276 to 300 of 453 Customer Experience Jobs in England

Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid) Salary: £55,000 – £60,000 (Dependent on Experience) About the Company Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge … technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency. The Role We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation and insight ...

Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid) Salary: £55,000 – £60,000 (Dependent on Experience) About the Company Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge … technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency. The Role We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation and insight ...

people-focused Customer Account Manager with a curiosity for emerging technology? Do you enjoy building trusted relationships and supporting customers as innovative products move from trial to everyday use? If so, we want to hear from you. This is your opportunity to join an innovative and fast-growing business … role in supporting existing customers, driving engagement, and helping customers maximise the value of cutting-edge technology in real-world environments. As a Customer Account Manager, you will sit at the heart of the customer journey. You'll take ownership of existing contacts, coordinate demonstrations and event activity ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with … people who keep everything running -ensuring customers feel supported, valued, and confident in their choice to stay with IRIS. Were now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. Youll help shape how we engage with ...

role in shaping technical strategy, leading high-performing engineering teams, and ensuring that technology solutions align with business goals across underwriting, sales, operations, and customer experience. Key Responsibilities Lead, mentor, and develop engineering teams across Salesforce and core platform engineering Own the delivery, optimisation, and governance of Salesforce solutions … supporting sales, distribution, and customer operations Oversee the wider engineering ecosystem, including services and infrastructure across GCP and Microsoft platforms (e.g. Azure, M365, .NET) Partner closely with senior stakeholders across the business to translate strategic objectives into technical roadmap Ensure engineering best practices across architecture, security, scalability, and performance ...

transformation and productivity programmes across complex environments Driving innovation through cloud, automation, AI, data platforms, Salesforce and M365 Partnering with senior leaders to improve customer experience and operational efficiency Embedding strong, flexible project governance and a culture of continuous improvement Identifying and assessing emerging technologies and their business … strategic, collaborative digital leader with the ability to operate at pace and influence at the most senior levels. You will bring: Extensive experience leading digital transformation and complex change programmes at scale A strong track record of delivering institution-wide productivity and modernisation initiatives Broad, current knowledge of technology ...

transformation and productivity programmes across complex environments Driving innovation through cloud, automation, AI, data platforms, Salesforce and M365 Partnering with senior leaders to improve customer experience and operational efficiency Embedding strong, flexible project governance and a culture of continuous improvement Identifying and assessing emerging technologies and their business … strategic, collaborative digital leader with the ability to operate at pace and influence at the most senior levels. You will bring: Extensive experience leading digital transformation and complex change programmes at scale A strong track record of delivering institution-wide productivity and modernisation initiatives Broad, current knowledge of technology ...

Doing: Cold calling businesses daily to identify needs and generate leads Qualifying prospects and presenting tailored solutions Building and maintaining long-term customer relationships Negotiating on price, delivery, and contract terms Achieving individual and team sales targets Managing and updating data in the CRM system Following a proven sales … interest in technology. Self-starter with a proactive, can-do attitude Team player who supports and celebrates group success Committed to providing an outstanding customer experience Incentives & Benefits: Uncapped commission – the more you sell, the more you earn Ibiza holiday incentive for top performers Monthly vouchers & recognition ...

global footprint in 30+ countries and nearly 2200 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in business transformation, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with … largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionise how our customers work. We are built on Six Core Values: 1) One team ...

helping them outperform their competition through speed and innovation. About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You’ll have: 4+ years of commercial software engineering experience in Java, Springboot, Microservices, AWS, Docker, Kubernative, Kafka. Service oriented architecture development TDD/BDD Experience working in an Agile environment Natural self ...

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. ...

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. ...

/FTC Our client helps more than 100,000 UK organisations - from accountancy firms and schools to growing businesses - work smarter every day. Their Customer Renewals team makes sure those customers stay with them year after year by providing a smooth, transparent renewal experience and resolving queries with … keep everything running - ensuring customers feel supported, valued, and confident in their choice to stay with our client. They're now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. You’ll help shape how they engage with ...

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front ...

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … expected to take an active role on both sides and define how the application looks and how it works. Responsibilities: •7-9 years of experience in Developing and implementing UI components using React.js •Collaborating with cross-functional teams to design and ship new features •Building reusable components and front ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

go. What You’ll Be Doing: • Developing and enhancing .NET Core services hosted in Azure. • Creating new features that drive efficiency and improve the customer experience. • Collaborating with other engineers, testers, and product teams to deliver quality code fast. • Improving performance, reliability, and maintainability across a large distributed system. ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

Role Overview We are looking for a Digital Analytics & CDP Specialist with strong expertise in Adobe Experience Platform (AEP) , Customer Data Platforms (CDP) , and digital marketing analytics . The role requires hands-on experience in data collection, identity resolution, segmentation, and activation across multiple marketing and advertising … platforms, with a focus on delivering personalized, data-driven customer experiences. Key Responsibilities Customer Data Platform (CDP) & Adobe Experience Platform (AEP): Manage data ingestion workflows via AEP Data Collection UI/Adobe Launch, mapping collected data to XDM schemas . Build and maintain a Unified Customer ...

strategic direction of the CDIO and Services Director, the role ensures that services are designed, delivered, and transitioned in line with organisational standards, customer expectations, and service readiness criteria. A key focus of the role is defining and establishing the support model in partnership with an outsourced service provider … Champion continual service improvement by analysing transition outcomes, service performance, and stakeholder feedback. Identify risks and develop mitigation strategies that protect live services and customer experience. People Leadership Provide leadership, guidance, and mentoring to project teams and stakeholders involved in service transition. Promote a culture of collaboration, high performance ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

Join Us as a Customer Success Leader Driving Impact at Scale Are you passionate about helping customers get real value from the solutions they use? Do you thrive on building strong relationships, guiding senior stakeholders, and creating customer experiences that truly make a difference? If so, this role … puts you at the heart of long-term customer growth and success. We're looking for someone who can take ownership of a portfolio of high-value accounts, act as a trusted strategic advisor, and ensure customers are fully empowered, engaged, and set up for continued success. What ...

wide range of channels including online, telephone, email and live chat. The company is known for combining strong technical expertise with a focus on customer experience and high standards in payment security. Gala Technology is looking for a Software Development Apprentice who is passionate about coding, motivated … questions and ideas are always welcome. Through Gala Technology's partnership with Baltic Apprenticeships, the apprentice will receive structured training combined with hands on experience on live development projects. This includes exposure to modern development practices, payment technology, web and backend programming and the ongoing evolution of the SOTpay ...