1,301 to 1,325 of 2,611 Customer Experience Jobs in England

embedding digital-first journeys and intelligent self-service models Leverage performance data to drive continuous improvement and measure business impact Candidate Profile Extensive leadership experience in operational transformation within complex, regulated environments: ideally financial services Proven track record in delivering major change programmes that span technology, operations, and customer experience Deep knowledge of AI, automation, and digital tools as they apply to operations and client servicing Commercially minded, with strong financial acumen and experience building business cases at enterprise level Exceptional stakeholder management skills, with the ability to influence at Executive Committee and Board level Inspirational … leadership style with experience building and scaling diverse, high-performing teams Highly resilient, delivery-focused, and comfortable operating in ambiguity and at pace Engagement Details This is an interim executive assignment, requiring immediate availability. The role offers the chance to deliver tangible, enterprise-level change within a high-growth More ❯

GRC team, fostering a proactive and collaborative culture. Report on key metrics and insights to demonstrate the impact and value of GRC initiatives. Proven experience embedding & delivering IT & Security GRC frameworks in a large, matrixed organisation. Strong knowledge of security standards and frameworks (e.g. ISO27001, NIST, PCI DSS, Cloud … Excellent understanding of the principles, theories, practices and techniques for activities associated with planning and implementing information security management frameworks and general IT controls Experience in chairing effective governance meetings with senior representation with the ability to translate technical risks and impact to technical and non-technical colleagues in … with a focus on continuous improvement and service excellence. High integrity, sound judgment, and a passion for building trusted relationships across all levels. Be Customer Focused - constantly improving our customers' experience I listen to my customers I use available data to help make decisions Be Human - acting with More ❯

a 2 month contract. A hybrid role with 2-3 days a week in their central London offices. Responsibilities Perform in-depth analysis of customer data and operational metrics for the UK, and Emerging Markets, providing actionable insights and recommendations to enhance customer experience and streamline operational … efficiencies across these markets. Analyse customer feedback data using operational data such as average handle times, queue wait times, and contact drivers. Conduct root cause analysis to identify key issues impacting customer satisfaction and operational performance. Develop strategic recommendations for BPO partner leadership to drive accountability and foster More ❯

a 2 month contract. A hybrid role with 2-3 days a week in their central London offices. Responsibilities Perform in-depth analysis of customer data and operational metrics for the UK, and Emerging Markets, providing actionable insights and recommendations to enhance customer experience and streamline operational … efficiencies across these markets. Analyse customer feedback data using operational data such as average handle times, queue wait times, and contact drivers. Conduct root cause analysis to identify key issues impacting customer satisfaction and operational performance. Develop strategic recommendations for BPO partner leadership to drive accountability and foster More ❯

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with … reporting and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related … and using the browser-based system for scheme participation. Provide guidance on technical aspects of the schemes. Collaborate with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related More ❯

achieve As an Account Executive, you will develop new accounts or expand existing accounts within an established geographic territory or product line, building strong customer relationships in the field while ensuring a great customer experience for all. You will: •Manage and support territory and accounts, including account … member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •5-10 years of related experience in a relationship selling role •Ability to leverage other teams, such as the internal sales force, pre-sales, services consultants, product managers and finance More ❯

achieve As an Account Executive, you will develop new accounts or expand existing accounts within an established geographic territory or product line, building strong customer relationships in the field while ensuring a great customer experience for all. You will: •Manage and support territory and accounts, including account … member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •5-10 years of related experience in a relationship selling role •Ability to leverage other teams, such as the internal sales force, pre-sales, services consultants, product managers and finance More ❯

passionate and motivated junior/mid level c# developer to join our dynamic team that is dedicated to building backendservices to deliver high-quality experience for our customers. You will be joining our core development team of six developers responsible for the many microservices within the Workiro platform andyou … of projects, from feature development, technical improvements, to bug fixes. Things you will struggle without Ideally at least 2 years of professional software development experience, with the majority in c# Passion for the C# language and using the latest design patterns An ability to understand business requirements and deliver … Understanding of microservices and event driven architectures to ensure scalable, robust solutions. Solid understanding of programming fundamentals and a thirst to learn more Demonstratable experience of working with RESTful APIs and OAuth 2.0 protocols in a commercial environment Proficiency with source control tools such as Git with the ability More ❯

the UK's leading investment platforms. Visa sponsorship may be available for exceptional candidates. The ideal candidate will have a minimum of 5 years' experience in data science or a related field, with extensive knowledge of advanced statistical analysis and machine learning algorithms. Proficiency in Python, R, and SQL … is essential. As a Senior Data Scientist, you will play a key role in developing data solutions that drive business strategy, improve customer experience, and enhance operational efficiency. Join AJ Bell and be part of a forward-thinking organisation that values expertise, innovation, and continuous learning in a … as appropriate Contribute to the development of best practices and standards for data science workflows within the organisation Qualifications Minimum of 5 years of experience in data science or a related field Extensive knowledge of advanced statistical analysis and machine learning algorithms Proficiency in programming languages such as Python More ❯

consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that's efficient … don't want to chuck code over the fence, and you are keen to be involved right through to delivering the code to the customer A desire to build up and see others succeed, rather than wanting to be the Hero We believe every engineer should have a fundamental … self-development budget you can use to grow in the areas mentioned below, or any other of your choosing! The must haves: Fundamental coding experience in more than one widely used language type i.e. Python, Java, C#, JavaScript, TypeScript etc Plus at least one of these: Experience working More ❯

Avanti Recruitment is working with a growing technology company based near Crawley that specialises in providing real-time customer experience insights through call/teams reports to enhance their clients revenue growth, within the cloud communications market. They are on the lookout for a Senior Java Developer to … They are working with over 600 of the world's leading telecoms and IT providers and have deployed their solutions to over 10,000 customer sites, across multiple sectors, worldwide. Required Skills: - Strong Java experience - Springboot Microservices - REST APIs - Docker/Kubernetes - Multi-threading - Worked in a fast … paced SME - Architecture/Design experience Desirable Skills: - AWS/Azure/GCP - Serverless architecture - DevOps practices - Kafka/RabbitMQ or similar - Data Modelling/API Visioning Benefits: - Salary up to £75,000 - Bonus up to 10% - 11% Pension (6 % employer, 5% employee) - Vitality Healthcare - Death in service - Working More ❯

Avanti Recruitment is working with a growing technology company based near Crawley that specialises in providing real-time customer experience insights through call/teams reports to enhance their clients revenue growth, within the cloud communications market. They are on the lookout for a Senior Java Developer to … They are working with over 600 of the world's leading telecoms and IT providers and have deployed their solutions to over 10,000 customer sites, across multiple sectors, worldwide. Required Skills: - Strong Java experience - Springboot Microservices - REST APIs - Docker/Kubernetes - Multi-threading - Worked in a fast … paced SME - Architecture/Design experience Desirable Skills: - AWS/Azure/GCP - Serverless architecture - DevOps practices - Kafka/RabbitMQ or similar - Data Modelling/API Visioning Benefits: - Salary up to £75,000 - Bonus up to 10% - 11% Pension (6 % employer, 5% employee) - Vitality Healthcare - Death in service - Working More ❯

from retail into cross-regional teams to accelerate the adoption of E-commerce best practices across all sectors. You will be accountable for product customer satisfaction, as measured through POR, NPS, and net growth, and will deliver on product growth targets through effective pipeline development and management. Your role … advantage, and enhance market share. Finally, you will lead product development, innovation, and future investment planning, reporting to the Product Board. Minimum Requirements: Significant experience (5 years) with blue-chip organizations in logistics environments relevant to the product. Understanding, refining, and following the product management process. Product collateral development. … Managing a sales channel. Product costing. Customer feedback and product roadmap development. Value proposition development. Customer experience journey design. Job Titles: Product Manager/Director. More ❯

To develop and maintain high-quality and innovative Digital solutions providing marketing leading Digital customer experiences. To collaborate with teams in product, delivery, test, and service to deliver scalable and secure solutions in line with business ambitions. The role will create new standards, collaboration, and governance structures for engineering … we believe Digital will enable us to deliver a step change in the pub experience. We obsess over building best-in-class user and customer experiences across our digital products. We aim to be the pride of British hospitality by delivering digital products that seamlessly integrate with our physical … more Career development: Opportunities across our brands and training programs Qualifications Proven problem solver with proactive approach Ability to coach and mentor team members Customer-focused ownership and accountability Strong relationship-building skills Motivated team player with team-centered behaviors Effective communication skills Adaptability in a fast-changing environment More ❯

traders, analysts, charterers, hedge funds, and other market participants requires sophistication and effort. Ensuring the right questions are asked and answered effectively to maximize customer satisfaction is paramount. Vortexa delivers high-quality data and market predictions via an intuitive analytics platform, including front-end applications, an API, and SDKs. … VP of Product. You will collaborate with multiple teams to maintain a detailed plan for the Vortexa product estate, ensuring a superior user and customer experience and helping us maintain a market-leading analytics platform. Responsibilities: Partner with product managers, VP ADT, and pod leads to execute the … application delivery roadmap, ensuring alignment with product vision and delivering customer value. Track application metrics such as usage and performance, providing actionable insights for improvements. Work closely with engineering to assess feasibility, prototype, test, and define user experiences. Create and prioritize engineering tasks, participate in backlog refinement and sprint More ❯

Benefits Are you a data-driven ecommerce professional with great analytical skills and a commercial edge? Do you thrive on transforming insights into impactful customer experiences? If so, we want to hear from you. We’re looking for a strategic and hands-on E-commerce Specialist that combines ecommerce … knowledge and marketing analytics to create engaging and optimized online shopping experiences that drives sales and customer satisfaction. What You’ll Do: Drive online success across through insight-led merchandising strategies Account manage brands and lead quarterly performance reviews Collaborate across Digital, Marketing, Product, and Supply Chain teams to … re-sign—with a sharp commercial focus Use tools like Adobe Analytics and Google Trends to turn data into action What You Bring: Proven experience in B2B or B2C digital merchandising, online trading or ecommerce management. Strong analytical and commercial acumen - using Excel/analyzing and presenting data A More ❯

Benefits Are you a data-driven ecommerce professional with great analytical skills and a commercial edge? Do you thrive on transforming insights into impactful customer experiences? If so, we want to hear from you. We’re looking for a strategic and hands-on E-commerce Specialist that combines ecommerce … knowledge and marketing analytics to create engaging and optimized online shopping experiences that drives sales and customer satisfaction. What You’ll Do: Drive online success across through insight-led merchandising strategies Account manage brands and lead quarterly performance reviews Collaborate across Digital, Marketing, Product, and Supply Chain teams to … re-sign—with a sharp commercial focus Use tools like Adobe Analytics and Google Trends to turn data into action What You Bring: Proven experience in B2B or B2C digital merchandising, online trading or ecommerce management. Strong analytical and commercial acumen - using Excel/analyzing and presenting data A More ❯

Benefits Are you a data-driven ecommerce professional with great analytical skills and a commercial edge? Do you thrive on transforming insights into impactful customer experiences? If so, we want to hear from you. We’re looking for a strategic and hands-on E-commerce Specialist that combines ecommerce … knowledge and marketing analytics to create engaging and optimized online shopping experiences that drives sales and customer satisfaction. What You’ll Do: Drive online success across through insight-led merchandising strategies Account manage brands and lead quarterly performance reviews Collaborate across Digital, Marketing, Product, and Supply Chain teams to … re-sign—with a sharp commercial focus Use tools like Adobe Analytics and Google Trends to turn data into action What You Bring: Proven experience in B2B or B2C digital merchandising, online trading or ecommerce management. Strong analytical and commercial acumen - using Excel/analyzing and presenting data A More ❯

with technology businesses in all stages of the growth journey, leveraging our on-the-ground coverage in key technology ecosystems, in-depth knowledge and experience and global network to help clients achieve their ambitions. We are currently seeking an experienced individual to join this team in the role of … Sales Director and Europe Sector Head, Technology. In this role, you will: Leverage deep sector experience to provide unique solutions catering to the specific opportunities of the TMT sector Deliver portfolio and sector revenue growth in line with GTS Europe and Americas targets, whilst ensuring robust profitability and returns … Maintain a high degree of sales intensity and deepen customer relationships by championing internal collaboration with CIB and transaction banking partners including Global Payments Solutions, Markets and Securities Services Cover pan-European mandates for both Europe-headquartered TMT clients and key inbound clients in the sector, including developing and More ❯

the institutes strategic goals. You will play a key role in the delivery of a multi-year digital transformation programme aimed at enhancing the customer experience, improving operational efficiency, and modernising the core IT systems. This is an exciting opportunity for a delivery-focused professional with excellent stakeholder … professional services, and external partners to support successful change adoption. Monitor and report on benefits realisation and post-implementation reviews. Person Specification Essential: Proven experience as a Programme Manager leading complex, cross-organisational change in a large institution, ideally within higher education. Deep understanding of university governance, academic processes …/executive level. Solid financial and resource management experience. Relevant qualifications: MSP, PRINCE2, Agile (Scrum, SAFe), or equivalent. Exceptional communication and interpersonal skills. Desirable: Experience with HE sector regulations (e.g., OfS, HESA, GDPR, TEF). Familiarity with systems such as SITS, Moodle, Salesforce, or Microsoft Dynamics. Experience working More ❯

the institutes strategic goals. You will play a key role in the delivery of a multi-year digital transformation programme aimed at enhancing the customer experience, improving operational efficiency, and modernising the core IT systems. This is an exciting opportunity for a delivery-focused professional with excellent stakeholder … professional services, and external partners to support successful change adoption. Monitor and report on benefits realisation and post-implementation reviews. Person Specification Essential: Proven experience as a Programme Manager leading complex, cross-organisational change in a large institution, ideally within higher education. Deep understanding of university governance, academic processes …/executive level. Solid financial and resource management experience. Relevant qualifications: MSP, PRINCE2, Agile (Scrum, SAFe), or equivalent. Exceptional communication and interpersonal skills. Desirable: Experience with HE sector regulations (e.g., OfS, HESA, GDPR, TEF). Familiarity with systems such as SITS, Moodle, Salesforce, or Microsoft Dynamics. Experience working More ❯

the institutes strategic goals. You will play a key role in the delivery of a multi-year digital transformation programme aimed at enhancing the customer experience, improving operational efficiency, and modernising the core IT systems. This is an exciting opportunity for a delivery-focused professional with excellent stakeholder … professional services, and external partners to support successful change adoption. Monitor and report on benefits realisation and post-implementation reviews. Person Specification Essential: Proven experience as a Programme Manager leading complex, cross-organisational change in a large institution, ideally within higher education. Deep understanding of university governance, academic processes …/executive level. Solid financial and resource management experience. Relevant qualifications: MSP, PRINCE2, Agile (Scrum, SAFe), or equivalent. Exceptional communication and interpersonal skills. Desirable: Experience with HE sector regulations (e.g., OfS, HESA, GDPR, TEF). Familiarity with systems such as SITS, Moodle, Salesforce, or Microsoft Dynamics. Experience working More ❯

in your region. Your focus will be on winning active new Business Rewards and Savings Accounts, taking responsibility for the end-to-end client experience - generating referrals, onboarding clients and delivering funded accounts. For additional lending requirements you will co-ordinate the introduction to our specialist Relationship Manager (RM … that our Partnerships Manager is experienced in B2B relationship management and account management, managing multiple stakeholders, creating revenue opportunities and reporting across their portfolio. Experience in enterprise sales is also beneficial. As a Partnerships Manager, you may also be involved in building relationships with other local partners such as … Pack with information about identifying and introducing clients to Allica. Supporting them with marketing materials and joint initiatives. Managing your portfolio and following our customer relationship management (CRM) process. Ensuring we capture, track and report on progress. Demonstrating quality, effectiveness and informed decision making. Actively managing your objectives and More ❯

Google. V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to support queries … leads. Expect to have You will coordinate with multiple internal teams: with Product and Engineering for bug resolution and product feedback, and with Sales, Customer Success, and Account Management to ensure that every V7 customer is set up for success. Nothing is more important to a young company … shift, so you'd be working the standard 9am-5pm UTC. Responding to V7's customers over email, chat, and calls. Troubleshooting and investigating customer-reported bugs. Reporting bugs to our Engineering Team and providing customer updates. Collecting and sharing user feedback with our Product Team. Collaborating with More ❯

Machine/Deep Learning to scale complex tasks that require human cognitive skills, ensuring Amazon's catalog is complete and accurate for a great customer experience. We value "Work Hard. Have Fun. Make History," fostering a culture of learning, mastery, multitasking, process improvement, and dedicated coding support. We challenge … ourselves daily to improve customer experience, product quality, and support systems, embracing challenges and working diligently to find root causes and solutions. Our team prioritizes work-life balance, believing it's about establishing a flow that energizes both personal and professional life. We support mentorship and career growth … across geographies and business units. Develop project plans, timelines, success metrics, and manage dependencies and risks. Drive data-driven decision making using analytics and customer insights. About the Team RBS supports Amazon's global retail growth through sourcing, defect resolution, and operational support, leveraging automation and Machine/Deep More ❯