276 to 300 of 414 Customer Experience Jobs in England

above) (Essential) About the Employer DISCONSULTING I T LTD At DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small ...

hands-on engineering roles with the opportunity to build and evolve business-critical platforms that support our Funeral Services operations, power exceptional colleague and customer experiences, and help establish the technology foundations for our newly created Legal Services division. You'll play a key role in solving complex technical … that moving quickly should not come at the expense of quality, security or long-term sustainability. You bring genuine technical depth You have significant experience designing and delivering complex software systems and are comfortable taking technical ownership within a team or domain. You will bring expertise in full stack ...

looking for a 2nd Line Service Engineer to join a brand new, high performing 24/7 support team. Working with a diverse customer base, you'll be responsible for resolving escalated technical issues, troubleshooting complex incidents, and delivering exceptional service against agreed SLAs. What You'll Be Doing … knowledge base articles. Collaborating with internal teams, customers, and third-party suppliers. Participating in major incident management and structured shift handovers. Delivering excellent customer service within a fast-paced 24/7 support environment. Essential skills Previous experience in a 2nd Line Service Desk, IT Support, or Service ...

client has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … foster them, its deeply embedded within our DNA. Invest in us and well invest in you. Job Description 5+ years of relevant industry experience in technical project delivery Successfully led difficult technical projects end-to-end using Agile methodologies Proven track record facilitating Agile ceremonies for medium-sized teams ...

stability. Lead post-incident reviews and governance activities, ensuring lessons learned, corrective actions, and service improvement initiatives are implemented to strengthen operational resilience and customer experience. You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will … part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Proven experience leading Incident Management or Major Incident Management teams within complex IT service environments, with responsibility for service restoration, operational performance, and team development. Strong understanding of SIAM ...

User Researcher - Digital Customer Experience Salary: £60,000 - £75,000 plus benefits, perks & healthcare options Location: UK Wide - London, Bristol, Manchester & Birmingham Job Type: Permanent Hybrid (1-2 days per week) Occasional travel to client sites Requirements: Must be eligible for SC Clearance About the role ...

that's making a significant investment in AI, with ambitious plans to transform how its platform operates, automate complex processes and deliver increasingly personalised customer experiences click apply for full job details ...

Description Build the infrastructure people can rely on. We believe investing should feel good. Behind every reliable, secure and easy-to-use investing experience is technology people can depend on. As a Senior Infrastructure Engineer, you'll play an important role in making that possible, helping to keep … meet the needs of a growing, regulated business, supporting our operational resilience and regulatory responsibilities, including Consumer Duty. What you'll bring Infrastructure experience and technical delivery Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology ...

that's making a significant investment in AI, with ambitious plans to transform how its platform operates, automate complex processes and deliver increasingly personalised customer experiences. Operating a sophisticated AWS-hosted platform comprising 36 predominantly TypeScript-based microservices, the business is establishing a dedicated AI engineering function to integrate … already started working with LLMs and agentic technologies, this is an opportunity to build on your existing expertise while developing valuable, hands-on experience with production AI systems. The Role The business operates a sophisticated, AWS-hosted sportsbook platform comprising 36 predominantly TypeScript-based microservices. The initial project will ...

excellent opportunity for a highly analytical, SQL-focused professional looking to develop further into Product Analytics. You'll work with large-scale digital and customer datasets to understand user behaviour, improve engagement and help shape the future of digital products. Working closely with Product, Engineering and wider business teams … will turn complex data into actionable insights that drive product improvements and better customer experiences. Key Responsibilities Analyse large-scale user and event data using advanced SQL. Understand audience behaviour, engagement patterns and customer journeys. Identify key user segments, cohorts and opportunities to improve retention. Support event tracking ...

deliver it. You will work closely with company founders, leadership, customers, partners, and investors, balancing technical excellence with programme delivery, commercial objectives, and customer requirements. This position will suit someone who enjoys operating in a fast-moving start-up environment, is comfortable making key decisions, and thrives on building … implement mitigation strategies. Act as the primary technical interface with customers, suppliers, partners, and key stakeholders. Support future growth, business development activities, and strategic customer engagements. Work closely with company leadership to align technical delivery with business goals and programme milestones. Essential Experience Degree qualified in Aerospace Engineering ...

bring your Technical skill to our Customer Services team? Join us in Willenhall where you can enjoy a team-oriented culture that empowers you to build a career you can be proud of. What you would do as our Technical Support Advisor - Commercial Segment As our Technical Support Advisor … will play a key role in delivering exceptional technical assistance and customer service, acting as a reliable point of contact for customers and internal stakeholders. Working closely with cross-functional teams, you will use your technical expertise and problem-solving skills to resolve enquiries, assist continuous improvement and ensure ...

Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … modelling data in SQL, and shipping features end to end. We build on the Cloudflare developer platform (Workers, Pages, D1, KV, and Queues), so experience there is ideal, though a background in other cloud architecture such as Azure works just as well. There's a strong emphasis on clean ...

vibrant team. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about delivering top-notch customer support. Key Responsibilities: As a Support Bar Analyst, you will play a crucial role in ensuring an exceptional experience for customers. Your responsibilities … will include: Providing expert support and guidance to customers regarding product inquiries and technical issues. Analysing customer feedback and data to identify trends and areas for improvement. Collaborating with cross-functional teams to enhance the overall customer experience. Assisting in the development of support materials and resources ...

enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering advanced CX and experience design. Our client was founded on one simple idea: if we can create the best possible culture and working environment then everything … opportunities, shape proposals and contribute to bids, especially where user-centred design and public sector delivery are central. What You Bring 7+ years of experience working in a user research or related roles. Deep expertise in user research methods and user-centred practice Strong background in Government/public ...

enterprise to government, we help visionary organisations turn strategic ambitions into results at scale. Our practices cover AI transformation, data platforms, systems engineering advanced CX and experience design. Our client was founded on one simple idea: if we can create the best possible culture and working environment then everything … opportunities, shape proposals and contribute to bids, especially where user-centred design and public sector delivery are central. What You Bring 7+ years of experience working in a user research or related roles. Deep expertise in user research methods and user-centred practice Strong background in Government/public ...

client’s team, providing technical support and maintenance across multiple client sites. This is an excellent opportunity for a technically skilled engineer with experience in audiovisual (AV), video conferencing (VC) and unified communications (UC) technologies. You will be responsible for delivering high-quality customer service, diagnosing and resolving … systems operate reliably and efficiently. Working both on-site and remotely, you will play a key role in meeting service-level agreements (SLAs), maintaining customer satisfaction and ensuring faults are resolved promptly. Key Responsibilities Provide field-based engineering support across client sites, including on-site fault diagnosis and remote ...

client s team, providing technical support and maintenance across multiple client sites. This is an excellent opportunity for a technically skilled engineer with experience in audiovisual (AV), video conferencing (VC) and unified communications (UC) technologies. You will be responsible for delivering high-quality customer service, diagnosing and resolving … systems operate reliably and efficiently. Working both on-site and remotely, you will play a key role in meeting service-level agreements (SLAs), maintaining customer satisfaction and ensuring faults are resolved promptly. Key Responsibilities Provide field-based engineering support across client sites, including on-site fault diagnosis and remote ...

improvements in reporting and self-service analytics. The Company They are a fast-growing, data-driven organisation with a strong focus on innovation and customer experience. Analytics plays a central role in shaping business strategy, product development, and commercial decision-making. This role offers the chance to have visible … self-service analytics capabilities. Partner with stakeholders to translate business questions into analytical solutions. Identify trends, opportunities, and risks through data analysis. Support experimentation, customer analytics, and strategic projects across the business. Your Skills & Experience Strong commercial experience in data analytics. Advanced SQL skills. Experience building ...

hiring a Onsite IT Support Engineer( IT Support Center Analyst II) who thrives on solving technical challenges and creating seamless customer experiences. If you're passionate about helping people and love troubleshooting, this role offers the perfect blend of technical work and customer impact. As the Onsite … sessions, for both internal/external end users Perform and support hardware and software IMACDs, reinstallations, updates and downloads To be aligned with Employee Experience teams & strategy To be Digital Citizen model, business partner and IT role model Be a partner in change management adoption, new ways working ...

starting in July 2027 About the Role As a Sales Intern within our Global Services and Solutions Sales team, you will gain hands-on experience supporting sales activities, analysing data, and working closely with internal teams and external partners. You'll play an important role in ensuring … User sales teams and channel partners receive the right level of support on customer opportunities, while contributing to initiatives that drive business growth and enhance customer experiences. This internship offers exposure to real-world sales operations in a dynamic, collaborative environment, with opportunities to build strong professional relationships ...

just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … business as usual" changes you will be working on will encompass the full range of IT & Digital technologies encompassing: Online & Digital including Mobile Applications Customer Management & Billing Systems Business Intelligence and Big Data Business Support Systems Cloud Infrastructure & SaaS Automation Solutions End user computing/BYOD. Key responsibilities: Embed ...

play a key role in developing our direct labour workforce, improving productivity and service delivery while ensuring the highest standards of safety, quality, and customer experience. As a senior leader within the business, you'll help shape the future of our network operations, ensuring we meet regulatory requirements, deliver … money. Building strong relationships with internal stakeholders, regulators, local authorities, and delivery partners. Using operational data and performance insights to drive improvements in productivity, customer outcomes, and network performance. Representing Network Services at senior leadership forums and contributing to wider business objectives. What We're Looking For Significant leadership ...

seeking an experienced delivery leader to join an established operational leadership team and help oversee the successful implementation of technology-based projects and customer solutions across a diverse portfolio of clients. This role would suit an experienced Project Delivery Manager, Programme Manager, Senior Project Manager, Service Delivery Manager … reporting activities. Work closely with technical, operational and commercial teams to achieve successful project outcomes. Drive continuous improvement initiatives across delivery processes and customer experience. About You We're interested in speaking with individuals who can demonstrate: Strong project, programme or delivery management experience. Excellent stakeholder engagement and relationship ...

excellent opportunity for an experienced IT support professional who enjoys solving technical issues, working directly with users, and delivering a high-quality customer experience. Joining a busy Service Desk team, you'll be responsible for providing 1st and 2nd line support across a broad range of technologies, helping … Configure and deploy new hardware and software. Produce and maintain technical documentation and knowledge articles. Escalate complex issues where required while maintaining ownership of customer communication. Contribute to ICT projects and continuous service improvement activities. What you'll need to succeed To succeed in this role, you'll bring ...