Customer Service Jobs in the UK excluding London

51 to 75 of 2,197 Customer Service Jobs in the UK excluding London

Customer Service Manager

Southampton, Hampshire, England, United Kingdom
Reed
Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯
Employment Type: Full-Time
Salary: £45,000 - £53,000 per annum, Inc benefits
Posted:

Helpdesk Operator

Oxford, Oxfordshire, United Kingdom
Manpower UK Ltd
to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks. A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of … year's customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required. Details: Shift pattern: the helpdesk is open 24/7 - days/nights/weekends shift available, desirable for you to be able to do cover all shifts. Payrate: £12.21 … per hour Length of assignment : Temp on going. Responsibilities: Provide excellent customer service to customers Effectively communicate with customers to quickly resolve customer issues. Manage multiple tasks simultaneously. Remain calm under pressure. Maintain a customer-focused approach. Utilize customer service software. Possess a working knowledge of Microsoft Office. Troubleshoot and solve customer problems. More ❯
Employment Type: Temporary
Salary: £12.21/hour
Posted:

1st Line Support Engineer

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in … person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a hybrid role with an expectation of More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Service Delivery Engineer

Manchester, Lancashire, United Kingdom
City Football Group
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Delivery Engineer Location: Manchester, GB Opening Date: 15 Jul 2025 Full Time/Part Time: Full Time Contract Type: Permanent Closing Date of Applications - 29/07/25 Our Story Established in 2013, City Football Group is the world … healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Purpose The individual will work as part of CFG's Service Desk team which is responsible for supporting and maintaining Technology systems and providing efficient desktop support to all business users. The role will be part of a team providing … a consistently high level of technical customer service to CFG employees. Your Impact Business Support - As part of the Service Desk team, you will be part of a team be providing a high level of support to global users Customer Service - As the single point of contact for all Technology related matters for the business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer

Gloucester, Gloucestershire, United Kingdom
Vicon Motion Systems Ltd
Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants and … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build up … a strong rapport with customers, agents and fellow colleagues. Ensure high quality customer support for product range Metrology Direct supply To be a team player and show initiative planning out day to day workload. Key Responsibilities Provide on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Administrator

Grimsby, United Kingdom
Northern Lincolnshire and Goole NHS Foundation Trust
Job summary We are currently looking for an enthusiastic individual to join the Trust's Service Desk team to cover a secondment for 6 months to be based at Diana Princess of Wales Hospital in Grimsby. We need someone who can help us in helping others and is interested in working in a Service Desk/Call Centre … role within the NHS, this role also has a considerable amount of administrative function within it. You must have excellent customer service skills and be able to integrate well within the department having excellent communication and interpersonal skills. A good standard of GCSE education (or equivalent) of at least five passes at level 'C' or above which must … include English and Maths. You must also be IT literate with a good working knowledge of MS Office applications and ideally be able to demonstrate experience of customer service. Main duties of the job To provide support in facilitating the function of the Trust Service Desk; to log incidents, requests for solutions and service requests for identified More ❯
Employment Type: Fixed-Term
Salary: £24937.00 - £26598.00 a year
Posted:

Customer Services Representative

Preston, Lancashire, United Kingdom
Hybrid / WFH Options
Agility Resourcing Ltd
Customer Service Representative - Hybrid Working | Preston | Up to £30,000 DOE Recruiting on behalf of a fast-growing fintech business We're working with an innovative and rapidly expanding digital investment company, currently seeking a proactive and experienced Customer Service Representative to join their team in Preston . This is a fantastic opportunity to join a … office/2 days home), ideal for someone who thrives in a fast-paced, client-facing role and enjoys working as part of a collaborative team. The Role: As Customer Service Representative, you'll be the first point of contact for customers across multiple channels, helping to resolve a variety of queries in a professional, efficient, and empathetic … manner. You'll also support internal teams and contribute to service improvements. Key Responsibilities: Respond to customer queries via phone, email, and live chat Provide outstanding service and build strong client relationships Resolve complex issues promptly and follow up where necessary Work collaboratively with internal departments Maintain accurate records of client interactions Contribute to continuous improvement of More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

Customer Services Representative

Penwortham, Lancashire, United Kingdom
Hybrid / WFH Options
Agility Resourcing Ltd
Customer Service Representative - Hybrid Working Preston Up to 30,000 DOE Recruiting on behalf of a fast-growing fintech business We're working with an innovative and rapidly expanding digital investment company, currently seeking a proactive and experienced Customer Service Representative to join their team in Preston . This is a fantastic opportunity to join a … office/2 days home), ideal for someone who thrives in a fast-paced, client-facing role and enjoys working as part of a collaborative team. The Role: As Customer Service Representative, you'll be the first point of contact for customers across multiple channels, helping to resolve a variety of queries in a professional, efficient, and empathetic … manner. You'll also support internal teams and contribute to service improvements. Key Responsibilities: Respond to customer queries via phone, email, and live chat Provide outstanding service and build strong client relationships Resolve complex issues promptly and follow up where necessary Work collaboratively with internal departments Maintain accurate records of client interactions Contribute to continuous improvement of More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 30,000 Annual
Posted:

German Speaking Customer Support Advisor

Farnborough, Hampshire, England, United Kingdom
Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
We are hiring for a German Speaking Customer Service Specialist to join a global technology specialist company.Location Farnborough, south west of London. Hybrid role, mostly a remote job with some occasional office based work, but mostly remote! Languages Fluent German & English Required The Company Our client is a fast-growing tech company at the forefront of innovation in … global communication and business technology services. The Role of the German Speaking Customer Service Specialist As the German Speaking Customer Service Specialist, you will provide customer support and technical support to German and English speaking global business clients using their innovative communication platform and hardware. AS part of their global Customer Support Team, you … customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Typical job responsibilities will include: Respond to customer calls and emails to diagnose and resolve issues Manage and resolve support tickets efficiently Support hardware updates via testing and software communication deployment Coordinate and track hardware repairs and More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

Director of Business Services

Wilmslow, Cheshire, United Kingdom
Hybrid / WFH Options
ID Co
strategic leadership to the teams delivering legal compliance advice, guidance, tools and support to UK businesses to do just that. The role is part of the ICO's wider Customer Service function. This is a high volume operational service focused on providing regulatory clarity and certainty to businesses across the whole of the UK economy. Services include … collaborate closely with other senior leaders to ensure the ICO is run, managed and governed in line with our corporate vision and values. Key responsibilities: Lead a high volume customer service function, providing legal compliance advice on all matters of data protection and related legislation to UK businesses and organisations. Ensure the Business Services Directorate, and the ICO … businesses, across the UK, developing and tailoring services in response to this insight. Ensure a range of products, tools and guidance are developed, including digital solutions, in line with customer demand, to support businesses to maximise their responsible use of data and enable them to plan, invest, innovate and grow. Ensure that statutory fees and charges payable by businesses More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Operations

Northampton, England, United Kingdom
GTS Group Ltd
specialising in telematics, CCTV, and installation services tailored for the transport and logistics sectors. With a nationwide team of skilled engineers and a reputation for technical excellence and outstanding customer service, the company is dedicated to enhancing safety, efficiency, and operational performance for fleets across the UK and Ireland. Due to ongoing growth, they are now seeking a … forward-thinking Head of Operations to oversee both field and office functions, ensuring smooth, efficient, and high-quality service delivery across all areas of the business. The Role As Head of Operations, you will take full ownership of the day-to-day operational performance of the business. This senior leadership position involves overseeing engineering field teams, scheduling and support … functions, customer service, and compliance. You’ll drive continuous improvement, support strategic initiatives, and ensure that projects and services are delivered efficiently, profitably, and to the highest standards. Key Responsibilities Leadership & Team Management Lead, mentor, and manage department heads including Regional Managers, Customer Service, and Compliance. Ensure effective coordination between field engineers and office-based teams. More ❯
Posted:

Global Aftersales Manager

Hessle, North Humberside, England, United Kingdom
Consortium Professional Recruitment
Salary: £50,000 - £65,000 + Bonus + Benefits Location: Hessle Opportunity to shape a growing global service proposition in a high-tech sector Global Aftersales Manager Location: Hessle Salary: £50,000 – £65,000 + Bonus + BenefitsLead our clients global service operation that puts customer care, technical precision and growth at the heart of its mission.We … re supporting a globally respected high-tech manufacturer in their search for an Global Aftersales Manager to lead their technical support and customer service function across their customer base. This is an incredible opportunity for you to join a thriving operation and drive high service standards, engage with and support a global customer base, and … coach a capable team of engineers and technicians. The Role As Global Aftersales Manager, you’ll oversee the delivery of technical support and service works for clients across the UK and worldwide. You’ll act as the key interface between the business and its international customer base, ensuring fast, consistent, and commercially sound support and high standards of More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
Posted:

Customer Service / Bookkeeper

Edinburgh, Midlothian, Scotland, United Kingdom
Talent Finder
Customer Service/Bookkeeper | Morningside, Edinburgh | Full Time | Monday to Friday, 9am – 5pm | Up to £22,222 per year (commensurate with experience) Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services. With a strong reputation for excellent client service, fuelling steady growth and an expanding … client base, they are now seeking an experienced Customer Service/Bookkeeper to join their team. This is a fantastic opportunity to grow your skills and advance your career within a supportive, welcoming, and friendly environment. Are you the right person for the job? Minimum of 2 years' experience in bookkeeping and customer service Experience in … Services/Advisory sector Strong knowledge of VAT, payroll, and self-assessment Confident with cloud accounting software (Xero, QuickBooks highly desirable) Excellent communication and organisational skills A proactive and customer-focused mindset Skilled at managing multiple projects simultaneously, prioritising tasks effectively, and meeting tight deadlines without compromising on quality What will your role look like? Provide bookkeeping and support More ❯
Employment Type: Permanent
Salary: £22,000
Posted:

Customer Service Support- IT

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
Customer Service Advisor/Technical Advisor 6-Month Contract | Inside IR35? £16.50 per hour (PAYE)?? Location: Newcastle (Monday to Friday) Working Pattern: Office-based for the first 8 weeks, then remote A leading and innovative consultancy is seeking multiple Customer Service Advisors for a contract role. You'll be the first point of contact for customers … You'll also manage IT-related tickets through ServiceNow, ensuring they're routed to the appropriate teams. As part of a motivated team, you'll handle a variety of customer inquiries across multiple channels, resolve issues efficiently, and escalate technical problems when needed. Accuracy, timely follow-up, and compliance will be essential to delivering an excellent customer experience. … and compliance Clear and professional communication skills £16.50 per hour (PAYE) | Newcastle (Monday to Friday) | Office-based for 8 weeks, then remote If you have a strong background in customer service or call centre work, along with experience using ServiceNow, this is a fantastic opportunity to be part of a meaningful and impactful project. To apply, please contact More ❯
Employment Type: Contractor
Rate: £13.00 - £16.00 per hour
Posted:

Customer Service Administrator

Studley, Warwickshire, England, United Kingdom
Pertemps Redditch Commercial
Job Title : Customer Service Administrator Location : Studley Salary : £23,809.50 plus bonus scheme Working Hours : Full Time, Permanent, 9am to 5:30pmWe’re working on behalf of a dynamic and growing business within the e-commerce and media technology space to find a Customer Service Administrator to join their busy office team in Studley. This is … a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys providing outstanding customer service. If you’re highly organised, confident on the phone, and have an eye for detail, this could be the perfect fit. What You’ll Be Doing You’ll be a key point of contact between the business and its customers, ensuring … a smooth and professional service from order to delivery.Your main responsibilities will include: Handling customer enquiries via phone, email, and website Processing online orders and inputting data accurately into the system Liaising with suppliers to confirm stock availability and delivery times Coordinating with the warehouse team to ensure timely dispatch of orders Keeping customers updated on their order More ❯
Employment Type: Full-Time
Salary: £23,810 per annum
Posted:

Customer Support Advisor

Oxford, Oxfordshire, United Kingdom
Corriculo Ltd
Social network you want to login/join with: Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career! My client, a … forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you'll work closely … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst - Customer Service

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Spektrix
Support Analyst - Customer Service Application Deadline: 10 August 2025 Department: Client Success Employment Type: Full Time Location: London or Manchester, UK Reporting To: Client Success Team Manager Compensation: £28,500 - £34,000/year Description Support Analyst Team: Client Success Location: London or Manchester, UK Flexible working: Remote working supported, around 10-20% on-site requirement with ability … focused around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and … who together hold the accountability of managing the success of our clients - specifically through responding to support tickets and calls, prioritising effectively to ensure clients get the very best service and outcomes. Support Analysts help Spektrix clients to find solutions to problems, analyse their data, and turn their ideas into practice with tools the system provides. We love our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Oldbury or Chester CH2 1HJ, United Kingdom
Hybrid / WFH Options
Midlands and Lancashire Commissioning Support Unit
Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and … us to deliver support to the NHS and improve people's care. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted:

Customer Services Team Leader

PO30, Shide, Isle of Wight, United Kingdom
Hexwired Recruitment Limited
Customer Service Team Leader – Isle of Wight | £45k-£55k Hexwired has partnered with a company who are a leading specialist software solutions company. They are looking for a Customer Service Team Leader who will be reporting to the Sales and Service Manager. Although you will be working in a team you should be able to … work under your own steam. Key skills required for this role: Deliver regular, accurate departmental reports aligned with service level agreements (SLAs) and key performance indicators (KPIs). Effectively prioritize, coordinate, and monitor team activities to ensure timely and high-quality outcomes. Manage support tickets by identifying, prioritizing, and escalating issues as appropriate. Drive continuous improvement by recommending and … implementing enhanced procedures and workflows. Lead, mentor, and develop team members to enhance individual growth and optimize overall team performance. The salary for this Customer Service Team Leader role will be up to £45,000-£55,000 per annum. The company are rapidly expanding and are at the forefront of their industry. They are looking to pay circa More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum Pension, Holidays, Bonus and more
Posted:

IT helpdesk technician

Edinburgh, Midlothian, Scotland, United Kingdom
Head Resourcing
or mid/South of England Salary: £28 - £34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is … critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive … professional support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset.In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

IT helpdesk technician

Edinburgh, City of Edinburgh, United Kingdom
Head Resourcing
or mid/South of England Salary: £28 - £34k Role Summary Head Resourcing is currently recruiting for an experienced IT Helpdesk Technician to join a small, collaborative team of Service Desk Engineers. This is an exciting opportunity to provide 2nd line technology support to end users across a wide range of software applications and hardware devices. The role is … critical to maintaining high customer service standards and ensuring timely and effective issue resolution. A lot of the role will involve travelling to client sites, so a driving license is also essential. Role Purpose You will take ownership of IT support services within a designated office location, ensuring that all technology performs reliably and that end users receive … support. The role requires strong troubleshooting ability, attention to detail, and a continuous improvement mindset. In addition to daily operational support, you will contribute to the ongoing development of Service Desk processes and assist in identifying areas for service enhancement. Key Responsibilities Act as a key contact for local IT support, working closely with office managers to ensure More ❯
Employment Type: Permanent
Salary: £28000 - £34000/annum
Posted:

Customer Service Apprenticeship L3

University of Greenwich, Drill Hall Library, Medway Campus, Maritime North Road, Gillingham, Chatham, England
UNIVERSITY OF GREENWICH
an apprenticeship role leading to a level 3 qualification (A-level equivalent). The staff member will collaborate with experienced colleagues to gain in-depth understanding and experience of customer support within an academic library. Role The apprentice will be working primarily on the library floor, this campus-based post acts as a first point of help and advice … maintenance issues and defects relating to the building, its environmental controls and equipment on all floors. You will contribute towards staffing the library Help Desk and Reception desk, other service points and front-line duties as required. As part of the library team, you will assist in the delivery of a high quality, customer focused library and open … over 4 days, and one dedicated study day of 7 hours. Actual working days/times to be agreed as per the needs of the service. Deliver an excellent customer experience including assisting users on how to use library resources and equipment. Participate in roaming support to help our users become confident and independent users of the resources available More ❯
Employment Type: Advanced Apprenticeship
Salary: £20,948 a year
Posted:

Customer Service - Desk Operator

Newport, Shropshire, West Midlands, United Kingdom
Talent Finder
Customer Service – Desk Operator | Newport | Full Time/Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels in customer service to join a well-regarded … events Working as part of a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are dispatched on time using the … computer system. The Ideal Candidate: Experience in a similar role would be beneficial however not essential Customer Service experience would be an advantage Excellent communication skills IT Skills are essential Able to work flexible shift patterns If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button Talent Finder More ❯
Employment Type: Permanent, Part Time
Salary: £22,000
Posted:

Customer Service Manager

Hull, North Humberside, England, United Kingdom
Get Staffed Online Recruitment Limited
Are you a dedicated and experienced Customer Support Manager, looking for an opportunity where your hard work and expertise are truly valued Do you want to join a supportive environment that recognises and appreciates your diligent efforts Are you a passionate Customer Service/Support Manager and Enthusiast, working in the Gaming Industry, and eager to advance … your career within a world-class business Imagine being part of a fast-paced, dynamic, established business that is committed to growth through top-class products and exceptional Customer Service Systems, and where your achievements are celebrated. If this is you, then read on. Our client supplies and services tablets for bingo halls and arcades and operates a … successful online bingo and casino platform. They are looking for a hands-on, driven, Customer Support Manager to lead and enhance their Support Services across all channels, which include both hardware and digital customer needs. As Customer Support Manager, you’ll be responsible for ensuring their Support Services are efficient, professional, and responsive. You’ll manage daily More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Digital Transformation Helpdesk Administrator

Dartford, United Kingdom
Oxleas NHS Foundation Trust
Digital Transformation department, responsible for managing the helpdesk. This includes handling enquiries and requests regarding digital services, triaging issues, allocating tasks to relevant teams, and ensuring high standards of customer service across all communications. Main duties of the job Main Duties of the Job Operate and manage a busy Digital Transformation Helpdesk. Handle a range of routine and … necessary. Administrative Support Perform clerical duties as directed by senior digital staff. Maintain clean and safe working areas; report faults and incidents. Order office supplies and support resource management. Customer Service and Communication Provide professional, friendly service via all communication channels. Welcome and assist visitors or redirect them appropriately. Use tact, diplomacy, and empathy when dealing with … and administrative functions. Provide cover and flexibility across the team when needed. Person Specification education/Qualification Essential Good general education (e.g. GCSEs or equivalent, including English) Desirable Formal customer service, IT support, or business administration training Experience Essential Experience working in a helpdesk, call centre, reception or admin support role Experience managing a high volume of enquiries More ❯
Employment Type: Permanent
Salary: £29651.00 - £31312.00 a year
Posted:
Customer Service
the UK excluding London
10th Percentile
£23,504
25th Percentile
£25,087
Median
£27,500
75th Percentile
£33,750
90th Percentile
£47,500