1,301 to 1,325 of 1,823 Customer Experience Jobs in England

in ambiguity and chart out your way, bringing people along? We might just have the role for you. Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world class support, and building loyalty with … a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. The purpose of our Content Operations and Strategy (COS) team is to create and maintain high quality, user-centered content consumed by our Selling Partners as well … go beyond delivering content by developing and maintaining content products that are sincere, concise, and useful for our customers. This team is looking for a strong content developer with experience in content management, content strategy, and new ways to deliver content to global users to improve the customer experience. The successful candidate will follow our style guides to More ❯

it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the … class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a people centric business. The Opportunity As the People Experience Senior Data & Operations Analyst, you will be responsible for ensuring our people experience initiatives are measured effectively, run smoothly, and contribute to our Gentrack culture. You are empowered … to implement creative commercial data driven solutions, following industry best practice. You will work with the rest of the global People Experience function that has teams located in Gentrack's centres in UK, New Zealand, Australia, and India. This role will evolve as AI and broader data systems are evolving, you will directly assist the CPO on the global More ❯

a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed client, a top manufacturer in … Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary with an attractive annual bonus scheme … investigate and resolve system issues. Support the sales team during the system specification stage to ensure smooth project deployment. Manage escalated tickets, ensuring prompt resolution and high levels of customer satisfaction. Collaborate with your team to innovate, improve processes, and develop customer-focused solutions. Evaluate and provide feedback on new technologies that can enhance the customer experience. More ❯

the most trusted data platform for aviation and make travel better by empowering the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Data is at the heart of everything we do. We are headquartered in the UK, with operations in the USA, Denmark, France, Germany, Singapore, Japan, China, and Lithuania. … architecture and technical vision Contributing to engineering development activities Keeping up to date with relevant technologies and best practices IF YOU HAVE: Strong interpersonal and communication skills Demonstrates a customer-centric mindset Experience of running 1-2-1 meetings and yearly reviews with team members Strong background in hands on software engineering role (e.g., .NET engineer) Experience with MS SQL, Snowflake or equivalent SQL database technology Experience in Continuous Delivery (CI/CD) best practices Experience in applying appropriate automation testing tools and frameworks (Unit, Component, Integration, Feature tests) Experience in applying Agile methodologies (any of these: Scrum, Kanban, DSDM) Experience working with Azure or AWS Sense of ownership and pride in More ❯

The difference you’ll make: You’ll be obsessed about improving our customers’ experiences. Establish customer pain points through the detailed analysis of our customer journeys, analysing user research, customer surveys, web browsing behaviour and more. Collaborating with stakeholders to ensure all activities are compliant and mitigate any risks. Work with our external partner to build, QA … best practices to drive growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering … a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research, customer surveys and web/digital analytics. UX and CX understanding and awareness of key digital principles. It would also be nice for you to have: Experience with industry leading optimisation tools such as, or similar to: Adobe Target More ❯

clear mission, global outlook and independent thinking. Recognising the transformative potential of artificial intelligence, we have launched the Economist AI Lab, an R&D initiative designed to create innovative, customer-facing AI-powered products and services that amplify our journalism and broaden the reach of our ideas. We're now looking for a Design Lead to join the Economist … experiences that are genuinely meaningful and engaging for future Economist subscribers. This role will suit someone who thrives in ambiguous, formative environments; who can connect new technical capabilities to customer needs; and who relishes the challenge of shaping the future rather than merely refining current practices. This role will be based in our London headquarters. Responsibilities Bring to life … a capacity for creative exploration across unfamiliar formats or technologies Familiarity with emerging AI capabilities and a perspective in how they might shape new forms of interaction patterns and customer experiences Skilled in using tools like Figma, Miro or ProtoPie to develop ideas at the right level of fidelity for the task - whether sketching rough flows or simulating a More ❯

Senior Director of Customer Service UK Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers … globe, giving them the vital edge in their markets. Responsibilities Make an impact This is an exciting opportunity for a highly skilled and experienced individual to lead the UK Customer Service department. You will be part of the EMEA Customer Service management team and will take ownership of developing and executing the Head of Customer Service role … to ensure a healthy growing business. The successful candidate will oversee the development and growth of the department by observing the market and identifying future prospects while maintaining excellent customer support to our existing client base. You will be responsible for setting and achieving budgets and forecasts to maintain competitive cost levels. You will manage over 150 employees across More ❯

Program. We are hiring an experienced Senior IT Asset Management Analyst responsible for managing digital technology assets across the enterprise, including hardware, software, cloud, SaaS, etc. This role requires experience in Software Asset Management (SAM) and Hardware Asset Management (HAM) and related functions covering the asset life cycle. Goals and Responsibilities Collaborate with team members to enhance awareness of … Prepare and distribute predefined and ad-hoc reports and recommend cost-effective hardware and software alternatives. Identify and report potential issues with asset tracking tools and supporting systems. Skills & Experience 5+ years of Software and Hardware Asset Management experience with a bachelor's degree or 7+ years of equivalent experience. Knowledge of license models and usage rules for … InTune, UEM, etc. Moderate to advanced skills in MS Excel, PowerBi, and similar tools. Ability to analyze complex software entitlement and usage data and present results to business leaders. Experience working in a Managed Services environment. 3+ years of hands-on experience managing a SAM tool and practice. Strong analytical, organizational, and interpersonal skills. Effective collaboration and communication More ❯

Marketing Manager London orManchester Hybrid Remote About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable … agency website and social) Brand Implementation & Communications Ensure Marketing ROI through impact on awareness and sales Manage Marketing People, Process and Tools (inc. partners/suppliers and budget). Experience A CIM Diploma in Professional Marketing (or Similar) An accomplished Marketing Manager with three years' experience managing marketing teams Exceptional digital marketing experience including Search Engine Optimisation … SEO), Paid Media (PPC), Content Marketing and Email Marketing Experience of arranging events and coordinating a presence at exhibitions and trade shows Experience using industry tools such as HubSpot, WordPress, MOZ/Ahrefs, Google Analytics and the suite of Microsoft Office tools. More ❯

their cutting-edge technology team, supporting applications that serve millions across the nation. The Role This is your chance to contribute to a major transformation programme that's modernising customer and retailer support systems at scale. You'll play a pivotal role in delivering and maintaining platforms such as AWS Connect, ServiceNow, and OpenText-ensuring they remain secure, efficient … and third-party providers, you'll act as a second-line technical expert-owning incident resolution, proactive maintenance, and application development support. Your work will directly contribute to enhanced customer experiences and improved support services across the UK. Your Responsibilities Provide technical support and second-line incident resolution for a suite of customer and retailer-facing applications. Partner … using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience working within AWS and Azure cloud environments. Hands-on experience with telephony/call centre systems, including Amazon Connect. Strong background supporting platforms like ServiceNow More ❯

their cutting-edge technology team, supporting applications that serve millions across the nation. The Role This is your chance to contribute to a major transformation programme that's modernising customer and retailer support systems at scale. You'll play a pivotal role in delivering and maintaining platforms such as AWS Connect, ServiceNow, and OpenText-ensuring they remain secure, efficient … and third-party providers, you'll act as a second-line technical expert-owning incident resolution, proactive maintenance, and application development support. Your work will directly contribute to enhanced customer experiences and improved support services across the UK. Your Responsibilities Provide technical support and second-line incident resolution for a suite of customer and retailer-facing applications. Partner … using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience working within AWS and Azure cloud environments. Hands-on experience with telephony/call centre systems, including Amazon Connect. Strong background supporting platforms like ServiceNow More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … Building our next generation company metrics framework, adding anomaly detection and alerting, and enabling easier discovery and consumption. About you You have 5+ years of full-time, professional work experience in the data space using Python and SQL. You have solid experience building and running data pipelines for large and complex datasets including handling dependencies. You have hands More ❯

and embedding data-driven decision making across the organisation. As our new Senior Data Scientist, you'll work on exciting projects including productionising forecasting algorithms, developing classification models, exploring customer behaviours, and supporting personalisation strategies - with opportunities to work on NLP projects too. You'll also take ownership of projects, support our data science tooling (including Databricks and AWS … You'll work with cutting-edge tools and cloud technologies, contribute to innovative data science projects, and help shape how CAVU uses data science to power decision making and customer experiences. You'll have the freedom to bring your ideas to life, support and mentor others, and continuously develop your skills in a collaborative, hybrid working environment. About you … colleagues, fostering a culture of learning and knowledge sharing. Scope out requirements and deliverables in an agile way, ensuring successful integration of outputs into business processes. Essential Skills and Experience 2-5 years of experience in data science or a closely related field. Strong programming skills in Python and PySpark. Solid data science modelling skills with a problem More ❯

Redefined, the UK's leading over-50s age inclusive jobs board. At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs … prospective clients to understand their brief, and then convince them that Horizontal should be their digital transformation partner. What you'll do: Identify and qualify sales opportunities by understanding customer needs and pain points. Define high-level strategies & roadmaps for clients. Develop and maintain relationships with customers, providing exceptional customer service and support. Stay up-to-date with … Support in developing new and future technology relationships. Develop sales strategies and achieve annual revenue & margin targets. Maintain accurate and up-to-date records of all sales activity and customer interactions in the CRM system. Act as the lead 'narrator' in sales pitches. Co-ordinate and lead pitch teams for proposals & RFP submissions. Create and execute ABM plans. Who More ❯

Senior Community Events Marketing Manager London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. … Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven … of your events. Evaluate new opportunities, such as a community-hosted meetup program and Fin Meetups at external events. What skills do I need? 5+ years of events marketing experience at a technology company, preferably in a community-oriented role. Independent project driver who delights in organizing and executing with high attention to detail. A generalist who is willing More ❯

closely with the Finance Director and gaining first-hand exposure to how the business operates. The Role As Data Analyst, you'll be responsible for taking ownership of the customer journey data from start to finish. You'll track performance at every stage - from transfer times and enquiry volumes to how investments are progressing - ensuring the business has clear … accurate insight to make better decisions. Key responsibilities of the role: Use Trello to monitor and track the customer journey. Pull and interpret data from spreadsheets and other sources. Use Power BI in the back-office system. Produce meaningful MI (Management Information) to support business decisions. Continuously measure and improve MI reporting processes. Identify patterns and opportunities to improve … efficiency and customer experience. Work alongside the Finance Director, learning the ropes and supporting key financial processes. Help develop reporting for the front-end system, where no current analytics are in place. This role would suit someone naturally curious and analytical, with strong problem-solving skills and an eagerness to learn. You'll need to be comfortable working with More ❯

Join a supportive team where your insight will directly contribute to business growth and customer satisfaction. Gain hands-on experience with real data and real impact—this is your opportunity to build a rewarding career in ecommerce and data. Apply now and become part of something exciting at Leader Online Limited! Role Pulling product and performance data from … decision-making, and data skills are in high demand across a diverse range of sectors in the UK. Data analytics enables companies to understand market trends, optimise operations, personalise customer experiences, and predict future outcomes Our Data & Business Insights course empowers business professionals to take their role to new levels, improving your efficiency, productivity and job satisfaction Through a … known for delivering high-quality products across B2B and B2C markets—from luxury bathrooms and stylish doors to premium flooring and DIY essentials. With a passion for innovation, exceptional customer experiences, and an ever-growing product catalogue, they're redefining convenience in the ecommerce world. More ❯

the UK. Our goal is to revolutionise care delivery through technology, ensuring seamless, efficient, and compassionate support. As we expand our operations, we are seeking a highly motivated, proactive, customer-focused individual with a passion for Care, Safety, Innovation, and delivering exceptional service. You’ll thrive in a fast-paced environment, working collaboratively to help CSI’s customers succeed … while driving business growth. Business Development Manager - Care Safety Innovations plays a vital role in ensuring exceptional customer experiences while driving sales growth. This role combines elements of customer success management and sales support, focusing on building lasting relationships, understanding customer needs, and delivering tailored safety solutions. As the first point of contact for many clients, you … assist customers throughout their journey, from initial inquiries to post-purchase support, ensuring their satisfaction and encouraging long-term loyalty. You will also collaborate with the other sales and customer success teams to meet and exceed targets, contributing to the company’s mission of creating safer workplaces and communities. You will be responsible for negotiating sales, driving revenue by More ❯

The Opportunity: Avantor is looking for a proactive and self-driven Innovation Support Specialist to join our team supporting customer sites across the UK. In this dynamic role, you'll support leading the deployment of digital tools and IoT technologies, support innovation trials, train onsite teams, and collaborate with stakeholders to build and present business cases for new solutions. … You'll be instrumental in driving operational readiness and digital transformation across our Life Sciences customer base. This is a full-time, field-based position with up to 80% travel to customer locations. Alongside an attractive salary, we offer multiple benefits such as a pension scheme, private medical and dental care, and an additional day off for your … birthday. You'll be travelling to major customer sites in Cambridge, Macclesfield, and others, with occasional overnight stays. The successful candidate must be based in the UK. In the future, this role may expand to include travel across Europe. Working hours: Monday to Friday, core hours The Team You'll be part of a small, agile Innovation Team consisting More ❯

Senior Analyst (Customer Data) Location: Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Salary: Competitive Employment Type: Permanent Full Time (37.5 hours) It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And … want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this role, you'll lead the analysis of customer behaviour and commercial … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role; it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work More ❯

About the opportunity Join us to shape the digital future and deliver exceptional customer experiences! An exciting career awaits you on our Sales team. Apply now! At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales … who can work with our EMEA customer base. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within More ❯

to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions around the world to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud … detection rates, lowest false positive rates, and lowest customer intervention in the industry. We stop fraud, not customers. See what others can't at What you'll achieve: As a Senior Data Scientist you will develop and implement machine learning models, perform advanced data analysis, and identify patterns and trends to improve the efficiency and usability of our products … and deployment. Perform data mining, exploration, and statistical analysis to uncover trends and actionable insights. Create data visualizations, reports, dashboards, and perform data audits. Leverage predictive models to optimize customer experiences and drive business outcomes. Create automated anomaly detection systems to monitor and ensure data quality and operational performance. Desired Requirements Bachelor's degree in Data Science, Computer Science More ❯

continuous improvement of the Charge Point Management System (CPMS) that manages our charging network. Lead product development, including the selection and integration of hardware and software to ensure excellent customer experience. The individual must be an excellent team player and leader, capable of strategic planning, with strong technical skills. The CTIO will provide leadership in: Technology Strategy & Vision: Define … and execute a roadmap supporting EV network scaling, hardware-software integration, asset management, workflow systems, reporting, and customer experience. Infrastructure Innovation: Oversee design and deployment of CPMS, charging hardware, energy management systems, and software platforms. Team Leadership: Build and lead a cross-functional team of engineers, product developers, and IT specialists. System Scalability: Ensure all systems are secure, reliable … and scalable for growth. Energy & Grid Integration: Lead initiatives in smart charging, vehicle-to-grid (V2G), renewable energy, and load management. Customer Platforms: Develop customer-facing apps, portals, and payment systems. Partnerships & Standards: Collaborate with vendors, OEMs, utilities, and regulators to ensure interoperability and compliance. Data & Cybersecurity: Establish cybersecurity protocols, ensure data privacy compliance, and leverage analytics for More ❯

join our global team of Sales Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Benelux customer base on a fluent Dutch level. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role … requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Sales Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales … monthly, quarterly and annual basis Build relationships with decision-makers and key executives in all industries and verticals What you need to be successful? 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or: 1-2 years experience in a quota carrying/performance oriented role, or 1-2 years More ❯

join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Benelux customer base on a fluent Dutch level. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role … requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales … monthly, quarterly and annual basis Build relationships with decision-makers and key executives in all industries and verticals What you need to be successful? 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or: 1-2 years experience in a quota carrying/performance oriented role, or 1-2 years More ❯