1,026 to 1,050 of 1,462 Customer Experience Jobs in the UK excluding London

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of … new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role : You will take new business and dedicated existing clients through the More ❯

to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯

to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯

to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯

globally. With a brand-new site and an ambitious vision, theyre now on the lookout for an experienced eCommerce Managerto take ownership of trading, CX, and site performance. What youll be doing Youll be the go-to for all things eCommerce running the Shopify Plus site day-to-day, owning … conversion rate optimisation, managing content updates, and delivering a best-in-class customer journey from homepage through to checkout.Working closely with marketing, design, and fulfilment teams, youll ensure that new products, seasonal campaigns, and launches go live smoothly optimising how they look and perform online. Youll also lead the … design and detail someone who can bridge creative and commercial thinking. Experience working with digital agencies or in-house developers. Strong grasp of CX, retention, and ideally some knowledge of drop shipping or wholesale models. Comfortable rolling up your sleeves, solving problems, and wearing multiple hats as the team More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯

exciting! Main Areas of Responsibility: The Principal Software Development Engineer will work to design and refine required features, proposing alternative solutions to improve both customer and developer experience. They will acquire and maintain a solid understanding of the product domain to ensure solutions meet customer needs and provide … activities will be required. General Responsibilities: Work with the Software Lead, Development Managers, and peers to design and refine features, proposing improvements to both customer and developer experience. Understand the needs of different project delivery stakeholders, such as hardware developers who may require early prototype support, production test developers … Essential) Knowledge of Algorithms/Data Structures (Desirable) Scripting Languages – PowerShell & Bash (Desirable) Embedded Linux – Linux Device Drivers (Desirable) What we're looking for: Experience: Proven experience in C++ software development, ideally in a principal, senior or technical lead role. Technical Skills: Strong understanding of software architecture and More ❯

exciting! Main Areas of Responsibility: The Principal Software Development Engineer will work to design and refine required features, proposing alternative solutions to improve both customer and developer experience. They will acquire and maintain a solid understanding of the product domain to ensure solutions meet customer needs and provide … activities will be required. General Responsibilities: Work with the Software Lead, Development Managers, and peers to design and refine features, proposing improvements to both customer and developer experience. Understand the needs of different project delivery stakeholders, such as hardware developers who may require early prototype support, production test developers … Essential) Knowledge of Algorithms/Data Structures (Desirable) Scripting Languages – PowerShell & Bash (Desirable) Embedded Linux – Linux Device Drivers (Desirable) What we're looking for: Experience: Proven experience in C++ software development, ideally in a principal, senior or technical lead role. Technical Skills: Strong understanding of software architecture and More ❯

exciting! Main Areas of Responsibility: The Principal Software Development Engineer will work to design and refine required features, proposing alternative solutions to improve both customer and developer experience. They will acquire and maintain a solid understanding of the product domain to ensure solutions meet customer needs and provide … activities will be required. General Responsibilities: Work with the Software Lead, Development Managers, and peers to design and refine features, proposing improvements to both customer and developer experience. Understand the needs of different project delivery stakeholders, such as hardware developers who may require early prototype support, production test developers … Essential) Knowledge of Algorithms/Data Structures (Desirable) Scripting Languages – PowerShell & Bash (Desirable) Embedded Linux – Linux Device Drivers (Desirable) What we're looking for: Experience: Proven experience in C++ software development, ideally in a principal, senior or technical lead role. Technical Skills: Strong understanding of software architecture and More ❯

analyse user behavior, and generate insights to inform product decisions. - Process Optimisation: Develop and improve operational processes to enhance efficiency and improve user and customer experience. - User Support: Act as third line support to the support teams, troubleshoot product issues, and work with the Tech Team to drive resolutions. … create training materials, and support internal teams in understanding product functionality. Optimise adoption with new tools and learning methods. Qualifications - 2-3 years of experience in product operations, product management, or a similar role. Bonus points for experience in real estate or PropTech generally. - Strong analytical skills with … experience in product analytics desirable (e.g., Mixpanel, Heap, Google Analytics). - Excellent communication and stakeholder management skills. - Experience with Agile methodologies and working with cross-functional teams. - A customer-centric mindset with a strong understanding of user needs in the property space. - Ability to thrive in a More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

teams. Following the test strategy and implementing its solutions across our estate. To be successful in this role you will require the following: Diverse experience of using Evri technologies, JAVA, AWS, Oracle, AppDynamics. Comprehensive experience with testing tools, JMeter, Tarus, Python, GIT, and Bash. Willingness to learn and … present new things; we are a rapidly growing team. Strong experience of working in a cloud-first environment with autoscaling policies. Experience working in a fast-paced and dynamic working environment. Prior experience working with dynamic data. Experience with ticketing systems such as JIRA and ServiceNow. … and default. Significant knowledge of other performance tools and techniques. A Computer Science Degree or equivalent would be advantageous. Prior Functional Testing and Automation experience would be advantageous. Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package More ❯

The Role This is a really exciting, hands-on role where you’ll be providing insightful data analysis and management information to support the Customer Hub management team using Power BI, SQL, Databricks and Excel. Through root cause analysis you’ll be identifying areas for improvement within the Ecotricity … s domestic customer journey, and the wider operational processes within the company, to ensure that we are always improving the level of service provided to our customers and creating greater opportunity for business growth. This role isn’t just about providing data, it’s about demonstrating an understanding of … targets and KPIs to be met in line with the company vision which will be key to your personal development. About the team The Customer Hub is responsible for almost all customer contact and supporting processes, from sales, to billing, to supporting customers when things go wrong or More ❯

The Role This is a really exciting, hands-on role where you’ll be providing insightful data analysis and management information to support the Customer Hub management team using Power BI, SQL, Databricks and Excel. Through root cause analysis you’ll be identifying areas for improvement within the Ecotricity … s domestic customer journey, and the wider operational processes within the company, to ensure that we are always improving the level of service provided to our customers and creating greater opportunity for business growth. This role isn’t just about providing data, it’s about demonstrating an understanding of … targets and KPIs to be met in line with the company vision which will be key to your personal development. About the team The Customer Hub is responsible for almost all customer contact and supporting processes, from sales, to billing, to supporting customers when things go wrong or More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

existing partners, while identifying and securing new customers to expand market reach. Build and maintain strong professional relationships with key decision-makers, ensuring ongoing customer satisfaction and positioning Exertis as the distributor of choice. Collaborate with internal teams (Finance, Operations, Customer Services, Supply Chain, Sales Management) to align … business objectives and deliver seamless customer experiences. Manage the complete sales cycle, from initial engagement to purchase order acceptance, and support the development of tailored promotional events and exhibitions. Conduct regular business reviews with customers and internal stakeholders, track performance using internal systems, and provide clear, data-driven reports … voice matters. What Were Looking For: Youre someone who thrives in a fast-paced, results-driven environment. To excel in this role, youll bring: Experience of dealing with partners and resellers, with the ability to use this experience to open doors Experience of the channel PC experience More ❯

our Business & Industry (B&I) sector. As the key advocate for our award-winning Time2Eat brand, you will help deliver a cutting-edge digital experience through our app, kiosks, POS, AI tray scanning, and more. You'll work alongside prestigious clients and senior stakeholders across the UK, advising on … the best-fit digital solutions that drive customer engagement, operational efficiency, and profitability. Key Responsibilities Act as subject matter expert (SME) for Compass UK&I's omni-channel digital restaurant solutions within the B&I sector. Lead planning and execution of digital deployments, ensuring seamless mobilisation across multiple sites. … with Product Managers to embed updates and enhancements across new and existing sites. Work closely with culinary and marketing teams to deliver engaging digital customer experiences. Support sites with low adoption, recommending strategies to increase participation. Champion the digital vision in sector meetings and across key operational touchpoints. Experience More ❯

UX, website functionality, and online performance. The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors. Extensive experience and strong proficiency in utilising Shopify or other comparable eCommerce platforms is essential to deliver impactful website and email projects that align with the … pages, and other landing pages to support marketing and sales objectives. Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates. Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered … performance aligns with broader marketing and business strategies. Other Tasks: UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience. Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams. Data Management: Ensure accurate and More ❯

UX, website functionality, and online performance. The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors. Extensive experience and strong proficiency in utilising Shopify or other comparable eCommerce platforms is essential to deliver impactful website and email projects that align with the … pages, and other landing pages to support marketing and sales objectives. Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates. Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered … performance aligns with broader marketing and business strategies. Other Tasks: UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience. Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams. Data Management: Ensure accurate and More ❯

UX, website functionality, and online performance. The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors. Extensive experience and strong proficiency in utilising Shopify or other comparable eCommerce platforms is essential to deliver impactful website and email projects that align with the … pages, and other landing pages to support marketing and sales objectives. Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates. Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered … performance aligns with broader marketing and business strategies. Other Tasks: UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience. Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams. Data Management: Ensure accurate and More ❯

to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. We have an exciting new role for a National Business Development Manager who will be integral to the success of our national sales … strategy, ensuring that we have a consistent, joined-up approach to managing our customer base. There really couldn't be a better time to join, as you'll make the key decisions, shape the strategy and implement your growth plan. As a National Business Development Manager , you will manage … and develop the portfolio of national customer accounts in a way that delivers sales and growth targets, maximises revenue across all income streams and which delivers optimum service in line with the service level agreement. Key responsibilities will include: Delivering a high level of customer service in partnership More ❯