451 to 475 of 691 Incident Management Jobs in England

as the first line of escalation for network-related incidents and events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network … of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performance monitoring and management tools, such as ServiceNow & Meraki & SolarWinds, we want to hear from you. You should have strong resource management skills, experience in managing and … IT teams, and the ability to collaborate effectively with stakeholders and third parties. Excellent communication and influencing skills, proficiency in overseeing service operations and incident management, and experience in implementing Continuous Service Improvement Plans (CSIP) are essential. Join us at Specsavers and be part of a team that More ❯

as the first line of escalation for network-related incidents and events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network … of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performance monitoring and management tools, such as ServiceNow & Meraki & SolarWinds, we want to hear from you. You should have strong resource management skills, experience in managing and … IT teams, and the ability to collaborate effectively with stakeholders and third parties. Excellent communication and influencing skills, proficiency in overseeing service operations and incident management, and experience in implementing Continuous Service Improvement Plans (CSIP) are essential. Join us at Specsavers and be part of a team that More ❯

as the first line of escalation for network-related incidents and events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network … of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performance monitoring and management tools, such as ServiceNow & Meraki & SolarWinds, we want to hear from you. You should have strong resource management skills, experience in managing and … IT teams, and the ability to collaborate effectively with stakeholders and third parties. Excellent communication and influencing skills, proficiency in overseeing service operations and incident management, and experience in implementing Continuous Service Improvement Plans (CSIP) are essential. Join us at Specsavers and be part of a team that More ❯

influence the "Why" (our outcomes) and the "What" (our platform team roadmap), making sure that is well understood by your engineers. You'll have management responsibility for a team of engineers. You will spend a lot of your time making the "What" a reality, by focusing on the "Who … enhance team performance. Oversee system telemetry, documentation, patching, and proactive infrastructure management. Ensure a balanced approach to quality, tech debt, and roadmap delivery. Support incident management and maintain system reliability. Line manage and support engineers, understanding their strengths, growth areas, and aspirations. Provide feedback, growth opportunities, and maintain … You are delivery-focused, experienced in agile teams, and can create clear delivery plans, ensuring visibility on results, impact, and outcomes. You have strong management experience, overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions. How you work At Accurx we believe in making More ❯

infrastructure as code) Azure PaaS infrastructure using Terraform, ARM templates, or similar At least one high-level language (e.g., C#) Application performance monitoring and incident management processes Proficient in: PowerShell, Azure CLI Git, JavaScript, JSON, XML, YAML Experience with: Distributed architectures and container technologies Building and maintaining highly More ❯

infrastructure as code) Azure PaaS infrastructure using Terraform, ARM templates, or similar At least one high-level language (e.g., C#) Application performance monitoring and incident management processes Proficient in: PowerShell, Azure CLI Git, JavaScript, JSON, XML, YAML Experience with: Distributed architectures and container technologies Building and maintaining highly More ❯

infrastructure as code) Azure PaaS infrastructure using Terraform, ARM templates, or similar At least one high-level language (e.g., C#) Application performance monitoring and incident management processes Proficient in: PowerShell, Azure CLI Git, JavaScript, JSON, XML, YAML Experience with: Distributed architectures and container technologies Building and maintaining highly More ❯

Complete desktop configuration, prepare equipment for deployment to end users. Delivery and installation of desktop assets and peripherals to end users. Assist with Desktop Incident Management support to users who are based in the office or working remotely. Assist in moving users between office locations. Cabling, desktop configuration More ❯

as a wide range of other production support services. The role works as part of a shift-working team providing 24 hour operational support, incident management and stakeholder communication for a range of BBC platforms and services. Interview process In office interview NBH - approx. one hour of technical More ❯

solutions using Java/Kotlin. Write unit, component, integration, end-to-end, and performance tests. Support the products throughout their lifecycle, including production and incident management. Required Qualifications, Capabilities, and Skills Formal training or certification in Java programming and proficient experience. Recent hands-on experience as a back-end More ❯

automate, publish and communicate deployment patterns for migration. Support engineering teams in optimizing the migration path. Escalation point for engineering teams in troubleshooting and incident management. Driving the adoption of automation in the platform, using common methods with other platforms. Documentation of deployed systems, scripts and other working practices More ❯

for existing custom reports and conducting regular report reviews, ensuring all data meets security and data privacy standards. 1. Workday System Maintenance and Support: Incident Management: Monitor and manage the Workday support queue, prioritising and resolving Tier 1 & 2 incidents and requests (e.g. security assignments, data corrections). … problems to Global Solutions Managers or outsourced technical teams as needed. Ensure the operational effectiveness of Workday through proactive system reviews and analysis. Release Management & Testing: Support semi-annual Workday releases, including regression and unit testing of new features and changes. Participate in the system development lifecycle (SDLC) from … requirements gathering to deployment and support, collaborating with Global Solutions Managers and outsourced teams. Data Management: Develop and manage Enterprise Interface Builder (EIB) data loading strategies for deployments, business-as-usual (BAU) activities, and mergers & acquisitions. Work with the wider HR Team to ensure data quality and consistency, investigating More ❯

m/f/d) to oversee and optimise our UK card issuing and payment operations. This role is focused on project execution, stakeholder management, and regulatory compliance , ensuring efficient and compliant payment operations in the UK market. You will work closely with banking partners, card networks, regulators, and … payment processors , ensuring high authorisation rates and efficient payment flows. Monitor transaction performance, fraud patterns, and operational risks , driving improvements where necessary. Stakeholder & Partner Management Act as a key point of contact for UK banking partners, acquirers, and payment processors. Collaborate closely with internal teams (Compliance, Risk, Finance, and … Payment Operations) to ensure alignment between business needs and payment strategies. Support contract negotiations and service-level agreements with external partners. Regulatory Compliance & Risk Management Ensure all payment activities comply with FCA regulations, AML/KYC policies, and PSD2 requirements . Work with fraud and risk teams to enhance More ❯

You will work in close partnership with the Vendor Service Delivery Manager, the business and the Enterprise Service Desk Delivery lead. You will monitor incident and service request tickets for the specialized service desks. You will act as escalation point for the specialized service desk and manage/co … partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. … MSP) resources aligned with KITE support and specialized service desks. Support and collaborate on service excellence by implementing best practices and process optimizations for incident management and service requests. Collaborate with cross-functional teams to enhance system reliability, performance, and user satisfaction. Provide insights and recommendations to leadership More ❯

You will work in close partnership with the Vendor Service Delivery Manager, the business and the Enterprise Service Desk Delivery lead. You will monitor incident and service request tickets for the specialized service desks. You will act as escalation point for the specialized service desk and manage/co … partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. … MSP) resources aligned with KITE support and specialized service desks. Support and collaborate on service excellence by implementing best practices and process optimizations for incident management and service requests. Collaborate with cross-functional teams to enhance system reliability, performance, and user satisfaction. Provide insights and recommendations to leadership More ❯

and maintenance of the cloud platform (Azure/GCP), ensuring the infrastructure securely and efficiently deploys our banking applications. Establish robust monitoring, alerting and incident management processes to uphold SLAs and SLOs, proactively identifying and resolving potential issues. Team Management & Development Lead, mentor and grow a high … and other technology functions to define platform requirements and deliver mission-critical functionality. Communicate platform updates to executive leadership and other stakeholders. Cost & Vendor Management Optimize cloud resource usage and negotiate vendor relationships to maintain a cost-effective yet robust infrastructure. Personal Attributes & Experience Proven track record of designing More ❯

timely manner, if not under the scope of the Service Desk. Liaise directly with business users to understand or clarify the nature of the incident/request and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to ensure the resolution of all … incidents in line with the Incident Management Policy. Provide excellent customer service through ownership of issues and deliver effective communication and resolution of issues in line with the agreed service levels. Send clear, concise communication to affected users regarding planned and unplanned service outages using notification templates. When More ❯

good software engineering practices. Create scalable model training pipelines integrated into cloud applications and APIs. Define KPIs and monitoring systems for deployed models, including incident management strategies. Engage with platform teams to scope and implement accelerators. Stay updated on MLOps advancements and educate the team. Maintain comprehensive documentation … for models and deployment processes. Partner with Product Management to leverage ML and AI for value generation. Qualifications: 5-7 years of experience in a quantitative role, preferably in CPG or retail. Proven success in delivering AI/ML/Data Science products in agile environments. Ability to translate More ❯

good software engineering practices. Create scalable model training pipelines integrated into cloud applications and APIs. Define KPIs and monitoring systems for deployed models, including incident management strategies. Engage with platform teams to scope and implement accelerators. Stay updated on MLOps advancements and educate the team. Maintain comprehensive documentation … for models and deployment processes. Partner with Product Management to leverage ML and AI for value generation. Qualifications: 5-7 years of experience in a quantitative role, preferably in CPG or retail. Proven success in delivering AI/ML/Data Science products in agile environments. Ability to translate More ❯

ownership, collaboration, and continuous learning. Manage team performance, set clear goals, and conduct regular performance reviews. Define and implement reliability standards. Develop and improve incident management processes in alignment with engineering support, ensuring effective resolution and root cause analysis. Drive proactive monitoring, alerting, and automation to minimize downtime … improve system reliability. Lead efforts to eliminate single points of failure. Collaborate with DevOps practice to ensure best practices to accelerate delivery. Drive post-incident reviews and implement preventative measures. WHAT YOU WILL NEED Proven experience in SRE, DevOps, or related roles, with some experience in a mentorship or … scripting language (e.g., Python, Go, Bash). Deep understanding of networking, databases, and distributed systems. Strong communication , collaboration, and problem-solving skills. Experience with incident response, on-call rotations, and post-mortem processes. If you are ready to be at the forefront of the AdTech industry, shaping its future More ❯

Not mandatory, but good to have Job Description: Experience: 6 - 8 years of relevant experience in OpenVMS system administration. Key Roles and Responsibilities: User Management Day to day problem/systems management Taking care of the Sysman and Sysgen Utilities Monitor and maintain backups, batch jobs, and reporting … systems are configured and maintained to achieve maximum uptime with system performance level meeting customer expectations Support, develop and implement Change/Problem/Incident Management Process Provide team technical assistance for complex and critical issues System Management Installing and configuring disk drives presented from controllers and More ❯

role, you will:Be the friendly front-of-house for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial experience.Master Incident Management: Accurately logging and tracking incidents, providing first-line solutions (like password resets), escalating complex issues, and keeping users informed of progress.Efficiently Handle … Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team.Excel More ❯

role, you will:Be the friendly front-of-house for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial experience.Master Incident Management: Accurately logging and tracking incidents, providing first-line solutions (like password resets), escalating complex issues, and keeping users informed of progress.Efficiently Handle … Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team.Excel More ❯

role, you will:Be the friendly "front-of-house" for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial experience.Master Incident Management: Accurately logging and tracking incidents, providing first-line solutions (like password resets), escalating complex issues, and keeping users informed of progress.Efficiently Handle … Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team.Excel More ❯

/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities : Act as SME for AWS services such as EC2, VPC, RDS, ELB, Route 53, EFS, S3, and Athena. Configuration Management … Hands-on experience with key AWS services such as EC2, VPC, RDS, ELB, Route 53, EFS, S3, and Athena. Version Control System: GIT Configuration Management Tools: Ansible Containerization: Docker Orchestration tools: Kubernetes Infrastructure as Code (IaC) Tools: Terraform, AWS CloudFormation DevOps CI/CD : Proficiency in CI/CD … Monitoring & Observability: Familiarity with monitoring solutions like AppDynamics and CloudWatch for proactive system health monitoring. Ticketing & Collaboration Tools: Experience with Jira and ServiceNow for incident management and collaboration. Operating Systems: Strong expertise in Linux; familiarity with Windows OS is a plus. Scripting & Automation: Proficiency in scripting languages such More ❯