176 to 200 of 658 Customer Service Jobs in the North of England

telecoms and IT industry with over 20 years of delivering business solutions! Their honest, reliable, and transparent approach to telecoms, with unparalleled levels of customer service has ensured their business has a strong reputation in the sector. With a range of carefully selected partners, their customers get a … building confidence with the prospective client, you will meet your targets and generate appointments. Roles and Responsibilities · Booking appointments · Providing a high level of customer service · Working towards and exceeding daily, weekly and monthly targets · Following a mixture of warm and cold leads · Continually build a pipeline of more »

Industry Sector: Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service, Based: Stockport and surrounding areas Remuneration: up to £26,000 + 10% bonus Benefits: 25 Days + Birthday & Stats, Pension, PMI, 4x … as Wilmott Dixon Generate sales opportunities and follow through to convert the sale Being the main point of contact for any internal queries regarding customer accounts Calling potential leads provided by the data coordinator, targeting new projects from existing customers Ensuring the CRM system is up to date and … Construction Products, Construction Accessories, Building Products, Building Materials, Soft Furnishings, Flooring Contractors, House builders, Housebuilders, Housing Developers, Housing, Housing Sector, Internal Sales, Sales Admin, Customer Service more »

managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »

Internal Sales Executive Insulation & Dry Lining Job Title: Internal Sales Executive Insulation & Dry Lining Industry Sector: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation … specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry more »

Connections Customer Service Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customer service experience If you have the required skills we'd love to hear from you. For more information please email or call the more »

actioned as appropriate. Manage complaints at all levels with confidence with minimum assistance from Head of Claims/Director of Operations. Consistently provide outstanding customer service, ensuring the claims process is as stress-free as possible for the policy holder. Coach and mentor staff providing the relevant training … to settle claims as per company processes. Dip CII (or working towards) would be advantageous. Proven ability to mentor, coach and manage staff. Strong customer service and computer skills Minimum 5 GCSE passes at Grade C or above including English and Maths Team Leader Benefits: Generous holiday allowance more »

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily offers … on first contact. Additionally, this role may support 2nd line, 3rd line, and procurement support roles within the team as demand requires. A friendly, customer-focused attitude is essential, with a commitment to putting the customer first at all times. The post holder will contribute to a well … Communication Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... APCT1_UKTJ more »

support to the community cardiac team and associated health professionals and actively participate and contribute to the development of the service. To provide a customer focused service to its users in the co-ordination of appointments and workload management for the clinics after liaising with all staff. About … of patients Our achievements include: Trust rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme Please see our Wellbeing & Benefits booklet for more information on our staff … benefits. Accessible version available upon request. Job description Job responsibilities Key duties To provide a front-line service for all cardiac service user enquiries, responding to telephone, emails and face to face enquiries in an efficient, tactful and professional manner, redirecting calls as appropriate. These enquiries may require more »

with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers … terms and conditions. You plan and organize internal events. You process and check contracts of our key account customers and maintain them. (contract management) Customer inquiries You process and check incoming orders and inquiries from our customers and stakeholders. You are available for our customers and are in contact … with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in Salesforce (CRM). You send access credentials to cooperation partners. Key Competencies and Experience Technical knowledge more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

Title: Security Field Service Engineer Location: Leeds area Salary: £30,000 - 35,000 DOE + Van We are loooking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variery of vendors and brands. This role will also … of security and lone worker solutions. Trusted by leading brands and organizations, they combine the capability of a large organization with the agility and customer focus of an independent business. With IT expertise, technical accreditations, and highest-level security clearances, they provide bespoke security solutions across a wide range … of industry sectors. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues and provide support to customers more »

Service Desk Engineer Yorkshire 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate … and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and 1 Week in-office per month … after training) Service Desk Engineer responsibilities: Provide technical support on a rota basis with current Service Desk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately more »

IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst (1st line) Position :IT Service Desk Analyst (1st … opportunity to join our IT Department where youll play a crucial role in providing IT support across our rapidly growing organisation. As an IT Service Desk Analyst with Exemplar Health Care, youll work alongside a second IT Service Desk Analyst to answer support calls and create tickets from … days will be the same. Day-to-day responsibilities will include: answering all initial IT support Calls completing 1st line support tickets managing the Service Desk platform prioritising and escalating tickets assisting with new starters and hardware assisting with mobile estate managing IT communications. About you Above all, youre more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

offering and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a competitive salary, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own responsibility for all … actively promote external training Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets Endeavour to more »

Job Title: Field Service Technician Location: Hull Remuneration: £28k-£30k per annum plus generous overtime and call out allowances Contract Details: Permanent, Full-time (8:00am-4:30pm Mon-Fri) Responsibilities: Examine vehicle tail lifts, reporting on their condition, safety, and reliability (LOLER) Identify and report on tail lift … defects and potential component failures Service and repair customer vehicle tail lifts with proper authorisation Conduct tail lift weight tests in a controlled and safe manner Perform on-call duties one evening per week and one weekend in six (rota) Attend breakdowns and service callouts with competitive … standby and call-out ratesAre you a skilled vehicle service technician/engineer looking for a new opportunity? Our client, an industry-leader, is seeking experienced individuals to join their small service team based in Hull. As a Field Service Technician, you will be responsible for servicing more »

Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »

Job Title: Customer Support Team Leader Location: Warrington (WA1 4PN) Salary: £30,947.00 per annum Shifts: Monday- Friday 08:00- 16:30 & 08:30- 17:00 Contract Type: Permanent We are currently recruiting for experienced Customer Support Team Leader for our who is the world's number one … manufacturer of materials handling equipment providing quality sales and service across the UK. Reporting to the Customer Support Manager, you will develop, lead, and motivate the Customer Support Team to deliver the highest levels of support for their customers and stakeholders, embracing the company concepts to enhance … the customer experience. As a Customer Support Team Leader, your duties will be: - " Provide excellent customer service to internal and external stakeholders. " Manage communication (inbound/outbound) of the responsible business area/s. " Oversee activities conducted by the Customer Support Team. " Work with team more »

Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »