26 to 50 of 1,061 Customer Engagement Jobs in England

Senior Solution Architect - HPC

Location
Peterborough, England, United Kingdom
successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customer’s requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customer’s business needs … with high-performance computing (HPC) and accelerated compute specialist knowledge to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. They focus on research and education, life sciences, and public sector and sovereign customers. In these sectors, compute capacity directly ...

Senior Solution Architect - HPC

Location
City Of London, England, United Kingdom
successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customer’s requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customer’s business needs … with high-performance computing (HPC) and accelerated compute specialist knowledge to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. They focus on research and education, life sciences, and public sector and sovereign customers. In these sectors, compute capacity directly ...

Senior Technical Consultant Microsoft Dynamics 365 CRM, Power Platform & Copilot

Location
City Of London, England, United Kingdom
strategic partner to our clients and operate as a boutique-style community of inspired and passionate experts, focused on innovation, collaboration and customer success. Our UK Microsoft practice helps organisations turn business needs into tangible technology outcomes using Dynamics 365, Power Platform, Microsoft Copilot, Azure and the wider Microsoft … Microsoft team. This is a hands-on, client-facing role focused on the design, development, integration, deployment and support of Microsoft Dynamics 365 Customer Engagement, Power Platform and Copilot solutions. The successful candidate will combine strong engineering capability with consulting skills and disciplined software delivery. They will work ...

D365 CRM Functional Consultant

Location
Greater London, England, United Kingdom
team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure … successful delivery that drives business value. Key Responsibilities Solution Design & Configuration: Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.) to meet client requirements. Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders ...

CRM Manager

Hiring Organisation
Pontoon
Location
London, United Kingdom
Employment Type
Contract
least 2 days per week in the office Rate: Highly Comparative About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using … customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Proven experience in CRM, lifecycle marketing or retention marketing. Hands-on experience delivering multi-channel campaigns. Strong understanding of customer segmentation, automated journeys and personalisation. Experience analysing campaign performance ...

Tailor Made Technologies - IT Account Manager

Location
Fareham, England, United Kingdom
improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

IT Account Manager

Hiring Organisation
Global 4 Communications Ltd
Location
Fareham, ENG, GB, Hampshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

Customer Tech Support Engineer II

Location
West of England, England, United Kingdom
This is more than a job. It's a chance to build, grow, and make a real impact! Join our team as our new Customer Success Analyst . You’ll play a key role in assisting our customers when issues arise, acting as a reliable point of contact throughout … someone who enjoys problem-solving, communicating with customers, and taking ownership of delivering positive outcomes. You’ll work closely with Product, Engineering, Support, and Customer Success teams to coordinate the resolution of client‐raised issues, identify recurring themes, and help drive continuous improvement. Strong communication skills, attention to detail ...

MarTech - Associate Partner

Location
Greater London, England, United Kingdom
overseas. C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination … existing MarTech leadership, you will play a key role in the continued growth of the practice, helping to shape, position and win complex CRM, customer engagement, CDP, analytics and wider marketing technology programmes for major enterprise clients. This is a senior, client-facing consulting role with a significant ...

Field CTO - FSI

Location
Greater London, England, United Kingdom
Responsible for: No direct reports Based at: UK, hybrid. Expected to work from a Bell office at least two days per week, with customer travel as required. Scope: Strategic customer engagement, executive technology advisory, AI First adoption, market insight and roadmap feedback across Bell’s priority sectors. … technology direction, align business outcomes to innovation opportunities and accelerate adoption of Bell’s AI First portfolio. The role acts as the bridge between customer requirements, industry and market trends, Bell’s product roadmap and reusable intellectual property. Bell is particularly interested in candidates with deep expertise and market ...

Customer Success Performance Coach

Location
Manchester, England, United Kingdom
build software that helps organisations work smarter, save time, stay compliant, and achieve more. Our customers rely on our products every day, and our Customer Success and Renewals teams play a key role in helping them get value, stay engaged, and continue their partnership with us. … looking for a Performance Lead - Customer Success & Renewals to help our teams continue moving from a more reactive, ticket-based way of working to a more proactive, outcome-led and commercially confident approach. This is a hands-on coaching and enablement role. You won’t be line managing ...

Head of Product Analytics - Modelling

Location
Nottingham, England, United Kingdom
power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ...

Head of Product Analytics - Modelling

Location
City of Westminster, England, United Kingdom
power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ...

Head of Product Analytics - Modelling

Location
Greater London, England, United Kingdom
unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ...

Head of Product Analytics - Modelling

Location
Nottingham, England, United Kingdom
Role Overview We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics … strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring customer and commercial insight is embedded ...

Leader Customer Success Digital Europe London - United Kingdom - Full Time

Location
Greater London, England, United Kingdom
physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

Director of Sales & Marketing Technology

Location
Greater London, England, United Kingdom
building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people … right in. About you As Director of Sales and Marketing Technology, you will define and execute Hyve's technology strategy for customer acquisition, marketing engagement and commercial growth. You will own the platforms and capabilities used by Sales, Marketing and Digital teams across Hyve's global portfolio ...

Director, Customer Success

Location
Greater London, England, United Kingdom
than 3,000 finance teams across 100+ countries, Prophix OneTM is built for organisations that want to plan smarter and move faster. As Director, Customer Success, you will lead a high-performing team of CS Managers, Team Leads, and CSRs across regions and product lines, ensuring Prophix customers achieve … lasting value and measurable success with their solutions. Reporting to the VP, Customer Success, you will own retention and growth targets, shape global customer success strategy, and serve as a trusted senior partner to customers and executive stakeholders alike. This is a people-first leadership role ...

Senior Martech Consultant (Braze)

Location
Greater London, England, United Kingdom
move faster and stay ahead. The Role BPX is hiring Senior Martech Consultants into our Intelligent Marketing practice. You will configure, build and optimise customer engagement platforms for enterprise clients, turning marketing use cases into live, measurable, cross-channel journeys. Braze is the primary engagement platform … this team, fed by customer data platforms such as Twilio Segment and cloud data warehouses such as Snowflake. This is a hands‐on delivery role: you work with client marketing, CRM and data teams to shape use cases, build the campaigns and Canvases, set up the data and integrations ...

Dynamics 365 Contact Centre Technical Consultant

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
Up to £675 per day
seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre … platforms, with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service ...

Senior Enterprise Account Executive Tax and Trade

Location
Greater London, England, United Kingdom
Trade**We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Senior Account Executive to join our team and help us expand our Enterprise customer market … presence while nurturing strong customer relationships. Position Overview: As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional ...

D365 CE Contact Centre Techno/Functional Consultant - Inside IR35 - Mostly Remote

Hiring Organisation
Opus Recruitment Solutions
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £750/day
seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies … contact centre solutions. Working within a multidisciplinary team, you will play a key role in bridging business requirements with technical delivery, ensuring that customer service processes and contact centre capabilities are effectively implemented and optimised. Key Responsibilities Gather, analyse and document business and functional requirements for contact centre ...

Customer Success Director

Location
Greater London, England, United Kingdom
## Customer Success DirectorApply: London: Full time: Posted 12 Days Ago: REQ0526\\_0037334# **Who are we?**At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‐critical solutions across … strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.**About the Role**We are seeking a **Customer Success Director – Corporate Lending** to lead customer success outcomes across a portfolio of strategic customers using solutions including **Loan IQ, Trade, and Corporate ...

Customer Experience Specialist

Location
Greater London, England, United Kingdom
team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. NAVEX is seeking a Customer Experience Specialist to support the experience of our small and medium market customers through digital engagement, operational support, and efficient issue resolution. In this … scalable programms, automation, and self-service resources, helping ensure customers can successfully go onboard, adopt NAVEX solutions, and access assistance when needed. As the Customer Experience Specialist, you will work as part of a collaborative team responsible for supporting approximately 5,000 customers, delivering consistent and efficient engagement ...

Solution Architect

Hiring Organisation
HP
Location
Reading, United Kingdom
Employment Type
Full Time
LGBTQ+ business community. Please do not contact the recruiter directly. Solution Architect Description - The Solution Architect provides support on contractual sales, turning customer requirements into HP solutions and coordinating the RFP response so that all required SMEs are engaged and aligned. The role designs the end-to-end solution … ultimately, workforce transformation for the customer. Operating across strategic (RAD 3) engagements, the Solution Architect is the technical and commercial bridge between the customer, the Engagement Lead, sales teams, and delivery towers, and is measured on closed TCV funnel and achievement, client business advocacy, and revenue/margin ...