1,176 to 1,200 of 3,596 Customer Service Jobs in the UK

apply your technical expertise and provides a pathway for significant career growth and skill enhancement. The successful candidate will be part of a busy Service Desk, where the ability to work efficiently under pressure and deliver exceptional customer service is prioritised. This role is ideal for someone … paced setting and is eager to take on new challenges. Key Responsibilities: - Provide 2nd line IT support: Resolve issues and ensure seamless IT operations. - Customer Engagement: Offer professional and effective support to customers. - Team Collaboration: Work with team members to manage and resolve Service Desk tickets. - System Administration … tasks including DNS and DHCP configurations. - Virtualisation Tools: Utilise Hyper-V and VMware. - Email Systems: Administer Exchange Server to maintain robust email communication systems. - Service Desk Systems: Competence in using Service Desk ticketing systems. This role is an excellent fit for an IT professional who is passionate about More ❯

Brands at 52 franchises. Based in the south and south-west of England, the business differentiates itself from its customers by delivering outstanding customer service for its customers and manufacturer partners. We are on the lookout for a Bodyshop Administrator to join our successful and busy Snows Accident … based in Southampton . Your day As the Bodyshop Administrator, you will ensure that all the correct information passes between the workshop and the customer, always delivering excellent customer service. Your responsibilities will include: Contact Management: Answering inbound telephone calls and transferring the inbound calls to the relevant … person in dealership for action. Taking bodyshop bookings where necessary. Responding to email enquiries referencing body repair bookings. Making outbound telephone calls as required. Service Admin: Processing all the invoicing for the accident repair centre. Managing Audatex Resends ensuring the relevant information is inputted. Booking all the vehicles in More ❯

Job Title: IT Service Desk Team Leader Location: Sheffield, South Yorkshire Salary: £30,000 - £35,000 PLUS 25 Days Holiday (Rising With Service), Vendor Certifications, Private Pension, Private Healthcare, Profit Bonus Scheme, Hybrid Working We are looking for an IT Service Desk Team Leader to join a … forward thinking, innovative Managed Service Provider (MSP) in Sheffield. This is a great opportunity for someone with strong technical expertise and leadership skills to manage a team, drive service improvements, and ensure high-quality support for clients. This is a unique opportunity to join a thriving business, where … Windows Server, Microsoft 365, and Entra ID Experience with networking technologies (firewalls, switches, VPNs) Familiarity with virtualization (VMware, Hyper-V) Excellent problem-solving and customer service skills Previous experience leading or mentoring a team is a plus If you have the technical expertise and leadership skills to excel More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our … Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. More ❯

that's looking for an experienced Fire and Security Engineer to join their team in Birmingham. If you're confident with both install and service work and enjoy variety in your day, this could be a great fit. What You'll Be Doing: Installations & Servicing Installing, maintaining, and servicing … Diagnosing and repairing faults efficiently to keep systems running smoothly. Commissioning & Compliance Commissioning systems in line with industry standards. Completing accurate documentation such as service reports and maintenance logs. Customer Support Delivering excellent customer service and support. Offering advice and system guidance when needed, and keeping … clients up to date. What We're Looking For: Experience working on a range of fire and security systems. Confident with install, service, and fault-finding across fire alarms, CCTV, access control, and intruder systems. Good understanding of British Standards and current regulations. Full UK driving licence. A proactive More ❯

related peripherals, including desktops, laptops, printers, MFDs, and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (with VIP treatment for Mac users … AD/Entra Support for a 50:50 split between 1st Line and 2nd Line support tasks You Should Be Passionate about customers and service, with a strong will to make a difference Able to work in a dynamic environment, prioritising and multi-tasking effectively Demonstrate expertise in providing … end user PC support and resolving complex hardware/software issues Strong problem-solving, communication, customer handling, and interpersonal skills Skills Hands-on experience managing customer issues through a ticketing solution (e.g., Freshservice or similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA experience More ❯

Services Job ID: Amazon Web Services EMEA SARL (Irish Branch) Amazon has built a reputation for excellence with recent examples of being named in customer service, most trusted, and most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As … looking for! You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you: Learn and use ground-breaking technologies Troubleshoot application deployments, recreate … customer issues, build proof of concept applications. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs Build and maintain Cloud Formation templates and shell scripts to automate and deploy AWS resources and configuration changes Collaborate and help build utilities and tools for internal use that More ❯

and COSHH regulations. Ensure compliance with current government legislation and company standards. Regularly communicate with supervisory and management staff and specialist subcontractors to maintain service standards. Report to the Building Services Contract Manager . No direct reporting staff or budgetary responsibility. Skills & Requirements: Mechanical Systems Knowledge: Strong background in … Hold a recognised mechanical services qualification . Character & Attributes: Resilient Under Pressure: Able to work effectively under pressure. Height Work: Comfortable working at heights. Customer-Focused: Committed to delivering excellent customer service . Flexible: Willingness to work overtime (including a minimum of two weekends per month ) and … Willingness and ability to work outside core discipline when required. Personal Specification: Education & Experience: Knowledge of delivering statutory maintenance obligations . Experience in a service and performance-driven environment . Strong understanding of employee legislation, safety, health, and environmental regulations . IT Literate: Proficient in CAFM systems , MS Office More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line … role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency More ❯

Service Desk Analyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line … role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st … cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency More ❯

2020. The company achieved sales of around €9 billion in fiscal year 2022/2023. The company's most important business line is the service business, proudly provided by around 25,000 service technicians worldwide. We are moved by what moves people: TKE - Move Beyond. TK Elevator's … service and maintenance operations are supported by our International Technical Services network (ITS): a global network of research centres and product experts dedicated to providing high-level technical support for our competitors' elevators and escalators. ITS Manchester is a unique environment, with lift and escalator engineers alongside software and … electronics specialists, working together to understand the latest technology developments in our industry and deliver solutions for our customers' service requirements. The ITS network is committed to making our extensive knowledge in third-party maintenance accessible to each of TK Elevator's service technicians across the world, so More ❯

million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises … of the best and brightest to make this vision a reality. B2B represents an incredible opportunity to address a vast new market segment and customer base. Our business customers have different needs than the traditional Amazon customer, and thus we have to reinvent everything from how we display … our selection, price our products, and provide the right customer experience. Key job responsibilities: - Recruiting Sellers and managing Seller relationships by championing their needs at Amazon. - Managing and driving the growth of the Sellers' business by adding selection and delivering on key business opportunities for Sellers. - Managing key improvement More ❯

Department: Service & Aftersales Reports to: Engineering Managers Working Location: Off-site, UK Full-time Join our team as Are you ready to make your mark in the healthcare industry? We are delighted that due to our continued growth, we have a vacancy for a Support Engineer role within our … Service & After Sales team. The successful candidate will support the engineering team completing their duties in relation to the relevant rules and guidance on Healthcare and Life Science sites across the UK. Your day to day As part of your role at Howorth, your responsibilities will include: Support the … the UK. Work as part of a team for several years, progressing through a structured training plan. Liaise with internal teams including Directors, Managers, Service Engineers, and Project Managers. Travel extensively, including staying away from home for up to 4 nights per week. Provide excellent customer service More ❯

IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service delivery. You'll provide technical assistance to users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities … to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a meet-and-greet service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document … fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service skills. Calm, organised, and confident under pressure. Great communication and problem-solving abilities. Desirable: Commercial More ❯

IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service delivery. You'll provide technical assistance to users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities … to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a meet-and-greet service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document … fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service skills. Calm, organised, and confident under pressure. Great communication and problem-solving abilities. Desirable: Commercial More ❯

and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants: Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. … Sentiment Analysis: Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring: Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics: Use machine learning models to predict potential fraud based on historical … range of data points. Document Verification: Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights: Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns: Use AI to target customers More ❯

limited to desktops, laptops, printers, MFD's and all mobile devices. Responsibilities Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs …/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line support tasks You Should be Passionate about customers and service, with a strong will to make a difference. Able to work in a dynamic environment, prioritising and multi-tasking effectively Able to demonstrate expertise … PC support and problem resolution on complex and difficult PC hardware and software issues Able to display strong problem-solving abilities and excellent communication, customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop More ❯

Energy and Manufacturing industries. Implementation Specialists collaborate closely with functional consultants and project managers to implement our software and configure the system according to customer requirements. You will be given the opportunity to learn the customer’s current business processes, their issues, and their challenges. You will help … map and improve the customer business process by taking advantage of the Prometheus products. Responsibilities Coordinate with project managers to review project plans of the installation of customized software. Configure systems to help professional services achieve customer’s goals. Troubleshoot, analyze, and document customer issues. Communicate with … clients throughout the software delivery and customization process to obtain feedback and approval. Assist in customer environment upgrades. Translate professional services requests into technical steps to implement. Educating clients on how to use purchased software systems Work across various departments to ensure a full understanding of Prometheus products from More ❯

growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting … if they believe they can demonstrate the right attitude and aptitude, and/or have transferable skills. Although the role is primarily focused on customer support you will have the opportunity to spend time and become involved in every aspect of our organisation, should you desire. We work predominantly … sector across a broad range of cutting edge technology challenges - and an interest in rail would be advantageous. Responsibilities ● Provide a high level of customer service to our client base. ● Learn our application and service to provide technical support. ● Carrying out technical troubleshooting of in-service More ❯

manual lookup) to field based engineers on the range of Access Control, CCTV, Intruder Alarm, Intercom, Key Management systems. To provide a technical support service to the ARC Customer Service Team when they encounter issues on-boarding new customer Access Control, CCTV, Intruder Alarm, Body Worn … Camera and 2 way audio systems. To provide a testing service for new remotely viewable CCTV systems and ensure that they perform in line with required parameters to allow a customer system to be successfully monitored in accordance with BS8418 Keep up-to-date with various 3rd party … To provide clear, well written technical documentation for a variety of purposes. To maintain accurate, real time records of site based interactions in Tesseract Service Centre providing customers and other G4S employees with all relevant information in a timely manner (call log numbers, progress updates etc.) To maintain accurate More ❯

driving licence is required A long-standing IT Services business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Technical Support Engineer (primarily focused on the Microsoft platform … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on … best practices. Managing client expectations and ensuring timely resolution of issues to their satisfaction. Technical Support Engineer Experience Required: Similar experience working in a customer facing IT support environment. Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on More ❯

sustained business growth. Main Responsibilities: The Technical Support Intern is required to deliver the following key tasks: Introduce new product features to the Channel Customer, help the customer to select and configure products; Respond to customers, to help solve technical problems; Training technical staff of Channel Customer’s, helps them improve the level of technology; Understand and consolidate customer demand for products and feedback to the product department for product improvement; Cooperate with sales staff, analyze the practical needs of customers, and provide a complete plan; To complete the project, the bidding work, to help … standard; To coordinate resources, and provide technical support. Key Qualifications: Right to work in the UK; Prior experience in a technical support role; Good customer service skills and communication skills;. Good at handling pressures The ability to learn new technologies fast A positive attitude Initiative, honesty and More ❯

ITSM Service Manager - Applications - Financial Services Reference ID: 8724 Salary: Between £85,000 and £100,000 plus bonus and benefits Role Overview An exciting opportunity for an ITSM Service Manager at a reputable financial services institution located in the City. This role is application-focused, requiring an experienced … a dedicated ITSM function Focus on applications rather than infrastructure About Kite Human Capital We are committed to working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, thrive on challenges, and seek rewarding assignments, we would love to assist … and placing client value at the core of our decisions. Awards & Recognition 2023 - Winner 'Most Innovative Recruitment Agency' 2023 - Winner 'Best Banking/Professional Service' 2018 - Winner 'Best Client Service' 2017 - Winner 'Agency of The Year' 2017 - Winner 'Banking & Financial Services Agency' 2016 - Winner 'Banking & Financial Services Agency More ❯

Role: Service Desk Engineer Area: Sheffield Salary: 32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The … careers! Please do not waste anytime and apply right now! Skillset: Windows Server Office 365 DNS/DHCP Azure AD Routing/Networks Excellent Customer Service Desirable: Firewalls Backups Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

Role: Service Desk Engineer Area: Sheffield Salary: £32,000 An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, to provide 1st & 2nd line solutions to their client base. Experience working in a Managed Service environment is essential! The … careers! Please do not waste anytime and apply right now! Skillset: ** Windows Server ** Office 365 ** DNS/DHCP ** Azure AD ** Routing/Networks ** Excellent Customer Service Desirable: ** Firewalls ** Backups ** Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯