451 to 475 of 1,275 ITIL Jobs in the UK

with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯

prioritise effectively in a fast-paced environment Proficiency in using helpdesk ticketing systems (Fresh Service) Desirable Formal qualifications/training in management, leadership, coaching, mentoring Service Desk Institute or ITIL knowledge/certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression 21 days (increasing after More ❯

leading or mentoring teams in fast-paced environments A collaborative, solution-focused mindset ?" someone who enjoys solving problems and working with others to improve how things are done Desirables: ITIL Qualification at foundation level Previous people management experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health More ❯

service continuity during disruptions. What you'llneed: Hands-on experience in the development, configuration, and administration of Atlassian products, including Jira Service Management, Jira, Confluence, Atlas, and Atlassian Guard. ITIL Foundation certification or equivalent service management qualification desirable. Strong interpersonal and communication skills, with the ability to engage confidently at all levels and deliver excellent customer-facing support. Organised and More ❯

a legal firm is essentialStrong in Microsoft 365, Azure, APIs, SQL, and Power AppsExperience with legal systems: iManage, Intapp, 3E, Mimecast, LiteraGood grasp of hybrid/cloud environments and ITIL practicesExcellent communicator with strong problem-solving skills? Salary: Up to £100,000? Location: City of London (hybrid working, with on-call flexibility More ❯

Strong communication and customer service skills Good attention to detail and time management Able to work under pressure and across teams Willingness to learn and tackle new technical areas ITIL 4 Foundation (desirable) Hybrid working - Offices in Harrogate. Paying £24,500 + benefits. Must be eligible to work in the UK. UK Driving licence needed due to office location. More ❯

Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5/V5.5 Desirable - or willing to learn - ITIL More ❯

throughout the project lifecycle About you: Experience in change management within software delivery or IT environments Strong organisational, communication, and reporting skills Familiarity with Microsoft DevOps and/or ITIL/Agile methodologies is a plus Ability to manage multiple priorities and work collaboratively with cross-functional teams CBSbutler is operating and advertising as an Employment Agency for permanent positions More ❯

Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes. Skills/Experience Proven industry experience working as an IT Business Analyst Experience of utilising business analysis methodologies, tools, and techniques. Knowledge of the software development lifecycle (SDLC) and More ❯

About you: You will have experience in change management within a software delivery or IT environment Strong coordination, communication, and reporting skills Familiarity with Microsoft DevOps and/or ITIL/Agile is a plus Ability to manage multiple priorities and support cross-functional teams If you're proactive, detail-driven, and thrive in a structured change environment, we'd More ❯

Planning) systems Strong working knowledge of Microsoft operating systems Proficient in SQL and Oracle database environments Experience with cloud platforms such as Office 365, Azure, or AWS Familiarity with ITIL service management practices Ability to clearly communicate technical concepts to non-technical stakeholders Skilled in reporting tools such as Crystal Reports, Power BI, and Excel is a bonus not essential More ❯

Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong knowledge of Manufacturing IT/OT environments Experience supporting shopfloor systems and devices Familiarity with ServiceNow and ITIL processes Hands-on experience with industrial endpoints (Printers, Scanners, MRTs) Excellent stakeholder communication and problem-solving abilities Ability to work on a rotating shift model and on-call as needed More ❯

regulated environments (financial services, energy, etc.) is a big plus Prince 2 Practitioner or APM PPQ/PMI or PMP Agile Certification such as CSM or AgilePM Awareness of ITIL would be highly advantageous Proven experience with Azure DevOps Based within commuting distance of Gateshead - we offer hybrid working, but expect our teams working together in the office 2 days More ❯

Router/IPT and firewall products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send More ❯

of Azure You have a good knowledge of Virtualisation and VMWare You have scripting experience using PowerShell You have system administration and networking experience You have experience in an ITIL driven environment You have excellent communication and collaboration skills What's in it for you: Up to £50k salary Pension (up to 10% contribution) 25 days holiday Private Healthcare Life More ❯

written and verbal) A strong work ethic and interpersonal skills The ability to work pragmatically Strong computer skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful Benefits include: Health Insurance and Dental Cover for you and your dependents Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Buy and More ❯

other three processes and provides reliable data so those processes work in an effective and trustworthy manner. Technical: Experience in Change Enablement is essential Experience of working in an ITIL environment Intermediate technical knowledge of data networks, laptops/desktops (hardware and OS), servers (hardware and OS), VMs, storage devices, Oracle SQL servers and databases, Active Directory/Entra ID More ❯

VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document More ❯

Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) If this sounds of interest to you, please ring or e-mail me a good time to organise a call! Reasonable Adjustments: Respect and equality are core More ❯

project management and communications skills. Strong skills and on cloud-based services and migrating on-premises services to cloud. Any certification related to PCs, server, network, cloud, cybersecurity, and ITIL is an asset. Excellent written and verbal communication skills in English Japanese language is hugely advantage but not essential Ability to investigate and source answers to various email and telephony More ❯

Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power Platform Admin Center, environment strategy, DLP policies). ITIL v3/v4 Foundation . Built custom GPTs or comparable generative-AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships More ❯

hands-on with modern technologies and build your service desk expertise Gain exposure to a wide user base, from entry-level to senior professionals Structured training and access to ITIL-aligned processes Hybrid working model promoting flexibility and work-life balance Benefits include 25 days holiday, contributory pension, life assurance, private medical (after 1 year), season ticket loan, and cycle More ❯

evolving industries. We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited. Our vision aims to exceed expectation and delight customers every time and our values are integral to the way we work together. Join a team that More ❯

quality reviews, and develop best practices. Leadership: Create a vision for the customer, drive efficiency, and challenge the status quo to improve service management. The ideal candidate will have: ITIL Foundation (or equivalent) Extensive experience in Service Delivery Management Experience in service delivery within an airport setting is highly advantageous A proven track record in managing customer relationships and delivering More ❯

prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in process definition and optimization (e.g., Visio, BPMN 2.0). Proficiency in data analysis tools More ❯