ITSupport Engineer – London – In-Office + Site Visits Location: London (office-based with regular client site visits) Type: Full-time, Monday to Friday Level: 1st Line with some 2nd Line experience Client: A growing, London-based MSP We’re working with a well-established Managed Service Provider (MSP) based in London who are looking to hire a … 1st Line Support Engineer to join their close-knit and skilled technical team. This is a full-time, office-based role , with regular travel to client sites across London – ideal for someone who enjoys face-to-face support, wants to grow their technical skills, and thrive in a supportive and collaborative environment. The Role You’ll be part … of a small but highly experienced support team, handling a mix of 1st and 2nd line support tasks across a wide variety of client environments. This is a great opportunity for: A strong 1st Line Engineer looking to step up and gain more hands-on experience in 2nd line and project work. Your week will typically involve working More ❯
ITSupport Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic ITSupport Analyst to join its IT team full-time on site. This is an exciting opportunity to work … in a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and … software issues across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows 11 Familiarity with More ❯
Nottingham, Keyworth, Nottinghamshire, United Kingdom
The Channel Recruiter
JOB TITLE : 1st Line ITSupport SALARY: £24,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80’s, XMA has grown to become one of the top … to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Nottingham JOB SPECIFICATION: 1st Line ITSupport This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you’ll … ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You’ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role More ❯
Are you a confident and customer-focused ITSupport Engineer ready to take the next step in your career? We’re looking for a talented and proactive Level 2 IT Engineer who’s eager to grow into Level 3 responsibilities , with full training, mentorship, and professional certifications provided. You’ll join a highly focused, friendly, and close … and constantly exploring new technologies. You’ll be supporting a combination of Blue-Chip Exclusive Companies in London and high-profile Health Care Providers across England , delivering high-quality ITsupport and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include … Managing helpdesk tickets and providing remote desktop support. Visiting client sites across England to resolve IT issues & new installs Troubleshooting hardware, software, and network problems. Setting up and maintaining Internet routers and UniFi access points . Conducting Wi-Fi surveys and optimising wireless coverage. Running and terminating CAT6 cabling where required. Assisting in IT projects, installations, and infrastructure More ❯
Role: ITSupport Officer Location: Witney, Oxfordshire Salary: £26,000 - £30,000 Hours: 37.5 per week between Monday-Friday Profile My client is a very well-respected independent school that are looking to add an ITSupport Officer to their IT Team. Reporting to the Head of IT Services, this is a front-line … customer-facing position providing technical support to staff and pupils across the School. You will help ensure the smooth operation of the systems and provide practical assistance with a range of IT and audio-visual equipment. This role offers an excellent opportunity for an individual with strong communication skills, a positive attitude, and an interest in technology to … develop their experience within a supportive educational environment. Key Responsibilities Provide first-line technical support to staff and pupils, resolving IT issues promptly and professionally Assist with the setup, maintenance, and deployment of devices for the School's 1:1 Surface Programme Support users of desk-based devices and classroom technology, including Surface docking stations and display More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
Franklin Fitch
IT Trackside Support Engineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team … you’ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical … support and solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a More ❯
ITSupport Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line ITsupport and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
ITSupport Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line ITsupport and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯
ITSupport Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line ITSupport Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range … of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members … or third-party providers What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today More ❯
This a great opportunity for a passionate ITsupport engineer to join a well-established client based in Southampton. The successful ITSupport Engineer should have 1 year of experience working in ITSupport environments, with the ability to work both individually and as part of a team. The role will involve troubleshooting, supporting … and maintaining the internal IT equipment within the business... More ❯
ITSupport Engineer Derby Permanent to £30,000 (DOE) ITSupport Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years click apply for full job details More ❯
ITSupport Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years’ experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync … Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company … that are currently looking for an ITSupport Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical More ❯
ITSupport Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years’ experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync … Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company … that are currently looking for an ITSupport Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum (plus excellent company benefits)
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atrium Workforce Solutions Ltd
Contract role – 2nd Line ITSupport/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line ITSupport/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) Sector/Industry: Healthcare Provide customer … support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and … user rights and adding or deleting users. Provide Microsoft 365 administration and end-user support. Perform backup functions, monitor backups, and prepare backup tapes for off-site storage. Manage IT user documentation. Undertake training and development to maintain awareness of new and emerging technologies. Identify IT customer training requirements and liaise with HR to ensure the correct courses More ❯
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused ITSupport Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the … smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology. Key Responsibilities Provide first and second-line technical support to end-users in-person, by email, and over Zoom. Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices. Install, configure, and … maintain operating systems, applications, and IT equipment. Monitor and maintain IT systems, including backups, antivirus, and security updates. Document issues, solutions, and processes in our IT knowledge base. Escalate complex problems to senior IT staff. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Ensure compliance with company IT policies and More ❯
Site Support Technician – 1-Month Contract (Potential Extensions) Location: Bromborough, UK (Onsite) Rate: Up to £220 per day (Inside IR35) Start Date: 6th October Duration: 1 Month (with potential for extension) A leading global consultancy (name anonymised) is seeking Site Support Technicians to join an onsite deployment project in Bromborough, UK . This role offers a hands-on … opportunity to provide ITsupport and maintenance within a fast-paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key … Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a More ❯
Brother, MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror . Job Purpose Provide first-line ITsupport and technical assistance to Banijay Rights staff in the London office and across international offices. This role ensures the smooth running of hardware, software, and systems, delivering … prompt and professional support to all users. Responsibilities: Investigate, diagnose, and resolve hardware and software issues. Triage and manage IT Helpdesk tickets, escalating to senior team members where appropriate. Maintain accurate records of IT assets, software licences, and related documentation. Set up and configure laptops, workstations, and other IT equipment. Conduct routine maintenance, including patch management … and security updates. Perform regular audits of IT hardware and software. Configure and support additional hardware such as smartphones, iPads, and printers. Manage stock levels of equipment, consumables, and supplies. Administer user accounts (starters, leavers, permission changes) across Active Directory, Entra ID, Exchange, and other systems. Deliver onboarding sessions and basic IT training for new starters. SupportMore ❯
Marathon House, The Sidings, Whalley, Clitheroe, England
DARNELL IT SOLUTIONS LIMITED
The 1st Line ITSupport Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯
New Permanent Opportunity for multiple ITSupport Engineers for a leading NS SME in Gloucestershire Gloucester/Cheltenham location – full-time on-site Active eDV (West) required Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple ITSupport Engineers to work for an … testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to ITsupport requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships … Recording and managing support activities Contributing to IT knowledge bases Supporting project teams in system rollouts Essential Experience Required Proven technical support experience – 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MLC Partners
IT Systems & Security Administrator to support and manage a secure MS digital infrastructure environment. This role requires active SC clearance and experience in Microsoft 365 and Azure environments. Outside IR35. London with hybrid working. Key Responsibilities: Administer and configure Microsoft digital infrastructure, including security components. Build, issue, and supportIT hardware across Windows, macOS, and iOS. … Triage incidents in Microsoft Defender (Security Center) and Purview. Manage device estate via Intune and Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in ITsupport or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 2nd Line ITSupport Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience More ❯
ITSupport - 1st/2nd Line - Cambridge - Professional Services - Multi-site - £30,000 plus excellent benefits - On-site Are you a tech-savvy problem solver who thrives on keeping systems running smoothly? Our client, a leading professional services firm, is seeking a proactive and hands-on ITSupport Analyst to join their team in Cambridge. In … this role, you’ll be the go-to support analyst for everything from hardware maintenance and software support to troubleshooting and user assistance. You’ll support colleagues across several UK offices with occasional travel required. Every day brings fresh challenges, so if you enjoy variety, collaboration, and helping others overcome technical hurdles, this is a fantastic opportunity. … combines solid technical ability with excellent communication skills. You’ll have experience supporting laptops, printers, scanners, and basic data patching, and a genuine enthusiasm for delivering a first-class IT service. What sets you apart is your methodical, self-managed approach and your ability to stay calm and effective under pressure. You’ll take ownership of tasks such as More ❯
Join a leading educational organisation in Bournemouth, providing vital ITsupport across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently … escalating complex incidents where necessary. Maintain and supportIT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to … a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service More ❯
therapies to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an ITSupport Analyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform ITsupport for data and communication systems, services … all sites including telecommunications, audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and … software) to ensure they are functioning effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and More ❯
ITSupport Specialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated ITSupport Specialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day … to-day operation of IT systems, and contributing to the ongoing improvement of technology services. Key Responsibilities Provide first-line technical assistance to end-users via phone, email, or in-person, covering hardware, software, and network issues. Troubleshoot and resolve technical problems with minimal disruption to business operations. Install, configure, and maintain computer hardware, software, and peripherals (printers, scanners … etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in ITsupport or a similar technical role. Strong knowledge of Windows and More ❯