We are looking for a Japanese Speaking CustomerService Agent based in London to join our client. About The Client: We are a global company providing payment services to our partners, merchant app stores, and their end-user customers. Our Customer Support team plays a vital role … in ensuring seamless operations and outstanding end-user customer experiences. As a Customer Support Agent, you will be part of our dedicated Customer Support team, assisting end-user customers in resolving inquiries and delivering exceptional support. Role Summary: As a Customer Support Agent, you will contribute … to our best-in-class payment services by providing prompt and accurate support to end-user customers. Working alongside a team of other Customer Support Agents, you will deliver excellent customerservice, exceeding expectations, and meeting service-level agreements. With a focus on technical and analytical More ❯
Role Title: Service Delivery Lead Location: Wiltshire area - 2 to 3 days on site per week Length: Initial 3 months with strong potential for an extension Rate: £700 to £750 per day Outside IR35 ***Candidates MUST HOLD active SC Clearance*** The Technical Manager will collaborate with key stakeholders, senior … Business Winning to develop solution strategies, improving performance and cost efficiency. Inform and adhere to the bid management plan Lead the Fleet Management and Customer Support solution reviews Funtional outputs Work with and coordinate all outputs of the Fleet Management and CustomerService function leads Undertake detailed … functional requirements, identify key changes to the existing contract and assess the solution impact. Ensure dependencies within and external to the Fleet Management and CustomerService functions are idenfied and addressed within the solution Manage and coordinate requirements for support from internal and external suppliers Deliver the Fleet More ❯
swindon, wiltshire, south west england, united kingdom
Experis
Role Title: Service Delivery Lead Location: Wiltshire area - 2 to 3 days on site per week Length: Initial 3 months with strong potential for an extension Rate: £700 to £750 per day Outside IR35 ***Candidates MUST HOLD active SC Clearance*** The Technical Manager will collaborate with key stakeholders, senior … Business Winning to develop solution strategies, improving performance and cost efficiency. Inform and adhere to the bid management plan Lead the Fleet Management and Customer Support solution reviews Funtional outputs Work with and coordinate all outputs of the Fleet Management and CustomerService function leads Undertake detailed … functional requirements, identify key changes to the existing contract and assess the solution impact. Ensure dependencies within and external to the Fleet Management and CustomerService functions are idenfied and addressed within the solution Manage and coordinate requirements for support from internal and external suppliers Deliver the Fleet More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Commercial
German CustomerService Northampton Permanent Full-time hours £30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customerservice? Are you a fluent German speaker? If this sounds like you, I have the perfect … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customerservice and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
The Channel Recruiter
over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customerservice experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You’ll be the first point of contact More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customerservice experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact More ❯
Employment Type: Permanent, Part Time, Work From Home
is more than just a job—it’s a chance to grow, develop, and make an impact. Role What You’ll Do: As a CustomerService, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to … the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customerservice, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities. Key Responsibilities: Accurately and promptly complete … on quotes to drive sales growth Effectively manage time and opportunities to meet targets Process and monitor sales orders on the ERP system Manage customer information on our in-house CRM Monitor, measure, and report on customer performance Collaborate with the marketing team to promote our services Training More ❯
Customerservice Help Desk Support Needs SC clearance Outside IR35 - £100-£120 p/d Dependent on experience Onsite - Bristol - Stoke Gifford 5 days per week 6 Month Contract - Likely extension Start - ASAP SR2 are supporting a UK-based IT services provider specialising in delivering high-quality IT … solutions for clients in the defence and aviation sectors. We focus on innovation, customer satisfaction, and dependable services across areas like SAP, Software Development, and IT Service Management. Job Overview We are looking for a skilled and motivated CustomerService/Helpdesk Support professional to join … our team. In this role, you'll provide essential support to users, assisting them with IT service issues and ensuring an excellent customer experience. This is a full-time, on-site role (not hybrid), Monday to Friday, during standard office hours (7-8 hours per day). Candidates More ❯
multi-national leader in the manufacturing space, has an immediate need to employ a Power BI analyst. This newly created role focusses on improving customer processes to automate the customerservice function. This role will bridge the gap between IT Infrastructure and data insights to improve service offering to customers through reports, data and better understanding of customer needs. The successful candidate will be analytical, and data driven to improve supply chain channels utilising ERP to manage and integrate core business processes. This role will be a mixture of data analysis, using Power BI and … customerservice to improve service offering to customers through data, analysing trends and refining data to automate systems and speed up processes. Key Responsibilities: Customer Support: Respond to customer inquiries via phone and email, in a professional and timely manner. Bring different ways of thinking More ❯
multi-national leader in the manufacturing space, has an immediate need to employ a Power BI analyst. This newly created role focusses on improving customer processes to automate the customerservice function. This role will bridge the gap between IT Infrastructure and data insights to improve service offering to customers through reports, data and better understanding of customer needs. The successful candidate will be analytical, and data driven to improve supply chain channels utilising ERP to manage and integrate core business processes. This role will be a mixture of data analysis, using Power BI and … customerservice to improve service offering to customers through data, analysing trends and refining data to automate systems and speed up processes. Key Responsibilities: Customer Support: Respond to customer inquiries via phone and email, in a professional and timely manner. Bring different ways of thinking More ❯
Sandwich, Kent, South East, United Kingdom Hybrid / WFH Options
CYBERFORT LIMITED
Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯
CustomerService Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯
CustomerService Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯
CustomerService Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Siemens Healthineers
CustomerService Engineer - Imaging Equipment - Field based Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of … the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in More ❯
Wolverhampton, West Midlands (County), United Kingdom
Siemens Healthineers
CustomerService Engineer - Imaging Equipment - Field based (West Midlands and surrounding areas) Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1) Siemens Healthineers is recruiting for a CustomerService Engineer to install, troubleshoot, repair, and maintain to a high standard … a range of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What … are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment More ❯
Gloucester, Gloucestershire, South West, United Kingdom
i2i Independent Recruitment Consultancy Ltd
CustomerService Representative Location: Gloucester Salary: £23,000 + Bonus Hiring Multiple Candidates £23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment What Youll Be … Doing: Responding promptly and professionally to a wide range of customer queries across various communication channels. Keeping customers updated when follow-ups are required or when arranging service engineer visits. Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary. Assisting potential customers in … understanding the companys products and packages. Working collaboratively with colleagues to ensure customer needs are met effectively. Recommending relevant products and services that may enhance the customer experience. What Were Looking For: A strong communicator with a natural ability to connect with people. Excellent interpersonal and listening skills. More ❯
subscriptions by offering a seamless solution that integrates company formation, banking, invoicing, client management, website building, and so much more. Role Overview As a CustomerService Agent , you will be responsible for delivering top-tier support to our customers across multiple channels, including email, chat, and phone. You … will assist users with account issues, product navigation, and general inquiries, always maintaining a friendly and professional approach. Your goal is to enhance the customer experience by resolving concerns efficiently and proactively. Key Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Troubleshoot product … issues and escalate complex cases to the technical team. Guide customers through product features, onboarding, and best practices. Maintain accurate and detailed records of customer interactions in the CRM system. Escalate complex issues to the appropriate team while ensuring timely follow-ups. Identify common customer pain points and More ❯
subscriptions by offering a seamless solution that integrates company formation, banking, invoicing, client management, website building, and so much more. Role Overview As a CustomerService Agent , you will be responsible for delivering top-tier support to our customers across multiple channels, including email, chat, and phone. You … will assist users with account issues, product navigation, and general inquiries, always maintaining a friendly and professional approach. Your goal is to enhance the customer experience by resolving concerns efficiently and proactively. Key Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Troubleshoot product … issues and escalate complex cases to the technical team. Guide customers through product features, onboarding, and best practices. Maintain accurate and detailed records of customer interactions in the CRM system. Escalate complex issues to the appropriate team while ensuring timely follow-ups. Identify common customer pain points and More ❯
subscriptions by offering a seamless solution that integrates company formation, banking, invoicing, client management, website building, and so much more. Role Overview As a CustomerService Agent , you will be responsible for delivering top-tier support to our customers across multiple channels, including email, chat, and phone. You … will assist users with account issues, product navigation, and general inquiries, always maintaining a friendly and professional approach. Your goal is to enhance the customer experience by resolving concerns efficiently and proactively. Key Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Troubleshoot product … issues and escalate complex cases to the technical team. Guide customers through product features, onboarding, and best practices. Maintain accurate and detailed records of customer interactions in the CRM system. Escalate complex issues to the appropriate team while ensuring timely follow-ups. Identify common customer pain points and More ❯
subscriptions by offering a seamless solution that integrates company formation, banking, invoicing, client management, website building, and so much more. Role Overview As a CustomerService Agent , you will be responsible for delivering top-tier support to our customers across multiple channels, including email, chat, and phone. You … will assist users with account issues, product navigation, and general inquiries, always maintaining a friendly and professional approach. Your goal is to enhance the customer experience by resolving concerns efficiently and proactively. Key Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and phone. Troubleshoot product … issues and escalate complex cases to the technical team. Guide customers through product features, onboarding, and best practices. Maintain accurate and detailed records of customer interactions in the CRM system. Escalate complex issues to the appropriate team while ensuring timely follow-ups. Identify common customer pain points and More ❯
QUEENSWAY HOUSE, QUEENSWAY, MIDDLESBROUGH, NORTH YORKSHIRE, England
ANDROMEDA SOLUTIONS LTD
Andromeda Solutions are looking for a friendly and hardworking individual to join their team. This role will involve providing exceptional customer support by addressing queries, resolving issues, and delivering a positive customer experience that upholds the company’s reputation and service standards. Role Main tasks of job … Handle customer enquiries via phone, email, live chat, or in-person, ensuring prompt and accurate responses. Resolve customer complaints by identifying issues, offering solutions, and following up to ensure satisfaction. Maintain accurate records of customer interactions, transactions, and feedback in the company’s database. Assist customers with … product or service information, guiding them to make informed decisions. Collaborate with other departments to address customer needs and escalate complex issues as required. Process orders, returns, and refunds in line with company policies. Provide support in improving customerservice processes by sharing insights and suggestions. More ❯
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
creativity, and opportunity in everything we do. Overview of the role: As Global Head of Support, you will lead Napier AI's world-class customer support function. Reporting to the Chief Customer Officer, and as a member of the Senior Leadership team, you will be responsible for developing … and executing the strategy, operations, and global delivery of our 24/7 Customer Support service. You will scale and evolve the organisation to ensure excellent client experience, enable business growth, and drive continuous improvement through innovation, AI, and automation. You will be a strategic leader with a deep … understanding of the FinTech or RegTech space, known for building high-performing teams, delivering exceptional service outcomes, and fostering a culture of accountability and excellence. You will be responsible for leading a global Support team of 25 staff, with hubs across Europe, APAC, North America, and the Middle East. More ❯