276 to 300 of 636 Customer Experience Jobs in England

small but highly capable UK team and a strong technical hub offshore, they partner closely with brands to solve complex data, activation, and customer experience challenges. The Role * Lead and deliver MarTech solution design across CDPs, CRMs, and AdTech tools. * Provide consultative guidance to clients, helping them solve … refinement of packaged MarTech solutions for vendor partners. * Manage a blend of strategic and technical project work across multiple clients. Your Skills and Experience * Strong commercial experience across CDP platforms, ideally Tealium or Adobe. * Exposure to CRM tools such as Braze or Salesforce. * Confident understanding of how data ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

management. You will aid company growth and utilise your knowledge to shape workflows and processes. Project Management and Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order … basis, evaluating progress/quality, managing issue resolution, and leading activities required to maintain and complete all project documentation. You Have These: Knowledge and Experience Experience and knowledge in Project Management and Service Delivery for either Telecommunications or Sports Broadcast environments. Expert in Office 365 or G-Suite ...

client's usage of Meta advertising solutions. Escalate potential bugs to the product and engineering teams and drive resolution. Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met. Identify opportunities to optimize and automate workflows and support processes. … Skills 2 Years+ in the Digital Advertising and/or Technology industries. Experience with troubleshooting and ticket escalation. Experience translating technical concepts and solutions to non-technical audiences. Experience of using advertising technologies such as pixels, ad servers, auctions and delivery. Experience working with web technologies ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 6 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

delivery. You’ll leverage integrations, APIs, and partner ecosystems to create seamless, scalable products . What you’ll do as a Product Manager: Proven experience in a Product role within fast-paced, delivery-focused environments A strong track record of delivering measurable commercial outcomes, not just shipping features … fluency, you actively use AI tools in your day-to-day work and have experience building or prototyping with LLMs or similar technologies Highly data-driven with strong commercial awareness; able to link product decisions to tangible business impact Experience optimising and scaling live products, not just launching ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved … standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners ...

agents across the UK. Were proud of our reputation for excellent service, reliable products, and long-standing client relationships. Now, were looking for a Customer Services Team Software Support Advisor to join our friendly team and help us continue delivering great customer experiences. The Role This role sits … within our Customer Services Team, helping clients use our property management software effectively in their day to day work. You will speak with customers by phone and email, answer questions, guide them through the software, and help resolve queries. Much of the role involves listening to customers, understanding their ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position … ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your ...

bringing front-end builds into production? Do you like working at pace, solving problems, and seeing the real impact of your work on user experience and performance? If so, this could be a strong next step. The Opportunity We are recruiting for a Front-End Developer to join … existing functionality Supporting ongoing improvements across ecommerce and digital platforms What we are looking for Strong front-end development skills (HTML, CSS, JavaScript) Proven experience translating designs into high-quality front-end builds Experience working within a .NET/MVC environment (or similar templating frameworks) Good understanding ...

Technical Program Manager – GenAI Safety & Experience 📍 Contract (12–24 months) | 💰 £52.49/hour | 🌍 London Hybrid 2 or 3 days office 🌟 Why This Role is Exciting We’re redefining the future of customer support using Generative AI — moving from traditional operations to AI-native, real-time experiences at global … where you come in. This is not just another TPM/Product role — 👉 You’ll help build the safety backbone of AI-powered customer experiences used by millions worldwide. 🎯 Your Mission Design and scale safe, intelligent, and human-aware AI systems that: Detect risk in real time Handle sensitive ...

pipeline of potential customers Manage the full sales process from lead generation to closing deals Develop and maintain long-term relationships with customers Understand customer requirements and present tailored vehicle solutions Promote current campaigns and achieve sales targets Maintain accurate and up-to-date customer records Prepare … manage sales contracts with accuracy Deliver professional vehicle handovers and ensure customer satisfaction Collaborate with internal departments to deliver a seamless customer experience About You Proven sales experience (automotive or transferable sales backgrounds considered) Strong prospecting and lead generation skills Resilient and motivated, with the ability ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas this ...

each region. About Alchemy Alchemy is a specialist insurance technology consultancy and global centre of excellence, partnering with leading insurers to modernise systems, enhance customer experience, and deliver next-generation insurance talent Now part of NTT DATA, Alchemy is entering an exciting phase of international growth across … studies, and thought leadership aligned to regional market trends. Contribute to internal enablement by sharing market intelligence, competitor insights, and Guidewire roadmap updates. Skills & Experience Required Extensive experience in sales, business development, or alliance management within the insurance technology or systems integration space. Proven success selling Guidewire ...

each region. About Alchemy Alchemy is a specialist insurance technology consultancy and global centre of excellence, partnering with leading insurers to modernise systems, enhance customer experience, and deliver next-generation insurance talent Now part of NTT DATA, Alchemy is entering an exciting phase of international growth across … studies, and thought leadership aligned to regional market trends. Contribute to internal enablement by sharing market intelligence, competitor insights, and Guidewire roadmap updates. Skills & Experience Required Extensive experience in sales, business development, or alliance management within the insurance technology or systems integration space. Proven success selling Guidewire ...

platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while … brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations ...

through to launch and scale? Are you excited by the idea of building a mobile app from the ground up and shaping a core customer experience for a high-growth FinTech? If so, this could be the ideal next step for you. As Lead Product Manager … true 0–1 role where you’ll operate with the autonomy of a business owner, driving key metrics such as engagement, retention and customer lifetime value. What are they looking for? Proven experience as a Senior Product Manager/Lead, with a track record of owning and launching ...

through to launch and scale? Are you excited by the idea of building a mobile app from the ground up and shaping a core customer experience for a high-growth FinTech? If so, this could be the ideal next step for you. As Lead Product Manager … true 0–1 role where you’ll operate with the autonomy of a business owner, driving key metrics such as engagement, retention and customer lifetime value. What are they looking for? Proven experience as a Senior Product Manager/Lead, with a track record of owning and launching ...

early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

Sponsorship Available A fast-growing, venture-backed tech business is looking for a Senior Product Data Analyst to join their team, focusing on customer experience, product analytics, and experimentation. This role sits at the intersection of product, data, and operations, using data to optimise customer journeys, improve … engagement, and drive measurable business impact. What you’ll be doing Analysing customer behaviour and product interactions to identify opportunities for improvement Designing and running experiments to optimise features, journeys, and performance Building dashboards and defining KPIs to track product and operational success Working closely with product, engineering ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

deliver pricing You are a hunter and a fearless business developer.Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter.You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality.Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building lifelong ...