Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯
Your role The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all … with Site Engineers and engaging third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information provision, and holiday/sickness More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
and week 2 (9:00-17:00 Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH257520 To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact Sophie More ❯
chain for MEP components. Maintain areas to show site standards. Assess and escalate potential risks. Contribute to safety and operational improvements. Complete work orders promptly and accurately, adhering to SLA standards. Personal Qualifications: Minimum 5 years experience in Critical Environments (e.g., Banking HQ, Data Centres). Electrical Engineering apprenticeship or equivalent (Mechanical experience desirable). HVAC experience. Excellent communication and More ❯
support team: Manage a team of experienced agents across SF, NY, and (soon) the UK. Attract, hire, and grow exceptional talent. Drive operational excellence: Own key support metrics (CSAT, SLA, backlog, handle time) and continuously improve our processes and systems. Innovate with AI and automation: Implement and refine workflows that combine human judgment and AI assistance to create best-in More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
L icencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems More ❯
huntingdonshire, east anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Licencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in More ❯
initiative and an 'always thinking' approach to working Ability to work with wider teams and business owners Strong communication and interpersonal skills Excellent relationship building skills Understand commitment to SLA and achieving deadlines Leadership and motivation System development lifecycle Business Analysis HR Systems design methodology and experience Visio, MS Project, Excel This is a hybrid working role where you can More ❯
failures and providing individual status reports. •Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's. •Lab and test farm maintenance •Execute Automated test and analyze the test results. BASIC QUALIFICATIONS •BE, B tech, Mtech , MCA, Msc , IT, Computer Science, ECE, ELECTRICAL ELECTRONIC ENGIEERING. •A More ❯
failures and providing individual status reports. •Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's. •Lab and test farm maintenance •Execute Automated test and analyze the test results. About the team The Amazon Emerging Devices Software (EDS) is part of the Amazon Devices team. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Brsk
Ensure adequate resource coverage and operational readiness across the region Collaborate cross-functionally with Build, Installations, and other teams to maintain seamless network operations Manage subcontractor partnerships and uphold SLA performance Lead major incident response efforts with clarity and control Oversee the successful handover of new build areas into the Maintenance team Monitor and report KPIs, team progress, and improvement More ❯
test harnesses Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore Quality Service team on More ❯
test harnesses. Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved. Development and execution of test plans, monitoring and reporting on test execution and quality metrics. Coordinating with offshore Quality Service team on More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Randstad Sourceright
Being the frontline of support to field engineers and working together to increase dialup performance, whilst aiding project led comm change rollouts Key Responsibilities: Be aware of the contractual SLA’s for the NHH, HH and sub-metering faults and contribute to achieving these SLA’s. Work to daily and weekly targets set by the faults team leader. Be able More ❯
Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯
Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯
with 7+ years to support them on a number of maintenace activities as per below; - Platform Performance Monitoring - ServiceNow Subscription Management - Monthly Patch Scheduling and Deployment (Dev, Test, Prod) - SLA Based Break/Fix Support - Commonly Requested Services (User Admin, Reporting/dashboards, No Code) - Program Governance - Data Maintenance - Full, twice-a-year upgrade management - Platform HealthScan Review & Remediation/ More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
LA International Computer Consultants Ltd
appropriate * Seek to continually improve the controls' processes and ways of working * Effectively manage task enablement for provision and repair to meet the required appointment date/s or SLA's Manually build tasks to meet the required appointment dates where automation is not in place e.g. Cloud Voice Please send your latest CV LA International is a HMG approved More ❯
budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a More ❯
budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a More ❯
of all controls equipment as per company policy, for all sites visited under a serviceagreement Responsible for attending callouts and breakdowns as and when required, according to company SLA's Provide daily updates to line manager Complete site reports for each visit performed, detailing work carried out and recommendations Responsible for building and maintaining strong client relations Carry out More ❯
of all controls equipment as per company policy, for all sites visited under a serviceagreement Responsible for attending callouts and breakdowns as and when required, according to company SLA's Provide daily updates to line manager Complete site reports for each visit performed, detailing work carried out and recommendations Responsible for building and maintaining strong client relations Carry out More ❯
Employment Type: Permanent
Salary: £47000 - £55000/annum + car allowance £6825 + superb bene
of all controls equipment as per company policy, for all sites visited under a serviceagreement Responsible for attending callouts and breakdowns as and when required, according to company SLA's Provide daily updates to line manager Complete site reports for each visit performed, detailing work carried out and recommendations Responsible for building and maintaining strong client relations Carry out More ❯
Employment Type: Permanent
Salary: £53000 - £55000/annum + car allowance £6825 + superb bene
and Satcom communication services for the marine industry. In this role you will ensure effective, timely and robust management of all UK Government support cases for CSC4 to ensure SLA/KPIs are met or exceeded click apply for full job details More ❯