0.34%) ISO/IEC 27001
6 5 (0.28%) Accessibility
7 2 (0.11%) NIST
8 1 (0.056%) Def Stans
8 1 (0.056%) GxP
8 1 (0.056%) IEC 61508
System Software
1 623 (35.14%) Active Directory
2 220 (12.41%) VMware Infrastructure
3 197 (11.11%) Hyper-V
4 47 (2.65%) VMware ESXi
5 39 (2.20%) vSphere
6 28 (1.58%) XenApp
7 17 (0.96%) KVM
8 15 (0.85%) OpenSSH
8 15 (0.85%) Virtual Machines
9 14 (0.79%) XenDesktop
10 7 (0.39%) Virtual Desktop
11 6 (0.34%) Terminal Services
12 5 (0.28%) Docker
12 5 (0.28%) Firmware
12 5 (0.28%) VMware Workstation
13 4 (0.23%) NFS
14 2 (0.11%) Virtual Servers
15 1 (0.056%) Job Entry Subsystem
15 1 (0.056%) Time Sharing Option
15 1 (0.056%) VirtualBox
Systems Management
1 170 (9.59%) Microsoft Intune
2 93 (5.25%) SCCM
3 24 (1.35%) vCenter Server
4 16 (0.90%) Jamf Pro
5 15 (0.85%) Backup Exec
5 15 (0.85%) IBM BigFix
5 15 (0.85%) PowerCLI
6 13 (0.73%) NetBackup
7 12 (0.68%) Kubernetes
8 8 (0.45%) Failover Clustering
9 7 (0.39%) Autotask
9 7 (0.39%) Microsoft Clustering
10 6 (0.34%) Microsoft Data Protection Manager
10 6 (0.34%) SCDPM
11 5 (0.28%) Cisco CUCM
11 5 (0.28%) Grafana
11 5 (0.28%) ITRS Geneos
11 5 (0.28%) ServiceCenter
11 5 (0.28%) WSUS
12 4 (0.23%) McAfee ePO
Vendors
1 817 (46.08%) Microsoft
2 307 (17.32%) VMware
3 203 (11.45%) Cisco
4 107 (6.03%) Citrix
5 85 (4.79%) Veeam
6 58 (3.27%) Dell
7 56 (3.16%) Oracle
8 52 (2.93%) Google
9 49 (2.76%) HP
10 46 (2.59%) Apple
11 37 (2.09%) Meraki
12 31 (1.75%) IBM
13 30 (1.69%) Sophos
14 28 (1.58%) Salesforce
15 24 (1.35%) ServiceNow
16 22 (1.24%) Draytek
17 20 (1.13%) SAP
18 16 (0.90%) NetApp
18 16 (0.90%) Veritas
19 15 (0.85%) Aruba