Client Onboarding Jobs in England

26 to 50 of 422 Client Onboarding Jobs in England

SaaS Onboarding Manager, Charles River Development, Vice President

London, United Kingdom
STATE STREET CORPORATION
Charles River Development is an award-winning provider of software and services to the Investments/Financial Services industry. Our client base includes many of the worlds' largest investment and financial institutions. To better serve the growing demand for our Software as a Service managed service offerings. This is … a client-facing, business and technical staff position responsible for managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Purpose and Function: We are seeking a senior technical leader to manage a team and … integration, cloud platforms, and team leadership. Responsibilities Strategy & Continuous Improvement Identify and implement enhancements to the service and delivery model to improve efficiency and client satisfaction. Serve as an escalation point for internal and client-facing operational issues within the Azure SaaS team. Collaborate with sales teams to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Transaction and Account Management Analyst

London, United Kingdom
Macquarie Bank Limited
Commodities and Global Markets is responsible for loan administration and the ongoing operational management of business transactions from conception to maturity. This involves coordinating client onboarding, settlements and funding, booking all positions in our loans management system, Loan IQ, and implementing processes and platform solutions for ongoing … the commodity shipping segments, including tankers, dry bulk, gas, and container shipping, as well as offshore industry service vessels. This involves the coordination of client onboarding, settlements and funding, booking of all positions in our loans management system - Loan IQ - and the implementation of processes and platform … Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

MSS Delivery Lead

London, United Kingdom
Orange SA
for ensuring that all necessary processes, tools, systems, and technologies required to deliver comprehensive security services are correctly configured, integrated, and aligned with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set … up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery Lead will have a direct reporting to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across … from initial requirements capture, through to design and onboarding of MSS to ensure a high-quality onboarding that meets the client's expectations and business requirements. Support sales and pre-sales teams during requirements gathering and scoping exercises to ensure sufficient information is captured to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager UKI

London, United Kingdom
Rise Up
to discuss implementation and deployment specifics, ensuring a smooth and well-informed transition for the client. Ensure the platform is fully configured from the client's onboarding phase, meeting their specific expectations and enabling seamless adoption. Effectively handle crisis situations while maintaining customer satisfaction and act as … the primary point of contact when needed. Work closely with the sales team to identify upsell and renewal opportunities and serve as the client's advocate within the company. Lead digital training projects from design to execution, coordinating with all stakeholders to ensure flawless delivery aligned with business objectives … and client expectations. Detect upsell and cross-sell opportunities. What You'll Bring To The Team: Experience in SaaS B2B 4 years experience in client onboarding process management Ability to manage multiple projects simultaneously with a strong focus on data, KPIs, and results Proficiency in CRM More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Database Support Coordinator

London, United Kingdom
Pantheon
play a vital role in ensuring our clients have seamless access to crucial investment documents. This role would suit a candidate with experience in client-facing document management systems, first line support, analysis using large sets of data and excellent technical skills. Your Impact Own the Investor Portal (Investor … Information Database) by daily management and maintenance of user access and ensuring accurate and timely document uploads. Support the client onboarding process by ensuring fund, client and user access is accurately set up on a timely basis for a smooth client experience. Ensure data integrity … by organising client and fund set ups cleansing and organizing documents for a smooth client experience. Support the investment process by timely management of the capital activity process. Enhance client experience by providing first-class support using a ticketing management system, resolving queries, and assisting with logins More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager Client Operations London

London, United Kingdom
Hybrid / WFH Options
Canoe Intelligence
to explore cutting-edge machine learning technology we're looking for you. As a Project Manager, you'll collaborate as a member of our Client Success team to oversee product implementations and training of the Canoe platform. Your goal is to demonstrate Canoe's value and guide clients to … Do: Create and maintain detailed project plans, timelines, and resource allocation strategies to ensure successful implementations. Work with internal cross-functional teams and the client to gather requirements, manage expectations, and ensure alignment with project scope and goals. Identify potential risks and develop mitigation strategies to minimize impact on … s technology offering Lead clients through their Canoe implementation including technology configuration, upstream data connectivity, downstream data integrations, and initial training Organize and conduct client kick-off and weekly project management calls Execute client workflow analysis, design solutions, and aid client integration with Canoe's platform Maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Coordinator

London Area, United Kingdom
Zenzero
within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯
Posted:

Service Coordinator

london, south east england, united kingdom
Zenzero
within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities Client Onboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯
Posted:

Senior Manager, Revenue & Product

London, United Kingdom
Hybrid / WFH Options
PerchPeek Limited
This unique hybrid role bridges revenue operations, product development, and financial services, with a primary focus on advancing PerchPeek's revenue operations and integrating client-focused financial services into our product suite. You will blend operational excellence with innovation to drive large-scale system, process, and product improvements in … This role reports to the Head of Operations and will work with senior stakeholders across Finance, Sales and Product teams to enhance efficiency, support client onboarding, profitability analysis, and tool integrations in both internal and external financial functions. Responsibilities Whilst every role in a startup has a … platforms and manage tool rollout projects, including training initiatives Collaborate with internal financial functions to implement financial tools, integrations, and automations to streamline operation Client Financial Management Lead financial onboarding processes for new clients, including process mapping, advisory services, and systems setup Develop and maintain client More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Administrator - Trust & Corporate

Devon, United Kingdom
Search-Select LTD
Senior Administrator - Trust & Corporate Our client seeks a Senior Administrator to join their Trust & Corporate team. The purpose of the role is to deliver excellent client administration of a complex portfolio of client trust and company structures and to offer oversight and support to the Trust & Corporate … Responsibilities All aspects of administering your portfolio of entities Maintaining and building excellent relationships with clients and intermediaries through quality service Responding to all client communications in a timely fashion Preparing for and attending client meetings as required Preparation for and attendance at client meetings and preparation … of post meeting file notes and board minutes when required Assisting with client onboarding for new and transferring in business Completion of terminations and transfer outs on a timely basis To complete and input time in the time billing system on a daily basis Arranging payments Assisting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Services Manager

Greater London, England, United Kingdom
Kharon
TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
Posted:

Client Services Manager

london, south east england, United Kingdom
Kharon
TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
Posted:

Senior Operations Analyst

London Area, United Kingdom
Coopman Search and Selection | B Corp™
which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯
Posted:

Senior Operations Analyst

london, south east england, United Kingdom
Coopman Search and Selection | B Corp™
which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯
Posted:

Customer Success Executive

Bedford, Bedfordshire, South East, United Kingdom
Verifile Ltd
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate client onboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Success Executive

bedford, east anglia, united kingdom
Verifile Ltd
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate client onboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
Posted:

Customer Success Executive

luton, bedfordshire, east anglia, united kingdom
Verifile Ltd
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate client onboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
Posted:

Service Delivery Manager

London, United Kingdom
Hybrid / WFH Options
Aptitude Software Limited
do and what we offer The Service Delivery Manager oversees the delivery of Aptitude's products, ensuring contractual obligations are met while fostering strong client relationships. Acting as a brand ambassador, the SDM ensures a smooth client onboarding process and proactively manages client satisfaction, becoming … working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. Communication : Proficient in English, with excellent report writing, presentation, negotiation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client On-boarding Project Manager (Aladdin)

London, United Kingdom
Mason Blake
Job details Location : London Date Posted : 23 July 2021 Category Job Type : Permanent Job ID Description Our client is a global investment management house. They are seeking a Client On-boarding Project Manager (Aladdin) to join their successful team on a 12 month contract basis. The Client On-boarding Project Manager (Aladdin) will take responsibility for the following duties: Understanding how client requirements fit inside the Aladdin machinery Be accountable to the Investment team, and responsible for ensuring a successful onboarding Build strong relationships with key stakeholders, both internally and externally Continually look … Analysts, User Acceptance Testing, training and sign-off of deliverables Drive scalability and efficiency improvements, reducing cost and complexity in the operating model The Client On-boarding Project Manager (Aladdin) will meet the following criteria: Experience in client onboarding is essential Knowledge of Aladdin is essential More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - UK

London, United Kingdom
LinearB Inc
complex concepts into actionable advice. Customer-focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and … customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! What You'll Do Client Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and … main point of contact from Sales handoff to post-launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each client receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check-ins with customers to maintain a strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager AM1A

London, United Kingdom
Hybrid / WFH Options
Bytes Software Services
within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess … a rapid learning curve, reflecting the dynamic nature of our industry. If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success. KEY RESPONSIBILITIES … use of social media platforms like LinkedIn. Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities. Client Engagement Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges. Conduct thorough client More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director, Product Configuration London, England

London, United Kingdom
Group M Worldwide Inc
and new platform builds - ensuring scalability, technical requirements, and internal resources. Process Optimization: Continuously improving implementation processes to increase efficiency, reduce costs, and enhance client satisfaction. Cross-functional Collaboration: Working closely with Investment, Finance, Product Management, Engineering, Configuration and Enablement teams to ensure seamless product rollout and adoption. Documentation … best practices, and troubleshooting guides. Performance Monitoring & Reporting: Tracking key metrics related to implementation success, identifying areas for improvement, and reporting to senior management. Client Onboarding & Training: Collaborating with the Enablement teams to be a key part of the onboarding process for new clients adopting … Ahead of the Curve: Keeping up-to-date with industry best practices and emerging technologies to ensure the implementation strategy remains effective and competitive. Client Relationship Management: Building strong relationships with key client stakeholders to understand their needs and ensure successful product adoption. About You: We are looking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Services Manager

London, United Kingdom
Integer, LLC
TL;DR Kharon is seeking a full-time, London-based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to Kharon … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon's evolving platform features, benefits, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Implementation Consultant - Remote, London UK

London, United Kingdom
Hybrid / WFH Options
AML RightSource, LLC
highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects … includes managing initial setup and ongoing platform optimization to ensure seamless functionality and alignment with customer requirements. The consultant will also identify and document client-specific requirements, working closely with internal teams to implement necessary configuration changes and enhancements. The role initially focuses on platform configuration, technical support, and … troubleshooting, with the expectation that the consultant will transition into a more client-facing role, leading implementations and providing strategic guidance as their expertise develops. Primary Responsibilities Manage client support cases , responding to enquiries, troubleshooting technical issues, and ensuring timely resolution. Handle Jira tickets, document meeting discussions, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Partnership Manager - Reading & Slough

London, United Kingdom
Hybrid / WFH Options
Allica Bank Limited
firms in your region. Your focus will be on winning active new Business Rewards and Savings Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients and delivering funded accounts. For additional lending requirements you will co-ordinate the introduction to our specialist … firms. This will include cold outbound, warm inbound and actively referring partners. Managing firms through each stage of our pipeline towards becoming repeat new client referrers. Taking a consultative approach to build trust and understanding, establishing Allica as the most recommended bank by accountants. Managing the relationship at a … meetings. Introducing our Business Rewards Account and associated cash management products for the firm and their clients. Being responsible for the end-to-end client onboarding journey, funding and usage of accounts. Qualifying and assigning each firm to an appropriate Relationship Manager (RM) when they/their More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Client Onboarding
England
10th Percentile
£30,000
25th Percentile
£33,875
Median
£45,000
75th Percentile
£73,750
90th Percentile
£87,500