176 to 200 of 894 Customer Experience Jobs in England

cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensures long-term partnership success.**About the Role**The individual will lead and coordinate Workday’s efforts across all lines of business … around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment ...

work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Supporting a wide range of customers, delivering an exceptional customer experience Maintaining complete and up-to-date records of all current contracts and customer information Identifying and generating opportunities to drive revenue … business including white space opportunities, cross-sell and up-sell within designated accounts Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases Serve as the primary liaison for vendor relationships on behalf of assigned customers Support ...

About Kustomer Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency … Account Management with a technical SaaS product Solid industry and/or technical domain knowledge in two or more of the following: SaaS, CRM, CX/Support Software, or APIs Experience owning a book of business, including negotiating customer renewals and driving expansion revenue Effective communication and interpersonal ...

Espire Infolabs is hiring for Sales Directorrole for London, UK location, Job Role: Sales Director Software & Services (EMEA/Europe Focus) Location: London, UK Experience: 1012+ years Industry: IT Services/Software Solutions Job Summary: We are seeking a seasoned Sales Director with extensive experience in software … driving client satisfaction, and expanding business within existing clients . Exposure to the broader EMEA region is advantageous. The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain ...

powered engagement at scale. You will own sales across the portfolio of Genesys customers, shaping growth strategies and influencing C-level stakeholders on their CX and AI roadmaps. At Genesys, we are redefining how organisations connect with customers through empathy, innovation, and AI, and this role plays a critical part … accountability, and targeted hiring* Drive adoption of AI-led solutions across the customer base, positioning Genesys as a strategic partner in AI-powered CX transformation* Build and expand executive-level relationships, influencing customer strategy and aligning Genesys solutions to long-term business outcomes* Develop and execute account expansion ...

build a career and make a real impact on patient care. About the Role We have an exciting opportunity for a proactive and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and supporting Vision RT solutions …/Birmingham region. You will provide both remote and on-site technical support to customers, ensuring systems are operating effectively and delivering an exceptional customer experience. This role requires extensive travel throughout the assigned territory, with occasional support for other regions as required to provide business continuity and customer ...

sales activity and building a strong pipeline. Maintaining accurate forecasting and consistently achieving revenue targets. What we're looking for You'll probably have experience selling one or more of the following: Enterprise CRM platforms Customer Experience technology Data & Analytics solutions AI-enabled business applications Marketing Automation … Digital Transformation or Consulting Services You'll also bring: A proven background in enterprise B2B sales. Experience managing complex, consultative sales cycles. The ability to engage confidently with C-suite and senior stakeholders. Strong commercial acumen and a consultative approach. A track record of exceeding sales targets. Ideal backgrounds ...

Enterprise Information Architecture Closing Date 5 August 2026 We are looking for an experienced Enterprise Architect to lead the technology architecture across Asda's customer-facing digital estate, including Grocery Home Shopping, George.com, Customer platforms. This role is responsible for defining the technology strategy, target architectures and transformation … Home Shopping capabilities to the Ocado platform ecosystem. What You'll Love Define and own the technology strategy and architecture roadmap for eCommerce and Customer platforms. Provide architectural leadership for Asda's Grocery Home Shopping transformation and migration to the Ocado platform. Develop target-state, transition and integration architectures ...

identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.* Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.* Leverage data insights, customer intents, and adoption history to effectively prospect … share in the Enterprise sector.* Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.* Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.* Consistently develop ...

account as a business to increase market share and ensure profitability* Develop strategies to ensure Calix products and services are being utilized by the customer across their network to grow their business network access, customer premises, subscriber insights and applications* Provide market input on product development and price … strategies* Establish strong working relationships across all levels and all functions within the customer's organization* Collaborate with overlay sales resources to bring subject matter expertise, strategy, and support for customer engagements* Ability to build a strategic territory, business and account plan and execute against it**Qualifications:*** 15+ ...

Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader … electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts ...

Dr. Martens is seeking a Head of Global Customer Product to own the end‐to‐end customer experience across digital and retail channels. You will define the product strategy, shape a premium brand experience, and drive a global roadmap that balances consistency with local flexibility. Your … leadership will steer cross‐functional teams through discovery to loyalty, leveraging data, research and market feedback to prioritise improvements and deliver measurable customer value. #J-18808-Ljbffr ...

have an exciting opportunity for a senior leader to join our Customer Operations team. Reporting into the Head of Customer Operations, you will lead our Escalations Team, own our outsourced contact centre relationship, and play a pivotal role in advocating for our users across the business. This … patterns and systemic issues and working cross-functionally to resolve them Collaborating with Product, Engineering and other teams to deliver improvements to the user experience Monitoring escalation trends and using data to inform strategic decisions Contributing to the broader Customer Operations strategy and leadership team Skills ...

deliver workplace and IT solutions that help organisations work smarter and more efficiently. As part of HP Inc., we combine innovation, technology, and customer experience to shape the future of work. This role is based within our custom-built repair centre in Guernsey, where you will gain hands … experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments. You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology. What you will be doing: Supporting the setup, imaging, deployment, and repair ...

retailer to recruit a Technical SEO Manager . This is a fantastic opportunity to join a business investing heavily in its digital capabilities, online customer experience and technical infrastructure. Operating across multiple ecommerce brands and websites, this organisation is undertaking a significant digital transformation programme, making this … with Digital, Ecommerce, Development, UX, Content, Trading and external partners, you will ensure SEO is embedded into every stage of the digital roadmap, balancing customer experience with technical excellence. Key responsibilities include: Own and deliver the technical SEO strategy across multiple ecommerce websites. Lead SEO requirements throughout major ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

Senior Key Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality … sector. Helping some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. QSR, EPOS, Digital Signage, Cashless payment systems or exposure to similar technology will be beneficial. Role created due to growth, excellent long-term prospects within the business ...

About the role**At BT, we are undertaking one of the largest end-to-end transformations in our history, reimagining the processes, technologies and customer experiences that underpin our business.At the heart of this transformation is ServiceNow, BT Business's strategic workflow, automation and digital service platform. … ServiceNow Engineering Lead**, you will play a critical role in defining and leading the engineering strategy, architecture and platform evolution that enables simpler customer experiences, increased colleague productivity and more efficient service operations.This is a high-impact leadership role with responsibility for a global engineering organisation of more than ...

Head of Customer Support & Quality Assurance Datr is a bold new entrant redefining the dating landscape – a concierge-style platform that turns online matching into real-world experiences. While the first step looks familiar – users match through a sleek, AI-powered app – what happens next is where Datr stands … apart. Once two people connect, Datr removes the friction and awkwardness of early-stage dating: it finds mutual availability, books a restaurant or experience automatically, and handles payment and scheduling – all in-app. We call it the digital meet-cute: effortless, real, and refreshingly human. Behind the scenes, Datr ...

fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation … based in our London Westfield office# **WHAT YOU WILL DO*** Own the operational health of the website and app, ensuring a stable, high-performing customer experience through effective production support and governance.* Lead end-to-end incident, problem and defect management, coordinating cross-functional teams to resolve production ...

hybrid, with occasional travel required to programme locations as needed. Role Purpose Lead architecture for an omni-channel order management transformation programme, improving customer experience, fulfilment efficiency, and operational capability. Key Responsibilities Lead architecture activities across an order management transformation programme. Define current-state and target-state architecture. … Shape future order management capabilities and how they integrate across: Digital commerce Supply chain Fulfilment Inventory Customer experience platforms Support discovery, procurement, RFI/RFP processes, and technology selection. Assess order management solutions and provide recommendations. Define technical evaluation criteria for vendor selection. Support simplification and modernisation ...

work and the way they serve their customers. We help unlock value through a start‐up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem‐solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients ...

this role, you will help bring the American Golf brand to life across our digital channels, creating engaging, high-quality creative that enhances customer experience and supports commercial performance. Working closely with the Design Lead and key stakeholders across the business, you will create campaign assets, promotional content … five core values, which shape how we work and what we expect from each other: Passion – Creating an environment where creativity, innovation, and customer experience can thrive. Respect – Building strong, collaborative relationships across all teams. Integrity – Acting with honesty, transparency, and accountability in everything we do. Drive – Continuously ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … enhancements. This is a high-impact role where you'll partner with Product, Engineering and Delivery teams to design smart, scalable solutions that elevate customer experience, boost performance and simplify our tech estate. You'll bring big-picture thinking, make commercially savvy decisions, and help build a culture ...

client is looking for a hands-on Technical Helpdesk Supervisor to lead a small support team while remaining actively involved in solving technical customer issues. This is a great opportunity for an experienced Technical Support professional who enjoys a mix of people leadership and technical troubleshooting. Managing a team … network-related incidents. Diagnose issues across hardware and software platforms, working towards effective and long-term solutions. Support the development of internal documentation and customer-facing help centre articles. Customer Experience & Improvement Ensure customers receive fast, accurate and empathetic support. Work closely with Product, Engineering and Sales ...