376 to 400 of 594 ITIL Jobs in the UK

process creation, documentation, and service readiness activities. Strong stakeholder influencing skills, capable of working with senior leaders. Knowledge of service management frameworks such as ITIL, ISO20000, or IT4IT. Ability to lead virtual and co-located teams within tight deadlines. If you're a strategic thinker with a passion for delivering ...

verbal, across technical and non-technical audiences * Calm under pressure with a solutions-focused approach * MSP or IT outsourcing background is a strong advantage * ITIL knowledge is useful but not required Salary & Benefits £40,000-£50,000 depending on experience. On-site role based in Kent. ...

support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer ...

support operations and deliver resolutions Strong PC skills and able to build and maintain relationships with wider IT teams, internal & external stakeholders Understanding of ITIL best practises for customer support What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes and services … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus on development ...

communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot, or endpoint management solutions. Knowledge of ITIL principles and service management practices. Previous experience acting as a team lead, senior analyst, or mentor. Relevant industry certifications such as: Microsoft Certified CompTIA A+ CompTIA … Network+ ITIL Foundation ...

Responsibilities: Provide high-touch support to VIP users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based … improvement-focused mindset with strong ownership and accountability Willingness to travel and support multiple locations Desirable: Experience providing field-based support across multiple locations ITIL Foundation or equivalent Project delivery exposure or PRINCE2 Company information At First Recruitment Group we understand just how important it is to secure the right ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

preferred) Cyber Essentials Plus experience (required) Background in SaaS or digital product environments Experience building internal teams and reducing MSP reliance Pragmatic approach to ITIL in a fast-moving business * Please contact me for a full spec and conversation about the requirement, career prospects and where you can take this ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

internal security and safety protocols Capable of creating management information, operational & maintenance procedures, runbooks, policies and standards for the data centres, hosting environments Desirable ITIL certification or equivalent operational framework experience Experience within highly secure and regulated environments Familiarity with one or more of the following: ISO27001 ...

prioritising areas of risk. Person Specification Qualifications and Training Essential Masters or equivalent IT Security qualification Prince2 or equivalent project management experience Desirable CISSP ITIL Foundation Experience Essential Substantial experience in Information governance or related field to include experience at a senior level Practical implementation of GDPR/ ...

MIST Enterprise level wireless network technology Experience of Enterprise level network security (Palo Alto NGFW) Desirable criteria Knowledge of ISO 27001 Knowledge of the ITIL v4/5 service management framework *Rates depend on experience and client requirements ...

Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. Client Details Our client … Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities include: Operating and continuously improving governance and resilience (G&R) processes such as Change Enablement, Release Management, Service Validation & Testing ...

Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across change, release, and service management processes. Client Details Our client … Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. Key responsibilities include: Operating and continuously improving governance and resilience (G&R) processes such as Change Enablement, Release Management, Service Validation & Testing ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...

skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure licencing request raised on SD+ are closed ...

positions. Act as a hands-on practitioner for ServiceNow ITAM, SAM, and CMDB modules. Maintain CI class models, relationships, and data standards aligned to ITIL and internal governance requirements. Perform data quality reviews, reconciliations, and remediation activities to improve asset and CMDB accuracy. Requirements: 5 years experience Financial Services experience ...

positions. Act as a hands-on practitioner for ServiceNow ITAM, SAM, and CMDB modules. Maintain CI class models, relationships, and data standards aligned to ITIL and internal governance requirements. Perform data quality reviews, reconciliations, and remediation activities to improve asset and CMDB accuracy. Requirements: 5 years experience Financial Services experience ...

environments Strong stakeholder management and communication skills Knowledge of operational readiness and live service environments Nice to Have Telecoms, infrastructure, or managed services experience ITIL, PRINCE2, MSP or equivalent If the role aligns with your experience, please apply with your updated ...

investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware ...

independently in a fast-paced, audit-driven setting Confident stakeholder engagement and ability to drive audit outcomes Nice to Have Familiarity with ITSM/ITIL frameworks Experience in regulated or critical infrastructure environments Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation ...

site) Exposure to controlled environments (SOx, audit, compliance) Solid working knowledge of SQL, APIs, and IFS Connect Desirable IFS or security certifications (CISSP, CISM, ITIL) Experience across cloud transformations or ERP upgrades Familiarity with Azure DevOps, Jira or similar Why Apply? Own the end-to-end IFS security architecture ...