1,101 to 1,125 of 1,859 Customer Experience Jobs in England

Career Opportunities: Business Transformation Consultant (10807) Requisition ID 10807 -Posted - Years of Experience (3) - Technology - Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Reply is able to help its clients succeed by turning strategy into tangible solutions and vision … and governance, leveraging frameworks such as ADKAR to build awareness, foster adoption, and embed sustainable change. Combining consultancy expertise with innovative digital thinking, you will shape initiatives that enhance customer experience, increase operational efficiency, and deliver measurable value, while supporting the growth of Glue Reply through thought leadership and stakeholder engagement. To fulfil the demand we have from … Business, Management-related field You can demonstrate a solid understanding of business analysis, requirements gathering, and managing end-to-end change in technology-driven initiatives You have hands-on experience applying change management methodologies such as ADKAR to support successful adoption of new technology solutions You are comfortable working with project managers, product owners, technical teams, and third-party More ❯

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do … Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client's tech stack. Develop technical proposals and sharp RFP responses. Experience 2 to 4 years of experience as a sales engineer in enterprise SaaS. Proficient in AI, cloud-based solutions, APIs, and integration methodologies Our Hiring Process is "Easy More ❯

our Higher Purpose of Nourishing People and the Planet! Key Attributes and Responsibilities - You are passionate about defining and creating brand new products and services that will radically improve customer experiences in key strategic areas - You are able to translate business objectives into technical solutions understanding how it will impact and align with overall strategy - You love to explore … better ways of communicating and sharing your work, and are always fine-tuning your work for impact and transparency BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming … language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during More ❯

Client Insights Managers, Marketing Senior representatives of Private & Commercial Banking and Wealth Management Heads of Platform Business Architect/Technology Architect Project Managers and SMEs Person Specification Knowledge/Experience/Skills: Comprehensive Understanding of the Financial Services Industry : Wealth Management, Private Banking & Commercial Banking. While not essential, this knowledge is highly desirable. Familiarity with Financial Services Regulations : Including … GDPR/Data Protection, Vulnerable Clients, and related compliance requirements. Experience with Fintech Systems : understanding or experience with Core Banking systems, client-facing banking platforms, investment platforms, and CRM systems. While not essential, this knowledge is highly desirable. Proficiency in Business Analysis Techniques : Adept at applying key Business Analysis tools and methodologies. This includes process mapping, requirements gathering … techniques, gap analysis, and financial appraisal techniques. Data Analysis Competence : Knowledge of data analytics and proficiency in using tools for data analysis and visualisation. Change and Transformation Exposure : Significant experience working within a change and transformation environment, with a fundamental understanding of change delivery frameworks and methodologies (Waterfall and Agile). Demonstrated Success in Similar BA Roles : Evidence of More ❯

require travel to differing locations throughout the global network What you will be doing Act as liaison between the Fuels and IT Identifying technology solutions that will enhance the customer experience within fuelling Work with key customers (Fuel Suppliers, Airports, and Airlines) to develop and implement innovation and continuous improvement initiatives that will deliver business value. Support the … enforce our Substance Misuse Policy. Please see the attached job description for further details on safety, security, wellbeing & compliance. What we are looking for Demonstrable fuelling product technology Demonstrable experience of the aviation fuelling IT Skiils on M365 applications, with focus on Power BI. Experience of working in complex organisations with a global footprint and diverse Degree-level … full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. More ❯

Role: UX & CX Web Manager Sector: Education Permanent: Full Time (4 days in the office per week) Location: London Salary: £60,000 Reporting to: Global Head of Digital Ref: 2510LH VisionFR is excited to be working with an expanding Education group to find them a talented UX & CX Web Manager to join their marketing department. This group offers a fresh … You will be required to optimise the user experience on mobile and future technologies including AI. This will be a fast paced role. Key Responsibilities of the UX & CX Web Manager Identify, scope, build & test and deploy new web and digital initiatives to enhance the new parent and student experience as we showcase our schools to the world. … ensuring our partners effectively support the objectives. In partnership with the IT team, take full responsibility for platform reliability, website uptime, security and GDPR. Key Requirements of UX and CX Web Manager Minimum 5+ years proven experience in web development, UX, CRO, SEO & Digital Product Development ideally in a multi-national marketing environment. Managed a team of 3+ people. More ❯

We are looking for an Associate with an interest in finance and technology that wants to help make the home buying process better. You will join our top-performing Customer Success team to help ensure that our firms are using Acre's platform seamlessly as we continue to grow our market share. You will work closely with other Acre … day will involve: Developing and maintaining a deep knowledge of our users and our product Assisting brokers with their day-to-day support requests while providing them with outstanding customer experience via phone, email and screenshares. Be an advocate for our customers, using their feedback to improve our product, in collaboration with our product development team Perform technical … troubleshooting and problem-solving of customer queries. Delivering high quality webinar training s to our customers on how to use Acre Producing clear and simple communications around our product (e.g. release notes, knowledge base articles, training videos etc.) About you: Excellent at communicating with a customer focused attitude Curious in nature and with a strong desire to achieve More ❯

influence. Lead and define the Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences. Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data-driven decision making is embedded at the highest levels of the organization. Drive … modeling, ensuring statistical rigor in decision-making processes. Take ownership of the most complex, high-profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value. Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence. Lead initiatives to scale impact through automation, self … service, and democratization of data science capabilities. Develop sophisticated customer segmentation, and predictive models that directly inform and optimize the product roadmap. Communicate complex analytical and technical concepts to diverse audiences, influencing stakeholders across Product, Engineering, Design, and Commercial teams. What You'll bring to the team: Core Qualifications: Experience: Extensive experience in data science or a More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: A passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be a More ❯

to join their existing Infrastructure Support team. This is a fantastic opportunity to provide day-to-day support to end-users and their devices, while gaining invaluable skills and experience in a world-class luxury retail company. You will be a key player in their IT team, providing crucial support to our colleagues across three UK offices (approximately … ensure the integrity of our systems. Assist with IT auditing and inventory management as required. Create and update technical documentation to ensure processes are clear and current. Skills and Experience you will learn: Desktops/Laptops: Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint … Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience: You will develop strong communication skills by dealing with colleagues face-to-face, over Teams calls, and on the telephone. You will learn to remain focused, prioritise support More ❯

Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Take ownership of designing and delivering high-quality learning for Salesforce and other systems Build inclusive, learner-focused training using a … internal teams, and creating self-serve resources. Work with business leads to establish a process for maintaining and updating learning materials in line with future system changes. Requirements Essential Experience designing and delivering system training to varied audiences Experience supporting large-scale change initiatives or tech implementations Learning design principles and adult learning theory Knowledge of how to More ❯

company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of … interested in our future direction and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring/SpringBoot … A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service and More ❯

opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven environment … channels. The role requires excellent attention to detail and stakeholder management skills due to close collaboration with both internal Capita and external BBC stakeholders. The successful candidate will previous experience as a Web specialist, Experimentation Analyst or CRO Analyst. This is a full time permanent role, offering hybrid working (assigned office Darwen, Lancashire) with limited travel to client sites. …/B tests, ensuring these align with both user needs and business objectives. Ability to proactively identify and troubleshoot issues during implementation. What you'll need to bring: Demonstrated experience in web experimentation and conversion rate optimisation Strong data analysis skills (web analytics, user behaviour analysis, and testing methodologies) Experience in designing web experiments (e.g. completing test briefs More ❯

Customer Service - German and English Speaking Salary: £27,500 £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining two days … can be worked from home A global technology distributor is recruiting for a Customer Service - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed term maternity contract … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer More ❯

Customer Service - German and English Speaking Salary: £27,500 + £4,125 retention bonus and benefits 17 months fixed term contract Location: Sunbury Working hours: 38.5 hours per week (8am - 5pm, Monday - Thursday with 1 hour lunch and 8am - 3pm on a Friday with 30 minutes lunch) Hybrid: Tuesdays, Wednesdays and Thursdays in the office and the remaining two … days can be worked from home A global technology distributor is recruiting for a Customer Service - German and English Speaking. The right candidate will be responsible for emails, Chat and Social Media queries that come from throughout EMEA. To be able to multi-task and co-ordinate the return of products. This is a 17 month fixed term maternity … support. Requests that exceed first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer More ❯

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Department: Data & Analytics Reporting to: Global Head of HVC Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At Betway, we're driven by … and are constantly expanding and evolving. The Betway HVC team is hiring a HVC Relationship manager for the Canadian Market. Our team is responsible for delivering a world class experience to our most loyal customers. We put customer safety and sustainability at the heart of what we do. With a relentless will to win, we make data led … for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. A HVC Relationship manager is responsible for establishing and maintaining customer relationships. Utilising the full asset suite of Betway Global partnerships, you will help contribute to vision of delivering the world's best iGaming customer experience. How? Your contribution More ❯

and Cubic Defense (CD). Explore more on Job Details: As part of the Cubic Transportation Services IT Team, you will bring a wealth of Network Architecture knowledge and experience to a team responsible for the full lifecycle management of the Network Infrastructure that underpins the systems and solutions that Cubic provides to high profile and demanding clients such … load balancers. Habitually review working practices and performance with a view to improving processes, procedures, and general levels of service, ultimately engendering a "continuous improvement" culture resulting in enhanced customer experience and company profitability. Participate in solution design for bid and proposal efforts to ensure fit for purpose and cost-effective Network Infrastructure solutions are included. Collaborate with … duties assigned by the Supervisor/Manager from time-to-time, as may be reasonably required of them. The candidate may be required to work on other Cubic or customer sites Support project deployments and critical incidents with out of hours working as required. Comply with Cubic's values and adherence to all company policy and procedures. In particular More ❯

strong team. Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers How you'll power our business as a … ll need from you You must be an experienced data and analytics professional with a proven record in collecting, analysing, interpreting and presenting data, with at least 3 years' experience in a similar role Strong interest in learning new database technologies and working with Cloud based tools Experience in analytical software and technical solutions such as Qlik Cloud. … with colleagues across all levels Works well in a team and provides support to others Flexible approach to work and willing to work overtime during busy periods to meet customer demand What you'll get from us You matter. And at Flogas, we'll do right by you with all the benefits, support, and training you need to thrive. More ❯

the dimensions of clients, competition, data, innovation and value. A new stack of FinTech platform technologies are enabling firms to reinvent their value proposition to collaborate and compete on customer experience, data insights, operational resilience and time to market. What we are looking for Specialist resource/s to lead the analysis of the business process for our … Our commitment to you: We will provide mentoring, training and guidance (technical skills, soft skills and Finance business skills) from our leadership team who have many years of practical experience delivering business outcomes in the Finance arena. Work pattern: This is a permanent role with a potential for flexibility for agile ways of working, both formal and informal, that … allow for the best outcomes for our people and our clients. Team: Our leadership has a unique blend of big-brand consultancy, start-up and enterprise delivery and commercial experience (including 2 successful boutique firm growth & exits and a major technology consulting scale-up), across the business and technology sectors at some of the world's largest banks, asset More ❯

We're partnering with a high-growth, tech-enabled business backed by leading private equity investors. Operating at the intersection of technology, innovation, and customer experience, the business is scaling rapidly across the UK and internationally. With strong commercial traction and a clear road map for expansion, this is an exciting opportunity to join at a pivotal stage … time of transformation and scale. This role is ideal for a newly qualified ACA or CA (Big 4 trained) who wants to leave audit behind and gain hands on experience in a fast-moving, high-performance environment. You'll be responsible for delivering accurate financial reporting, managing key elements of the month-end and year-end close processes, and … initiatives and support system/process improvements What We're Looking For: Newly qualified ACA or CA (Big 4 trained only) Strong technical knowledge of IFRS or UK GAAP Experience preparing or supporting financial statements and audit delivery High attention to detail and strong problem-solving skills Excellent communication skills and confidence working with stakeholders Proactive and adaptable, with More ❯

analyses, build and maintain dashboards in Power BI, and collaborate closely with stakeholders to deliver compelling data stories. Your insights will directly influence digital strategy and help optimise the customer experience across digital platforms. What you'll need to succeed - Strong analytical background and a knack for translating data into actionable insights. - Hands-on experience with Adobe … Analytics, SQL and Power BI. - Ability to communicate findings clearly to stakeholders. - Experience with Databricks and Snowplow is preferred but not essential. What you'll get in return This is a 6-month contract offering the opportunity to make a tangible impact in a high-profile digital team. You'll work in a supportive, fast-paced environment that encourages More ❯

the services we provide underpin all of the amazing work the Met Office does, you are empowered to make change and see the impact of your work. Providing exceptional customer experience and service, to internal Met Office staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task … in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four of … requires Ownership & initiative whilst maintaining the user and service focus that drives our team. 4. Live and breathe it - Good communication skills are a must as this is a customer facing technology role. Confidence in using multi-channel communication means (Phone, IM, E-Mail). Enthusiasm for technology & keeping up to date with changes in the wider tech field. More ❯

up to 70%. We are seeking a highly motivated, experienced, and collaborative Team Lead, Onboarding Project Managers to lead a growing team responsible for delivering an exceptional onboarding experience to new customers. This player-coach role combines team leadership with hands-on project execution , ensuring our onboarding processes are scalable, customer-centric, and tightly aligned with Coralogix … accounts, and collaborate closely with Sales, SEs, TAMs, Support, and R&D. The ideal candidate brings both strong project leadership skills and a deep understanding of SaaS or observability customer onboarding . Responsibilities: Lead, mentor, and grow a global team of Onboarding Project Managers across regions and verticals Define and monitor KPIs for onboarding success, time-to-value, and … progress, report risks, and communicate regularly with both internal stakeholders and customers Ensure a positive handoff from onboarding to ongoing account ownership by the TAM Requirements 5+ years of experience in SaaS project/program management, with 2+ years in a team leadership or management role Proven track record of managing onboarding or customer-facing implementation teams Strong More ❯