Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
About you: You will have experience in change management within a software delivery or IT environment Strong coordination, communication, and reporting skills Familiarity with Microsoft DevOps and/or ITIL/Agile is a plus Ability to manage multiple priorities and support cross-functional teams If you're proactive, detail-driven, and thrive in a structured change environment, we'd More ❯
services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking More ❯
services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What’s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking More ❯
project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Bristow Holland
Planning) systems Strong working knowledge of Microsoft operating systems Proficient in SQL and Oracle database environments Experience with cloud platforms such as Office 365, Azure, or AWS Familiarity with ITIL service management practices Ability to clearly communicate technical concepts to non-technical stakeholders Skilled in reporting tools such as Crystal Reports, Power BI, and Excel is a bonus not essential More ❯
Gateshead, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
regulated environments (financial services, energy, etc.) is a big plus Prince 2 Practitioner or APM PPQ/PMI or PMP Agile Certification such as CSM or AgilePM Awareness of ITIL would be highly advantageous Proven experience with Azure DevOps Based within commuting distance of Gateshead - we offer hybrid working, but expect our teams working together in the office 2 days More ❯
Router/IPT and firewall products. As IT Engineer you will: Have previous experience working for a global company Hold or be studying towards MCP Windows 10, CompTIA A+, ITIL Foundation v3 The ability to speak Japanese is desirable but not essential A great opportunity for an experienced Helpdesk Engineer to join a growing and highly successful telecoms business. Send More ❯
written and verbal) A strong work ethic and interpersonal skills The ability to work pragmatically Strong computer skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful Benefits include: Health Insurance and Dental Cover for you and your dependents Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection Buy and More ❯
other three processes and provides reliable data so those processes work in an effective and trustworthy manner. Technical: Experience in Change Enablement is essential Experience of working in an ITIL environment Intermediate technical knowledge of data networks, laptops/desktops (hardware and OS), servers (hardware and OS), VMs, storage devices, Oracle SQL servers and databases, Active Directory/Entra ID More ❯
VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document More ❯
Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) If this sounds of interest to you, please ring or e-mail me a good time to organise a call! Reasonable Adjustments: Respect and equality are core More ❯
project management and communications skills. Strong skills and on cloud-based services and migrating on-premises services to cloud. Any certification related to PCs, server, network, cloud, cybersecurity, and ITIL is an asset. Excellent written and verbal communication skills in English Japanese language is hugely advantage but not essential Ability to investigate and source answers to various email and telephony More ❯
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Waterman Aspen Limited
Apps, Azure DevOps Pipelines). Power BI report-building to surface Dataverse/SharePoint data. Experience administering the Power Platform (Power Platform Admin Center, environment strategy, DLP policies). ITIL v3/v4 Foundation . Built custom GPTs or comparable generative-AI assets. Technical skills Essential: Advanced Power Fx , formula-driven UI logic, component libraries. T-SQL , Dataverse tables & relationships More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Picture More
hands-on with modern technologies and build your service desk expertise Gain exposure to a wide user base, from entry-level to senior professionals Structured training and access to ITIL-aligned processes Hybrid working model promoting flexibility and work-life balance Benefits include 25 days holiday, contributory pension, life assurance, private medical (after 1 year), season ticket loan, and cycle More ❯
to ensure businessintegrity, related to system enhancements and software fixes. Maintenanceof Functional Specifications and User Manuals/Guides What you will bring: In depth knowledge of the MJDI Application ITIL v4 Foundation Certificate Working knowledge of MJDI data structure. Holding UK SC clearance It would be great if you had: Use of reporting tools e.g. IBM Cognos Broad security knowledge More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
business integrity, related to system enhancements and software fixes. Maintenance of Functional Specifications and User Manuals/Guides What you will bring: In depth knowledge of the MJDI Application ITIL v4 Foundation Certificate Working knowledge of MJDI data structure. Holding UK SC clearance It would be great if you had: Use of reporting tools e.g. IBM Cognos Broad security knowledge More ❯
evolving industries. We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited. Our vision aims to exceed expectation and delight customers every time and our values are integral to the way we work together. Join a team that More ❯
quality reviews, and develop best practices. Leadership: Create a vision for the customer, drive efficiency, and challenge the status quo to improve service management. The ideal candidate will have: ITIL Foundation (or equivalent) Extensive experience in Service Delivery Management Experience in service delivery within an airport setting is highly advantageous A proven track record in managing customer relationships and delivering More ❯
Chester, Cheshire, England, United Kingdom Hybrid / WFH Options
Pontoon
prioritize improvement initiatives. What We're Looking For: Experience: Mid-level experience in an analytical role within the Financial Services sector. Education: Degree-level education or equivalent work experience. ITIL V4 Qualification is preferred. Essential Skills: Strong problem-solving abilities with a logical mindset. Expertise in process definition and optimization (e.g., Visio, BPMN 2.0). Proficiency in data analysis tools More ❯
quality reviews, and develop best practices. Leadership: Create a vision for the customer, drive efficiency, and challenge the status quo to improve service management. The ideal candidate will have: ITIL Foundation certification (or equivalent). Extensive experience in Service Delivery Management. Experience in an airport setting is highly advantageous. Proven ability to manage customer relationships and meet SLAs. Skills in More ❯
and SharePoint governance. * Qualifications (any two preferred) o CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA/ZCCA IAE, TOGAF, ITIL v4. Core Expectations: * Own overall solution architecture and low level designs (LLDs). * Validate and integrate component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA and related security More ❯
Proven experience in incident and problem management. Excellent analytical and problem-solving skills. Strong leadership and communication skills. Ability to work under pressure and manage multiple priorities. Experience with ITIL frameworks and methodologies. What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. … DHCP, Firewall skills). Knowledge of backup technologies. Experience of desktop rollout and configuration. Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. Defence experience. ITIL Foundation Qualification. Analytical and problem-solving skills. Awareness of Agile methodologies. Clearance Requirements: Clearance to Start DV Clearance for Role DV Are you ready to make an impact? Begin your More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯