151 to 170 of 170 Support Analyst Jobs in England

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work in More ❯

we're open to flexible hours to fit around family commitments. Knowledge and Skills: Essential: Minimum 2-3 years' experience in a similar IT Support Role Performing remote troubleshooting through diagnostic techniques and asking pertinent questions Determining the best solution based on the details provided of the issue and … maintain full documentation in line with existing procedures Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets Execute and have input into internal IT related More ❯

Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software … part of your daily tasks. What you will be doing: As first point of contact youll be answering calls and logging tickets for the Support desk. Carrying out basic investigations of tickets ensuring all details are available for our Support team. Client follow ups as required. Administration of … call stack, maintaining a high standard of call notes. Maintaining good communication with the customerat all times. Liaising with support colleagues to ensure calls are closed according to SLA. Configuring Hardware onsite ready to ship to clients (Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once More ❯

Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer focussed Support Analysts. Ideally you should already hold Security (SC Clearance) or the willingness and ability to undertake. The First Line Analysts will be working in the Service Desk … Support team supporting the contract between Mon-Fri covering 7.00am 7.00pm on a soft shift pattern (37.5 hour working week). These opportunities are key in assisting with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes … live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation and technical coaching. What youll do Incident/Request Management 80% Manage incidents routed from First Level analysts and resolve within More ❯

collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at Optum. Our Newport support service team meet in the office twice weekly. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call More ❯

Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business and clinical … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯

log files, disk space and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause … analysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while coordinating vendor support * Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks * Working on cloud … container technologies and Kubernetes * Design, development, testing and deployment of Tableau Dashboards * Report writing with tools such as PowerShell, JavaScript, HTML and SQL * Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve * Strong customer focus - understanding the needs of the More ❯

Keen to work in an autonomous support role and make a real impact on the support function? You'll join a multi-brand manufacturer seeking a proactive and solutions-focused Support Analyst. This role centres around Dynamics 365 Business Central and offers a rare opportunity to combine … support with ERP analysis and long-term progression into configuration, implementation or development. You’ll be part of a close-knit IT function that delivers exceptional service across a group of brands operating under a single ERP platform. With a high-performing helpdesk already in place, your focus will … be on owning support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You’ll also contribute to internal training initiatives, help streamline processes, and take part in project work as the business continues to modernise its ERP estate. Key More ❯

Japanese-Speaking Helpdesk Analyst Job Description: We are seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is … required as comprehensive training will be provided. However, familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team … written and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required; training will be provided. Previous customer-facing or support roles are a More ❯

have direct ability to liaise and own issues outside of Commodities technology, such as middle office, operations, front office, business unit management and other support teams giving opportunities to facilitate effective and timely resolution to user queries and issues. Internal Citi and External Markets training is highly supported as … into how Citi handles its Oil, Gas, Power and Structured/Index products to name just a few. Responsibilities: Handling day to day BAU support for the Global Commodities business and associated downstream teams. Exposure to booking systems like trade booking, Risk Systems, E-trading platforms, etc. Resiliency to … availability of applications and associated infrastructure. Contributing to the defining stability measures to design, test, and accomplish a material reduction in outages. Provide business support for mission critical trading system used by Sales & Trading and back office users. Support all aspects of Commodities trade life cycle flows including More ❯

Commodities and Interest Rates Derivatives, Trade Support London Fixed Term/Permanent 4-5 Days per week on-site We have an exciting opportunity to work within our Post Trade Services team to provide ongoing support to a Tier 1 Global Investment Bank. This role involves pro-actively … as completing Novations , Early Settlements and Unwinds . The project supports the front to back execution of trading and structured deals, and provides trade support across Commodities including Oil, Gas, Power, Emissions, Agriculture and Metals and Interest Rate Derivatives for over 30 traders across Europe and APAC. In addition More ❯

Japanese-Speaking Helpdesk Analyst Job Description: We are seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is More ❯

Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software More ❯

updates. Workflow Management: Design and maintain workflows to optimise business processes. Reporting & Compliance: Generate reports, conduct audits, and maintain compliance with security policies. Project Support: Collaborate on system enhancements, data migration, and process improvements. About You: Proven experience as a System Administrator for COINS ERP or similar systems. Strong More ❯

appropriate to mitigate risks. Process and Control Improvement: Identify opportunities for process and control improvements to enhance efficiency, transparency, and effectiveness in audit processes. Support for External Audits: Assist in supporting external audit activities, including gathering evidence and helping assess potential risks. Main tasks: Liaise with internal and external … and cross-functional environment. Ability to work with data, develop innovative solutions to reporting, and make better use of our available data resources to support risk management and assessment will be looked upon favorably. We are open to considering flexible working requests in line with organizational requirements. MUFG is … committed to embracing diversity and building an inclusive culture where all employees are valued, respected, and their opinions count. We support the principles of equality, diversity, and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy More ❯

anticipates revenue of €500 million in 2024, for a headcount of more than 5,000 consultants. Job Description The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce and Credit businesses within the Global Market group of … supporting globally the ION platform, in-house pricing application, algorithmic trading components, STP, for rates business. The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams to ensure current service agreements are met and requirements More ❯

a plus. Responsibilities: Assist in administrative and operational activities. Manage calls and correspondence. Organize and maintain files and documents. Participate in projects and provide support in daily tasks. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and growth opportunities professional. More ❯

learn and grow. Basic computer skills are desirable. Responsibilities: Assist with office administrative activities. Answer and direct phone calls. Organize and file documents. Provide support on projects and general tasks. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and development opportunities. More ❯

a plus. Responsibilities: Assist in administrative and operational activities. Manage calls and correspondence. Organize and maintain files and documents. Participate in projects and provide support in daily tasks. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and growth opportunities professional. More ❯