supporting clients and colleagues with all things tech. Our team is friendly, fast-paced, and committed to helping everyone work smarter and more securely. The Role: As a Junior ITSupport Analyst, you’ll provide first-line support for all IT issues across the company. You’ll troubleshoot basic hardware and software problems, set up equipment … smoothly. This is a fantastic opportunity for someone with a passion for tech, eager to learn and develop their skills in a supportive environment. Key Responsibilities: Provide first-line ITsupport to staff in person, via phone, and email Set up and configure laptops, desktops, and mobile devices Troubleshoot Windows and Mac OS issues Support Office … email, printers, and basic network issues Escalate complex issues to senior team members Maintain IT documentation and inventory Assist with onboarding new starters Requirements: Passion for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a helpful attitude Willingness to learn and grow Right to work in the UK Desirable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
ITSupport Specialist (Mac Based) - Global Executive Advisory Business Location: Central London (Hybrid - 3 days on-site) £50-£60k (dependent on experience) + Bonus & Benefits Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an ITSupport Specialist to join their growing London team. With a presence … This is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years. The Role As an ITSupport Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end … user support, you'll troubleshoot hardware, software, and network issues while collaborating with the wider IT team to enhance service delivery. This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM More ❯
Temporary ITSupport Technician – Independent School, Gloucestershire Are you a tech-savvy problem solver with a knack for keeping systems running smoothly? Our client, a prestigious independent school nestled in the heart of Gloucestershire, is seeking a Temporary ITSupport Technician to join their friendly and dynamic team. Duration: Temporary Contract Pay: £15–£18 per hour … Location: Gloucestershire Working Hours: Full-time, term-time support What You’ll Be Doing: Providing first-line technical support to staff and students Troubleshooting hardware, software, and network issues Assisting with device setups, AV equipment, and classroom tech Supporting the IT team with ongoing projects and upgrades What’s in It for You? Aside from a … this role stand out: Free freshly prepared meals during your shift Free access to the school’s gym and swimming pool Subsidised barista-style coffees – because let’s face it, nothing gets sorted without a bit of ‘Java’! What We’re Looking For: Previous experience in ITsupport (education sector experience a bonus) Strong troubleshooting and communication More ❯
rapidly. They were 15% over target last year and have invested that money back in to the business to ensure a future proof environment. You will help lead the support team through projects such as new systems, office fit out, as well as mentor and lead the team in to an exciting transition alongside the Head of IT. Responsibilities … As an ITSupport Team Manager you will... Deliver high quality, user centric customer service, maintain & improve support standards. Lead, manage and coordinate IT projects. Oversee documentations, training and team performance tracking. Contribute and influence the IT Strategy. Requirements: As an ITSupport Team Manager, you will need... Extensive technical knowledge of M365 … Azure AD and Azure Cloud Computing. Technical knowledge and configurations of Windows Servers stack. Awareness of IT Operating standards, a focus on Cyber Security standards and practices. Experience managing or leading a team. Benefits: As an ITSupport Team Manager, you will... Annual company performance bonus (Paid for the last 18 years) Healthcare Plan Enhanced Holiday & Pension More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Adria Solutions
ITSupport Engineer Chesterfield - £40-48K My client, a dynamic and growing technology-led organisation, is seeking a skilled ITSupport Engineer to lead the technical delivery of cloud-centric infrastructure projects across a diverse client base. This is a hands-on role focused on delivering scalable, secure, and efficient solutions using Microsoft Azure and … modern networking technologies. Key Responsibilities: Deliver cloud infrastructure and transformation projects, primarily on Microsoft Azure. Ensure projects meet cost, time, scope, and compliance targets. Collaborate with support and delivery teams for smooth service transition. Provide clear project updates and documentation. Identify automation opportunities and process improvements using Azure-native tools. Mentor junior team members and promote knowledge sharing. Support … AZ-104, AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? ITSupport Engineer Chesterfield - £40-48K More ❯
ITSupport Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description … Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input … into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. More ❯
Monkwearmouth Academy, Torver Crescent, Sunderland, England
TYNE COAST ACADEMY TRUST
Provide first-line ITsupport to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services … to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯
Employer description: Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupportMore ❯
ITSupport Technician [Weston-super-Mare] | Full-time | Permanent About the Role We're looking for an enthusiastic ITSupport Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you. … What You'll Be Doing Providing 1st and 2nd line support for hardware and software issues across the business Managing and resolving service desk tickets within agreed SLAs Installing, configuring, and maintaining desktop systems and IT equipment Supporting user account management via Active Directory and Office 365 Assisting with IT equipment moves, upgrades, and installations Collaborating with … the wider IT team to troubleshoot and escalate issues when required Contributing to IT projects and continuous improvement initiatives Keeping accurate records of assets and service desk activity What We're Looking For Minimum 1 years' experience in a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP More ❯
Brixworth, West Northamptonshire, Northamptonshire, United Kingdom
Arden White Limited
Formula 1 - ITSupport Engineer (Team Viewer) Northampton - 12 month contract This amazing long-term contract role for an ITSupport Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business, based in Brixworth, Northamptonshire. You will be a key member within the team and the person that secures … crucial to the success of the F1 and Advanced Engineering projects. The role is based 100% on site in Brixworth and will be responsible for delivering new technologies that support our mission to win F1 World Championships We're looking for a candidate who has good experience and strong knowledge of TeamViewer corporate or enterprise-level functionality, including central … management and licensing. The purpose of the role is to: Deliver new technologies that support our mission to win F1 World Championships Deliver end to end remote access endpoint management platform. Lead by example as a technical escalation point for a broad range of ITsupport topics Manage stakeholders within IT and the business while delivering More ❯
Job Title: ITSupport Engineer - Field Based (Northampton) Salary: £25,000 - £30,000 Location: Northampton About the Role This is the perfect chance to gain hands-on experience with a wide range of technologies while supporting a busy organisation on-site. As our Field-Based ITSupport Engineer, you will be solving technical challenges across hardware … to Cisco technologies. The role is ideal for someone looking to move beyond the service desk, develop real-world technical expertise, and take clear steps towards a long-term IT career with opportunities to progress into senior technical or specialist roles. Key Responsibilities Provide hands-on support for hardware, software, and networking issues Support Microsoft technologies including … out routine maintenance, upgrades, and troubleshooting Deliver a professional and approachable service to end users Assist with networking tasks including Cisco technologies Skills and Experience Required Previous experience in ITsupport or field engineering Knowledge of Microsoft environments including Windows Server, O365, Intune and Active Directory Understanding of networking fundamentals, ideally with some Cisco exposure Strong problem-solving More ❯
ITSupport Engineer Role Overview Provide user support via the service desk both remotely and in person. Issue, repair, and arrange the return of IT equipment. Maintain and supportIT systems including Active Directory, Microsoft 365, and related platforms. Monitor and test backups. Manage IT onboarding for starters and offboarding for leavers across … equipment and applications. Responsibilities Ticketing System Resolve tickets within agreed SLAs. Manage and prioritise the ticket queue. Triage and escalate tickets to the appropriate IT resource. Equipment Issue IT equipment to new starters and arrange returns from leavers, updating tracking systems. Build, configure, and arrange repair of IT equipment, including liaising with third-party vendors. Maintain accurate … stock levels and listings. Maintaining IT Landscape Update Active Directory for starters, leavers, and changes. Ensure M365 licensing and mail setup are correct and functioning. Maintain tracking and asset management software. Compliance Demonstrate a strong awareness of and commitment to ethics, compliance, and relevant codes of conduct. Time Allocation Equipment: 15% Ticketing system: 70% IT landscape maintenance More ❯
1st Line ITSupport Technician - £26,000/£28,000 per annum - Scunthorpe (Occasional Travel To Brigg) Principal IT are working with a leading global lifestyle brand that are looking for a 1st line support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are … passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. About the Role As an ITSupport Technician (1st Line), you will be the first … point of contact for IT queries, providing efficient, friendly support to colleagues across the business. You will ensure smooth day-to-day operations by resolving common issues, maintaining accurate records and escalating more complex cases to the System Operations Technician. This role is key in keeping people productive and confident with their IT tools. Key Responsibilities USER More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Service Desk Manager, ITSupport COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with … leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to … travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to More ❯
Service Desk Manager, ITSupport COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. The Role … sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for … travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
Role: 2nd Line ITSupport Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in Stoke-on-Trent, supporting … Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line ITSupport (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full UK driving licence (occasional travel may be More ❯
Role: Service Desk Team Lead Location: Marlborough (Office-based) Salary: Up to £35,000 (DOE) + Bonus Are you a skilled 2nd/3rd Line IT Engineer ready to take the next step into leadership? Or already leading a small team but looking for more autonomy and ownership? I'm exclusively recruiting on behalf of a growing MSP based … in Marlborough. They deliver high-quality, relationship-focused ITsupport to a loyal and growing client base across a range of industries.Due to continued growth, they’re now looking to hire a Service Desk Team Lead, a hybrid role combining hands-on technical support with leadership of a small team (2–4 engineers), reporting directly to the … Managing Director. This is an ideal opportunity for someone who wants real influence in a business, ownership of service delivery, and the chance to help shape the way ITsupport is delivered. Role Overview As the Service Desk Team Lead , you’ll be responsible for the day-to-day operation of the service desk, ensuring the team delivers More ❯
ITSupport Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line ITSupport Specialist for a 6-month fixed-term contract based in Warrington. This is your chance to join a dynamic team supporting … critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive ITsupport across desktop, mobile, and telephony Building and deploying devices with the latest software and security … SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst other hardware Strong knowledge of Windows More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
ITSupport Engineer – Projects & Infrastructure £40,000 – £45,000 On-site | Cambridge I’m pleased to be supporting a fast-growing and innovative organisation in the search for an experienced ITSupport Engineer to join their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure … delivery.You’ll be supporting a modern Microsoft environment (M365, Azure, Teams, SharePoint) while also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects … e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA, device compliance and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and More ❯
Boston, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a ITSupport Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the … an exciting chance for someone who enjoys problem-solving, working with technology, and being part of a collaborative, forward-thinking environment. In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Follow IT security policies to ensure compliance with data protection … Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet business needs and maintain performance. More ❯
We are looking for an experienced 3rd line ITSupport Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line ITSupport Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line ITSupport Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯
ITSupport Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our … Whale Family! We are looking for someone who can provide ITsupport to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have previous working experience of within an IT team along with experience of troubleshooting hardware and … software and a solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the end of this page but some of the other responsibilities are: Delivering 1st through to 3rd More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 1st Line ITSupport Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line ITSupport Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and technologies, gaining valuable experience in a … supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client ITsupport requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10/11, and core business applications. Set up and configure desktops … technologies. Funded training and certification opportunities. Pension scheme and additional company perks. Career progression within a supportive MSP environment. If you're looking to kick-start or grow your IT career in an MSP setting and enjoy solving problems in a varied role, we'd love to hear from you. Apply today with your CV to be considered. More ❯
Are you an experienced ITSupport Technician and have a strong passion for providing ITsupport to team members? Would you like to work for a very well established and forever growing award winning business? You will be valued as an individual within the business who continually support their staff, along with offering regular rewards. … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred Benefits More ❯
I have a fantastic new opportunity for a talented ITSupport Engineer to join an award-winning technology company who develop market leading security solutions for the financial services sector. A great company culture, innovative solutions and a highly talented team have aided in this company being the first-choice solutions vendor to some of the UK's … most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally. This role will involve troubleshooting problem areas (in person, by telephone, messaging, or email) in a timely and accurate fashion, where possible presenting a first-time fix to minimise client downtime. The post holder will also be … SLA's * Ensure triage of tickets is performed to a high standard so that tickets are prioritised correctly, and trends can be successfully identified * Ensure tickets assigned to the ITSupport team are prioritised, with actions to resolve or fulfil tickets scheduled promptly and our customers are kept regularly updated in line with team KPI's. * Perform 1st More ❯