326 to 350 of 1,746 ITIL Jobs in the UK

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯

JavaScript, GlideScript, Angular/React, REST/SOAP APIs). • Strong experience in designing and implementing custom ServiceNow applications and workflows. • Solid understanding of ITIL processes and their application within ServiceNow. • Excellent problem-solving and analytical skills. • Strong communication and stakeholder management skills. • Must be a British Citizen. • Must be More ❯

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯

service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if More ❯

Active Directory and other systems. Incident Logging and Tracking: Accurately record, track, and update all support tickets in the IT service management system, following ITIL best practices. Network Troubleshooting: Diagnose and resolve network connectivity issues, including Wi-Fi and VPN problems. Maintain IT Assets: Assist in the inventory and tracking More ❯

incidents and optimising performance. Excellent communication and interpersonal abilities. Solid understanding of business application ecosystems, ideally within a retail or automotive context. Familiarity with ITIL service management and incident handling. Working knowledge of SQL for querying and issue resolution. Experience supporting ERP, HR, or CRM systems (desirable). Knowledge of More ❯

incidents and optimising performance. Excellent communication and interpersonal abilities. Solid understanding of business application ecosystems, ideally within a retail or automotive context. Familiarity with ITIL service management and incident handling. Working knowledge of SQL for querying and issue resolution. Experience supporting ERP, HR, or CRM systems (desirable). Knowledge of More ❯

Includes, UI Actions, UI Policies, Scheduled Jobs, HTML, CSS, Angular, Bootstrap, Jelly Script, ServiceNow APIs, PowerShell (plus). Certifications: ServiceNow Certified Application Developer (CAD), ITIL Foundation (preferred). Soft Skills: Attention to detail, analytical and problem-solving skills, adaptability, customer service focus, collaboration, communication, self-motivation, independence. Location United Kingdom More ❯

Knowledge of networking concepts and protocols related to Microsoft 365 services. Familiarity with third-party tools and add-ons for Microsoft 365. Experience with ITIL or other IT service management frameworks. Why Join Focus Group? At Focus Group, we're all about creating an environment where our team can thrive. More ❯

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, and Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service More ❯

and potentially step into a full Network Manager role in the future Desirable qualifications (not essential): CompTIA A+/Network+ Microsoft or Google certifications ITIL Foundation Degree or diploma in IT (or working towards one) This is a great chance to work in a values-led, people-first environment where More ❯

and potentially step into a full Network Manager role in the future Desirable qualifications (not essential): CompTIA A+/Network+ Microsoft or Google certifications ITIL Foundation Degree or diploma in IT (or working towards one) This is a great chance to work in a values-led, people-first environment where More ❯

service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential: ITIL Foundation accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd … support call resolution and completing known fix/workarounds where appropriate in order to deliver excellence in service levels. Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department. Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a … leadership and management skills. Good overall understanding and broad knowledge of emerging IT systems and technologies. Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery. Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master. Advanced Windows Server, Cloud and networking technical support and project experience. ISO More ❯

on-premise security capabilities. Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700X, NIST, CIS, the IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Critical Security Controls for Effective Cyber Defense, or the ISF Standard of Good Practice/IRAM2. Awareness More ❯

SAN, NAS). Proficient in VMware ESXi and VMware vCenter. Desirable Experience working in an MSP or Professional Services organisation, with an understanding of ITIL principles and change management processes. Knowledge of storage solutions including Dell EMC. Experience with hyper-converged infrastructure (HCI), including VxRail, VMware vSAN and Nutanix. Hands More ❯

/11 OS) Demonstrable knowledge of common vulnerabilities and exploitation techniques would be beneficial Familiarity with Cyber Essentials/Plus or ISO 27001 and ITIL best practice - Incident, Problem and Change management would be beneficial Communicate effectively and share thoughts and ideas through methods appropriate to the audience. Adapt and More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯