176 to 200 of 468 Customer Experience Jobs in the UK excluding London

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

Desktop Support Engineer Location: Belfast, Northern Ireland, United Kingdom We are seeking a proactive and customer-focused Desktop Support Engineer to join a small, dedicated team delivering both front and back-office IT support across multiple client sites. This site-based role is responsible for providing high-quality desktop … will report to both internal and client-side leads and play an important role in ensuring smooth daily operations and a high standard of customer experience. Key Responsibilities Front & Back Office Support Support and maintain legacy and bespoke hardware/software environments aligned to specific business areas. Deliver effective ...

/Consultancy to deliver cloud and infrastructure projects for a wide range of customers across the South East. This is a hands-on, customer-facing role within a consultancy environment, working across cloud, networking, and modern workplace technologies. You'll be responsible for project delivery, technical escalation, and supporting … sales where needed - always with customer experience front of mind. Key Responsibilities Deliver cloud, network, and infrastructure projects (minor & major) Act as a technical escalation point for junior engineers Support pre-sales with solution design, surveys, and technical input Onboard new clients and ensure smooth handover to support ...

digital transformation, and we are seeking a Business Analyst to support the delivery of digital projects that enhance operational efficiency, business performance, and customer integration. This role is central to ensuring technology solutions align with business needs and deliver measurable value. Experience within print management or FMCG environments … streamline workflows and improve efficiency through technology Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals Facilitate workshops, meetings, and communication between business teams and IT Produce ...

Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process … fostering continuous learning and development Attend office location when required to support testing in the labs Skill/Knowledge Several years of Product Analyst experience within agile teams Experience supporting Quality Assurance activities across multiple projects or large-scale initiatives Strong grasp of manual and automated testing methodologies ...

will be responsible for testing their development output from both a functional and visual perspective. This role places strong emphasis on the overall product experience, as well as the underlying functionality. You will ensure that everything is pixel-perfect, works seamlessly across devices, and feels like a product they … would be proud to put in front of their customers. Their ideal candidate will have some experience or understanding of UX and/or UI design, with high standards for quality and usability. A key part of this role will be helping to establish their journey into automated testing. ...

Growth & Client Development • Identify upsell opportunities across the uCheck and TrustID portfolio • Maintain strong client relationships to support retention • Resolve queries and enhance the customer experience • Use client feedback and market insights to recommend solutions Collaboration & Ways of Working • Work closely with Sales, Marketing, Client Services, and Compliance … Support shared goals and coordinated client experiences • Contribute to team discussions and knowledge sharing • Participate in continuous improvement initiatives Essential Skills & Experience • Proven B2B sales experience with a strong track record • Confident in outbound sales and opportunity conversion • Experience using CRM systems • Strong communication and presentation skills ...

Hybrid working, at least 1 day a week onsite is essential* You'll be joining a high-impact engineering team working on the core customer journey within a large-scale travel and mobility platform. The team is focused on growth optimisation, improving discovery, conversion and overall customer experience … well-established team and supporting a phase of platform modernisation and experimentation. You'll work end-to-end, from ideation through to deployment, on customer-facing features used at scale. The Engineering Environment: React + TypeScript used exclusively on the frontend Node.js + TypeScript on the server side Strong ...

Company This is your chance to join a thriving, fast-growing team where your technical skills are truly valued. The business continues to experience strong growth and consistently delivering outstanding results, providing a dynamic environment with opportunities to learn, develop, and make a real impact. High-performing individuals … existing high-quality products and new product development. You will play a vital role in the development of software applications to enhance the customer experience. The role covers data-acquisition application development for both new and existing applications covering a multitude of engineering disciplines working closely with various departments ...

extension, they are entering a period of significant investment and modernisation. Revenue management plays a critical role in how they plan, price, and improve customer experience across the network. Their environment is data-driven, commercially focused, and offers strong long-term stability and opportunity for development. The Role … revenue delivery.* Analyse route performance, generate insights, and make clear commercial recommendations.* Optimise pricing to hit revenue targets, balancing demand, occupancy, and customer experience.* Collaborate closely with senior analysts and wider commercial teams on network-wide projects. Your Skills and Experience * Strong commercial experience in revenue ...

looking to appoint a Regional Business Development Manager/Account Manager . This role offers a genuine opportunity to build meaningful customer relationships in a sector where face-to-face engagement has historically been limited, with strong support from an established brand and operational infrastructure. The Opportunity This … balanced, field-based sales role , with an even split between developing existing customer accounts and winning new business within your region. You will take ownership of an established portfolio while also proactively identifying and converting new customers, using a consultative, service-led approach. The focus is firmly on long ...

/monthly service reporting You will be: • an experienced service delivery manager/designer or delivery manager with good knowledge of service delivery • have experience managing teams making change to the system • some Agile and DevOps experience • ideally some understanding of customer experience and UX discipline. … Client Account experience or GDS • Able to communicate with varied stakeholders and communicate at a technical level but also take a strategic view of the future of the platform to support Client digital ambition. If you are interested in this position and would like to learn more, please send ...

Sharp Services to a diverse client base. In this role, you will take ownership of managing issue resolution and client communication, ensuring a seamless experience that drives customer satisfaction, retention, and growth. Role Own and manage support tickets - ensuring timely updates regarding progress so clients feel confident their … create highly skilled digital graduates. The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms: Network Engineer Software Engineer IT Consultant Data Analyst ...

will be accountable for building a high-performing sales team and delivering sustainable new business growth. You will work closely with Marketing, Operations, Customer Success, and Senior Leadership to ensure that the team’s sales approach is aligned with the company’s mission, values, and commercial goals. This … close to the detail, developing people, and driving consistent performance. What's on offer? A salary of £50,000 to £60,000 (Depending on Experience) A performance related bonus of £25,000 Key Responsibilities: Strategic sales leadership Own and deliver sales targets, forecasts, and pipeline performance. Maintain clear visibility ...

strategic adoption of AI across the business. This role is responsible for driving online revenue growth while implementing intelligent, data-driven capabilities that improve customer experience, operational efficiency, and commercial performance. The successful candidate will own the ecommerce development roadmap, optimise digital trading performance, and deliver AI-powered … innovations across merchandising, marketing, content, search, personalisation, and customer operations. This is a pivotal leadership role that combines commercial responsibility with advanced technology enablement. Key Responsibilities Ecommerce Leadership Develop our Ecommerce capabilities to support sustained revenue and margin growth. Lead onsite experience, digital trading, merchandising, conversion rate optimisation ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive it to completion. Keeping the customer at the heart of everything they do. Their team leads the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array … technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion. Keeping the customer at the heart of everything they do.You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.* Acts ...

proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape the way residents interact with the council. About the Role … improvements in information systems, data management and organisational processes. Support service areas in mapping business flows, identifying interdependencies and crafting an ambitious transformation vision. Experience & Skills Required Essential Experience: Experience working within multidisciplinary teams to design and build services or improve existing service delivery. Proven experience ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Celestras Business Systems Lead, you will take ownership of the companys … staff with software-related issues, collaborating with the wider IT support function. Manage budgets for software initiatives and licensing costs. What Youll Bring Extensive experience with business software, digital platforms, and systems integration. Strong understanding of IT infrastructure as it relates to supporting software applications. Proven project management experience ...

efficient cost outcomes, while enabling seamless migration to strategic platforms. Define and deliver business outcomes aligned to the strategy, Values & Behaviors, operational resilience, customer experience, and regulatory compliance. Key Responsibilities Own the EoL Vendor Cost workstream roadmap with clear OKRs, baselined plans, and outcome-based delivery across Securities … Regulatory Change. Procurement/Vendor Management and Cost Governance forums. Global stakeholders across regions and entities involved in the Global One EoL program. Experience Required Proven record leading complex, multi-year transformation and platform decommissioning/migration programs. Strong familiarity with Prime Finance and Securities Lending operating models; understanding ...

future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved … standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners ...

Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your … brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments. With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. ...

appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system … minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What ...

needed Troubleshooting issues, improving performance and optimising stability, security and speed Working closely with marketing, IT and operational teams to ensure digital platforms support customer experience, product visibility and brand presence Supporting deployments, testing cycles and version control best practices What you’ll bring Strong commercial experience with Umbraco CMS (v10+) Solid backend development skills in C# and .NET/.NET Core Experience working with SQL Server Confidence managing and holding external agencies to account A problem-solving mindset with strong attention to detail Experience using Git or similar version control tools Nice ...

Service Desk Support Manager (MSP Experience advantageous!) – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical … innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Service Desk Lead, you will take ownership of day-to-day technical operations and act as the primary escalation ...