451 to 475 of 524 ITIL Jobs in the UK

Filtering, Anti-Virus, Privileged Access Management. Knowledge of PowerShell and Batch scripting Knowledge of Security Patching Evidence of continuous professional development Desirable Knowledge of ITIL services management Knowledge of Active Directory server roles and LDAP Knowledge of Office 365 & Azure technologies Knowledge of MDM technologies Experience of the Data Security … Toolkit Qualifications Essential Educated to Masters Level or equivalent* GCSE Maths and English (Grades A - C) or equivalent Desirable NVQ II in Information Technology ITIL Foundation V3 or V4 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

everything in top shape. Want to come and be a part of it? What will you be doing? As Change Manager, youll support the ITIL-based Change Management process to ensure efficient handling of technology changes, minimising service disruption and improving operational stability for MGroup and its customers. Youll govern … continual improvement. Collaborating across teams, youll ensure changes are planned, tested, and deployed effectively. Youll manage stakeholder relationships, support onboarding, and ensure compliance with ITIL and ISO standards. Youll deliver change reports, maintain accurate records in ITSM, and act as a subject matter expert. Regular on-site engagement near customer ...

managing complex network, infrastructure, virtualisation and application environments Participating in a 24/7 on-call rota Incident, problem and change management within an ITIL-based framework Producing HLD/LLD documentation and technical plans Contributing to service reviews, reporting and SLA/KPI adherence Deploying and maintaining solutions … Palo Alto Load balancing technologies AWS and/or Azure VMware (ESXi, vSAN) Windows & Linux Servers Network monitoring tools SIEM tooling (Defender/Sentinel) ITIL exposure (incident/change management) Server rack management in live environments If you’re a technically strong Network Engineer with a “can-do” attitude ...

strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations … Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half ...

transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance About You Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment Demonstrated ownership of service or process improvement initiatives with measurable outcomes Excellent analytical and problem-solving … capability with a data-led decision-making approach ITIL Foundation certification (v3 or v4) Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches Benefits 25 Days Holiday + Bank Holidays (with ...

ensure contractual service obligations are met Experience Required Proven experience in a Service Manager or IT Service Delivery role Strong working knowledge of ITIL/ITSM frameworks Experience managing SLAs, OLAs and supplier performance Background in leading major incident management Ability to engage and influence senior stakeholders ITIL certification ...

provide cover for colleagues as required. Train new colleagues in the execution of administrative, diagnostic and problem-solving activities. Knowledge & Skills ITSM/ITIL Certification at Foundation level and/or equivalent experience as support agent or administrator within a technology company serving retail customers. Good knowledge of telecoms broadband … technical users to deliver business outcomes. Showing a can-do positive attitude and actively helping to resolve issues. Education & Qualifications ITSM/ITIL Certification at Foundation level Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want ...

across various services. You will be working on service blueprints, contributing to service models, SLA’s, OLA’s and ensuring service designs align with ITIL practices. You’ll be creating user centred Service Design Packages, that take business and user requirements into account. Key Info: Role: Senior Service Designer Duration … Milton Keynes Key Skills: Background in ITSM roles, including Service Design Demonstrate in depth knowledge of Service Design principles, and ITSM Frameworks such as ITIL Collaborative approach to be able to lead Service Designers, and work alongside Architects, Product Owners and ITSM professionals to deliver Understanding ...

bringing structure, governance and consistency to a highly distributed environment. The Service Delivery Manager will play a key role in shaping strategy, implementing ITIL-aligned processes, and improving outcomes for over 75,000 users. This role is ideal for a Service Delivery Manager who thrives in ambiguity and wants … deliver a best-in-class function. Key Responsibilities: Design and implement a centralised IT support model. Establish governance, SLAs, and performance frameworks. Embed practical ITIL processes and best practices. Lead and manage a team of 6 Regional Managers. Oversee delivery across a distributed IT function of 160 staff. Drive consistency ...

hardware in line with procurement frameworks. Coordinate central and school-based IT teams to enable effective project delivery. Promote best practice methodologies (Agile, PRINCE2, ITIL) across all projects. Key Requirements of the IT Project Manager: Proven experience delivering IT projects within education (MAT, SAT, or schools). Strong knowledge … communication and stakeholder management skills. Strong planning, organisation, and problem-solving abilities. Ability to work independently and collaboratively. Desirable experience with Azure/Entra, ITIL, and IT procurement frameworks. Experience working in an educational environment (desirable). Apply now for the IT Project Manager Role to speak with VIQU ...

environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able … operate effectively in a fast-paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team-oriented. Strong customer-focused mindset. Able to operate strategically while remaining ...

fast-paced organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with … workplace services (service desk, devices, mobile, printers, software licensing). Proven delivery in multi-vendor or outsourced IT environments. Expertise in IT Asset Management, ITIL and SIAM. Excellent stakeholder management and communication skills. Solid experience in incident, problem, and change management. Comfortable managing budgets and reporting service performance. Self-motivated ...

Incident, Problem, Change, Request, Knowledge) o CMDB & CSDM (v4+ concepts, domains, service lifecycle) o ITOM (Discovery, Service Mapping, Event Management – preferred) • Strong understanding of ITIL processes and how they are implemented in ServiceNow. • Proven experience governing complex, multi team ServiceNow delivery programmes. Architecture & Delivery • Proven experience defining platform wide architecture … where available) Architect Level/Strategic Certifications (Preferred) • ServiceNow Certified Master Architect (CMA) or • ServiceNow Certified Technical Architect (CTA) or actively progressing toward CTA • ITIL v4 Foundation or higher ...

Solutions Architect - Defence & National Security Location: Stoke (Onsite - 5 days per week) Salary: £75,000 + benefits Clearance: UKSV clearance required (must be eligible) About the Role Sanderson Government & Defence is supporting a leading organisation ...

Security focused Solutions Architect Are you security focused, like working in a client facing environment delivering security Solutions? Looking for an Architect to join an amazing highly talented team. Delivery cutting-edge, high security solutions ...

Employer description: Richmond and Wandsworth Councils work together through the Better Services Partnership, a shared workforce delivering vital services to our communities. We’re committed to innovation, collaboration, and continuous improvement. Our joint approach allows ...

obtained and, if necessary, identify the root cause. Recommend and/or perform upgrades on systems and Support VPN connections. Ticket work according to ITIL/Service now. Provide time/resource estimates for assigned tasks - including time tracking activities. Provide primary support to executive users and key stake holders. … Hospital or Laboratory support or working for Healthcare/Medical domain in general. Knowledge of Dicom, HL7. Any previous IT Service Desk Support. ITIL Foundation v3/4 understanding. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday ...

Integration and Management) model, managing services across multiple suppliers Experience leading teams or operational functions within complex, multi-vendor environments Strong working knowledge of ITIL frameworks, with ITIL v4 Managing Professional or Strategic Leader certification preferred (earlier ITIL versions also considered) Demonstrated supplier management expertise, including managing complex or Tier ...

effectively in a team environment and build positive working relationships. Strong experience of Design, implementation, and configuration of Integration methods. Desirable Professional qualification in ITIL V3 Intermediate or ITIL 4 Specialist Module or higher. This is great opportunity for join a busy Portfolio Project Team, supporting the IT and Software ...

with SLAs, KPIs, and security requirements. Primary interface between the Digital & Technology department, business stakeholders, and third parties. Lead implementation and continuous improvement of ITIL based processes Maintain and develop the IT service catalogue and IT service desk capability Provide regular reporting on service performance Manage the service transition … Management within a critical infrastructure, defence, public sector, or highly regulated environment Experience of implementing new/improved processes across IT Service Management lifecycle ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB ...

Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply … considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head ...

site patching and maintenance at customer locations. - Provide clear communication before, during, and after maintenance windows. - Produce change documentation and implementation reports. - Work within ITIL change control processes. Required Skills & Experience Essential - 5+ years' experience in infrastructure or systems engineering roles. - Experience delivering structured patch management processes. - Knowledge of change … Cisco and Juniper firewalls - VMware vSphere ( ESXi, vCenter, vLCM) - HPE & Dell server firmware Desirable - Familiarity with backup solutions. - Exposure to automation (PowerShell scripting). - ITIL Foundation certification. - Vendor certifications (Microsoft, Cisco, VMware, Juniper). - Experience working within Network Rail or Transport for London industry sectors. ________________________________________ Personal Attributes - Professional and customer ...

The NIT Specialist will work collaboratively within a team to ensure the efficient and accurate operation of the assigned department, maintaining full compliance with all internal policies and external regulatory requirements. This role requires a ...

regulatory requirements. What You'll Bring Experience in service transition, service management, or service operations within a tech-driven environment. Strong knowledge of ITIL and the service lifecycle. Confident stakeholder management and communication skills. Familiarity with Jira, Confluence, ServiceNow, and modern monitoring tools. ITIL certification preferred; Agile experience beneficial. ...

actions. Use suppliers' expertise to support and inform development roadmaps. Desirable Proven ability to create, develop and manage teams effectively. Proven experience of practising ITIL service management processes. Knowledge Essential Diagnoses service delivery problems and initiates actions to maintain or improve levels of service. Manages aspects of the product lifecycle … enabling the product to meet the needs of customers/users and achieve financial or other targets. Qualifications Essential ITIL v4 Practice manager/Managing professional/Strategic leader Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...