Support Analyst Jobs in England

151 to 175 of 200 Support Analyst Jobs in England

IT Support Analyst, Maternity Cover, 15 months FTC.

Oxford, Oxfordshire, South East, United Kingdom
Oxford BioMedica (UK) Limited
to reach patients around the worldand were looking for passionate individuals who embody our core values every day: Responsible, Responsive, Resilient, and Respectful. Were currently recruiting for an IT Support Analyst to join our Information Services team. In this role, you will manage, analyse, schedule and perform IT support for data and communication systems, services and infrastructure … audio and visual systems, playing a key role in advancing our mission and making a real difference. Your responsibilities in this role would be: Provide IT analysis and technical support to employees, covering both hardware and software systems to deliver a successful resolution. Maintain and repair IT systems and equipment (hardware, peripherals and software) to ensure they are functioning … effectively. Install IT equipment and software to meet user(s) needs. Assist in the development and technical support of the technology infrastructure for both voice and data. Document the introduction of new equipment and maintain equipment records to satisfy regulatory audit requirements. Knowledge of security protocols and best practices Support and participate in the successful delivery of IT More ❯
Employment Type: Temporary
Posted:

2nd Line Support Analyst

Oldham, Lancashire, England, United Kingdom
Hybrid/Remote Options
the guinness partnership
Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively.?We have a new opportunity for a 2nd Line Support Analyst to join our IT team. This is a full time, 35 hours per week, permanent role based at our Oldham, Bower House office. The team are currently … working to a hybrid working style alternating 1 week in the office, 1 week from home. The overall purpose of the role is to support and maintain end-user computing devices and deliver 2nd line technical support for all incidents and requests across Guinness. What we’re looking for We know that how we do things is just More ❯
Employment Type: Full-Time
Salary: £35,442 per annum
Posted:

Application Support Analyst

City of London, London, United Kingdom
Marlin Selection Recruitment
Our client, a leading commodity trading firm, is looking for an Application Support Analyst to join their team in London. Your responsibilities will include: Providing technical and functional support for trading applications Managing and resolving production incidents, ensuring timely communication with end users Overseeing end-of-day processes and maintaining system availability Coordinating with internal and third … party teams for issue escalation and resolution Documenting and improving support procedures to enhance service quality and reliability You will need to have the following: Experience with ETRM systems, ideally Openlink Endur, Amphora Symphony, Planlogic EoS Solid understanding of core trading processes and production support environments Strong teamwork and communication skills with a focus on continuous improvement Flexibility More ❯
Posted:

Application Support Analyst

London Area, United Kingdom
Marlin Selection Recruitment
Our client, a leading commodity trading firm, is looking for an Application Support Analyst to join their team in London. Your responsibilities will include: Providing technical and functional support for trading applications Managing and resolving production incidents, ensuring timely communication with end users Overseeing end-of-day processes and maintaining system availability Coordinating with internal and third … party teams for issue escalation and resolution Documenting and improving support procedures to enhance service quality and reliability You will need to have the following: Experience with ETRM systems, ideally Openlink Endur, Amphora Symphony, Planlogic EoS Solid understanding of core trading processes and production support environments Strong teamwork and communication skills with a focus on continuous improvement Flexibility More ❯
Posted:

Senior Support Analyst

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
Senior Support IT Analyst 6 months contract £200 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. As an … IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. The team is quite small but very IT focused, this is a hands-on role where you will be required to do cable management, and move physical IT hardware. Essential Skills Hands on experience working in … a busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £200 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT needs then More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

IT Support Analyst - Deployments

Norfolk, United Kingdom
Access Computer Consulting
I am recruiting for an IT Support Analyst to be based in Norfolk. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. You will be responsible for the deployment of equipment including laptops and desktops and you must have experience of this. You will work More ❯
Employment Type: Contract
Rate: £20 - £21.50/hour
Posted:

Technical Support Analyst

City of London, London, United Kingdom
Joseph Hage Aaronson & Bremen LLP
staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. You will work closely with stakeholders and all staff members. You … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
Posted:

Technical Support Analyst

London Area, United Kingdom
Joseph Hage Aaronson & Bremen LLP
staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. You will work closely with stakeholders and all staff members. You … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯
Posted:

Finance Systems Support Analyst

London, United Kingdom
A&O Shearman
Job description We are currently recruiting for a Finance Systems Support Analyst to join our London or Belfast office. As a position in the Group function, this role covers the support of technology solutions for global business objectives and updates to finance process. This means working with people from around the business from start to finish resolving More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics 365 Support Analyst

Dover, Kent, United Kingdom
Hybrid/Remote Options
Migrant Help
Migrant Help have an exciting opportunity to recruit a Dynamics 365 Support Analyst to join our Technology and Transformation team. In return, you will receive a competitive salary of £39,000 per annum. Location: Homebased About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support More ❯
Employment Type: Permanent
Salary: GBP 35,000 Annual
Posted:

Desktop Support Analyst

Stanmore, Middlesex, England, United Kingdom
Salt Search
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

Desktop Support Analyst

East London, London, England, United Kingdom
Salt Search
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

Desktop Support Analyst

Barnet, Hertfordshire, England, United Kingdom
Salt Search
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

Desktop Support Analyst Redbridge

East London, London, England, United Kingdom
Salt Search
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

IT Support Analyst

Birmingham, West Midlands, England, United Kingdom
Oliver James
IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support … ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

AV Support Assistant/Unified Comms Analyst

City of London, London, United Kingdom
DGH Recruitment
AV Support Assistant/AV Specialist/Unified Communications Analyst A fantastic opportunity has arisen for a AV Support Assistant/AV Specialist/Unified Communications Analyst to join our London based global law firm on permanent basis. AV Support Assistant/AV Specialist/Unified Communications Analyst Summary: Our clients IT team is … responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available IT systems to the firm. The team is comprised of a globally-distributed group of Systems Analysts that receive work escalated from the Helpdesk and … may escalate work to the Infrastructure or Applications Support teams. This unique position within the team in our London office will specialise in our meeting and conferencing technologies. AV Support Assistant/AV Specialist/Unified Communications Analyst Key Responsibilities: - Deliver an excellent experience to users of the firm's AV and video conferencing technologies. This includes More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Senior Application Support Analyst

Loughborough, Leicestershire, England, United Kingdom
Hybrid/Remote Options
Blues Point Ltd
Senior Application Support Engineer UK (Hybrid/Remote) To £45,000 + benefits Are you an experienced software support professional who enjoys solving complex SaaS and API-related challenges? We’re looking for a Senior Application Support Engineer to join our growing product and development team. In this role, you’ll be the go-to technical expert … high-quality fixes are delivered through collaboration with developers and internal teams. You’ll combine strong technical knowledge with excellent communication skills, supporting customers directly while helping to refine support processes and documentation. What you’ll do Act as the escalation point for complex SaaS and cloud-related support issues. Perform in-depth root cause analysis and replicate … issues to support the development team. Work directly with customers to resolve advanced technical queries. Support and guide 1st and 2nd line teams on unresolved or high-priority cases. Document known issues, fixes, and contribute to an evolving internal knowledge base. Identify trends and systemic issues to help improve overall product stability. Collaborate with internal teams to continuously More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

2nd Line Support Analyst

Farnham, Surrey, United Kingdom
ECS Resource Group Ltd
2nd Line Support Location: Farnham (4 days onsite per week) Salary: £33k - £37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active … Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where required, ensuring timely resolution and clear escalation. Monitor and More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum
Posted:

2nd Line Support Analyst

Wrecclesham, Surrey, United Kingdom
ECS Resource Group Ltd
2nd Line Support Location: Farnham (4 days onsite per week) Salary: 33k - 37k Role Profile Key Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active … Directory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform administration and troubleshooting of core infrastructure services (DNS, DHCP, file/print services, VPN). Collaborate with 3rd line engineers or vendors where required, ensuring timely resolution and clear escalation. Monitor and More ❯
Employment Type: Permanent
Salary: GBP 33,000 - 37,000 Annual
Posted:

Application Support Analyst D365 Business Central

Leicestershire, England, United Kingdom
Hybrid/Remote Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯
Employment Type: Full-Time
Salary: £30,000 - £34,000 per annum
Posted:

Desktop Support Analyst

Bletchley, Buckinghamshire, United Kingdom
Experis
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site 178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and More ❯
Employment Type: Contract
Rate: GBP 170 - 173 Daily
Posted:

Desktop Support Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and More ❯
Employment Type: Contract
Rate: £170 - £173 per day
Posted:

D365 Business Central Support Analyst

Bristol, Avon, England, United Kingdom
Hybrid/Remote Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

D365 Business Central Support Analyst

West Midlands, England, United Kingdom
Hybrid/Remote Options
Nigel Frank International
Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

2nd Line Support Analyst - Managed Services

London, South East, England, United Kingdom
MillsHill Recruitment Limited
2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will … communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows More ❯
Employment Type: Full-Time
Salary: £36,000 - £38,000 per annum
Posted:
Support Analyst
England
10th Percentile
£25,950
25th Percentile
£28,000
Median
£33,500
75th Percentile
£40,750
90th Percentile
£53,750