26 to 50 of 499 Customer Experience Jobs in the UK excluding London

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

seeking a Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks … that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key Responsibilities Lead the end-to-end support and operation of front office systems and field devices ...

Months) Location: Manchester/Leeds (Hybrid, 3 days office based) Salary: £64,000 - £78,000 per annum (10-month FTC) Working Pattern: Hybrid Experience Required: 8+ years UX Design experience, including Principal, Lead, Staff or equivalent senior-level roles Domain Experience: Complex digital products and customer journeys. Financial services experience beneficial but not essential. About the Business Our client is a leading UK-based digital platform operating within a regulated environment. Serving hundreds of thousands of customers nationwide, the organisation is undergoing a significant digital transformation focused on improving customer experiences, accessibility ...

customers successful, retained, and growing is not a support function. It is a commercial imperative. That is why this role exists. The VP of Customer Operations is the senior leader accountable for everything that happens after a customer signs — from onboarding and delivery through to support, success … inflection point. This is a seat at the table in a PE‐backed SaaS business with serious growth ambitions — and the expectation that Customer Operations will be central to delivering them. Please note: applicants must have the legal right to work in the UK at the time of application. ...

Description: Account Manager Role : Account Manager Team : Account Management Reporting to : Head of Customer Experience Salary: £35,000 per annum Location: Hybrid, with main office in Farnborough Working Hours: Full time Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme … care. The Account Manager plays a pivotal role in maintaining and expanding relationships with a portfolio of clients. This position blends sales acumen, customer service expertise, and the ability to provide effective training to ensure clients maximize their use of our product and its new features. The ideal candidate ...

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating … service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Chief People Officer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a Chief People Officer (CPO) to join our team at our head office … telecommunications sector would be advantageous About the Company... Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece, and Australia, our award ...

Customer Experience Manager (CXM) Reports to: Senior Customer Experience Manager Location: Burton-on-Trent, Reading, Manchester or Leeds Hybrid working. My client is a Customer Experience-led technology provider and trusted advisor for cloud-based and critical technological business solutions. They help organisations modernise … secure, and streamline the xkybehq way they work by delivering best-in-class tec Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Please click on the apply button to read the full job description ...

Customer Experience Manager (CXM) Reports to: Senior Customer Experience Manager Location: Burton-on-Trent, Reading, Manchester or Leeds Hybrid working. My client is a Customer Experience-led technology provider and trusted advisor for cloud-based and critical technological business solutions. They help organisations modernise ...

cohesive PartnerFirst strategy while setting the commercial direction for our European eCommerce platform. Your focus will be on **platform adoption**, **monetisation**, **conversion**, **profitability**, **customer experience and successful market engagement**, ensuring our digital capabilities continue to innovate and evolve to deliver meaningful business outcomes.We’re not here to sell … leading teams through trust and collaboration, apply now and let’s do great things together.**Key Skills**Analytics, Business, Collaboration, Customer Experience (CX), Design, E-Commerce, Ecommerce Platforms, Leadership, Marketing, Monetization, Product Development, Strategy and Execution, User Experience (UX)At TD SYNNEX, our values guide everything ...

leader in their field. As a Collections and Billing Advisor, you will be manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Benefits & Package for a Billing Advisor: Salary: Competitive Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull … cycle to work scheme and electric car leasing scheme Key Responsibilities of a Billing Advisor: Manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Handle aged debt queries and dispute resolution to minimise outstanding balances Liaise with billing, finance, and collections teams ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach ...

join frog frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market-defining business models … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach ...

client is a high-growth direct-to-consumer ecommerce business that has built a portfolio of successful consumer brands and a loyal customer base across multiple international markets. The Opportunity Join a growing Analytics team during a period of significant investment and transformation Work across digital performance, customer … retention and ecommerce analytics Help shape how data is used to drive growth across multiple consumer brands Influence decisions across ecommerce, product, marketing and customer experience Support major digital transformation and platform migration initiatives Responsibilities Analyse website performance, customer behaviour and ecommerce journeys Build and maintain dashboards ...

Manager £50,000 - £60,000 This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial … impact across multiple products and markets. THE COMPANY They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued ...

Manager £50,000 - £60,000 This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial … impact across multiple products and markets. THE COMPANY They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued ...

Manager £50,000 - £60,000 This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial … impact across multiple products and markets. THE COMPANY They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued ...

Director of Customer Support Operations - This position is available for an Immediate Start. (Interim 12mth fixed term contract) Electricals - B2B/B2C c£130,000pa + generous bonus and benefits West Midlands Manufacturer of category-leading products, with strong brand equity and ambitious expansion plans, looking to appoint … visionary customer support champion to transform their UK and European customer service and support operations. This position is available with Immediate Start. This is a rare blank sheet opportunity to reimagine, restructure and deliver a best-in-class B2B2C customer experience. About the Company Backed ...

transformation projects. This is an exciting opportunity for a delivery-focused Project Manager who combines strong stakeholder management skills with hands-on experience of CRM platforms, digital transformation initiatives and technology-led change. Working closely with business leaders, technical teams and external partners, you will play a key role … delivering projects that improve customer experience, streamline operations and support business growth. The Role As Technical Project Manager, you will be responsible for: Managing the end-to-end delivery of Salesforce and CRM projects. Coordinating business stakeholders, technical teams and third-party suppliers. Defining project scope, timelines, budgets ...

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least x1 per month ...

Customer Success Team Leader Location: London (Hybrid) Salary: Negotiable DOE Contract : Permanent, Full-Time Our client is seeking an experienced Customer Success Team Lead to manage and develop a high-performing customer success team within a fast-growing SaaS environment. This is an excellent opportunity … people-focused leader with strong client relationship and team management experience to drive customer retention, engagement, and long-term success. The Role: Lead, mentor, and develop a team of Customer Success professionals Drive customer retention, satisfaction, and account growth initiatives Support the team in managing strategic ...

.NET API Developer Contract Type: Inside IR35 Rate: £425+ per day, depending on experience Location: Hybrid - 3 days per week onsite in Skipton Duration: 3 months + Start Date: ASAP About the Role Exalto Consulting are working with a large client on a Customer Experience Programme … .NET technologies and architecture approaches Delivering changes in a controlled way to minimise disruption to business users What you will bring: Strong hands-on experience developing and supporting .NET applications Good experience with C#, ASP.NET and .NET Framework in legacy or established application environments Experience maintaining ...

digital transformation programme and invest in the future growth of one of Scotland's most recognised consumer brands. With a rich heritage and loyal customer base, McQueens is entering an exciting new chapter. Having invested significantly in technology, ecommerce platforms and digital capability, the business is now focused … accelerating growth, enhancing the customer experience and building a truly data-led approach to customer acquisition and retention. This newly created Head of Digital role offers the opportunity to shape the future of digital across the business. Reporting to the CIO, you will lead and evolve ...

loved and trusted managed security service provider (MSSP). That ambition is won or lost in operations — in the reliability, responsiveness and care clients experience every time they deal with us. It is also where Redsquid’s purpose comes to life — making a real difference for clients through … leads from the front on automation and AI, using technology not just to run a tighter operation but to give clients a demonstrably better experience and to free people to do work that matters. As a member of the group executive team, the role turns Redsquid’s vision ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...