1,026 to 1,050 of 1,337 Customer Experience Jobs in the UK excluding London

of shops across the UK, France and the USA. They have built a strong reputation over the years, and they are currently evolving from a traditional retailer into a customer-centric, digitally driven business. Now is the perfect time to join them on this exciting journey as they look to drive forward innovation through meaningful data insights. As a … Developer , you’ll play a key role in building and scaling the systems that power their digital platforms. You’ll design and develop robust, high-performing APIs that enhance customer experiences and support global growth. This is an opportunity to contribute to a major digital transformation - helping to create the foundations for new platforms, smarter insights, and stronger connections … with millions of customers worldwide. Key Skills: Strong experience with Java and APIs Proven experience building and scaling cloud-based microservices A self-motivated team player with a passion for clean, scalable code and continuous improvement Desirable Skills: Experience with Kotlin Experience with Terraform and Infrastructure as Code practices If this role sounds of interest, please More ❯

commerce company specialising in office furniture and expanding rapidly into new product categories including indoor sofas, garden furniture, and home & lifestyle products. To support our growth and deliver exceptional customer experiences, we are investing heavily in technology and operational efficiency. The Role We are seeking a System Manager to lead the implementation and optimisation of Ziniao, our new supply … Troubleshoot technical issues and coordinate with system vendors for resolutions. • Support internal teams with training, documentation, and process optimisation. • Identify opportunities to enhance operational efficiency through technology. Requirements • Proven experience in ERP or system integration (experience with platforms like NetSuite, SAP, or similar preferred). • Strong understanding of e-commerce operations, API integration, and supply chain workflows. • Hands … on experience with Amazon, eBay, or other online marketplaces. • Familiarity with SQL, data mapping, or automation tools is advantageous. • Excellent analytical, communication, and problem-solving skills. • Self-motivated and able to manage multiple projects in a fast-paced environment. • Familiar with the above-mentioned ERP and WMS is preferred. Why Join Us • Opportunity to play a key role in More ❯

systems for a global e-commerce business operating at scale. This is a chance to shape how millions of products are priced every day, balancing revenue growth, profitability, and customer value through intelligent automation and experimentation. Why this role matters You’ll define and deliver the pricing vision, roadmap, and strategy across all customer channels. Partner with engineering … to identify opportunities, set priorities, and measure success. Champion data-informed decision-making and drive the adoption of pricing tools and capabilities across the business. You’ll bring Proven experience leading pricing or revenue optimisation products at scale. Strong background working with or delivering ML-driven pricing or decisioning systems. Commercial intuition, you understand how pricing decisions translate to … margin and customer experience. Experience leading cross-functional teams, ideally within e-commerce or high-volume transactional environments. The ability to make smart trade-offs and keep teams focused on business outcomes. 📩 Interested? Get in touch: lauren.stuart@pulserecruit.co.uk More ❯

systems for a global e-commerce business operating at scale. This is a chance to shape how millions of products are priced every day, balancing revenue growth, profitability, and customer value through intelligent automation and experimentation. Why this role matters You’ll define and deliver the pricing vision, roadmap, and strategy across all customer channels. Partner with engineering … to identify opportunities, set priorities, and measure success. Champion data-informed decision-making and drive the adoption of pricing tools and capabilities across the business. You’ll bring Proven experience leading pricing or revenue optimisation products at scale. Strong background working with or delivering ML-driven pricing or decisioning systems. Commercial intuition, you understand how pricing decisions translate to … margin and customer experience. Experience leading cross-functional teams, ideally within e-commerce or high-volume transactional environments. The ability to make smart trade-offs and keep teams focused on business outcomes. 📩 Interested? Get in touch: lauren.stuart@pulserecruit.co.uk More ❯

systems for a global e-commerce business operating at scale. This is a chance to shape how millions of products are priced every day, balancing revenue growth, profitability, and customer value through intelligent automation and experimentation. Why this role matters You’ll define and deliver the pricing vision, roadmap, and strategy across all customer channels. Partner with engineering … to identify opportunities, set priorities, and measure success. Champion data-informed decision-making and drive the adoption of pricing tools and capabilities across the business. You’ll bring Proven experience leading pricing or revenue optimisation products at scale. Strong background working with or delivering ML-driven pricing or decisioning systems. Commercial intuition, you understand how pricing decisions translate to … margin and customer experience. Experience leading cross-functional teams, ideally within e-commerce or high-volume transactional environments. The ability to make smart trade-offs and keep teams focused on business outcomes. 📩 Interested? Get in touch: lauren.stuart@pulserecruit.co.uk More ❯

day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they are set out in writing. Provisioning customer sales orders and ensure our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary … clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other employees within the business. Attend service training and webinar sessions to improve product knowledge. To … review and interact with our customers where required to improve their customer experience. Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate. Ensure customer, suppliers’ and employees’ expectations are managed as per our values. Use initiative to learn new products & systems and More ❯

services. For over 40 years, they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a client facing, Senior Account Manager to build … development strategies. Effective planning and reviewing of innovative projects and management of change initiatives The successful candidate will have a minimum of 2-3 years of B2B field sales experience in contact centre technologies or related unified communications. Experience of CCaaS/UCaaS solutions, with vendors such as Zoom, 8x8, Five9 or Mitel would be a strong advantage. … TCV of c£500K plus. They must be able to demonstrate longevity in previous roles, a successful sales track record and maintain a high level of business integrity and customer satisfaction. As this is primarily a customer facing role, a full driving license and access to a car is essential. This is a fantastic and exciting opportunity for More ❯

services. For over 40 years, they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a client facing, Senior Account Manager to build … development strategies. Effective planning and reviewing of innovative projects and management of change initiatives The successful candidate will have a minimum of 2-3 years’ of B2B field sales experience in contact centre technologies or related unified communications. Experience of CCaaS/UCaaS solutions, with vendors such as Zoom, 8x8, Five9 or Mitel would be a strong advantage. … TCV of c£500K plus. They must be able to demonstrate longevity in previous roles, a successful sales track record and maintain a high level of business integrity and customer satisfaction. As this is primarily a customer facing role, a full driving license and access to a car is essential. This is a fantastic and exciting opportunity for More ❯

Bachelor's degree in computer science. We will consider candidates with backgrounds in other areas as long as they can demonstrate a strong history of delivery in our technologies. Experience with React, TypeScript, HTML, CSS and web technologies. Commitment to maintaining high quality software through the use of automated testing tools such as Jest and Cypress/Playwright. Experience with backend TypeScript, e.g. Node JS, Nest JS and express. Familiarity with Git and version control. Experience with Agile development methodologies. A pragmatic, right-tool-for-the-job mentality. Passion for delivering exceptional customer experiences and technology implementations. Self-motivated and proactive, with a strong sense of ownership and accountability. Strong problem-solving and analytical skills. More … Information: 3-days per week (more if you want). Salary range is from £80-110K + 10% bonus, depending on experience (hiring at mid, mid-senior and senior levels). More ❯

and work closely with product, frontend, and AI engineering teams. You'll design reliable, scalable systems and deliver high-quality code that directly influences the platform's performance and customer experience. Key Responsibilities Design, develop, and maintain backend services using Node.js and NestJS Build and support microservices and event-driven architectures Develop clean, maintainable, and well-tested code Create … and resolve backend performance or scalability issues Collaborate in an agile environment with cross-functional teams Qualifications Degree in Computer Science or related field 2+ years of backend development experience with Node.js Strong knowledge of TypeScript , async programming, and distributed systems Experience with microservices & event-driven architectures Skilled in writing unit and integration tests Experience with cloud More ❯

and work closely with product, frontend, and AI engineering teams. You’ll design reliable, scalable systems and deliver high-quality code that directly influences the platform’s performance and customer experience. Key Responsibilities Design, develop, and maintain backend services using Node.js and NestJS Build and support microservices and event-driven architectures Develop clean, maintainable, and well-tested code Create … and resolve backend performance or scalability issues Collaborate in an agile environment with cross-functional teams Qualifications Degree in Computer Science or related field 2+ years of backend development experience with Node.js Strong knowledge of TypeScript , async programming, and distributed systems Experience with microservices & event-driven architectures Skilled in writing unit and integration tests Experience with cloud More ❯

and work closely with product, frontend, and AI engineering teams. You’ll design reliable, scalable systems and deliver high-quality code that directly influences the platform’s performance and customer experience. Key Responsibilities Design, develop, and maintain backend services using Node.js and NestJS Build and support microservices and event-driven architectures Develop clean, maintainable, and well-tested code Create … and resolve backend performance or scalability issues Collaborate in an agile environment with cross-functional teams Qualifications Degree in Computer Science or related field 2+ years of backend development experience with Node.js Strong knowledge of TypeScript , async programming, and distributed systems Experience with microservices & event-driven architectures Skilled in writing unit and integration tests Experience with cloud More ❯

and work closely with product, frontend, and AI engineering teams. You’ll design reliable, scalable systems and deliver high-quality code that directly influences the platform’s performance and customer experience. Key Responsibilities Design, develop, and maintain backend services using Node.js and NestJS Build and support microservices and event-driven architectures Develop clean, maintainable, and well-tested code Create … and resolve backend performance or scalability issues Collaborate in an agile environment with cross-functional teams Qualifications Degree in Computer Science or related field 2+ years of backend development experience with Node.js Strong knowledge of TypeScript , async programming, and distributed systems Experience with microservices & event-driven architectures Skilled in writing unit and integration tests Experience with cloud More ❯

a Technical Support Engineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect for someone with hands-on solar experience and a strong customer focus. What You'll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond to queries via phone, email … customers during installation, commissioning, and operation of solar PV projects. Work with monitoring platforms to diagnose and resolve system faults. Collaborate with sales and aftersales teams to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe to support events or customer needs. About You Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar). Minimum 2 years' experience in the solar or renewable energy sector . Knowledge of inverters and solar PV systems is highly desirable. Strong problem-solving ability and a commercial mindset. Excellent communication and interpersonal skills. Self-motivated, organised, and comfortable working independently. More ❯

and immediately spots ways to improve it. Someone who understands that good UX isn't just about looking slick - it's about converting, scaling, and monetising without killing the customer experience. If you've led CRO programmes, built scalable templates, and launched monetisation strategies that actually made money – the read on. The Role: What you'll actually be doing … Product to unlock growth - whether that's improving app downloads, opt-in flows, or building features that actually get used. Developing a monetisation strategy that doesn't wreck the customer experience. Think retail media, sponsored products, and on-site advertising. Staying ahead of the curve on UX, CRO, and digital monetisation. Testing new ideas, building playbooks, and scaling what … ll need: You get CRO. Not just the theory - you've run tests, made changes, and seen the numbers move. You think in journeys. You know what makes a customer tick, click, and convert - and you design for it. You speak Tech. You don't need to code, but you can work with developers and product teams without needing More ❯

experiences, and they're looking for a Digital Project Manager to join their growing team. This role would suit someone early in their PM career (around 2-3 years' experience) who's looking to take the next step, managing web and digital projects, building strong client relationships, and working closely with talented developers and designers. What You'll Be … Excellent communication and client engagement skills A proactive, curious mindset - you enjoy learning and finding smarter ways to work Ideally some exposure to account management , customer research , or CX projects Understanding of Umbraco CMS is a plus (or willingness to learn) Our client is has a 2 stage interview process and will be reviewing CV's immediately! If you More ❯

experiences, and they're looking for a Digital Project Manager to join their growing team. This role would suit someone early in their PM career (around 2-3 years' experience) who's looking to take the next step, managing web and digital projects, building strong client relationships, and working closely with talented developers and designers. What You'll Be … Excellent communication and client engagement skills A proactive, curious mindset - you enjoy learning and finding smarter ways to work Ideally some exposure to account management , customer research , or CX projects Understanding of Umbraco CMS is a plus (or willingness to learn) Our client is has a 2 stage interview process and will be reviewing CV's immediately! If you More ❯

excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run … Ensure PCI compliance standards are upheld throughout the system. Work with the support team to triage, investigate, and resolve technical support tickets related to the payment platform and other customer facing services. Collaborate with product owners, engineers, and non-technical stakeholders to gather requirements and translate them into technical solutions across both our payment platform and backend services. Contribute … engineering team. What will I need to hit the ground running? 3+ years of experience. Proficient in at least one of: C# (.NET Core), JavaScript/TypeScript or Golang. Experience working with cloud platforms (GCP or AWS). Strong understanding of relational and NoSQL databases (MongoDB, Firestore, SQL Server). Familiarity with CI/CD and infrastructures automation tools More ❯

Define and lead the global Azure cloud strategy, aligning with business objectives and digital transformation goals. Champion AI and machine learning adoption within Azure to enhance operational efficiency and customer experience. Oversee architecture, design, and deployment of scalable, secure, and resilient cloud platforms. Lead global teams and manage vendor relationships to deliver enterprise-wide cloud initiatives. Ensure governance, compliance … regions, including GDPR, ISO, and NIST frameworks. Drive continuous improvement, leveraging emerging technologies to optimise cloud services and adoption. What We're Looking For: 10+ years of IT leadership experience, with at least 5 years focused on Azure cloud strategy and operations. Proven experience managing global cloud environments and distributed teams. Expertise in Azure services, cloud architecture, AI …/ML integration, and managed service operations. Strong leadership, communication, and stakeholder management skills. Experience with hybrid/multi-cloud environments and cloud cost optimisation. Relevant certifications (preferred but not essential) such as Azure Solutions Architect Expert or Azure AI Engineer. This is an exceptional opportunity to make a lasting impact on cloud strategy and innovation at scale. More ❯

Define and lead the global Azure cloud strategy, aligning with business objectives and digital transformation goals. Champion AI and machine learning adoption within Azure to enhance operational efficiency and customer experience. Oversee architecture, design, and deployment of scalable, secure, and resilient cloud platforms. Lead global teams and manage vendor relationships to deliver enterprise-wide cloud initiatives. Ensure governance, compliance … regions, including GDPR, ISO, and NIST frameworks. Drive continuous improvement, leveraging emerging technologies to optimise cloud services and adoption. What We’re Looking For: 10+ years of IT leadership experience, with at least 5 years focused on Azure cloud strategy and operations. Proven experience managing global cloud environments and distributed teams. Expertise in Azure services, cloud architecture, AI …/ML integration, and managed service operations. Strong leadership, communication, and stakeholder management skills. Experience with hybrid/multi-cloud environments and cloud cost optimisation. Relevant certifications (preferred but not essential) such as Azure Solutions Architect Expert or Azure AI Engineer. This is an exceptional opportunity to make a lasting impact on cloud strategy and innovation at scale. More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

ll work closely with the senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk into efficient, automated, and … customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous improvement across KYC, transaction monitoring, fraud, and investigations. What You Bring: Strong leadership experience … digital banking, payments, lending, insurance, or gaming. Deep subject matter expertise in AML, CTF, sanctions, and fraud. High technical fluency; confident working with engineers, data scientists, and product owners. Experience delivering transformation or operating model change in risk or compliance. Gravitas to influence at senior levels and collaborate cross-functionally. What’s On Offer: Hybrid working Generous holiday allowance More ❯

per annum + bonus and benefitsElevation Recruitment is delighted to be working with a fast-growing organisation based in South Yorkshire, in their search for a Head of Customer Support to take ownership of their customer support operations. This is a fantastic opportunity for a hands-on, process-driven leader. Key Responsibilities: Oversee customer support operations and … to drive ticket deflection Own the knowledge base and self-service strategy Run quality assurance, coaching, and performance reviews Deliver data-driven insights and operational reporting About You: Proven experience leading multi-region support operations Strong understanding of SLA management, customer metrics, and service automation tools Confident in cross-functional collaboration and process improvement Thrives in a fast … paced, scaling business This is an exciting leadership role offering the autonomy to shape a truly customer focused support function and make a tangible impact on customer experience. If you’re passionate about driving operational excellence and innovation in customer support, we’d love to hear from you. Apply now or contact Elevation Recruitment for a confidential More ❯