176 to 200 of 842 Customer Experience Jobs in England

the future of electric vehicle charging solutions? • Do you possess a knack for troubleshooting complex technical issues across multiple disciplines? • Do you have technical experience with commercial B2B EV software and/or hardware solutions for fleets? Remuneration: £45,000 -£60,000 + benefits BetterFleet is seeking a dynamic … As a fast-growing technology company that provides innovative SaaS solutions, they engage with the market to ensure they have a laser focus on customer value creation and extensibility. Following their recent first close of a US$10 million funding round, they continue to grow and innovate in this … Honest communication internally and externally. Transformative: Pioneering industry transformation. Empathetic: Understanding and valuing our customers and team. The Role Reports to: Global General Manager - Customer Success The purpose of the Customer Success Manager is to lead the deployment of BetterFleet’s charge management system (CMS) at various customer more »

and requests, systems and applications administration, configuration and access management carried out in accordance to the agreed levels of services and providing a good customer experience in accordance with the departmental guidelines and policies. Key systems and applications relate to Clinical Information Systems such as Electronic Patient Record … Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Job … literacy and IT skills Evidence of on-going personal development Desirable Evidence of technical training on Acute and/or Community Electronic Patient Records EXPERIENCE Essential Previous experience working with Clinical Systems in a Healthcare organisation Previous experience of working in a Customer Service environment and more »

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionThis is an excellent opportunity for a seasoned technology and … proven success in building and leading technology teams for technology services companies, with a focus on growing Digital Engineering Services. You will have extensive experience working in matrixed environments including interfacing with Industry and Regional delivery teams while also have experience in leading, solutioning and helping to deliver more »

so homeworking, working at the HQ Experience as Transition Manager Experience in delivering large & medium sized projects or programs involving enterprise applications, CX/CRM programs Strong experience in Agile way of working and Salesforce skills Should be well versed with Salesforce Transition Projects and discussion the … Clients Domain Specialization in front office or enterprise apps in Telecom, BFSI, Automotive is an added advantage Experience in managing external and internal Stakeholders Experience in preparing management reports, weekly and monthly status reports and presenting to customer Experience in work planning, estimating/budgeting, productivity … and management, resource planning, risk assessment, expectation management, scope and issue management Ability to work with different levels of management throughout an organization, excellent customer focus Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, Analytical & problem solving skill. more »

dedicated and detail-oriented individual for an exciting opportunity as a Data Administrator. This role is integral to maintaining high-quality data within our customer relationship management systems, contributing to the delivery of top-notch customer experience services. The position is based in Burgess Hill, UK, and … medium complexity to ensure and maintain data quality and integrity. - Direct third-party inquiries to our suppliers promptly and record all interactions within our customer relations management system. - Escalate any complex issues to more senior team members and appropriate committees. - Correct system issues and discrepancies to maintain data quality. … feedback on administrative procedures and processes to support continuous improvements. - Perform your role and associated service activities professionally, aligning outcomes with appropriate and relevant customer measures. Key Skills and Requirements: - Experience with Customer/Supplier communications, both written and verbal. - Previous experience in a data administration more »

Job summary The Staff Experience team area pleased to welcome applications for the role of Staff Experience Administrator. The role is permanent, full-time, with flexible working as an option and can be a hybrid of on site and remote working. The Staff Experience team are seeking … an outstanding candidate, to join our exceptional team to provide project support for the delivery and implementation of our many Staff Experience projects/initiatives. The successful candidate will have regular contact with staff across all our sites and will be involved in the delivery of projects such as … Excellence Awards, Long Service Awards, Staff Lottery, Credit Union, Staff Benefits, the Be Well wellbeing programme, NHS staff surveys, Wellbeing champions and other staff experience initiatives. Regardless of whether your background is in healthcare, the wider public or the private sector, you will be experienced in supporting the delivery more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely … with the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or … experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be the more »

Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely … with the development team Experience in customer service in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. A bonus would be that they have worked in the social care sector. Some technical training … or experience would be an advantage. Inputting new customers details onto our accounting system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customer service and assist customers with their queries. Who would be more »

implement a regional marketing strategyDevelop and lead the formulation and execution of marketing plans and strategies across the EMEA regionImplement and supervise effective and customer-led marketing plans in service to sales goals mobilizing Field Marketing teams and various marketing functions in region to activate these plans by working … ABM strategies in all regional markets by formulating and implementing comprehensive ABM strategies aligned with business objectives to engage and nurture accounts throughout the customer journey - both net new acquisition and expansionDrive consistency in messaging in EMEA, aligned with global messaging, by applying corporate communications, brand and contentCreate and … and measuring business-aligned performance targets particularly revenue and pipeline generation goalsEnsure effective rollout of global programs to achieve scale and enhance the global customer experience across very country in the regionFoster an innovative and collaborative cultureDrive efficient and at-scale relationships: Run external agencies and relationships with more »

our digital transformation journey, were looking for someone to be at the forefront of client support, resolving issues promptly and diligently and improving the experience for everyone. As the Support Desk Representative, youll be passionate about people and have a natural flair for guiding clients towards solutions when they … at the heart of all that we do. Outcomes of the Role Respond to client and colleague requests for assistance, guiding them with process, experience and system queries Assist end-users by directing them to available supporting material or information to improve their experience and ability to self … serve in the future Triage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required Ensure all issues are resolved through effective issue recording, tracking and more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … team of highly talented mobile engineers to build and deliver the mobile roadmap Work with mobile product development closely to understand the product and customer needs; and enable the product and customer vision for the company Contribute to advance the mobile platform to improve developer efficiency Responsible for … engineering teams. Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases Qualifications: 8+ years of experience in software industry building customer facing products with high performance, availability, and high scalability. Mobile app development and/or leading mobile development more »

and development like no other, we want your help to drive success in our stores.This role is responsible for providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience. Why Choose Us - Benefits for Assistant Manager Attractive salary. … stores through the UK and Europe. We are a company that focuses on achieving the best results possible,providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience.As well as an impressive in-house design team, we offer … a huge range of high-quality, competitively priced designer bridalwear in a warm, friendly environment. Its an experience our customers tell us they love and one were proud to offer. What You Will Do as Assistant Manager The Assistant Manager is responsible for deputising for the Store Manager in more »

analytical and resourceful Finance Manager to join the Finance Strategy & Expansion team to externalise the freight business, designing and delivering a world class freight experience for our customers. We are continuously innovating on behalf of Amazon customers to deliver larger selection quicker and at lower prices. In this role … you will drive profitability and customer experience by directly influencing the development, planning, and execution of our transportation network (https://youtu.be/en5YqrtBGvY). The role will require quickly learning operations to grasp the big picture in order to develop financial metrics. As part of this … changing environment. You are able to process complex and, at times, ambiguous data, identifying and addressing key risks and helping operations to develop efficient customer centric solutions. You thrive in an ambiguous environment and are comfortable to educate your business partners to succeed in this space. To succeed, you more »

internal teams to ensure seamless renewal processes, strategic pricing decisions, and successful contract renewals. To be successful in this role, you will need proven experience in sales and commercial TPI negotiations, extensive knowledge and experience of the UK I&C markets, flexible contracts. You will have excellent communication … skills, keen attention to detail, and an analytical mindset. You will also have familiarity with energy supplier operations, customer needs, flexible power supply products, risk management, third-party intermediary market, and tender processes. If this role sounds like a good fit, apply today!Key responsibilities:Manage key accounts with … deal acceptance.Develop pricing and deal structures to optimise propositions and drive growth.Achieve targeted financial growth through retention, upsell, and new sales.Ensure high levels of customer experience and satisfaction.Stay updated on market trends and changes in the energy industry, driving innovation to enhance the customer offering and acting more »

Role : Digital Copywriter Job Type: Permanent Location: Peterborough (Hybrid) Ready to utilise your knowledge and experience in creating high-quality UX and functional copy? Are you looking for an exciting opportunity to work closely with UX, design and tech teams to improve the content creation and delivery process? Make … Proofread existing copy, paying particular attention to consistency and brand tone of voice. Develop outstanding and high-quality content to support superior and personalised customer solutions, enhance user engagement and retention, as well as improve the promotion of digital solutions in the most efficient way. Take ownership, manage, and … the clients, stakeholders, and team. Sub-edit content written by colleagues and stakeholders. Apply the right tone of voice, house style, content strategy, and customer experience principles and best practice. Accept and provide constructive feedback while understanding the constraints of the business making sure the content meets the more »

Order Processing, Entry Level Full Time Permanent Salary : Competitive plus bonus Location: Wigan The Vacancy We have a fantastic opportunity for an organised and customer-focused individual to join our Sales Order Processing & Invoicing (SOP) team. In this role, you'll play a crucial part in ensuring our customers … flexible, can-do attitude and strong teamwork across the board. Being part of the SOP team opens doors to various career paths within Finance, Customer Support, Professional Services, and Sales. What will you be doing? As a SOP & Invoicing Associate, your day-to-day responsibilities will include: · Providing first … internal departments via phone, email, and our service desk system · Collaborating with teams to meet and maintain structured KPIs/SLAs · Delivering top-notch customer service to ensure a positive customer experience · Addressing order-related queries, invoicing issues, and processing refunds · Ensuring all daily/weekly/ more »

interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. Key Accountabilities/Responsibilities : Develop new and improve existing models of customer behaviour … under the direction of the data manager within the team. Be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models. Contribute to develop new and improve existing segmentations that can used in marketing activity and across the business … and describe customers. Deploy models into production so they can be consumed by other analytical teams across the business. Deliver complex descriptive and predictive customer behavioural analytics. Bring external thinking to the Company by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast more »

with the Business Analysts and Solution Architects to understand the business requirements and processes. Configure the Sapio products to meet time, budget, quality and customer success criteria. Train customers on the configuration and use of the Sapio Sciences products. Support customers in the subsequent implementation of the configuration. Support … customer deliverables as defined by the SA/BA in the subsequent implementation of the configuration. Provide help on support portal to address customer's questions and issues on a rotating basis. Follow Sapio Sciences agile deployment methodology. Document customer feedback and ensure issues are addressed to … provide the best customer experience and ultimate success of the project. Meticulously manage all AE related deployment services documentation. Required Skills & Abilities: Strong programming skills with detailed knowledge of Python. Strong analytical, problem solving and fact-finding skills. Proven organizational skills, with the ability to deliver agreed workload more »

1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs … you will have the potential to grow your career through this exciting journey. 2. Product & Technological Value Delivery •Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven … partner. •Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for more »

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … ones. There is wide variety of ways to get involved depending on your interests - from making Alloy Studio intuitive and improving user/developer experience, through making data modelling process seamless, providing connections to new types of databases, improving modelling language itself or optimising query execution time. You'll … complex software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You’ll have: 5+ years of relevant work experience in a team-focused environment A Bachelor or Master degree in a computational field (Computer Science, Applied Mathematics, Engineering, or in a related quantitative more »

Zachary Daniels is recruiting a new Area Manager for a rapidly expanding technology retailer who will have the opportunity to deliver a world-class experience to customers and drive an established team to perform consistently. This role is ideal for a strong performance manager, someone with an established record … performances from your teams on a consistent basis! Ideally, we are seeking candidates from one to one service retailers and assisted sales to drive experience and fantastic results. We are delighted to be recruiting for one of largest and most exciting technology retailers in the UK market. With a … pace is essential! Our client is looking for an experienced Cluster Manager or Multisite Manager who has excellent leadership skills and has had extensive experience in developing and coaching colleagues to deliver a unique customer journey, that leaves the customer with a lasting impression. We want a more »

overseeing the development and improvement of company products. They will be technically competent, having ability to apply knowledge of industry regulation/legislation, understand customer experience and needs, creating solution orientated products. They will monitor and advise on market/competitor pricing structures, and determine future opportunities for … Responsibilities - Creating and enhancing products that fill a niche in the market or allow their clients to remain competitive Researching of legislation, industry codes, customer experiences and demands Consulting market research materials and sales data to ensure that products are viable and competitive Improving customer experiences through solution … as support externally with technical support ownership Engage supplier base and identify synergies across their product range and technical capabilities for efficiency Relevant Skill & Experience - Proven experience in product development and project management in Electro Mechanical fields. Lift specific experience has added benefit Strong analytical and problem more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … planning, briefing and building Email & SMS communications to our US Database with the goal of maximising repeat purchase and lifetime value. Essential Skills Proven Experience running Trade and Ecom within the US Market Comfortable analysing data to drive actions Experience working in a fast paced environment Ability to more »

will be helping to support the implementation of a New Survey Platform, and to develop and support the reporting process across Europe for their Customer Service Operations. Hybrid role - 3 days in the Office, 2 days working from home Key duties include: Managing the day to day operations of … Qualtrics XM platform surveys and feedback. Scripting questionnaires including skip logic dashboard development and data collection. Customer Experience data analysis insights. Data interpretation and storytelling leveraging analytics on the Qualtrics platform. Providing 1st line of support for customer service requests, and creating tickets for 2nd line support … if required. Skills & experience: Essential - Experience with one or more SaaS survey platform experience technology (Qualtrics or Medallia.) Ability to configure the Qualtrics platform. Ability to support Customers with in-depth Qualtrics platform knowledge. Hours of work: 37.5 hour week - can be worked flexibly within the hours more »

Description We are looking for a MI Analyst to join the Customer Services MI Team who will be responsible for delivering management information and insight to support our departmental and company objectives. This role reports into the Insight Team Manager within the Customer Services Division. The successful individual … variety of regular Business as usual reporting. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Provide on-going analysis and visualisations for key stakeholders. Manage priority lists and working to deadlines. Using visualisation software … decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. Ideally you will have experience in using customer & operational data to drive recommendations that deliver commercial and operational gains. Including manipulating large data-sets, using different programming tools more »