Service Delivery Jobs in England

1,076 to 1,100 of 1,282 Service Delivery Jobs in England

Head of Information (London)

London, UK
Guardian Jobs
England, United Kingdom 75,000.00-100,000.00 18 hours ago Head of Global Information Security Transformation & EMEA BISO London, England, United Kingdom 4 weeks ago Global Head of Operations (Service Delivery) London, England, United Kingdom 4 weeks ago Stratford, England, United Kingdom 2 days ago Head of Back Office Operations (London office) London, England, United Kingdom 1 week More ❯
Employment Type: Full-time
Posted:

Business Support Executive

Brentford, Middlesex, England, United Kingdom
Source4 Personnel Solutions
a leading independent Telecoms & IT provider with strong industry ties and a solid market reputation. They’re seeking a Business Operations Manager to support leadership in driving performance, improving service delivery, and ensuring customer contracts and SLAs are met. Key Duties: KPI reporting and performance analysis Reviewing contracts and managing SLAs Driving process improvements Stakeholder engagement and customer More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Business Development Manager

London, United Kingdom
Hybrid / WFH Options
Bennett and Game Recruitment LTD
provide guidance, and build packages Progress and close deals with professionalism and confidence Account Management Serve as Account Manager for all clients post-sale Liaise between clients and the service delivery team to ensure smooth operations Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 40,000 Annual
Posted:

Talent Acquisition Business Partner (London)

London, UK
ConnectWise
community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept More ❯
Employment Type: Full-time
Posted:

Account Manager - Copywriting

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
In Technology Group
to gain hands-on experience in a fast-paced digital environment. You'll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. You will need Copywriting experience for this role as you will be working closely on a speficic client on this. Key Responsibilities: Update and maintain client websites and More ❯
Employment Type: Permanent
Salary: £35000/annum Benefits
Posted:

Network Lead

York, Yorkshire, United Kingdom
Sja's West
First Aid, Community Education, and Community Fundraising . Additionally, you'll help develop our offerings for young people. Responsibilities Lead a team of Volunteer Leaders to drive excellence in service delivery. Develop an inclusive and diverse volunteering experience for both new and existing volunteers. Navigate through change to build a bigger and better St John Ambulance. What You Can More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Team Supervisor (Facilities)

Guildford, Surrey, United Kingdom
Landmarcsolutions
will play a pivotal role in supporting the day-to-day operations of our facilities services. Your key responsibilities will include: Supervising team members to ensure efficient performance and service delivery. Motivating, mentoring, and guiding team members to meet and exceed performance goals. Fostering a positive, collaborative working environment through clear communication of objectives. Monitoring and ensuring timely completion More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Industrial Automation Engineer

Bristol, Avon, England, United Kingdom
Robert Walters
resolution through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … to minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, Capacity Management, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed service level agreements … SLAs) at all times while assuring quality in every aspect of service delivery.* Participate in shift rotation plans and adhere strictly to the operating model for consistent coverage and support.* Collaborate with subject matter experts (SMEs) on complex functional issues requiring specialist input or escalation.* Coordinate communications between suppliers, original equipment manufacturers (OEMs), and other IT stakeholders relevant to More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Ecommerce Customer Service Supervisor

London, United Kingdom
Vivienne Westwood Ltd
share our passion for creativity, sustainability, and innovation, we'd love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the … customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY REPSONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer service policies and … identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for improvement in products and services. Managing escalated customer issues, providing solutions More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Business Analyst

Bristol, Avon, South West, United Kingdom
Reed Technology
an expanding organisation as we enhance our IT services and operations, focusing on our emerging defence portfolio. We are looking for a BA with a classic IT orientation (Networking, Delivery, Security) Day-to-day of the role: Lead the development and elaboration of Business Cases and detailed requirements documentation for complex programmes and projects. Ensure project benefits are clearly … the project are documented and understood. Coach, mentor, and supervise project and programme team Business Analysts to ensure successful project delivery. Engage actively with project sponsors throughout the project delivery lifecycle to ensure adherence to requirements and scope management. Required Skills & Qualifications: Proven track record as an IT Business Analyst, particularly in IT infrastructure, networking, cyber security, and IT … service delivery. Experience in defence, engineering, or manufacturing industries. Strong understanding of Waterfall and Agile methodologies, with a preference for Waterfall. Excellent stakeholder management, communication, and relationship management skills. Exceptional analytical and problem-solving abilities with a thorough knowledge of process review, business analysis, and system development methodologies. Desirable: Relevant Professional IT Qualifications such as BCS BA Practitioner, Six More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

IT Technical Specialist

Alderley Edge, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Niche Employment Solutions Limited
documentation and internal knowledge bases up to date. Ensure all systems meet security, compliance, and data protection standards. Be part of continuous improvements to enhance user experience and IT service delivery. What Youll Need: Previous experience in IT support, end-user computing, or similar technical roles. Solid knowledge of Microsoft 365 and Active Directory. Experience with Windows 10/… Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and bonus opportunities Enhanced pension scheme Wellness programme More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Senior Consultant - SAP S/4HANA Public Cloud (FI/CO)

London, United Kingdom
Acuiti Labs Inc
CPQ & Entitlement Management. Acuiti Labs come with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco … as-a -service, and Software-as-a-Service. "Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What we offer you: We are proud to be an organization that firmly believes in having a company culture that is friendly,motivating … large or complex engagements are a strong plus. Proven success managing C-level stakeholders and mixed on-shore/off-shore teams. Prior exposure to SaaS or managed-services delivery models More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Epsom, Surrey, England, United Kingdom
Required IT
looking for an experienced IT Support Specialist to join our team and play a crucial role in supporting our end users across multiple locations while ensuring excellence in IT service delivery. What You’ll Be Doing As part of our dedicated IT team, you’ll provide high-quality technical support across a wide range of systems and platforms. You … Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Programme Delivery Consultant

Bath, Avon, England, United Kingdom
Hybrid / WFH Options
Identify Solutions
Programme Delivery ConsultantLocation: Hybrid -typically one day a week in your local office (South West, North or London), plus travel to client sites when needed. Up to £62,000 per annum + bonus + benefits I'm looking for a Programme Delivery Consultant to join a growing consulting team delivering meaningful change across Financial Services. You'll lead … just providing PMO support. What you'll do: Deliver business, process or technology change projects for Financial Services clients Work independently or with senior teams to mobilise and guide delivery Develop and improve delivery tools, methods and propositions Identify opportunities to grow client relationships and support new business What you'll have: 5+ years of hands-on delivery … and travel across the UK Nice if you have: PMO or project management background Exposure to varied clients and change challenges Ready to make an impact in Financial Services delivery? I'd love to hear from you. More ❯
Employment Type: Full-Time
Salary: £50,000 - £62,000 per annum
Posted:

Programme Delivery Consultant

Bath, England, United Kingdom
Hybrid / WFH Options
Identify Solutions
Programme Delivery Consultant Location: Hybrid -typically one day a week in your local office (South West, North or London), plus travel to client sites when needed. Up to £62,000 per annum + bonus + benefits I’m looking for a Programme Delivery Consultant to join a growing consulting team delivering meaningful change across Financial Services. You’ll … just providing PMO support. What you’ll do: Deliver business, process or technology change projects for Financial Services clients Work independently or with senior teams to mobilise and guide delivery Develop and improve delivery tools, methods and propositions Identify opportunities to grow client relationships and support new business What you’ll have: 5+ years of hands-on delivery … and travel across the UK Nice if you have: PMO or project management background Exposure to varied clients and change challenges Ready to make an impact in Financial Services delivery? I’d love to hear from you. More ❯
Posted:

ServiceNow Lead Solution Architect

London, United Kingdom
Hybrid / WFH Options
Capita
leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. Job Description Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/fully … leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching, mentoring … and driving personal and professional development and ultimately creating a high performing and engaged team. From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience and in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Engineer

Coventry, Warwickshire, United Kingdom
British Airways
the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners … the technology that powers the world's most iconic airline. What you'll do: Design and implement resilient network solutions that support British Airways' business needs. Collaborate with project delivery teams to support network development across global sites. Configure and maintain network devices including routers, switches, and firewalls. Monitor network performance and proactively troubleshoot to ensure optimal service delivery. Maintain security compliance by working closely with IT, Cyber Security, and service partners. Deliver network maintenance, upgrades, and documentation with accuracy and clarity. Provide training, guidance, and support to users and junior colleagues, contributing to a learning-focused culture. Analyse network usage, forecast future capacity, and optimise bandwidth efficiency. Engage in cross-team collaboration with developers, system More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Help Desk Manager

Stafford, Staffordshire, West Midlands, United Kingdom
McCarthy Recruitment Limited
Excellent Benefits Ready to Lead, Inspire, and Drive IT Excellence? Are you a passionate IT leader who thrives in fast-paced environments and loves empowering teams to deliver exceptional service? Our client is looking for an IT Helpdesk Manager to take the reins of a high-performing support team and elevate our IT operations to the next level. Why … sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on support across the Microsoft tech stack (Windows Server, Active Directory, Office 365, Azure). … Troubleshoot complex issues and lead the integration of new technologies. Customer Service Excellence Be the voice of outstanding customer service. Build strong stakeholder relationships and use feedback to enhance service delivery. What Were Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical knowledge of More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Head Of Technical Operations Centre

London, United Kingdom
Christy Media Solutions
ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning … entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a senior escalation point for complex network and service … enhance customer experience. Contribute to the long-term technical strategy, evaluate and implement new technologies, and oversee their integration. Collaborate with external vendors and partners to ensure high-quality service delivery. Utilise and develop monitoring systems (e.g., Zabbix, Grafana, Prometheus) and oversee client reporting systems. Skills and Qualifications 5-7+ years' experience in a technical leadership role within More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Core Services Delivery Manager

Birmingham, Staffordshire, United Kingdom
GES - Global Experience Specialists
Job Details: Core Services Delivery Manager Full details of the job. Vacancy Vacancy Core Services Delivery Manager Job Reference Number Job Reference Number VN1223 Employment Type Employment Type Permanent Job Advert Join Our Team as a Core Services Delivery Manager! Do you have experience in the events and exhibitions industry? Are you a competent in the six … aspects of Scope, Schedule, Financial, Risk, Quality and Resources?If so, we want YOU! As our Core Services Delivery Manager, you will manage the delivery of Core Operations at show site, including Electrics, Stand Fitting, Floor Covering and Furniture. Main Duties include: Evaluate, assess and manage all the associated risks involved that may affect the delivery of … provided. Ensure H&S compliance is adhered to by all staff (internal and appointed Contractors) which includes the checking that the relevant training is undergone. Be responsible for the delivery of the project meeting the minimum expected outcomes & benefits Work as part of the overall Operations team which will include Ops planning, Account Management onsite delivery and the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Administrator

London, United Kingdom
Thrive
working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve … any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup … Workstation Technologies Knowledge and experience with Office 365 and Azure Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Bromley, Kent, England, United Kingdom
Reed
for future progression and personal development. Day-to-day of the role: Serve as the customer face of our organisation, ensuring that our customers receive exceptional service. Assist the service desk in delivering IT managed support services. Provide technical assistance to school-based users and report service issues in accordance with service desk policies. Diagnose and troubleshoot … issues, engaging with customers to resolve problems efficiently, and determining when to escalate more complex issues. Work collaboratively with remote teams to build strong working relationships and ensure seamless service delivery. Required Skills & Qualifications: Experience in maintenance and support of desktop and mobile devices including laptops, Chromebooks, and tablets. Proficiency in peripheral support including printers, scanners, interactive screens, projectors … Operational knowledge of Microsoft 365 and/or Google Workspace. Technical knowledge equivalent to CompTIA A+ or similar certification. A working knowledge of ITIL methodology and experience with IT service desk ticketing systems, such as ServiceNow, is advantageous. Excellent customer focus, problem-solving, and time management skills. Strong communication skills, both verbal and written. Punctuality and ability to prioritise More ❯
Employment Type: Full-Time
Salary: £30,000 - £37,000 per annum, Inc benefits
Posted:

Senior Service Designer

London, United Kingdom
iO Associates
Senior Service Designer up to £700/day (Inside IR35) 6-Month Contract London - Hybrid We are seeking a highly experienced Senior Service Designer to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can power the next generation … of UK public services, with real impact at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and address user … needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to drive decisions. Ability to influence and negotiate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Automation Controls Engineer

Brierley Hill, West Midlands, United Kingdom
Daniel-Scott Recruitment Ltd
resale. The UK business unit is a growing, profitable, and tight-knit operation with an excellent team environment. We now working with them to recruit for A senior Automation Service Technician who will assist the service centre manager in leading the companys service operations, focusing on customer satisfaction and operational efficiency. Alongside the in-house controls expert … supporting the growth of the machinery control business whilst also establishing new areas of expertise within the customer base. The successful applicant will help to drive the business systems, service electrical and control offerings in line with their corporate strategy. KEY RESPONSIBILITIES Assist in the daily operations of the service centre, ensuring high standards of customer service … Assist in the generation, maintenance, and modification of relevant electrical CAD drawings for ongoing contracts and prospective orders. Coordinate with sales and production teams to ensure timely and effective service delivery. Handle customer inquiries, complaints, and feedback, ensuring prompt and effective resolution. Promote and manage aftermarket sales, including service contracts, parts, and upgrades. Conduct service calls, sales More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Cyber Security Consultant - Strategy, Engagement & Risk

London, United Kingdom
Hybrid / WFH Options
Different Technologies Pty Ltd
of audiences including C-Suite stakeholders, including the translation of technical concepts into business language. Control Implementation: Implement security controls utilising knowledge of how security controls interact with IT service delivery. Delivery: Accurately delivering high quality work to agreed timelines, taking the initiative, utilising the strength of the wider team appropriately to support you, and knowing how to … is important. Somewhere where you can be innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Service Delivery
England
10th Percentile
£29,750
25th Percentile
£37,750
Median
£53,500
75th Percentile
£67,500
90th Percentile
£85,850