576 to 600 of 1,251 Customer Service Jobs in the UK

Title: 1st Line Support Engineer – Service Desk Location: Preston, UK (Office based) Salary: £28,000- £30,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client cannot provide sponsorship* About the Company Our client is a growing … based in Preston, delivering managed IT, cloud, and security services to a variety of clients. They are recognised for technical expertise, excellent client service, and a collaborative team culture. Role Overview We are seeking a 1st Line Support Engineer to join a busy service desk team. This ...

role is about more than just day-to-day responsibilities, it's about delivering reliable ICT services that empower store operations and enhance the customer experience. We're currently based in Kemble but will be moving to central Swindon in Spring 2026 - just a short walk from the train … every four weeks We're looking for someone who Has previous IT support experience Can troubleshoot hardware, software, and network issues Has strong customer service skills and can explain technical issues clearly Knows Windows 10/11, Microsoft 365, and common business apps Understands basic Active Directory/ ...

Line Engineer with exposure to Microsoft cloud? This is an opportunity to work for a forward thinking and well-respected IT Managed Service Provider in Norwich. With a progressive approach to training their staff, it is in their ethos to help Engineers achieve qualifications to better themselves and their … ability. Their approach to clients is quality-driven and customer focussed, ensuring their team provide exceptional service and to work collaboratively with their clients. You will be a motivated and natural problem solver with a keen interest in IT. As a Systems Engineer you will be responsible ...

business operations across commercial, client, and internal functions. This role combines strategic leadership with hands-on operational oversight, ensuring efficiency, scalability, and exceptional service delivery. The successful candidate will be accountable for end-to-end operational excellence, team leadership, process improvement, and cross-functional collaboration to support business growth. … initiatives, report progress, and advise senior leadership on timelines and strategic priorities. Office & Facilities Operations Strategically oversee office and facilities management, including supplier relationships, service contracts, and compliance. Manage operational budgets related to facilities ensuring cost efficiency. Ensure adherence to health, safety, and company policies, collaborating closely with ...

outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire … systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839/PD6662 ...

Directory & Group Policy Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...

/iPads and manage user lifecycle tasks via Azure Portal. Experience supporting Office Apps, SharePoint, Teams admin (L1 level). Excellent communication, multitasking, and customer service skills. Strong problem-solving and root cause analysis abilities. Self-motivated, proactive, and able to work independently. ITIL knowledge or certification preferred. ...

month FTC to cover a period of maternity leave. As a Senior UX Designer you'll be leading discovery and design across both customer-facing and internal products, shaping solutions that solve real user problems and deliver measurable business impact. You'll primarily be working on mfldirect, our flagship … commerce platform within the automotive industry. This role covers a key Senior Designer on our core customer facing product, mfldirect, at a time when we're facing some of our biggest and most exciting product challenges in recent years. You'll play a central role in leading design ...

Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. … Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

client is looking for 1st Line IT Desktop/Service Desk Support Engineer to join their busy and growing team. The role is located in East London and you will be based in the London office 4 days a week and the Crawley office, one day a week (this … degree and/or completed a CompTia and possess a minimum of one year experience in an IT Support role, this is deskside and service desk. You will be supporting a large number of internal end users across multiple offices, with all 1st line queries using a ticketing system. ...

Senior IT Engineer - Edinburgh If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Senior IT Support Engineer to join their team. This role offers excellent progression … Office 365 migrations, and network installations. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Intune MDM Experience - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Do not pass up this chance, apply quickly … participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. ...

Edwards. The Senior IT User Support Officer is responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and IT support are maintained. The role will involve providing IT support across the school, supporting staff, pupils, and operational departments, ensuring … high performance of the IT helpdesk function, including ticket management, reporting, and service improvement. They will contribute to the reliability and performance of hundreds of devices (desktops, laptops, tablets and printers) across the school as well as maintain key systems such as Active Directory (on-premise and Azure), SCCM ...

closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support … Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent ...

apprenticeship learning, building a strong foundation for a long‐term IT career. Key Responsibilities Act as first point of contact for IT support requests (service desk, email, phone) Log, prioritise, and resolve tickets within agreed SLAs Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft … operational tasks where IT and office needs overlap Skills & Attributes Strong interest in IT and technology Logical problem‐solving mindset Clear communication and good customer service skills Ability to learn quickly and follow processes Organised, reliable, and proactive Comfortable working independently with supervision Training & Progression Enrolment ...

accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities We are looking for someone who can: Respond to users software/hardware queries via email or phone Talk … support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable ...

well-established enterprise in the FinTech Space! A high-growth enterprise SaaS business is hiring a Strategic Accounts Manager to join its expanding Customer Success team. This is a remote role supporting a portfolio of high-value enterprise clients, with a strong focus on retention, renewal, and revenue expansion … enterprise accounts valued at approximately £500K ARR each Managing an average order value of £150,000 dealing with established financial organisations Drive customer retention, renewals, upsell, and cross-sell opportunities within existing accounts Act as the primary post-sale relationship owner, following the Sales handover Deliver a high-touch ...

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details ...

user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills … Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ...

continuous improvement of systems About You Minimum 2 years’ experience in an IT support role Strong problem-solving and troubleshooting skills Excellent communication and customer service skills A proactive and team-focused approach Strong attention to detail Relevant qualifications such as CompTIA A+, Microsoft certifications, or HNC/… small, collaborative IT team responsible for supporting users, maintaining systems, and delivering technology improvements across the organisation. The team is focused on providing excellent service while continually improving systems and processes. ...

TEAM Engineering LOCATION Harrogate REPORTS TO Head of Engineering VERSION & DATE V3.0 05/03/26 ABOUT REDCENTRIC Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud and Collaboration, designed and delivered by our own highly … projects Work closely with the Project Managers and Network Engineers to ensure efficient bookings to meet project delivery dates Attend (via Teams) monthly service reviews with key 3rd party Field Suppliers Document and maintain processes in line with working practices Adherence to Redcentric Solutions Limited ISO09001 and ISO27001 certification ...

client, a global Professional Services firm, are looking for Junior Helpdesk Analysts to join their Operations and Service Support Team. The successful candidates will provide the primary, day-to-day interface to services through the Intelligent Service Desk and be responsible for logging, triaging, and assigning technical incidents … email or telephone. Accountable for assignment of incident tickets to the most appropriate resolution resource based on several factors including availability, incident severity and service level agreement. Accountable for the rapid assessment of the severity of an incident based on the information available and severity criteria. Handling simple admin ...