226 to 250 of 520 Customer Experience Jobs in England

Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the region and therefore the ability to manage and inspire your team to deliver exemplary 1st line support services is key. … While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could ...

take ownership of a complex portfolio of change initiatives aimed at streamlining processes, improving digital access, reducing duplication, and delivering measurable efficiency and user experience improvements. Key Responsibilities Lead the end-to-end delivery of a large-scale service simplification programme Define and drive the strategic roadmap for service … risk management frameworks Engage senior stakeholders and executive leadership to secure buy-in and progress Identify and implement opportunities to improve efficiency and customer experience About You Proven track record delivering complex transformation programmes at Director level Strong experience simplifying services, operating models, or customer journeys ...

ensure data accuracy. Prepare sales documentation, including contracts, deal packs, and quotes. Create and distribute KPI reports regarding sales targets and pipelines. Handle customer queries regarding services and orders. Coordinate with internal departments to process sales orders. Organise sales materials and ensure compliance with internal procedures. SKILLS AND EXPERIENCE REQUIRED A strong team player with previous experience in sales administration in a fast paced industry. Strong skills in Microsoft Office (Excel, Word, PowerPoint). Experience using CRM systems. Excellent written and verbal communication. Strong organisational skills and high attention to detail. Ability to multitask and prioritize ...

personality of the candidate are more important than formal qualifications or direct industry experience. Our client does not expect applicants to have prior experience within the retail tagging or RFID sector; in fact, coming from outside the industry may be viewed positively. They are looking for individuals with strong … problem-solving ability, a practical mindset, and excellent customer-facing skills who are eager to learn and develop. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. They are seeking to recruit 3 technicians, ideally located within the following ...

Customer Success Manager £50,000 Basic + OTC | SaaS Manchester - Hybrid Join a fast-growing SaaS company as their Customer Success Manager, you’ll be the trusted advisor for your customers, helping them unlock the full potential of this innovative platform. From seamless onboarding to driving adoption, coaching … this role is all about building strong partnerships. It's about more than support—it's about fostering growth, identifying opportunities, and delivering exceptional customer experiences. Key Responsibilities Customer Success & Account Management Build and maintain strong, long-term relationships with customers, ensuring they receive an outstanding experience ...

connectivity solutions, dedicated to empowering businesses with innovative technology. By delivering scalable, efficient, and forward-thinking IoT services, they help organisations enhance operations, improve customer experience, and unlock new revenue streams. As part of their ongoing expansion, they are looking to recruit a skilled and motivated Business Development … appointments for the sales teams. To identify new VAR (Value Added Reseller) opportunities. The role is predominantly a new business sales role, finding new customer opportunities and lead generation through cold calling and other outbound sales activity. To pass on leads to other sales colleagues as appropriate Following ...

Company This is your chance to join a thriving, fast-growing team where your technical skills are truly valued. The business continues to experience strong growth and consistently delivering outstanding results, providing a dynamic environment with opportunities to learn, develop, and make a real impact. High-performing individuals … existing high-quality products and new product development. You will play a vital role in the development of software applications to enhance the customer experience. The role covers data-acquisition application development for both new and existing applications covering a multitude of engineering disciplines working closely with various departments ...

looking to appoint a Regional Business Development Manager/Account Manager . This role offers a genuine opportunity to build meaningful customer relationships in a sector where face-to-face engagement has historically been limited, with strong support from an established brand and operational infrastructure. The Opportunity This … balanced, field-based sales role , with an even split between developing existing customer accounts and winning new business within your region. You will take ownership of an established portfolio while also proactively identifying and converting new customers, using a consultative, service-led approach. The focus is firmly on long ...

organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported … values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience ...

range of clients. Our products help organisations improve their data so they can serve their customers better. Role You'll join our Customer Success team, who make sure our clients are happy, supported, and get value from working with us. The team focuses on retaining our existing client base … business opportunities. In simple terms, they build strong connections, give great service, and help clients love working with Experian. Day-to-day, as a Customer Success Apprentice, you will: Work towards your retention and renewal targets, making sure clients are happy and stay on track with their contracts. Build ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

Must be able to work alone and unsupervised, using initiative when necessary. A continuous improvement mentality to see and call out areas to improve customer experience contributes to the creation and maintenance of knowledge-based articles and documentation for common issues. Previous experience of a Tech …/Walk-up Support service; experience of handling incidents & requests; Microsoft Windows technical support experience; good knowledge of Windows 10/11 and MS Office Suite. Competent in using and supporting Microsoft Teams; Able to support mobile technologies like Apple and Android. Familiar with building, configuring, and troubleshooting ...

client, a fintech business in the banking sector, is currently seeking a Customer Support Specialist to join their dynamic team. The role focuses on providing outstanding support to users while overseeing the daily operations of multiple kiosk locations. This position plays a crucial role in ensuring operational efficiency … upholding high standards for customer experience in line with the business's commitment to community well-being and innovation. Key Responsibilities: Serve as the primary contact for customer enquiries by phone, email, chat, or in-person. Assist users with onboarding, account setup, and transaction-related questions. Troubleshoot ...

driven, microservices). Compliance & Security: Ensure all in-store payment flows adhere to strict security standards, including PCI-DSS, EMV, and SCA (Strong Customer Authentication). Stakeholder Engagement: Act as a trusted advisor to senior business leaders, leading workshops to translate business requirements into technical blueprints. Performance Optimization: Ensure … high availability, low latency, and resilience in payment processing to maximize transaction success rates and improve customer experience. Project Leadership: Provide technical governance from design through testing, deployment, and go-live. Experience: 5 20+ years of experience in the payments industry, with a strong background in software ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

leading off-price retailer. Job Description: The Digital Product Manager is responsible for defining the requirements and scope of digital epics and features (customer and business facing), as well as ensuring final delivered products meet the needs of the customer and the business. Through collaboration with business … Partners with business stakeholders to prioritise the development roadmap and backlog Responsible for d efin ing requirements and scope of individual Epics (customer and business facing) , in collaboration with business stakeholders and IT Product manager Responsible for creating well rounded, data driven business cases for Epics/features Collaborates ...

high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our operations efforts and shaping how customers experience our platform. This hybrid role combines technical expertise , client-facing problem-solving , and product integration , with plenty of room to grow and shape … flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with our Post-Operations team throughout the customer journey Develop a deep understanding of our customer use cases , flows of funds, and business objectives to add value effectively. Ensure an excellent ...

product lifecycle. This is a high-visibility role where you won't just manage a roadmap—you will be the guardian of the customer experience. You will bring structure and discipline to a growing payments environment, ensuring that every feature not only works flawlessly but looks and feels exceptional … Ownership & UX: Take full ownership of the product journey. You will lead UX testing and research to ensure the interface is intuitive and the customer experience is seamless. The "Eyes & Ears" of Engineering: Act as the vital bridge between stakeholders and developers. You will translate high-level vision ...

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focused sales role, this is required due to the nature ...

Must be able to work alone and unsupervised, using initiative when necessary A continuous improvement mentality to see and call out areas to improve customer experience Contribute to the creation and maintenance of knowledge base articles and documentation for common issues. Previous experience on a Tech …/Walk-up Support service Experience in handling incidents and requests and updating ITSM tools with progress/resolution. Microsoft Windows technical support experience Good knowledge of Windows 10/11 and MS Office Suite Competent in using and supporting Microsoft Teams and Skype Able to support mobile ...

organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported … values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience ...

eCommerce brand looking to add a Product Owner to their digital team. This is a great opportunity for someone with a passion for user experience and data-driven decision making who's ready to take ownership of key features across their platform. The Role: - Manage and prioritise the product … business goals into clear user stories and sprint deliverables. - Work closely with design, data, and engineering teams to launch new features. - Use analytics and customer insights to inform product improvements. - Keep up with eCommerce and customer experience trends. Requirements: - 2-4 years' experience in product, digital ...

Interim Delivery Lead — Customer Journeys, Website & AI Public sector | Digital & People Services Contract: 6-month Fixed-Term (Full-time) Location: Hybrid — Haywards Heath (1–2 days on site) We are accelerating delivery across customer experience, digital platforms, and responsible AI. We’re looking for an Interim Delivery … Lead to bring pace, clarity, and confidence across three priority areas: Customer Journey redesign (including residents who are digitally excluded) Website redesign on LocalGov Drupal Pragmatic AI pilots with strong governance and human oversight This role is about outcomes, standards, and sustainable delivery — not technology for its own sake. ...

Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the strategic IT Business Partner … Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional ...

Direct-to-Consumer (D2C) Technology landscape across Retail & Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology & Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the strategic IT Business Partner … Retail & eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail & Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors & coordinating with international IT teams. Driving Digital Transformation & Continuous Improvement initiatives. Technology & Functional ...