451 to 475 of 634 ITIL Jobs in the UK

traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow ...

business context. Desirable: Understanding of SOX, ITGC, IT risk, and data protection, with relevant certifications (e.g. CISA, CISSP, CISM) and familiarity with frameworks like ITIL and ISF. Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most ...

AngularJS, Jenkins, CloudFormation, Groovy, Typescript, Karate, Gherkin, Cypress, Docker, GitLab, Maven, CI/CD, secure coding. Certification: AWS DevOps Engineer Professional (or above) required; ITIL is desirable. Responsibilities: Build and maintain secure, high-quality code. Design and develop AWS-based solutions. Work with CI/CD pipelines and modern tooling. ...

complex enterprise environments, in sectors such as financial services, trading, or oil and gas (essential) Hands-on experience with JIRA Understanding of ITSM/ITIL processes Ability to translate data into actionable insights ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. ...

worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance etc. Must have excellent communication skills. Likely to have some form of ITIL accreditation. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance etc. Must have excellent communication skills. Likely to have some form of ITIL accreditation. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

management across technical and business teams Ability to bring structure and clarity to complex situations Confident communicator, comfortable in high-pressure scenarios Exposure to ITIL environments or platforms like ServiceNow is a plus, not essential. Interested? Apply directly or reach out to Som at Principle HR for a quick chat. ...

/write ability) Experience testing React-based applications Agile delivery experience CI/CD and DevOps understanding Desirable Experience ISTQB or Agile Tester certification ITIL Foundation Apex (basic scripting/reading) Loans & Investment application experience Conga templates FinDock & GoCardless integrations Experience delivering digital transformation programmes About ...

delivery methods based on learner feedback and outcomes. What youll Need to Be Successful Strong knowledge of Agile methodologies and frameworks (e.g. Scrum, ITIL) Professional certification in Project Management (APM, PMP) or Business Analysis (BCS essential) Proven experience designing and delivering training for adult learners in professional environments, both online ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

Manage requests for new workflows or change on existing ones, logged and tracked in our Jira workspace/Service Now Manage problems from an ITIL perspective Oversee production incidents Be the main point of contact with the vendor: Provys Technologies Follow-up the budget related to the Provys platform ...

resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Ensure changes are fully tested, documented, and include rollback plans Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure … Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject ...

secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues Logging, managing … management processes Supporting Remote Desktop Services and general connectivity issues Creating and updating IT documentation and user guides to support self-service Working within ITIL frameworks for incident, request, and change management Supporting compliance with internal policies, audit requirements, and service standards The successful candidate will have at least ...

Responsibility for identifying Process Enhancement opportunities, prepare solution, estimation, get customer sign-off and execution of the projects. Key Skills/Knowledge Must be ITIL certified or demonstrate strong knowledge - Essential. Responsible to meet Process SLAs and KPIs – Essential. Possess excellent soft skills, verbal and written communication skills – Essential. Ability … Experience of working within a busy first level service desk environment in Incident and Problem management role Very good understanding and awareness of the ITIL Incident management process and procedures Sound technical knowledge across the ITSM tools, applications including MS Office, Teams, etc., Decision maker with an operational viewpoint Available ...

network access). * Perform routine checks and basic system maintenance tasks. * Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement * Follow ITIL-aligned processes for Incident, Request, and Problem Management. * Contribute to the creation and maintenance of knowledge base articles. * Identify recurring issues and highlight trends to support … manage workload and prioritise effectively. Desirable * Exposure to Active Directory/Microsoft Entra. * Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). * Understanding of ITIL principles and service management processes. * Basic networking knowledge (DNS, DHCP, VPN). * Experience supporting SaaS applications. Behaviours & Attributes * Customer-focused with a proactive ...

planning, shift patterns, and workload distribution Produce service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment What You’ll Bring Proven experience managing a Service Desk or technical … support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across ...

delivery and design of digital operating model projects. Capability to build trusting relationships with CIOs, CTOs, and their immediate leadership teams. Preferred Qualifications ITIL foundations or higher certification. Demonstrated ability to operate effectively within a matrixed global organisation. Experience in proposition building and client-facing business development. Why Join This ...

infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment. Are you ready for your next career challenge? At Leidos, we ... ZIPC1_UKTJ ...

landscape (essential), ideally including SaaS, cloud, and AI-enabled digital applications Experience within a complex, global, matrixed technology organisation highly desirable Degree educated; MCIPS, ITIL or Prince2 qualifications advantageous but not essential This is a rare opportunity to join a high-performing procurement function at a pivotal moment ...

market data flows Tech/Tools (Nice to Have) Monitoring tools: Dynatrace, Splunk Working knowledge of Unix, SQL, Python Experience in production support/ITIL-style environments Why Apply? Trader-facing role with real impact Exposure to full front-to-back trade lifecycle Collaborative global team with strong learning opportunities ...

infrastructure solutions, manage lifecycle activities, and provide 3rd line support across HPC and Linux environments. You'll contribute to Cyber Security best practices, follow ITIL Change Management processes, and drive continual service improvement initiatives. We would like you to come with most of the following: Linux systems administration HPC cluster ...

using automated testing on build pipelines. Design and implement a DR/remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive ...

innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience: To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful ...

experience in Windows desktop technologies (including Apple Macs) and working in an ICT support role. Jobholders must also hold a current driving licence. Desirable ITIL Foundation Qualification Customer care experience CLOSING DATE - Sunday 17th May 2026 INTERVIEW DATE - Week commencing 25th May 2026 Job Advert Position Title: Technical Support Specialist ...

love you to join us. What skills, knowledge and experience will you need? Demonstrable Service Management experience, including understanding and exposure to the ITIL Service Management Framework. Ability to build strong relationships across a wide range of stakeholders to achieve successful outcomes. Proven track record of driving process adherence ...