Actionable Customer Insight Jobs

Actionable Customer Insights (or Actionable Customer Intelligence)
UK

The table below provides summary statistics for permanent job vacancies requiring Actionable Customer Insight skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Actionable Customer Insight over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 703 909 948
Rank change year-on-year +206 +39 +289
Permanent jobs citing Actionable Customer Insight 8 1 16
As % of all permanent jobs advertised in the UK 0.015% 0.001% 0.016%
As % of the Processes & Methodologies category 0.016% 0.001% 0.017%
Number of salaries quoted 8 1 5
10th Percentile - - -
25th Percentile £45,000 - £45,000
Median annual salary (50th Percentile) £48,750 £49,762 £61,000
Median % change year-on-year -2.03% -18.42% -
75th Percentile £57,813 - £75,000
90th Percentile £70,000 - -
UK excluding London median annual salary - - -

All Process and Methodology Skills
UK

Actionable Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 51,242 86,144 93,565
As % of all permanent jobs advertised in the UK 93.71% 84.33% 95.55%
Number of salaries quoted 25,211 60,433 55,406
10th Percentile £29,000 £29,250 £34,000
25th Percentile £41,250 £40,000 £45,000
Median annual salary (50th Percentile) £57,500 £55,000 £61,000
Median % change year-on-year +4.55% -9.84% +1.67%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £97,500 £92,500 £100,000
UK excluding London median annual salary £51,645 £50,000 £55,000
% change year-on-year +3.29% -9.09% +4.76%

Actionable Customer Insight
Job Vacancy Trend

Job postings citing Actionable Customer Insight as a proportion of all IT jobs advertised.

Job vacancy trend for Actionable Customer Insight in the UK

Actionable Customer Insight
Salary Trend

3-month moving average salary quoted in jobs citing Actionable Customer Insight.

Salary trend for Actionable Customer Insight in the UK

Actionable Customer Insight
Salary Histogram

Salary distribution for jobs citing Actionable Customer Insight over the 6 months to 28 May 2025.

Salary histogram for Actionable Customer Insight in the UK

Actionable Customer Insight
Top 3 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Actionable Customer Insight within the UK over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London - 6 £45,000 -
England - 6 £45,000 -
Work from Home - 2 £52,500 -

Actionable Customer Insight
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 8 (100.00%) Analytical Skills
1 8 (100.00%) Social Skills
Job Titles
1 8 (100.00%) User Researcher
2 2 (25.00%) Senior
2 2 (25.00%) Senior User Researcher
Processes & Methodologies
1 8 (100.00%) Actionable Insight
1 8 (100.00%) Agile
1 8 (100.00%) Customer Insight
1 8 (100.00%) Decision-Making
1 8 (100.00%) Design Persona
1 8 (100.00%) Ergonomics
1 8 (100.00%) Ethnography
1 8 (100.00%) Human Factors
1 8 (100.00%) Problem-Solving
1 8 (100.00%) Usability Testing
1 8 (100.00%) User Research
1 8 (100.00%) User-Centered Design (UCD)
1 8 (100.00%) Workshop Facilitation
2 2 (25.00%) Customer Experience
2 2 (25.00%) Line Management
2 2 (25.00%) Market Research
2 2 (25.00%) Qualitative Research
2 2 (25.00%) Quantitative Research
2 2 (25.00%) User Experience
2 2 (25.00%) User Stories
Qualifications
1 6 (75.00%) BPSS Clearance
Quality Assurance & Compliance
1 8 (100.00%) Accessibility
Vendors
1 8 (100.00%) Mercator