151 to 175 of 197 Support Analyst Jobs in England

2nd/3rd Line IT Support Analyst is required by a leading engineering firm based on site in close proximity to Stratford Train Station and paying up to £40k + Benefits. This position holds responsibility for providing advanced technical support to all employees based at head office and remote sites as well as assisting them with hardware … a fast paced environment. As an employee-owned trust, the organisation are very focused on the well-being and career progression of their employees. Responsibilities ·2nd/3rd line support ·Configuring installing and maintaining Hardware/Software and data back ups ·Monitoring and maintenance of computer systems, applications and SQL databases ·Manage on boarding/off boarding processes ·Maintain … documentation and deploy software to PC's and servers Requirements ·At least 3 years experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·SQL experience ·Demonstrable experience of using Microsoft SCCM to publish operating system and client application updates ·Experience in troubleshooting the full range of More ❯

Junior Front Office Support Analyst - Fixed Income sought by leading investment bank based in the city of London. Inside IR35 - Please only apply if you have experience working in an investment bank in a front office environment. Role Summary Provide technical and operational support to Fixed Income trading desks, ensuring efficient trade execution and system functionality. Responsibilities … Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above Strong problem-solving and More ❯

Junior Front Office Support Analyst - Fixed Income sought by leading investment bank based in the city of London.**Inside IR35** - Please only apply if you have experience working in an investment bank in a front office environment. Role Summary Provide technical and operational support to Fixed Income trading desks, ensuring efficient trade execution and system functionality. Responsibilities … Front line support for trading systems and users Monitor and maintain trade flow across platforms Troubleshoot issues with systems like MarkitWire, ION, Murex, Tradeweb, Bloomberg, MarketAxess, BondVision Collaborate with traders, sales, ops, and vendors Assist with system testing and enhancements Requirements 2+ years of experience supporting Fixed Income desks Familiarity with trading systems listed above Strong problem-solving and More ❯

Southern Lights is partnering with a tech-forward business on the South West coast, offering a fantastic opportunity for a hands-on IT Support Analyst to join their internal Service Desk. If you thrive in fast-paced environments, enjoy multi-platform troubleshooting, and like a mix of desk work and practical fixes, this one’s worth your attention. … What you’ll be handling: First and second-line support across hardware, software, and systems Escalation and collaboration with 2nd/3rd line engineers when needed Diagnosing issues across Microsoft, Apple, and Linux-based devices Handling setups, leavers, account creation, and hardware returns Managing stock levels and keeping server rooms shipshape Supporting project work and occasional visits to nearby … offices Performing upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK driving licence Bonus Skills (not deal-breakers): Microsoft 365 or More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service Desk Manager, you will take ownership of all incidents and … awareness of your call volumes/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct support teams in a … Desk. Liaise directly with business users to understand or clarify the nature of the incidentequest and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to ensure the resolution of all incidents in line with the Incident Management Policy. Provide excellent customer service through ownership of issues and deliver effective communication and resolution More ❯

An exciting and growing company based in Colchester is looking to appoint an experienced ERP Application Support Analyst to join its expanding IT team. This is a fantastic opportunity to join a forward-thinking business offering a flexible hybrid working model, with two days per week working from home. The successful candidate will support and develop ERP … systems across the group, working on a range of impactful projects that improve business processes and drive operational efficiency. Key Responsibilities: Provide support and development for the business's ERP systems Collaborate with users to solve business problems and drive improvements Gather and document business requirements, translating them into specifications, test plans, and procedures Design and maintain BI reporting … BI, etc. Ensure ERP security and user profiles are kept up to date Perform Oracle and SQL database administration, including background jobs, releases, and restores Deliver helpful, customer-focused support to end-users Stay up to date with ERP developments to ensure the business gains maximum ROI Encourage simplification, standardisation, and innovation across ERP platforms Required Skills & Experience: Solid More ❯

better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. What we do: As an Application Support Analyst, you will use your customer-facing skills, relationship-building skills, and technical competence to help our Business Teams have excellent Platform experiences and provide top notch Application … facilitate platform improvements and drive customer experience. There is plenty of room for advancement in this role within the department or otherwise within our company. What you'll do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Multi-task, manage, and resolve technical application support requests Problem-solving and … our Engineering or Product Teams where needed Contribute to the company's Knowledge Base by creating and managing new documentation while improving existing documentation Coordinate in-depth training on support-related tools and processes One-to-one mentoring and helping team members on technical case work Ensure trackability on all case and project work, to provide data driven insights More ❯

permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting critical shopfloor applications that keep production lines running smoothly. OT SUPPORT ANALYST Salary: £35,000 - £40,000Location: Bristol/Milton Keynes This permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role … in supporting critical shopfloor applications that keep production lines running smoothly. You will become an integral member of the shopfloor support team dedicated to maintaining the reliability of manufacturing-critical applications. Your daily activities will involve monitoring incidents as they arise on production lines, swiftly resolving technical challenges related to endpoint devices such as printers, scanners, barcode readers, smart … Service Level Agreements (SLAs) by proactively managing tasks and ensuring quality outcomes at all times.* Participate in shift rotation plans and adhere to the operating model to guarantee consistent support coverage across all required hours.* Collaborate with subject matter experts (SMEs) on complex functional issues to facilitate effective problem-solving and knowledge transfer.* Coordinate communications between suppliers, original equipment More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify More ❯

Permanent Competitive salary & package Supportive team environment Are you ready to take the next step in your application support career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker sponsorship … The most widely used financial planning software in the UK market Mission critical technology that helps product manufacturers to optimise the financial productsthat they take to market We currently support over 50m financial decisions every year with a combined value of over£80bn. Role Overview In this role you'll play a crucial role inensuring the smooth functionality and … availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions. Responsibilities A typical day in application support kicks off with a daily stand-up, then throughout the day you'll be using your skills and experience towork on tasks to address bugs or implement minor enhancements. At More ❯

We are looking for a Support Analyst to join a market-leading listed company based in Maidenhead. This award-winning company is well known for its exciting, enjoyable environment. This role offers several benefits, including flexible working hours and the option to work remotely 2 days a week. Key Responsibilities: Act as the first point of contact for … all queries via phone, email, and ticketing system Provide 1st line technical support for the billing team Log, triage, track and service requests through to resolution or escalation Diagnose and troubleshoot basic issues using established procedures Escalate unresolved incidents to 2nd or 3rd line support as appropriate Document issues and solutions to build a knowledge base of content … able to handle a fast-paced environment Must possess strong organisational skills and have good attention to detail The preferred candidate will have gained experience in a 1st line support or a help desk role. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and More ❯

asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London. Responsibilities: Support of High Touch Equities trading applications. The Apps … Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provides expertise in area and an advanced level of understanding of the principles of apps support. Formulates and defines systems … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

We are searching for a Product Support Analyst to join our client's IT Business Solutions team, supporting users and applications on Microsoft Dynamics 365. This role is key to ensuring effective use of D365 and driving continuous improvements through the Power Platform. Responsibilities - Support and troubleshoot Dynamics 365 applications - Act as first point of contact for … user issues - Document user requirements and enhancement specs - Create test cases and user training materials - Deliver training and support for Power BI reporting - Monitor system performance and suggest improvements - Experience supporting Microsoft Dynamics 365 - Strong skills with Power Automate, Power Apps, and Power BI - Confident in analysing issues and documenting solutions - Clear communicator with technical and non-technical users More ❯

Devonshire Hayes have partnered with a fantastic organisation to help them secure a Application Support Analyst with Microsoft Business Central to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL, MySQL More ❯

Devonshire Hayes have partnered with a fantastic organisation to help them secure a Application Support Analyst with Microsoft Business Central to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL, MySQL More ❯

Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop … stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions … Experience customising Dynamics 365 (e.g. forms, business rules, security settings) Good understanding of data handling: exporting, cleaning, and importing records Minimum 2 years' experience in a desktop or application support role Clear verbal and written communication skills Ability to work independently and as part of a small team Desirable Skills Familiarity with Power Apps and Power Automate Understanding of More ❯

Community of Practice Technology Support Member Service Desk Analyst Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact. Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Technology Support? As a Community of Practice Technology … Support Member Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication. As a Community of Practice Technology Support Member Service Desk Analyst, you will … Support the Community of Practice Lead in coordinating the community. Focus on specific activities or areas within the community of practice. Assist in delivering impactful initiatives and projects. Foster collaboration and strengthen professional engagement. Champion inclusivity and provide support to community members. Contribute to the overall success and development of the community. Volunteers in this role will be More ❯

BACKGROUND TO THE ROLE An exciting new opportunity has arisen for for a bright, enthusiastic individual to join a 2nd Line Technical Support team based in Harrogate. Whilst a technical mind-set is required for the role, they are also very interested in people who have the desire to learn and want the opportunity to develop and progress their … technical career. KEY RESPONSIBILITIES Key responsibilities in this are Technical Support, Supplier Management, Monitoring and Customer Communication. Working as part of a team that operate within a 24 x 7 shift environment, the role will require you to work a continental shift pattern, providing high quality service to their customer base. Monitoring and managing faults through to resolution. Whilst … SLAs, you will work as part of a large team of technical engineers liaising with colleagues from all areas of the business to provide resolutions for customers. The Technical Support Team are responsible for logging and resolving all customer phone calls and emails out of hours. During office hours this task will be under taken by the Service Desk. More ❯

Dependant upon experience Contract type: Contract/Temporary Date posted: 30th June 2025 Blue Legal is partnering with a leading online legal services provider firm recruiting for a Client Support Analyst to join their London office on a 9-month FTC basis. The role involves providing content management and administrative support for existing and new products. The … release of new or updated content to maintain standards. Coordinate and obtain relevant sign-off from product teams and lawyers before publication to live websites, ensuring proper approval processes. Support product teams and lawyers in content development while updating and maintaining intranet sites that promote and manage products and initiatives. The Candidate: Experience supporting lawyers with excellent attention to … proactive, self-motivated approach capable of working independently under pressure while maintaining high accuracy. Excellent communication and interpersonal skills at all levels, with daily interaction across product, legal, and support teams, and a proven track record of effective teamwork. Strong experience managing complex website content with HTML and XML editing tools, structured data authoring, database creation and maintenance, and More ❯

An international manufacturing organisation is seeking a Support Analyst to strengthen their team following a Cyber Security project. The role involves securing end-user devices, implementing software patches, conducting vulnerability management assessments, and remediating identified vulnerabilities as part of their pursuit of Cyber Security accreditation. To succeed in this role, you should have strong experience in vulnerability management … make a significant impact on a major project within an international organisation. This position requires on-site presence three days per week in Bath. We offer application and accessibility support; please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We are committed to protecting candidate and client privacy. For more information, please visit and . More ❯

Senior Applications Analyst - Loughborough (Hybrid) £40,000 - £50,000 Role: We're seeking a Senior Applications Analyst to lead the support, development, and optimisation our client's organisation's critical application and infrastructure estate. You'll take ownership of complex systems, drive key upgrade projects, and play a pivotal role in service improvement ensuring that the systems … You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd/3rd line support across Windows Server, business systems, and cloud platforms (Azure/365). Lead and deliver major software upgrades, system integrations and migration, working with project teams and senior stakeholders. … maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior users, suppliers, and third parties to resolve incidents and deliver service improvements. Mentor and support junior analysts, sharing knowledge and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd More ❯

AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on initial 6 month contract. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT … team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the … Helpdesk and may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. More ❯

IT Support Engineer required by my leading client based nr Nottingham Role: Delivering professional and friendly IT support (in-person and remote) Troubleshooting hardware, software, and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and escalations … Creating support documentation and training users Supporting the overall IT systems' day-to-day operations You Degree, further education, or equivalent hands-on experience in Computing Strong knowledge of: Windows 11 & Windows Server (2016/2019/2022) Active Directory & Group Policy Wired/wireless networking & TCP/IP Microsoft 365 & Exchange Admin Azure IPVPN This is an excellent More ❯

Your role involves providing 2nd line IT support to the business, ensuring the seamless operation of end-users to fulfill IT requirements. You are tasked with supporting all aspects of hardware and software, prioritising service requests and incidents whilst ensuring the fulfilment of service level agreements. You will act as a technical escalation point for the 1st line IT … at home. What you'll be doing Diagnose and resolve hardware and software issues. Configure and deploy laptops, desktops, printers, mobile devices, handheld terminals, tablets and google meet hardware. Support mobile devices e.g. tablets and smartphones running iOS and Android OS Manage individual ticket queues, SLAs and adhering to high levels of ticket hygiene. Escalate tickets to 3rd Line … Support or third party support teams when required. Follow all company standards and procedures as currently documented. Carry out regular reviews of existing processes and procedures and suggest areas for improvement. Ensure security of end user products is not compromised and follow appropriate security procedures. Maintain and update confluence operational documents, such as knowledge bases and user guides. More ❯

I’m working with one of our big Financials domain client based in the Central London, and they’re looking for a Trading Support Analyst- Front Office to join the team. The ideal candidate: Automation and Scripting(perl/shell/bash etc.) experience. Great experience with European Equity Market Structure. Good experience of database environments such as … Oracle, Microsoft SQL. Extensive application support experience within a Linux environment. Experience with FIX Protocol. Extensive support experience within a financial institution. If this sounds like an interesting opportunity to you, feel free to apply for this position or drop me your CV at mohammad.sobee@harveynash.com More ❯