1,076 to 1,100 of 1,863 Customer Experience Jobs in England

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … systems. Ensure Quote-to-Cash system health. What skills do I need? Proven track record of architecting and implementing complex Salesforce CPQ solutions that meet business and scalability needs Experience with Git Comfortable finding, investigating, and solving large, vague problems Comfortable communicating up and down organizational structures to the right level of detail depending on audience Capability to plan More ❯

an impact! The Role: Were looking for a dynamic E-commerce & Marketing Assistant to support and grow our online presence. Youll manage product listings, optimise sales channels, and improve customer engagement, all while driving performance through data analysis and actionable insights. Key Responsibilities: Assist in launching and managing products across multiple digital platforms. Regularly review and optimize product content … pricing, and imagery. Analyse sales data and stock levels to identify opportunities for improvement. Enhance the online customer experience and implement strategies to boost sales. Support the E-commerce team in achieving growth and performance goals. What Were Looking For: A recent graduate with qualifications in e-commerce, digital marketing, or a related field. Strong analytical skills with More ❯

Companies to build innovative, high-performance platforms that power sportsbooks, lotteries, casinos, virtual games, and financial trading. Our Vision is to shape the future of gaming and to transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways. We value teamwork, knowledge sharing … professional to join our growing, high-performing Project Management team. We are seeking a highly motivated individual with a proven ability to manage complex projects and successfully deliver live customer products and strategic roadmaps. In this role, you will collaborate closely with clients and internal stakeholders to ensure the delivery of an exceptional customer experience. Key Responsibilities ● Be … internal teams where necessary by asking clients questions and confirming any necessary details promptly. ● Support and coordinate strategic initiatives across the organisation. ● Act as point of contact with external Customer teams to ensure that tickets are prioritised according to customer needs. ● Work closely with the Product team and to familiarise yourself with the Amelco products. TEAMWORK: ● Deliver work More ❯

are excited by our mission and who want to share this journey with us. About the role As a Lead Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our platform. This hands-on role will work closely with internal … teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Building and … managing a high performing technical support team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. Leading a team to Identify More ❯

MarTech and AdTech stack to drive personalized, scalable, and high-performing campaigns. This is a critical leadership role at the intersection of marketing, data, and technology designed to enhance customer experience, unlock efficiency, and fuel subscriber growth in every region we operate. The Role: As Head of Marketing Technology at DAZN, you'll shape the systems and platforms … integration and interoperability across the tech stack to enable true omni-channel execution and personalization. Collaborate with marketing, product, data, and engineering teams to align tools and capabilities with customer journeys. Manage vendor relationships, contracts, and SLAs, ensuring best-in-class performance and scalability. Define and enforce best practices across tracking, attribution, automation, and data governance. Drive innovation in … CDPs, MAPs, CMS, analytics, and marketing automation platforms. Strong knowledge of data infrastructure, system integration, and API management. Deep understanding of tracking, attribution, and compliance in multi-channel environments. Experience building scalable marketing technology foundations across multiple regions. Strong leadership skills with ability to hire, develop, and manage cross-functional teams. Strong stakeholder management. Commercially minded with ability to More ❯

the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, agile approach that instills confidence in our clients. Join us to navigate and lead in the ever … applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries Familiarize the team with customer's needs and development process; Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues; Required skills/qualifications 5+ years … overall experience with a minimum of 2 years serving as a Subject Matter Expert for Salesforce Core, B2C, B2B and/or other capability technical implementations 2+ years experience working with Salesforce B2B Commerce, OMS and Experience Cloud Broad experience managing integrations in Salesforce with eCommerce systems and services (e.g., payments, tax, invoicing, inventory, ERP/ More ❯

to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience … HIVED by evolving processes, tools, and standards, while mentoring junior team members. Participate in the on-call rota, ensuring system reliability and uptime. What We're Looking For Proven experience as a Backend Engineer or similar role, with 5+ years in backend development. Proficient in writing clean, performant, and testable code in typed languages. Strong background in architecting, designing … and building distributed systems. Familiarity with a broad range of technologies, databases, and cloud platforms (particularly AWS), including experience with Infrastructure as Code. Excellent communication and collaboration skills, with the ability to work effectively across teams and with external stakeholders. Technologies We Use Golang AWS, CDK (TypeScript), Lambda, SQS, EventBridge, RDS, DynamoDB, OpenSearch GitHub, GitHub Actions Loki, Tempo, Grafana More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand campaigns … to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce leader More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand campaigns … to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce leader More ❯

Hive, MapReduce) This is an exceptional opportunity to work as a Data Scientist within a global analytics team, utilizing various big data technologies to develop complex behavioral models, analyze customer uptake of products, and foster new product innovation. Responsibilities include: Generating and reviewing large datasets through advanced quantitative and statistical techniques. Designing, building, and utilizing consumer behavioral forecasting models … across different business sectors to maximize opportunities. Leading initiatives to enhance data accuracy, availability, granularity, and coverage. Developing analytics strategies to improve customer and product strategies. Designing better data analysis processes for future use. Proactively deriving actionable insights from large datasets using advanced statistical techniques. Analyzing customer behavior patterns to optimize product performance and customer experience. Building … identify links between behavior and new opportunities. Manipulating high-level data and presenting findings clearly to senior stakeholders. Supporting the development of analytics strategies to enhance product plans and customer engagement. Ideal candidates are talented scientists with exceptional data analysis and problem-solving skills, capable of discerning hidden patterns and signals within financial markets. Company: Recruitment agency Qualifications: Commercial More ❯

projects across software, hardware, and infrastructure environments. This role is focused on the execution of integrated technical programmes that improve operational performance, enable field service capability, and enhance Digital customer-facing platforms. *This is 6 months, Outside IR35 and 2 days a week in Blackburn* The ideal candidate will have a strong background in delivering technology-led initiatives across … digital delivery, and business readiness. Key Responsibilities: • Manage end-to-end delivery of technology transformation projects involving software, firmware, hardware, and infrastructure • Coordinate multiple concurrent workstreams - including platform integrations, customer portal delivery, and system connectivity • Collaborate with technical leads, engineering teams, and field-based operational stakeholders • Align project outcomes with customer experience, service efficiency, and compliance objectives … third-party engagement where required • Support business readiness and handover into operational service Key Skills and Qualifications: • Strong track record delivering technical transformation projects in complex or regulated environments • Experience across software , infrastructure , and hardware delivery (ideally in embedded or IoT settings) • Deep understanding of API integration , platform interoperability, and multi-system environments • Exposure to field service or site More ❯

Data Engineer London/Hybrid - UK/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

Narvar is Growing! We are looking for a Solution Architect who thrives at the intersection of technology, customer success, and complex problem-solving. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you! As a Solution Architect on Narvar's Professional Services team … our most complex and strategic implementations-ensuring our customers realize maximum value from Narvar's platform. This is a high-impact role that requires a mix of technical depth, customer empathy, and cross-functional leadership. You'll work closely with customers, project managers, engineers, and product teams to design scalable solutions that drive results-bringing Narvar's products to … Day-to-Day Responsibilities: Partner with Sales Engineering and the Professional Services team to validate scope and feasibility for strategic implementations of Narvar full product suite. Deeply understand each customer's eCommerce and retail operations-including fulfillment, delivery, returns, and customer communication-to design solutions that solve real-world pain points. Develop solution architecture, integration strategies, and technical More ❯

Developer | Surrey 2/3 days onsite | £45,000-£50,000 ✈️ Join a leading travel and leisure business that creates unforgettable, wish-list holidays. With a strong focus on customer experience, the company is powered by passionate teams and a collaborative, results-driven culture. Employees are encouraged to truly understand the product, with opportunities to visit destinations as … and reporting environment Promote best practices in BI and self-serve analytics What You’ll Need 4+ years in a BI development role Strong SQL and Power BI skills Experience with SSIS, SSRS, SSAS Familiarity with Snowflake or similar cloud data platforms Comfortable with scripting (e.g. Python) and Visual Studio Excellent problem-solving and communication skills Why Join: 💰Salary More ❯

governance and compliance. About Us: We're a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now … evaluating project performance •Designing and improving operational processes •Developing and executing effective communication plans •Managing project risks and ensuring compliance •Overseeing commercial aspects of project delivery Your skills and experience you will bring: •Proven background in B2B environments, ideally within IT Managed Services •Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM) •Strong working knowledge of PRINCE2 and Agile … governance frameworks •Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem •Track record of evolving, restructuring, and maturing PMO functions •Demonstrable success in leading and developing high-performing teams •Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting •Skilled in producing weekly highlight reports and maintaining accurate project tracking •Exceptional More ❯

case feasibility Create compelling proposals and manage contract negotiations to close high-quality deals Cross-Functional Collaboration Work closely with marketing, product and technical teams to deliver a seamless customer experience Provide feedback on client needs, objections and market trends to influence product development Support go-to-market initiatives with strategic input based on client and market insights … continuous learning to strengthen both technical understanding and sales effectiveness Qualifications Proven track record in managing the full sales lifecycle, ideally within cloud infrastructure, SaaS, or technical B2B environments Experience in selling GPU-as-a-Service (GPUaaS) solutions or GPU-intensive applications is required Demonstrated ability to engage and build trust with both technical stakeholders (e.g., engineers, architects) and More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. … things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion … on our careers site for more details. Education Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all More ❯

As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. Airport Requirements: 5 years continuous references - to gain an airport … of pride within the store to ensure we are operating safely and legally. What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. Experience of proactively leading from the front, getting stuck in, and helping your … the shop floor. Flexibility of approach that will allow you to support other stores in the area when needed. Ability to build strong relationships and communicate clearly and effectively. Experience of supporting employee training and development, and motivating teams to deliver their best. How we reward our teams: We know you'll work hard to make WHSmith a success More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo … Officer, and the wider Design org, amplifying overall effectiveness, and helping us achieve our strategic company goals. Developing a system that creates (actionable) visibility of key work across our customer experience Making it easy for designers and researchers to share highlights of work, async and in person Working with peers in Marketing and Product to create a system … efficiency, consistency and quality across the business Improving our processes (or creating some) that enables designers to better work and think across squads and collectives, more focus on full customer lifecycle Champion the scaling and adoption of the Monzo Design System, elevating its practicality and value across teams Attracting world class talent Ensuring we develop in an inclusive and More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo … Officer, and the wider Design org, amplifying overall effectiveness, and helping us achieve our strategic company goals. Developing a system that creates (actionable) visibility of key work across our customer experience Making it easy for designers and researchers to share highlights of work, async and in person Working with peers in Marketing and Product to create a system … efficiency, consistency and quality across the business Improving our processes (or creating some) that enables designers to better work and think across squads and collectives, more focus on full customer lifecycle Champion the scaling and adoption of the Monzo Design System, elevating its practicality and value across teams Attracting world class talent Ensuring we develop in an inclusive and More ❯

current, optimised, and visually appealing. Manage product variations, descriptions, pricing, and images. Performance Monitoring: Track and analyse sales performance and advertising ROI. Generate regular reports to identify growth opportunities. Customer Experience & Operations: Coordinate order processing, shipping, and stock availability with internal teams. Monitor customer feedback and respond promptly. Ensure compliance with service level agreements and performance metrics. … to enhance performance. Compliance & Administration: Stay updated with changing policies and requirements of each marketplace. Ensure all product listings comply with platform guidelines and legal standards. Required Skills & Qualifications: Experience in ecommerce, ideally within online marketplaces. Knowledge of ecommerce operations and product listing best practices. Proficiency in data analysis tools and content management systems. Understanding of digital marketing and … SEO. Excellent attention to detail and strong organisational skills. Ability to multitask and thrive in a fast-paced environment. Experience in product distribution is an advantage. Benefits: Competitive salary and performance incentives. Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Ecommerce Coordinator position, please submit your CV and a cover letter detailing More ❯

processes and implement game-changing policies. Responsibilities Position Purpose: This Role is in our StoneX Payments segment. The main responsibility of the role is to provide a high-quality customer experience for our clients globally and to work with all client facing stakeholders and to ensure prompt and efficient delivery of all Client Management activity for StoneX Payments. More ❯

level. Commissioning of fire alarm systems ensuring compliance and accurate documentation. Size of system ranges between standalone 20 device systems to 500+device systems with multiple networked panels. Utilise your experience and technical ability to fault find on all systems to identify rectification action. Have advanced knowledge on system set ups and configuration utilising various software s on a wide … regulations. Be available to support onsite with service related issues relevant to your team and technical skillset. Look to resolve high level technical issues ensuring we are providing unrivalled customer experience. Establish and ensure a high level of quality control procedures and standards to implement within the team. Conduct regular inspections and audits of engineering works to ensure these … knowledge: Air sampling, suppression and smoke ventilation systems. Skills and Qualifications: You will have a drive and desire to want to learn and grow within a highly technical and customer facing environment. You will have a high level of technical knowledge within the fire and life safety industry. You will have experience servicing, fault finding and commissioning a More ❯