226 to 250 of 512 ITIL Jobs in the UK excluding London

optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment. Key Responsibilities Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs Own governance frameworks, reporting cycles, and senior stakeholder engagement Manage and mature RAID processes (risks, assumptions ...

Active Directory. You must be able to manage your workload and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance ...

/IT or equivalent experience. Experience leading technical teams and relevant projects. Strong understanding of system integration, data standards and Azure architecture. Familiar with ITIL, Prince2, Agile/Scrum, DevOps/CI-CD. Excellent communication, organisation and problem-solving skills. What you'll get in return A senior leadership role ...

effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central ...

capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role ...

Minimum grade C in Maths and English (or equivalent) Prior experience in an IT or security-related role Experience following change management and similar ITIL best practice Strong knowledge of security technologies (NGFW, WAF, EDR, SIEM etc.) Security certification, e.g. CompTIA Security+, GIAC GISF/GSEC Progression: Professional qualification financial ...

CIPS Status (MCIPS). MBA or relevant Master's qualification. Experience within a large, complex, multi-site organisation. Knowledge of specific IT frameworks (e.g., ITIL) or experience in procuring legal/consultancy services. Supportive team player and inclusive collaborator with excellent communication skills. Innovative problem solver with the ability ...

platform activities. Excellent standard of knowledge across typical application-based workflow and logic. Strong experience managing incidents, problem investigations and operational service delivery across ITIL-aligned service management practices Strong communicator, stakeholder management and problem-solving skills Desirable Housing and Care platform support experience (Northgate, MS Dynamics 365) Microsoft Stack … knowledge including Dynamics 365, Azure DevOps and Windows environments. ITIL v3 or v4 certifications Good Experience with ServiceNow configuration, workflow and automation improvements or similar ITSM/ESM platforms. Microsoft or platform-specific certifications Apply now Click Apply to get started. Our hiring team will review your application and contact ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

organisational skills and a proactive, solutions-focused approach Desirable: Background in IT, Infrastructure, or End User Services Knowledge of Digital Workplace environments Familiarity with ITIL frameworks Coaching or mentoring experience Financial awareness relating to resource and cost management Working Arrangements This role offers a hybrid working model, combining time across ...

root-cause analysis and performance optimisation Troubleshooting complex VoIP, SIP signalling and call quality issues Supporting Linux server environments and infrastructure operations Working within ITIL-driven service management frameworks Mentoring and developing first- and second-line support teams Collaborating with suppliers and vendors to resolve high-priority incidents Skills & Experience ...

infrastructure, including networking, servers, end-user computing, and site technologies Solid understanding of network services (DHCP, DNS, IP) and advanced troubleshooting techniques Familiarity with ITIL-based service management practices, including incident and problem management Experience working in a field-based role, including travel, site access, and health & safety considerations Excellent ...

where priorities shift quickly. Strong troubleshooting skills, the ability to manage your workload and the discipline to produce clear documentation will all be important. ITIL awareness and relevant Microsoft or infrastructure certifications are advantageous. The ability to work on-site in Didcot two days per week is essential. What ...

Excellent communications and influencing skills, capable of engaging with a range of stakeholders on complex security issues to ensure change is adopted and sustained. ITIL Certified and trained. Prince 2 Project Management or equivalent. Experienced auditor; Lead auditor preferred. Knowledge and experience of data protection laws and regulations ...

seeking a Digital Infrastructure Lead to oversee IT infrastructure for critical healthcare services. This role demands strong expertise in Microsoft Windows Server, SQL, and ITIL service delivery. Responsibilities include providing technical support and resolving complex IT issues within a clinical environment. Ideal candidates will have experience in customer liaison ...

operational resilience What you'll bring: * Active eDV clearance * Proven experience as a RHEL System Administrator * Strong knowledge of x86 server architecture * Familiarity with ITIL-based processes (change, incident, problem management) * Experience working within air-gapped or highly secure environments * Proficiency in patching, upgrades, and system monitoring * Ability to follow ...

improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL/service transition/change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS/digital walkthrough tools). ...

Risk management in alignment with the Enterprise Risk Framework Act as a trusted advisor on regulatory requirements and best-practice frameworks (ISO27001, GDPR, NIST, ITIL), protecting the confidentiality, integrity and availability of systems Lead security governance forums and manage the Information Security Governance team, including the Information Risk function Embed ...

service equipment Understanding of hardware lifecycle management, upgrades and capacity planning Experience supporting high-value, low-volume systems in regulated environments Awareness of ITIL service management principles To be Considered: Please either apply by clicking online or emailing me directly to henry.clay-davies@searchability.com. For further information please call ...

other platforms.Ideally you will be have obtained some of the following certifications* ServiceNow Certified Administrator* Service Now Certified Implementation Specialist* Service Now Application Developer* ITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need ...

communication skills with the ability to translate business requirements using analysis methods and requirements gathering. Understanding and experience of the AGILE software development and ITIL support & service frameworks. Experience in operating and using architecture modelling tools (TOGAF, Zachmann etc). Ability to understand, analyse and create analysis models in various ...

core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI (including Agentic and Generative) and ML, ITSM including ITIL and ESM, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission‐critical systems and services which meet customer needs whilst remaining implementable within schedule ...

Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA ...