Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »
June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »
Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: CustomerService, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customerservice to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »
DescriptionCompany DescriptionVersion 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions.Plan, design, estimate, develop and more »
DescriptionCompany DescriptionVersion 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions.Plan, design, estimate, develop and more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customerservice skills as you more »
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customerservice and communication skills. Development experience in other platforms or languages such as C Sharp, .NetIf you possess … including Power Apps, Power Automate, and Power BI.Assist the technical team in overseeing Dataverse data management for our clients.Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications.Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs).Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards.Define and enforce the more »
IT SERVICE DESK/1ST LINE/ITIL/CUSTOMERSERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses … is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line IT support to their large customer base, ensuring the highest levels of customerservice is maintained. What you'll need to succeed The Hiring Manager would ideally like to … has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • CustomerService focussed with excellent communication skills • Excellent problem solving ability • Good working knowledge of MS Windows (client devices) • Understanding of Windows Server, MS more »
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customerservice and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
MEADOWHALL BUSINESS PARK, CARBROOK HALL ROAD, SHEFFIELD, England
PREVENTX LTD
sexual health services, through innovative digital platforms and our own in-house laboratory which prides itself on providing excellence and quality to customers and service users alike. APPLICANTS MUST BE 18+ TO APPLY DUE TO THE NATURE OF THE ROLE. Role Key Responsibilities: • Develop an understanding of the business … its values and service culture and uphold this through the services provided • Understand and adhere to organisational policies and procedures • Operate efficiently; in a highly organised and professional manner as the primary point of contact for multiple Partner Service Professionals • Liaise with current Partner Service Professionals to … the performance of services against the predefined KPIs and report to Account Managers underperforming services before they become an issue • Address or redirect Partner Service Professionals queries to Account Managers/relevant teams in a timely manner (e.g. queries regarding service use, development and online portal management) • Support more »
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
iDPP
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »
We are recruiting for a CustomerService Advisor to join our client in Warrington on a full time permanent basis. Our client is a leading provider within its industry providing products across the world. Salary: upto £30,000 per annum ( dependent on skills and experience) Hours of work … on-top Friday off for your birthday Health Cash Plan Life insurance (4 x annual salary) Cycle to work scheme On-site parking Long service awards Industry training is provided. The Role: Processing all sales transactions on the company MRP system. Ensuring prices and contracts are up to date … in the system. Supporting the commercial team to ensure customer communications are effective. Effective management of customer queries, and expectations. Communicating customer feedback to the rest of the business. Recording and resolving customer complaints, in-line with company procedures. Maintaining sales information including order and quotation more »
Allowance+ prvate medical/dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customerservice standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »
Service Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Based … email alexandra.williams@klickstarters.com WHAT YOU WILL BE DOING? We are a leading manufacturing company based in Derby looking to recruit a First Line IT Service Desk Analyst to provide users support promptly via phone, email and chat, resolving technical issues accurately in the ticketing system, Diagnose and troubleshoot hardware … software and network related issues, provide guidance, work with the IT team to share knowledge. The ideal candidate will have excellent customerservice skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service to our clients. more »
University Hospitals Birmingham NHS Foundation Trust
Job summary As member of the IT Service Centre team, reporting to the IT Application Support Team Leader, the post holder will assist in the provision of responsive, customer focussed service, providing routine 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Working … compliance with the National and local registration policies and procedures. Main duties of the job Under supervision, provide assistance and support within the IT Service Centre Team with a view to supporting an efficient and reliable IT Customer centric service to the Trust, utilising basic customerservice skills in order to maximise positive customer experience. As directed provide "routine" first line & second line incident management and Request Fulfilment, via both the helpdesk telephone service and the online Self Service Portal. Have a detailed understanding of the RBAC and PBAC models to more »
FRENCH SELECTION UK CustomerService Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »
Newtownabbey, County Antrim, Whitehouse, Antrim and Newtownabbey, United Kingdom Hybrid / WFH Options
Blue Arrow
Position: Inbound CustomerService Advisor Location: Hillview House, Newtownabbey, BT36 7LQ (ONSITE, THIS IS NOT A REMOTE ROLE) Salary: £15 per hour Hours: Full Time, 37.5 hours per week, Monday to Friday Shifts: Must be available between 8am-5pm Type: Temporary until Approx October 2024. We are currently … recruiting for Inbound CustomerService Advisors to work on an IT Service Desk in the Newtownabbey area. As a key representative of Capita, you will have the ability to always remain professional, remaining focused on the task in hand and working to a high standard. We are … tasks. You'll be part of a large team, all working together as one in an exciting, fast paced atmosphere. You will be providing customer support via a service desk providing ticket logging services, technical support and ticket resolution to a range of external customers within the education more »
Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customerservice throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »
CustomerService Agent - Egham - £25,000 to £30,000 A number of opportunities have arisen with a leading UK based technology integration business. The role is responsible for maintaining high levels of customerservice and support for dedicated key accounts. Developing and sustaining excellent customer … cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Booking of engineering resource/Logistics/Travel/Critical Spares etc. Engagement with other departments. Raising of accurate escalations in a … reports and chairing of conference calls. Responsible for keeping case reporting and billing systems up to date. Raising supplier purchase orders. Invoicing management. Excellent customer relations and interpersonal skills. Production of quotations. Key skills: Accurate recording of calls and customer/contract requirements Effective action and follow-up more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Uncapped OTE circa £90k
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customerservice and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »
Join a Telecoms and IT provider as a CustomerService Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMERSERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and cust... more »