926 to 950 of 1,217 Customer Experience Jobs in the UK excluding London

solutions. This role involves selling Zoho's suite of products to new and existing clients, driving new business revenue growth, and fostering long-term customer relationships. As a New Business Account Manager you will have complete ownership of a set of New Business Opportunities in pipeline each quarter that … will support them and drive adoption of Zoho's suite of products. You will build long-term, trusting relationships with various stakeholders within a customer organisation. We truly believe that we will be successful only if our customers are successful and if they derive the value and ROI from … days from home. Key Responsibilities: Consistently achieve or exceed monthly, quarterly, and annual New Business sales targets. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions. Serve as the main point of contact for prospects during their evaluation of Zoho App(s More ❯

About Us Our client, a prominent name in the retail sector, is committed to revolutionizing customer experiences through cutting-edge e-commerce solutions. Emphasizing agile methodologies and technology-led strategies, this organization stands out for its dedication to quality service and sustainable practices across all operations. Job Description We … while also monitoring system performance and availability. The ideal candidate will work closely with cross-functional teams to deliver sustainable solutions that align with customer demands and drive business outcomes. Key Responsibilities Design, implement, and oversee the e-commerce infrastructure to facilitate scalable online transactions. Automate deployment workflows and … that arise within the production environment. Collaborate with development teams to improve application performance and optimize infrastructure efficiency. Adopt security best practices to protect customer data and maintain compliance. Engage with stakeholders to gather system requirements and deliver customized solutions. Requirements Demonstrated experience in e-commerce development and More ❯

pioneering new standards in the spa industry, with a focus on accessibility, inclusivity, and general wellbeing. Our mission is to create the perfect spa experience for everyone, ensuring that no matter your needs or preferences, there's an experience for you. After significant investments made in research and … continuing substantial investments in technology, marketing, and talent to accelerate our growth, capture new audiences and propel the brand while improving efficiencies and overall customer experience. Our team is at the heart of our success and we're committed to fostering a collaborative and innovative environment where everyone has … team during busy periods, by carrying out allocation adjustments, pulling booking lists for venues and creation of new packages in the admin system. Requirements Experience or knowledge of XML connections and contracting product via various sources, including channel managers, bed banks and direct contracts. Strong delivery focus, excellent attention More ❯

Consumer Support Advisor - Technical Can you bring your technical skills to our Customer Support department? Join our team based in Willenhall and enjoy a collaborative culture that empowers you to build a career you can be proud of. What you would do as our Consumer Support Advisor- Technical As … Consumer Support Advisor, you will ensure that all our consumer enquiries are answered in a timely and professional manner to help deliver the best customer experience. A key focus of the role will be in supporting with the installation and fault diagnosis of our Smart Living Products as well … Yale products. Advise of stockists and Yale Smart Security Partners in the local area. Provide the consumer with replacement product when required. Record all customer data on CRM systems. Understand Smart & Electronic products including alarms. The skills and experience you need We are looking for someone who: Has More ❯

We're Hiring: Head of Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business 🌍 💼 Full-Time | Fixed-Term Contract (12 months) 📌 Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) 🧭 Scope: Lead operations across key product verticals + oversee our central Customer Resolution function … Are you a change leader with a passion for transforming customer operations at scale? We're looking for a Head of Customer Operations to join our team—reporting into the Director, Global Customer Operations —to help reshape how we deliver exceptional service across the globe. 🌟 Your Impact … opportunity. You’ll: Drive end-to-end operational change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … with shipping label errors, returns processing, and commercial invoice approval. Occasionally, support the finance team with reconciliation of carrier charges. Requirements 3+ years of experience in ecommerce shipping, logistics coordination, or carrier management. Familiarity with ecommerce platforms (e.g., Shopify, Magento) and third-party shipping tools (e.g., ShipStation, Shippo). … webhooks, and shipping logic (zones, service levels, rates). Strong problem-solving skills and the ability to work with both technical systems, sales and customer service teams. Organised, tech-savvy, and comfortable working across multiple systems simultaneously. Proficiency with Excel or Google Sheets; experience with ticketing tools (e.g. More ❯

deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The company's infrastructure consists of various custom built … Data Center Operations. Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.) Manage Vendor performance. Ensure Data Centers … are compliant with all relevant security policies and procedures. BASIC QUALIFICATIONS Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military experience and several years of direct people management experience. Solid data More ❯

to prioritize and switch between tasks. You will have an advantage if you also have Programming (e.g., C#) MS Azure Cloud technologies (or equivalent) Experience in policing or the criminal justice sector within an IT environment NOTE - Successful candidates will need to have been in the UK for … About NICE NICELtd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion More ❯

driven Digital Marketing Executive to lead their digital marketing efforts. Reporting to Systal’s Vice President of Marketing, the ideal candidate will have demonstrable experience in developing and managing successful B2B digital marketing campaigns in the technology sector. This is a hands-on role in a small marketing team … array of tactical channels. What will you be doing? Plan, execute, and optimise multi-channel digital campaigns to drive brand awareness, lead generation, and customer engagement. Collaborate with internal teams to create compelling, data-driven campaigns that align with company goals. Contribute to the creation and delivery of Systal … Oversee paid search campaigns (Google Ads, LinkedIn Ads) to achieve business objectives, ensuring cost efficiency and high ROAS. Who we are looking for? Proven experience in digital marketing, social media management and campaign execution. Expertise in LinkedIn Ad Manager and paid search advertising. Strong analytical skills with proficiency in More ❯

this role, you will be at the forefront of technological innovation, guiding the implementation of cutting-edge solutions that enhance our operational efficiency and customer experience. Your expertise will be crucial in developing a cohesive technology blueprint that supports our growth and positions Cala Homes as a leader in … into existing systems. Monitor industry trends and advancements to keep Cala Homes at the forefront of technology. About You Knowledge, Skills, and Abilities Proven experience in a senior technology architecture role, preferably within the construction or real estate industry. Strong understanding of enterprise architecture frameworks and methodologies. Expertise in … designing and implementing scalable, secure, and high-performance technology solutions. Excellent leadership and team management skills with proven experience of developing technical staff. Ability to work collaboratively with cross-functional teams and stakeholders. Strong problem-solving and analytical skills. Excellent communication and presentation skills. Knowledge of emerging technologies and More ❯

repair industry? UBREAKIFIX is looking for a General Manager to lead our Brighton, MI, location. Join a team that values innovation, teamwork, and outstanding customer satisfaction. In this role, you'll oversee daily operations, grow sales, and deliver top-tier service experiences. We offer a competitive salary and the … a high-performing team. Monitor financial performance and prepare regular reports for upper management. Ensure compliance with company policies and industry regulations. Qualifications Proven experience in a managerial role, preferably in a retail or service-oriented environment. Strong leadership skills with a demonstrated ability to manage and inspire a … team. Exceptional customer experience. High level of execution, reliability, and a commitment to excellence in all aspects of the role. Strong organizational and problem-solving skills with an interest in consumer electronics and technology. Effective communication and interpersonal skills, with the ability to motivate and engage employees. Compensation More ❯

joining our Graduate Programme, you will be at the forefront of revolutionising industries, leveraging the power of Microsoft Dynamics 365 to optimise processes, enhance customer experiences, Here's what makes our programme truly exceptional: Comprehensive training and development: We believe in equipping our graduates with the skills and knowledge … your initial six-month training programme, collaborating virtually and in person for a week of consultancy skills training in Denmark or Sweden. Hands-on experience: Theory alone won't make you an expert. That's why we provide you with ample opportunities to work on real projects with our … diverse range of clients. You'll gain invaluable hands-on experience, tackling complex business challenges and collaborating with multidisciplinary teams, sharpening your problem-solving and communication skills along the way. Mentorship and guidance: At Columbus, we believe in nurturing talent and helping you reach your full potential. Throughout the More ❯

a rapidly growing IT company based in Wokingham (2 days a week) We leverage Salesforce as a critical tool to streamline our operations, enhance customer experiences, and drive business growth. As we continue to expand, we are seeking a talented and experienced Salesforce Administrator to join our team and … certification (ADM 201) is required; additional certifications such as Advanced Administrator or Platform App Builder are advantageous. Minimum of 2 years of hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customisation, and administration. Strong understanding of Salesforce data model, security model, and sharing rules. Experience More ❯

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer We're looking for an enthusiastic and passionate Developer Experience engineer to join our team! As part of this role you will work closely with our customers (fellow Capital One Engineers), partners and your team to enable … our global CI/CD platform, build tooling and enablement capabilities that reduce frustration and accelerate the pace that engineers can deliver. Our Developer Experience teams work closely with our engineer customers on a daily basis to support adoption of enterprise tooling and capabilities, identify and solve friction in … culture in the way we deliver software at Capital One. You will be joining a passionate and diverse team that strives to greatly enhance customer experiences every day. What you'll do Support and enhance the adoption and enablement of continuously evolving software delivery lifecycle platforms. Deliver core engineering More ❯

Scientist at Travel Counsellors, you'll use ML and AI to develop data-driven solutions to optimise pricing strategies and operational efficiency and enhance customer experiences. Your insights will shape the future of travel! This Data Scientist role involves collaborating closely with cross-functional teams, including commercial, product, and … wider technology platform and deliver on our AI ambitions. Conduct in-depth analysis of large datasets to identify trends, patterns, and anomalies related to customer behaviour, booking patterns, and market trends. Develop and present clear, actionable insights and recommendations to stakeholders through excellent verbal and written communication. Design and … scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Essential Skills Expertise in developing and deploying various ML algorithms, e.g. recommendations Experience in applying statistical methods to analyse data, test hypotheses, and draw meaningful conclusions Highly proficient in Python for data manipulation, analysis, and model development More ❯

teams, providing guidance and training to junior members. Support regular forecasting and budget planning exercises. Collaborate with marketing stakeholders to develop website content, enhance customer experiences, and contribute to the ongoing development of company websites. Stay informed about the latest developments in SEM marketing, particularly in LLMs, Generative AI … Data, and online tracking & attribution. Ensure all marketing activities comply with company policies, including compliance, conduct, consumer duty, and privacy. Must-Have Qualifications: Proven experience in coordinating and delivering SEM campaigns, agency-side. Strong understanding of core SEM disciplines, including PPC and SEO campaign management. Excellent process management and … analytics skills, with proficiency in tools like Excel, Looker Studio, Google Analytics 4, Google Search Console, SA360, and AWIN. Nice-to-Have Qualifications: Marketing experience in a regulated industry such as finance. About Aquent: Aquent Talent connects the best talent in marketing, creative, and design with the world's More ❯

week The Opportunity: Our client is a global financial powerhouse, deeply committed to pioneering digital change while ensuring regulatory compliance, operational resilience, and outstanding customer experiences. They are at the forefront of building modern, agile systems that empower businesses and customers alike. The Role: Are you passionate about shaping … architectural and governance documentation to meet security, privacy, and compliance standards. • Supporting operational teams with troubleshooting, fault analysis, and performance optimisation. Key Skills and Experience: • Deep expertise in Salesforce architecture and development practices • Proven ability to improve existing Salesforce implementations and stay current with platform innovations and updates • Strong … analytical and problem-solving skills, with the ability to synthesise data from various sources to develop creative solutions • Experience leading large-scale Salesforce projects within financial services or banking environments (preferably corporate or business banking) • Familiarity with cloud-native technologies and principles like elasticity, serverless design, and containerisation. • Skilled More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. We are looking for … CD pipelines), while ensuring overall test coverage and reliability Analyse test results, manage defects, and drive continuous improvements to enhance product quality Requirements Proven experience in a QA role with a solid understanding of testing methodologies (unit, integration, E2E) and processes Hands-on background in coding and automation (e.g. More ❯

As a Digital Support Technician Apprentice, you’ll play a key role in delivering outstanding customer support and helping businesses make the most of our cutting-edge EPOS technology. Role Supporting customers through the onboarding process, from initial setup to post-installation training. Delivering remote product demonstrations and assisting … with software and hardware installations. Providing technical support and troubleshooting for a variety of issues, including EPOS, software, network, and e-commerce queries. Managing customer accounts, maintaining accurate records in our CRM system, and conducting regular check-ins to ensure satisfaction. Collaborating with internal teams, including software developers, to … help shape future system improvements based on customer feedback. Occasionally, visiting customer sites to provide in-person support and build strong, long-term relationships. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users More ❯

deliver value. We are a fast-growing division dedicated to crafting transformative digital experiences at scale. We are looking for someone to join the Customer Technology Team within the Marketing Practice to support the growing technology portfolio, specifically around Content Management Systems (CMS), Digital Asset Management (DAM) and Workflow … and help drive impactful change for some of the world’s biggest brands. About the Role: You will be a crucial part of our Customer Technology team supporting on the delivery of personalisation strategies with marketing clients wanting to drive customer-centric experiences. The successful candidate will need … areas of Commerce, Service and Digital Products) Content Supply Chain: Helping marketers and agencies deliver cross channel content with speed and efficiency Personalisation: Enhancing customer experiences Data Orchestration: Integrating data seamlessly across platforms Product ownership, project management (agile) and core consulting skills Gen AI and future technology impact on More ❯

deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The company's infrastructure consists of various custom built … Data Center Operations. Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.) Manage Vendor performance. Ensure Data Centers … culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Minimum Requirements Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military More ❯

week in office) Full-Time | Monday to Friday, 9am – 6pm £40,000 – £48,000 DOE Are you a strategic storyteller with a passion for customer engagement? Our client is seeking a CRM & Content Project Manager to revolutionise how they connect with their UK driver community - they are a leading … awareness. Oversee Content Production Manage creative development for driver-focused podcasts and video initiatives with agency partners. Coordinate Cross-Functional Stakeholders Run the weekly Customer Collective forum to align messaging across Ops, Support, Policy, and Marketing. Champion Best Practices & Channels Define and promote CRM best practices across teams, advising … initiatives and business decisions. Build Scalable Playbooks Document processes and share learnings to support regional growth and global knowledge sharing. About You 3+ years’ experience in CRM, customer marketing, or comms project management Confident project manager who thrives juggling multiple initiatives Compelling communicator with a passion for storytelling More ❯

in design and development, we find solutions and anticipate the needs of our rapidly scaling business. Our focus is on delivering end-to-end customer experiences and taking a holistic view of business systems and tools. What you'll need: Experience in a D2C eCommerce environment, with knowledge … of commerce systems Experience documenting, understanding, and migrating complex data structures Experience owning 1st and 3rd party commerce platforms A customer-focused approach backed by commercial awareness, able to assess business opportunities Ability to simplify complex problems into manageable parts and evaluate them systematically Ability to work … autonomously or collaboratively with stakeholders and remain open to ideas Experience working with and managing technical resources including UX, Engineering, and QA An interest in relevant commerce technologies Ability to present options and recommendations confidently to stakeholders, resolve issues, and proactively mitigate risks Ability to identify opportunities and pivot More ❯

Permanent Job Customer Support Advisor £25,000 Altrincham based - free parking available 9am 5pm, Monday to Friday - 35 hour working week Office-based initially, transitioning to hybrid (4 days in office, 1 day remote) Are you passionate about delivering exceptional customer service while solving technical challenges? Do you … to join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers … device data for accuracy and provide insightful reports Liaise with internal teams to resolve complex technical issues Maintain accurate records in a CRM system (experience with HubSpot is a plus!) Represent and promote company values in every interaction Provide professional and timely responses to customers What Were Looking For More ❯

for ambitious Business Development Managers to join our Belfast team. About the Role Develop and manage a pipeline of prospective customers, nurturing throughout the customer lifecycle and ensuring activity and performance is monitored. Actively seek new business opportunities, support existing customer accounts and encourage growth by recommending solutions … and existing customers to determine price structures, contract terms and payment conditions. Build strong relationships with decision makers and current customers while delivering exceptional customer experience. Actively utilise CRM within normal working practices, updating customer contact in real time and clearly setting out action plans, calendar activity and … tasks to facilitate an exceptional customer experience. Operate as the face of Antalis, delivering high quality presentations and proposals through engagements with senior stakeholders and prospective and new customers. Identify and research target markets using internet, trade publications and existing sales contacts to develop the solutions business. Benefits Competitive More ❯