26 to 50 of 357 Customer Engagement Jobs in England

Customer Success Manager (CSM) is a key role in ensuring that Voicescape customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders. They also ensure quality and timely delivery of projects and maintain … very high customer satisfaction and retention levels Client Details At Voicescape we help our customers connect with the communities they serve. We use data science, behavioural insights and digital technology to create positive customer engagement in the most efficient and effective way possible. Our solutions address significant ...

most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. An overview of the role As the Head of Customer Activation, you will lead and develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. … high standard. This includes embedding risk management, resource planning, governance, and quality assurance across all activation activities. Your key responsibilities Define and deliver the Customer Activation strategy in alignment with Open GI’s organisational goals and customer vision. Promote quality advocacy in project management, consultancy and training across ...

client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service … ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer updates. ...

client is seeking a customer-focused Customer Success Manager to play a key role in supporting clients throughout their journey with the business. This is an excellent opportunity for someone who enjoys building strong professional relationships, helping customers get the most value from a product or service … ensuring enquiries are managed efficiently. Key Responsibilities Support new customer onboarding and product adoption. Respond to customer queries and coordinate resolutions. Maintain accurate client records, notes and account activity. Monitor customer engagement and identify potential risks. Help prepare account reviews, usage reports and customer updates. ...

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This … bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers ...

Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated across … client's ecosystem. You will do this by driving the technology, data, and product capabilities that create personalised and engaging customer experiences across digital and in-real-life touchpoints. In order to separate yourself from a generic product manager our client ids looking for a candidate who has: Experience ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Consultant Location: London, UK (3 days WFO) Duration: 6 months (Inside IR35) Job Description: 5-8+ years of experience in Marketing Automation, Customer Journey Orchestration, and Campaign Management. Design, configure, and implement Adobe Journey Optimizer (AJO) solutions for personalized customer engagement. Create and manage Real Time … batch customer journeys, campaigns, offers, and decisioning strategies. Configure customer profiles, audiences, events, and journey triggers using Adobe Experience Platform (AEP). Develop omni-channel campaigns across Email, SMS, Push Notifications, In-App Messaging, and Web Channels. Collaborate with business and marketing stakeholders to translate requirements into customer ...

experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing … mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power ...

growth of our digital business. Taking ownership of our Shopify websites and digital channels, you will be responsible for driving traffic, conversion, customer retention and online revenue growth across our brands. Working closely with the Managing Director and Operations Director, you will help improve customer experience, commercial performance … websites. Drive the growth and performance of our online sales channels, identifying new opportunities to increase revenue and market share. Improve conversion rates, merchandising, customer journeys and average order value. Own customer retention initiatives including email marketing and lifecycle communications. Internally lead or manage external 3rd parties providing ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As our Customer Involvement & Influence Manager, you’ll lead our customer influence team who will develop a deep understanding of our customers’ and their expectations … future. By designing and delivering an innovative programme of engagement and long-term modelling, you will enable us to proactively respond to future opportunities or challenges, embedding a customer first mindset that influences our future strategy and decision making. This is an agile working role and will ...

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. … independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# Professional Services Sales Director UKIProfessional Services | UKI**Reports to:** VP Customer Success UKI **Location:** England (Hybrid)# Role OverviewThe Head of Services ...

risk, supporting product deployment, and continuously improving the resilience and performance of the Vantage EMEA platform.The role combines technical leadership, team development, engineering governance, customer engagement, delivery oversight, and strategic growth within a high-performing engineering environment.**Role Purpose**The Technical Director, Electrical Engineering – Mission Critical Engineering, EMEA … robustness, resilience, constructability, operational integrity, and engineering compliance of electrical systems deployed across the EMEA portfolio, aligned with Vantage product standards, engineering governance requirements, customer commitments, and operational objectives.The role acts as a senior technical authority across complex data centre projects from concept through detailed design, construction, commissioning ...

business teams to deliver successful outcomes.* Manage project plans, risks, budgets, dependencies, and implementation activities.* Support the introduction of new payment methods, technologies, and customer experiences.Requirements Definition and Solution Design* Translate business requirements into detailed technical and functional specifications.* Work closely with business, technology, security, and supplier teams … technology solutions that align with business strategy.* Ensure solutions meet operational, security, compliance, and scalability requirements.Mobile and Loyalty Platform Management* Own and manage two customer-facing mobile applications from a payment and technology perspective.* Manage technical requirements and integrations for two loyalty platforms.* Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. About the Role TrendAI is looking for a Customer Success Technical Advisor Team Manager to build and lead a high‐performing team of Customer Success Technical Advisors (CSTA) — trusted technical partners … help our strategic customers realize maximum value from the TrendAI Vision One platform. This is an opportunity to shape the future of Customer Success by combining technical advisory expertise, customer engagement, and AI‐driven innovation. What You’ll Do Lead and develop a team of CSTA ...