Engineers with a great work ethic and attitude to personal and professional development To be successful in this role you will need to have energy and drive, providing outstanding customerservice to our new and existing clients. Key Skills & Experience Required Installation of Ansul R102 and Piranha systems in threaded and crimp fittings throughout the UK. Maintenance of … The role will be based remotely working in the field Collaborating with customers to understand their specific requirements and ensuring the systems are installed and functioning correctly. Conducting regular service visits to inspect, test, and maintain the systems. Identifying and resolving any issues or malfunctions promptly and efficiently. Keeping up-to-date with relevant British Standards and regulations. Providing … exceptional customerservice and building strong relationships with clients. Who we're looking for As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific More ❯
transactions between trading partners, helping to enhance efficiency, reduce costs, and promote sustainability. Trusted by some of the biggest names in the sector, they are passionate about innovation, exceptional customerservice, and delivering reliable solutions to the construction community. Key Requirements We are looking for an organised and proactive Delivery Coordinator with strong communication and multitasking skills. You … will thrive in a fast-paced environment, managing multiple priorities whilst maintaining a high standard of customerservice and operational excellence. Must-have skills and experience: Proven administrative support experience, including scheduling customer meetings, preparing reports, and maintaining accurate documentation. Strong communication skills confident liaising with customers, stakeholders, external partners, and internal teams to ensure smooth project … such as meeting minutes, status reports, and delivery plans. Highly organised, with the ability to work efficiently with multiple departments and to tight deadlines. Comfortable and confident in a customer-facing role . Role & Responsibilities As a Delivery Coordinator, you will play a key role within the operations team, managing all areas of the delivery function to ensure a More ❯
either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The … The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customerservice, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create … your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customerservice experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
+ On the Job Training + Career Progress + Personalised Progression Are you an Automation Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Automation Engineer would … have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The Person More ❯
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four CustomerService Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customerservice in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online … Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Ernest Gordon Recruitment
Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical system design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to … in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression. In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts. The ideal Mechanical Design Engineer … would have come from a mechanical design engineering background or similar, with experience building machines, looking to come off the tools in a customer facing role. The Role : Providing technical support to customers and clients over the phone and via email Processing new requests and returns for products and equipment Ability to understand and learn about new products The More ❯
solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Act as the primary contact and ensure the highest levels of customer satisfaction is maintained Preparation of Service Reports and customer presentations Organise regular CustomerService Reviews and meetings Retain accurate documentation in adherence to the Sword … Quality Management System Act as customer point of contact for designated accounts Support Event Management requirements when required Support the Incident Manager role for all major Incidents impacting the allocated customer base Demonstrate a strong sense of urgency in meeting customer needs SLA Management Liaise with Sword operational support to ensure SLA objectives are achieved ITIL focused More ❯
Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Technical Account Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which are designed to meet the unique needs of different real … the globe. You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving skills to effectively … troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. Prepare detailed write-ups for escalated issues, documenting cases and creating comprehensive documentation for issue More ❯
highly skilled Global Translation Services (GTS) Executive to join them on an initial 6 month contract with the option to extend. The GTS department is a client-facing and customer focused team where in this role you will oversee the end-to-end process across a wide range of language related content requests. In this role you will take … You will ensure vendor performance meets our expectations and that department standard operating processes are adhered to at all times. It will be key for you to provide excellent customerservice to global clients and build productive relationships, ensuring professional and customer focused communication at all times. This is an exciting time to join a company where … operations Excellent interpersonal and communication skills with a professional and diplomatic approach Highly organised and strong attention to detail with the ability to prioritise in a time sensitive environment Customerservice mind-set Communication skills in additional languages would be highly advantageous If you are interested to find out more please apply for the role with an up More ❯
highly skilled Global Translation Services (GTS) Executive to join them on an initial 6 month contract with the option to extend. The GTS department is a client-facing and customer focused team where in this role you will oversee the end-to-end process across a wide range of language related content requests. In this role you will take … You will ensure vendor performance meets our expectations and that department standard operating processes are adhered to at all times. It will be key for you to provide excellent customerservice to global clients and build productive relationships, ensuring professional and customer focused communication at all times. This is an exciting time to join a company where … operations Excellent interpersonal and communication skills with a professional and diplomatic approach Highly organised and strong attention to detail with the ability to prioritise in a time sensitive environment Customerservice mind-set Communication skills in additional languages would be highly advantageous If you are interested to find out more please apply for the role with an up More ❯
effective handover/feedback Escalate issues, risks, and ideas when necessary Provide support to Intelligence team and other duties as requested What you'll bring: Experience in emergency response, customerservice, or call center environment Good communication, interpersonal, and administrative skills, including fluency in English (verbal and written) Ability to work under pressure and manage multiple tasks simultaneously … in stressful situations Flexibility to adapt to changing needs and priorities Self-motivation and proactive approach to work Proficiency in MS Office and willingness to learn new systems Excellent customerservice skills Availability to work flexible hours including days, nights, weekends, and holidays. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover More ❯
join our Credit Card Product team. We launched our Credit Card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a member of the Product team, you will play a key role in helping us achieve our ambitious goals. The Zable credit card is a Mobile … App-first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably. This role will cover all aspects of credit card product management, and you will be given the … finances Optimising how we acquire new customers for speed and efficiency Improving our underwriting capabilities to support best-in-class credit decisions Building tools which maximise efficiency for our CustomerService and Fraud teams Finding new ways to support customers who may be experiencing financial difficulty PMs at Lendable work closely with teams such as Engineering, Credit, Growth More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington Birchwood Package: Competitive pay, plus bonus and additional company benefits Shift Pattern: 37.5 hours per week with shifts rota'd between 7am-7pm About Ricoh: Ricoh is a global technology business. As a … organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customerservice is delivered Provide … functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis Provide end to end incident and service request management to ensure customers are kept updated on the progress of their tickets Classification and prioritisation of calls in-line with Incident and Service Request More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
risual Limited
or looking to progress as an industry professional, Node4 has a place for you. About the role As an Principal Engagement Manager you will be at the forefront of CustomerService Excellence! This is not a sales job! We pride ourselves on eliminating the generic 'sales' approach. We believe if you look after people, provide good service … Keeping your customers up to date with the latest updates and technologies; Node4 software and third-party solutions through regular engagement, we do love a site visit! Understanding your customer's business inside and out and building a strategic Account Plan to help them improve processes and help their business succeed. Introducing new tools and products, pushing forward any … with Dynamics 365 in similar role Proven experience in managing and selling medium to large complex sales opportunities. Understanding of Business Processes and ERP partner channel Commercial acumen Excellent customerservice skills Organised and efficient at managing time Self-motivated & Proactive Confident relationship creator Initiative and proactive approach Able to mentor and share knowledge with other Engagement Managers. More ❯
Helpdesk Manager London (hybrid) £55,000 - £60,000 Our client who are a Managed Service Provider are seeking an experienced Helpdesk Manager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customerservice and maintaining seamless IT … a culture of accountability, growth and collaboration Drive team performance through effective goal setting, feedback and development plans Facilitate daily standups and weekly meetings Managing department budget Maintain excellent customerservice standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an More ❯
Leicester, Leicestershire, England, United Kingdom
Apache Associates
and training for its IT staff. You will be responsible for providing infrastructure and helpdesk support for a growing SME. If you have a strong passion for delivering outstanding customerservice and problem solving, this is the role for you! Responsibilities: Troubleshooting hardware and software issues, providing end-user support, delivering operational support, assisting with projects Design, implement … Azure design/architecture training Proven experience working in IT infrastructure engineering or similar role Excellent knowledge of Windows Server, DNS, DHCP, Active Directory Strong problem-solving skills Outstanding customerservice Excellent communication and documentation skills If you are ready for a new challenge and to work for an organisation that offer career progression, this could be for More ❯
IT Operations Manager London (hybrid) £55,000 - £60,000 Our client who are a Managed Service Provider are seeking an experienced IT Operations Manager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customerservice and maintaining … a culture of accountability, growth and collaboration Drive team performance through effective goal setting, feedback and development plans Facilitate daily standups and weekly meetings Managing department budget Maintain excellent customerservice standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an More ❯
create effective strategies for growth. This role focuses on helping existing partners through every stage of our growth process from introduction and training to ongoing support and top-tier customerservice while also bringing new partners on board within the assigned territory. Collaboration is at the heart of it, working alongside partner businesses to achieve shared growth goals. … advocacy and promotion of our products and services to their customers to agreed personal targets. •Actively recruiting new partners, positioning our products and services uniquely to their business and customer base to agreed personal targets. •Ensure effective territory planning and prioritise sales activities and customer contact towards achieving agreed business and sales targets. •Manage business appointments and travel … protection compliance. What we re looking for: •Experience within the UK vet sector is essential. •Existing field sales experience required with proven approach to meeting sales targets, objectives and customerservice KPI s •Full knowledge and terminology to discuss pet health and welfare •Exceptional relationship management demonstrating the skills necessary to develop and enhance internal and external relationships. More ❯
Responsibilities - Oversee day-to-day operational control of small to medium-sized contracts and provide onsite support for large contracts - Ensure safety, quality, cost control, performance to programme, and customerservice - Manage change within the scope of contracts, including Health and Safety, Operational, and Commercial aspects - Day-to-day management of assigned staff and workload - Mentor and develop … written English and letter writing skills - Strong IT skills, including proficiency in Microsoft Office - Excellent communication and interpersonal skills - Commercial knowledge and contractual awareness - Professional approach with a strong customer-service focus - Full UK driving licence If you haven't got access to your cv right now, send yourself a link to this page and upload it later More ❯
benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. Compliance Engineer Duties & Responsibilities : Provide customerservice/support to regulators and suppliers Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited … may be evaluated and considered acceptable in lieu of the educational requirements Must possess good analytical skills Must have great written and oral communication skills, including a passion for customerservice Must have the ability to quickly assess issues, find solutions, and analyse the results Must have the ability to multi-task and work as part of a More ❯
business, to lead the Commercial development and execution of the DTC strategy for GPN. The successful candidate will have responsibility for building the Commercial Strategy to drive sales and customer engagement across our DTC platforms, namely Optimum Nutrition - the world's No.1 bestselling Whey Protein Powder. They will work closely with the broader DTC team, and partner closely with … Opportunity A vacancy has arisen for a Senior Trade Manager in London or Amsterdam, on a permanent basis. Key Accountabilities: Develop and implement strategies to drive online sales and customer engagement. Monitor performance, track KPIs, and optimise the online shopping experience to maximise revenue growth. Drive the expansion of new DTC sites across Europe. Drive the Centre of Excellence … best practices to optimise market impact and improve efficiency across regions. Inventory & Stock Management Collaborate with In Market teams, Supply & Merchandisers to ensure product availability and best in class customerservice Team and Stakeholder Collaboration & Alignment Coach, develop and manage 1 direct report Align with key stakeholders on goals, strategies, and timelines, ensuring successful execution of trade initiatives More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
WellData Limited
proactively managing performance to ensure high levels of performance, availability and security. Extensive experience managing SQL Server Infrastructure Understand the needs of multiple clients and their users. Combine high customerservice standards with a strong commercial awareness. Take a proactive approach to assessing client's current and future requirements, providing advice and recommendations to client's technical teams … and issues to non-technical experts. Excellent problem-solving skills with the ability to work logically from first principles to respond to novel, unusual, or particularly complex issues. Strong customerservice skills. Benefits: Generous Pension Contribution Scheme matching contributions up to 10% Income Protection/Life Insurance 5 Weeks' Annual Leave with the opportunity to buy/sell … per annum Company sponsored training allowing you to keep abreast of current technologies Paid Birthday Leave; Up to 2 days' Volunteering/leave year; Additional annual leave for long service Quarterly training meetings and get-togethers for all employees Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of More ❯
Description DigitalGenius (DG) is a venture-backed artificial intelligence company bringing practical applications of deep learning and AI to some of the largest E-Commerce customerservice operations in the world as well as high-growth companies. Were a dedicated team of thoughtful and hard-working people committed to transforming customerservice through the application of … Excellent organisation skills, working independently and ability to deliver results for deadlines A proactive, innovative, pragmatic approach to problem-solving and an ability to think critically and objectively Good customer-facing skills and ability to communicate technical concepts to technical and non-technical audiences Experience in E-Commerce space Benefits Competitive Salary Generous vacation time (25 days) Yearly DG More ❯
Field Service Engineer, South East, UK & Ireland (Hybrid), £40,000 + Bonus As a Field Service Engineer , you ll play a key role in installing, maintaining, and supporting advanced manufacturing equipment at customer sites across the UK and Ireland. Backgrounds & Benefits Our client is a global provider of high-tech production solutions, known for innovation and precision. … You ll be joining a collaborative team that values technical excellence and customer satisfaction. As a Field Service Engineer , you ll benefit from a competitive salary, profit-related bonus, fully expensed company car or allowance, mobile phone, laptop, iPad, expense account, tool kit, pension scheme, optional healthcare, and opportunities for international travel and professional development. Field Service Engineer Responsibilities Install, commission, and test manufacturing equipment at customer sites. Perform routine maintenance, troubleshooting, and repairs. Collaborate with engineering and support teams to resolve technical issues. Deliver high-quality customerservice and training. Maintain accurate service documentation and logs. Skills & Experience Required Hands-on experience with surface mount technology. Strong troubleshooting and repair skills More ❯
Field Service Engineer, South East, UK & Ireland (Hybrid), £40,000 + Bonus As a Field Service Engineer , you’ll play a key role in installing, maintaining, and supporting advanced manufacturing equipment at customer sites across the UK and Ireland. Backgrounds & Benefits Our client is a global provider of high-tech production solutions, known for innovation and precision. … You’ll be joining a collaborative team that values technical excellence and customer satisfaction. As a Field Service Engineer , you’ll benefit from a competitive salary, profit-related bonus, fully expensed company car or allowance, mobile phone, laptop, iPad, expense account, tool kit, pension scheme, optional healthcare, and opportunities for international travel and professional development. Field Service Engineer Responsibilities Install, commission, and test manufacturing equipment at customer sites. Perform routine maintenance, troubleshooting, and repairs. Collaborate with engineering and support teams to resolve technical issues. Deliver high-quality customerservice and training. Maintain accurate service documentation and logs. Skills & Experience Required Hands-on experience with surface mount technology. Strong troubleshooting and repair skills More ❯