176 to 200 of 766 Customer Engagement Jobs in England

PMO Coordinator About Us We are a specialist consultancy focused on delivering Microsoft Dynamics 365 Customer Engagement (D365 CE) solutions to clients across various industries. Our mission is to drive digital transformation through innovative CRM strategies, and we pride ourselves on our collaborative, agile, and customer-centric approach. Role Overview As a PMO Coordinator, you will play More ❯

where innovation meets execution. We're looking for a Senior D365 Project Manager to take ownership of our most strategic D365 implementations and upgrades across Finance & Operations (F&O), Customer Engagement (CE), and Power Platform solutions. What You'll Do: Lead end-to-end project delivery of D365 initiatives, from discovery through deployment and support Manage cross-functional … scope, and within budget, using best-practice project governance (Agile/Waterfall/Hybrid) Develop and maintain detailed project plans, RAID logs, stakeholder comms, and status reports Own stakeholder engagement and communication across C-level execs, business units, and technical teams Drive change management and adoption strategies to maximize ROI on D365 investments What You'll Bring: Proven experience More ❯

polite telesales/Business Development Executive to join their team. What's in it for you? This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales/Business Development Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship-building and lead … generation. They have a fantastic product that they deliver to an extremely high quality standard and they pride themselves on their customer service and expertise in the field. Our client takes great pride in their employees and encourages the team to grow and progress into their desired role within the field. Competitive Salary Bonus opportunities Parking Training & development opportunities … Package 32,000 can be flexible for the right candidate What's involved? Provide outstanding customer service while identifying new business opportunities. Maintain accurate records and input data into the CRM system. Build and sustain positive relationships with prospective and existing clients. Meet achievable weekly and monthly targets focused on customer engagement and satisfaction. Develop a thorough More ❯

Mission A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to achieve or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers : As a Senior Consultant you … and Team Plans by championing, identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal Customer success : A Senior Consultant is a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets Youll be able to demonstrate an excellent … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Consultants are pivotal to our business offering customer engagement and on occasion you may support Pre-Sales engagement for the creation of technical proposals Required Skills More ❯

We are looking for a passionate, customer-obsessed individual to help us build Everyday Essentials (EE) and Sub-Same Day business in Japan. As Product leader, you will drive JP-wide projects with multiple partner teams spanning across Retail/3P , Finance, Tech, Ops and/or your worldwide counterparts. You will work closely with category teams to drive … growth in the EE business. In particular, you will contribute to offering best in class inputs to customers , driving customer engagement by simplifying the customer experience, and improving economics to spin the flywheel. You will also interact frequently with the JP senior leadership and you will directly impact how we evolve and grow in the EE business. More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work … on churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work … on churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational … Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service More ❯

management, change coordination, and operational governance. Key Responsibilities Leadership & Strategy Collaborate with the Head of Operations to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational … Collaboration Partner with Development, Infrastructure, Product, and QA teams to ensure operational readiness for software releases and services. Ensure operational alignment across teams, facilitating effective cross-team collaboration. Stakeholder & Customer Engagement Work with Customer Success Managers (CSMs) and service delivery teams to ensure customer satisfaction and proactive issue resolution. Maintain open communication with customers, addressing service More ❯

estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users … as the primary technical liaison for assigned key accounts and ensure they grow their usage of Retool and its impact on their business. Establish regular touch-points to review customer usage, health, and expansion opportunities. Demonstrate in-depth knowledge of the account, including project management aspects such as organizing information about customer key stakeholders, goals, open/action … items, risks, and dependencies. Document customer use cases and success stories for case studies, testimonials, and EBRs. Advocate for the needs of our customers within Retool, ensuring their feedback shapes our product evolution. Present technical content, such as sample apps, demos, and our product roadmap to diverse audiences, from engineers to C-suite executives. Organize hackathons and workshops to More ❯

way as well as ensure the development of new solutions do not breach any regulatory legislation such as GDPR. It is incredibly important to us that the team ensure customer data is always protected About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to manage, deliver … trusted 3rd partiesthat provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of servicesIntegration and orchestration of services across AWS , Google Cloud , Celebrus More ❯

JP Morgan), Termgrid is at the forefront of innovation in one of the most critical parts of the global economy. We’re seeking our first Community Specialist to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes … community of users and brand advocates to strengthen relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. … Providence Equity — led by seasoned founders who understand the industry deeply. Details Job Title: Community Manager Location: London Reports To: VP of Marketing What You’ll Do Own community engagement strategy across digital platforms (email campaigns, webinars, social channels) and in-person events. Celebrate user milestones through targeted campaigns, highlighting key achievements and use cases within the community. Collaborate More ❯

JP Morgan), Termgrid is at the forefront of innovation in one of the most critical parts of the global economy. We’re seeking our first Community Specialist to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes … community of users and brand advocates to strengthen relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. … Providence Equity — led by seasoned founders who understand the industry deeply. Details Job Title: Community Manager Location: London Reports To: VP of Marketing What You’ll Do Own community engagement strategy across digital platforms (email campaigns, webinars, social channels) and in-person events. Celebrate user milestones through targeted campaigns, highlighting key achievements and use cases within the community. Collaborate More ❯

and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially … looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods' capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with More ❯

Methods are looking for an experienced Solution Architect to join us on a Full-time basis. We are looking for someone with at least 5 years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies. Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies … and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole life cycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially More ❯

benefits and requirements of the Raft platform to developers and product managers, and express the value of our product to high-level executives. Day-to-day you will: Analyze customer technical requirements to recommend optimal product configurations and implementation strategies, and complete RFPs and security questionnaires. Develop technical proof of concepts, demos, and tools to support the Sales, Pre … sales, and Customer Success teams, enhancing customer engagement and solution delivery. Serve as a key technical resource and expert on the integration and capabilities of Raft's products, facilitating internal and external presentations on these topics. Foster strong partnerships with the Product team and maintain a feedback loop with potential customers to influence product development and improvements. … Proactively identify and address barriers that hinder customer satisfaction and revenue growth, championing customer needs and solutions within the organisation. We specifically want someone who has: Extensive experience in the SaaS enterprise software sector. In-depth technical understanding of SaaS products and underlying technologies. Capable of translating complex technical information for non-technical audiences. Familiarity with multiple programming More ❯

KPIs to maximize system operational availability (Ao), implement and drive all aspects of Rapiscan's security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). You and your team will be the escalation point … upgrades and greater capabilities to our clients as technology and product enhancements and features evolve. You will work closely with the service management team in responding to and addressing customer complaints. Working with the service security team, you will analyze data to determine gaps in our service offerings (or tools) which are obstacles to growing the service business, executing … operational excellence/efficiency and maximizing customer satisfaction with the overall goal to increase our overall efficiency and reduce our cost to provide service. You will be a key member of CAPA review board and oversee the execution/follow-up of current CAPAs assigned to Service. Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated More ❯

The Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and … customer processes, ensuring that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people … organization lead the team to deliver highest quality results and foster a culture of innovation and continuous improvement. Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution. Technology Partnership and Innovation Position the team to become a strong technology partner for customer facing departments using Salesforce. Decide on the best More ❯

please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in … shaping new selling strategies, identifying scalable opportunities, and ensuring our go-to-market propositions resonate with key industry priorities. This role requires a blend of technical acumen, strategic thinking, customer advocacy, and strong collaboration with internal and external partners. Key Responsibilities Technical Advisor to Sales and Presales Leadership: Analyze and advise the Sales and Presales Regional Leadership Team on … the technical implications of new Tableau product launches, roadmap changes, and strategic initiatives on regional revenue targets and resource deployment. Provide thought leadership to presales, sales, and customer success teams on innovative approaches to selling Tableau, developing compelling value propositions, and penetrating new market segments for scalable growth. Strategic Account Technical Executive: Serve as the primary technical executive sponsor More ❯

on data-intensive edge applications, microservices and event-driven architecture. We also welcome diverse experiences in other languages, such as Golang, Rust, or Dart. Effective stakeholder management in supporting customer engagement and navigating teams through customer environments. Delivery-focused and pragmatic in ensuring customer value is delivered efficiently, with necessary trade-offs considered, balancing strategic direction … quality and resiliency. Have a product mindset, always keen to understand customer needs. Facilitate product and design discussions, contributing ideas to ensure we do the most impactful work that will improve the product and user experience. Comfortable dealing with ambiguity, thinking through the problem space, seeking feedback, challenging the status quo, and adjusting the platform through iterations. We are More ❯

is strong-and the scale is unreal. We're now reimagining just how much further we can take it. We're redesigning our growth engine-faster, smarter, and more customer-obsessed than ever. Fewer layers. Sharper strategy. Disciplined execution. A bias for action. We're looking for bold operators and builders ready to run at this opportunity, shape the … future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape and deliver high-impact CRM programs that improve retention, engagement, and … you're someone who can jump from HTML QA to campaign analysis to audience logic without blinking-and who cares deeply about getting the right message to the right customer at the right time-this is your seat. What You'll Do Plan, execute, and optimize CRM campaigns across Email, SMS, and Push channels-aligned to lifecycle stages, regional More ❯

execute a comprehensive revenue generation strategy that aligns with Zyte's goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster … needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable … plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customer engagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in Office … person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a hybrid role with an expectation of 1 day More ❯

Provisioning Coordinator - Customer Engagement Focus-£28,000-£32,000- Camberley, GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will … the provisioning lifecycle. Maintain accurate records of provisioning activities using internal systems.Identify and escalate any issues that may impact service delivery timelines. Support continuous improvement initiatives to enhance the customer provisioning experience. The Company Windsor Telecom believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers More ❯