126 to 150 of 205 SLA Jobs in England

upgrades. Act as Subject Matter Expert and drive continuous improvement. About You: Expertise in Microsoft Fabric and SQL Server. Proven technical leadership experience. Strong SLA-driven incident and problem management. Cloud implementation experience. Knowledge of JIRA, Confluence, FinOps and PaaS. Ready to lead and shape a critical enterprise data platform ...

processing patterns; late data handling, watermarking, and backfill strategies; throughput vs latency trade-offs in pipeline design * Production data observability - data lineage, quality checks, SLA monitoring, alerting on freshness and completeness; treating data correctness as a first-class concern * CI/CD for data infrastructure - version-controlled pipelines, automated data ...

approved offerings. Helping improve processes, turnaround times, and sales efficiency. Acting as the link between Sales, Pre-Sales, suppliers, and internal teams. Monitoring SLA's and hitting KPIs around quoting speed, pipeline contribution, and customer satisfaction. What We're Looking For 2 years' experience in sales support, sales admin ...

1. 1.Multi-Cloud Architecture (Strategic design and scaling of global Azure and AWS environments) 2.MSP Governance (Managing and holding Managed Service Providers accountable for SLA/delivery) 3.Infrastructure Automation (Driving 'Infrastructure as Code' to ensure repeatability and lean operations) 4.Platform Lifecycle Management (Ensuring global hardware/software stays current, supported ...

National Critical Infrastructure system. The role involves working closely with the client, third parties, and the consultancies delivery teams to ensure a 99.99% SLA within a Live Service environment. Key Responsibilities Incident and problem resolution Transaction tracing and service reporting Leading troubleshooting and issue resolution sessions Working with suppliers ...

appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA’s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns ...

implement secure, scalable data integration and ETL solutions using Talend and Unix Build and maintain data pipelines (ingestion, transformation, curation) with monitoring, alerting, and SLA adherence Collaborate with stakeholders to define requirements aligned to non-functional requirements (performance, cost, security) Support incident resolution and ensure service continuity Contribute to Agile ...

implement secure, scalable data integration and ETL solutions using Talend and Unix Build and maintain data pipelines (ingestion, transformation, curation) with monitoring, alerting, and SLA adherence Collaborate with stakeholders to define requirements aligned to non-functional requirements (performance, cost, security) Support incident resolution and ensure service continuity Contribute to Agile ...

financial crime operations, including CDD/EDD, transaction monitoring, sanctions screening, and SAR processes Proven experience governing third-party or outsourced operational delivery, including SLA management, governance frameworks, and performance monitoring Substantial experience with operational resilience programmes, including IBS identification, impact tolerance setting, or scenario testing Strategic capability balanced with ...

Jira project configuration at production scale - workflows, schemes, custom fields, screens Confluence administration - spaces, permissions, templates Jira Service Management administration - request types, queues, portals, SLA management platform, or greenfield) User and group lifecycle operations at scale (thousands of users) Working knowledge of SCIM provisioning, ideally with Okta as the identity ...

setup, infrastructure patching, troubleshooting, and problem resolution. * Advise on preventive maintenance and configuration adjustments to optimise product performance and customer satisfaction. * Manage systems within SLA, proposing improvements and implementing changes to meet service standards. * Engage with third parties to resolve complex product issues and ensure seamless project delivery. * Stay current ...

peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development ...

keeping customers and internal teams updated. Building a pipeline of opportunities within existing accounts by identifying whitespace and upsell opportunities. Following consistent processes, managing SLA's and making sure orders and changes are accurate and compliant. Working towards KPI's such as contacting accounts, renewals, price reviews and order accuracy. ...

FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA’s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs ...

will also travel to factories to commission what you have built, support field engineers remotely, and pick up customer support tickets to SLA targets. Expect a mix of development, deployment and support throughout the year. Your skills probably already fit Languages and frameworks : .NET, JavaScript, HTML, CSS, Entity Framework ...

highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with ...

highly professional manner when dealing with clients/customers/Engineers Previous experience of scheduling work Ability to work towards KPI's and strict SLA's Ability to react to changing circumstances and work under pressure Good IT skills for Excel and Microsoft Word are essential The additional benefits with ...

Cisco routers and switches Fortinet Fortigate firewalls (FortiManager/FortiAnalyzer) WAN, LAN, VPN and satellite network environments BGP, OSPF, IPSEC, QoS and IP SLA VoIP networking environments Linux-based systems Additional technologies that may be encountered include MPLS, 802.1x, multicast, containerisation and automation tools. What We ́ll Expect: Experience designing ...

with supporting activities. Expenses will be provided. Tasks Provide Desktop Support within the client Fault identification and resolution of incidents/requests within contracted SLA targets Mobile solution support (Mobile Phones and Laptops) Software and hardware installation PC Configuration Laptops & MacBook imaging Assisting with IT Stores tasks when required Supporting … work with minimum supervision Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA ...

Provider, based in Milton Keynes and London. The business has a global 24-7 support offering for its clients and boasts a 98.2 Service Level Agreement achieved and a 97.5% customer satisfaction rate. The role is Account Manager – to manage and grow a set of existing clients. ...

maintenance , including fault finding and minor works Respond to breakdowns in a timely and professional manner Ensure all work is completed in line with SLA/KPI expectations Accurately complete job reports and documentation Liaise with clients and provide a high level of customer service Support compliance with health & safety ...

support within data halls Managing ServiceNow requests and workflow queues Supporting permit systems (e-permit/TCM) Escalating incidents and ensuring timely resolution Maintaining SLA/KPI compliance across all activities Working closely with Shift Leaders and site management You'll also play a key role in maintaining standards across ...

support within data halls Managing ServiceNow requests and workflow queues Supporting permit systems (e-permit/TCM) Escalating incidents and ensuring timely resolution Maintaining SLA/KPI compliance across all activities Working closely with Shift Leaders and site management You'll also play a key role in maintaining standards across ...

workshop operations, ensuring timely, high-quality repairs of all incoming devices. Plan and manage repair & refurbishment workflows, resource allocation, and parts logistics to meet SLA targets and reduce turnaround times. Lead troubleshooting and root cause analysis of complex technical issues, supporting technicians in developing solutions. Implement and refine best practices ...

Responsibilities/Duties Key responsibilities of the role include, but are not restricted to the following: Manage and monitor third party performance against key SLA's and KPI's, ensuring any contractual commitments are realised and that the appropriate remedies are implemented where appropriate. Champion the management of the Supplier ...