26 to 50 of 378 Customer Experience Jobs in the UK excluding London

platform that directly connects healthcare professionals with service providers and shifts? Working with collaborative, passionate and driven people? You would be joining a growing customer service/recruitment team, founded and led by a former award-winning healthcare agency CEO and in collaboration with their amazing tech partners. This … exciting time to join the company and be part of a tech start-up that is filled with collaborative, passionate and driven customer service professionals. They are agile and hardworking, but having fun is a fundamental part of their culture. The Role & Responsibilities My client is looking ...

Customer Experience Specialist Up to £30,000 plus excellent benefits Milton Keynes, office based. Do you have experience working within the IT industry or do you have a desire to work within it? IT industry experience isn’t essential; if you are great with people, able … client-facing reports relating to service and present them to senior management. Provide internal reports on client satisfaction. What are we looking for? Experience in a Customer Service based role. A desire to work in the IT/Cloud industry. Ability to interact confidently with clients, both written ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … engineering teams throughout each PI to assist in the delivery of the work. Support the breakdown of capabilities into features. What you'll bring Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices. Experience ...

role: We’re looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey’s and leading the Customer Success Team. In this hands-on leadership role, you’ll coordinate, monitor, and continuously improve how customers are introduced to products and supported … through their journey. You’ll work closely with your team and the wider business to remove obstacles, improve product adoption, and strengthen customer relationships. If you’re passionate about customer experience and ready to step into a role with real influence and responsibility, this is an excellent ...

role: We're looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey's and leading the Customer Success Team, based in Woodbridge, Suffolk. In this hands-on leadership role, you'll coordinate, monitor, and continuously improve how customers are introduced … supported through their journey. You'll work closely with your team and the wider business to remove obstacles, improve product adoption, and strengthen customer relationships. If you're passionate about customer experience and ready to step into a role with real influence and responsibility, this ...

global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. … role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics ...

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business … Objectives & Key Results Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Essential Roles & Responsibilities Build and nurture excellent relationships with new logo customers ...

performance data and implement improvement actions. Support recruitment, onboarding, and development of team members. Report on team performance, challenges, and achievements to management. Qualifications Experience: Experience in Problem-solving, fault-finding, and resolution. Experience in a diagnostic environment and troubleshooting technical issues. Depending on the Helpdesk, Qualified … Senior/Master Technician/IT Qualification. Customer service experience. Experience in Team leadership. Minimum 5 years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical Helpdesk (THD) and Parts & Logistics. KPI/SLA frameworks for dealer support, case handling ...

performance data and implement improvement actions. Support recruitment, onboarding, and development of team members. Report on team performance, challenges, and achievements to management. Qualifications Experience: Experience in Problem-solving, fault-finding, and resolution. Experience in a diagnostic environment and troubleshooting technical issues. Depending on the Helpdesk, Qualified … Senior/Master Technician/IT Qualification. Customer service experience. Experience in Team leadership. Minimum 5 years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical Helpdesk (THD) and Parts & Logistics. KPI/SLA frameworks for dealer support, case handling ...

services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing … base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK’s full portfolio of products ...

services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing … base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK’s full portfolio of products ...

Service Desk Analyst Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image … company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence to all policies and procedures in order to deliver ...

domain). Monitor areas of concern and non-compliance, escalating where necessary. Identify and resolve errors, liaising with third-party support partners as required. Customer Experience Ensure customer logins are functional and secure. Monitor site usability to provide the best customer experience possible. ...

developing additional business opportunities. You will liaise with cross-functional, global internal teams (including sales, professional services, content and technology) to improve the entire customer experience and will negotiate new terms and pricing at the point of renewal using the clients renewal process. You are customer-oriented … with a drive to achieve goals and maintain a great customer experience, listening to our customers to understand their goals and concerns. You will be able to suggest forward-thinking ideas to promote our services, current and new, and work closely with your customers to understand their needs ...

Member Experience Manager Department: Creative (Marketing) Location: Motorsport UK, Bicester Motion Hours of Work: Full Time (37.5 hours per week). Core hours are 09:00 until 17:30, Mon – Fri. 4 days on site, 1 remote. Line Manager: Director of Marketing Grade: D Salary … clear ambition: to help more people enjoy motorsport, more often. This direction is guiding how we modernise the sport, strengthen our member experience and open more accessible pathways into motorsport. Data, insight and evidence-based decision-making is central to how we shape that future and this role will ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

experienced Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ … years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data tools ...

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed ...

growing accounts, great communication and organisational skills are essential to ensure you have full impact. Your passion to deliver a high level of customer service will help to keep customers coming back and you will work with relevant teams across the business to harness the power of large data … logistics relationships are built and maintained. Use data to drive decisions, performance improvements, and strategic recommendations Identifying ways to improve the key metrics of customer experience and sales. Collaborate with stores and our field teams, listening to feedback and identifying opportunities. Be part of the expansion plan, supporting ...

experienced Senior Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

Partnerships Optimiser Location: Leeds, UK Contract : Permanent, Full-Time Salary: Competitive depending on experience + bonus scheme Includes: Travel to clients, Events & Meetings, Flexible Working hours. Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded … presence in 12 global offices. Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs. 'Protect People’ are individuals ...

Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

Sales Operations Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills … 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains. Proficiency in SQL for data extraction, transformation, and pipeline development. Experience with dashboarding and visualization tools (Tableau, Qlik, or similar). Familiarity with big data ...

capture a digital ultra-widefield image of the retina. Today, millions of patients around the world have benefited from optomap ® retinal imaging. The experience of Douglas Anderson is a thread that runs through the company to this day and has resulted in our products being used … communicate a compelling software technology vision and strategy aligned with Optos’ business objectives as well as bring extensive technical leadership and management experience from software environments—ideally medical devices, instrumentation, or regulated domains. Through innovation, compliance, and operational excellence, you will drive customer impact, commercial results, and foster ...