Customer Engagement Jobs in England

76 to 100 of 1,039 Customer Engagement Jobs in England

Senior Product Marketing Manager London, UK

London, United Kingdom
Hybrid / WFH Options
Bvnk Ltd
Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer … the business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within … to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Director

London, United Kingdom
Hybrid / WFH Options
Sabio Group
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Director (London)

London, UK
Hybrid / WFH Options
Sabio Group
and contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director – Net New … developing high-value relationships with key decision-makers, and positioning Sabio’s CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Posted:

Commercial Director - Net New Sales

London, United Kingdom
Hybrid / WFH Options
Sabio Group
and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Regional Account Manager

London, United Kingdom
LexisNexis Risk Solutions
demand data. You can learn more about ICIS at the link below. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace. You'll be responsible for: Establishing great, long-term customer relationships while … value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and develop an understanding of customer workflows and customer value. Recording client engagement and communication on a CRM. Collaborating with all business functions locally and globally to support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Consultant

London, United Kingdom
Hybrid / WFH Options
Gamma Technologies, LLC
looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies.In addition, you will also be responsible for generating and publishing technical content, that can be usedto market and prove GT's value for the system simulation community through various channels. The role includes the following tasks: Act as the main point More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - Public Sector

England, United Kingdom
Hybrid / WFH Options
INRIX, Inc
the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In the role of Customer Success Manager, you will establish a trusted partnership relationship with our North America public sector customers. You will collaborate with internal corporate teams, pre … our INRIX products. You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention & identifying expansion opportunities, ensuring that customer experience and engagement remain … America Public Sector. Essential Responsibilities: Establish a deep understanding of our customers' business, use-case(s), technical needs and technical workflow to support the customer with value realization, quickly! Become an expert and advocate of INRIX products and solutions Work with customer onboarding manager and support team to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Insights Analyst

London, United Kingdom
The Economist
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Insights Analyst London - Commercial

London, United Kingdom
Economist Group
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Solution Engineering

London, United Kingdom
Pleo
Manager of Solution Engineers to join our dynamic team in London. As the Manager of Solution Engineers, you will lead a team that champions customer needs, articulates the value of our technology, and accelerates the sales cycle. You will report directly to the Global Head of Solutions and Services … through technical expertise and support. Responsibilities: Team Leadership: Hire, coach, and develop a high-performing team of Solution Engineers. Guide your team in all customer experience-related activities with a customer-obsessed mindset. Customer Engagement: Partner with sales and customer experience leaders to support mid … Develop and deliver technical proposals, responses, trials, and Proof of Concepts (PoCs). Internal Collaboration: Work closely with internal teams (Support, Marketing, Sales, Product, Customer Success) to align priorities and collaborate on customer needs. Provide feedback and insights to product and engineering teams. Provide thorough win loss analysis More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Digital Strategy & Innovation

London, United Kingdom
Lloyds Banking Group
to redefine its relationship with customers, driving the future vision to become the UK's banking app. This role involves coordinating efforts across Digital Engagement, Consumer Engagement, and the Group, identifying existing opportunities, aligning to strategy to create the best experience for customers and implementing a cohesive plan. … the chance to shape the strategic direction and deliver our app experience. Working closely with the Head of Digital Strategy and Innovation and Digital Engagement Leadership team, you'll co-create and implement this strategy across the Group. Your executive-level storytelling skills will be vital in communicating the … future value, utilising all available levers, from a small content change to delivering new initiatives with our Platform and FinTech Partnership teams, solving strategic customer problems. Provide critical thought leadership and insight to identify future opportunities to better meet our customer needs in our app, defining customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager, Customer Success (EMEA)

London Area, United Kingdom
Hybrid / WFH Options
ShipServ
Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯
Posted:

Senior Manager, Customer Success (EMEA)

slough, south east england, united kingdom
Hybrid / WFH Options
ShipServ
Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯
Posted:

Senior Manager, Customer Success (EMEA)

london, south east england, united kingdom
Hybrid / WFH Options
ShipServ
Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯
Posted:

MSD 365 Technical Consultant

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 Customer Engagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯
Posted:

Head of Customer Success (EMEA) (London Area)

London, UK
Hybrid / WFH Options
ShipServ
Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯
Posted:

Head of Customer Success (EMEA) (London Area)

Camden Area, England, United Kingdom
Hybrid / WFH Options
ShipServ
Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯
Posted:

CRM Specialist

London, United Kingdom
Hybrid / WFH Options
MVF
The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative … innovative, and customer-centric environment. What we're offering you: Flexible hours and summer hours Hybrid working Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Closed for Christmas holidays Work from anywhere for 2 weeks … long-term value for MVF and our customers. This role blends commercial strategy, technical expertise, and creative execution -ideal for someone deeply passionate about customer engagement. Responsibilities Lead and own key CRM workstreams within the Customer Engagement roadmap, with direct impact on commercial performance. Set high standards More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM Specialist Old Street, London UK

London, United Kingdom
Hybrid / WFH Options
MVF
The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative … innovative, and customer-centric environment. What we're offering you: Flexible hours and summer hours Hybrid working Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Closed for Christmas holidays Work from anywhere for 2 weeks … long-term value for MVF and our customers. This role blends commercial strategy, technical expertise, and creative execution -ideal for someone deeply passionate about customer engagement. Responsibilities Lead and own key CRM workstreams within the Customer Engagement roadmap, with direct impact on commercial performance. Set high standards More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Heat Networks Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Home Group Limited
you learn that. What matters is your strong analytical skills, eye for detail, and transferable experience from a role such as housing management, maintenance, customer engagement or project management. Typical day as Heat Networks Manager Youll analyse and use data, reporting and customer feedback to monitor how … our Heat Networks are performing, how they affect customer bills, and identify where we can improve. Youll manage our Heat Network portfolio, making sure we meet all legal and regulatory requirements, including OFGEM, regulatory returns, reporting, customer information requests, and supporting retrofit projects. Youll guide and engage our … customers on improving heat efficiency in their homes, keeping communication open and helpful. And if things go wrong, youll handle customer complaints with confidence and care whether thats face-to-face, on the phone or across other forums. Working alongside Paul, our Lead Sustainability Manager, youll help shape our More ❯
Employment Type: Permanent, Work From Home
Posted:

Business Development Representative New York, NY

London, United Kingdom
Yext
and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized … requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality. What You'll Do Drive customer engagement via follow up on inbound qualified leads and with outbound prospecting as needed Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and … functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io Deliver qualified opportunities to the account team for additional qualification and follow up Meet assigned Service Level More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Success Manager, France

London, United Kingdom
Hybrid / WFH Options
Emarsys UK Ltd
SAP Emarsys is the omnichannel customer engagement platform, which empowers marketers to build, launch, and scale personalized cross-channel campaigns that drive business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies - crowdsourced from leading brands across your industry - our platform enables … Build strong relationships with key stakeholders and promote adoption of Emarsys solutions. Identify opportunities to streamline client operations through automation and integration. Drive client engagement, monitor platform usage, and proactively reduce churn. Collaborate with internal teams to deliver a seamless customer experience. Spot upsell and cross-sell opportunities … You Bring Fluent Language skills in English and French. Experience in client success, account management, or SaaS sales. Strong understanding of digital marketing and customer engagement. Excellent communication, negotiation, and relationship-building skills. Ability to analyze client data and identify growth opportunities. Proficiency in Salesforce or other CRM tools. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SASE Customer Success Engineering Manager

London, England, United Kingdom
Palo Alto Networks
goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯
Posted:

SASE Customer Success Engineering Manager

slough, south east england, united kingdom
Palo Alto Networks
goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯
Posted:

SASE Customer Success Engineering Manager

london, south east england, united kingdom
Palo Alto Networks
goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯
Posted:
Customer Engagement
England
10th Percentile
£30,150
25th Percentile
£40,000
Median
£55,000
75th Percentile
£79,688
90th Percentile
£97,125