226 to 250 of 613 Customer Engagement Jobs in the UK excluding London

service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This is an excellent opportunity for someone who enjoys balancing people leadership, customer engagement, service performance, and operational improvement.What You'll Be DoingLeading and developing Service Desk and Professional Services teamsDriving service performance, customer satisfaction, and operational excellenceActing as a senior escalation point for key customer issuesBuilding strong relationships with customers and internal stakeholdersMonitoring and improving service KPIs, SLAs, and reportingSupporting ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers throughout … early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires a strong blend ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. As a Technical Specialist, you'll have the opportunity to work on complex customer projects, collaborate with experienced technology professionals, and play … Ireland. Acting as the technical lead on implementation projects, you'll bridge the gap between solution design and successful delivery, ensuring customer requirements are translated into scalable, secure and supportable solutions. Working closely with Solution Architects, Business Analysts and Project Managers, you'll lead customers through technical discovery, implementation ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement.WHAT YOU'LL BE DOING:Define and execute the Digital … eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization.Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives.Act ...

Defence Reports to: Sales Director - Commercial & Defence Job Purpose To drive the growth of Commercial & Defence sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities … ensuring high standards of customer service and account management where necessary. Key Responsibilities Sales Strategy & Market Development Develop and implement sales plans aligned with company objectives for both commercial and defence markets. Identify and pursue new business opportunities in domestic (and international ) markets. Gather and analyse market intelligence ...

questions — not a contributor to them. Pricing model. Module packaging . Expansion path design . Deal structuring . Pricing guidelines for Sales . Strategic Customer Engagement & Presales Authority Lead high-value customer consulting engagements and act as the senior product authority in major pursuit cycles. Embed directly … customer environments to surface loyalty strategy gaps, map their operating model against best-practice configuration and deliver transformation blueprints that drive commercial outcomes. Operate at CxO level (Chief Loyalty Officers, CMOs, and CEOs) as the advisor who bridges a customer's strategic ambitions and what the platform makes ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

organisations, while actively leading business development and the growth of our practice.You will work closely with clients to tackle their biggest challenges, including redesigning customer journeys, delivering change roadmaps, aligning business and technology transformation and standing up new AI and agentic services. Your focus will be on driving operational … improvements and cost reduction, enhancing customer experience and strengthening market competitiveness.You will bring deep knowledge of the GB retail energy market, gained through experience working for or with energy retail suppliers and/or code managers, alongside a strong blend of consulting and industry expertise in delivering technology-driven ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working 3 days in office - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment … working exclusively with a highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Solutions Engineer to support continued growth, increasing customer demand ...

EngagementAct as the subject matter expert for Security Architecture and Zero Trust initiativesPresent security recommendations to senior leadership and programme stakeholdersLead architecture workshops and customer engagement activitiesCommunicate complex security concepts to both technical and non-technical audiencesEssential RequirementsExperience & ExpertiseMinimum 10 years’ experience within Cyber Security and Information SecurityAt … standards and accreditation processesKnowledge of ISO 27001, NIST CSF and CIS Controls frameworksPersonal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to influence technical teams and executive stakeholdersPassion for cyber security innovation and continuous improvementDesirable RequirementsExperience delivering Microsoft ...

initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting.Your key responsibilitiesWe are currently growing the team. In addition … scale business/technology programmes Experience in Waterfall and Agile methodologiesExperience analysing systems and procedures, process design and modelling, and creation of relevant documentationStakeholder engagement abilities, with experience managing multiple priorities in dynamic environmentsWhat we look forUtility strategy, vision, and communication development Lead and support strategic consulting engagements that ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Understanding of Power Platform governance, Managed Environments, and DLP policies. Experience working within Agile delivery environments. Desired Skills and Expertise Experience with Dynamics 365 Customer Engagement applications. Exposure to Azure Logic Apps, Azure Functions, and Azure Integration Services. Experience supporting enterprise-scale Power Platform implementations. Knowledge of Application ...

talented colleagues. The CIO team plays a crucial role in this journey, working on cutting‐edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact ...

Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between technical teams and end customers, ensuring the consistent delivery of high … next step into Service Management. The role offers genuine career progression and the opportunity to gain exposure across service delivery, continual service improvement, customer engagement and operational governance. The position is offered on a hybrid basis, with three days per week based near Andover. Your new roleAs ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

shape the future CRM strategy rather than simply executing a lift-and-shift migration. The Company They are a digital agency delivering CRM and customer engagement projects for leading consumer-focused brands. They are supporting a retail client through a significant CRM platform migration and are looking … contractor who can provide both hands-on delivery and strategic guidance. This is a project-focused engagement where your expertise will directly influence the success of the migration. The Role and Deliverables Lead the migration of CRM campaigns and customer journeys from Bloomreach to Klaviyo. Assess existing ...

direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets. Working closely with Digital Marketing, Category Merchandising and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities … optimise site performance to maximise revenue and customer engagement. Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role. Ingredients: Key Responsibilities Commercial Trading & Performance Own the day-to-day trading performance of ecommerce for the cluster ...

insight-led digital solutions. We are looking for a Principal Software Development Engineer to play a pivotal role in shaping the future of our customer-facing digital platforms and technology solutions. This is an opportunity to guide technical direction at scale, influence engineering strategy, and build resilient customer … shape how technology evolves, we would love to hear from you. What you will do Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web-portals, communications and collection services. ...

governance.Drive technical decision-making through security design reviews.Document security architecture decisions and design specifications.Customer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadership.Present security recommendations to defence programme teams and executive stakeholders.Lead security architecture workshops and customer engagement activitiesWhat You’ll BringPrevious background … encryption and security protocols.Knowledge of compliance frameworks (ISO 27001, NIST CSF, etc.).Personal AttributesExceptional strategic thinking combined with strong technical depth.Outstanding communication and stakeholder engagement skills.Strong problem-solving and analytical capabilities.Proven ability to lead technical teams and influence executive stakeholders.Passion for security excellence and continuous improvement.At DXC Technology ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

governanceDrive technical decision-making through security design reviewsDocument security architecture decisions and design specificationsCustomer & Stakeholder EngagementServe as technical authority for security architecture discussions with customer leadershipPresent security recommendations to defence programme teams and executive stakeholdersLead security architecture workshops and customer engagement activitiesCommunicate complex security concepts to technical … Guides and defence standardsKnowledge of compliance frameworks (ISO 27001, NIST CSF, etc.)Personal AttributesExceptional strategic thinking combined with strong technical depthOutstanding communication and stakeholder engagement skillsStrong problem-solving and analytical capabilitiesProven ability to lead technical teams and influence executive stakeholdersPassion for security excellence and continuous improvementDesirable RequirementsExperience with defence ...