276 to 300 of 528 Customer Experience Jobs in England

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across … creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across … creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will ...

enhanced self-service, guided learning and new operating models across People Services. The Change & Adoption Analyst will focus on driving user adoption, improving colleague experience and supporting continuous improvement across the transformation. This role blends change delivery, learning support and customer experience thinking to ensure … live and assist during hypercare where required. Contribute to governance reporting, risk tracking and change planning activities. The Skills you'll need Experience supporting change and adoption within HR technology or system implementation programmes. Exposure to HR systems such as Oracle HCM, Workday, SAP SuccessFactors or similar platforms. Strong ...

into product development, the business is innovating at pace and continually enhancing its technology platform. We are working with our client to recruit a Customer & Application Support Specialist, who will act as a trusted first-point of contact for customers (Banks & Lenders). This role is central … customer experience and requires someone who is customer-centric, proactive, and comfortable owning issues end-to-end. This is not a call-centre or script-based support role. It suits someone who enjoys problem-solving, asking the right questions, and learning how complex systems work. ...

spotting a threat, fixing an issue, or finding a smarter way of doing things, we’re united by one goal: delivering an exceptional customer experience with speed and precision. Responsibilities: Be fast: Monitor alerts and events using tools like Microsoft Sentinel and PRTG, spotting issues before they become … cool under pressure and juggle multiple tasks. An appetite for learning and growing — both for yourself and for the team. As is past working experience in a technical team or role. Bonus points if you've dabbled in things like: Networking basics (TCP/IP, DNS, DHCP). Windows ...

based in Bristol.This is an exciting opportunity for an experienced Account Manager to play a key role in developing, retaining, and growing a loyal customer base across the UK, Ireland, and international markets. The role focuses on building strong relationships with schools and education partners, supporting renewals and account … gain maximum value from the organisation’s products and services.The successful candidate will be commercially minded, highly organised, and passionate about delivering an excellent customer experience. They will work closely with the wider sales and operations teams to support sales campaigns, manage product trials, and contribute to continued business ...

company transforming the payments space! Due to exciting business growth, we’re looking for a proactive Technical Support Officer with strong API knowledge and experience in provisioning and onboarding payment products . This role is critical to ensuring seamless integration and exceptional customer experience across our SaaS … payment solutions. Key Responsibilities of the IT Technical Support Officer to include: Provisioning & Onboarding: Own the end-to-end setup of customer environments, including merchant IDs, payment products, and mapping requirements. API Support: Assist clients with REST/SOAP API integrations, authentication (OAuth), and troubleshooting using Postman and sandbox ...

keep ahead of the market with product research and development with a focus on sustainability. The Business Analyst is responsible for analysing business and customer requirements to implement more efficient processes and a smoother customer experience from quotation to order by visualising how customers experience … order workflow, specify the landscape of tools to guide the process digitally and implement and test systems to ensure solutions meet both business and customer needs. You will be based in their head office in Surrey as part of a European team and this role will involve some European ...

code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with … emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout ...

client, a Financial Services business whom have created an innovative product aimed solely for the Film & Entertainment industry, are looking to recruit a customer-centric, passionate Client Support Liaison to join their small London-based team. Working on a hybrid basis (3 days in the office/2 days … first point of contact for clients over the phone/email/chat (c/40+ daily queries)- Offering an exceptional service to each customer, ensuring a positive client experience in every instance- Handling queries covering payment issues/fraud exposure/technical support and complaints- Liaising with ...

those of higher value, offering guidance, training, and positioning to empower internal sales teams and channel partners. ARE YOU OUR PERFECT PARTNER? Youll have experience in category or product management, ideally in the technology or personal systems/notebook space. Youll have solid understanding of sales and marketing strategies … Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...

engaging a wide audience through high quality digital experiences.The IT Digital function is fast-paced and collaborative, focused on enabling the best possible customer experience across public facing platforms. The role is based at a head office location, with hybrid working available. There is an expectation of regular … encouraged to stay current with industry trends and expand your technical skill set. What you'll need to succeed You'll have experience working within a highly collaborative, agile delivery environment and a strong background in developing and maintaining modern web-based products. You'll take pride in building ...

studios and agencies. We marry world-class creativity with deep technology, harnessing insight, imagination and innovation to shape the future of brands, businesses and customer experiences. YOUR ROLE As a Product Designer within our Design & Digital Products team , you’ll combine strong creative craft with clear strategic thinking … bring your own perspective, creative energy and curiosity, helping us push ideas further and create work with heart, openness and boldness. YOUR EXPERIENCE & SKILLS Experience relevant experience in digital product design Experience working across the full design lifecycle: planning, research, concepting, UX and UI Confident operating ...

accelerator programme, supporting the next generation of high-growth security startups. The role You'll join a small, high-output engineering team and build customer-facing features end-to-end - front to back to cloud. You'll ship frequently, own features, and have real influence over architecture and product … APIs) to enhance workflows and automation Collaborate closely with founders and product to shape requirements and deliver fast Improve reliability, performance, monitoring, and developer experience as the product scales What you'll be building (product context) The platform focuses on software supply chain security, including capabilities such as: Detecting ...

Manager to join a growing, UK based IT provider based in the Nottingham area. This role is ideal for someone who enjoys building strong customer relationships, identifying growth opportunities, and acting as a trusted partner to clients. As an Account Manager, you'll be responsible for managing and developing … needs and objectives. Identify opportunities to grow accounts through additional services, solutions, and renewals. Collaborate with internal teams to ensure successful delivery and ongoing customer satisfaction. Prepare and deliver account reviews, proposals, and commercial discussions. Forecast and track account performance, pipeline, and revenue against targets. Resolve issues effectively, ensuring ...

Infrastructure transformation/Global Scale/AI Ops My global telecoms company is looking fro a senior programme manager who has has global experience of working on infrastructure & network transformation programmes on a global scale Due to high profile of this at CEO level, we require somebody with gravitas … highly innovative on plan development Essential Skills Has delivered successfully on on high profile global projects (c£15m Capex, c£70m programme budget) Ideally experience managing large-scale infrastructure delivery in Telco specific context is needed but they must also be able to bridge the technical complexity with customer ...

Infrastructure transformation/Global Scale/AI Ops My global telecoms company is looking fro a senior programme manager who has has global experience of working on infrastructure & network transformation programmes on a global scale Due to high profile of this at CEO level, we require somebody with gravitas … highly innovative on plan development Essential Skills Has delivered successfully on on high profile global projects (c£15m Capex, c£70m programme budget) Ideally experience managing large-scale infrastructure delivery in Telco specific context is needed but they must also be able to bridge the technical complexity with customer ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

optimise threading and networking, shape public Kotlin APIs and harden telemetry. You’ll also take ownership of production issues surfaced by Solutions Engineering and Customer Success: reproduce, fix the root cause and ship improvements. You won’t handle customer contracting or sales calls; your focus is a fast … latency predictable across device classes Define and monitor SDK health metrics at scale (crashes, ANRs, error rates, perf envelopes) API design and developer experience Design clear, stable, Kotlin-first public APIs (versioned, well-documented, testable) Implement best practices for networking, auth and IO; make failure modes deterministic and observable ...

Expleo are seeking a motivated Demand & Portfolio Coordinator to support Customer Experience demand and prioritisation activities. This role is a key part of our customers digital transformation journey, helping move towards a truly customer-centric, digitally-led business. Location: Gaydon, Contract Type: 12-Month Contract (Inside IR35 … Refine demand and portfolio processes for efficiency. * Propose ideas for process enhancements. * Provide ad hoc support to the team as needed. Knowledge, Skills and Experience * Good understanding of digital ecosystems and technical landscapes. * Ability to recognise digital complexity and highlight potential delivery risks. * Experience supporting portfolio ...

senior stakeholders Occupier & Client Engagement Act as a senior point of contact for occupiers on operational and technical matters Support occupier meetings, forums and customer experience initiatives Balance occupier requirements with landlord obligations and operational risk Contribute to client reporting, including monthly, quarterly and ad-hoc reports Sustainability … reviews and training are completed Support onboarding, offboarding and any transition processes, including TUPE where applicable Promote a positive culture aligned to organisational values Experience & Qualifications: Minimum 4 years' experience in a similar technical or facilities management role Strong understanding of commercial building systems and compliance requirements Experience ...

First Line Support Assistant Location: Nottingham Salary: Up to £28,000 dependent on experience Hours: 37.5 hours per week (flexible hours) A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it's team. The successful candidate will provide first-line technical assistance, supporting users … phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets. This opportunity would suit a junior IT professional looking to develop ...

talented team. This senior leadership role sits at the heart of a fast-moving, data-driven technology business, where data underpins product development, customer experience, operational performance, and commercial decision-making. As Director of Data, you'll shape how the organisation uses insight and technology to scale effectively … creating an insight-led culture and ensuring teams across the business can access trusted, actionable data at pace. Your remit will span the full customer journey, covering digital performance, acquisition analytics, channel optimisation, forecasting, experimentation, and supporting operational teams with improved decisioning and performance frameworks. A major part ...

Enterprise Mobility portfolio, the trusted expert who turns complex challenges into winning solutions. You'll sit at the intersection of technology, commercial strategy, and customer relationships, operating with real autonomy to drive some of the biggest and most complex enterprise opportunities in the business If you're the person … security, and architecture teams and present compelling solutions to C-suite and director-level stakeholders Shape Samsung's B2B product roadmap by translating real customer insight into actionable feedback for product and marketing teams Build and maintain long-term trusted relationships with enterprise customers and partners, representing Samsung ...

delivery, but also lead from the front - actively driving new business growth, identifying revenue opportunities and ensuring an exceptional end-to-end customer experience. You ll play a key role in shaping a results-focused sales culture while supporting the continued growth and success of the business. Key responsibilities … levels of daily sales activity Drive lead generation and opportunity evaluation Support recruitment and maintain strong team capability Lead by example in delivering outstanding customer experience This is a hands-on leadership role where you ll balance performance management with personal sales contribution. Requirements: Internal Sales Team Leader ...