376 to 400 of 435 Customer Retention Jobs in England

align client goals with company capabilities Monitor and report on account performance, client satisfaction, and other KPIs, providing strategic insights to leadership Ensure client retention through regular engagement, identifying and mitigating risks before they impact the partnership Drive continuous improvement initiatives within the account management team to optimize … services accordingly Qualifications Experience managing a portfolio of over $11m across 10-15 accounts 5+ years of experience in account management, client services, or customer success at IT Service and Custom Software Development companies Proven experience in developing and maintaining strong relationships with senior stakeholders within key accounts, ensuring More ❯

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

Team: Proven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization More ❯

Team Proven ability to foster and sustain strong relationships with our Microsoft specialists and pre-sales teams, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Degree level qualification - DESIRABLE DESIRABLE COMPETENCIES & SKILLS: 2+ Years Experience for an IT Value Added Reseller, Distributor, or … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

Team Proven ability to foster and sustain strong relationships with our Microsoft specialists and pre-sales teams, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Degree level qualification - DESIRABLE DESIRABLE COMPETENCIES & SKILLS: 2+ Years Experience for an IT Value Added Reseller, Distributor, or … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

Account Manager (MSP/IT Support) Brighton, BN1 £30,000 - £40,000 a year (OTE £55,000) Benefits Uncapped commission, pool car/car allowance, private health scheme, continuous learn and development, regular social events and lots more Key Skills More ❯

Economics, or Computer Engineering 15+ years of experience in software subscription sales Strong track record in carrying and exceeding revenue quotas within large enterprise customer environments Proven experience closing 7-figure deals Full sales cycle ownership – from lead generation through to deal closure Previous involvement in pre-sales support … Role & Responsibilities As Strategic Account Executive , you will be responsible for managing a portfolio of key enterprise customers, driving expansion opportunities, and ensuring high customer satisfaction and retention. Your efforts will directly contribute to the company's continued growth and leadership in the DevOps space. Your responsibilities will include … Building and nurturing long-term customer relationships to promote loyalty and retention Identifying and closing upsell and expansion opportunities within existing accounts Managing the renewals process , evaluating customer usage metrics and product adoption Partnering with Finance and Legal teams to structure renewal contracts and maximise renewal More ❯

Economics, or Computer Engineering 15+ years of experience in software subscription sales Strong track record in carrying and exceeding revenue quotas within large enterprise customer environments Proven experience closing 7-figure deals Full sales cycle ownership – from lead generation through to deal closure Previous involvement in pre-sales support … Role & Responsibilities As Strategic Account Executive , you will be responsible for managing a portfolio of key enterprise customers, driving expansion opportunities, and ensuring high customer satisfaction and retention. Your efforts will directly contribute to the company's continued growth and leadership in the DevOps space. Your responsibilities will include … Building and nurturing long-term customer relationships to promote loyalty and retention Identifying and closing upsell and expansion opportunities within existing accounts Managing the renewals process , evaluating customer usage metrics and product adoption Partnering with Finance and Legal teams to structure renewal contracts and maximise renewal More ❯

Customer Success Manager - Manchester Our client is an award-winning Social Housing SaaS organisation experiencing growth due to their successful client base. They are seeking a Customer Success Manager with social housing experience, particularly in income or rent. The Customer Success Manager (CSM) plays a crucial role … building skills, the CSM establishes strong partnerships with customers and internal stakeholders. The CSM ensures the quality and timely delivery of projects, maintains high customer satisfaction and retention levels, and manages the operational relationship with customers. They work closely with Sales (for new business prospects) and Account More ❯

the client organization and arrange introductory and pitch meetings. Work with team to develop proposals that speak to clients' needs, concerns, and objectives. Client Retention Present clients with new products and services and enhance existing relationships. Work with technical team and other internal colleagues to meet customer needs. Relay feedback and customer constraints to technical team. Arrange and participate in internal and external client debriefs. Business Development Planning Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the … or Streaming companies, Sports Rights Holders or adjacent companies (i.e technology service provider to broadcasters) Ability to build consensus across multiple stakeholder groups within customer to get to agreement Ability to embrace and quickly adapt to new technologies and opportunities Effective use of sales tools (i.e., Salesforce and Power More ❯

Customer Success Executive | Blackburn, Lancashire | Full Time – Office based | £26,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market over … passion is to help clients build highly successful businesses. They're experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering. The successful candidate will be someone who thrives in … clear communication and strong client relationships. Ensure high satisfaction and engagement by understanding clients' challenges, goals, and business objectives and delivering on them. Client Retention & Churn Reduction - Proactively address concerns, enhance client satisfaction, build strong relationships, and identify opportunities to retain accounts while fostering long-term loyalty. Growth More ❯

platform empowers businesses to maximise productivity, helping SMBs streamline operations, increase efficiency, and drive revenue. With a strong presence in the market and a customer-first approach, we are expanding our sales team to support our growth. The Role: As an SMB Account Executive, you will be responsible for … business deals. Identify and engage potential SMB customers through outbound and inbound strategies. Conduct product demonstrations and sales presentations tailored to client needs. Understand customer pain points and position our SaaS solution as the ideal fit. Negotiate pricing and contract terms to achieve win-win outcomes. Maintain accurate sales … pipeline data in CRM systems (e.g., Salesforce, HubSpot). Collaborate with Customer Success and Marketing teams to ensure customer satisfaction and retention. Stay up-to-date with industry trends and competitor activities. What We’re Looking For: 1-3 years of experience in B2B sales, preferably in SaaS More ❯

platform empowers businesses to maximise productivity, helping SMBs streamline operations, increase efficiency, and drive revenue. With a strong presence in the market and a customer-first approach, we are expanding our sales team to support our growth. The Role: As an SMB Account Executive, you will be responsible for … business deals. Identify and engage potential SMB customers through outbound and inbound strategies. Conduct product demonstrations and sales presentations tailored to client needs. Understand customer pain points and position our SaaS solution as the ideal fit. Negotiate pricing and contract terms to achieve win-win outcomes. Maintain accurate sales … pipeline data in CRM systems (e.g., Salesforce, HubSpot). Collaborate with Customer Success and Marketing teams to ensure customer satisfaction and retention. Stay up-to-date with industry trends and competitor activities. What We’re Looking For: 1-3 years of experience in B2B sales, preferably in SaaS More ❯

Customer Success; Visa Team Manager Apply locations Swindon time type Full time posted on Posted Yesterday job requisition id R06144 Your role Our Allstar Visa team is an integral part of this vision, ensuring our clients maximize the value of our product, optimize their accounts, and build long-lasting … the lifetime value of our customers. This is an exciting opportunity to grow with the company as we aim to scale and quadruple our customer base in the coming years. What You'll Do: Lead & Develop: Manage and inspire a small, high-performing account management team. Foster a collaborative … matrix-driven environment where each team member thrives. Customer Success Focus: Maximize product usage across your accounts, ensuring clients fully leverage our solutions to meet their expense management needs. Account Growth: Build and sustain long-term relationships with clients, identifying opportunities to grow accounts, improve satisfaction, and increase customer More ❯

and targets. Build relationships at all levels through proactive and regular contact, and be focused on delivering value throughout the life cycle of the customer journey. Effectively manage each client’s usage of their current system, ensure they derive maximum value from their subscription and use your product knowledge … ability to collaborate, influence and constructively challenge internal stakeholders' needs. Be extremely organised and efficient – able to move fast and prioritise efficiently to manage customer satisfaction and retention, as well as applying laser focus to up-sell/cross-sell opportunities. Have a thirst for knowledge – taking … from experience and sharing knowledge to successfully help others. Have an outstanding ability to listen, both to remain open to ideas and to understand customer challenges and opportunities. Be numerate and analytical. Able to accurately forecast revenue. Be assertive with the natural confidence and tenacity to find and create More ❯

and targets. Build relationships at all levels through proactive and regular contact, and be focused on delivering value throughout the life cycle of the customer journey. Effectively manage each client’s usage of their current system, ensure they derive maximum value from their subscription and use your product knowledge … ability to collaborate, influence and constructively challenge internal stakeholders' needs. Be extremely organised and efficient – able to move fast and prioritise efficiently to manage customer satisfaction and retention, as well as applying laser focus to up-sell/cross-sell opportunities. Have a thirst for knowledge – taking … from experience and sharing knowledge to successfully help others. Have an outstanding ability to listen, both to remain open to ideas and to understand customer challenges and opportunities. Be numerate and analytical. Able to accurately forecast revenue. Be assertive with the natural confidence and tenacity to find and create More ❯

Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯

Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯

Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Promote High Standards The execution of CRO services must be of a high … all clients are serviced fully and efficiently and to the best of Visualsofts ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯

Nurture and own the relationship of your portfolio of clients. Client Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Promote High Standards The execution of CRO services must be of a high … clients are serviced fully and efficiently and to the best of Visualsoft's ability at all times. Client Happiness Measured by NPS and client retention levels. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries More ❯

Account Manager – Hardware Maintenance Support Greater Manchester (office-based/hybrid role) We are looking for an experienced, motivated, and customer-focused Account Manager to join our Hardware Maintenance division. This is a client-facing sales role with a strong emphasis on both developing existing accounts and acquiring new … the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring consistent gross profit growth and high customer retention. Identify and close new business opportunities within target verticals and territories, leveraging your network, vendor relationships, and market understanding. Develop tailored support proposals … based relationships with decision-makers in IT operations, procurement, and finance. Articulate the advantages and limitations of OEM vs. TPM, aligning solutions to the customer’s cost, compliance, and availability goals. Create and maintain detailed account development plans, capturing contract lifecycles, hardware refresh cycles, installed base strategies, and planned More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

Realistic OTE of £38k.(average earnings across team). Are you in a sales-based role now and enjoy the customer interaction but do not enjoy the cold calling? Or perhaps your role involves negotiating and persuasion skills, but you do not get the monetary rewards or commission you … feel you deserve? If you love helping customers, have the patience to listen and solve customer problems to provide customer satisfaction then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a sales-based role with … and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer More ❯