451 to 475 of 857 ITIL Jobs in the UK

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

delivery activities Good interpersonal and communication skills Strong analytical and troubleshooting skills Experience with virtualisation technologies (Linux under VMWare) Experience of working within the ITIL framework Experience of managing systems with RHN satellite Desirable Experience with JBoss Linux performance tuning skills Experience with Linux failover clustering Experience of Kerberos ...

delivery activities Good interpersonal and communication skills Strong analytical and troubleshooting skills Experience with virtualisation technologies (Linux under VMWare) Experience of working within the ITIL framework Experience of managing systems with RHN satellite Desirable Experience with JBoss Linux performance tuning skills Experience with Linux failover clustering Experience of Kerberos ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

Contact centre or IVR configuration experience * Familiarity with legacy PBX platforms and migration strategies * Experience within large-scale multi-supplier delivery environments * Understanding of ITIL, change management, and service transition processes * Exposure to secure communications or mission-critical telephony environments What's On Offer * Opportunity to work on a large ...

Awareness: Experience or familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. Incident and Change Management: Experience supporting integrations within an ITIL-aligned operational environment. Communication Skills: Strong verbal and written communication skills, with the ability to explain integration issues to both technical and non-technical stakeholders ...

Desk Administrator will ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service & Telephone handling skills ...

Awareness: Experience or familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure. Incident and Change Management: Experience supporting integrations within an ITIL-aligned operational environment. Communication Skills: Strong verbal and written communication skills, with the ability to explain integration issues to both technical and non-technical stakeholders ...

product capabilities, and playbooks are evolving in real time Adaptability, intellectual curiosity, and a strong builder mentality Familiarity with service management methodologies such as ITIL, service catalog design, SLA frameworks, and incident/request workflows Experience with tools in categories such as ITSM, ESM, ticketing, knowledge management, identity, or workflow ...

audit/error reports, and alerts . Familiarity with integrations hosted on Azure VMs or similar cloud-based infrastructure . Experience operating within an ITIL-aligned environment (incident and change support) . Strong communication skills, with the ability to explain integration issues clearly to both technical and non-technical stakeholders ...

access administration, endpoint protection, and software deployment. A bility to guide and mentor First Line colleagues to develop their skills. An understanding of ITIL service management principles. Benefits: 2 5 D ays H oliday Birthday Day Off Buy H oliday S cheme Career Development and Progression Opportunities Employee Assistance Programme ...

addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support ...

addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

Contract type: Permanent - Hybrid What you should bring to the role The essential criteria to help you succeed in this role is: ITIL Foundation qualification. (or equivalent experience) Experience managing workplace or productivity platforms. Strong understanding of Microsoft 365. Ability to define roadmaps and service models. Strong stakeholder engagement skills. ...

expertise. Hands-on experience with Azure DevOps, Jira, Xray or similar DevOps toolsets. Experience managing environment contention across multiple teams and workstreams. Knowledge of ITIL Service Transition, Hypercare and Early Life Support models. Strong understanding of SAFe Agile and working within Agile delivery frameworks. Excellent stakeholder management skills with ...

multitask and cope with a degree of pressure The ability to motivate and influence others Excellent customer relationship building skills Capability to prioritise work ITIL v3/4 Foundation Qualification Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension ...

/Microsoft Endpoint Manager, OS deployment, patching and software distribution, with emphasis on secure, modern workplace technologies. The ideal candidate will have strong troubleshooting, ITIL understanding, and excellent stakeholder engagement. #J-18808-Ljbffr ...

Limited in London seeks an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client. You will manage ITIL-based processes, governance, and service performance, coordinating with vendors and stakeholders to ensure high-quality outcomes. The role emphasizes incident/problem/change management, service ...

role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations, including leadership experience, strong ITIL practices, and hands-on ServiceNow experience. The position requires effective communication with senior stakeholders and a focus on continuous improvement. #J-18808-Ljbffr ...

analyse, design, and optimise end-to-end service management processes, translating business requirements into scalable, efficient ServiceNow solutions. Understanding of IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery within a public sector context. Development expertise in ServiceNow, including expertise in the development and delivery of the Automated ...

problems to ensure consistent delivery of high-quality services. Ideally experience of working within both a Dev/Ops environment and working within ITIL aligned environment with a strong understanding of change management and governance. If this sounds good to you please apply for immediate contact or call Inesa directly. ...

following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL Previously worked in Financial Services is highly desirable. Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (good work from home options ...

enterprise licensing, audit and compliance practices, cloud licensing (AWS/GCP), and excellent stakeholder management, communication, and prioritisation skills. Relevant SAM certifications and ITIL Foundation are desirable. #J-18808-Ljbffr ...