226 to 247 of 247 Customer Engagement Jobs in the UK excluding London

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on More ❯

Software Engineer II, Agentic Marketing Automation Are you excited to build the customer-facing experience for Amazon Deals? Do you want to write code for highly-visible, scalable systems that serve millions of customers every day? The Deals & Promotions team is at the center of Amazon's retail business, and we are on a mission to create a world … design, implementation, and deployment of features and services that shape the Amazon Deals experience. This is an end-to-end role where you will work on everything from the customer-facing user interface to the backend automation services that integrate with AI Agents to bring our promotions to life. We are looking for a customer-focused engineer who … Designing, implementing, testing, and deploying scalable, low-latency services and features for our deals and promotions platform. Working closely with product managers, UX designers, and other engineers to translate customer and business requirements into robust technical solutions. Contributing to the operational excellence of the team's services, participating in on-call rotations, and improving system performance and reliability. Setting More ❯

preferred), plus working knowledge of containment design and installation design principles. Key activities include: Conducting surveys of network cabling (copper and fibre) using existing or new infrastructure. Liaising with customer facility managers to gather full installation information, including asbestos considerations. Applying CDM regulations to ensure safe, compliant installations. Coordinating with approved suppliers to verify pricing. Working with Rocs Delivery … availability. Assess requirements and capability. Serve as escalation point for delivery issues. Maintain regular communication with delivery team. Liaise with facilities and area managers. Manage work to align with customer expectations. Support ongoing customer engagement. Knowledge, Skills, Attributes, and Experience Essential: Customer-facing experience Strong communication skills (coaching, presenting, writing) Commitment to continuous improvement SC & DV clearance More ❯

of a company's online sales operations, ensuring a seamless and user-friendly online shopping experience. You will develop and implement strategies to drive traffic, increase sales, and enhance customer satisfaction. This role involves implementation of the daily activities of the online store, analysing website performance, and collaborating with various teams like marketing and development. Key Responsibilities: Developing and … for online activities, analysing sales performance, and providing regular reports to stakeholders. Staying Up-to-Date: Keeping abreast of the latest trends in e-commerce technology, marketing strategies, and customer behaviour. Ensuring Compliance: Making sure the website and online operations adhere to relevant data protection laws and regulations. Customer Relationship Management: Understanding customer needs and preferences to … developing effective solutions. Project management skills : Ability to manage timelines, budgets, and resources effectively. Knowledge of marketing and sales strategies : Understanding how to drive traffic, increase conversions, and improve customer engagement. More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve … the world. The skills and experience we are looking for: Hands-on experience using Salesforce as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

is a global leader in analytics software, empowering businesses in over 100 countries to make smarter decisions. Our innovative solutions drive improvements in fraud prevention, risk management, marketing, and customer engagement. The Opportunity We are looking for an experienced legal professional to join our dynamic legal team. As part of FICO's world-class organization, you will provide practical … intellectual property laws related to software. Ability to assess risks and provide strategic legal advice. What We Offer A collaborative and inclusive work culture built on values of ownership, customer focus, and mutual respect. Opportunities for professional growth, learning, and impactful contributions. Competitive compensation, benefits, and rewards programs. A flexible and engaging work environment promoting work-life balance and More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

both new and existing product development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Requirements Management: Collaborate with cross-functional teams and customers to elicit, define, and document system requirements, ensuring clarity … Ensure system requirements are complete, feasible, and meet high-quality standards. Design Reviews: Provide insights into the impact of requirements on system architecture and functionality during design reviews. Stakeholder Engagement: Work closely with stakeholders, including customers, to prioritise and manage changes to requirements, adapting to evolving project needs. Qualifications/Experience: Bachelor's degree in Systems Engineering, Electrical Engineering More ❯

both new and existing product development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Requirements Management: Collaborate with cross-functional teams and customers to elicit, define, and document system requirements, ensuring clarity … Ensure system requirements are complete, feasible, and meet high-quality standards. Design Reviews: Provide insights into the impact of requirements on system architecture and functionality during design reviews. Stakeholder Engagement: Work closely with stakeholders, including customers, to prioritise and manage changes to requirements, adapting to evolving project needs. Qualifications/Experience: Bachelor's degree in Systems Engineering, Electrical Engineering More ❯

and hardware/software troubleshooting. Ensure adherence to ITSM processes and SLAs, using tools such as ServiceNow. Identify and implement process improvements to enhance service delivery and efficiency. Stakeholder Engagement Build and maintain strong relationships with client stakeholders, acting as the primary point of contact for escalations and service reviews. Collaborate with internal teams including Infrastructure, Internal IT, Sysadmin … and Service Integration to ensure seamless service delivery and issue resolution. Customer Experience Champion a customer-first approach, ensuring all interactions are handled with empathy and professionalism. Monitor and improve CSAT scores, proactively addressing feedback and service gaps. Resource & Asset Management Forecast and manage resource requirements, including cover for planned/unplanned absences. Maintain accurate asset tracking and … hardware/software support, networking, and remote troubleshooting. Demonstrated ability to drive process improvements and document operational workflows. Excellent interpersonal and communication skills, with a focus on stakeholder and customer engagement. Ability to manage conflicting priorities and maintain service quality under pressure. Desirable Experience working in a managed service provider (MSP) environment. Familiarity with regulated industries or high-availability More ❯

accounts, identifying new business opportunities, and fostering strong relationships with both vendors and customers. This role requires a proactive, consultative, and strategic approach to achieving sales targets and driving customer engagement. Key Responsibilities Achieve monthly and annual gross profit (GP) targets. Build and execute growth plans for each account, ensuring a full understanding of their needs. Continuously identify and … pursue new prospects within key growth markets and technologies. Collaborate closely with other enterprise departments to enhance efficiency and customer value. Support vendor and commercial initiatives as required. Take advantage of training and education opportunities provided by the business and its vendors. Work with management to align personal goals with company objectives. Develop and execute short, medium, and long … commission, and performance-based incentives. Supportive and collaborative culture that values continuous learning and development . If you're a driven Account Manager with a passion for technology and customer success, apply now to join my client! *Rates depend on experience and client requirements More ❯

circa £44,000, 33 days annual leave (increasing with service), sociable daytime hours, life insurance, BUPA healthcare, sick pay, and staff awards. Product & Technical Support Engineer key responsibilities - Resolve customer issues and warranty claims providing fast and effective technical support. Deliver training, customer visits, and service bulletins supporting proactive customer engagement. Work daily with internal Engineering teams … providing product and reliability feedback. Collaborate closely with Sales, supporting customer visits, tenders, and service opportunities. Prepare reports, service bulletins, and documentation to share knowledge and maintain standards. Represent the business professionally, always promoting safe working practices. Product & Technical Support Engineer package includes - Salary dependent on experience, circa £44,000. 33 days annual leave (increasing with service) plus sick … pay. Life insurance and BUPA healthcare cover. International travel opportunities with exposure to a wide customer base. Collaborative culture, working closely with both Engineering and Sales. Long-term career stability within a forward-thinking manufacturer. Involvement in high-profile customer projects, events, and exhibitions. Staff awards and recognition schemes. Product & Technical Support Engineer desirable skills & experience - Engineering qualification More ❯

that drive brand presence, product positioning, and sales engagement. Key Responsibilities: Execute Existing Event Plan Deliver on the global event calendar, including flagship shows (e.g., MWC) and partner/customer engagements. Plan and deliver internal Sales Conference (attendee management, registration, travel, internal communications, activities, F&B, AV). Ensure all deliverables, timelines, and milestones are met. Logistics Management Coordinate … physically) for major events to ensure smooth execution. Handle last-minute issues and maintain brand integrity throughout the event experience. Reporting & Follow-up Track event metrics (attendance, leads, meetings, engagement). Collaborate with digital and sales teams for timely lead follow-up and ROI reporting. Skills, Experience, and Abilities Required: 10+ years in B2B event marketing , ideally with experience More ❯

Development Manager for a leading player in electronic manufacturing. This is a high-impact, client-facing role focused on driving growth through new business opportunities, market expansion, and strategic customer engagement. Ideal for someone with strong sales acumen, relationship-building skills, and experience in component distribution or manufacturing. Why This Role? Join a forward-thinking company at the cutting … . A deep understanding of the electronic manufacturing sector Proven success in meeting sales targets and driving growth. Excellent communication, negotiation, and relationship management skills. Strong market awareness and customer insight. Comfortable using CRM systems and working independently in a remote setup. ACS are recruiting for a Business Development Manager. If you feel that you have the skills and More ❯

client, a UK based OEM, we are actively recruiting for a CyberSecurity Engineer to join our team, . As a subject matter expert, you will lead our teams into customer engagements, identifying solutions and methodologies to achieve our clients' goals. This role offers the chance to shape the strategic direction of the automotive cybersecurity offerings of an ambitious, rapidly … improvement (Expleo and client). Support the development of best practice working procedures for Cyber security activities. Support, train and coach engineers on cyber security activities. Regular meetings at customer sites within the UK. Background & Experience required for the Lead Automotive CyberSecurity Engineer position:- Degree educated in either engineering, information technology, computer science or similar. Experience in Automotive and More ❯

is a rare opportunity to join as an Applications Engineer/Welding Demonstrator , and help drive adoption of their advanced equipment through hands-on support, product demonstrations, and close customer engagement. The Role In this diverse and customer-facing position, you'll manage: Live application demonstrations of manual, mechanised, and automated welding systemsboth at their head office and … ensuring users harness the full potential of our product line up. Thorough weld process development , including parameter optimisation across MIG/MAG, TIG, and automation applications. Technical support during customer trials and installation, offering expert guidance and troubleshooting. Active collaboration with internal teams to relay feedback, influence product enhancements, and drive continuous innovation. Representation of the brand at trade … exhibitions , open days, and other joint customer events. About You Youre a technically skilled, engaging communicator who thrives on teaching and persuasion: Hands-on proficiency with welding processes (manual, mechanised, or automated), ideally within welding equipment, industrial manufacturing, or related environments. Strong ability to translate technical specifications into accessible, practical advice for customers. Driven to maintain exceptional customer More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯