Customer Engagement Jobs in England

26 to 50 of 284 Customer Engagement Jobs in England

D365 CE Solution Architect

Brighton, East Sussex, United Kingdom
Hybrid / WFH Options
Conspicuous
of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »
Salary: £ 70 K
Posted:

Senior D365 Developer - CE

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Akkodis
CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »
Employment Type: Permanent
Salary: £50000 - £70000/annum
Posted:

CRM Executive

Lymm, Cheshire, North West, United Kingdom
Kids Planet Day Nurseries Limited
help to deliver our ambitious plans for Kids Planets digital channels, taking responsibility to drive a best-in-class programme of automated and engaging customer journey communications across the customer lifecycle. Experience To be considered for the role successful applicants require at least 3+ years of digital marketing … Planet Day Nurseries and the Kids Planet Training Academy. As a CRM Executive, you'll be taking lead on Hubspot to drive the automated customer journeys programme, to review, develop and optimise a series of behavioural led trigger journey email communications (e.g. welcome, bookings, lapsed etc) across the customer lifecycle to drive engagement, lifetime customer value, and occupancy. Use data to analyse performance using key KPIs to provide actionable insights and improvements for future development. Support Website Manager with the delivery of relevant content throughout the funnel, from initial planning to execution to drive customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dynamics 365 Technical Analyst

Gloucestershire, England, United Kingdom
PSB Recruitment
greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »
Posted:

Dynamics 365CE Consultant

England, United Kingdom
Hybrid / WFH Options
Conspicuous
Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »
Posted:

D365 CE Enterprise Architect

England, United Kingdom
Conspicuous
wide client base. As a Senior D365 CE Enterprise Architect, you will play a crucial role in designing and implementing comprehensive Microsoft Dynamics 365 Customer Engagement (CE) solutions. Key Responsibilities: Lead the design and architecture of D365 CE solutions, ensuring alignment with client requirements and industry best practices. … Stay current with Microsoft technologies and industry trends to continuously improve our service offerings. Requirements: Extensive experience in designing and implementing Microsoft Dynamics 365 Customer Engagement solutions. Proven track record as an Enterprise Architect or similar role, preferably within a Microsoft Gold Partner environment. Deep understanding of D365 more »
Posted:

Director of Field Engineering - London

London, United Kingdom
Confidential
The role of Director of Field Engineering at Weights & Biases involves defining, implementing, and executing strategies for customer engagement and technical implementation to ensure that customers derive maximum value from the company's AI developer platform. This position requires a blend of deep technical knowledge of AI/… ML workflows and strong customer-facing skills, serving as a trusted advisor to new customers and ensuring their success in integration and optimization of the platform post-sales. Responsible for leading a team across EMEA, the Director will also develop scalable customer engagement processes and playbooks. The … role is pivotal in providing customer feedback to internal teams, thereby influencing the product roadmap and enhancements. Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always more »
Posted:

CRM Executive

Amersham, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
360 Resourcing
Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customer engagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customer engagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Senior Microsoft Dynamics 365 Consultant

London, United Kingdom
Confidential
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »
Posted:

Lead UX/Product Designer - Birmingham/Flexible

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Investigo
a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »
Employment Type: Permanent
Salary: £55000 - £60000/annum
Posted:

Multi-Channel Marketer Apprentice (Remote)

71-75, Shelton Street, Covent Garden, London, England
Hybrid / WFH Options
TEMPE PARTNERS LTD
As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customer engagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and external stakeholders. Role Your role will be to support … Positions Available 1 Closing Date Wednesday, 31st July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Creative Initiative Qualifications English GCSE or equivalent, grade Grade C or 4 (Essential) Maths GCSE or equivalent, grade Grade C … or 4 (Essential) About the Employer TEMPE PARTNERS LTD As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customer engagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and more »
Employment Type: Advanced Apprenticeship
Salary: £17,000.00
Posted:

Software Developer

Stevenage, England, United Kingdom
Hybrid / WFH Options
Eutopia Solutions
Software Developer - Empowering Customer Engagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering Customer Engagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »
Posted:

Sales Specialist - Cloud and Applications

South East London, London, United Kingdom
COMPUTACENTER (UK) LIMITED
evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »
Employment Type: Permanent
Posted:

Sales Specialist - Cloud and Applications

Reading, Berkshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »
Employment Type: Permanent
Posted:

Sales Specialist - Cloud and Applications

Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around two key components of our Cloud & Applications portfolio. Firstly, what we call Developer Velocity; how we empower the Developer & Engineering communities … observing the impact that software code is having on end users, our customers have the power to grow and differentiate. Secondly, you will lead customer engagement around our Public Cloud portfolio. As our customers continue to adopt public cloud at speed, our role is to help them take … service opportunities: What youll do: Identify Developer Velocity & Public Cloud opportunities and develop pipeline within Customers Provide end-to-end opportunity ownership Assist the customer through a process of understanding their requirements, defining a solution, creating a compelling proposition and will be responsible for negotiating commercials and closing the more »
Employment Type: Permanent
Posted:

Senior Manager - CX Consulting

London, United Kingdom
Confidential
user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to … OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup … Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also more »
Posted:

Key Account Manager - Aerospace & Defense

London Area, United Kingdom
IFS
performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »
Posted:

Key Account Manager - Aerospace & Defense

Staines-Upon-Thames, England, United Kingdom
IFS
performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »
Posted:

Engagement Manager, PACE, Prototyping & Cloud Engineering (PACE)

London, United Kingdom
Confidential
Job ID: 2665369 AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/… enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job more »
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AI Chat & Conversational Specialist

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Detail 2 Recruitment Ltd
on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customer service through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find or … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route … customers based on their intent, leveraging advanced AI capabilities to optimize self-service options, and continuously improving our conversational systems to meet evolving customer needs. AI Chat & Conversational Specialist (3 Month Contract) - Requirements Bachelor's degree in Computer Science, Human-Computer Interaction, Linguistics, or a related field. Or professional more »
Employment Type: Contract
Rate: From £650 to £750 per day
Posted:

Product Owner

Nottinghamshire, England, United Kingdom
Response Informatics
achieve the defined vision, focusing on both e-commerce functionality and appointment scheduling for services . Requirements Gathering and Backlog Management: Gather and analyze customer requirements to build a prioritized product backlog. Decompose business requirements and customer experiences into detailed features and functions, ensuring both purchasing and scheduling … healthcare professionals, to ensure alignment and successful product delivery. Communicate effectively with stakeholders to manage expectations, gather feedback, and address any issues or concerns. Customer Engagement: Participate in customer research activities to gain a real-world understanding of customer needs and the value of the mobile … app. Use insights from customer research to inform product decisions and enhancements, focusing on both retail and healthcare service aspects. Cross-Functional Initiatives: Engage in cross-functional teams to drive initiatives that align with the mobile app product strategy and vision. Ensure collaboration across departments to deliver cohesive and more »
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Senior Business Central Functional Consultant Consulting London Hybrid Remote

London, United Kingdom
Hybrid / WFH Options
Confidential
to take a key role in Xpedition s efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of … the role are understanding customer s requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Documenting customer requirements and implementing Business Central/NAV on clients sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years experience The candidate will either have a proven track record as a consultant with more »
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Senior Customer Success Manager

London Area, United Kingdom
Thornton Gregory
Senior Customer Success Manager EMEA Please only apply if you are a candidate who is based in the UK and can speak professional/fluent/native German. The role will be focused on Enterprise customers/accounts all across Europe but will have a particular density across the … DACH. We are recruiting for a Senior Customer Success opening for a VC-backed ($220m) MarTech vendor in the CDP/Customer Engagement space. The role would be responsible for an Enterprise portfolio of 10-15 accounts across the EU with a strong focus on DACH (fluency … within technical organizations to understand who does what at a high level to involve the right people Exceptional attention to detail - working with a customer in a highly regulated environment Ability to understand customer requirements and see how the platform can add value in various ways. Comfortable with more »
Posted:

Social Media Manager- Travel UK

London, United Kingdom
Hybrid / WFH Options
Confidential
Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customer engagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »
Posted:

Business Analyst

London Area, United Kingdom
NearTech Search
based in West London. My client is looking for a Business Analyst to play a key role in supporting their continued growth and both customer experience. In this role you will enjoy a great work life-balance as well as meaningful work. Working within the IT & Digital team you … CRM) liaising with multiple stakeholders – driving continuous improvement across various processes and services. Key Responsibilities: Develop effective working relationships with internal users to enhance customer experience and retention. Work with the IT & Digital team and external consultants on new CRM capabilities (working with Microsoft Dynamics CRM). Provide training … and support on the CRM system and best practices for customer relationship management. Analyse data to identify trends and opportunities to improve customer engagement and business performance. Present insights to stakeholders and secure support for process improvements. Support internal communications, planning, design, and user training for change more »
Posted:
Customer Engagement
England
10th Percentile
£29,175
25th Percentile
£41,250
Median
£57,500
75th Percentile
£81,813
90th Percentile
£105,000