176 to 200 of 520 Customer Experience Jobs in England

Love tech? Thrive on helping customers win? Enjoy hitting targets while solving real problems? This could be your next move. As a Customer Success Technical Advisor , you’ll be the go-to expert for customers needing support with hosting, email, and related products. You’ll combine sharp technical troubleshooting … service and strong results go hand in hand. What you’ll be doing: Delivering expert technical support across hosting, email, and related products Resolving customer queries quickly and confidently via phone and ticketing systems Guiding customers through setup, configuration, features, and best practices Helping customers optimise their product setup ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

ready to lead the transformation of customer experience by building a single customer view and unlocking the full power of Salesforce Automotive Cloud CRM Platform? Hendy Group has an exciting opportunityin our Marketing Teamfora CRM Manager. This position is fully on-siteand open to candidates locatedanywhere within … South Coast. The Opportunity: TheCRM Manager leads the implementation, optimisation, and management of Hendy Groups Salesforce Automotive Cloud platform to create a single customer view. They develop automated lifecycle journeys, advanced segmentation, and targeted campaigns in collaboration with Group and Regional Marketing teams, supported by strong data quality. ...

sales team, responsible for driving revenue growth and market share within your assigned territory. You will develop and execute strategic sales plans, build strong customer relationships, and leverage Viavi's innovative solutions to meet the evolving needs of our clients in the telecommunications and networking industries. Duties & Responsibilities: * Develop … lead generation to proposal development, negotiation, and closing deals. * Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at customer accounts. * Conduct in-depth customer needs analysis and effectively position Viavi's products and services as solutions to their challenges. * Collaborate closely with internal ...

Unity. Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery. Skills & Experience Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart). Workshop facilitation. Strong stakeholder engagement skills, with the ability to navigate … complex matrix environments. Delivery-focused mindset with experience in transformation programmes. Comfortable working in ambiguous and evolving environments. Experience in automotive, digital, or customer experience domains is a plus. Qualifying Questions (All must be TRUE to progress): 1. End-to-End Process Mapping I have personally ...

front-end fundamentals, with a solid understanding of SEO and accessibility standards. A high level of attention to detail, strong problem-solving skills, and experience contributing to or managing Design Systems will be highly valued. Experience within B2B or trade-focused environments would be advantageous. Key Responsibilities Website … Design & User Experience Collaborate with internal stakeholders to understand business goals, user requirements, and brand standards. Lead UX/UI improvements to enhance customer experience, usability, and conversion performance. Design and implement website layouts aligned with brand guidelines. Design, Prototyping & Visual Assets Produce wireframes, page layouts ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering ...

been completed and proactively seek new knowledge from other departments through open dialogue. Using trained knowledge provide product and application advice to all customer groups or pass on to suitable technical support in good time, ensuring customer service follow up communication. Ensure customer relationship knowledge is shared … external teams. Attendance to trade shows, corporate events, displays and meetings as and when required. Identify improvements that can be implemented to enhance the customer experience, the supplier experience and the profitability of the business. Responsible for ensuring SPA agreements are adhered to and associated account managers ...

Sales Executive/Business Development Executive EV Leasing Scheme Do you have experience working in car sales or automotive contract hire/car leasing and want to work in the fast-growing Electric Vehicle/EV Leasing space? Join EZOO as an EV Leasing Sales Executive and help drive … future of electric vehicle leasing through innovative salary sacrifice schemes, subscription and leasing solutions while delivering outstanding customer service and achieving revenue targets. If you ve also worked in the following roles, we d also like to hear from you: Sales Consultant, Sales Representative, Account Manager, Inside Sales Executive ...

Hybrid, 3 days office, parking onsite) About the Role: As the Support Manager for eCommerce & B2C, you will lead day-to-day customer support operations with primary focus on consumer channels and digital commerce platforms. You will manage frontline customer relationships, oversee support team delivery across multiple digital … touchpoints, ensure service excellence, and operationally support eCommerce platforms managed by the Head of Commercial Projects. This is an operational role focused on digital customer experience, team leadership, and driving online customer satisfaction, with supplementary B2B account support. To be successful in this role you will ideally ...

driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight to deliver advanced technical solutions Manage Team Leader, providing oversight of 1st/… Line Teams Oversee and enhance customer experience by proactively addressing client needs Design and optimise workflows using industry standards and stakeholder input for operational excellence Ensure SLA compliance, lead governance, and implement corrective actions as needed Coordinate NOC processes including escalation, event monitoring, and incident response to maintain ...

Technical Support Director Telford Permanent Up to circa £75,000 per annum (experience dependant) + Bonus + Car + other perks Are you a hands-on engineering leader ready to make a real impact? This established and globally recognised engineering business is seeking a dynamic Technical Support Director … take full ownership of customer-facing technical functions, with a strong emphasis on strengthening After-sales and Service Support . This critical, high-impact role offers the opportunity to enhance customer experience, elevate operational performance, and lead teams at the heart of product commissioning, service and lifecycle ...

other UK locations CL7 Song Data & AI Role Overview As a Data Strategy Manager , you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern … Customer & Marketing data platforms across complex organisations.-centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations. Key Responsibilities Lead enterprise Data Strategies across Marketing, Sales ...

delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly … Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations ...

delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly … Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations ...

delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly … Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations ...

performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team, enabling … them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes. ...

ensure data accuracy. Prepare sales documentation, including contracts, deal packs, and quotes. Create and distribute KPI reports regarding sales targets and pipelines. Handle customer queries regarding services and orders. Coordinate with internal departments to process sales orders. Organise sales materials and ensure compliance with internal procedures. SKILLS AND EXPERIENCE REQUIRED Previous experience in sales administration who is a strong team player Strong skills in Microsoft Office (Excel, Word, PowerPoint). Experience using CRM systems. Excellent written and verbal communication. Strong organisational skills and high attention to detail. Ability to multitask and prioritize workload effectively. We value ...

adoption activities to embed new services into BAU. Lead service-level change impact assessments and contribute to roadmap planning and phased implementation. Key Experience Proven experience designing and implementing end-to-end services within complex, global organisations. Strong background in service design, customer experience, and multi … channel process optimisation. Expertise in human-centred design methodologies, including user research, journey mapping, prototyping, and usability testing. Demonstrated experience developing service blueprints, personas, and interaction models. Ability to translate strategic objectives into actionable service designs within operating model constraints. Experience proposing and implementing alternative service delivery models ...

join a leading financial services organisation on a six-month contract. This is a key role driving the delivery of innovative, compliant and customer-centric foreign exchange and payments solutions across a complex technology transformation programme. You will work with multi-country, cross-functional teams, including Technology, Legal, Product … Compliance, Operations and Business, to define, prioritise and deliver new features that enhance customer experience, optimise transaction flows and align with evolving market standards and regulatory expectations. Key Responsibilities: Lead end to end delivery of FX and Payments initiatives from concept through to implementation Define and prioritise product ...

experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service and Support Lead, you will: Lead, motivate and develop a team of technical … lifecycle processes Ensure compliance with governance, security and audit requirements Contribute to digital strategy delivery, identifying opportunities for efficiencies and service enhancement Key Skills & Experience Proven experience leading ICT service/support or service desk teams Strong people management skills, including performance management and staff development Solid understanding ...

robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel … working with some of our leading customers providing a first class support experience. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. This role goes beyond answering calls and logging tickets — it’s about ...