to join their team on a 10 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition. As a Field Marketing Manager, you will be responsible for planning and executing scalable marketing programs. You will work closely with sales and … marketing teams to develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customerengagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events, webinars, and targeted campaigns to drive brand More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Uniting People
Pega Decisioning Architect is a hands-on, strategic role responsible for designing, building, and optimizing the decisioning framework within the Pega platform, with a strong focus on the Pega Customer Decision Hub (CDH). This individual will be a subject matter expert who can translate business goals into scalable and efficient decisioning strategies, while also performing the practical configuration … Pega CDH, including Next-Best-Action (NBA) frameworks, real-time containers, and adaptive models. * Business to Technical Translation: Collaborate with business stakeholders, product owners, and data scientists to translate customerengagement goals and business requirements into effective and scalable decisioning frameworks. * Defining Policies & Rules: Define and implement engagement policies, arbitration rules, and predictive models to optimize customerMore ❯
of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension etc. Requirements for Product Specialist … At least AAA at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature of the role A motivated self … and written English Responsibilities for Product Specialist Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify significant new projects Basic troubleshooting More ❯
OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You'll develop predictive models and recommendation systems that enhance customerengagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Matrix
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯
Partners-to design, validate, and present cohesive solutions. Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective to internal solution development and customer discussions. Build, configure, and deliver impactful demonstrations of Blue Yonder's SaaS platform, showcasing how we help clients solve problems across the full retail value chain. Act as a … customer advocate internally-sharing field insights to help shape product direction and go-to-market strategy. Translate complex retail challenges into achievable transformation roadmaps through solution recommendations and technical proof points. Support customerengagement from initial discovery to final presentation, influencing C-level decision-makers through clear articulation of Blue Yonder's differentiated value. What We're … audiences, including executives Strong analytical thinking, communication, and storytelling skills; able to synthesize and articulate value clearly Proficiency in SaaS platforms and ability to configure or tailor solutions in customer-facing environments Comfortable in a fast-paced, collaborative, and entrepreneurial environment Willingness to travel up to 50% Personal Traits That Thrive in This Role Bold, curious, and confident in More ❯
Lead Salary Negotiable DoE London (Hybrid) Permanent Your New Role Our client are a high-growth SaaS organisation with bold ambitions, now seeking a Marketing Lead, to drive their customer loyalty and cross-sell strategies. Sitting at the heart of their customer journey, this role will shape and deliver retention programs that build engagement, reduce churn, and … customers informed, inspired and invested, working closely with the Head of Growth Marketing and Go-To-Market teams. From lifecycle strategies and renewal campaigns to data-driven insights and customerengagement events, you will be a key partner in ensuring marketing has a measurable impact across the customer base. Ensuring Your Success To succeed, you will bring … ideally within a B2B or SaaS environment. You’ll be equally at home developing strategy and rolling up your sleeves to deliver campaigns, with strong analytical skills to translate customer behaviour and data into meaningful action. You’ll need to demonstrate the ability to design and optimise onboarding and lifecycle journeys, implement marketing automation programs, and lead renewal communications. More ❯
environment. SALES TEAM SUPPORT OFFICER ROLE: Sales Team Support Assist the AEs with significant client pitches, post-sales follow-up, and managing trial logistics to ensure smooth onboarding and engagement Marketing Coordination Getting hands-on with our marketing efforts, supporting campaigns, managing our CRM (we use HubSpot), and ensuring the GTM Team has the necessary collateral to shine in … front of our clients CustomerEngagement Collaborate with Trading Solutions (TS) to improve customer interactions and support ongoing engagement strategies Event Preparation Assist in planning and executing industry events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support Handle scheduling, data entry, and reporting on … sales performance metrics Performance Monitoring Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management creating reports and a dashboard to track sales team activity, attainment of targets and performance continuity General Admin assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as More ❯
environment. SALES TEAM SUPPORT OFFICER ROLE: Sales Team Support – Assist the AEs with significant client pitches, post-sales follow-up, and managing trial logistics to ensure smooth onboarding and engagement Marketing Coordination – Getting hands-on with our marketing efforts, supporting campaigns, managing our CRM (we use HubSpot), and ensuring the GTM Team has the necessary collateral to shine in … front of our clients CustomerEngagement – Collaborate with Trading Solutions (TS) to improve customer interactions and support ongoing engagement strategies Event Preparation – Assist in planning and executing industry events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on … sales performance metrics Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management – creating reports and a dashboard to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team At Computacenter, we deliver IT services that matter for people, businesses, and society. As a Customer Delivery Manager (In-life), youll be at the heart of that mission, making sure our customers experience the full value of what we do every day.Youll be joining a collaborative, high-performing delivery team that takes pride in accountability … partnership, and long-term client success. Whether youre leading a full account or contributing to a larger customerengagement, your voice will matter, and your impact will be visible. What you'll do As a Customer Delivery Manager, you'll be the linchpin between our delivery teams, partners, and the customer ensuring seamless service, continuous improvement … and measurable value Ensure consistent, high-quality service across your scope, aligned with customer expectations and contractual agreements Identify and implement ways to enhance service quality, reduce risk, and increase operational efficiency Collaborate with stakeholders to embed service changes smoothly, ensuring they deliver real business value Oversee financial performance, from accurate forecasting to cost control ensuring services remain commercially More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re seeking a bright, ambitious Legal Counsel to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customerengagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic Quadrant™ for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Your Skills … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're seeking a bright, ambitious Legal Counsel to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customerengagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Your Skills … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯
Barton under Needwood, Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
SF Recruitment
This is a key role within the digital marketing function and offers an exciting opportunity to work with a variety of platforms and tools to enhance online performance and customer engagement. What You'll Be Doing: As the E-Commerce & Digital Platform Coordinator, you will be responsible for: Digital Marketing & Sales Strategy Developing and executing digital marketing strategies to … Product Management Managing the online product catalogue: adding new products, updating listings, and ensuring accuracy in collaboration with Brand and Global teams Analysing sales data to support product optimisation Customer Excellence Driving improvements in the digital customer journey to increase satisfaction and loyalty Supporting customerengagement and acquisition initiatives with insights and tools Analytics & Reporting Using … analytics tools (e.g. Google Analytics) to monitor performance, customer behaviour, and trends Providing regular reports and insights to the senior marketing management team Key Skills & Experience: We’re looking for someone who can demonstrate extensive experience with: Website management and e-commerce platforms Google Analytics, SEO, Google Ads, and paid digital media Professional use of social media for business More ❯
Barton-under-Needwood, Barton under Needwood, Staffordshire, United Kingdom Hybrid / WFH Options
SF Recruitment
This is a key role within the digital marketing function and offers an exciting opportunity to work with a variety of platforms and tools to enhance online performance and customer engagement. What You'll Be Doing: As the E-Commerce & Digital Platform Coordinator, you will be responsible for: Digital Marketing & Sales Strategy Developing and executing digital marketing strategies to … Product Management Managing the online product catalogue: adding new products, updating listings, and ensuring accuracy in collaboration with Brand and Global teams Analysing sales data to support product optimisation Customer Excellence Driving improvements in the digital customer journey to increase satisfaction and loyalty Supporting customerengagement and acquisition initiatives with insights and tools Analytics & Reporting Using … analytics tools (e.g. Google Analytics) to monitor performance, customer behaviour, and trends Providing regular reports and insights to the senior marketing management team Key Skills & Experience: We’re looking for someone who can demonstrate extensive experience with: Website management and e-commerce platforms Google Analytics, SEO, Google Ads, and paid digital media Professional use of social media for business More ❯
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Pets at Home
passionate CRM team at Pets at Home as a Senior CRM Analyst . In this pivotal role, youll partner with marketing to deliver smart, insight-led campaigns that drive customerengagement and maximise Return on Investment. This role offers hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What … youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Nigel Frank International
with not-for-profit experience to join a Dynamics 365 CE team in a permanent hybrid role. You will lead CRM projects, mentor analysts, and deliver solutions that enhance customerengagement and operational efficiency. This role offers the opportunity to work closely with stakeholders, drive process optimisation, and ensure high-quality implementations that deliver measurable business value. Key … and the wider Power Platform Expertise in process mapping, gap analysis, and solution design Experience mentoring or leading Business Analysts Familiarity with Agile and Waterfall project methodologies Excellent stakeholder engagement, communication, and analytical skills Why Join Us: Permanent hybrid role with flexibility and occasional client site visits Opportunity to shape CRM solutions and influence process improvements Collaborative team environment More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
with not-for-profit experience to join a Dynamics 365 CE team in a permanent hybrid role. You will lead CRM projects, mentor analysts, and deliver solutions that enhance customerengagement and operational efficiency. This role offers the opportunity to work closely with stakeholders, drive process optimisation, and ensure high-quality implementations that deliver measurable business value. Key … and the wider Power Platform Expertise in process mapping, gap analysis, and solution design Experience mentoring or leading Business Analysts Familiarity with Agile and Waterfall project methodologies Excellent stakeholder engagement, communication, and analytical skills Why Join Us: Permanent hybrid role with flexibility and occasional client site visits Opportunity to shape CRM solutions and influence process improvements Collaborative team environment More ❯
Select how often (in days) to receive an alert: Service Director Location: UK - London Job-ID: 212708 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team You'll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services (GMS), Group Professional Services (PS … and Group Technology Sourcing (GTS) as required. You'll be Computacenter's leading services presence for all services delivered and associated growth opportunities, managing customerengagement at a senior level in line with your Account Plan. As the Service Lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both … to the account are appropriately aware of all deliverables and are kept engaged with account progress. What you'll do Leadership & Management: Provide leadership and management of the virtual customer team, ensuring Services, Sales, and Delivery are aligned and focused on achieving the right customer outcomes under a joined-up Account Plan. Stakeholder Relationships: Cultivate and own key More ❯
technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit … or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within … the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customerMore ❯
role in influencing, informing, and maximizing the go-to-market strategy for individual giving, as an underpenetrated vertical for Mastercard. They use their analytical expertise to understand market dynamics, customer behavior, and sales performance to identify growth opportunities and execute strategic goals and priorities. They also excel at transforming data into compelling insights and use cases that provide future … Power BI, etc.) • Strong SQL skills for querying relational databases and familiarity with database management • Skilled at transforming raw data into compelling, storytelling insights and visuals • Proven experience with Customer Relationship Management (CRM) systems, with strong proficiency in tools such as Salesforce and ability to configure, optimize, and leverage CRM platforms to drive customerengagement, sales performance More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Distinct Recruitment
a seamless experience for users, whilst aligning with the company's strategic goals: Digital Marketing & Sales Strategy – Develop and deliver digital campaigns (PPC, SEO, social, affiliates) to drive traffic, engagement, and conversions. Website & Platform Management – Oversee e-commerce platforms and online store, ensuring functionality, usability, and engaging content. Collaborate with global teams and developers to improve UX and conversion. … Product Management – Maintain and update the online product catalogue, ensuring accurate information and optimised listings. Analyse sales data to support growth. Customer Experience – Enhance the online journey to boost satisfaction, loyalty, and acquisition, working closely with customerengagement teams. Analytics & Reporting – Monitor performance, customer behaviour, and sales trends to optimise campaigns and report insights to senior More ❯
Develop and execute a results-focused marketing strategy aligned with the mission and objectives Create and implement an email automation strategy within dynamics 365 to support lead generation and customerengagement, including mass email campaigns Design a suite of touchpoint emails that guide customers seamlessly through their journey, enhancing their experience with the client. Develop and manage multi … presence, ensuring the website and social channels reflect our brand and are optimised for engagement. Ensure all internal systems, including Dynamics 365, are kept updated with accurate marketing and customer journey data. The ideal candidate will have: A confident communicator with a proven ability to generate compelling content and establish thought leadership across digital platforms and industry channels. Experience … marketing experience, including SEO, PPC, and social media management. Exceptional copywriting and content creation skills, with a focus on engaging and converting B2B audiences. Knowledge of marketing automation and customer journey mapping, ensuring smooth and effective customer engagement. Outstanding organisational skills, with the ability to manage multiple projects simultaneously and deliver results on time. A proven track record More ❯
include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others. Scope: If you are someone who thrives at the intersection of logistics, technology, and customer solutions If you enjoy building systems from the ground up-from vision through to delivery If you are passionate about crafting winning solutions for commercial tenders, turning complex RFQs … into clear, compelling responses that solve real customer problems If you can navigate complexity, influence stakeholders, and turn market trends and customer needs into scalable solutions then we would love to connect with you . We are looking for a Senior Global Product Manager to lead the continuous innovation Lead Logistics systems. This is your chance to play … Excellence, Digital and IT to deliver solutions that decrease our cost to serve. Engage directly with customers to understand their logistics and supply chain requirements. Translate market trends and customer's needs into actionable product features and enhancements. Present solutions and proposals to customers in a clear, structured manner. Commercial Support Create compelling content and materials to support RFPs More ❯
Birmingham, West Midlands (County), United Kingdom
JP Engineering
Cloud, Pyton, CI/CD, MLOps Role Profile Role Title: Technical Product Manager (Dynamic Allocation Services) Reporting To: Head of Product Location: Birmingham/Remote (with occasional travel to customer sites) Summary The Technical Product Manager (Dynamic Allocation Services) is responsible for driving the technical direction, development, and optimisation of our product. Combining product management with strong expertise in … to ensure algorithms are implemented correctly, tested thoroughly, and deployed with confidence. Support version control, testing strategies, and validation processes to maintain the technical integrity of DAS. Collaboration & Stakeholder Engagement Work alongside the Innovation Product Manager to align technical development with functional roadmap and commercial objectives. Communicate complex technical ideas to non-technical stakeholders clearly and pragmatically. Provide expert … guidance and thought leadership internally and externally, ensuring DAS remains at the forefront of decision-automation solutions. CustomerEngagement & Support Act as the product’s technical ambassador with customers, supporting onboarding and implementation. Provide expert guidance on how DAS can address customer planning and analytical needs. Collect and analyse customer feedback to inform technical priorities and More ❯