know what it takes to achieve digital goals. We are seeking an engaging Account Director to drive growth in our Central Government portfolio and shape the future of public service delivery. You will shape and close complex, high value deals by positioning tailored outcome based solutions to Central Government customers. Key Responsibilities: Own and lead end-to-end business More ❯
comprehensive technical support to both internal and external customers. Leadership & Teamwork Lead by example and take a hands-on operational approach. Contribute ideas and solutions to improve the teams service delivery. Have a solution lead approach. Support other members of the technical team regarding issues as they arise. Communication Communicate with other relevant departments within Ardo UK and within More ❯
key stakeholders at prospective clients, focusing on enterprise-level engagements. Understand client needs, challenges, and objectives, positioning DEPT as the ideal partner. Collaborate with internal teams, including client services, delivery and marketing to create compelling client proposals and pitches. Partner with technical and creative leads to ensure DEPT's solutions align with client expectations. Stay updated on Adobe's More ❯
and organic business units, ensuring consistency, control, and compliance at every level. Key areas of responsibility: Leading group-wide operational integration and optimisation Overseeing key central functions including systems, servicedelivery, data, reporting, compliance, and commercial partnerships Embedding a performance-led culture through clear metrics and operational discipline Driving service standards that support customer retention and long … high-performing teams aligned with group strategy Your Profile We’re looking for a strategic and hands-on operational leader with a background in scaling complex, regulated sales or service organisations. You’ll bring: Board-level leadership experience within a high-growth, multi-site environment A proven ability to unify operations across acquired or diverse business units Commercial acumen … and a track record of improving performance and service standards Strong command of data, systems, controls and compliance in a regulated setting Gravitas and credibility with both internal and external stakeholders A collaborative, pragmatic leadership style with a bias for execution This is a career defining opportunity to influence the trajectory of a business poised for significant future growth. More ❯
responsibility for delivering great outcomes to our customers by delivering commercial strategies while negotiating SaaS purchases and renewals with their vendors. Responsibilities You'll be accountable for Vertice's servicedelivery into a portfolio of accounts, supported by Vertice's broader delivery capability and resources You'll work with a range of customers, some of the fastest More ❯
month Fixed Term Contract. The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have … email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a variety of ways and is then triaged and allocated to team members to work on to resolution. You … for remote working Manage customer expectations and provide regular updates Ensure a positive approach to challenges and provide open and honest feedback with the goal being to always improve service to the business and end users Ensure all tasks are delivered to a high quality and on time Constantly work to optimise support processes and procedures, looking for opportunities More ❯
ensure the success of major transformation programmes. The successful candidate will work directly with clients and internal teams to implement tailored OCM solutions, lead change strategies, and ensure the delivery of measurable outcomes. They will also play a vital role in supporting business development efforts, contributing to early-stage client engagements, proposals, and pre-sales activity. Key Responsibilities Lead … the design and delivery of change and adoption strategies aligned to clients' transformation goals. Navigate complex organisational environments to deliver OCM solutions effectively. Act as the primary change lead on client engagements, overseeing delivery, timelines, and budgets. Collaborate with stakeholders across all levels-internal and external-to drive successful outcomes. Contribute to business growth through proposal development, presentations … and practice development. Support the development of the OCM function across the UK&I region. Mentor and guide junior consultants, ensuring high-quality service delivery. Enhance internal methodologies, tools, and best practices for continuous improvement. Required Experience and Skills Bachelor's degree in a relevant discipline. 10+ years of experience in organisational change management, preferably within a technology consulting More ❯
day support of clinical IT systems, including training, to end users. Your main focus will be to effectively respond to client organisational needs by contributing to the design and delivery of high-quality support, including IT training courses, creation and maintenance of User Manuals and other support material, e.g. e-learning, virtual, as well as formation and support of … customer-focused IT training directly to end users working within a framework supporting projects or system upgrades. To provide first-line support to operational systems users in response to service incidents, responding in a professional and customer-focused manner. To assist in developing a flexible range of training courses to support clinical system users in meeting the needs of … serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and servicedelivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours More ❯
IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. … Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security … plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior More ❯
through model building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in … with customers Help resolve customer concerns on strategic accounts and professional services engagements Analyze operational processes and escalation procedures and perform training needs assessments to identify opportunities for improving servicedelivery and contributing to customers Manage a team of Resident Solution Architects and act as a supportive manager, including handling escalations, mentoring team members, and building a career … path for the assigned team members. What we look for: Proven leadership experience in managing and guiding consulting, delivery, or solution architecture teams, ensuring successful project execution and team development Strong technical background as a hands-on Solutions Architect, enabling you to effectively support and mentor technical architects under your leadership while driving strategic initiatives Experience driving software platform More ❯
highly regarded underwriter. The company offers a full benefits package including a generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration servicedelivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties: Oversight of the risk administration Standard Operating Procedures, process flow charts, and controls … the key contact, coordinator, and point of escalation between the Underwriting Team, Underwriting Operations, and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardize … outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily, weekly, and monthly KPIs, updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and act promptly to avoid backlogs. Monitor data quality entry by More ❯
software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its varied nature As part of a dedicated team, you will work onsite providing … support for deskside services and printing. You will be supported by your ServiceDelivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This role offers the opportunity to directly impact users' daily work lives. You More ❯
your sales approach to suit the target market. Represent the company at industry events, conferences, and networking opportunities, both locally and abroad. Collaborate with internal teams to ensure seamless servicedelivery and exceptional client satisfaction. Maintain ongoing communication with clients to understand their evolving needs and provide tailored solutions. Build long-term relationships that lead to repeat business … and client referrals. Requirements: Proven experience in business development or sales, preferably within the relocation, moving, or a related high-end service industry. Demonstrated success in generating new business and closing sales, particularly with high-net-worth individuals and corporate clients. Strong understanding of the relocation industry and the specific needs of VIP and corporate-level clients. Excellent communication More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Furza
and challenges Develop and maintain strong, long-term client relationships built on trust and results Working collaboratively with the wider CDS operational teams to ensure customer satisfaction related to servicedelivery/support services across CDS clients. To develop ‘higher and wider’ client relationships across your nominated accounts. Flexibility and innovation to respond to customer needs, often travelling … customer sites to work with them to develop and agree solutions. About You Hardworking, determined individual who is results driven Strong understanding of digital, data and technology solutions and delivery approach Proven track record of client retention and account growth Self-starter equipped with tenacity, resilience and a competitive streak Strong communicator, with a desire to build long-term More ❯
you will play a key role in ensuring the smooth running of a fast-paced food and beverage operation across various school sites. You will take charge of food servicedelivery, showcasing meals in an eye-catching and appetising way, while maintaining the highest standards of quality and hygiene. In this dynamic role, you'll also be responsible … dismantling of work areas at the end of service. Lead, mentor, train, and inspire the kitchen team to maintain high performance and morale. Ensure consistency in food quality and service standards for students, staff, and visitors. Develop and manage menus that meet nutritional, quality, and budgetary requirements. Conduct regular audits to ensure compliance with all food safety, hygiene, and … prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan. A death in Service benefit for colleagues who pass away whilst employed by Sodexo. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and More ❯
Deal Acceleration teams to assist in driving Annual Recurring Revenue (ARR) and growth. Who You Are You are passionate about customer adoption and will have demonstrable experience of IT servicedelivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your … key player in achieving customer and organizational goals, ensuring every interaction improves value and drives mutual success. Minimum qualifications: Knowledge of two or more technology architectures 4 years of delivery experience, preferably in Managed Services and a solid understanding of software lifecycle practices Experience developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix … connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes More ❯
Job Description A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into … service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands … on coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts More ❯
Delivery Practice Manager - Data & AI, Professional Services Job ID: AWS EMEA SARL (Italy Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants … Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity … ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects More ❯
effective programs of change and investment; Provide guidance to project and business teams on the technical design of systems, ensuring solutions are fit for purpose and architected for global delivery; Communicate technical solutions articulately across all levels of stakeholder seniority and audience understanding; Collaborate with the Technology department and business on the role of architecture, influencing key stakeholders towards … and ensuring suitability of the overall solution. Generate and maintain architecture and high-level design documents and artefacts that provide clear guidance for both implementation project teams and technology service owners. Ensure that projects implement change that is global in nature, whilst adhering to appropriate local regulatory/compliance requirements. Provide an assurance role, ensuring that all architecture activities … designs and implementation plans to ensure they deliver practical and achievable solutions to the business problem. Provide services to the Technology department that emphasise good architecture practice. Assist the ServiceDelivery team when required to evaluate problems, identify trends and correlations, and recommend changes to the technical infrastructure. General: Act as a Trusted Advisor, through engagement with the More ❯
effective programs of change and investment; Provide guidance to project and business teams on the technical design of systems, ensuring solutions are "fit for purpose" and architected for global delivery; Communicate technical solutions articulately across all levels of stakeholder seniority and audience understanding; Collaborate with the Technology department and business on the role of architecture, influencing key stakeholders towards … and ensuring suitability of the overall solution. Generate and maintain architecture and high-level design documents and artefacts that provide clear guidance for both implementation project teams and technology service owners. Ensure that projects implement change that is global in nature, whilst adhering to appropriate local regulatory/compliance requirements. Provide an assurance role, ensuring that all architecture activities … designs and implementation plans to ensure they deliver practical and achievable solutions to the business problem. Provide services to the Technology department that emphasise good architecture practice. Assist the ServiceDelivery team when required to evaluate problems, identify trends and correlations, and recommend changes to the technical infrastructure. General: Act as a Trusted Advisor, through engagement with the More ❯
tools. EVERYTHING YOU NEED TO KNOW You'll be working within a team who have their own portfolio of customers and meeting internal and external Key Performance Indicators and Service Level Agreements. You will assist customers to help them understand and reduce their risk and seek out new opportunities. Our team of renowned industry experts work closely with each … candidate has experience in Legionella Control according to (ACOP) L8, HSG274 Parts 1 - 3 and HTM 01-04 knowledge is preferred. We pride ourselves on the quality of our servicedelivery and we are a member of the Legionella Control Association. We would hope ideal candidates share our passion for industry-leading quality and are enthusiastic about delivering More ❯
of contact between stakeholders and the development team, providing clear direction and clarifications Working closely with cross-functional teams including design, engineering, marketing, and sales to ensure seamless product delivery Leading sprint planning sessions, daily stand-ups, and sprint reviews Defining and tracking key product metrics to measure the success of product releases Continuously gather feedback from users and … technology-led collective and distributed single synthetic environment creating immersive multi- domain synthetic training to train the current and future operators. The Product Owner will work with Air Sector ServiceDelivery Units, FalconWorks Systems and Platform teams and key external partners to define the intended solution capability. You’ll have the opportunity to travel within the United Kingdom More ❯
us as a Solution Designer to support ongoing efforts to virtualise the bank's infrastructure in a controlled, quality-oriented, and repeatable manner. The Solution Designer sits within The ServiceDelivery Team, based in Radbroke, UK, and Whippany. They are responsible for managing infrastructure demand and optimisation on an ongoing basis, as well as providing specialised support in … role Design, develop, and implement solutions to complex business problems by collaborating with stakeholders to understand their needs and requirements, and create solutions that balance technology risks with business delivery, ensuring consistency. Accountabilities Design and develop solutions as products that can evolve, meeting business requirements using modern software engineering practices and automated delivery tools. Apply workload placement strategies … using research and innovative thinking. Build and maintain relationships with stakeholders to achieve business objectives, using influencing skills. All colleagues are expected to embody Barclays' Values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset to Empower, Challenge, and Drive. More ❯
growth within your defined area Conduct client meetings (on-site and remote) to understand project requirements and propose the most suitable hire solutions. Work collaboratively with operations to ensure servicedelivery aligns with client expectations. Monitor demand, competitor activity, and upcoming projects to capitalise on market opportunities. Record all activity in the CRM system and provide accurate weekly … per annum, experience depending Car allowance of £5,000 per annum Uncapped commission opportunities 37.5 hours per week 25 days holiday plus Bank Holidays Royal London Pension Death In Service Private Medical Insurance Retail Discount Platform Opportunity to be part of an exciting time in the team's growth What to expect when you join: When you join BauWatch More ❯
growth within your defined area Conduct client meetings (on-site and remote) to understand project requirements and propose the most suitable hire solutions. Work collaboratively with operations to ensure servicedelivery aligns with client expectations. Monitor demand, competitor activity, and upcoming projects to capitalise on market opportunities. Record all activity in the CRM system and provide accurate weekly … per annum, experience depending Car allowance of £5,000 per annum Uncapped commission opportunities 37.5 hours per week 25 days holiday plus Bank Holidays Royal London Pension Death In Service Private Medical Insurance Retail Discount Platform Opportunity to be part of an exciting time in the team's growth What to expect when you join: When you join BauWatch More ❯