1,051 to 1,075 of 3,386 Customer Service Jobs in the UK

in overseeing and enhancing the performance of the ARN within the Household Claims function. This role ensures that supplier partnerships align with Admiral's strategic goals, regulatory requirements, and customer service standards. You will lead the team of supplier performance managers to drive performance improvements, and act as a key liaison between internal stakeholders and external partners. Your … leadership will ensure that supplier services contribute to excellent customer outcomes, cost efficiency, and compliance with FCA Conduct Rules and Consumer Duty. Key Responsibilities Supplier Management Leadership: Oversee the end-to-end supplier relationship lifecycle, including onboarding, performance monitoring, and contract compliance. Performance Auditing: Collaborate with audit teams to assess supplier performance, identify risks, and implement corrective actions. Strategic … Partnerships: Build and maintain strong, collaborative relationships with key suppliers to drive innovation and service excellence. Process Improvement: Lead initiatives to streamline supplier-related processes, reduce costs, and enhance customer satisfaction. Regulatory Compliance: Ensure supplier operations align with FCA regulations, Admiral's policies, and Consumer Duty principles. Data & Reporting: Analyze supplier performance data, produce monthly reports, and present More ❯

Coordinator on behalf of a leading commercial real estate services and investments company. This is a fantastic opportunity to join a fast-paced, professional environment where your organisational and customer service skills will be highly valued. Responsibilities: Answer and manage incoming calls Logging maintenance requests using a job logging system Raising purchase orders and processing invoices Use Microsoft … documentation Essential Skills: Strong organisational and time management skills Punctuality and reliability Being a proactive and supportive team player IT literate, especially in Microsoft Office (Excel, Word, Outlook) Excellent customer service and communication skills Benefits: Competitive salary up to 27,000 Immediate start available Opportunity to work with a globally recognised brand Supportive and collaborative team environment Schedule More ❯

OS. Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re looking for a hands-on … are set up correctly, shipments flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost). Monitor label generation and … shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and onboarding team with shipping label errors, returns processing, and commercial invoice approval. Occasionally, support the More ❯

OS. Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re looking for a hands-on … are set up correctly, shipments flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost). Monitor label generation and … shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and onboarding team with shipping label errors, returns processing, and commercial invoice approval. Occasionally, support the More ❯

Regional IT Support Engineer Up to £40,000 Eastleigh HQ - 2-3 Days per Week Provide exemplary first line IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the Region and therefore the ability to manage and inspire your team to deliver … exemplary 1st line support services is key. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from … assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 1st line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals More ❯

while also ensuring operational excellence and delivering expert makeup services. This position requires a combination of leadership, strategic vision, and in-depth product knowledge to drive both team and customer success. Key Responsibilities • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction. • Provide continuous training and development opportunities … to enhance makeup skills, selling techniques, customer service, and product knowledge. • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member's growth. • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service. • Support senior store management in managing employee relations (ER … performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience. • Deliver expert makeup consultations, personalised product recommendations, and makeup services to ensure each customer feels valued and empowered. • Proactively engage with customers to build long-lasting relationships More ❯

of Openings: 1 Worker Type: Permanent Position Overview: The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems – across all machine types, brands and technology … in providing on machine installation, on SITECH/Trimble equipment across all OEMs, OEM Dealers and Customers. (Dozer, Excavator, Grader, Paver, Compactor with GCS900, CCS900, DPS900, Earthworks systems). Service – Primary resource in providing on maintenance, support call-out/telephone calls, trouble shooting and support on SITECH/Trimble equipment across all OEMs, OEM Dealers and Customers. … equipment as part of the installation, rental, or support of equipment in the field. (10%) Operations – Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. (5%). Operations – Ensures the operational quality of the system by documenting post-installation testing for record keep. (5%). Training & Development More ❯

of a case through to its conclusion Provide HR advice in relation to HR policy, practices & procedures Utilise technology, including our case management system, to remotely deliver a quality service to our customers Handle inbound ER phone calls from our customers Exposure to a wide variety of contracts across many sectors, both public and private Be part of a … wider customer service focussed People Support team, Mitie's central HR function What are we looking for? Employee Relations knowledge or keen interest in Employee Relations CIPD qualified or looking for the opportunity to be supported with your studies Proficient IT skills including MS Word, MS Excel and MS PowerPoint. An understanding of HR systems would be an … advantage. Keen interest in Employment Law. Strong understanding of and respect for confidentiality. Competencies Curious thinker - has an inquisitive mind, researches and asks questions. Strong customer service focus, with excellent written and oral communication skills. Strong case management skills where there are competing priorities Well organised, with the ability to work to tight deadlines and excellent attention to More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯

thing for our customers with quality products at the heart of everything we do. We’re looking for an experienced data, risk & compliance manager to join the M&S Customer Service Centre, to ensure, with support from the central DPO function, that operational practices in customer services are compliant with data protection laws and internal policy, while … overseeing customer data rights requests and data protection complaints. You’ll collaborate with Central Teams, Business Continuity, Workplace Services, and HSBC. Keep reading below to find out more... What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We … re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special... After completing your probationary More ❯

you relish the prospect of working on Industry leading cutting edge products and technology? Would you like the opportunity to work in a high-impact role responsible for building customer loyalty? Join our prestigious Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We use tools, processes, and expertise to integrate … the North America Financial Services Vertical. As a Technical Project Manager II, you will be responsible for: Advocating best practices for customers and teams during product implementation, and relaying customer feedback to Product. Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes. Partnering with the business to review and ensure … integration efficiency, high quality service and keep customers engaged Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery Communicating with internal, external stakeholders and partners to share information and deliverables Do what you love To be successful in this role you will: Have 5 years of relevant experience and More ❯

excellent execution of IS Services by way of optimised processes and support from our IS outsource Partners (TCS, Wipro and Albion). Work closely with the business and our service partners, to ensure quality delivery and availability of all IS services Management of local and global D&T partners (TCS, Wipro and Albion) that supporting Infrastructure to ensure services … are delivered as per agreed SLAs. Duties: Co-ordinate project activities with local service providers Achieve high level of Customer Satisfaction measured via annual CS survey Develop & maintain annual operating plan according to D&T strategy and local priorities Be the trusted face of knowledgeable D&T Management to the business Effective relationships are in place internally and … solutions and implications in a business language Knowledge of general information security management Ability to build and maintain successful relationships across the business, D&T community and within the Service Delivery function Good understanding of business and processes Broad technical and functional knowledge on applications supporting the business (including legacy application) Good organizational, customer service and employee More ❯

Specialist role at Talogy is primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using Talogy systems, working closely with other departments such as Sales, Consulting, and Software Engineering to ensure effective setup of client … Responding promptly and professionally to requests for client support, with the aim of ensuring satisfactory resolutions for all parties. Providing technical support to client projects as assigned. Running managed-service projects on Talogy platforms with limited support, i.e. coordinating the setup of assessments for selection or development on behalf of clients to deliver an end-to-end service. Supporting … software/product/platform issues, and liaising with clients to get these resolved in a timely manner. Providing feedback on client implementations to colleagues in other departments. Meeting service level agreements (SLAs) in their region. Following processes around documentation of client work and interactions, e.g. utilizing client relationship management and project management tools such as Salesforce and OpenAir. More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Ricoh have an excellent position available for a well-motivated Site Services Supervisor with good customer relationship skills to provide and maintain a high quality service for one of our clients based in London. Key Responsibilities: To deliver an efficient Print Room & Courier Mail … Service to the customer, to meet agreed SLA's and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. Oversee and instruct team members when and where necessary Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the … best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. To ensure all work carried out is to the highest quality to ensure it meets customer More ❯

the execution of IS Services through optimized processes and support from our IS outsource partners (TCS, Wipro, and Albion). The role involves working closely with the business and service partners to ensure quality delivery and availability of all IS services. It also includes managing local and global D&T partners supporting infrastructure to ensure services meet SLAs. Duties … Coordinate project activities with local service providers Achieve high customer satisfaction levels, measured via the annual CS survey Develop and maintain an annual operating plan aligned with D&T strategy and local priorities Act as the trusted point of contact for knowledgeable D&T management to the business Establish effective relationships internally and externally to enable outcome achievement … communicate technical concepts simply and effectively in business language Knowledge of general information security management Ability to build and maintain successful relationships across the business, D&T community, and service delivery teams Good understanding of business processes Broad technical and functional knowledge of applications supporting the business, including legacy systems Excellent organizational, customer service, and employee relation More ❯

Posted Thursday, May 22, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to … serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest assets, so we pride ourselves on being 'Employee First'. As … employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service More ❯

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide … required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve … role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real More ❯

confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to : Head of Service Management Location : London, UK (Hybrid Working Model - at least twice a week in the office) Comp : Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits … iProov is growing fast, and we're looking for a Technology Operations Analyst to join our Service Management team. If you're passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you'll handle technical queries, provide timely and accurate responses, and help protect iProov … s brand. Strong communication and problem-solving skills are essential, as you'll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact Act as the initial contact point into iProov for customer and partner queries and driving any service issues through More ❯

Identify training needs across the team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Strategic account planning Achieve revenue & margin targets from new partners and customers on a monthly, quarterly and annual basis. Work with marketing … or other internal departments to proactively identify and target partners and customers, showcase our products and service and facilitate reference opportunities. Build sales approaches for specific partner and customer accounts. Develop and maintain a strong pipeline of opportunities. Maintain a broad understanding of key products and technology relevant to the company's services and industry developments. Work with … to understand their industry, value drivers and business processes. Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins. Customer relationships & satisfaction Regularly meet and build effective relationships with existing and potential partners and customers. Drive the promotion and sale of additional services to or through the partners and More ❯

offering white-label card issuance platforms, seamless integration with existing infrastructure, and comprehensive support for both digital and physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup … control role for the technical operations carried out by, or on behalf of, Wallester UK (on an outsourced basis), including development, platforms and systems, and the general business and customer service operations. The UK HoORO is also responsible for undertaking and controlling UK operational activities and ensuring that the business and all operations are highly resilient. The UK … and Operations Ensure that systems and technology platforms used for Wallester UK operations are set up and maintained in a manner that is suitably secure and resilient, to protect customer funds and data integrity. Manage relationships with vendors and third-party service providers, including ensuring sufficient due diligence procedures are conducted and governance and oversight arrangements are effective. More ❯

of Openings: 1 Worker Type: Permanent Position Overview: The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems - across all machine types, brands and technology … in providing on machine installation, on SITECH/Trimble equipment across all OEMs, OEM Dealers and Customers. Dozer, Excavator, Grader, Paver, Compactor with GCS900, CCS900, DPS900, Earthworks systems . Service - Primary resource in providing on maintenance, support call-out/telephone calls, trouble shooting and support on SITECH/Trimble equipment across all OEMs, OEM Dealers and Customers. … equipment as part of the installation, rental, or support of equipment in the field. 10% Operations - Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. 5% . Operations - Ensures the operational quality of the system by documenting post-installation testing for record keep. 5% . Training & Development More ❯

months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting and analytical skills Ability to follow defined processes to complete tasks. … Ability to prioritize workload to meet strict service level agreements and business deadlines Ability to work without direct supervision Ability to successfully manage and see through to completion several high-priority tasks/issues at the same time Ability to show leadership and team management Technically proficient in MS Windows Server (2003/2008/2012) and MSSQL More ❯

months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting and analytical skills Ability to follow defined processes to complete tasks. … Ability to prioritize workload to meet strict service level agreements and business deadlines Ability to work without direct supervision Ability to successfully manage and see through to completion several high-priority tasks/issues at the same time Ability to show leadership and team management Technically proficient in MS Windows Server (2003/2008/2012) and MSSQL More ❯

from the thyssenkrupp group in 2020. The company achieved sales of around €9 billion in fiscal year 2022/2023. The company's most important business line is the service business, proudly provided by around 25,000 service technicians worldwide. We are moved by what moves people: TKE - Move Beyond. TK Elevator's service and maintenance operations … unique environment, with lift and escalator engineers alongside software and electronics specialists, working together to understand the latest technology developments in our industry and deliver solutions for our customers' service requirements. The ITS network is committed to making our extensive knowledge in third-party maintenance accessible to each of TK Elevator's service technicians across the world, so … they are equipped to provide highest quality service and keep customers' equipment moving. What we expect We are currently seeking an Electronics Repair Engineer to join our ITS Manchester team, with experience to repair and refurbish a diverse range of Inverter Drives and Printed Circuits Boards (PCB) from a wide range of manufacturers. You will be working alongside an More ❯