Microsoft Outlook, Microsoft Excel Call handling/telephone-based customer service/customer assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Commutable to the Camberley office daily Full UK driving license - highly desirable Full RTW in the UK and minimum 5 years UK residency (to obtain More ❯
Microsoft Outlook, Microsoft Excel Call handling/telephone-based customer service/customer assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Commutable to the Camberley office daily Full UK driving license - highly desirable Full RTW in the UK and minimum 5 years UK residency (to obtain More ❯
Microsoft Outlook, Microsoft Excel Call handling/telephone-based customer service/customer assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Commutable to the Camberley office daily Full UK driving license - highly desirable Full RTW in the UK and minimum 5 years UK residency (to obtain More ❯
/scale up environment Strong knowledge of infrastructure, networking, cloud platforms (Azure), and IT service management. Proven ability to manage MSPs and lead transitions to internal teams. Familiarity with ITIL, DevOps CASM;. Strong experience of working in Agile environments and practices. Experience of running Process maturity frameworks, audits, and improvements using industry best practice such as CMM, and ITSM More ❯
Gloucester, Gloucestershire, South West, United Kingdom
DXC Technology
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
due to their size and projects currently available. Location: Croydon Hours: 37 hours per week, Monday to Friday Benefits: Continuous professional development using industry recognised qualifications such as Microsoft, ITIL, COMPTIA etc. 25 rising to 30 days holiday (plus bank holidays). A local government pension scheme. Opportunity to work with continually new and emerging technologies. Allowance program for funding More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
Liberty Recruitment Group
Experience with Azure A basic understanding of networking including DNS, VLANs and connectivity issues To be customer focused with a desire to provide excellent customer services An understanding of ITIL is beneficial Any computing certifications would be beneficial Whats in it for you: Hybrid working (2 days a week remote) Private Healthcare Special Leave for birthdays and Christmas Casual Fridays More ❯
of enterprise architecture patterns and solution design best practices. Strong experience delivering IT projects in complex environments, using Agile and Waterfall methodologies. Knowledge of solution design, architecture principles and ITIL frameworks. Experience in Field Services environments (Telco, logistics or similar industries). Hands-on knowledge of AWS, DevSecOps toolchains (Jenkins, Git, Selenium) and collaboration tools (Teams, Atlassian). Strong interpersonal More ❯
tools (Splunk, QRadar, Microsoft Sentinel). Deep understanding of network traffic analysis, vulnerability management, and penetration testing. Knowledge of DFIR principles, malware reverse engineering, and digital forensics. Familiarity with ITIL processes (Incident, Problem, Change). Experience with cloud platforms (AWS and/or Azure). 3-5 years in IT security, preferably in SOC/NOC environments. Relevant certifications (CISSP More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
TOPPS TILES
with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯
future recruitments. The ideal candidate will have/be: ? Experience within IT Service Delivery. ? Service Desk experience - Managing IT Tasks & setting business expectations through good communications. ? Some knowledge of ITIL or other industry-recognised IT frameworks. ? Good attention to detail in all aspects of work. ? Ability to prioritise and work under pressure. ? Ability to learn new skills quickly and thoroughly. More ❯
with minimal supervision Desirable Previous experience of working in an IT service environment Previous experience working with Microsoft Dynamics Experience of working with SLAs and KPIs Understanding of the ITIL framework Experience of working in a multi-site/retail environment What we'll do for you In a culture where hard work is recognised and great results are rewarded More ❯
Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
prioritise effectively in a fast-paced environment Proficiency in using helpdesk ticketing systems (Fresh Service) Desirable Formal qualifications/training in management, leadership, coaching, mentoring Service Desk Institute or ITIL knowledge/certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression 21 days (increasing after More ❯
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
swindon, wiltshire, south west england, united kingdom
COMPUTACENTER (UK) LIMITED
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Skills: Awareness of vulnerabilities and security standards. Knowledge of HMG Security Standards and Processes. Ability to balance business needs with technical and security standards. Attributes: Commercial awareness. Familiarity with ITIL practices. Technologies: Microsoft Sentinel AT&T USM Qualys Office365 MS Exchange Defender Suite & ADX Platform What can we offer you? Referral Bonus Earn £1000 when you refer a friend to More ❯
Microsoft Desktops & Windows Server Active Directory & Office 365 Basic networking (DNS, DHCP, routers, switches) Strong communication and client-facing skills Driving licence and own vehicle required Certifications (CompTIA, Microsoft, ITIL) a bonus More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
MOD/Defence standards). Excellent stakeholder management and communication skills. Ability to work independently and as part of a team in high-pressure environments. Desirable Skills: Knowledge of ITIL processes and service management frameworks. Scripting or automation skills (PowerShell, etc.) to support deployment activities. Experience in cloud/hybrid integration (Azure, O365). More ❯
Malvern, Worcestershire, Great Malvern, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
MOD/Defence standards). Excellent stakeholder management and communication skills. Ability to work independently and as part of a team in high-pressure environments. Desirable Skills: Knowledge of ITIL processes and service management frameworks. Scripting or automation skills (PowerShell, etc.) to support deployment activities. Experience in cloud/hybrid integration (Azure, O365). More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of VMware/Hyper-V, Intune, and backup solutions. Certifications such as Microsoft, Cisco, CompTIA or ITIL (desirable). Whats on Offer A varied role covering desktop, server, cloud, and telecoms technologies. Professional growth opportunities with exposure to modern IT platforms. Competitive salary, hybrid working, and on More ❯
Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per More ❯