one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you'll not only be working on exciting client challenges, you'll also be helping us shape the future of accounting . The Role We are seeking an experienced Business Analyst with a background in accountancy or professional … core business systems. This role will play a critical part in shaping and implementing the future of our operational ecosystem, including practice management systems (PMS) , document management systems (DMS) , client portals , and finance platforms . You'll be the linchpin between our internal stakeholders and technology teams-translating business needs into clear requirements, mapping current and future processes, and … ensuring solutions are fit for purpose, scalable, and client-focused. Key Responsibilities: Lead the requirements gathering for replacement or optimisation of key business systems including PMS, DMS, client portal, and finance systems Facilitate workshops with internal teams (e.g. Finance, Client Services, Operations, Compliance) to understand user needs, pain points, and desired outcomes Document as-is and to More ❯
IT function across 4+ jurisdictions, to implement end-to-end process automation (including the use of AI) across all business units, to ensure uninterrupted and secure operation of all client-facing and internal operational platforms, critical to the wealth and asset management business, to maintain and evolve IT infrastructure in line with regulatory requirements (FCA, CySEC, FINMA, ADGM, etc. … IT Strategy and Architecture Develop a unified IT strategy aligned with the Group’s business strategy. Design and implement the target architecture for ERP, Data Systems, Workflow Automation, and Client Platforms. Automation and Digitalisation Build and execute the roadmap for process automation (middle/back office, financial control, reporting, clientonboarding). Introduce AI-based solutions … for data processing, transaction monitoring, KYC/AML processes, and client services. Operational Platforms Oversee all systems supporting client services and internal operations. Ensure high availability, resilience, and scalability. Develop and regularly test Disaster Recovery Plans (DRP) and business continuity frameworks. Cybersecurity and Compliance Implement and maintain standards such as ISO27001, SOC2, GDPR, PCI DSS. Ensure compliance with More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
strong relationships with internal and external stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and clientonboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point … objectives to agreed standards and timescales; andd. constantly challenging and balancing timescales, project deliverables, resources and governance considerations to meet difficult challenges presented by changes in policy, ICT capabilities, client priorities and the wider context while maintaining productive collaborative working relationships.2. Leading in successfully developing and managing customer expectations ensuring mutual understanding of business needs through regular and effective … communication, working collaboratively with internal and external stakeholders to achieve shared goals. 3. Providing expertise in relation to best practice for project and change management and building excellent working client relationships internally and externally, with system and service suppliers, customers and other organisations, representing the NHSBSA in local and external user groups. 4. Leading on all aspects of relevant More ❯
efficiently, ensuring everything is set up correctly from day one. The Energy team also works closely alongside the wider Sustainability and Commercial functions to help manage and develop a client-focused Energy and Utility service. We are looking for a Business Development Manager to drive growth within their Energy team, expanding services to new and existing clients. This is … an exciting opportunity for a commercially driven professional with strong sales expertise and a passion for building lasting client relationships. What You'll Do Identify and secure new business opportunities. Lead client pitches, proposals, and presentations. Oversee clientonboarding, ensuring smooth handover to operations. Act as a key contact during onboarding and resolve … opportunities. Collaborate with internal teams to ensure service delivery is scalable and future-ready. Prepare reports on business development activity and progress. Travel across the UK for meetings and client engagement. What We're Looking For Proven experience in business development and consultative sales, ideally at C-suite level. Strong track record in lead generation, pitching, and closing opportunities. More ❯
service benefit. · Pension scheme. · Complimentary fresh fruit, tea, and coffee. · Friday fridge. · Company lunches. · £1,000 Refer A Friend Scheme. · Paid Charity leave. What will you be doing? Visiting Client sites to provide IT & Telco solutions as a field engineer. Work with the other members of the Technical Teams and together act as a single point of contact for … IT & Telco issues, changes and queries. 2nd & 3rd line end user support - troubleshooting of IT & Telco related problems, including escalations from our support teams, customers, the Client Experience Team and from third parties. Monitoring of customers systems using remote monitoring and management tools. Performing daily checks of systems and services and reporting on the condition of these. Take full … the status of problems on behalf of the user and communicate progress in a timely, courteous and professional manner. Publishing support documentation to assist other members of the Technical & Client Experience teams or customers with requests for information & provide training if required. Working with other members of the Client Experience Team to ensure all customer services are monitored More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
YourRecruit
ready to take the next step into a dedicated IT Project role Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that … delivery, and implementation of a wide variety of technical projects. You’ll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You’ll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone … senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with clientonboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best More ❯
of our growth strategy in London. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: Lead and execute a regional business development strategy focused on expanding FirstPort’s presence in the London market. Identify and secure new business opportunities with RMCs … RTMs, developers, and other stakeholders. Confidently pitch and present tailored property management solutions that meet diverse client needs. Conduct market research to anticipate trends, competitor activity, and emerging customer expectations. Build and nurture long-term client relationships that support retention and future growth. Attend industry networking events and represent FirstPort at key forums and meetings. Work closely with … the Head of Business Development and Regional Director to ensure alignment with wider company goals. Collaborate with internal teams to ensure seamless clientonboarding and exceptional service delivery. Generate leads by leveraging an established network of property professionals. Maintain a strong sales pipeline and contribute to strategic growth initiatives across London. Required Skills & Qualifications: Minimum 5+ years More ❯
of our growth strategy in London. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: Lead and execute a regional business development strategy focused on expanding FirstPort’s presence in the London market. Identify and secure new business opportunities with RMCs … RTMs, developers, and other stakeholders. Confidently pitch and present tailored property management solutions that meet diverse client needs. Conduct market research to anticipate trends, competitor activity, and emerging customer expectations. Build and nurture long-term client relationships that support retention and future growth. Attend industry networking events and represent FirstPort at key forums and meetings. Work closely with … the Head of Business Development and Regional Director to ensure alignment with wider company goals. Collaborate with internal teams to ensure seamless clientonboarding and exceptional service delivery. Generate leads by leveraging an established network of property professionals. Maintain a strong sales pipeline and contribute to strategic growth initiatives across London. Required Skills & Qualifications: Minimum 5+ years More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Mattioli Woods
hiring: HubSpot Executive Hybrid working (minimum three days in Leicester office) Full-time, permanent | competitive salary + benefits Are you a HubSpot expert with a passion for building meaningful client relationships through smart, data-driven marketing? Were looking for a Marketing Automation Executive to join our Digital Marketing team and help us deliver engaging, results-focused campaigns that support … both new client acquisition and deeper relationships with our existing clients. This hybrid role offers the flexibility of working from home while spending set days in our Leicester office. The role As a key member of our Digital Marketing team, youll take the operational lead in deploying HubSpot for marketing automation, lead nurturing, and CRM integration with our wider … digital activity. Youll collaborate closely with internal stakeholders to translate commercial objectives into impactful campaigns and journeys that align with our brand vision and client needs. What youll be doing develop and deliver automated workflows, nurture streams, and customer journeys in HubSpot build and deploy targeted email campaigns with segmentation and personalisation for client and prospect audiences set More ❯
be to exceed our ambitious revenue retention targets by driving widespread adoption across our customers' organizations. You will own the complete customer journey for your portfolio, from initial onboarding to long-term growth. By partnering creatively with our Technical Account Managers, you will gain a deep understanding of your customers' business and technical challenges. Your goal is to More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Tenth Revolution Group
Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland as needed (pool car or mileage reimbursement provided). - Ticket & Documentation Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and … remediate alerts. - Project Support: Assist senior engineers with IT projects such as new clientonboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work in the UK: Legal authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Up to £40k + Extensive Benefits
and online chat, ensuring prompt and accurate solutions to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions More ❯
with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision … Business teams. Ensure compliance with internal controls and regulatory requirements. Provide input into programme-level reporting and updates. Support trade lifecycle and payments-related project streams, including trade migration, clientonboarding, and transaction reporting. Maintain documentation to required standards for audit and PMO review. Assist in post-implementation reviews and lessons learned exercises. WORK EXPERIENCE Essential … About US At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the More ❯
grown into a global leader by focusing on the specific challenges of partner-led firms. We've built a suite of intelligent, cloud-based solutions that support compliance, collaboration, clientonboarding, and relationship management With demands for our solutions growing, we are now seeking an experienced Senior Solutions Consultant to work across our Intapp and Dealcoud platform More ❯
retention, and growth Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customeronboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews More ❯
retention, and growth Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customeronboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews More ❯
retention, and growth Serve as the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customeronboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews More ❯
team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in Surrey. The company is a small team of around 3 Developers, 1 Tester + … delivery, backlog management, and release planning Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support clientonboarding and resolve platform-related issues Experience Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in engineering management or technical leadership Knowledge of cloud … CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incident management skills and operational mindset Excellent communication skills for both internal leadership and client-facing situations Interview process: Initial interview with Head of Engineering Technical and practical test CTO/Chairman of Tech Committee meeting Final stage with CEO The salary on this More ❯
team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client support. This role will require you in office 4 days per week and located in Surrey. The company is a small team of around 3 Developers, 1 Tester + … delivery, backlog management, and release planning Ensure platform stability through monitoring, incident management, and post-mortems Implement robust security and compliance practices Manage vendor relationships and operational budgets Support clientonboarding and resolve platform-related issues Experience 2+ Years of Technical Leadership or People management Strong background in Java development (Spring, Spring Boot, Hibernate, REST) Experience in … CD, Docker, Kubernetes, infrastructure-as-code) Familiarity with monitoring tools (Prometheus, Grafana, ELK, Splunk) Strong incident management skills and operational mindset Excellent communication skills for both internal leadership and client-facing situations Interview process: Initial interview with Head of Engineering Technical and practical test CTO/Chairman of Tech Committee meeting Final stage with CEO The salary on this More ❯
SIEM, Kubernetes monitoring, and more-enhancing operational efficiency and reducing observability spend by up to 70%. We are seeking a highly motivated, experienced, and collaborative Team Lead, Onboarding Project Managers to lead a growing team responsible for delivering an exceptional onboarding experience to new customers. This player-coach role combines team leadership with hands-on … project execution , ensuring our onboarding processes are scalable, customer-centric, and tightly aligned with Coralogix's technical capabilities. This individual will guide a team of Onboarding Project Managers, contribute directly to onboarding strategic accounts … and collaborate closely with Sales, SEs, TAMs, Support, and R&D. The ideal candidate brings both strong project leadership skills and a deep understanding of SaaS or observability customeronboarding . Responsibilities: Lead, mentor, and grow a global team of Onboarding Project Managers across regions and verticals Define and monitor KPIs for onboarding success More ❯
from search to checkout, ensuring a smooth and efficient buying journey. Promote TReS and ORP internally (sales, technical teams, Ricoh employees) and externally to maximise customer onboarding. Manage onboarding requests with a target SLA of 48 hours, capturing preferences and favourites for repeat purchases. Deliver live chat support to assist customers with product queries, account setup, and order More ❯
grow your technical toolkit in a nurturing environment. 2nd/3rd Line Support: Best suited if you've got 2-4 years' MSP experience and can confidently handle escalations, clientonboarding, and advanced troubleshooting. You'll work with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What we're looking for: Full UK driving More ❯
IT Field Engineer – Three Legged Cross – £26,000–£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution More ❯