1,501 to 1,525 of 1,815 Customer Experience Jobs in England

change documentation. Build strong relationships with suppliers, customers, and stakeholders. Ensure compliance with industry standards and ITIL processes. Contribute to systems development workstreams. 📚 Skills & Experience Needed Essential: Degree (or equivalent experience) in Computer Science, Engineering, Mathematics. 3+ years of domain experience (applications, data, infrastructure). Strong problem … . Independent working style with attention to detail. Desirable: Knowledge of Pay As You Go and Account‐Based Ticketing Understanding of contactless payment tech Experience with mobile technologies. Familiarity with cloud platforms (AWS, Azure, GCP). Experience of smartcard ticketing and broader smart payment technologies. 👉 In essence ...

change documentation. Build strong relationships with suppliers, customers, and stakeholders. Ensure compliance with industry standards and ITIL processes. Contribute to systems development workstreams. 📚 Skills & Experience Needed Essential: Degree (or equivalent experience) in Computer Science, Engineering, Mathematics. 3+ years of domain experience (applications, data, infrastructure). Strong problem … . Independent working style with attention to detail. Desirable: Knowledge of Pay As You Go and Account‐Based Ticketing Understanding of contactless payment tech Experience with mobile technologies. Familiarity with cloud platforms (AWS, Azure, GCP). Experience of smartcard ticketing and broader smart payment technologies. 👉 In essence ...

will modernise our technology, streamline our processes, and create a culture where every colleague can thrive. If youre passionate about shaping the future of customer service and want to make a lasting impact for millions of people, this is your chance to lead change at scale! Your Role This … rare opportunity to lead the reinvention of our Customer Contact Centre. Youll set the vision and deliver a future-ready strategy that brings together voice, digital, and self-service channels, all powered by customer insight and innovation! Youll design new ways of working, oversee the rollout of cutting ...

company is seeking an experienced Account Manager to support and grow its UK and European client base. If you're passionate about delivering exceptional customer experiences, thrive on building relationships, and have a knack for turning insights into action — this is the role for you. Join a tech-driven … advisor. Identify opportunities for growth and expansion within your accounts. Represent the company at client meetings and industry events. Be the voice of the customer internally — advocating for their needs and helping shape the roadmap. Maintain a high level of accuracy and professionalism in all client interactions and documentation. ...

plus package We are currently recruiting a Senior Backend Engineer to join a talented engineering team, building highly scalable backend services that power exceptional customer experiences. This is a role where your technical expertise will directly shape the future of retail and other new greenfield digital services. Experience you need to have: Extensive experience (7+yrs) within Python (ideally using Django ) A solid understanding of databases, OO design, data structures and SOLID principles Analytical mindset with a love for problem-solving and continuous improvement Experience with modern practices including code reviews, pair programming and Agile Strong ...

plus package We are currently recruiting a Senior Backend Engineer to join a talented engineering team, building highly scalable backend services that power exceptional customer experiences. This is a role where your technical expertise will directly shape the future of retail and other new greenfield digital services. Experience you need to have: Extensive experience (7+yrs) within Python (ideally using Django ) A solid understanding of databases, OO design, data structures and SOLID principles Analytical mindset with a love for problem-solving and continuous improvement Experience with modern practices including code reviews, pair programming and Agile Strong ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We’re seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

Content Platform (New Logo Acquisition) Remote position in the UK. About the Role We’re seeking a dynamic Enterprise Account Executive to lead new customer acquisition efforts for our AI-powered content and experience platform serving the media and digital publishing industries. This high-impact role focuses exclusively … Proven success in acquiring and closing large, complex enterprise accounts. Strong track record of exceeding quotas in competitive technology markets (CMS, DXP, or related CX platforms preferred). Exceptional communication, negotiation, and consultative selling skills. Experience managing multi-stakeholder, multi-threaded enterprise deals. Ability to collaborate effectively with cross ...

innovative culture Provide coaching, mentoring, and career development to team members Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: Proven experience as a senior technical leader in an Agile/Scrum environment Strong knowledge of Python and microservice architectures Experience building web applications, preferably … architectures; familiarity with LangGraph a plus Strong communication skills, able to explain technical problems clearly to varied audiences Excellent organisational and technical writing skills Experience working with remote and geographically distributed teams a plus Background in advertising/marketing tech a plus Acxiom is a customer intelligence company ...

innovative culture Provide coaching, mentoring, and career development to team members Have a results-driven personality, high enthusiasm, energy, and confidence Minimal Requirements: Proven experience as a senior technical leader in an Agile/Scrum environment Strong knowledge of Python and microservice architectures Experience building web applications, preferably … architectures; familiarity with LangGraph a plus Strong communication skills, able to explain technical problems clearly to varied audiences Excellent organisational and technical writing skills Experience working with remote and geographically distributed teams a plus Background in advertising/marketing tech a plus Acxiom is a customer intelligence company ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days … please bear this in mind when applying What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring ...

product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical … business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of APIs, microservices, and cloud infrastructure concepts. – Excellent stakeholder management and communication skills, with the confidence to challenge and influence at all levels. – Ideally, exposure to Government Digital Service ...

product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical … business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of APIs, microservices, and cloud infrastructure concepts. – Excellent stakeholder management and communication skills, with the confidence to challenge and influence at all levels. – Ideally, exposure to Government Digital Service ...

your design decisions will shape the product's future and be seen by thousands of users. You will join a team that puts user experience at the heart of everything we build and treats thoughtful design as essential to both customer success and product quality. You will … from concept to live product in weeks, not quarters, with direct visibility to leadership and the chance to set the tone for how users experience Zelt as we scale internationally. Few roles combine this level of ownership, creative freedom, speed of iteration and influence over both product ...

your design decisions will shape the product's future and be seen by thousands of users. You will join a team that puts user experience at the heart of everything we build and treats thoughtful design as essential to both customer success and product quality. You will … from concept to live product in weeks, not quarters, with direct visibility to leadership and the chance to set the tone for how users experience Zelt as we scale internationally. Few roles combine this level of ownership, creative freedom, speed of iteration and influence over both product ...

About the role As a Communications Platform Operations Specialist, you will be responsible for executing, optimising, and analysing CRM campaigns to strengthen customer engagement. In this role, you will play a key part in driving tier-one KPIs and positioning the client as a leading digital ecosystem platform. Tell … deliver dynamic, scalable campaigns with connected content tailored to individual user needs. Campaign Automation: Design and implement automated workflows and Canvas Journeys for customer segments, leveraging behavioural insights, lifecycle stages, and other criteria to ensure timely, relevant, and personalised delivery. Data Management: Collaborate with the audience and data teams ...