101 to 125 of 164 ITIL Jobs in the South East

successful Tech Manager: Ideally 5+ years experience within the IT support industry Proven experience working across varied IT environments and diverse client sites ITIL v4 certification (or working knowledge) Strong working knowledge of Microsoft Server environments (2003 to current versions) In-depth knowledge of Microsoft 365, including support, implementation ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. Other Requirements: Candidates must have an existing right ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

Experience preparing and issuing professional release communications. Desireable: Previous experience working within telecoms, broadband, or ISP sectors. Experience with service provider integrations. Familiarity with ITIL framework and principles. Hands-on experience introducing or improving test automation processes. Technical understanding of software delivery and deployment processes (Agile/Waterfall). Change ...

password resets, unlocks, etc.) Confident working directly with users in a face-to-face environment Ability to work independently on-site Nice to Have ITIL awareness Experience supporting printers or mobile devices Previous enterprise or corporate IT environment exposure Please Note: Shortlisted candidates will be contacted via Call/Email. ...

Teams environments Support AudioCodes SBCs (e.g. Mediant series) and OVOC platforms Perform provisioning, incident, problem, and change management activities in line with ITIL principles Act as an escalation point for complex voice faults and service degradation Voice Delivery & Projects Deliver and support Microsoft Teams Direct Routing solutions Assist ...

GCP. Familiar with Cloud Architecture, Management Groups, Privileged Access, FinOps and Cloud resilience Familiarity with IT frameworks - COBIT, NIST, Cloud Security Alliance, ITIL etc Market-facing focus Proposition development i.e. Make a significant contribution to the development and evolution of technology trends, using your knowledge and expertise ...

ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management … large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience ...

skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work ...

place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

management or multi-site role *Comfortable handling escalations and guiding technical troubleshooting *Understanding of networking, servers, end-user devices and general IT operations *ITIL, PRINCE2 or service management knowledge beneficial *Confident, professional and able to work autonomously across multiple schools *Positive, proactive and improvement-focused, with excellent communication skills ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Desirable Qualifications Technical certifications ...

systems knowledge (Oracle, SAP, regulatory reporting, MI) Results-driven with excellent time management skills. Excellent stakeholder management and communication skills Certifications: PMP, SAFe, CSM, ITIL, or TOGAF ### Key Responsibilities: Project & programme Management: Lead multiple IT projects, ensuring timely delivery within budget. Define project scope, goals, and deliverables aligned with ...

qualification would be desirable. Strong customer service and communication skills. Ability to troubleshoot application issues logically and methodically. Familiarity with enterprise software support processes (ITIL Foundation desirable). Experience using ticketing/service management systems is desirable. Previous experience in a customer support or service desk role Excellent organisational skills ...

communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience ...

Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise standards. Architect and implement integrations with third-party systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs ...

financial cost performance. What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services ...

blockchain technologies and decentralized marketplaces . Strong understanding of ERP systems , ideally within retail. Proven leadership and people management skills (desired) Familiarity with the ITIL framework and cybersecurity best practices. Experience with Azure Data Lake (desired) Background in managing an IT Service Desk (desired) Vendor and external partner management experience ...

Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal ...

/improvements. Strong knowledge of infrastructure, cloud platforms, networks, and ERP systems. Knowledge of current technology trends and cybersecurity best practices. Fundamental understanding across ITIL, Agile, Scrim and Prince2. Ability to translate business requirements into technical/easy to use software solutions. Experience in leading small teams and managing cross ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

network services. Leadership of multi-site or distributed teams. Desirable Degree in a relevant technical or business discipline. Technical certifications (e.g., CCNP, NSE). ITIL, PRINCE2, or equivalent delivery qualifications. What makes us unique is Team Claranet , our internal community that supports causes close to our employees’ hearts. We offer ...

flexible way to unlock your best work for our cause. About you With Windows 10 IoT knowledge, you’ll have previous experience of ITIL and an understanding of TCP/IP networking in a large WAN environment including ADSL Routers.You’ll have excellent Support Desk skills and proven troubleshooting ...

/Perl, ITSM tools, Jira, Cloud Administration, Virtualisation, GPU Technologies, RAID Technologies, Oil Immersion Cooling, CCRBs. Relevant certifications: LPIC-2/3, CompTIA Linux+, ITIL Foundation. This role would suit an individual who has held the following roles: Senior Linux Engineer, Linux Platform Engineer, Linux Administrator, HPC Engineer. Visa Sponsorship ...