1,051 to 1,075 of 3,707 Customer Service Jobs in the UK

Headquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. The company’s success is largely built upon its commitment to maintain close business partnerships with … marketing worldwide. Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world. Offering the industry’s highest … level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company’s mission is always to Delight the Customer®. On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term More ❯

oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships, and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing, and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support More ❯

Graduate Customer Success Manager - German Speaker London - hybrid 30k Base + Bonus + Great Benefits As a leading information platform, our client delivers real-time data on the UK's fastest growing businesses. Covering everything from emerging life science start-ups through to unicorns and scale-ups, their platform … of every size to fully understand the high-growth landscape. To meet demand, they currently have an exciting opening in London for a Graduate Customer Success Manager. Customer Success Manager responsibilities: Engaging with clients, understanding their needs, and ensuring they maximise the platform's value. Hosting tailored training … everything running smoothly. Collaborating with internal teams to enhance client experience and product development. Identifying opportunities for account growth, referring clients to additional services. Customer Success Manager requirements: Fluent German speaker - Essential for working with a German client base. Strong communicator - Build rapport easily and enjoy working with people. More ❯

more about Ricoh Today What you will be doing We are currently looking to recruit a well-motivated Contract Coordinator to deliver an exceptional customer service by offering support to management as and when required and always in line with Ricoh's Lines of Business and the Customers … and databases for extracting data to provide management information and cost reporting for client(s). Cover for other roles and escalation point for customer to ensure service continuity and meet SLA’s. Responsible for compiling invoicing for Finance & recharge data to enable customer to cross-charge … Ricoh Site Procedures Guides to ensure up to date content for all sites to allow employees to follow proper procedures and policies to meet customer expectations. Manage key systems/databases in line with the contract to ensure all information is maintained accurately and efficiently as per customer More ❯

a Product Manager - Payments . This role is pivotal in optimizing our payment flows, improving operational efficiency, and ensuring that our payment solutions meet customer needs. You will work closely with internal teams, external partners, and stakeholders to deliver seamless, scalable payment products. Key Responsibilities Drive Payment Product Strategy … currency capabilities, and improving transaction efficiency. Optimize Internal Payment Processes : Evaluate and refine internal processes to ensure faster transaction speeds, operational clarity, and superior customer service outcomes. Stakeholder Collaboration : Partner with internal teams (Operations, Compliance, Engineering) to align payment products with business objectives, ensuring clarity in case management … and customer queries. Enhance Customer Experience : Identify pain points within payment flows and implement solutions to improve payment processing speed, accuracy, and user transparency. Payment Infrastructure Innovation : Collaborate with technical teams to improve payment integrations, enhance reconciliation processes, and expand global payment capabilities. Regulatory Compliance & Risk Management : Work More ❯

Customer Support Specialist at Bitfinex (Fully Remote) Bitfinex is seeking a Customer Support Specialist to join their fully remote team in the UK. The ideal candidate will have a strong background and deep interest in Finance, Mathematics, or Statistics, and a passion for providing exceptional support to users … platform in the cryptocurrency industry, assisting customers with their inquiries and ensuring seamless experiences. If you're looking to combine your analytical skills with customer service, this is the perfect role for you. About Bitfinex Bitfinex, inspired by the transformative power of Bitcoin, is dedicated to enabling individuals … the-art digital asset trading services for both users and global liquidity providers, ensuring high-quality, efficient solutions in an ever-changing market. Position: Customer Support Specialist Job Type: Full Time Location: Remote, (London, UK) About the Role We're currently looking for a Customer Support Specialist to More ❯

Field Service Engineer – Canon Devices Location: London Salary: £36,000 – £42,000 Company Car, Pension & Additional Benefits Job Type: Full-Time, Permanent Are you an experienced Field Service Engineer with a background in Canon print technology? A well-established managed print and document solutions provider, recognised as a … Canon Platinum Partner, is seeking a skilled professional to join their expanding service team in London. We're seeking someone who lives either inside the M25 or The Role: As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of Canon MFDs, ImagePRESS … and Production Print devices. This role is perfect for a confident electromechanical troubleshooter who thrives on delivering first-time fix solutions and exceptional customer service. Key Responsibilities: Diagnose and repair Canon multifunctional and production print devices Install and configure devices on client networks, including scan-to-email and scan More ❯

company in the renewable energy industry, offering cutting-edge heating solutions to homeowners across the UK. With a strong focus on sustainability, innovation, and customer care, this is an exciting opportunity to join a dynamic and supportive technical team shaping the future of green energy. Why Join? Youll be … product information. Provide expert assistance to professional installers and field engineers, taking ownership of queries through to resolution. Collaborate with the wider technical support, service, warranty, customer service, and sales teams. Identify and report on recurring issues or emerging trends to relevant departments. Offer feedback to internal … to ad-hoc projects and initiatives within the technical department as needed. What Were Looking For Strong IT, communication, and organisational skills, with a customer-focused mindset. Previous experience in technical fault finding or diagnostics is desirable. A background in domestic heating, gas, or electrical sectors is highly beneficial. More ❯

types of flexibility, including locations, hours and working patterns. Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do … data wherever possible. You'll help us make health happen by Collect, analyse and interpret data related to the digital user behaviour and experience, customer records and offline operations, identifying patterns in critical usage aspects such as service uptake, task completion rates etc, to provide actionable insights for … the Digital Department and key stakeholders Design, develop and deploy models that relate to App and Web user behaviour, customer profiles and more to improve healthcare service delivery through digital means Conduct advanced statistical analyses, including hypothesis testing and predictive modelling Question and improve open current models and More ❯

Risk Solutions LexisNexis Risk Solutions is a key partner in risk assessment, offering solutions that help businesses increase revenue, improve operational efficiency, and enhance customer experience. Our solutions address areas such as Anti-Money Laundering, Identity Verification, Fraud Prevention, and Customer Data Management. Learn more at . About … our Team As a Technical Account Manager, you will be a vital team member working with diverse technologies and disciplines. About the Role The Customer Support Team focuses on providing high-quality service to support clients, acting as the first point of contact and managing SLAs around incident … updates, perform root-cause analysis, and develop support process improvements. Manage critical support escalations, serving as the point of contact and trusted advisor. Assess customer risks and recommend appropriate services. Requirements High-level customer service skills and relationship management. Experience in technical support or customer advocacy More ❯

At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … then this is the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. Job Purpose The purpose of a Fourteen IP Communications Ltd Support Engineer is to provide remote support to Customers & their … will also ensure that client solutions maintain operational continuity through fault analysis and by conducting proactive monitoring activities in line with organisational and contractual service level agreements. Main Duties & Responsibilities Work with the equipment, hardware and services supplied and supported by the company and those which are primarily located More ❯

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to More ❯

and Italy. Role Purpose: Provide first-line support to players and retailers within departmental KPIs and Gambling Commission requirements, ensuring high-quality service. Handle customer contacts via webchat, completing necessary actions within performance and quality standards. Manage up to 3 live chats simultaneously, navigating two screens to address queries … efficiently. Maintain good grammar, fast typing, and attention to detail in a fast-paced environment. Department & Team Description: The Customer Operations department offers end-to-end support to all players and retail customers, adhering to customer service and Gambling Commission standards. The contact centre manages all inbound … channels, with this role focusing on webchat responses. Role Responsibilities: Follow processes and guidelines to handle webchat contacts, meeting SLAs and team targets. Identify customer needs and resolve queries related to accounts, complaints, and systems. Refer issues to appropriate departments using correct escalation procedures. Stay informed about Allwyn's More ❯

Junior Technical Support Engineer (Infrastructure) Location: Liverpool, L33 Salary: Competitive, £24-28k DOE. Contract: Full-time, permanent Are you passionate about technology and customer service Do you thrive in a fast-paced, collaborative environment Join Curveball Solutions, a growing IT Managed Services Provider, as a Junior Technical … medium businesses across the North-West. Having successfully transitioned into the MSP space, we're expanding our technical support team to continue delivering exceptional customer experiences. If you're ready to take the next step in your career, this is your chance to grow, innovate, and make an impact. … What You'll Do: Be the first line of support for customers and internal staff, resolving technical queries efficiently. Work within an ITIL-based service desk environment, ensuring smooth IT operations. Conduct site surveys and provide technical reports for client solutions. Play a key role in Microsoft/Private More ❯

for the sale of OneStream SaaS solutions within the UK. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management … a proven track record in sales within an existing account base. Primary Duties & Responsibilities Opportunity Identification : Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream's value proposition. Upselling and Cross-Selling : Introduce additional products or services that meet … sales pipeline management, and proposal preparation. Self-Sourced Pipeline : Grow pipeline via direct efforts/prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances. Be Business Partner to your Customers : Provide proactive and consultative guidance that will add value to their business More ❯

Data Governance Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you'll be doing Implement business data governance frameworks and guidance Create More ❯

ServiceDesk Analyst Rate - £14.50 an hour Duration - 3 months initially Location - Manchester Ir35 - Inside Ir35 As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about … and taking the time to get at the heart of what might be the challenge for someone. Be adept at identifying, gathering and validating customer needs. Be proficient in everyday desktop software. Consistently apply appropriate attention to detail and quality standards to all tasks undertaken and ensure that nothing … other. Be passionate about working in a diverse and inclusive environment where our values inform decisions and behaviours. Previous relevant work experience as a Service Desk Analyst. Customer Service Techniques: Techniques for identifying, gathering and validating customer needs in the delivery of IT services. Teamwork: collaborating More ❯

Due to continued growth my client is recruiting for a Field Service Technician with electrical bias. They are a leading manufacturer of specialist automated machinery used in a wide range of industries. Their ideal candidate will have proven mechanical machine build, fitting as well as site installation experience. The … at a time site installations abroad. You would be out 3-4 weeks at a time. Travelling on average 130 days per year. Field Service Technician role Servicing and retrofitting/upgrading machines at customer sites internationally Workshop based when not at customers sites Fault find mechanical, hydraulic … or repair worn or defective components as necessary on-site and remote technical support to customers Build and maintain strong relationships with customers technical service reports documenting all work performed including photos. Provide a high level of customer service and professionalism Field Service Technician requirement Educated More ❯

the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by … guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints … Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support More ❯

Functional Consultant Microsoft Dynamics 365 Field Service & CE Fully Remote (UK-based) Salary up to £60,000 + bonus An ambitious early-stage business is looking for a Functional Consultant for Dynamics 365 Field Service and other CE modules (Customer Service/Sales) a critical tool … for the business. The Role As Functional Consultant, you will take full ownership of Microsoft Dynamics Field Service product, acting as the vital link between business operations and technical solutions. You will manage change requests, and oversee the integration of acquired businesses into the group platform. Key Responsibilities Help … to define Product Strategy: Shape the vision and roadmap for the Dynamics 365 Field Service to support business growth. Collaborate with Stakeholders: Gather, prioritise, and translate business needs into detailed plans. Hands-On Configuration: Work with D365 CE and Field Services, making system adjustments and resolving issues swiftly. Enable More ❯

in a similar role, specializing in Power Platform and Dynamics 365. Expertise in Power Apps, Power Automate, Copilot Studio/PVA, Dataverse, Power BI, Customer Service, Sales, Customer Insights, and SharePoint Online. Strong understanding of Microsoft Power Platform licensing, governance models, and cost optimization strategies. Effective communicator More ❯

encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class … Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take … on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments. If you fit the profile, we would love to talk to you. Responsibilities include: Working with a team of support engineers, enhancing process and service More ❯

Title: 1st Line IT Support Technician Location: Oulton Broad, Suffolk Salary: £25,000 - £28,000 Depending on Experience We are seeking a motivated and customer-focused 1st Line IT Support Technician to join our dynamic IT support team. This role is crucial for providing first-line technical assistance, troubleshooting … the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to the efficient and smooth running of IT systems. As a 1st Line IT Support Technician … resolve a variety of IT issues, such as hardware malfunctions, software errors, and network connectivity problems. Log and track support requests using the IT service management (ITSM) system, ensuring accurate documentation of all interactions and resolutions. Monitor IT systems and services, ensuring any issues are promptly identified and dealt More ❯

a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT … support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships More ❯

adhered to. Working within a regional team, you will build effective partnerships with repairers, leveraging those relationships to improve and maintain the highest level service for the Company's customers and clients. Key Responsibilities Ensure that you are kept fully up to date with Insurer/Client SLAs and … multiple rejections in collaboration with the Regional Network Controller. Provide investigative feedback on repairs to the senior management team and clients as necessary. Progress customer claims within the company's management system meeting internally agreed SLA's. Manage daily tasks driven by the system as well as other ad … manage supplier performance metrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. Act as a point of contact for repair network members, clients, customers, and team member, providing progress updates as needed. Handle incoming calls More ❯