Customer Service Jobs in the UK

1,126 to 1,150 of 3,321 Customer Service Jobs in the UK

Telephony Lead

Edinburgh, United Kingdom
Diligenta
Lead Salary: From £55,000-£69,500 per year Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as … policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection Apply to find out about our other benefits What you'll be doing Develop and implement a forward-looking telephony strategy that supports the organization's … departments Lead the integration of new technologies, such as AI-driven communication tools, cloud-based telephony solutions, and advanced analytics, to enhance the contact centre's operational efficiency and customer experience Oversee the installation, configuration, and maintenance of telephony hardware and software Develop disaster recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support and Test Engineer

Tewkesbury, Gloucestershire, United Kingdom
Harris Geospatial Solutions
warfare, force protection and counterterrorism. A few of our employee benefits are: Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance … role will involve As the Support and Test Engineer you will have experience in the Assembly, Test and Repair of multi-portfolio Defence equipment. You will report to the Customer Services Support Team Leader, your primary role is to successfully execute the best practice on-time, on-cost and on-quality execution of all CS Repairs activities. To succeed … in this role, you shall be outcome and Customer focused, ideally experienced with the Maintenance, Repair and Overhaul (MRO) of high technology, electro/mechanical equipment portfolios. The responsibilities of your role will include the following: Primarily undertake the Maintenance, Repair and Overhaul (MRO) capability of the L3Harris Robotics Explosive Ordinance Device (EOD), Remote Control Vehicle (RCV) product portfolio. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Application Specialist (NORTH UK)

Cambridge, Cambridgeshire, United Kingdom
Grifols, S.A
a Technical Application Specialist like you. Role Mission (en GDPT) As a Technical Application Specialist I (TAS I) , your mission is to provide best-in-class technical support and service to Grifols customers, both on-site and remotely. You will play a key role in managing customer accounts, implementing technical projects, and contributing to the commercial positioning of … our diagnostic products. Your work will directly support laboratory professionals and decision-makers, helping to ensure quality results and customer satisfaction. What your responsibilities will be You will act as the main technical contact for customer accounts, ensuring smooth communication between Grifols teams and customer sites. You will provide support for equipment installations, software upgrades, and user … training. You will troubleshoot and resolve daily operational issues in customer laboratories. You will lead technical projects at customer sites, including workflow analysis and data collection. You will support Sales Executives by providing technical presentations and analyses to expand our customer base. You will contribute to internal training efforts by mentoring new hires (TAS, Field Service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Apprentice

Marsh Mills Park, Longbridge Road, Plymouth, Devon, England
Vospers Motor House Ltd
company objectives by providing professional, positive ICT solutions throughout the company. Work closely with the Group ICT Solutions Manager to assist with the delivery of a responsive and reliable service to its customers. Role Technical support - assist with the resolution of technical enquiries to the service desk Internal operations - contribute to the continuous improvement of the Vospers ICT … turnover approaching £235 million, consists of 16 separate sites offering vehicle sales and aftercare to its customers throughout Devon and Cornwall. Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Business Development Manager - Motor Finance Shawbrook JBR Southern Territory, GB Published on ...

London, United Kingdom
Shawbrook Bank
is delivered in the UK. We're proud to work in partnership with an extraordinary network of introducers, dealerships, and private clients, all while delivering a best-in-class service experience with speed, integrity, and enthusiasm. At our core, we're a team of car lovers, finance professionals, and client champions. And now, we're looking for someone who … a role model and to others, leading the Company's Values and making a positive contribution to the Company's culture through: Key Responsibilities Provide exceptional and market leading service levels to Introducers and End Users through an enthusiastic, professional, and knowledgeable approach at all times. To achieve agreed sales targets via the acquisition of new accounts and the … Credit Act, Anti Money Laundering Act etc.) is important. A proven track record of sales success is very important. Interpersonal Skills Excellent communication and interpersonal skills are essential. A customer service orientated mindset with a clear sense of urgency and responsiveness. High degree of professionalism and integrity. Strong commercial awareness and ability to understand sales & underwriting processes. Demonstration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Administrator

Ipswich, Suffolk, England, United Kingdom
Hybrid / WFH Options
Casanovas Recruitment Solutions
as Purchase to Pay, Accounts Payable, General Ledger, Accounts Receivable, and Reporting. This is a dynamic role ideal for someone with strong analytical and technical skills, and a collaborative, customer-focused mindset. Key responsibilities: Manage and respond to the ERP system mailbox, providing timely support to internal users. Support the development and enhancement of ERP modules including Budgeting, Forecasting … on various projects and assist with maintaining accurate and effective financial systems. Skills required: Experience working with ERP systems in a finance or systems support environment. Strong communication and customer service skills. A methodical approach with attention to detail and an aptitude for problem-solving. Ability to work independently and as part of a team. Understanding of financial More ❯
Employment Type: Full-Time
Salary: £26,000 per annum
Posted:

AWS Sales Specialist Leader

London, United Kingdom
Hybrid / WFH Options
NetApp, Inc
a focus on Amazon FSxN. Lead and manage a team of AWS sales specialists, providing guidance, coaching, and support to ensure the team achieves sales targets and delivers exceptional customer service. Guide the team to identify and target potential clients, building and maintaining strong relationships with key decision-makers. Understand client's business challenges and technical requirements, providing expert … FSxN can address their needs and challenges. Manage a team that is responsible for the entire sales cycle, from lead generation to closing deals, ensuring a high level of customer satisfaction. Stay up-to-date with the latest AWS services, trends, and best practices to maintain a competitive edge in the market. Achieve and exceed sales targets and key … Command of key business metrics, including revenue and pipeline management. Strong understanding of GTM strategies and alignment with field sales teams. Extensive experience in selling PaaS (Platform as a Service) and SaaS (Software as a Service) cloud services. Strong emotional intelligence (EQ), analytical, and organizational skills. Numerical abilities and a problem-solving attitude. Curious and self-motivated personality More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Regional T.I.V. Engineer (Level 1)

Taunton, Somerset, South West, United Kingdom
Talent Finder
van to hold and manage your maintenance stock, and you will be required to provide daily reports to head office via our bespoke reporting tool. You will deliver exceptional customer service and support the Account Delivery Team. Are you the right person for the job? CSCS (Construction Skills Certification Scheme) card Experience in completing trade-specific tasks such … usage daily via the bespoke reporting system. Travel to job sites using the company vehicle provided to you, equipped specifically to hold and manage your maintenance stock. Deliver exceptional customer service and provide ongoing support to the Account Delivery Team. Visiting retail properties to carry out repairs & maintenance as per the schedule arranged for that day Carry out More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Regional T.I.V. Engineer (Level 1)

Warrington, Cheshire, North West, United Kingdom
Talent Finder
van to hold and manage your maintenance stock, and you will be required to provide daily reports to head office via our bespoke reporting tool. You will deliver exceptional customer service and support the Account Delivery Team. Are you the right person for the job? CSCS (Construction Skills Certification Scheme) card Experience in completing trade-specific tasks such … usage daily via the bespoke reporting system. Travel to job sites using the company vehicle provided to you, equipped specifically to hold and manage your maintenance stock. Deliver exceptional customer service and provide ongoing support to the Account Delivery Team. Visiting retail properties to carry out repairs & maintenance as per the schedule arranged for that day Carry out More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Regional T.I.V. Engineer (Level 1)

Newmarket, Suffolk, East Anglia, United Kingdom
Talent Finder
van to hold and manage your maintenance stock, and you will be required to provide daily reports to head office via our bespoke reporting tool. You will deliver exceptional customer service and support the Account Delivery Team. Are you the right person for the job? CSCS (Construction Skills Certification Scheme) card Experience in completing trade-specific tasks such … usage daily via the bespoke reporting system. Travel to job sites using the company vehicle provided to you, equipped specifically to hold and manage your maintenance stock. Deliver exceptional customer service and provide ongoing support to the Account Delivery Team. Visiting retail properties to carry out repairs & maintenance as per the schedule arranged for that day Carry out More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Regional T.I.V. Engineer (Level 1)

Edinburgh, Midlothian, Scotland, United Kingdom
Talent Finder
van to hold and manage your maintenance stock, and you will be required to provide daily reports to head office via our bespoke reporting tool. You will deliver exceptional customer service and support the Account Delivery Team. Are you the right person for the job? CSCS (Construction Skills Certification Scheme) card Experience in completing trade-specific tasks such … usage daily via the bespoke reporting system. Travel to job sites using the company vehicle provided to you, equipped specifically to hold and manage your maintenance stock. Deliver exceptional customer service and provide ongoing support to the Account Delivery Team. Visiting retail properties to carry out repairs & maintenance as per the schedule arranged for that day Carry out More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Regional T.I.V. Engineer (Level 1)

Slough, Berkshire, South East, United Kingdom
Talent Finder
van to hold and manage your maintenance stock, and you will be required to provide daily reports to head office via our bespoke reporting tool. You will deliver exceptional customer service and support the Account Delivery Team. Are you the right person for the job? CSCS (Construction Skills Certification Scheme) card Experience in completing trade-specific tasks such … usage daily via the bespoke reporting system. Travel to job sites using the company vehicle provided to you, equipped specifically to hold and manage your maintenance stock. Deliver exceptional customer service and provide ongoing support to the Account Delivery Team. Visiting retail properties to carry out repairs & maintenance as per the schedule arranged for that day Carry out More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

AI & Power Plaftform Lead

Greater Bristol Area, United Kingdom
Changing Social
technical growth. Lead performance management, succession planning, and recruitment with support from People Ops. Foster a high-performance, inclusive culture that reflects Changing Social’s POP and LOVE values. Customer Engagement & Delivery Lead discovery workshops, solution design, Proof-of-Concepts, and project delivery engagements. Engage a wide range of stakeholders (from exec sponsors to technical teams) with confidence, clarity … or solution architecture roles. 5+ years of Power Platform experience (Power Apps, Automate, BI, Pages, Copilot Studio). Proven experience leading AI or automation projects across multiple sectors. Strong customer-facing consulting skills, with a focus on solution storytelling and value articulation. Expertise Deep understanding of Microsoft 365, Dataverse, Azure integration, and Microsoft AI tooling (e.g. Azure OpenAI, AI … Builder). Experience implementing CoE, ALM, and DLP best practices in enterprise environments. Familiarity with Dynamics 365 CE (Sales, Customer Service, Field Service) is advantageous. Certifications – Strongly Preferred PL-900 – Power Platform Fundamentals (Required) PL-200 – Power Platform Functional Consultant (Required) PL-400 – Power Platform Developer PL-600 – Power Platform Solution Architect AI-102 – Designing and Implementing More ❯
Posted:

Analytics Advanced Specialist

London, United Kingdom
NLP PEOPLE
programming. What's Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company's core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals. What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to … product to drive development - Advanced specialists have expert product knowledge where each individual has a particular niche where they excel. Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations What to expect from your full-time opportunity You will start off your career within the Analytics department. In the … equiv) - Business fluency in a second language preferred (As needed regionally) - Strong interest in financial markets and understanding of Bloomberg's position within it - Experience in and enthusiasm for customer service - Interest in technology and software solutions is desirable - Multi-tasking and ability to work well under pressure - Excellent verbal and written communication skills - Desire and flexibility to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Account Executive

United Kingdom
Agiloft, Inc
life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked … customers Respond to RFPs and RFIs Manage and lead proof of concept evaluations Create value-based selling opportunities and help create value propositions for potential customers Provide market and customer feedback to feed our product and service roadmap Daily integration with CRM to update accounts, leads, contracts, and opportunities according to sales department best practices, policies, and procedures … full sales-cycle experience Experience with value selling and other leading solution sales techniques Excellent interpersonal, communication, persuasion, presentation and writing skills in English Experience scoping, managing and executing customer demonstrations and proof of concepts Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution Passion for customer services and sales Willingness More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Comms Projects Team Leader

Bridgend, Mid Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Flotek
With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic Comms Projects Team Leader with a passion for customer service with previous experience of working … responsible for planning and delivering projects that have been received from the sales team. This will involve facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. The team will deliver projects from hosted telephony installs, broadband orders, WiFi deployments to network uogrades. All elements of the project will be coordinated by More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Comms Projects Team Leader

bridgend, wales, United Kingdom
Hybrid / WFH Options
Flotek
With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic Comms Projects Team Leader with a passion for customer service with previous experience of working … responsible for planning and delivering projects that have been received from the sales team. This will involve facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. The team will deliver projects from hosted telephony installs, broadband orders, WiFi deployments to network uogrades. All elements of the project will be coordinated by More ❯
Posted:

Sales Representative

Kidwelly, Dyfed, Wales, United Kingdom
Dyfed Telecom
media). Present, promote, and sell Dyfed Telecommunication Ltd.'s products and services, including 4G broadband, fibre internet, digital phone lines, and mobile phones, to potential customers. Provide exceptional customer service by understanding customer needs and recommending the most suitable communication products. Conduct product demonstrations and explain technical details in an easy-to-understand manner. Negotiate pricing … and terms with customers to close sales and meet sales targets. Maintain and update customer information in the CRM system. Collaborate with the marketing team to develop promotional strategies and campaigns. Follow up with customers post-sale to ensure satisfaction and identify opportunities for upselling or cross-selling. Stay up-to-date with industry trends and competitor offerings to … training and ongoing development. Opportunities for career advancement within a growing company. Friendly and supportive team environment. If you're a motivated sales professional who thrives in a dynamic, customer-focused environment, wed love to hear from you. Apply today and join us connect customers with cutting-edge communication products! How to Apply: Please submit your resume and a More ❯
Employment Type: Permanent
Posted:

Technical Support

Blenheim Industrial Estate, Nottingham, Nottinghamshire, England, United Kingdom
Elizabeth Michael Associates
learning. About the Role This is a varied, hands-on administrative role ideal for someone who enjoys supporting a busy sales function, working with technical products, and delivering excellent customer service. The Sales Administrator will act as a key link between customers, internal teams, and field sales – ensuring smooth, efficient handling of orders, quotes, enquiries, and technical documentation. Key … Responsibilities Provide frontline support for sales and customer service, handling enquiries, quotations, returns, and delivery issues Deliver pre- and post-sales technical support to internal and external stakeholders Assist with quoting and support internal and external sales teams by managing technical documentation Maintain strong product knowledge and stay updated on industry developments and innovations Occasionally support field sales … to detail and a proactive, can-do attitude An interest in or willingness to learn about technology and technical products Why Join Us? If you're a motivated and customer-focused individual who enjoys working in a dynamic environment with innovative products, this could be the perfect role for you. Apply today and become part of a technically forward More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Public 3rd Line Cloud Engineer Managed Services United Kingdom

United Kingdom
Hybrid / WFH Options
risual Limited
your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 3rd line support engineer you will provide the customer facing interface for support queries, while also working in conjunction with 1st and 2nd line teams to provide a cohesive experience for clients Responsibilities Monitoring & Reporting Use tools like … if required timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Being a 3rd line support engineer also means you will work closely with delivery and consulting teams to provide a consistent feedback loop Overall, our 3rd line support … a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations Support Coordinator

Hockley Heath, Solihull, West Midlands, England, United Kingdom
Tirebuck Recruitment
you. Duties include: Managing inbound enquiries via phone and email with confidence and accuracy. Coordinating daily engineer schedules and job planning. Using Microsoft Excel and CRM Systems to manage service cases and log activities. Logging and updating service requests and prioritising tasks efficiently. Delivering top-notch customer service at all times. Monitoring service performance and … ensuring smooth day-to-day operations. Handling urgent and time-sensitive service jobs with efficiency and calm under pressure. Maintaining a professional and positive relationship with customers and engineers. Skills and experience required: Previous experience in a similar role. The ability to work in a fast-paced environment. Must be able to drive due to office location. Confident and More ❯
Employment Type: Full-Time
Salary: £30,000 per annum, Inc benefits
Posted:

Business Change Product Manager (Payments & Banking)

London Area, United Kingdom
Bank of London
end design, development, and delivery of strategic change initiatives within our young bank. You will be responsible for driving product and process transformation across our portfolio, ensuring regulatory compliance, customer value, and operational efficiency. Requirements: Lead the planning and execution of business change initiatives across payments products (e.g., Faster Payments, SEPA, CHAPS Direct (RTGS),SWIFT, CHAPS, Bacs, ISO … SME) in payments processes, systems, and regulations. Develop detailed business requirements, user stories, and acceptance criteria for change delivery. Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change. Monitor change delivery progress and resolve blockers, ensuring alignment to scope, timeline, and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits … and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven track record of managing product or business change in the payments space. Deep understanding of More ❯
Posted:

Business Change Product Manager (Payments & Banking)

City of London, London, United Kingdom
Bank of London
end design, development, and delivery of strategic change initiatives within our young bank. You will be responsible for driving product and process transformation across our portfolio, ensuring regulatory compliance, customer value, and operational efficiency. Requirements: Lead the planning and execution of business change initiatives across payments products (e.g., Faster Payments, SEPA, CHAPS Direct (RTGS),SWIFT, CHAPS, Bacs, ISO … SME) in payments processes, systems, and regulations. Develop detailed business requirements, user stories, and acceptance criteria for change delivery. Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change. Monitor change delivery progress and resolve blockers, ensuring alignment to scope, timeline, and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits … and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven track record of managing product or business change in the payments space. Deep understanding of More ❯
Posted:

Business Development Manager

Weldon, Northamptonshire, United Kingdom
Hybrid / WFH Options
Smurfit Kappa
are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Smurfit Westrock Litho+ is part of a … and maintain meaningful relationships with key customers, ensuring satisfaction and long-term partnership. Identify and win new business opportunities that align with our strategic goals. Collaborate closely with our Customer Services Team to deliver excellent service and meet key performance targets. Lead on-site client visits to explore and develop new projects. Use our SKG Value Selling process … and business improvement projects. Champion a proactive, solutions-driven sales approach that delivers impact. What We re Looking For: Experience in managing key accounts and delivering sales growth. A customer-centric mindset with a professional, collaborative approach. Strong understanding of the decorative packaging or related industry (or transferable sector knowledge). Excellent project management and organisational skills. Strong communication More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Professional Services - Deployment Services Consultant

United Kingdom
Apogee
we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … smooth deployment Identify and progress sales opportunities Deploy Print Management software solutions Handle ad-hoc tasks for existing installations Address snagging issues Create/modify documentation for installs Attend customer sites as needed Collaborate with other departments effectively Assist customers remotely with software issues Willingness to travel, including overnight stays Experience and Skills Required Confidence to tackle problems and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£29,000
75th Percentile
£38,563
90th Percentile
£57,500