201 to 225 of 246 Customer Engagement Jobs in the UK excluding London

need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations, data migrations Strong knowledge of Azure Cloud technologies Customer engagement experience A desire to learn new technologies! Big Red Recruitment is working on the role exclusively and we have interview slots available.To learn more about this opportunity More ❯

need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations, data migrations Strong knowledge of Azure Cloud technologies Customer engagement experience A desire to learn new technologies! Big Red Recruitment is working on the role exclusively and we have interview slots available. To learn more about this More ❯

outbound efforts, including confident and effective cold calling. Building and managing partner networks that drive measurable revenue growth CRM Savvy and data driven Knowledge of the hospitality, POS or customer engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If youre a experienced Sales/Partnership Manager looking to take the next step with an More ❯

re looking for from you: Experience of test, electrical or electronic engineering. Proven experience in test, testability and test architecture. Experience in gathering requirements, overseeing projects and creating plans. Customer engagement. Desirable Experience: Are you proficient in at least one of the following areas: digital electronics and microprocessor systems, analogue electronics, electronics testing, or test equipment design? Company Benefits More ❯

market, and a detailed understanding of the digital energy opportunities within it to help our clients address whole-life issues - including optimising system operation, project creation and development and customer engagement. They will have experience leading digital energy projects in a professional setting and managing teams. They will have a strong perspective on the role of traditional digital technologies More ❯

drive business efficiency, and enhance commercial outcomes across our European footprint. The Opportunity: This is a key leadership role, responsible for enhancing commercial efficiency by streamlining internal operations, refining customer service functions, and driving the use of tools such as Salesforce and Talkdesk. You'll work closely with various departments to implement commercial initiatives that elevate service standards and … and support operations through automation and industry best practices. Build and manage forecasting models, pipeline tools, and performance tracking systems. Roll out strategies aimed at revenue optimization and superior customer engagement. Partner with regional teams to align local strategies across multiple European markets. Lead the enhancement of Salesforce and Talkdesk platforms, including functionality upgrades and user enablement. Design robust … or a closely related field. A strong background in sales or commercial operations, ideally across Europe. Hands-on expertise with Salesforce, including workflow design and reporting. Solid understanding of customer support operations and automation platforms. Advanced analytical thinking with strong project and stakeholder management abilities. Proficiency with tools such as Salesforce, Talkdesk, Power BI, SAP, or similar systems. Desirable More ❯

drive business efficiency, and enhance commercial outcomes across the European clientbase. The Opportunity: This is a key leadership role, responsible for enhancing commercial efficiency by streamlining internal operations, refining customer service functions, and driving and maximising the use of tools such as Salesforce and Talkdesk. You'll work closely with various departments to implement commercial initiatives that elevate service … and support operations through automation and industry best practices. Build and manage forecasting models, pipeline tools, and performance tracking systems. Roll out strategies aimed at revenue optimisation and superior customer engagement. Partner with regional teams to align local strategies across multiple European markets. Lead the enhancement of Salesforce and Talkdesk platforms, including functionality upgrades and user enablement. Design robust … or a closely related field. A strong background in sales or commercial operations, ideally across Europe. Hands-on expertise with Salesforce, including workflow design and reporting. Solid understanding of customer support operations and automation platforms. Advanced analytical thinking with strong project and stakeholder management abilities. Proficiency with tools such as Salesforce, Talkdesk, Power BI, SAP, or similar systems. Desirable More ❯

description: Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

level. Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you! The Opportunity: The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues … and collaborating with cross-functional teams to maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain … weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Accounts and Churn Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services More ❯

About the role The Director of Project Management will be responsible for leading and growing a multi-disciplinary/multi-skilled team of customer facing Implementation Programme and Project Managers across the UK and Kochi. These programme and project managers are responsible for the successful implementation of Zellis' solutions and services on stand-alone engagements or as part of … a wider project team, and whilst focussed on solutions and systems delivery, support other customer engagements including management consultancy, BI and analytics and sales/commercial growth. They will be an extremely strong people leader who will be accountable for building a centre of excellence in the UK and Kochi for programme and project management. They will own developing … leading role in transformation, by creating and developing new and improved approaches to Implementation and working across Zellis (especially with Zellis Product and IT teams) to automate and accelerate customer delivery whilst not losing sight of quality and customer success criteria. They will help embed change for new tools and ways of working and will accelerate the adoption More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve We deliver good outcomes for our customers every time by More ❯

The Chief Technology Officer's role is to lead Responsiv's technology vision and product delivery, ensuring our products and systems support business growth and customer success. The CTO will own the roadmaps for our enterprise systems and key products, working closely with sales and consulting teams to align technical solutions with market opportunities. Keep up to date with … innovation, maintaining technical excellence, and enabling Responsiv to meet its ambitious growth targets. Job Description Leading the development and direction of Responsiv's technology strategy to support our evolving customer needs. Owning and managing the product roadmaps for Responsiv Unity and Responsiv Cloud, while ensuring our internal systems are scalable, secure, and fit for purpose. Working with the sales … and consulting teams to shape and deliver compelling solutions that combine software and services. As a senior technical voice in customer engagements, proposals, and product positioning, you will strengthen our presence in existing and emerging markets. As well as driving innovation and exploring new technologies to keep Responsiv at the forefront of the integration and automation space. About the More ❯

l eading on solutions design and architecture across our development teams including: Take a leading role in the design and architecture of our clients management system and patient/customer/supplier integration platform. Supporting our sales and account management teams with product design and technical customer engagement. Supporting development teams across the division in enhancing existing platforms More ❯

expertise in networking, infrastructure, virtualization, security, and datacentre environments with excellent communication, leadership, and commercial skills. You thrive in dynamic environments, guiding teams through complex project delivery and driving customer-focused innovation. Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building … and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We … Our 2,400+ strong team works together to connect communities and keep the nation's digital infrastructure safe and operational 24/7. We value inclusion, responsibility, collaboration, and customer focus - and we're passionate about helping our people fulfil their potential. #LI-Hybrid #TJ-Hybrid About Telent Telent is a leading technology company and specialist in the design More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯

multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯