176 to 200 of 490 Customer Engagement Jobs in the UK excluding London

CS role with leadership responsibilities, been an acting Team Lead or an Interim ‘Head of’, this is your chance to come in, maintain some client ownership and lead a Customer Success Team for a growing tech leader with global clients! Lead your talented CSM team across UK, EMEA and APAC, guiding strategy, enhancing customer engagement, and ensuring … that every partnership delivers tangible success and long-term value. You’ll remain hands-on with a select group of strategic clients, giving you real insight into customer needs and the chance to directly influence how success is delivered. Your days will be diverse: supporting your team, shaping customer programmes, collaborating with Sales, Support and Professional Services, and … driving the continued evolution of the customer journey. You’ll be instrumental in embedding best practice, championing the customer voice, and inspiring others to aim higher every day. The Ideal Candidate 3+ years’ experience in Customer Success, Client Services, or Account Management within a SaaS or technology-led business. 2+ years’ management experience with a proven record More ❯

solving commercially impactful problems with autonomy. The Opportunity This is a hands-on Lead Data Scientist role where you'll take ownership of an existing project focused on predicting customer engagement from marketing images. Your goal: build and deploy a model that forecasts click-through rates and explains why certain images drive better performance. What You'll Be … Doing Build and refine a predictive model using image data & historical engagement metrics? Identify which image characteristics (colour, objects, themes) influence customer behaviour? Implement explainability (e.g. SHAP, feature importance)? Build a simple internal UI (Dash, Streamlit, or Flask) for stakeholders to explore insights? Present findings and guide technical decision-making internally? Enable deployment teams to operationalise your solution … What Success Looks Like By the end of the initial engagement you will have delivered:- A working predictive model- Clear explainability on what drives user clicks- A functional internal tool for non-technical stakeholders- Documentation and guidance for productionisation Required Skills Must-Have: Expert-level Python (Pandas, modelling libraries such as Scikit-learn) SQL AWS cloud experience Proven end More ❯

to support each of the franchises drive performance. You will be responsible for driving business performance using commercial, data driven market and competitor intelligence and digital products that enhance customer engagement, marketing effectiveness, and operational efficiency. On the commercial side, you will work collaboratively with the franchise leads to develop GTM strategies, annual operating plans (budgets) and support … Strategy Development and Execution Develop and deliver a comprehensive strategy and roadmap for commercial insights and digital transformation aligned with Teva UK's business objectives. Lead the evolution of customer facing channels, web estate, and process automation in collaboration with global IT and digital teams. Integrate market intelligence, competitor analysis, and sales force effectiveness into strategic planning and execution. … Embed best practices in product management, data analytics, and performance reporting across the team. Ensure the team has the skills, motivation, and focus to deliver the business plan. Stakeholder Engagement Partner with senior stakeholders across sales, marketing, portfolio, and finance to align insights and digital initiatives with business outcomes. Communicate insights and digital solutions effectively across the organization to More ❯

company helping organisations accelerate their digital transformation goals with an automation platform. We're looking for a dynamic Field Marketing Manager to drive regional marketing strategy, demand generation, and customer engagement across the UKI territory. In this role you will support the GTM strategy across the region, aligning closely with sales, channel, and global marketing teams. Youll deliver … integrated marketing programs designed to generate pipeline, strengthen brand awareness and deepen relationships with customers and partners. Responsibilities: Develop and execute regional marketing plans that drive awareness, engagement, and pipeline growth across target accounts and verticals. Design and manage Account-Based Marketing (ABM) campaigns in collaboration with sales and customer success. Plan and deliver integrated demand generation programs … sales leaders to align marketing strategy with GTM priorities and revenue targets. Provide regular reporting on campaign performance, pipeline impact, and ROI. Own the planning and execution of strategic customer and partner events from executive roundtables and industry conferences to digital experiences. Drive post-event follow-up and nurture programs to maximise engagement and conversion. Collaborate with channel More ❯

company helping organisations accelerate their digital transformation goals with an automation platform. We're looking for a dynamic Field Marketing Manager to drive regional marketing strategy, demand generation, and customer engagement across the UKI territory. In this role you will support the GTM strategy across the region, aligning closely with sales, channel, and global marketing teams. Youll deliver … integrated marketing programs designed to generate pipeline, strengthen brand awareness and deepen relationships with customers and partners. Responsibilities: Develop and execute regional marketing plans that drive awareness, engagement, and pipeline growth across target accounts and verticals. Design and manage Account-Based Marketing (ABM) campaigns in collaboration with sales and customer success. Plan and deliver integrated demand generation programs … sales leaders to align marketing strategy with GTM priorities and revenue targets. Provide regular reporting on campaign performance, pipeline impact, and ROI. Own the planning and execution of strategic customer and partner events from executive roundtables and industry conferences to digital experiences. Drive post-event follow-up and nurture programs to maximise engagement and conversion. Collaborate with channel More ❯

marketing generated leads to closing deals and onboarding new customers Develop and execute strategic sales plans to acquire new customers Conduct in-depth discovery sessions using MEDDPICC to uncover customer needs and pain points Present tailored solutions that align with customer requirements and demonstrate strong ROI Collaborate with internal teams, including marketing and presales, to drive customer engagement Maintain accurate sales pipeline and forecasting in Salesforce CRM Stay up to date with industry trends and competitor activity to refine sales strategies What we are looking for: Evidenced experience in B2B sales, ideally selling SaaS or logistics/transport technology solutions to SMEs Strong understanding and practical application of the MEDDPICC (or similar) sales methodology Excellent More ❯

company helping organisations accelerate their digital transformation goals with an automation platform. We're looking for a dynamic Field Marketing Manager to drive regional marketing strategy, demand generation, and customer engagement across the UKI territory. In this role you will support the GTM strategy across the region, aligning closely with sales, channel, and global marketing teams. You’ll … deliver integrated marketing programs designed to generate pipeline, strengthen brand awareness and deepen relationships with customers and partners. Responsibilities: Develop and execute regional marketing plans that drive awareness, engagement, and pipeline growth across target accounts and verticals. Design and manage Account-Based Marketing (ABM) campaigns in collaboration with sales and customer success. Plan and deliver integrated demand generation … sales leaders to align marketing strategy with GTM priorities and revenue targets. Provide regular reporting on campaign performance, pipeline impact, and ROI. Own the planning and execution of strategic customer and partner events — from executive roundtables and industry conferences to digital experiences. Drive post-event follow-up and nurture programs to maximise engagement and conversion. Collaborate with channel More ❯

their team. As the Senior Project Manager for Kappture, you will be responsible for leading the successful delivery of large-scale EPOS and retail technology projects across a diverse customer base. This role owns the full project lifecycle — from pre-sales engagement and scoping through to installation, go-live, early-life support, benefit realisation, and final handover into … deployments, ensure stakeholders are clear and held to account for their obligations and projects are linked to measurable business outcomes both during and after project completion Pre Sales and Customer Engagement – support pre-sales activity by shaping project proposals, translating technical feasibility into customer-friendly plans, negotiating and enforcing sub-contractor agreements Delivery and Execution – oversee on … site schematics and associated infrastructure, ensure smooth integration with existing systems Early life support and handover – provide structured early life support post go live, work with Service Delivery and Customer Success. Benefits Realisation and Post Project – define, measure and track project benefits with customers and internal stakeholders, ensure ROI is clear and realised Governance and continuous improvement – Embed standardised More ❯

basic (doe) + company car + benefits Are you a hands on technician who loves solving problems, working with cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes pride in keeping complex equipment performing at its best. … This role is ideal for a technically minded professional with strong mechanical and electrical aptitude, a passion for customer interaction and the ability to think on their feet. You’ll be the face of the organisation on-site, supporting our advanced mail opening and document scanning systems used across office and warehouse environments. 🔧 What You’ll Do Installation & Setup … Install, configure and commission new automated equipment at customer sites. Test and verify full system functionality before handover. Train customers on safe use, maintenance and best practices. Maintenance & Troubleshooting Perform preventive maintenance, troubleshooting and repairs on automation and document handling systems. Diagnose and resolve mechanical, electrical and software issues efficiently. Apply the latest service updates and technical bulletins. Customer More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the … team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction. Communication and Correspondence: Responding to emails, phone calls, and … hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer More ❯

scalable technical and digital strategy. Define future-state architectures and technology roadmaps. Lead enterprise-wide governance for architecture compliance. Champion emerging technologies (AI, ML, IoT) to enhance performance and customer engagement. Manage vendor relationships and ensure regulatory compliance. Lead and mentor a high-performing architecture team. Ideal Candidate: Proven leadership in IT strategy and enterprise architecture. Strong experience in More ❯

inside IR35) Role Summary My client is looking for a D365 CE DevOps Engineer to take ownership of CI/CD pipelines, release automation, and infrastructure for Dynamics 365 Customer Engagement. This role blends DevOps know-how with Power Platform expertise to keep development, testing, deployment, and monitoring running smoothly across all environments. Key Responsibilities Build and maintain CI More ❯

inside IR35) Role Summary My client is looking for a D365 CE DevOps Engineer to take ownership of CI/CD pipelines, release automation, and infrastructure for Dynamics 365 Customer Engagement. This role blends DevOps know-how with Power Platform expertise to keep development, testing, deployment, and monitoring running smoothly across all environments. Key Responsibilities Build and maintain CI More ❯

inside IR35) Role Summary My client is looking for a D365 CE DevOps Engineer to take ownership of CI/CD pipelines, release automation, and infrastructure for Dynamics 365 Customer Engagement. This role blends DevOps know-how with Power Platform expertise to keep development, testing, deployment, and monitoring running smoothly across all environments. Key Responsibilities Build and maintain CI More ❯

across pricing, product and market performance Connect data from multiple systems (CRM, finance systems, web analytics, etc.) to create a single source of truth Analyse deal value, product performance, customer behaviour and digital/content trends Support budgeting, forecasting and wider commercial planning Build automated reporting and enable self-serve analytics across the business Example Projects: Migrating legacy reports … into a modern BI platform and improving reporting structures Analysing financial, customer and digital data to inform commercial strategy for new product or venue launches Implementing forecasting and predictive analytics within dashboards Supporting CRM and commercial system integrations and helping drive adoption across global teams Creating reporting frameworks from scratch to track market trends, revenue performance and customer engagement What You'll Need: 3-5 years' experience in analytics or commercial insights Strong SQL skills; Python experience desirable Experience building dashboards in Power BI, Tableau or similar, with end-to-end ownership Strong understanding of relational data structures and data modelling Confident communicator able to translate data into commercial action for non-technical stakeholders Proactive, curious More ❯

this role, youll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. From … planning and stakeholder coordination through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align with customer … ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live and continuous improvement Act More ❯

role, you’ll design and deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. You’ll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead the end-to-end delivery. … From planning and stakeholder coordination through to implementation and ongoing optimisation, you’ll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will suit you perfectly. Key Responsibilities Design integration solutions that align … with customer goals, ensuring they are scalable, secure, and resilient within a managed service model Own project delivery: define scope, create delivery plans, manage risks, and oversee milestones across internal teams and customer stakeholders Lead configuration and implementation, ensuring integrations are robust and maintainable Manage the full lifecycle of integrations from discovery and design through to go-live More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

AI Solutions Specialist -Presales Salary + Benefits to be discussed over a call London - Hybrid Options Available Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This is an opportunity to shape the future of … intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative AI, and automation can unlock measurable value across their contact centres and digital channels. 🌍 What You’ll Do … Azure, or Google Cloud. Integration: APIs, microservices, middleware. Data: Advanced analytics and reporting tools. 🎓 Preferred Experience & Certifications Background in Presales, Solutions Consulting, or Technical Architecture. Experience in AI-enabled customer experience transformation. Degree in Computer Science, AI, or related field (or equivalent practical experience). Cloud, AI/ML, or CX vendor certifications (AWS/Azure/GCP, Genesys More ❯

Role: Technical Solutions Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions? We're looking for a Technical Solutions Consultant to join a … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering opportunities, designing solutions, and supporting successful implementations. What You'll … Do * Conduct customer audits and discovery sessions (virtual or on-site) to assess infrastructure and understand business needs.* Translate findings into solution outlines, recommendations, and proposals.* Collaborate with internal teams on project delivery - assisting with migrations, configurations, and reviews.* Document customer environments, update reports, and share insights with colleagues.* Stay up to date with emerging technologies and pursue More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

CE | Contract | Outside IR35 | 6 Months | Hybrid – London Access WeDo is working on behalf of a key client to appoint an experienced Project Manager to lead a Dynamics 365 Customer Engagement (CE) migration and implementation programme, working closely with teams across F&O. This is an excellent opportunity to join a major transformation initiative, driving delivery and ensuring … successful migration from D365 CE 2016 to the latest platform version. You’ll oversee planning, governance, and stakeholder engagement while managing cross-functional delivery teams and external partners. Key Responsibilities Lead the end-to-end Dynamics 365 CE migration and implementation integrating to F&O. Define and manage project scope, timelines, budgets, and deliverables. Collaborate with business stakeholders, solution More ❯

Offers), Push Channels (email, SMS, push notifications) and User Experience Design & Research. With our partners across the company, our objective is to become a more essential part of our customer's digital lives. The Senior Associate, Digital Product Management, will be responsible for driving global digital adoption through digital product development in partnership with Global LOBs and Partner BUs. … The successful candidate will be responsible for defining and deploying a focused strategy around digital experience evolution, adoption and engagement – particularly among banking customers. The role will involve a deep partnership with engineering, design, product and analytics functions – leveraging usage insights to drive engagement of one of our most critical digital assets. This is a great opportunity to … ll be at the forefront of driving digital adoption and accelerating our overall digital penetration across the global base. The successful candidate will be responsible for: Driving growth in engagement of our core web and mobile experiences through defining best-in-class digital capabilities Playing a critical role in defining, developing and deploying new & emerging money movement features, particularly More ❯