Customer Service Representative Jobs with Work from Home Options

Customer Service Representative
UK > Work from Home

The median Customer Service Representative salary for remote or hybrid work is £27,500 per year, according to job vacancies posted during the 6 months leading to 16 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jun 2024
Same period 2023 Same period 2022
Rank 600 632 -
Rank change year-on-year +32 - -
Permanent jobs requiring a Customer Service Representative 2 1 0
As % of all permanent jobs with a WFH option 0.006% 0.003% -
As % of the Job Titles category 0.006% 0.003% -
Number of salaries quoted 2 1 0
10th Percentile - - -
25th Percentile £26,250 - -
Median annual salary (50th Percentile) £27,500 £25,000 -
Median % change year-on-year +10.00% - -
75th Percentile £28,750 - -
90th Percentile - - -
UK median annual salary £27,500 £25,000 £21,000
% change year-on-year +10.00% +19.05% -

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 34,224 35,954 73,616
% of permanent jobs with a recognized job title 96.28% 95.93% 97.29%
Number of salaries quoted 25,903 26,270 42,683
10th Percentile £33,250 £36,875 £36,250
25th Percentile £42,500 £47,447 £45,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Customer Service Representative
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Customer Service Representative in the job title as a proportion of all IT jobs advertised.

Customer Service Representative trend for jobs with a WFH option

Customer Service Representative
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer Service Representative.

Customer Service Representative salary trend for jobs with a WFH option

Customer Service Representative Skill Set
Top 10 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 16 June 2024, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Customer Service Representative in the job title.

1 2 (100.00%) Telecoms
1 2 (100.00%) Business Development
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
2 1 (50.00%) Onboarding
2 1 (50.00%) VoIP
2 1 (50.00%) Client Onboarding
2 1 (50.00%) Self-Motivation
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Organisational Skills

Customer Service Representative Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (50.00%) VoIP
General
1 2 (100.00%) Social Skills
1 2 (100.00%) Telecoms
2 1 (50.00%) Organisational Skills
Miscellaneous
1 1 (50.00%) Onboarding
1 1 (50.00%) Self-Motivation
Processes & Methodologies
1 2 (100.00%) Business Development
1 2 (100.00%) Customer Service
2 1 (50.00%) Client Onboarding
2 1 (50.00%) Problem-Solving