26 to 50 of 1,292 Customer Experience Jobs in the UK excluding London

expansion and growth, Resonate is hiring an Account Executive to join the sales team. Resonate is an Australian Scale-up organisation that has an enterprise Customer Experience (CX) platform (SaaS). Our Voice of Customer and Voice of Employee platform leverages the latest technology including machine learning, text analytics, and data visualizations to help close the loop … by business leaders, and go to new markets. They are an independent self-starter who is ambitious to learn and grow their career by exceeding revenue targets and driving customer advocacy. Requirements Must Have: 5+ years Experience in B2B sales Ability to understand client business drivers and ROI Solution selling approach Ability to work through longer sales cycles … sales targets Ability to drive revenue and market share in a defined territory/accounts Manage the sales process from the initial opportunity through to the securing the deal Experience working with and influencing Senior Leaders in organisations Strong verbal and written communications skills with ability to create pitch decks and proposals Have a consultative sales style with ability More ❯

plus package including 10% bonus. Corecom Consulting has partnered with a growing consumer brand that’s on a mission to create a best-in-class digital experience for its customers. We’re now looking for a Product Manager with a strong B2C background and a passion for delivering seamless, impactful customer journeys. If you thrive in fast-moving … environments where customer experience is at the heart of every decision, this could be a brilliant fit. What you’ll be doing: Own and shape the digital customer experience, ensuring every online interaction feels simple, intuitive, and valuable. Work closely with in-house development, UX, QA, and data teams to turn ideas into tangible product improvements. … Collaborate across sales, marketing, and customer service to spot opportunities for digital innovation. Lead end-to-end product delivery, from insight and discovery through to delivery and optimisation. Continuously analyse performance data and customer feedback to drive improvements and measure impact. What we’re looking for: Proven experience in B2C product management, ideally within eCommerce, retail, travel More ❯

Customer Service Manager A fast-paced, customer-centric technology business is seeking a Customer Service Manager (CSM) to lead its Customer Support & Service Desk operations . The role involves managing a large team (40+ people) across customer care and technical support, ensuring service excellence, rapid resolution, and team development. You'll be accountable for delivering … exceptional customer experience, meeting service levels, and fostering a high-performing, collaborative team environment. The successful candidate will be a hands-on leader, passionate about team development, particularly in coaching and mentoring younger or early-career team members . Key Responsibilities Lead and manage a support operation of 40+ people, across multiple support functions. Oversee daily service desk … early-career professionals to build capability and confidence. Support Team Leaders in performance management, quality auditing, and 1-2-1 coaching. Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement More ❯

Customer Service Manager A fast-paced, customer-centric technology business is seeking a Customer Service Manager (CSM) to lead its Customer Support & Service Desk operations . The role involves managing a large team (40+ people) across customer care and technical support, ensuring service excellence, rapid resolution, and team development. You'll be accountable for delivering … exceptional customer experience, meeting service levels, and fostering a high-performing, collaborative team environment. The successful candidate will be a hands-on leader, passionate about team development, particularly in coaching and mentoring younger or early-career team members . Key Responsibilities Lead and manage a support operation of 40+ people, across multiple support functions. Oversee daily service desk … early-career professionals to build capability and confidence. Support Team Leaders in performance management, quality auditing, and 1-2-1 coaching. Act as escalation point for major incidents and customer complaints. Own and report on team KPIs and service metrics to the Senior Management Team. Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence. Champion continuous improvement More ❯

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an … solutions include practice management and full accounting, tax and payroll solutions. This company believes strongly in work-life balance, happy employees doing the best work and providing the best experience for their customers. They now seek a Junior Account Manager to join their expanding team. You will join an entrepreneurial family, working independently and as part of the team … and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting with customers to help them set up accounts More ❯

passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Position Summary As a Lead Customer Success Manager (CSM), you will manage a portfolio of primarily French customer accounts and act as an ambassador of UKG's customer experience. You will develop a … deep understanding of the product suite utilized by your customer base, staying current with feature releases and core value drivers within UKG's solutions. This role focuses on optimizing the customer experience, lead generation, creating references, and collaborative advocacy. You will build and maintain relationships with key customer stakeholders, influencers, primarily power users and system administrators … our platform to achieve their business goals. Key Responsibilities Relationship Management Oversees key stakeholder relationships for UKG's high-value accounts Aligns engagement with strategic account plans and drives customer retention through advanced relationship management strategies. Customer Advocacy And Sentiment Acts as the primary voice of the customer within UKG, driving significant improvements based on customer More ❯

Product Owner - Onboarding and Customer Experience Sheffield - 3 Days on-site £500-600p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. … Confident, Dedicated, Responsible, Genuine. We are seeking a strategic and visionary Product Owner to lead the evolution of our Wholesale Digital Channels, with a strong focus on onboarding and customer experience optimisation. This role is pivotal in shaping digital product ownership, driving data-led decisions, and enhancing business propositions across our client services. Key Responsibilities: Lead the design … and execution of digital strategies for Wholesale Digital Channels. Own and deliver the OBKYC New To Bank roadmap. Develop and implement the Client Services roadmap to expand customer channel options. Create cost-effective, scalable components aligned with our micro-component strategy. Drive digital design and delivery across end-to-end customer journeys. Conduct user research, analyze market trends More ❯

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of sales or retail management, and customer experience with carrier and retail environment. Experience in building retail strategies and overseeing their execution. Preferred qualifications: MBA degree. Experience as a thought-leader at Google or global technology company in business development, partnerships, product management, general management … and Activations (CSA) team, you will drive sellout across third-party retail and supporting channels (e.g., physical retail, call centers, in-direct business) by fostering a unified and seamless customer experience across all possible touchpoints of the consumer journey.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer … advocacy initiatives. Design and implement data-driven omnichannel strategies aligned with regional business goals and OPEX guardrails, while managing high-profile retail projects with cross-functional stakeholders to enhance customer experience across multiple channels and geographies. Cultivate C-Level operational and commercial relationships with key retail partners throughout the EMEA region. Drive Objectives and Key Results (OKRs) across More ❯

Job Type : Permanent Location : Dublin Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care … technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯

delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at this important “moment of truth”. In this role, you’ll shape the complaints journey … strategy to meet regulatory standards, customer needs, and business goals. You’ll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you’ll ensure complaints are handled consistently and effectively. You’ll also track key performance indicators … identify root causes, and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data More ❯

delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at this important "moment of truth". In this role, you'll shape the complaints journey … strategy to meet regulatory standards, customer needs, and business goals. You'll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you'll ensure complaints are handled consistently and effectively. You'll also track key performance indicators … identify root causes, and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data More ❯

delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at this important “moment of truth”. In this role, you’ll shape the complaints journey … strategy to meet regulatory standards, customer needs, and business goals. You’ll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you’ll ensure complaints are handled consistently and effectively. You’ll also track key performance indicators … identify root causes, and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data More ❯

delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at this important "moment of truth". In this role, you'll shape the complaints journey … strategy to meet regulatory standards, customer needs, and business goals. You'll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you'll ensure complaints are handled consistently and effectively. You'll also track key performance indicators … identify root causes, and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data More ❯

delivery on the strategy, transformation, and continuous improvement of the end-to-end complaints journey across Barclays UK. This role plays a critical part in ensuring we deliver a customer experience for complaints that builds trust, strengthens advocacy and drives lasting loyalty at this important “moment of truth”. In this role, you’ll shape the complaints journey … strategy to meet regulatory standards, customer needs, and business goals. You’ll lead transformation using data, insight, and design thinking to create a more seamless and empathetic experience. By embedding the voice of the customer, collaborating across teams, and driving measurable improvements, you’ll ensure complaints are handled consistently and effectively. You’ll also track key performance indicators … identify root causes, and deliver sustainable technology based solutions that make a real impact. To be successful as a Complaints Journey Manager, you should have experience with: Demonstrated experience in customer journey management or product ownership Deep understanding of customer experience principles and journey transformation through technology Proven ability to lead strategic change using data More ❯

merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment … employees for personal and professional success. What's Exciting About The Role We are transforming the way we support our global customers, and we're looking for a Global Customer Success Manager (CSM), Enterprise to play a key role in driving customer satisfaction, retention, and operational excellence across Verifone's worldwide network. You will serve as the primary … onboarding through steady-state operations, ensuring they achieve their business objectives and receive best-in-class support at every stage. You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement, resolving escalations, and coordinating internally to deliver seamless global support. This is a highly visible, relationship-driven role that sits at the intersection of More ❯

merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment … employees for personal and professional success. What's Exciting About The Role We are transforming the way we support our global customers, and we're looking for a Global Customer Success Manager (CSM), Enterprise to play a key role in driving customer satisfaction, retention, and operational excellence across Verifone's worldwide network. You will serve as the primary … onboarding through steady-state operations, ensuring they achieve their business objectives and receive best-in-class support at every stage. You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement, resolving escalations, and coordinating internally to deliver seamless global support. This is a highly visible, relationship-driven role that sits at the intersection of More ❯

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their innovative EdTech products. ILT Education is the leading EdTech … international work environment where the focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role for a motivated individual, working with their … customer journey from onboarding to renewal and ensuring schools achieve measurable value from ILT Education’s solutions, including Giglets, Polylino and Nessy. Working within the Customer Success team this role will report directly to the Head of Product and Operations for the UK. Key Responsibilities: Manage the onboarding-to-renewal journey for customers: Map and manage each stage More ❯

Requires relocation to the UAE*** 🚀 Head of Customer Experience 📍 United Arab Emirates – Attractive relocation package for you and your family ✈️ TravelTech Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of … engage with the brand. In this high-impact role, you will lead the end-to-end delivery roadmap, system integrations, vendor partnerships, and ensure compliance across both IT and customer-facing functions. You’ll be at the forefront of creating seamless, data-driven experiences across voice, chat, social, digital, and non-digital channels, ensuring every interaction with the brand … on time and on budget. Lead AI-powered and self-service channels, including chatbots, WhatsApp, SMS, and email automation. Drive an API-first architecture and standardized frameworks for omnichannel experience management. Champion agile governance, including requirements management, backlog prioritization, and release planning. Manage vendors and system integrators to guarantee delivery excellence. 🔆 What You Need to Have: 15+ years of More ❯

Requires relocation to the UAE*** 🚀 Head of Customer Experience 📍 United Arab Emirates – Attractive relocation package for you and your family ✈️ TravelTech Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of … engage with the brand. In this high-impact role, you will lead the end-to-end delivery roadmap, system integrations, vendor partnerships, and ensure compliance across both IT and customer-facing functions. You’ll be at the forefront of creating seamless, data-driven experiences across voice, chat, social, digital, and non-digital channels, ensuring every interaction with the brand … on time and on budget. Lead AI-powered and self-service channels, including chatbots, WhatsApp, SMS, and email automation. Drive an API-first architecture and standardized frameworks for omnichannel experience management. Champion agile governance, including requirements management, backlog prioritization, and release planning. Manage vendors and system integrators to guarantee delivery excellence. 🔆 What You Need to Have: 15+ years of More ❯

Requires relocation to the UAE*** 🚀 Head of Customer Experience 📍 United Arab Emirates – Attractive relocation package for you and your family ✈️ TravelTech Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of … engage with the brand. In this high-impact role, you will lead the end-to-end delivery roadmap, system integrations, vendor partnerships, and ensure compliance across both IT and customer-facing functions. You’ll be at the forefront of creating seamless, data-driven experiences across voice, chat, social, digital, and non-digital channels, ensuring every interaction with the brand … on time and on budget. Lead AI-powered and self-service channels, including chatbots, WhatsApp, SMS, and email automation. Drive an API-first architecture and standardized frameworks for omnichannel experience management. Champion agile governance, including requirements management, backlog prioritization, and release planning. Manage vendors and system integrators to guarantee delivery excellence. 🔆 What You Need to Have: 15+ years of More ❯

a key role in shaping the future of mobile banking. You’ll contribute to the design, development and maintenance of our iOS applications, delivering a smooth, secure and engaging experience to millions of users. This is an exciting opportunity to bring your expertise in iOS development to a dynamic, collaborative team working on … high-impact financial products Your Profile To be successful as a Senior iOS Frontend Engineer, you should have experience with: Proven experience in customer experience (CX) design, building the user interface (UI) and user experience (UX) for iOS applications. Solid experience with Swift, Mobile architecture patters and Test-Driven Development. Deep understanding of iOS … frameworks, tools, and development best practices. Strong background in automated mobile testing and building financial applications. Experience in backend services and frontend/backend integration. Some other highly valued skills may include: Experience in product development within agile teams. Familiarity with Agile methodologies. Demonstrated success in cross-functional team collaboration About Capgemini Capgemini is a global business and More ❯

a key role in shaping the future of mobile banking. You’ll contribute to the design, development and maintenance of our iOS applications, delivering a smooth, secure and engaging experience to millions of users. This is an exciting opportunity to bring your expertise in iOS development to a dynamic, collaborative team working on … high-impact financial products Your Profile To be successful as a Senior iOS Frontend Engineer, you should have experience with: Proven experience in customer experience (CX) design, building the user interface (UI) and user experience (UX) for iOS applications. Solid experience with Swift, Mobile architecture patters and Test-Driven Development. Deep understanding of iOS … frameworks, tools, and development best practices. Strong background in automated mobile testing and building financial applications. Experience in backend services and frontend/backend integration. Some other highly valued skills may include: Experience in product development within agile teams. Familiarity with Agile methodologies. Demonstrated success in cross-functional team collaboration About Capgemini Capgemini is a global business and More ❯

You Are: You are a proactive, detail-oriented professional who thrives in a fast-paced, dynamic environment. Your background combines strong analytical skills with a passion for delivering outstanding customer service. You have a knack for organizing complex information, ensuring accuracy, and balancing multiple priorities without missing a beat. With your experience in order processing, billing, or customer … sales to legal and accounting, and are comfortable handling sensitive information with discretion. You bring a growth mindset, always seeking to improve workflows and processes for greater efficiency and customer satisfaction. You’re adept at using CRM systems and Microsoft Office tools, and you’re eager to learn new platforms like Salesforce, Snowflake, and PowerBI. Whether you’re supporting … and compliance with company policies. Generating and delivering timely, precise license keys and entitlement information to sales channels and customers. Supporting customers as they enroll in the ANSYS, Inc. Customer Portal, providing guidance and troubleshooting assistance. Maintaining high standards for data integrity through diligent CRM checks and robust documentation practices. Acting as a liaison between sales, legal, and accounting More ❯

Customer Service Account Manager Manchester City Centre £25,500 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound … customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a … small, friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing BrightHR clients* Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account* Continue to account manage each on More ❯

team for a twelve-month contract. Job Responsibilities/Objectives You'll contribute to the design, development and maintenance of our iOS applications, delivering a smooth, secure and engaging experience to millions of users. This is an exciting opportunity to bring your expertise in iOS development to a dynamic, collaborative team working … on high-impact financial products. To be successful as a Senior iOS Frontend Engineer, you should have experience with: . Proven experience in customer experience (CX) design, building the user interface (UI) and user experience (UX) for iOS applications. . Solid experience with Swift, Mobile architecture patters and Test-Driven Development. . Deep understanding … of iOS frameworks, tools, and development best practices. . Strong background in automated mobile testing and building financial applications. . Experience in Back End services and Front End/Back End integration. Some other highly valued skills may include: . Experience in product development within agile teams. . Familiarity with Agile methodologies. . Demonstrated success in cross-functional More ❯