1,051 to 1,075 of 1,859 Customer Experience Jobs in England

Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as an ACMS Administrator. The … Distribution library, and ensure all colleague information is up-to-date. Liaison and Coordination : Liaise with the ECMS provider for bug reporting and support, and coordinate with Driver Management, Customer Experience, and Control for data gathering and competency. Administrative Duties : Manage all administrative procedures related to the ECMS database, including future module add-ons, and support the Operations … ECMS database into a strategic business system. Good Practice: Identify, introduce industry good practice, and attend and attend events hosted by the EMCS provider & wider industry workshops and forums. Experience, Knowledge & Qualifications Required: Knowledge of the c2c Safety Management System preferred but not essential Working knowledge of current ECMS technology preferred but not essential Competent in Microsoft Office applications More ❯

to helping organisations navigate the complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you're ready to embark on an exciting journey that blends strategy with real-world impact, we want you on More ❯

the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over … sales database. Regularly update the sales team, including the Channel team, with prospect information/feedback. Who you are: Minimum 1-2 years of Lead Generation or Inside Sales experience selling IT Network, security software, or software-as-a-service preferred. Ability to develop qualified leads for the sales force through outbound and inbound telephone contact with limited assistance More ❯

be your next big move. Join a high-impact team that sits at the centre of a transformation agenda - blending cutting-edge AI/ML technologies with large-scale customer solutions in a vibrant and fast-paced environment. This isn't just another technical role - it's an opportunity to take ownership as a Lead Architect (AI/ML … how millions of customers interact with digital services through conversational AI. What you'll be doing: Lead the design and development of scalable, secure AI-powered solutions that enhance customer experiences. Collaborate with engineers, data scientists, and business leaders to deliver impactful products. Shape technical strategy, selecting the right tools and platforms to drive value. Guide architectural decision-making … with a focus on performance, risk, and resiliency. Champion best practices in solution design, governance, and ethical AI use. What we're looking for: Experience leading complex solution architecture for AI/ML initiatives, ideally in enterprise settings. Strong communication skills with both technical and non-technical stakeholders. Expertise in scalable cloud solutions, particularly AWS, and a solid grasp More ❯

and develop complex programmatic projects with the Global Accounts team to build long term partnerships. Engage and strategise with C-level management. About You: More than 5 years of experience in business-to-business sales under the ad tech/programmatic space. Programmatic ecosystem experience is critical in this role as you will be selling programmatic products. Has … ability to manage multiple accounts with various sizes and priority levels. Fast learner with the ability to communicate complex concepts to both technical and non-technical contacts. Passion for customer success and a track record of growing publisher accounts across Programmatic. About FreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by … can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. More ❯

beyond financial outcomes. What you bring A commitment to constant learning and professional improvement. One to three years progressive full-stack engineering experience. At least one year of demonstrated experience programming with one or more Python frameworks (e.g., Flask, FastAPI, Django, etc). Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external teams. … Commercial experience with JavaScript or TypeScript (ideally React). Experience with RESTful APIs. Experience in code management tools as Git and package managers (e.g., pip, poetry, uv, npm, or yarn). Ability to write clean, efficient, and maintainable code, unit tests, and documentation, following best practices and coding standards. Strong problem-solving and analytical skills. You take … accountability and can work both independently and as part of a team. Experience creating user interfaces for web applications. Familiarity with database systems such as PostgreSQL, MySQL, or MongoDB. At QuantSpark, we value growth and learning, and are looking for individuals to join our team who can work both autonomously and collaboratively with our internal team and clients. Nice More ❯

Researchers/Engineers to design and develop backends, built to run cloud services with their own infrastructure Deliver and own large features end-to-end, thinking through everything from customer experience, system reliability, scalability, operability, and ongoing metrics. Propose, write, and explain technical designs, approaches, and solutions Constantly research/learn new concepts, ideas, and frameworks Proactively contribute … reviews, standups, and advocate engineering best practices What You Will Bring BS in Computer Science or related technical field (e.g., physics or mathematics) 5+ years of backend distributed systems experience 1+ years of full life cycle development with Go Exposure to cloud technologies (managing keys and/or bootstrapping AWS environments) Experience developing applications optimized for deployment and … management via microservices Experience with highly scalable P2P networks Track record of successfully delivering complex and high-scale software systems Familiarity with blockchain tech and concepts such as; cryptography, polynomial commitments, signature schemes, hash functions, erasure codes, multi-threaded and parallel computing The target salary range for this role is $187,000 to $253,000. This is determined by More ❯

Senior Digital Designer for our E-Commerce business for some of our most iconic brands. Within a team of Digital experts, you will be focused on delivering an excellent customer experience across our digital channels in a unique role blending UX and UI. As Senior Digital Designer, you will lead our teams on all things design and UX … evolved across all team deliverables. Partner with broader team on testing opportunities to fuel Design learning and optimisations for continued bettering of assets What you'll need to have: Experience with Design and creative execution that will be demonstrated daily, with a constant evolution mindset alongside desire to share knowledge to upskill others Extensive experience with a variety … of design software and wireframe tools, such as Adobe Suite, Azure or similar Experience with management and utilisation of productivity technologies to manage briefing and prioritisation amongst team such as Adobe Workfront Ability to translate business requirements and briefs into accurate, practical web and design solutions, with proven experience of working cross-functionality across Marketing, IT and Development More ❯

dynamic team that is responsible for providing automatic remediation solutions, stability efforts, and providing self service tooling to manage Bloomberg's server fleet. Our team provides a low-friction customer experience by providing tooling to combine Appliance and Datacenter server environments regardless of the underlying infrastructure. The team uses the latest automation technologies to reduce operational toil, improve … Diagnose and resolve critical system issues Continuously refine processes and procedures with a focus on standardization and automation. Enhance our monitoring and alerting solutions You'll Need To Have: Experience programming in Python (or related language) and a good understanding of software development methodologies, open source systems, and familiarity with Git repositories Process automation experience Expertise in analyzing … d Love To See: RHEL System Administrator level of competency An understanding of some or all of the following: configuration management, orchestration, CI/CD, infrastructure monitoring and telemetry Experience using Agile (e.g. Kanban or Scrum) Familiarity with telemetry tools such as Splunk, Grafana Experience with Web frameworks (BENTO, REACT, Angular, DJANGO) Bloomberg is an equal opportunity employer More ❯

to execute our sales strategy. High performers in the BDR role will open up new opportunities for career growth within our rapidly growing organization. We're looking for a customer-focused, highly motivated, and driven individual with a desire to grow and advance in a career in sales. If you have a proactive and customer-first mentality with … hyper growth company, we are rapidly growing out our process but we want to you to help shape our sales process Qualifications 6-12+ months or equivalent sales experience A consistent track record of meeting and exceeding goals Be a highly strategic thinker and problem solver with a solutions first and adaptable mindset Ability to work from our … office off of Kings Cross station, 5 days a week. Opportunity to move to a hybrid scheduled once hitting quota! Nice to Haves Experience with Salesforce, Outreach, ZoomInfo, ScratchPad, Gong, and/or SalesNavigator Tech experience or proven success in a fast-paced environment A strong passion for fintech is a plus Excellent written and verbal communication skills More ❯

principles You'll collaborate on technical designs, influence architectural decisions, and champion best practices in coding and problem-solving. With a proactive mindset, you'll identify opportunities to enhance customer experience and improve internal processes whilst supporting digital operations. The successful person will need a high level of technical expertise in. NET Core, C#, SQL, and alongside experience More ❯

craftsmanship and innovative designs, this brand has carved out a leading position in the premium market. In this role, you'll play a pivotal part in enhancing the online customer experience and supporting the wider eCommerce team. Reporting to the eCommerce Manager, your responsibilities will include: Crafting and executing engaging email marketing campaigns, including segmentation within Klaviyo. Collaborating … collaborative and creative work environment. This is an exciting opportunity to grow within a business that values adaptability, creativity, and a hands-on approach. Who We're Looking For Experience in an eCommerce or digital marketing role. Proficiency with website platforms such as Shopify, Magento, or WooCommerce. A strong understanding of email marketing and customer segmentation. Excellent data … analysis and problem-solving skills. Strong organizational and communication abilities. A proactive mindset with the ability to adapt to a dynamic environment. Mentoring or team support experience is a bonus. What You'll Gain Competitive salary up to £30,000. Generous staff discount. 26 days holiday plus Bank Holidays. Regular social events and a vibrant company culture. Opportunities for More ❯

business, we're investing in powerful digital tools, scalable platforms, and innovative product experiences that help millions of people achieve their wellness goals. We're a collaborative, agile, and customer-focused team. We love the cloud, build with purpose, and embrace automation and testing across everything we do — from infrastructure to data to software. This role sits within our … Online Customer Experience (OCX) vertical, the engine behind our e-commerce platforms across web and mobile. With our major technology transformation nearly complete, we're now focused on building next-generation experiences — and we're looking for a Frontend Engineer ready to help shape that future. You'll contribute to our customer-facing products, developing high-quality … systems clearly to both technical and non-technical audiences Key requirements: Essential Skills: Proficiency in modern JavaScript , particularly React and/or React Native Good working knowledge of TypeScript Experience with Node.js Understanding of REST and GraphQL APIs Ability to create responsive, accessible UIs using the latest CSS techniques Confident in writing unit and component tests using tools like More ❯

innovate relentlessly. Science is core in our offering to shoppers, advertisers and customers. Our scientists apply machine learning, optimization, causal modeling and game theory at scale to enhance the customer experience, help advertisers reach relevant audiences, and support brand building. We are seeking talented scientists to invent cutting-edge techniques in a variety of areas and innovate on … to the team's scientific direction BASIC QUALIFICATIONS PhD in Computer Science, Machine Learning, Information Retrieval or related field Strong publication record in NLP, Information Retrieval, or Conversational AI Experience with large language models and retrieval-augmented generation Research background in conversational systems or dialogue management Experience with modern deep learning frameworks (PyTorch, TensorFlow) Excellent written and verbal … communication skills PREFERRED QUALIFICATIONS Knowledge of multi-agent systems and tool-use frameworks Experience with e-commerce or shopping domain applications Publications at top venues (ACL, NeurIPS, SIGIR, AAAI, etc.) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and More ❯

of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers. To support our Marketplace Consultants in their … Seller interactions, we are looking for a strong Senior Product Manager-Technical (PM-T) to help us envision, design, plan, and deliver product-tech innovations to enable a better CX to our Customers. Key job responsibilities Key job responsibilities - Serve as the Voice of the Customer from initial concept creation to launch, and subsequent support of the product. - Drive … product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch efforts. - Assist in developing new products by evaluating the business and competitive landscape, understanding customer needs and value drivers. - Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams. - Work cross-functionally to manage More ❯

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯

your birthday Up to 2 volunteering days per year Your own personal Soldo card Employee Assistance Programme Tax-efficient bike-to-work scheme The role We are seeking a Customer Success Team Lead for the UK & Ireland who will be responsible for leading a team of Customer Success Managers (CSMs). The team will focus on driving customer … expansion, and adoption across a diverse portfolio of mid-market and enterprise clients. Reporting to the Head of Sales UK & I, you will be a hands-on manager, supporting customer engagements while also owning team performance against upsell and retention targets. As a leader, you will help your team balance proactive use case-driven expansion with consultative support, ensuring … that every customer realises the full value of Soldo. You will collaborate closely with Sales, Pre-Sales, Onboarding, Professional Services, and Product Marketing teams to support smooth customer transitions and promote adoption. Your success will be measured by your team's ability to maintain high customer satisfaction, achieve upsell targets, and deliver world-class customer experiences. More ❯

pivotal role in enhancing and modernising the company's tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech stack and contribute to a … fit: You're an experienced PHP developer with strong Laravel skills. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimised APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities: • Develop and maintain a robust … the system. • Collaborate with DevOps engineers to optimise deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a focus on database optimization. • Strong understanding of API design and development. • Experience with More ❯

Permanent Start Date: ASAP About the Opportunity Join a critical technology team at a leading global financial institution, where your expertise as a seasoned software engineer will directly impact customer experience and business growth. This is not a typical contractor role - we're seeking a top-class, accomplished software engineer with a strong and credible career history, preferably … at least one core language: Java/Spring Boot , TypeScript/React/Angular, Golang, or Python Strong problem-solving skills with the ability to simplify complex technical concepts Experience mentoring and leading engineering teams Excellent communication skills to engage technical and non-technical stakeholders alike Confidence in navigating, integrating, and developing solutions across multiple systems Solid understanding of … software architecture, design patterns, and secure coding best practices Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and CI/CD pipelines is a plus Familiarity with SQL/NoSQL databases and version control systems like Git Strong leadership and ownership mindset with a commitment to engineering excellence What's In It for You Competitive salary range More ❯

We are looking for implementation engineers to be the face of ConnexAI. We value customer service, so travel regularly is necessary for this role, as you will likely be on client sites most working days across the UK. Who We're Looking For: ConnexAI seeks driven individuals passionate about contact centre platforms and AI technology to advance their careers. … of contact centres, we want to hear from you. Why ConnexAI? Dive into the forefront of Contact Centre Dialer, OMNI channel and AI technology, where we're redefining the customer experience for businesses worldwide. You will develop an understanding of how businesses use ConnexAI to gain a competitive advantage in the marketplace. You will make a global impact … company experiencing rapid expansion and advancement with a history of promoting organically. Work with great people who will share the same passion for creating a great work environment and customer service. Known for being one of the fastest-growing tech companies in the UK Your responsibilities will include: Implementing and configuring the full suite of ConnexAI products across the More ❯

Secure Issuance for the custom personalization and issuance of secure identity credentials and financial cards. With a history of pioneering patented technologies and expertise, business integrity and long-standing customer confidence, HID Global is a global leader in secure card issuance innovation. As our Build and Release Engineer , you'll support HID's successby: Managing and improving the build … all release-related activities such as compiling, packaging, delivering, and launching applications are carried out efficiently Working with all departments to continuously improve product, process, workflow, internal standards, and customer experience Recommending and assisting in the implementation of new processes and tools Suggesting ideas for new technological developments, components, concepts, and materials processes to maintain competitive advantage Proactively … team goals YourExperienceand Background include: Bachelor's degree from an accredited four-year college or university (Computer Science, Software Engineering, or relevant engineering discipline) Minimum of 5 years proven experience as a Build and Release Engineer or similar role Proficiency in source code management systems (e.g., Git/Bitbucket, Mercurial) Experience with automated build processes and tools (e.g. More ❯

governance and compliance. About Us: We're a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission-critical expertise to customers around the world. Entering an ambitious growth phase, the demands on our Professional Services function have increased, and we are now … and transition into operations. As Head of PMO, you'll lead and inspire a high-performing team, setting clear goals, fostering accountability, and driving continuous improvement. You'll own customer and stakeholder relationships, ensuring transparency, alignment, and successful delivery across all projects. From designing scalable, efficient methodologies to implementing robust risk management and change control processes, you'll ensure … and dashboards, and oversee commercial governance to maximise profitability and utilisation. This is your opportunity to set the standard for excellence, driving both team success and outstanding client outcomes. Experience & Background You'll bring industry-recognised project management certifications (PMP, PRINCE2, MSP, Agile/Scrum) and a proven track record as a senior PMO leader within an IT Managed More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … systems. Ensure Quote-to-Cash system health. What skills do I need? Proven track record of architecting and implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating up and down organizational structures to the right level of detail depending on audience Capability to plan More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … systems. Ensure Quote-to-Cash system health. What skills do I need? Proven track record of architecting and implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating up and down organizational structures to the right level of detail depending on audience Capability to plan More ❯