276 to 300 of 1,151 Customer Experience Jobs in England

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

Principal Product Mgr - Tech, Amazon Stores Customer Service Product and Tech Job ID: AMCS India Private Limited In the Amazon Customer Service Stores Product and Tech group at Amazon, we are dedicated to creating optimal customer service solutions to drive long term loyalty. When our customers have problems, we make solutions effortless. We are an agile and … will work hard, have fun, and of course, make history! Key job responsibilities Lead the development and execution of a comprehensive modernization strategy for the concessions framework, focusing on customer experience enhancement Drive product vision, roadmap, and strategy for technical solutions that streamline concessions processes Partner with engineering teams to architect scalable solutions that integrate with existing systems … Analyze customer data and feedback to identify pain points and opportunities for improvement Define and track key performance indicators (KPIs) to measure the success of concessions initiatives Collaborate with cross-functional teams including Customer Service, Engineering, Finance, and Legal to ensure alignment on concessions policies and implementation Champion customer-centric solutions while balancing business objectives and technical More ❯

Role: EMEA - Customer Support Representative Duration: 12 Months Location: Reading, UK - 2 days onsite (Tuesday & Wednesday) Language: French Job description What you’ll be doing... Full-time role in client Connect EMEA Customer Support department, being obsessed to deliver the best customer experience and service level in a fast-growing and dynamic environment. You will be … or installations as well as our mobile/web platforms and keep customers updated via phone & email of progress. What we’re looking for... The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Technical professional we are looking for should have well developed skills listed below … Experience in a customer-facing role (mandatory); ● Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); ● Experience with CRM & ERP systems - Client and SAP would be preferred (not mandatory); ● Strong communication and listening skills; ● Well-developed time management and prioritization skills; ● Structured “can-do” approach to open matters and tasks in a More ❯

Role: EMEA - Customer Support Representative Duration: 12 Months Location: Reading, UK - 2 days onsite (Tuesday & Wednesday) Language: French Job description What you’ll be doing... Full-time role in client Connect EMEA Customer Support department, being obsessed to deliver the best customer experience and service level in a fast-growing and dynamic environment. You will be … or installations as well as our mobile/web platforms and keep customers updated via phone & email of progress. What we’re looking for... The ideal candidate is a Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Technical professional we are looking for should have well developed skills listed below … Experience in a customer-facing role (mandatory); ● Experience with SaaS (Software as a Service) solutions is a plus (not mandatory); ● Experience with CRM & ERP systems - Client and SAP would be preferred (not mandatory); ● Strong communication and listening skills; ● Well-developed time management and prioritization skills; ● Structured “can-do” approach to open matters and tasks in a More ❯

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales … be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE … Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales/customer service environment. Experience with an electrical engineering role More ❯

looking for an experienced Senior Consultant or Manager to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music rights companies, media agencies … Taking AI use cases form strategy to reality by delivering AI POCs and partnerships Advising commercial leaders on levers to drive growth, designing pricing, and commercial skills building Improving customer experience across the end-to-end journey Designing operating models of the future, considering man and machine Leading transition of businesses into new areas e.g. telcos to technology … looking for an experienced Senior Consultant or Manager to join the team. We are looking for high performing consulting professionals who can combine strong Telco, Media and Technology consulting experience with the entrepreneurial spirit and deep industry expertise needed to provide outstanding work to our clients. We work across global telco providers, publishers, broadcasters, music rights companies, media agencies More ❯

week (4 x 9-hour shifts) Salary: £30,000.00 per year Join a Fast-Growing, Innovative Finance Company Are you all about tech, problem-solving, and delivering next-level customer experiences? Do you want to be part of a company that’s shaking up the finance industry? If so, this is your chance! At Propel Finance , we’ve been … with a forward-thinking team, and grow your career in an environment where your ideas matter . Tech-Driven Work – Help businesses access finance through innovative digital solutions. Engaging Customer Experience – Be the face (and voice) of our brand, ensuring seamless journeys. Career Growth – We don’t just hire talent, we develop it! What You’ll Be Doing … As a Service Executive , you’ll: Chat with customers and partners, guiding them through online applications. Handle customer queries like a pro across multiple communication channels. Keep things running smoothly by maintaining accurate records. Problem-solve, adapt, and stay ahead in a fast-paced environment. Work with different teams to ensure an A+ customer experience . What More ❯

week (4 x 9-hour shifts) Salary: £30,000.00 per year Join a Fast-Growing, Innovative Finance Company Are you all about tech, problem-solving, and delivering next-level customer experiences? Do you want to be part of a company that’s shaking up the finance industry? If so, this is your chance! At Propel Finance , we’ve been … with a forward-thinking team, and grow your career in an environment where your ideas matter . Tech-Driven Work – Help businesses access finance through innovative digital solutions. Engaging Customer Experience – Be the face (and voice) of our brand, ensuring seamless journeys. Career Growth – We don’t just hire talent, we develop it! What You’ll Be Doing … As a Service Executive , you’ll: Chat with customers and partners, guiding them through online applications. Handle customer queries like a pro across multiple communication channels. Keep things running smoothly by maintaining accurate records. Problem-solve, adapt, and stay ahead in a fast-paced environment. Work with different teams to ensure an A+ customer experience . What More ❯

week (4 x 9-hour shifts) Salary: £30,000.00 per year Join a Fast-Growing, Innovative Finance Company Are you all about tech, problem-solving, and delivering next-level customer experiences? Do you want to be part of a company that’s shaking up the finance industry? If so, this is your chance! At Propel Finance , we’ve been … with a forward-thinking team, and grow your career in an environment where your ideas matter . Tech-Driven Work – Help businesses access finance through innovative digital solutions. Engaging Customer Experience – Be the face (and voice) of our brand, ensuring seamless journeys. Career Growth – We don’t just hire talent, we develop it! What You’ll Be Doing … As a Service Executive , you’ll: Chat with customers and partners, guiding them through online applications. Handle customer queries like a pro across multiple communication channels. Keep things running smoothly by maintaining accurate records. Problem-solve, adapt, and stay ahead in a fast-paced environment. Work with different teams to ensure an A+ customer experience . What More ❯

managing the products we bring to market through large partners, which customers see and experience. These products need to generate revenue and support our excellent customer experience (CX) ambitions. The role involves leading the commercial data monetisation strategy and agenda. You will manage data monetisation products that are consumer-facing and introduced through partners. You will manage relationships … to evaluate feasibility. You will collaborate with colleagues within the UK business, the Group, and external parties. Candidate Requirements You will have a degree or equivalent. You likely have experience working with strong consumer brands or in agencies/consultancies serving them. You have managed large, complex partner relationships that create customer-facing products. You possess deep expertise More ❯

Engineer to join their team, Inside IR35. This is a contract position until 31st March 2026. Umbrella Pay Rate: £33.64 per hour. This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for our client's vehicles. You will co-ordinate the SVO and Core Attribute teams to … and progressed as necessary. Key Interactions: SVO Vehicle Engineering. SVO Attribute PAT Leaders and Teams. FMA. Product engineering COCs. Marketing & Program Teams. Product character and performance. Knowledge, Skills and Experience Required: Applicants should be educated to Degree level or be able to show a track record of relevant experience for the job. Previous experience of problem-solving … tools e.g. Root Cause Analysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in Manufacturing. Experience in working with Customer facing attribute delivery. Experience of PCDS and all engineering planning and delivery processes is essential i.e. RMDV, Virtual Series. Ability to negotiate with other functions to achieve objectives. Good leadership More ❯

hard working team players to join us and be a part of our growing business. Job purpose: Lead the strategic development and operational delivery of WiFi optimisation across our customer base, ensuring exceptional in-home connectivity experiences through proactive technical management, cross-functional collaboration, and continuous process optimization. You will drive both technical excellence and customer satisfaction by … environment. What you'll be doing: Provide technical leadership and training to support teams on advanced WiFi troubleshooting techniques Manage Wifi tooling ecosystem including network analysers, diagnostic platforms, and customer-facing applications Develop and implement comprehensive technical troubleshooting processes across customer service/technical support teams, field operations, and digital channels Drives customer experience for troubleshooting … quality, monitoring adherence and driving continuous improvement Collaborate with product, engineering, and operations teams to identify trends, root causes, and optimization opportunities to enhance the customers' in home WiFi experience The experience we're looking for you to bring: Deep knowledge and experience of 802.11 standards, RF principles and Wifi 5/6/7 technologies Knowledge More ❯

description: Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign More ❯

Average E-Commerce Manager salaries in the UK vary based on factors such as experience, location, and industry. Range £40,000 to £50,000 DOE Starting salary for this role: £40k, potential for commission. Job Title: E-Commerce Manager (Full-Time, Hybrid/Remote role) Location: Thame, UK Contract: Initial 6-month contract with the potential to transition to … level. Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance More ❯

/service direction and prototype development. Design, script and analyse ad-hoc quantitative surveys. Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping. Skill with and knowledge of requirements More ❯

/service direction and prototype development. Design, script and analyse ad-hoc quantitative surveys. Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping. Skill with and knowledge of requirements More ❯

Job Title: IT Support Technician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will act as the … first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate … antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution (desirable). Essential Skills & Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge More ❯

Product Manager - Hybrid: Leeds or Manchester (typically 2 days per week) - £65,000 - £70,000 plus exceptional benefits. Are you a world-class Product Manager who thrives on shaping customer journeys, defining requirements, and building products that genuinely solve problems? Were looking for a collaborative, customer-centric Product Manager to lead the development of one of our client … UX experts to test prototypes and validate solutions with real customers. Use Agile and Design Thinking to create products that deliver real business value. Champion the voice of the customer, ensuring usability, adoption, and ROI at every stage. What were looking for 4+ years experience in a Product Management role. A strong track record of product discovery, delivery … and launch . Deep experience in customer journey mapping, requirements gathering and service design . Skilled at bringing teams and stakeholders together to consensus on design, scope, and implementation. A natural collaborator with excellent communication and relationship-building skills. Experience in B2B or B2C product environments (marketing, retail, or technology exposure is a plus). Why join More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,800 people across Europe and North … with us, keep reading! We're looking for a Senior Product Designer to join our Automate team within the Genesis Tribe. You'll be designing tools that help our customer care agents handle complex travel requests with greater ease and confidence. This role sits at the intersection of internal tooling and customer experience - your designs will directly … our internal teams and customers. In the Automate squad, you'll work on sophisticated workflow tools that need to be both powerful and intuitive for daily use by our customer care agents. What you'll be doing Design workflow automation tools that help customer care agents solve complex travel requests quickly and accurately Partner closely with customer More ❯

Help shape customer service decisions through data. Use Power BI and SQL to spot trends and improve customer experience. Join a friendly Bristol-based team with a collaborative culture. Gain exposure to senior stakeholders and make a real business impact. This is a chance for an experienced MI Analyst to join a busy and supportive Customer Service … fixed-term contract (we also have an 8-month FTC available for this role too). This is a great opportunity for someone with a year or two of experience in MI analysis to develop their skills, work on meaningful projects, and directly influence how the business understands and supports its customers. What youll be doing: Youll be the … go-to person for producing reports, spotting trends, and creating insight that shapes how the customer service team operates. Day-to-day, youll run and maintain regular reporting, build visual dashboards, and carry out deeper analysis to understand key topics like customer churn, call volumes, and reasons for customer contact analysis experience in this area is More ❯