Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Customer Insight
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 817 796 811
Rank change year-on-year -21 +15 +88
Permanent jobs citing Customer Insight 401 459 512
As % of all permanent IT jobs advertised in the UK 0.22% 0.24% 0.24%
As % of the Processes & Methodologies category 0.25% 0.27% 0.27%
Number of salaries quoted 316 379 395
UK median annual salary £48,500 £50,000 £50,000
Median salary % change year-on-year -3.00% - -
10th Percentile £31,250 £31,250 £31,250
90th Percentile £78,125 £82,500 £75,000
UK excluding London median annual salary £41,250 £45,000 £44,000
% change year-on-year -8.33% +2.27% +7.98%

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 162655 168863 192975
As % of all permanent IT jobs advertised in the UK 89.90% 89.39% 88.79%
Number of salaries quoted 128479 140408 158967
UK median annual salary £50,000 £49,500 £47,500
Median salary % change year-on-year +1.01% +4.21% +5.56%
10th Percentile £28,750 £28,000 £27,500
90th Percentile £80,000 £78,750 £77,500
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

Customer Insight
Job Vacancy Trend

Job postings citing Customer Insight as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Insight in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight.

Salary trend for Customer Insight in the UK

Customer Insight
Salary Histogram

The salary distribution of IT jobs citing Customer Insight over the 6 months to 21 November 2017.

Salary histogram for Customer Insight in the UK

Customer Insight
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 378 £50,000 -4.76% 31
London -13 214 £55,500 -3.48% 17
UK excluding London +10 175 £41,250 -8.33% 16
North of England +17 68 £40,000 +3.23% 7
North West +3 43 £39,250 +4.67% 4
Midlands +60 40 £37,500 -6.25% 2
South East +21 32 £42,500 -6.08% 1
Yorkshire +24 24 £40,000 -8.57% 2
East Midlands +53 20 £40,000 -11.11%
West Midlands +26 20 £35,000 +27.27% 2
South West +16 16 £47,960 +6.58% 3
Scotland -22 10 £46,250 -2.63% 2
East of England -6 7 £50,000 -9.09% 1
Wales +11 2 £34,750 +13.93%
North East +8 1 - - 1

For the 6 months to 21 November 2017, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Insight.

1 193 (48.13%) Analytics
2 185 (46.13%) Marketing
3 143 (35.66%) Analytical Skills
4 133 (33.17%) Agile Software Development
5 111 (27.68%) Finance
6 97 (24.19%) SQL
7 96 (23.94%) Retail
8 93 (23.19%) User Experience
9 74 (18.45%) Business Intelligence
10 73 (18.20%) E-Commerce
11 71 (17.71%) SAS
12 66 (16.46%) CRM
13 64 (15.96%) Degree
14 61 (15.21%) Tableau
15 58 (14.46%) Microsoft Excel
16 53 (13.22%) Adobe
17 51 (12.72%) Product Management
18 48 (11.97%) Visualisation
18 48 (11.97%) Actionable Insight
19 45 (11.22%) Data Analysis
19 45 (11.22%) Digital Marketing
20 39 (9.73%) R
20 39 (9.73%) Stakeholder Management
21 36 (8.98%) Web Analytics
22 35 (8.73%) Mathematics
22 35 (8.73%) Wireframes
23 33 (8.23%) Customer-Centricity
24 32 (7.98%) Data Visualisation
24 32 (7.98%) Python
25 30 (7.48%) Telecoms

Customer Insight
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (17.71%) SAS
2 18 (4.49%) Apache Spark
3 10 (2.49%) Adobe Experience Manager
4 7 (1.75%) CMS
4 7 (1.75%) Umbraco
5 6 (1.50%) WebSphere
6 5 (1.25%) Apache Pig
6 5 (1.25%) Marvel
7 2 (0.50%) SharePoint Server
8 1 (0.25%) Drupal
8 1 (0.25%) Joomla!
8 1 (0.25%) Jupyter
8 1 (0.25%) SharePoint
8 1 (0.25%) WordPress
Applications
1 58 (14.46%) Microsoft Excel
2 25 (6.23%) Microsoft PowerPoint
3 18 (4.49%) InVision
4 17 (4.24%) SPSS
5 16 (3.99%) Adobe Creative Suite
6 12 (2.99%) Photoshop
7 11 (2.74%) Microsoft Office
8 10 (2.49%) Fireworks
9 7 (1.75%) MS Visio
9 7 (1.75%) SPSS Modeler
10 2 (0.50%) Gephi
10 2 (0.50%) OmniGraffle
10 2 (0.50%) Spreadsheet
11 1 (0.25%) Flinto
11 1 (0.25%) Microsoft Project
11 1 (0.25%) Moqups
Business Applications
1 11 (2.74%) Adobe Campaign
2 2 (0.50%) Dynamics CRM
2 2 (0.50%) Eloqua
2 2 (0.50%) Payment Gateway
2 2 (0.50%) WebTrends
3 1 (0.25%) FastStats
3 1 (0.25%) SAP InfiniteInsight
Cloud Services
1 23 (5.74%) Google Analytics
2 8 (2.00%) SaaS
3 4 (1.00%) Amazon Kinesis
3 4 (1.00%) AWS Lambda
4 3 (0.75%) Amazon S3
4 3 (0.75%) AWS Elastic Beanstalk
4 3 (0.75%) Silverpop
5 2 (0.50%) Adobe Analytics
5 2 (0.50%) Adobe Creative Cloud
5 2 (0.50%) Amazon AWS
5 2 (0.50%) Google Tag Manager
5 2 (0.50%) Microsoft Azure
5 2 (0.50%) Office 365
6 1 (0.25%) Amazon EMR
6 1 (0.25%) Kissmetrics
6 1 (0.25%) Serverless
Communications & Networking
1 2 (0.50%) Firewall
2 1 (0.25%) DHCP
2 1 (0.25%) FTP
2 1 (0.25%) H.323
2 1 (0.25%) Internet
2 1 (0.25%) Network Security
2 1 (0.25%) RTP
2 1 (0.25%) TCP/IP
2 1 (0.25%) VLAN
2 1 (0.25%) VoIP
2 1 (0.25%) VPN
2 1 (0.25%) WAN
Database & Business Intelligence
1 25 (6.23%) QlikView
2 21 (5.24%) Big Data
2 21 (5.24%) Hadoop
3 19 (4.74%) Data Mining
4 18 (4.49%) Power BI
5 14 (3.49%) Data Warehouse
5 14 (3.49%) SQL Server Reporting Services
6 13 (3.24%) SQL Server
7 12 (2.99%) Apache Hive
8 7 (1.75%) BusinessObjects
8 7 (1.75%) Oracle BI EE
8 7 (1.75%) Relational Database
8 7 (1.75%) Spotfire
9 6 (1.50%) Apache Cassandra
9 6 (1.50%) Base SAS
9 6 (1.50%) Oracle Reports
9 6 (1.50%) SAS Enterprise Guide
10 5 (1.25%) HBase
10 5 (1.25%) MongoDB
10 5 (1.25%) NoSQL
Development Applications
1 20 (4.99%) Axure RP
2 10 (2.49%) Balsamiq Mockups
3 4 (1.00%) JIRA
4 2 (0.50%) RStudio
5 1 (0.25%) SQL Server Management Studio (SSMS)
5 1 (0.25%) Talend Open Studio
5 1 (0.25%) Team Foundation Server
5 1 (0.25%) VersionOne
General
1 185 (46.13%) Marketing
2 111 (27.68%) Finance
3 96 (23.94%) Retail
4 30 (7.48%) Telecoms
5 26 (6.48%) Banking
6 22 (5.49%) Electronics
6 22 (5.49%) Manufacturing
7 17 (4.24%) Legal
8 14 (3.49%) Financial Institution
9 12 (2.99%) Publishing
10 10 (2.49%) French Language
11 9 (2.24%) German Language
12 7 (1.75%) Games
13 4 (1.00%) Digital Economy
13 4 (1.00%) Investment Banking
13 4 (1.00%) Law
13 4 (1.00%) Private Banking
14 3 (0.75%) Advertising
15 2 (0.50%) Automotive
15 2 (0.50%) Dutch Language
Job Titles
1 122 (30.42%) Analyst
2 52 (12.97%) Designer
3 46 (11.47%) Product Manager
4 34 (8.48%) Product Owner
5 28 (6.98%) Insight Analyst
5 28 (6.98%) Senior Analyst
6 27 (6.73%) UX Designer
7 25 (6.23%) Business Analyst
7 25 (6.23%) Customer Analyst
8 24 (5.99%) Senior Designer
9 22 (5.49%) Customer Insight Analyst
9 22 (5.49%) Data Analyst
9 22 (5.49%) Product Analyst
10 19 (4.74%) Analytics Manager
11 18 (4.49%) Business Manager
12 17 (4.24%) Product Business Analyst
12 17 (4.24%) SAS Analyst
13 15 (3.74%) Agile Business Analyst
13 15 (3.74%) Insight Manager
13 15 (3.74%) Senior UX Designer
Libraries, Frameworks & Software Standards
1 28 (6.98%) HTML
2 19 (4.74%) CSS
3 6 (1.50%) Ajax
3 6 (1.50%) EDI
4 5 (1.25%) HTML5
4 5 (1.25%) Kafka
5 3 (0.75%) CSS3
5 3 (0.75%) Framer.js
5 3 (0.75%) jQuery
6 2 (0.50%) .NET
6 2 (0.50%) ASP.NET
6 2 (0.50%) D3.js
6 2 (0.50%) OpenFin
6 2 (0.50%) REST
6 2 (0.50%) VCL
6 2 (0.50%) XML
7 1 (0.25%) Natural Language Processing
7 1 (0.25%) Sass
7 1 (0.25%) scikit-learn
7 1 (0.25%) Twitter Bootstrap
Miscellaneous
1 143 (35.66%) Analytical Skills
2 93 (23.19%) User Experience
3 15 (3.74%) Social Media
4 13 (3.24%) Equities
4 13 (3.24%) Fixed Income
5 12 (2.99%) Greenfield Project
6 9 (2.24%) Management Information System
7 8 (2.00%) Mobile App
7 8 (2.00%) Taxonomies
8 7 (1.75%) Computer Science
8 7 (1.75%) Credit Risk
9 4 (1.00%) Fintech
9 4 (1.00%) Foreign Exchange (FX)
9 4 (1.00%) Virtual Team
10 3 (0.75%) Algorithms
10 3 (0.75%) Enterprise Software
10 3 (0.75%) Graphic Design
10 3 (0.75%) Marketing Technology
10 3 (0.75%) Tandem
11 2 (0.50%) Mobile Banking
Operating Systems
1 3 (0.75%) Android
1 3 (0.75%) Apple iOS
2 2 (0.50%) Unix
2 2 (0.50%) Windows
3 1 (0.25%) Mac OS
3 1 (0.25%) Windows 7
3 1 (0.25%) Windows 8
3 1 (0.25%) Windows Server
3 1 (0.25%) Windows Server 2012
Processes & Methodologies
1 193 (48.13%) Analytics
2 133 (33.17%) Agile Software Development
3 74 (18.45%) Business Intelligence
4 73 (18.20%) E-Commerce
5 66 (16.46%) CRM
6 51 (12.72%) Product Management
7 48 (11.97%) Actionable Insight
7 48 (11.97%) Visualisation
8 45 (11.22%) Data Analysis
8 45 (11.22%) Digital Marketing
9 39 (9.73%) Stakeholder Management
10 36 (8.98%) Web Analytics
11 35 (8.73%) Mathematics
11 35 (8.73%) Wireframes
12 33 (8.23%) Customer-Centricity
13 32 (7.98%) Data Visualisation
14 29 (7.23%) A/B Testing
15 28 (6.98%) Customer Engagement
16 25 (6.23%) Actionable Customer Insight
16 25 (6.23%) Collaborative Working
Programming Languages
1 97 (24.19%) SQL
2 39 (9.73%) R
3 32 (7.98%) Python
4 15 (3.74%) Java
5 11 (2.74%) JavaScript
6 8 (2.00%) C
6 8 (2.00%) Scala
7 7 (1.75%) Ruby
7 7 (1.75%) VB
8 5 (1.25%) VBA
9 4 (1.00%) T-SQL
10 3 (0.75%) Data Analysis Expressions (DAX)
11 2 (0.50%) MATLAB
12 1 (0.25%) C#
12 1 (0.25%) C++
12 1 (0.25%) PHP
Qualifications
1 64 (15.96%) Degree
2 6 (1.50%) Numerate Degree
3 2 (0.50%) PMP
4 1 (0.25%) CISA
4 1 (0.25%) CISM
4 1 (0.25%) CISSP
4 1 (0.25%) Computer Science Degree
4 1 (0.25%) GIAC
4 1 (0.25%) ISEB
4 1 (0.25%) Master's Degree
4 1 (0.25%) PMI Certification
4 1 (0.25%) Six Sigma Green Belt
Quality Assurance & Compliance
1 13 (3.24%) Data Quality
2 10 (2.49%) SLA
3 8 (2.00%) WCAG
4 7 (1.75%) GDPR
5 6 (1.50%) QA
6 1 (0.25%) Actionable Recommendations
6 1 (0.25%) PCI DSS
System Software
1 2 (0.50%) VMware Infrastructure
2 1 (0.25%) Active Directory
2 1 (0.25%) Apache Flume
2 1 (0.25%) Hyper-V
Systems Management
1 3 (0.75%) Systems Management Server (SMS)
2 1 (0.25%) Piwik
Vendors
1 61 (15.21%) Tableau
2 53 (13.22%) Adobe
3 30 (7.48%) Google
4 26 (6.48%) Microsoft
5 21 (5.24%) SAP
6 15 (3.74%) Oracle
7 13 (3.24%) Alias
8 8 (2.00%) IBM
9 7 (1.75%) Cognos
9 7 (1.75%) Intel
9 7 (1.75%) Optimizely
10 6 (1.50%) ATG
10 6 (1.50%) Hotjar
10 6 (1.50%) hybris
10 6 (1.50%) Omniture
11 5 (1.25%) Pega
12 4 (1.00%) Apple
12 4 (1.00%) Salesforce.com
13 3 (0.75%) Facebook
13 3 (0.75%) Informatica