226 to 250 of 356 Customer Engagement Jobs in the UK excluding London

MondayFriday, 9:00 am5:00 pm, with some flexibility as required Hybrid model: minimum three days per week in office (Lancashire area) and two days remote Occasional travel for customer engagements and team meetings Must Haves & Key Skills Proven track record in managing and growing corporate client portfolios Exceptional relationship-building skills, both internal and external Strong organisational skills … Excellent written and verbal communication Sharp analytical mindset and commercial acumen Self-starter attitude with the capacity to work under pressure Technically competent and comfortable with data-driven systems Customer-focused, results-driven approach Role Overview As Senior Corporate Account Manager, you will own a portfolio of new and existing customers, ensuring service deliverables are met and renewals secured. More ❯

Are you a technical expert in military training and simulation, passionate about shaping the future of the industry? Do you thrive on translating complex customer needs into robust, standards-based technical solutions? If so, we have the perfect opportunity for you. We are the leading experts in defence modelling and simulation standards. We partner with the UK MOD and … small, agile group of specialists who are passionate about solving the industry's toughest challenges. The Opportunity As a Systems Architect, you will be at the heart of our customer engagements. Acting as the lead technical authority, you will bridge the gap between our customers' operational challenges and our engineering team's delivery capabilities. You will leverage your military More ❯

fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing … comply with CHECK standards. What We're Looking For Experience : Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication : Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence : Ability to work independently or as part of a team Certifications : Holding More ❯

a key role in shaping how we use data to power smarter, more personalised marketing experiences. This is your opportunity to work at the intersection of data, technology, and customer engagement.You'll be working closely with our Data Product Managers and delivery teams to define and prioritise product backlogs, translate business needs into development-ready user stories, and ensure More ❯

leading key data initiatives. The role is project-driven, involving collaboration with credit risk and marketing teams to develop predictive models and strategies, especially around new product launches and customer engagement. SKILLS + EXPERIENCE You MUST come from a Banking or Lending company You must understand FCA advertising guidelines You must have previous management experience You need to have More ❯

leading key data initiatives. The role is project-driven, involving collaboration with credit risk and marketing teams to develop predictive models and strategies, especially around new product launches and customer engagement. SKILLS + EXPERIENCE You MUST come from a Banking or Lending company You must understand FCA advertising guidelines You must have previous management experience You need to have More ❯

staff and offer the following Pension Health insurance Educational Assistance/incentives Flexible work options Experience with best-in-class technology Wellness program What will you do? Consultant-level customer engagements on Office 365/Cloud architectures and strategy. Contribute to running our Modern Workplace practice and develop our Office 365 capability. Own delivery responsibilities for client engagements, including More ❯

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

to both technical and non-technical audiences. Direct novel research activities and engage with leading UK academic institutions. Provide mentoring and day-to-day guidance to junior colleagues. Support customer engagements across defence, security, and commercial sectors. Skills & Experience: PhD in a relevant field with around 10+ years of experience in AI/ML (ideally in the defence or More ❯

perfect for someone passionate about leveraging data to drive transformation and improve healthcare outcomes. As a forward-thinking organisation, we are committed to enhancing our digital presence and improving customer engagement. Join us in making a real impact on healthcare and community services. We are looking for a motivated, proactive self-driven individual who is ready and willing to More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture of the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯

Job Title: Customer Success Manager- FinTech (Intermediated Lending) Location: Manchester, with hybrid working available (2-3 days per week onsite in Manchester) Industry: Financial Technology (FinTech) Job Type: Full-Time The Role: We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong … project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work directly with clients to ensure they get the most value from our products and services. You will manage day-to-day client communications, support … project initiatives, and play an active role in the success of our customer accounts. Your focus will be on enhancing client satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning More ❯

Join us as a Customer Success Apprentice and play a key role in unlocking growth across our dynamic, growing business. You’ll support customers, identify new opportunities, and gain valuable experience with plenty of support and real potential for development beyond your apprenticeship. Role Support customers by responding to queries via email, phone, or chat Help onboard new customers … and ensure a smooth handover from sales Gather and analyse feedback to improve customer satisfaction Identify opportunities to upsell or expand existing customer accounts Assist the team with preparing presentations, reports, and proposals Maintain accurate records in our CRM system Monitor customer engagement and flag any risks of churn Participate in team meetings to share insights … and ideas Research potential leads and contribute to business development activity Continuously learn about our products, services, and customer needs Training You'll be given time away from working to study as you work towards achieving the Level 4 Sales Executive apprenticeship, which is equivalent to the Higher National Certificate or HNC. You can expect to advance to roles More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the … HR, IT, energy, education, legal, and procurement, CSG delivers impactful services to both public and private sectors. Why this role matters This role exists to unify and elevate the customer experience across Landscape Services and CSG Managing Waste, ensuring excellentservice at every touchpoint. It plays a critical part in maintaining a customer-first mindset, driving operational improvements, and … supporting digital transformation. As a senior leader, the Head of Customer Experience directly influences customer retention, satisfaction, and the division's long-term growth. What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery, operational More ❯

in Norton Disney. We are looking for a proactive and data-driven CRM Specialist . This is a fantastic opportunity for someone who thrives on using data to drive customer engagement, build loyalty and shape meaningful customer journeys across multiple channels. The role is in the perfect location for candidates based in Norton Disney, Swinderby, South Hykeham … be considered for the role. This is a fantastic opportunity to join a well established marketing function and own the full CRM journey helping the business implement a new Customer Engagement Platform and deliver smarter, more personalised campaigns that truly put the customer first. Responsibilities: Managing and executing CRM campaigns across email, SMS, and digital platforms Creating … and optimising automated customer journeys Analysing campaign performance to drive engagement, retention, and ROI Supporting the development of segmentation strategies and loyalty initiatives Collaborating with marketing, digital and product teams to align CRM with wider business goals Ensuring GDPR compliance and maintaining data accuracy Your Background & Experience: Proven experience in a CRM, email communication or digital campaign role More ❯

a strong foundation in other IT systems? The Role As Dynamics Consultant, you will be responsible for the day-to-day support and maintenance of the Microsoft Dynamics 365 Customer Engagement (CE) platform, as well as helping to manager the wider business systems. This role is deemed outside of IR35. This role is based in Manchester, with hybrid … working options available. What's Required? The ideal candidate for the Dynamics Consultant role will have: Previous experience supporting Microsoft Dynamics 365 Customer Engagement (CE) in a day-to-day capacity A good understanding of system configuration, user management, and permissions General IT support skills across software and user support environments What's Next? If you're a More ❯

oversee the relationship and service provision of a portfolio of customers who don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as part of the wider team … allocated customers. Owning and driving service issues through to completion. Providing evidence of SLA achievement utilising existing reports. Acting as an intermediary in the relationship between Redcentric and the customer Being a point of contact for customer queries and escalations. Logging, tracking, and co-ordinating the implementation of Service Improvement Initiatives. Increasing customer engagement levels and … build strong relationships. Notifying Account managers where sales related opportunities have been identified Supporting the customer service teams in their understanding of customers Adhering to Redcentric's ISO accreditation standards Complying with Redcentric's policies and procedures Handling and protection of Redcentric information Reporting of any security events KEY OBJECTIVES Increase levels of customer satisfaction Improve customer More ❯

that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯

join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery … support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support sales objectives Ensuring Health and Safety requirements for all activities are met Ensuring all activities are carried out in accordance with the CRFS Quality … Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring currency through regular engagement with CRFS technical staff More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯

driven organisation, this could be the perfect opportunity for you. The Role As Business Systems Manager, you will lead the implementation, development, and ongoing support of Microsoft Dynamics 365 Customer Engagement (CE). This is a hands-on technical role where you'll be responsible for system configuration, integration, optimisation, and user support—ensuring that Dynamics CE delivers … based in Manchester, with hybrid working options available. What's Required? The ideal candidate for the Business Systems Manager role will have: Deep technical expertise in Microsoft Dynamics 365 Customer Engagement (CE) Proven experience delivering end-to-end Dynamics CE implementations and customisations Strong skills in systems integration, configuration, and support Experience working with stakeholders to gather requirements More ❯