1 to 25 of 846 ITIL Jobs in the UK excluding London

Minimum of 3 years of experience in the area of application management in complex environments (ideally in the area of intelligent mobility solutions). Solid knowledge and certification in ITIL v4. Knowledge of Linux and SQL. Business fluent in English (both written and oral). Availability for on-calls. Creative Team player with good communication skills, analytical thinking and outcome … Experience with the transition of legacy environments into PaaS/SaaS oriented architectures. Responsibilities : E2e responsible for support services delivered to customers within telematics and traffic management business. Leads ITIL functions in charge of (INCM, CHM, PRBM, etc.), fulfils respective contractual deliverables per account. Establishes and maintains credible, professional relationships with clients, internal business lines, and external partners. Acts as … escalation point for customers within the respective ITIL functions. Analyses data to identify trends within responsible ITIL areas, identifies risks & improvements within daily operations and contributes to monthly service value reporting. Expedites Operational Excellence, compliance with ITIL standards, ensure service documentation and contributes to continuous service improvements with the aim to increase customer satisfaction. Creates and/or maintain environments More ❯

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working What's on Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave More ❯

will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance More ❯

collaborative approach , with the ability to mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). Knowledge of automation tools/scripting (a plus). More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for More ❯

a related field. Knowledge of IT infrastructure, cloud services, and digital transformation environments. Familiarity with tools such as Microsoft 365, ServiceNow, Jira, or OCM-specific platforms. Certifications in Agile, ITIL, or similar frameworks. Experience using digital communication, collaboration, and training tool Reference: AMC/RHU/OCM #ryhu More ❯

out of core business hours. About You 4 Years previous experience in an IT Technical support role. Excellent knowledge of Microsoft Office 365 and MS Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused and a positive attitude. More ❯

Assign and manage Teams Phone numbers. Support and troubleshoot Teams Meeting Room devices. MICROSOFT PURVIEW Assist with eDiscovery, content searches, and compliance-related requests. GOVERNANCE & CHANGE MANAGEMENT Adhere to ITIL-aligned change management processes. Document configurations, procedures, and knowledge base articles. Assist in audits and compliance reviews related to M365 services. Comply with all company health and safety policies and More ❯

issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows 10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call More ❯

cloud (Azure) environments. Act as escalation point for 2nd/3rd line incidents and out-of-hours support. Collaborate globally with internal teams and external vendors. Ensure compliance with ITIL, SOX, and audit requirements. Drive DR testing, risk mitigation, and continuous improvement initiatives. Contribute to infrastructure design, documentation, and governance. What You'll Bring Essential Skills & Experience: Proven leadership of More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Threat Hunting & Detection (IOC & IOA Analysis, TTP Profiling, Cyber Kill Chain) SIEM Fine-Tuning More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

and structured approach to problem-solving. Hands-on experience with Office 365, Azure AD, and Intune administration. Working knowledge of Cisco networking tools and core networking principles. Familiarity with ITIL support practices and cloud computing frameworks. Exposure to PowerShell and SQL (additional languages a plus). Awareness of ISO 27001 or similar security standards. Experience in hardware troubleshooting and repair More ❯

between domains, email migrations, and SharePoint migrations. Additional Skills & Qualifications Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Familiarity with migration tools such as ShareGate and BitTitan. Why Work Here? Experience a dynamic and inclusive work culture that values More ❯

Microsoft Active Directory/EntraID. Accounting and ERP systems. Autodesk, JIRA, Solidworks, and other architecture-specific applications. VDI and graphics/CAD workstations. Technical certification in CompTIA Network+, Security+, ITIL, Microsoft or self-study, hands-on or home-lab experience in these areas. Bachelor's degree in Computer Science, Information Technology, or other relevant field. Physical Requirements: Work to be More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯

hardware logistics. Key Skills: * Proven Windows 10 & desktop support experience * SCCM/Intune administration * Office 365 & Teams support * Hardware and peripheral troubleshooting * Excellent customer service and problem-solving skills * ITIL knowledge desirable Requirements: * UK SC Cleared (mandatory) * Strong communication & multitasking skills Join a collaborative team delivering reliable, high-quality IT support in a critical environment. Apply today. More ❯