176 to 200 of 566 Customer Engagement Jobs in England

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

Systems Engineer whos passionate about delivering real-world solutions to customers. If youve supported technical projects, worked with infrastructure or cloud systems, and are eager to grow into a customer-facing delivery rolethis could be the perfect opportunity. Were committed to supporting your growth. In return, youll benefit from a clear development path that includes opportunities to gain industry … recognized certifications (such as Cisco or AWS) and hands-on experience in project delivery techniqueshelping you build the skills needed to thrive in customer-facing engineering roles. Responsibilities: Support the delivery of technical solutions to customers, ensuring alignment with requirements and project goals. Assist in gathering, documenting, and managing technical requirements throughout the project lifecycle. Contribute to the design … configuration, and integration of IP-based infrastructure and cloud systems. Participate in system testing, validation, and customer acceptance activities. Collaborate with internal teams (Engineering, DevOps, Support, PMO) to ensure smooth project execution. Help prepare technical documentation and customer-facing materials. Attend customer meetings and site visits, with occasional travel and overnight stays. Qualifications & Experience: Some experience working More ❯

ambitions 5 Security Representation - Represent the Group Functions IT team in interactions with the wider L&G Group and Security Improvement project, such as sitting on Steering Groups or Customer Engagement Workshops and ensure Group Functions interests are input and requests for input are passed to the correct teams 6. Security Maturity - Actively work to improve the Group … processes, update or establish procedures where required. 7. Treating Customers Fairly (TCF) - Ensure that all customers/stakeholders are treated fairly in line with Legal & General's principles on Customer Experience, Employee Engagement, Continuous Improvement and TCF policy. Qualifications- Appropriate security qualifications and memberships (e.g. CISSP, etc.) are desirable, but not essential or demonstrable equivalent experience. Knowledge- Information More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

Our client are a fast growth business. They are now looking for a CRM Executive to join the team Job Description: Primary focus on customer email, SMS and push campaigns including newsletter, promotional activity and referral. Campaign ownership from start to nish including planning, delivery and analysis. Responsible for the whole email creation process, including some basic image and … and delivery best practices, responsible for accurately collating and articulating design briefs to creative colleagues. Own campaign QA testing (content and technical) as well as managing deployment via the Customer Engagement Platform. Manage customer segment and selection process from de ning targeting approach to writing data selection briefs through to delivery of campaigns. Report on segment volumes More ❯

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's … as part of a team Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement Comfortable with learning and utilizing new software and More ❯

deliver within challenging timeframes. What will be your responsibilities: Market Strategy Leadership: Define and execute the market entry strategy for TEKEVER platforms in designated regions, focusing on market analysis, customer engagement, and sales strategy. Customer Relationship Development: Build strong, trusted relationships with key defence stakeholders to identify and develop opportunities. Sales Pipeline Management: Oversee and manage the … wider TEKEVER teams to ensure alignment in delivering market strategies and capabilities. Tender Management: Lead the development and submission of tender responses in the region, ensuring successful outcomes. Industry Engagement: Attend relevant conferences, exhibitions, and events to support business development and identify new opportunities for collaboration. Profile and requirements: An undergraduate degree in a STEM subject Proven experience in More ❯

new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be …/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare More ❯

experiences for both internal and external users.You will be responsible for ensuring the successful delivery and value realisation of the product technology investment portfolio. With a strong emphasis on customer outcomes, you will drive quality assurance, budget control, engineering best practices, standards compliance, and supplier performance. Working in partnership with Enterprise Architecture, you will ensure all initiatives align with … of new products from programme to operational delivery. Coordinate with Change Management to ensure compliant and well-communicated deployments. Champion service improvement with a strong focus on enhancing the customer experience. Knowledge, Skills & Attributes: Skilled communicator and excellent stakeholder management, ability to work and influence at senior level Has a record of accomplishment of success, keeping to commitments, credibility … to drive shorter-term outcomes Strong understanding of technology delivery methodologies and operational outcomes Ability to solve, apply innovative thinking/creative problem-solving to resolve complex service issues Customer Focus: comfortable with strategic customer engagement and an expert at determining actual needs What you need to do now If you're interested in this role, click More ❯

optimize settlement processes and drive operational efficiency. Drive R&D efforts to plan and execute on these efficiency gains. Design roadmaps and strategies that deliver iterative value to our customer base, ensuring high levels of customer engagement throughout each change programme. Cultivate strategic relationships with key industry players, including SWIFT, CLS, and other critical financial market infrastructure … providers. Drive engagement with new payment infrastructure providers such as Partior, Fnality, DTCC, Euroclear, Fragmos, HQLAx. Qualifications & Experience 10+ years of progressive experience in the payments and settlement domain, with a proven history of leading successful digitalization initiatives. Extensive knowledge of payment and settlement processes, encompassing operational, regulatory, and technological complexities. Hands-on experience with emerging real-time settlement More ❯

regional sales teams. In addition, this role will lead the planning and execution of Unily's flagship annual event, Unite, bringing together industry leaders, customers, and prospects to drive engagement and business growth. As the Senior Field Marketing Manager, you will manage a team of two and report to the Chief Marketing Officer. You will develop and execute marketing … generate pipeline and revenue in partnership with regional sales teams. Sales Alignment: Work closely with sales leadership and sellers to understand regional needs and tailor marketing initiatives to drive engagement and conversion. Event Management: Own the planning and execution of Unite, our major annual global event, as well as regional events, trade shows, and customer roundtables. Pipeline Generation … Acceleration: Design and execute targeted campaigns, webinars, executive roundtables, and customer engagement programs, to move prospects through the funnel. Budget & Performance Management: Oversee the field marketing budget, ensuring ROI-driven investments, and track campaign performance with clear metrics and reporting. Team Leadership: Manage and mentor a team of two field marketers, fostering professional growth and operational excellence. Content More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

take full responsibility for the evolution of the product. Youll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. Youll have a dedicated technical development team to scope, build, and deliver your product. Youll have a strong focus on customer engagement … both short and long-term growth. Key Responsibilities Product Strategy & Roadmap(45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have a good understanding of the market and competitors. Establish success metrics and communicate priorities across teams. Execution & Delivery(25%) Collaborate with development team … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making(30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable More ❯

providing outsourced printing and mailing services, our client has evolved to focus on digital and software solutions. Today, it offers the most complete and integrated suite of cloud-based customer experience management solutions available on the market. The portfolio includes billing and payments, alerts and preference management, mobile apps, and utility mapping solutions. Our client provides performance-driven value … to validate product strategy Lead and supervise all events including trade show activities and annual client events. Oversee/complete competitive analysis against key criteria. Identify, analyze and distill customer requirements into a prioritized set suitable to achieve the business goals of the company. Maintain close oversight of market analyses to develop and provide market requirements in response to … customer needs, and market opportunities Understand the thorough business case for proposed products and initiatives, including cost/benefit estimates, market trends, competitive analysis, risk analysis, industry best practices and product development timelines. Establish selection criteria for product opportunities. Collaborate with the product development teams to ensure consistent execution of product plans that result in product delivery on time More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

sector, currently implementing Microsoft Dynamics across its operations. This is a key hire for someone with a solid background in supporting CRM systems, who understands their value in driving customer engagement and operational efficiency. The role sits within the Business Systems team and will focus on supporting the Dynamics platform, engaging with stakeholders across Sales, Marketing and Customer … occasionally to regional offices to support end-users on site Experience and skills required: Previous experience supporting CRM platforms (Dynamics or similar) An understanding of how CRM systems support customer-facing and sales functions Confident working with both technical and non-technical stakeholders Comfortable taking ownership of support activity and liaising with third parties Strong communication and organisational skills More ❯

workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight … mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and finance. Promotea culture of responsibility, continuous learning, and innovation. Skills/Qualifications Provencompetence in operational leadership, customer service, and business processmanagement. FormalOperational Business Management Training/Qualification. Strongknowledge of budgeting, forecasting, and financial reporting. Familiaritywith SORS, social housing compliance, and process management. Abilityto lead, manage, and … delivering large-scale projects within the social housing sector. Strongbackground in financial accountability, contract management, and processefficiency. Demonstratedability to manage large teams and drive performance improvements. Trackrecord of enhancing customer experience and service delivery. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your More ❯

Trentino, Friuli). What You Will Do: Consistently exceed sales quotas by acquiring new enterprise customers (New Logo Sales) and driving cross-selling and upselling opportunities within the existing customer base. Orchestrate the end-to-end customer engagement process, emphasizing long-term success and loyalty. Initiate and lead high-impact sales strategies and collaborative efforts with key … partners. Develop and nurture executive-level relationships to secure customer commitment and satisfaction. Conduct strategic site visits to identify growth opportunities and enhance engagement. Maintain impeccable account and opportunity data within CRM systems for accurate forecasting. Deeply understand customer business dynamics to align and upsell SOPHOS solutions. Communicate SOPHOS's value proposition effectively to retain and grow customer More ❯

About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that … are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co … from hospitality events to third-party conferences. You'll own the UK event calendar, working across internal stakeholders and local vendors to deliver polished, high-impact experiences that deepen engagement with key accounts and buyers. Cross-functional partnership. Work closely with our London-based sales team to support account engagement and pipeline. You'll support territory-specific plays More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the Marketing team, where … support innovation, drive efficiency, and deliver measurable business value. The role acts as a strategic bridge between marketing objectives and technological enablement, helping Connells Group modernise its approach to customer engagement, lead generation, and brand positioning.Your responsibilities will include: Be the Business Technical Lead in the Business Aligned team working with product and delivery to ensure the business … subject, and/or experience in senior technology roles. Experience of working in technologies that support Marketing – such as websites, digital screens content management systems, digital and printed marketing, customer research tools and analytics, and social media management platforms. In-depth knowledge of software development lifecycle and methodologies. Understanding of and experience with SAFe, and agile frameworks such as More ❯