1,051 to 1,075 of 2,448 Customer Service Jobs in the UK

Product Insurance business at Amazon. In this role, you'll manage relationships with third-party partners and internal stakeholders while driving projects that improve customer experience. You'll identify operational gaps, resolve customer-impacting issues, and develop metrics to assess performance trends. This position offers an excellent opportunity … make a significant impact on both customer and partner experiences in a fast-paced, dynamic environment.Working at the intersection of operational excellence and strategic planning, you'll be responsible for both "run-the-business" tasks and strategic initiatives. Your ability to multitask in an environment with numerous demands while ...

Role As Telesales Manager, you'll oversee the day-to-day operation of a team of six telesales executives, ensuring they consistently deliver outstanding customer interactions while achieving ambitious appointment and conversion targets. You'll be responsible for developing your team, monitoring performance, introducing new initiatives and ensuring every … develop new team members while supporting the ongoing development of existing colleagues. Introduce new ideas and initiatives to improve conversion rates, productivity and customer engagement. Monitor team performance through reporting, call quality reviews and KPI analysis. Ensure appointments generated for the nationwide design consultants are thoroughly qualified and meet ...

values its engineers, invests in training, and offers long term career progression. The Role As a Security Engineer, you will be responsible for the service, maintenance, fault finding, repairs, and small installation works on a range of electronic security systems across commercial and industrial sites. You will work independently … managing your own diary while delivering a high standard of workmanship and customer service. Duties Include Service, maintenance, and fault finding on CCTV, Access Control, and Intruder Alarm systems. Carrying out small installation works and system upgrades. Diagnosing faults and providing effective solutions. Performing planned preventative maintenance visits. ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. Location, Working Pattern … periodic audits Document and improve processes; maintain team SharePoint Printing/Managed Print Services (MPS) Maintain networked HP multifunction printers and manage consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ensuring … efficiencies within the Transport function, recommending and implementing changes where needed. The resourcing, development, and management of all colleagues within your team, ensuring our service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation). Making prompt decisions that ...

tasks in the transport operations team, managing key objectives and keeping within the budgetary constraints of the department including customer KPIs, whilst achieving the best possible level of service to internal and external customers. Role Requirements Support management of the shift plan, ensuring all necessary resources are available … management system (TMS and Microlise) Pre Brief and De-brief drivers on the plan versus actual routes, noting and investigating any discrepancies Respond to customer and stakeholder queries both quickly and effectively (Internal and External) Communicate effectively and deliver excellent customer service to all internal and external ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and supporting cutting-edge print … devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate ...

high level of technical support. Key Responsibilities Provide first and second-line IT support to end users. Respond to and resolve IT incidents and service requests within agreed timescales. Install, configure and support desktops, laptops, mobile devices, printers and peripheral equipment. Support Windows 10 and Windows 11 environments. Assist … Skills & Experience Degree, apprenticeship or relevant qualification in Computer Science, Information Technology or a related discipline is desirable. Previous experience within an IT Support, Service Desk or Helpdesk role would be advantageous. Good knowledge of Windows 10 and Windows 11. Basic Active Directory administration. Experience supporting desktop and laptop ...

candidate will have strong leadership skills, experience working with CRM and ERP systems, and a proven ability to optimise logistics processes while maintaining excellent service levels. Key Responsibilities Manage the end-to-end movement of goods, ensuring efficient inbound and outbound logistics operations. Coordinate with suppliers, warehouses, transport providers … continuous improvement. Plan and monitor inventory movements to ensure stock accuracy and minimise delays. Utilise CRM and ERP systems to manage orders, inventory, customer information, and operational reporting. Monitor logistics KPIs including delivery performance, transport costs, inventory accuracy, and warehouse efficiency. Identify opportunities to improve operational processes, reduce costs ...

Development Executive. This is an exciting opportunity to join an established international business with a strong reputation for delivering high-quality products and exceptional customer service across a range of specialist sectors. As a Business Development Executive, you'll play an important role in driving business growth … identifying new opportunities, developing lasting customer relationships and supporting existing accounts. If you're a motivated sales professional who enjoys building connections, opening doors and making a real commercial impact, this is an excellent opportunity to develop your career within a supportive and growing business. The Opportunity ...

used worldwide across the pharmaceutical and biopharmaceutical sectors. Our client is recognised for their technical expertise, high-quality products, and strong focus on customer success. We are seeking an accomplished Mechanical professional to join their team and provide high-quality technical and customer support to both external customers … instrumentation, accessories, and associated software. Act as the central point of contact for post-sales support activities – creating and managing support cases, work orders, service and parts quotes, and CRM documentation. Maintain and improve Standard Operating Procedures (SOPs), ensuring documentation is accurate, effective, and up to date. Develop ...

with the aim of helping build, deploy, maintain and update IT systems across on premises, cloud and hybrid domains as part of the Next2IT Service Desk. Role This role combines project delivery with second-line support across multiple Next2IT clients. The Infrastructure Engineer Apprentice will play a key part … customer support chain, providing effective technical support and helping to maintain high levels of customer satisfaction. The position involves troubleshooting and resolving more complex technical issues escalated from first-line support, along with occasional site visits to clients to gain a better understanding of their operations and challenges. ...

team. Applications are invited friendly, caring and compassionate individuals who enjoy working in a reception environment and can demonstrateconfidence and experience of excellent customer service.The Outpatients Department within the Neurorehabilitation Service supports around 15 outpatient clinics per week and provides treatmentto patients suffering from various neurological disorders. … natures and timescales. The successful candidate will work within the admin team and provide crossover on Receptions. The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of officeprocedures including IT skills.You should currently hold the required level of qualifications ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical solution ...

24x5 global support schedule and weekend on-call rotation.Define policies, processes, roadmaps, and best practices to meet SLAs and scale with business needs.Collaborate with service teams to build automation, self-service tools, and runbooks. Ensure the team is trained, skilled, and empowered to remove blockers and inefficiencies.Proactively identify … 24x5 global support schedule and weekend on-call rotation.Define policies, processes, roadmaps, and best practices to meet SLAs and scale with business needs.Collaborate with service teams to build automation, self-service tools, and runbooks. Ensure the team is trained, skilled, and empowered to remove blockers and inefficiencies.Proactively identify ...

customers, this could be a great opportunity for you. We’re working with a growing IT and Telecoms provider with a strong reputation for service and long-standing customer relationships. They’re looking for an experienced Field Engineer to join their supportive team, delivering installations, upgrades, and technical … support to business customers across the region. No two days are the same, you’ll be involved in a mix of project work, customer support, and hands-on installations across IT, networking, and telecoms solutions. About You You’ll be a motivated and customer focused engineer who enjoys ...

colleagues as well as other teams in KPMG such as Consulting Helping clients develop robust global governance and control frameworks Develop our service offerings and service delivery models Establishing and maintaining strong client relationships with our clients Performance manage Senior Managers and Managers and oversee the output from … from both written and oral perspective Strong attention to detail, to enable you to review complex technical problems, whilst maintaining an overall strategic and customer service focused perspective, for all deliverables we produce for our clients Excellent internal networking skills with the ability to confidently and knowledgably communicate ...

responsible for installing and maintaining a network of EV charging points within a localised area, while representing the company in a professional manner. Customer engagement and service are just as important in this role as the technical skills required to complete installations. A strong focus on health … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication skills Essential Requirements Minimum City & Guilds Level 3 qualification in Electrical Installations ...

Service/Maintenance Engineer Location : North East England (Field Based) Salary : £37,000 - £47,000 per annum (dependent upon experience) About SH Controls Ltd We are a growing organisation in the BMS specialist sector and one of our areas of expertise is in the planned and reactive maintenance services … commercial clients(blue chip companies) across the North East of England. We pride ourselves on delivering a high standard of service, whilst investing in our employees through ongoing training and career development. What We Offer For the Role Competitive salary from £37,000 -£47,000 dependent upon skills ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an experienced Project Manager to lead the successful delivery … installation projects for key customer accounts. You'll manage multiple projects from planning through to completion, ensuring they are delivered on time, within budget and to the highest standard. Alongside project delivery, you'll build strong client relationships, lead project teams and collaborate with stakeholders across the business ...

Analyze web data and user behavior to help solve problems and identify recommendations to improve the overall bain.com user experience Stakeholder Management & CommunicationDeliver excellent customer/client service through effective and timely communication, and consistent demonstration of digital and web expertiseManage incoming digital requests with strong project management … digital context; experience collaborating with senior team members on these digital assetsApplied UX, content strategy or content quality judgmentProven data analysis, problem solving and customer service skills. Ability to digest, synthesize and distill information into concrete recommendations for stakeholdersExperienced project management skills, working in or alongside a global ...