Desirable • Experience in independent schools. • Experience managing Microsoft 365, Azure AD, Google Workspace. • Familiarity with MIS (iSAMS, Arbor) and VLEs (Firefly, Google Classroom). • Professional IT qualifications (CompTIA, MCSE, ITIL, PRINCE2). • Teaching qualification or experience supporting teaching staff. • Knowledge of e-safety, digital citizenship, and safeguarding online. Personal Attributes • Strategic thinker with operational focus. • Confident communicator and relationship builder. More ❯
IT skills around Excel, word and Modern Workplace applications Key Technical Skills Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow. Understanding of ITIL processes or similar frameworks to enhance service delivery. At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the More ❯
South West, England, United Kingdom Hybrid / WFH Options
IT Works Recruitment LTD
upgrades or implementation projects . Experience with Crystal Reports , Power BI , or similar reporting tools. Knowledge of IFS Data Migration tools or IFS Connect . Awareness of Agile or ITIL methodologies. Education Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline , or equivalent practical experience. What We Offer Opportunity to grow within a global ERP team More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
GCP. Proven ability to operate as a Technical Design Authority and influence key stakeholders. Desirable Skills Experience with cloud migration projects. Exposure to GenAI or AI-powered ServiceNow solutions. ITIL v4 certification or equivalent. Ability to obtain SC clearance (or already cleared). What's on Offer Competitive salary between £80,000 and £95,000 . Access to world-class More ❯
Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback, holiday insurance More ❯
focus on client satisfaction and cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive, solutions-oriented approach to managing More ❯
mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯
management skills. Proficiency in standard PMO tools (e.g., MS Project, Excel, SharePoint, PowerPoint, or equivalent). Desirable Skills Understanding of MOD acquisition or in-service support environments. Familiarity with ITIL or related service management frameworks. Experience working in a hybrid PMO/Service Support function. Ability to adapt to evolving delivery models and priorities within complex, multi-stakeholder settings. Reasonable More ❯
Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid resolution. Follow ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows More ❯
service delivery teams , both internally and via partners Strong communication, client relationship management, and negotiation skills Ability to meet strict deadlines while maintaining service quality and compliance Familiarity with ITIL V3/V4 Framework and the full service lifecycle Project Management experience and qualifications (PRINCE2, APM or equivalent) desirable Ability to leverage data analytics to drive service improvements and client More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
london (city of london), south east england, united kingdom
Hyerhub
application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯
Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure Benefits Meaningful work in enterprise-scale projects A flexible benefits package Continuous learning and certification support Career progression in a global More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
data solutions that explore, capture, transform, and utilize data to support AI, ML, and BI Proficiency in data science languages/tools such as R, Python, SAS Awareness of ITIL (Incident, Change, Problem management) Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to More ❯
Blackpool Area, United Kingdom Hybrid / WFH Options
Perch Group
ability to manage multiple configuration changes simultaneously. Desirable Experience working within a regulated or financial services environment. Knowledge of version control systems and CI/CD concepts. Familiarity with ITIL or structured change management processes. Understanding of automation, workflow design, and data configuration principles. The Application Timeline A first stage video call with the internal talent acquisition team (15 minutes More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
Perch Group
ability to manage multiple configuration changes simultaneously. Desirable Experience working within a regulated or financial services environment. Knowledge of version control systems and CI/CD concepts. Familiarity with ITIL or structured change management processes. Understanding of automation, workflow design, and data configuration principles. The Application Timeline A first stage video call with the internal talent acquisition team (15 minutes More ❯
procedures that are introduced but not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues Constantly seeks to improve More ❯
procedures that are introduced but not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues Constantly seeks to improve More ❯
procedures that are introduced but not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues Constantly seeks to improve More ❯
procedures that are introduced but not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues Constantly seeks to improve More ❯
CSI processes for a customer portfolio Knowledge of managed services methodologies Good understanding of the IT industry, infrastructure systems and hosting Experience of working within/aligning to an ITIL environment Experience of AIS (Acceptance into Service) for managed service/projects Strong business and commercial experience and a good understanding of managing a customer P&L Experienced at managing More ❯