751 to 775 of 866 Service Delivery Jobs in England

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

upgrade, and migration project work for storage solutions. Deliver high-quality 2nd to 3rd line support for storage devices. Collaborate with the wider team to ensure reliable and efficient service delivery. Proactively manage personal workload to meet deadlines and project requirements. Essential Skills for Remote Technical Services Engineer 5-10 years' experience implementing, migrating, and supporting storage devices. Strong … and block storage technologies. Experience with Dell EMC storage devices and Unisphere. Familiarity with Brocade SAN Switches and SanNav. Strong teamwork, communication, and problem-solving skills. Awareness of ITIL Service Management, including incident and change management. Desirable Skills for Remote Technical Services Engineer Experience with Veritas NetBackup. Knowledge of NetApp and HP storage devices. Understanding of HBA configuration, Multipathing More ❯

maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI … platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (eg, SPM, ITSM, HRSD, CSM More ❯

required to be onsite 5 days a week 4 Month Contract- Extensions Likely Must have an Enhanced DBS issued in the past 12 months or be on the Update Service to start! The 2nd Line Support Engineer will be based at one site, however, may occasionally be required to travel to attend team meetings and provide additional support at … face and other remote access methods. Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery. Experience of problem solving within a technical environment Ability to work your way around a problem, finding a solution where others fail. An engaging personality that easily builds More ❯

inside IR35 + 45p per mile car allowance 4 Month Contract-Extensions Likely Must have an Enhanced DBS issued in the past 12 months or be on the Update Service to start! The Mobile Field Support Engineer will be required to attend various sites in the week covering predominantly the Midlands region. The role is focused on providing broad … face and other remote access methods. Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery. Experience of problem solving within a technical environment Ability to work your way around a problem, finding a solution where others fail. An engaging personality that easily builds More ❯

inside IR35 + 45p per mile car allowance 4 Month Contract-Extensions Likely Must have an Enhanced DBS issued in the past 12 months or be on the Update Service to start! The Mobile Field Support Engineer will be required to attend various sites in the week covering predominantly the Midlands region. The role is focused on providing broad … face and other remote access methods. Strong planning, organising and prioritising abilities. Customer focused. Flexible to cope with change, be proactive and adapt quickly to a developing type of service delivery. Experience of problem solving within a technical environment Ability to work your way around a problem, finding a solution where others fail. An engaging personality that easily builds More ❯

Role: Site based/on-site Service Engineer (Print/Photocopiers) Location: Birmingham/Coventry Company Overview: We are actively seeking a skilled Photocopier engineer or a semi-skilled Service Engineer (FSE) with transferable skills from sectors such as EPOS, ATM, or IT Hardware. The role involves servicing and maintaining high-end, quality Photocopiers/MFDs to ensure … repair, and provide technical support for managed print equipment, ensuring all devices are serviced in line with technical specifications and health and safety procedures. Key Responsibilities: Respond to technical service calls at client sites, ensuring timely and efficient resolution of issues. Maintain accurate service records using PDA tools and communicate effectively with service coordination teams. Manage spare … accurate expense records and receipts within required timeframes. Participate in technical training, seminars, and online modules to stay current with product knowledge. Collaborate with internal departments to support efficient service delivery. Share technical insights and escalate issues appropriately to support customer satisfaction and equipment reliability. Skills and Experience: Proven experience in servicing and repairing colour and monochrome MFP devices More ❯

organisation based in Leeds. Our client is one of the UK’s largest professional services organisations, with a nationwide presence. The role will focus on working closely with engineers, service management, and information security teams to ensure seamless integration and delivery of high-quality software. The ideal candidate will have extensive ServiceNow experience within a major organisation. Key … policies using JavaScript and Flow Designer. Building and managing REST and SOAP integrations with platforms like Azure, Dynamics 365, MS Teams, and Entra. Designing and maintaining CMDB structures and service catalogues to support enterprise-wide service delivery. Establishing CI/CD pipelines using Azure DevOps for automated testing and deployment. Collaborating with architects and security teams to ensure More ❯

The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to resolve issues and manage user expectations effectively. Service Improvement … Contribute to the enhancement of support processes and identify opportunities to improve service provisions. On-Call Duties : Participate in a rotational on-call schedule, supporting out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to support business requirements. Essential Skills & Experience: Active Directory administration, user maintenance, and group configuration. Microsoft Office 365 suite and More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as More ❯

ll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuous improvement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to identify business and technology innovation opportunities that enable and drive business strategy and … states, applying business modelling and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You …/regulations at all times , Experience & knowledge Significant experience with strategy formulation/translation and business consultancy/architecture, ideally within an agile change framework Experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems. Knowledge of EA tools to develop business architecture deliverables. Experience in the application of business architecture techniques including More ❯

Incident and Problem Manager (full-time, hybrid from Leeds or remote), youll be part of a collaborative team responsible for managing the full incident and problem lifecycle. Youll ensure service restoration in the shortest time possible while maintaining high standards of communication and stakeholder engagement. What youll do As an Incident and Problem Manager, youll lead the coordination and … incidents across the business, ensuring timely communication and effective collaboration. Youll work closely with internal stakeholders and customers to manage incident reviews, update documentation, and drive continuous improvement in service delivery. Our Incident & Problem team works 37.5 hours a week, covering shifts between 8-6 PM. There is a requirement to be on call 1 day in 5 in … reporting. Work with internal communication teams to relay incident updates to customers. Maintain cross-functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who youll be Were looking for someone with experience in IT Service Management and a passion for delivering customer success. Youll bring strong organisational skills, the More ❯

Your new organisation are a global manufacturing business based in Bath whom are looking to grow their IT Operations function by adding an IT Service Management Analyst to the existing team. The business believe in delivering the best service management, and are looking for a candidate that embodies these traits. In this role, you will be responsible for … focusing primarily on the Supplier Management, Software Asset Management & licensing side of Service Delivery. Working with third parties, cross business functions & key stakeholders you will seek to improve the user experience, implement automation where possible, whilst also being hands on with platforms like ServiceNow. In order to succeed in this position, you will have strong experience in IT Service More ❯

Your new organisation are a global manufacturing business based in Bath whom are looking to grow their IT Operations function by adding an IT Service Management Analyst to the existing team. The business believe in delivering the best service management, and are looking for a candidate that embodies these traits. In this role, you will be responsible for … focusing primarily on the Supplier Management, Software Asset Management & licensing side of Service Delivery. Working with third parties, cross business functions & key stakeholders you will seek to improve the user experience, implement automation where possible, whilst also being hands on with platforms like ServiceNow. In order to succeed in this position, you will have strong experience in IT Service More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … daily administration of Cisco Call Manager platforms. Collaborate effectively with cross-functional teams via MS Teams, phone, and in person. Adhere strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites … Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise More ❯

owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems … best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of … IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a passion for technology Hardware repair skills preferable Knowledge of mobile phones and their operating systems specifically iOS and Android Exceptional customer service skills Excellent written as well as More ❯

and remote). Provide hands-on troubleshooting across a range of devices and platforms. Guide senior stakeholders to enhance their technology experience. Lead and contribute to projects that elevate service delivery. Collaborate with internal and external tech teams to drive innovation and change. Work within a shift pattern (7am7pm, MonFri) with flexibility for extended hours and on-call support. … Travel nationally and internationally as required. What Were Looking For A passion for first-class customer service and strong communication skills. Proven experience in executive-level technology support. Strong problem-solving and troubleshooting skills. Ability to translate business needs into actionable technical solutions. Technical expertise across: Meeting & event delivery AV technology (sound, vision mixing, camera, lighting, show calling More ❯

Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Please note: The title listed here is for advertising purposes. Internally, the role will have a slightly different name that fits our company framework. More ❯

clinicians delivering diagnosis, prescribing, and clinical follow-up support to millions of patients across our telemedicine platform. The Clinical Operations team is the engine that delivers the clinical service - we build, optimise, and scale the systems, processes, and support structures that enable our clinicians to deliver our pathways safely and efficiently. Working in partnership with our Medical team, who … everything they need to deliver exceptional patient care. As we continue our rapid growth trajectory, we are seeking an experienced Clinical Operations Director to lead and scale our clinical service delivery. This is a pivotal leadership role responsible for managing a team of operations managers to deliver high-quality, cost-effective care at scale, across brands and geographies.You will … candidate will have a hybrid working arrangement, with two days per week expected in our Central London HQ. What you'll do Clinical Ops Leadership Set strategy and oversee delivery of all clinical operations aspects: prescriber onboarding, workforce planning, and performance management Build and own the Clinical Operations roadmap, ensuring patient experience and efficiency initiatives are scoped, prioritised, and More ❯

achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Support the execution of embedded Payments Technology strategic priorities by collaborating closely with business leads across our key stakeholders (Product, Implementations, Testing, Site Reliability Engineers, partner … skills, and ability to build relationships and interact effectively with individuals at all levels Experience managing staff using direct and indirect reporting lines Experience working in a software engineering delivery role using agile methodologies Experience in financial services and digital payments with an understanding of industry trends is a plus Preferred qualifications, capabilities, and skills Experience with Embedded Finance More ❯

to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely … with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office More ❯

stakeholder engagement, with the ability to influence and motivate cross-functional teams. Proficient in project management methodologies and tools, with a strong understanding of risk management, governance, and digital service improvement. Confident using Office 365 tools including SharePoint, Power Automate, and Power BI. Passionate about inclusive technology and continuous learning, with a proactive and collaborative mindset. Essential criteria include … across sites Desirable qualifications and experience: ITIL or Six Sigma certification. Experience in digital product coaching, UX research, or business analysis. Familiarity with AI technologies and their application in service delivery. What you'll get in return A chance to lead a high-profile digital project with real social impact. Supportive and forward-thinking team culture. Opportunities for professional More ❯

Service Desk Team Leader When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy and professional response to issues and incidents, whilst delivering … to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service Desk Team Leader, we are looking for someone to motivate and drive team performance; who are responsible for delivering technical and functional support … update targets are met Oversee and manage incident resolutions within SLA across your team Monitor, track and drive incident investigation, diagnosis and resolution in order to exceed/meet Service Level Agreements Lead and work across departments at a highly technical level and communicate todevelopment teamsand key stakeholders,in a way that will allow them to hit the ground More ❯

Delivery Consultant - AI/ML, Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather More ❯

new company You will be working for a large, well-known organisation who are a reputable force within their industry. Your new role You will be responsible for the delivery, integration, and operation of IT data services aligned with business strategy, compliance standards, and technical architecture. Partner with business stakeholders to deliver IT services aligned with strategic goals. Lead … planning and integration of data solutions and application environments. Ensure operational excellence using ITIL and ISO27001 standards. Collaborate globally to define data and architecture standards. Manage vendor performance and service levels. Champion data governance and compliance across the UK organisation. Oversee budgets, resource planning, and delivery timelines. Lead and develop a high-performing IT data management team. Identify … and mitigate risks to ensure compliance with group policies. What you'll need to succeed Experience in IT consulting and service delivery. Strong knowledge of data engineering, Azure Data Factory & Data Lake. Experience with Agile and automation technologies. Proven leadership in managing teams and third-party vendors. Excellent communication, strategic thinking, and problem-solving skills. What you'll get More ❯