26 to 50 of 461 Customer Experience Jobs in the UK excluding London

diverse range of high-profile audiovisual and technology projects across the UK, including corporate environments, automotive retail, digital signage, LED displays and bespoke customer experience installations. Configure, test and commission professional audiovisual, digital signage and control systems. Complete pre-configuration and testing of equipment at our Hertford facility … before site deployment. Undertake on-site commissioning in line with approved designs, drawings and customer requirements. Configure and programme AV control systems, including Q-SYS and Crestron. Build and update user interfaces for touch panels and customer-facing control applications. Configure video distribution, switching, signal extension and display ...

Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 9-month contract . You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital … Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Responsibilities Building robust data foundations : Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions and governance ...

Great service starts with great people. Could that be you? Customer Service Advisor Location: Bath Salary: From £27,976 per annum Contract: Full-time, permanent Working hours: Monday to Saturday, with Saturdays on a rota basis and a day off in lieu during the week Working pattern: Hybrid – three … healthcare, 24/7 online GP access, hybrid working, free onsite parking and wellbeing and lifestyle benefits. Help us make a real difference, one customer at a time At Truespeed, we believe everyone deserves a better connection. We're bringing fast, reliable full-fibre broadband to communities across ...

shape how customers buy and sell through a complex two-sided marketplace. The role This is a classic Product Analytics role focused on understanding customer behaviour, product performance, experimentation, and growth. You'll sit within the Growth Analytics team, working closely with Product, Marketing, Commercial teams, agencies, and external … partners to solve business problems and improve customer outcomes. The business operates a sophisticated analytics ecosystem, with advanced event tracking and behavioural data collected across the entire customer journey. Rather than relying on traditional web analytics tools, they've invested heavily in modern product analytics capabilities and data ...

+ Bonus + Benefits Most ServiceNow hiring focuses on the platform. This role is different. We're looking for someone who understands how customer service organisations actually work. Someone who can walk into a business, understand the challenges their customer-facing teams are experiencing, and help design … better way of operating. ServiceNow may be the technology, but the real focus is on customer transformation. Working with a major transformation consultancy, you'll help clients rethink how they manage customer interactions, case handling, service delivery and operational performance, whilst shaping how ServiceNow supports those ambitions. ...

Customer Integration Engineer - Gaming Platforms Location: Crawley, West Sussex Working Model: Hybrid Employment Type: Permanent Travel: Occasional travel to customers, internal sites and industry events About the Role We are looking for a Customer Integration Engineer to join a growing Customer Engineering team supporting the adoption … workshops, and help customers successfully integrate platforms and bring their products to market. You will also play an important role in improving the customer experience by developing integration tools, scripts, OS images, example applications and technical documentation. Working closely with Software, Firmware, FPGA, Product and Engineering teams ...

considering We are looking for individuals who are passionate about technology, innovation, and problem-solving, and who are eager to gain practical experience within the IT and consulting industry. You will be joining a team supporting one of our largest UK public sector clients, working alongside experienced professionals while … Intern, you'll work alongside project teams to support planning, reporting, governance, risk management, and project delivery activities. Our Customer Experience (CX) Internship will provide exposure to activities focused on understanding user needs, improving customer journeys, and enhancing overall service experiences, with further details to be confirmed ...

Northampton. Are you confident communicating with customers, enjoy building relationships and have a natural ability to find solutions? Our client is looking for proactive, customer-focused individuals to join their team. You'll play a key role in managing customer renewals, answering billing and contract queries, and helping … retain customers by resolving concerns and delivering an excellent customer experience. If you have experience in customer service, account management, customer success this could be a great next step in your career! What Will You Be Doing? Managing customer renewals from start to finish, ensuring ...

diverse range of high-profile audiovisual and technology projects across the UK, including corporate environments, automotive retail, digital signage, LED displays, and bespoke customer experience installations. Configure, test and commission professional audiovisual, digital signage and control systems. Complete pre-configuration and testing of equipment at our Hertford facility … before site deployment. Undertake on-site commissioning in line with approved designs, drawings and customer requirements. Configure and programme AV control systems, including Q-SYS and Crestron. Build and update user interfaces for touch panels and customer-facing control applications. Configure video distribution, switching, signal extension and display ...

join the Microsoft Business Applications Practice at the Littlefish Group Location: United Kingdom (Remote but Connected) Salary: Market Competitive Travel: Occasional UK & Ireland customer, Littlefish office and Microsoft event travel At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences … Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes. If you're passionate about Dynamics 365, Power Platform ...

Customer Success Executive Location: Newport, Shropshire Working pattern: Hybrid Monday & Tuesday in the office, WednesdayFriday working from home Salary: Up to £28,000 + £7,000 commission Contract: Full-time, permanent PLEASE NOTE: My client is looking for someone with agricultural experience or someone with agricultural knowledge. About … Role Were looking for an enthusiastic and customer-focused Customer Success Executive to join a growing team within an exciting agricultural technology business. This is a fantastic opportunity for someone with a strong agricultural background who enjoys working with people, solving problems and using technology to make ...

Customer Success Executive Location: Newport, Shropshire Working pattern: Hybrid Monday & Tuesday in the office, Wednesday Friday working from home Salary: Up to £28,000 + £7,000 commission Contract: Full-time, permanent PLEASE NOTE: My client is looking for someone with agricultural experience or someone with agricultural knowledge. … About the Role We're looking for an enthusiastic and customer-focused Customer Success Executive to join a growing team within an exciting agricultural technology business. This is a fantastic opportunity for someone with a strong agricultural background who enjoys working with people, solving problems and using technology ...

behalf of Great British Energy, we are looking for a Digital Customer Experience Lead (Inside IR35) for a 6 Months contract based Onsite in Aberdeen. Great British Energy will be a publicly owned, operationally independent energy company, designed to drive clean energy deployment, boost energy independence, create jobs … Energy will be headquartered and run from Aberdeen. More details can be found in the [1] Great British Energy founding statement. As a Digital Customer Experience Lead, your main responsibilities will be: * Establish and run a single point of entry for digital and IT demand across GBE, replacing ...

Head of Customer Success | AI Startup Location: Central London | 4 days onsite Salary: £100,000-£110,000 + Bonus & Equity We're partnering with an ambitious, recently Series A-funded AI startup entering an exciting new phase of growth. With significant investment secured, an expanding enterprise customer base … ambitious plans for the future, they're looking for a Head of Customer Success to join at a pivotal stage. This is a rare opportunity to become the business's first dedicated Customer Success hire , taking complete ownership of the customer journey while building a function that ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards, architectural … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

Responsibilities Deliver customer infrastructure projects, working closely with internal technical teams, external suppliers and data centre operations. Build, configure, test and troubleshoot physical and virtual servers, operating systems and supporting infrastructure. Take an automation-first approach, developing scripts, reusable templates and repeatable deployment processes. Ensure solutions are delivered … contributing to continuous improvement and knowledge sharing across the team. Support additional infrastructure projects and technical activities where required. Occasionally support out-of-hours customer changes, including disaster recovery testing, migrations and server configuration changes. Who You'll Work With You’ll collaborate with teams across the business, including ...

small and medium-sized business (SMB) sector. As a trusted advisor, youll help customers achieve their business goals through cloud-based technologies, working with Customer Experience, Customer Success and Product/Solution Sales Specialists. You can be based anywhere in the UK and this role is hybrid. … About the Role Own customer retention and growth across your territory. Your responsibilities include: Build and deliver strategic account plans with clear short-term objectives and long-term goals. Develop strong relationships with key stakeholders, including senior decision-makers. Regularly assess customer needs, goals and challenges to identify ...

part of a multidisciplinary product and design team alongside UX Designers, Product Owners, Researchers and other Content Designers to create clear, useful and customer-focused digital experiences. The role offers a varied mix of product development, BAU activity and customer campaigns, giving you the opportunity to influence both … everyday customer experiences and high-profile initiatives. The Project A key focus of the role will be the Challenges feature within Rewards. Challenges are designed to encourage customers to adopt positive financial behaviours and reward them for doing so. You'll play an important role in understanding customer ...

needs and challenges before recommending the right BT or EE Business products for them. Youll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet and often exceed your targets. Above all, youll ensure every interaction is a positive … creating a customer experience that reflects BTs reputation for trust, expertise and innovation. Youll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part ...

Hybrid Cloud offerings, in line with our Microsoft-first strategy Own the full service lifecycle, from concept through to retirement Watch market trends, customer needs and competitors to find opportunities for growth and differentiation Growth and productisation Develop scalable, repeatable and commercially attractive cloud managed services Simplify and standardise … offerings to improve customer experience and operational efficiency Create compelling service packages, propositions and commercial models Move us from bespoke solutions to productised cloud services, and launch new cloud, platform and managed infrastructure services Azure and managed cloud Own the strategic direction and commercial performance of the portfolio ...

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining the Service … Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their ...

Real Impact. Are you an experienced Technical Support Manager from a c onnected hardware and software solutions background, who thrives in a fast-paced, customer-focused environment? Do you enjoy developing people, solving complex technical challenges and finding smarter ways of working? At VisionTrack , we're looking … gain valuable insights through intelligent cameras, vehicle data and cloud-based platforms. Operating in a rapidly evolving industry, we're passionate about innovation, customer experience and delivering technology that makes a genuine difference. What You'll Be Doing Leading and developing your team Manage, coach and develop ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support … solutions, integrations and automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. ...