176 to 200 of 380 Customer Service Jobs in the North of England

Support Specialist Location: Aberdeen, Scotland, United Kingdom (On-site) Duration: 12 Months Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability to assemble and … packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised and effective manner. Proven experience effectively communicating issues/challenges and solutions to the business. Strong understanding and … demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. More ❯

Support Specialist Location: Aberdeen, Scotland, United Kingdom (On-site) Duration: 12 Months Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability to assemble and … packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised and effective manner. Proven experience effectively communicating issues/challenges and solutions to the business. Strong understanding and … demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

new technology. Conduct electrical safety checks on IT equipment. Person Specification Essential Skills & Experience Strong knowledge of computer operating systems, hardware, and software. Analytical and problem-solving skills. Excellent customer service and verbal communication skills. Ability to work effectively with others and under pressure. Flexibility and adaptability in a fast-paced environment. Strong attention to detail and ability … prioritise tasks. Confident user of Microsoft Office and other common software packages. Desirable Skills Knowledge of engineering science and technology. Previous experience in IT support within an academic or customer-facing environment. What We Offer Company pension Free parking On-site parking 28 days annual leave (8 UK Bank Holidays More ❯

new technology. Conduct electrical safety checks on IT equipment. Person Specification Essential Skills & Experience Strong knowledge of computer operating systems, hardware, and software. Analytical and problem-solving skills. Excellent customer service and verbal communication skills. Ability to work effectively with others and under pressure. Flexibility and adaptability in a fast-paced environment. Strong attention to detail and ability … prioritise tasks. Confident user of Microsoft Office and other common software packages. Desirable Skills Knowledge of engineering science and technology. Previous experience in IT support within an academic or customer-facing environment. What We Offer Company pension Free parking On-site parking 28 days annual leave (8 UK Bank Holidays More ❯

new technology. Conduct electrical safety checks on IT equipment. Person Specification Essential Skills & Experience Strong knowledge of computer operating systems, hardware, and software. Analytical and problem-solving skills. Excellent customer service and verbal communication skills. Ability to work effectively with others and under pressure. Flexibility and adaptability in a fast-paced environment. Strong attention to detail and ability … prioritise tasks. Confident user of Microsoft Office and other common software packages. Desirable Skills Knowledge of engineering science and technology. Previous experience in IT support within an academic or customer-facing environment. What We Offer Company pension Free parking On-site parking 28 days annual leave (8 UK Bank Holidays More ❯

projects will give you the chance to get hands-on with Entra ID. The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems, but it is not essential. Key Tasks Take ownership of 2nd Line … internal users Our Ideal Candidate Solid knowledge of Microsoft 365, Azure, Intune and Active Directory Entra ID experience advantageous but not essential Proactive approach with strong troubleshooting skills Excellent customer service mindset, treating internal teams as customers MSP experience advantageous Apple and Mac support is a bonus but not essential This is a great opportunity to join an More ❯

opportunities Analyse data to identify high-value prospects and emerging trends Maintain an up-to-date database of leads and prospects for the sales team Collaborate with technical and customer service teams to ensure lead quality and customer satisfaction Support the development and implementation of lead generation strategies Track and report on lead generation metrics to the More ❯

required. The SOC Infrastructure Engineer will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to … Fortinet. Demonstrable knowledge and experience of Citrix XenApp/XenDesktop Relevant certifications (e.g., Microsoft, Citrix, Fortinet) would be an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion – About Us Work matters. It’s where we spend a third of our lives. At More ❯

required. The SOC Infrastructure Engineer will be responsible for providing remote monitoring and level 2 support for core systems and technologies to support external client infrastructure. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to … Fortinet. Demonstrable knowledge and experience of Citrix XenApp/XenDesktop Relevant certifications (e.g., Microsoft, Citrix, Fortinet) would be an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Our Company, Auxilion – About Us Work matters. It’s where we spend a third of our lives. At More ❯

Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of a wider deployment team across multiple sites. Full UK More ❯

Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as part of a wider deployment team across multiple sites. Full UK More ❯

experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability to simplify complex concepts. Benefits: Starting salary - up to £90k plus package Private medical, life assurance and much More ❯

experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability to simplify complex concepts. Benefits: Starting salary - up to £90k plus package Private medical, life assurance and much More ❯

hiring for an ERP Functional Consultant to assist in this journey. Your New Role as ERP Functional Consultant You will be an expert in operational process areas: Finance, Manufacture, Customer Service, Supply Chain etc), coupled with the expert use and configuration of ERP system(s). You will also have the opportunity to touch on elements of other More ❯

us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well More ❯

us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well More ❯

IT capabilities are aligned with contract needs and regional priorities. This role combines business partnering, digital delivery oversight, and accountability for regional digital performance, driving tangible outcomes across operations, customer service, and compliance. Location : North Eastern Region (Yorkshire) Hours: 40 hours per week Salary: £55,000 - £60,000 per annum What we offer: 24 Days holiday plus Bank … Holidays Pension Company car/car allowance Death in service Key Responsibilities: 1. Digital Business Partnering Act as the primary Digital & IT interface for regional contract leadership. Build strong relationships with contract and operational leaders to understand business challenges and opportunities. Influence strategic and tactical decision-making by ensuring regional needs are understood and met. Build and maintain strong … initiatives align with business objectives and deliver measurable impact. Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding. 4. Governance & Accountability Own the digital service experience in the region — including quality, uptime, and responsiveness. Enforce compliance with IT security, data protection, and digital governance policies. Serve as the escalation point for digital issues affecting More ❯

IT capabilities are aligned with contract needs and regional priorities. This role combines business partnering, digital delivery oversight, and accountability for regional digital performance, driving tangible outcomes across operations, customer service, and compliance. Location : North Eastern Region (Yorkshire) Hours: 40 hours per week Salary: £55,000 - £60,000 per annum What we offer: 24 Days holiday plus Bank … Holidays Pension Company car/car allowance Death in service Key Responsibilities: 1. Digital Business Partnering Act as the primary Digital & IT interface for regional contract leadership. Build strong relationships with contract and operational leaders to understand business challenges and opportunities. Influence strategic and tactical decision-making by ensuring regional needs are understood and met. Build and maintain strong … initiatives align with business objectives and deliver measurable impact. Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding. 4. Governance & Accountability Own the digital service experience in the region — including quality, uptime, and responsiveness. Enforce compliance with IT security, data protection, and digital governance policies. Serve as the escalation point for digital issues affecting More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding … D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level Strong analytical skills, with More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard … with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you’re an experienced IT support professional with a strong customer focus and hands-on technical ability, this short-term contract provides an excellent opportunity to contribute to a key deployment project. 📩 To apply or learn more, please contact Harry More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard … with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you’re an experienced IT support professional with a strong customer focus and hands-on technical ability, this short-term contract provides an excellent opportunity to contribute to a key deployment project. 📩 To apply or learn more, please contact Harry More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard … with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you’re an experienced IT support professional with a strong customer focus and hands-on technical ability, this short-term contract provides an excellent opportunity to contribute to a key deployment project. 📩 To apply or learn more, please contact Harry More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard … with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills If you’re an experienced IT support professional with a strong customer focus and hands-on technical ability, this short-term contract provides an excellent opportunity to contribute to a key deployment project. 📩 To apply or learn more, please contact Harry More ❯